Solution Proposal Document Enhancement Name Prepared by Email Incident Fleet Management Mr. Santosh Yadav Santosh.Yadav@tatatechnolog ies.

com INC000000028042 Location/F unc. Phone No Emergency PVBU, SANAND 020-66135129 Yes No

Date of 04/06/2013 Report of Incident Date of 04/06/2013 Change Request Description Fleet management

Change Type

Project

Change Request User Functional Consultant Mr. Shanu Kothari Mr. Santosh Yadav

BPO Technical Consultant

Mr. Nikhil Sinha NA

Scope: - This document is for Fleet Management for Sanand Requirement:-

VEHICLE MAINTENACE CELL (VMC) REQUIREMENT

TML plant vehicles are maintained at Sanand plant as well as at dealers end. Nanos are maintained within plant (never sent outside/at dealers place). Other than Nano (e.g. Indica, Sumo, Indigo etc) are maintained within plant for oil/coolant changes or for where parts are available through STOs. Those vehicles are sent to Dealers end when it cannot be repaired within plant, parts not available or in case of an accident. We require PM process for schedule maintenance and accidental maintenance. Below costs shall be settled on respective vehicle owner cost centers. a) Maintenance cost of repair within plant through maintenance order. (Only part cost) b) Cost of repair (Total labour cost + Total spares cost) at dealers end need to be captured (manually from dealers invoice) into maintenance order of maintained vehicle. c) Insurance claim reimbursement shall be taken as separate expenses (Spares + Labour)

E.g. Total Rs. 10K is spent on vehicle 1 2 3 4 Note: Considering Company. Parts Cost not covered under insurance Labour Cost not covered under insurance Parts coverered under Insurance Claim Labour covered under Insurance Claim the total amount of insurance covered has been settled with Insurance

Maintanace order shall captured all 4 types of cost in the maintenance order but shall only settle the cost without insurance coverage/reimbursed. 1. Equipment category (external number) is not required.

2.

Vehicle that goes to dealership for maintenance activity get certified invoice. That need to be entered in SAP (against maintenance order).i.e. at that end of the year how much that vehicle cost (labour cost of dealer invoice+ material cost) can be obtained from order itself.

For Example:

3. Insurance cost again to be settled on order (Insurance company and TML both paid for the expense).

Insurance cost shall be manually added in the maintenance order as separate expenses.

4. Automated mail need to be sent to user (E.g. if maintenance activity is planned on 13th May then mail should be sent on 12th May to user).

Solution Scope Proposed (Effort estimate in red letters):A) Process Solution Required:

1) 2) 3) 4) 5)

Maintenance Request 3 Days Preventive Maintenance Process (Internal & External) 3 days Breakdown / Accident Maintenance Process (Internal & External) 7 days Insurance Claim Process. 10 days Consignment process for Vendors spare part usage in Maintenance order 10 Days Report requirement:- (These are my assumed report requirement) Standard report Preventive Maintenance Due Mail report. (Customization require) 14 days No additional report requirement (5 days as buffer) Master data requirement: Equipment 2 Days Task list creation 5 days Maintenance plan creation 2 Days Scheduling of Maintenance Plan. 1 Day

B) 1) 2) 3) C) 1) 2) 3) 4)

D) Training 7 Days E) User Manual 7 days F) Post go live support 30 Days TTL comments:This project requires Roughly Effort estimate of 110 Man days.