Leading and Motivating

Its about inspiring people

Introduction
THEY ARE SAY THAT LEADERS ARE BORN, NOT MADE While it is true that Some people are born leaders, some leaders are born in the midst of adversity, often, simple people who have never had a leadership role will stand up and take the lead when a situation they care about requires it

CLEARLY
Leadership potential exists within each of us, that potential can be triggered by outside events, or it can be learned by exploring ourselves from within Once you learn the techniques of true leadership and influence, you will be able to build the confidence it takes to take the lead The more experience you have acting as a genuine leader, the easier it will be for you It is never easy to take the lead as you will need to make decisions and face challenges, but it can become natural and rewarding
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Leading and Motivating

Motivated and enthusiastic staff are essential to successful company knowing how to inspire store members will help encourage them to do their best in the company

HOW ?!!
Clarity of Objectives
Without a clear and concise target to reach for, your staff can't possibly trigger their internal drive simply because it has nothing to head toward, meet with them and let them know clearly what the objectives and expectations are

What's Next?
Motivation needs growth to maintain its power, telling them which opportunities are in their future and exactly what they need to do today

Educate Them
The better skilled they are at a particular task or activity, the more motivated they'll be to get involved with it, this principle lends itself perfectly to the world of motivation in the workplace

Give Them New Challenges

People around the world have an intense need for growth, and put them out there for new work challenges to keep things fresh and new on the job

By putting the quick tips above into action at your Store the motivation you need to achieve your performance levels will be easier to get

Mentoring
In the mentoring process, an experienced person guides another person in the development of ideas and learning Its a good way for both the mentor and the person being mentored to enhance their skill sets, build relationships, and advance professionally

Mentors Role& Responsibilities

The mentors role is to listen, provide constructive feedback, they may refer them to resources and facilitate decision making and share their own experiences They might help to identify areas for development, and allow opportunities to practice new skills, they provide guidance, not direction and do not solve problems but act as a collaborator in the problem solving process

Primary Responsibilities
You Have as a Mentor Include
Acting as a role model Maintaining confidentiality Listening actively to your people Promoting responsible decision making Recognizing when it is time to relinquish the mentoring role Motivating and supporting your people to achieve their goals

Mentoring VS. Coaching

If mentoring is where an experienced person passes on their knowledge
this is not coaching, a coach does not need to be an expert in the coaches' type of work If mentoring is facilitating development, and using direct advice only when the coaches requests, this is coaching
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Coaching Techniques
Coach, Role Model, Counselor, Supporter, Guide...

Do these words ring a bell?

Being a coach involves being a role model, sometimes a counselor or supporter, and always a guide, coaching is based on a partnership that involves giving both support and challenging opportunities to employees

What, when and why?

What?
Unlocking a persons potential to maximise their own performance Helping them to learn rather than teaching them

When?
Throughout the performance dialogue process, except for disciplinary issues and where time doesnt allow for quality coaching

And Why?
For Company, Employee& Managers
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Coaching Structure -GROWGoal setting

What do you want?
Set an end goal and smaller session goals to ensure coaching

is output-focused and potential is reached

Reality
What is happening now?
Understand and check the real situation to encourage honest and

open thinking, without Judgement

Options
What could you do?
Create a list of as many alternative courses of action as possible,

however possible they may seem

Will
What will you do?
Turn discussion into actions with realistic commitment
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Being an Effective Coach

Imagine someone you think is an ideal coach, what characteristics do they demonstrate ?
Supportive, Interested, Available, Good listener, Not judgemental, Aware Self-aware, Pays attention, Remembers, Honest and Goal-focused

You Dont Need To Be An EXPERT To Be An Effective Coach

Just help your coaches by being there, only offer advice if requested

When We Do Coach?
Unlocking a persons potential to maximise their own performance, and helping them to learn rather than teaching them

Strategic Planning
Strategic planning is a tool to help an individual develop long-term direction and create a frame work to establish objectives

Strategic goals should be reviewed annually and revised every three to five years

The Basic Steps of Strategic Planning

Prepare To Plan Define and Review company Vision, Mission, Activities and Values Identify Strategic Issues Develop Strategic Goals and Objectives Create Implementation Plans To Achieve Goals and Carry Out Objectives Monitor and Evaluate Periodically
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Leadership and Management

What is the difference between: Leadership and Management?

Leadership
Is setting a new direction or vision for a group that they follow, a leader is the spearhead for that new direction

Management
Controls or directs people/resources in a group according to principles or values that have already been established

The DIFFERENT between them can be illustrated by considering what happens when you have one without the other

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Leadership without Management

Sets a direction or vision that others follow, without considering too much how the new direction is going to be achieved

Management without Leadership

Controls resources to maintain the status or ensure things happen according to already established plans

Leadership Combined With Management

It both sets a new direction and manages the resources to achieve it
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All the Success MoatazBellah Magdi