Business Workflow Certification 2000 Requirements The certification test for becoming an application consultant for the SAP

R/3 Business Workflow area is intended to provide candidates with the opportunity of proving that they have a fundamental knowledge of this particular area of the R/3 system as well as that they are able to apply this knowledge within a project environment. Knowledge in ABAP and a R/3 module, which can be demonstrated by a SAP R/3 Application Consultant certificate, is a prerequisite. Please note that access to on-line documentation or to a R/3 system is not available. The 2 hour examination consists of 60 multiple choice questions based on the functionality and features of the Business Workflow 4.6B areas specified below. Topic Areas 1. Business Process Technology (++) Understanding and overview of Business Process Technology SAP Business Workflow SAP Business Documents SAP Business Communication Overview of Workflow Management Systems Definition Product definition with respect to DMS and Groupware Overview of Groupware and user interfaces for SAP Business Workflow (Business Workplace, SAPoffice, Lotus Notes/Domino, MS Exchange/MS Outlook, WEB, SAPforms) Overview of SAP MAPI Service Provider (purpose, functionality) Implementation areas of SAP Business Workflow Workflow templates Specialist and technical background Workflow scenarios in the IDES system Documentation Potential uses SAP Business Workflow Terminology Architecture Presentation of integration options for WEB, EDI, fax, SAPphone, SAP ArchiveLink Generic object services 2. Business Object Repository (++) Implementation of own objects as enhancement to standard SAP System Events Programming events Binding (parameters, containers, attribute types, data types) Methods Asynchronous methods Synchronous methods Programming Exceptions Parameters Import/export parameters Event parameters Object type - definition Object type elements Object references Delegation Subtypes and supertypes Interfaces such as IFSAP 3. Runtime System (++) Dialog steps and background steps Workflow runtime system Synchronous and asynchronous Administration Deadline monitoring Error handling Performance Work items Work item manager Statuses Interfaces Transmission information Archiving Check function modules Workflow manager Events (creators, receivers, triggering, instance linkage) Object references and object instances in Workflow context Rollback Batch processes - RFC destination Step log 4. Organizational Management (+) Basics Elements of organizational plan Methods Design, planning, plan versions, linking Object types of organizational management Jobs, positions Users Task profiles Organizational unit Work centers Links Evaluation paths Infotypes Customer tasks Plan versions Simple maintenance 5. Process Definition (++) Workflow Builder Workflow Wizards and repository Workflow templates (properties, call,

enhancement) Single-step and multi-step tasks Standard tasks Customer tasks Workflow tasks Step types Single-step task (synchronous, asynchronous) User decision Dialog steps Background steps Secondary methods Process flow conditions Binding definition and containers Containers (workflow, task, method parameter, role) Deadline monitoring Events (terminating events, initiating events) Task properties (priorities, process flow, deadlines) Organizational assignment (roles, general tasks, users/agents) Role types Responsibilities Function modules Organizational data Default Version management of multi-step tasks Plan version dependency CATT procedures Concept Object type Procedure Wizard 6. Workflow - Administration (++)

Workflow administrator Enterprise IMG Customizing Auto-Customizing Monitoring jobs Work items with errors Missed deadlines Event (type) linkages Workflow statuses Archiving of work items Error handling Table monitoring Performance measures 7. Workflow - Reporting (+) Workflow Information System Aims Terminology Information structures/communication structures Architecture Standard analyses Event log Graphical workflow log Technical trace Runtime tables report Workload analysis Work item analysis Workload Processing duration Weighting Key in the Test: + = 1 - 10% ++ = 11 - 20% +++ = over 20%