Screened

b v Lo 1 /1_ L c- \r
r>a*- - '-n/- /N -

TEAM?

Briefings
1. Allan Schwartz, from PAN AM Commission
2. TSA on "Red TEAMS"
3. TSA on Federal Air Marshals
4. TSAonCAPPSI
5. TSAonCAPPSII
6. TSA on av security replicating the pre-boarding aviation security procedures
applied to the hijackers ^ i "> '
7. I I TSA employee AS.; K H \ sUtJVv*,
8. /GAO on tran security (1)
9. / GAO on tran security (2)
10. Dulles walk-through
1.1. Portland Jetway walk-through
12. Boston Logan walk-throuj

Intrviews

1. Mike Robinson, TSA'

2. Cathal Flynn, former FAA
3. Mike Morse, FAA
4. Lynne Osmus, FAA
5. Leo Boivin, former FAA Red Team leader
6. Bruce Butterworth, former FAA
7. Claudio Manno, Former FAA — now TSA
8. Pat McDonnell, former FAA - now consults for TSA
9. Jack Salata - former FAA - now FBI
10. JohnHawley, TSA
11. James Padgett, TSA
12. Robert White, TSA
13. Rear Admiral James Underwood, DHS Coast Guard
14. John Daley, DOT
15. Carol Hallett, formerly of ATA

9/11
Working-level Jt
Employee
 Page 1 of2

Lisa Sullivan

From: William Johnstone [wjohnstone@9-11commission.gov]

Sent: Tuesday, August 26, 2003 2:28 PM
To: team7@9-11commission.gov
Subject: AAL Document Request #1

Analysis attached.

In general, there is a similar compliance level compared to United, with the notable exception of the absence of all
ACARS and timeline info in the American response. On the other hand, the AAL records on conversations with
the the flight crew (but #11 only) are somewhat more useful than United provided.

Major questions about the AAL production:

1) As mentioned above, under item #1, no ACARS or timeline data was provided. In addition no statements
were provided from Vanessa Minter (who took the call from #11 FA Ong) or from someone named in
Nydia Gonzales' statement on that same call only as Winston (presumably his first name). Finally, no
explanation was provided on why the recording of the Ong call cut off or why no recording was made of
the Sweeney (another FA on #11) call to Woodward.
2) On Item #4 (assuming the FBI requested similar info from both UAL and AAL), compared to the UAL
submission, we received no passenger or checked bag lists for the hijacked flights, no crew identification
or training history for those flights, and no check-in info for the flights (including counter personnel
involved).
3) On Item #8, we received much of a report from Globe Aviation on screening operations at its checkpoints
at Logan on 9/11, but statements from the personnel involved were omitted, with the following explanation
(apparently from Globe GM Ellen Hirsch): "I am informed that due to issues of attorney-client privilege
and legal work product, the request for employee statements must be made to the Globe Aviation
attorney listed below: Paul V. Kelly, Kelly Libby & Hoopes, Boston, MA (617)338-9300." Also, Globe
indicates that all of its checkpoint log books and other paperwork from 9/11 were submitted to the FAA,
which in turn informed Globe that they had turned it over to the FBI. No information was provided by AAL
on screening operations at Dulles or on its Ground Security Coordinators on duty on 9/11 at Logan and
Dulles.

I thought the following documents provided by AAL might be of particular interest:

1. Statement from Nydia Gonzalez and PARTIAL TRANSCRIPT of Ong-Minter call

2. Statement from Michael Woodward and FBI report on Sweeney-Woodward call
3. Various documents (including e-mails) on AAL's security response leading up to and including 9/11
4. PNR data for previous flights taken by 9/11 hijackers
5. A long list of other AAL flights (none apparently on 9/11 though) of interest to the FBI
6. The materials supplied by Globe Aviation on screening operations at Logan

The following AAL personnel of interest were identified (and I will add to our database):

a. L.A. Wansley, Managing Director of Corporate Security (he conducted the interview with Gonzalez)
b. Evy Nunez, who worked with Michale Woodward and had apparently received a report on the #11
stabbings prior to Sweeney-Woodward call
c. Bob Johnston, GM, AAL at Logan Airport
d. Captain Craig Chilcote, Flight Safety Investigator and at AAL HQ on 9/11
e. Winston ?, last name unknown, who was referenced in the Gonzales interview
f. Vanessa Minter, who took the call from #11 FA Betty Ong

8/26/2003
 Page 2 of 2

g-
h. 9/11 Working-level Employee
i.
j-
k. Ellen Hirsch, GM, Globe Aviation (617) 569-7696
1. Craig Parfitt, Managing Director of Flight Dispatch at Operations Center on 9/11
m. _9/ll Working-level Employee_

8/26/2003
 _c,\ON ON TV.
|P- ,^-^v, ' *:j

Thomas H. Kean DOT-FAA INTERVIEW REQUEST NO.2

CHAIR

Lee H. Hamilton
VICE C H A I R The National Commission on Terrorist Attacks Upon the United States
(the "Commission") requests interviews with the following individuals
Richard Ben-Veniste
during October 2003. Please provide a proposed date, time, and location
Max Cleland for each interview no later than October 10, 2003. The anticipated length
Fred F. Fielding
of each interview is two hours:

Jamie S. Gorelick 1. Carl Burleson, Director of Environment and Energy, on his role
Slade Gorton
as Chief of Staff for the Administrator on September 11, 2001
Nora Zaba, FAA Eastern Region Manager, on her role as CASFO
John Lehman at Newark Liberty international Airport on September 11, 2001
Timothy J. Roemer
3. Ben Sliney, former ATCSCC

James R. Thompson These interviews may involve the discussion of classified information.
The Commission reserves the right to re-interview these individuals
Philip D. Zelikov based on the results of the requested interviews and the needs of the
E X E C U T I V E DIRECTOR
Commission.

September 30, 2003 Daniel Marcus

General Counsel

TEL (202) 331-4060

FAX (202) 296-5545
www.9-11 commission.gov
 Kev Staff with Counter-Terrorism Responsiblities*

Associate Administrator for Civil Aviation Security

David Morrell (2002) now at TSA

Paul Busick (2002) in private life _
Lynne Osmus (2002), at FAA -
Michael Canavan (2000-2001) in private life - PAOU/.
CathalL. Flynn (1993 -2000) in private life _ vu«J^

Deputy Associate Administrator

Lynne Osmus (2001 -2002) at FAA*

Bill Davis (1999-2001) at FAA <^~
Jerry Franklin (1996-1997) at FTA in Atlanta /V>T {L&$ o

Director Civil Aviation Security Intelligence

Claudio Manno (2001-2002) at TSA -

Patrick McDonnell(1993-2001), now on contract at TSA.

Deputy Director Civil Aviation Security Intelligence

Patricia Durgin (2001-2002) -

Claudio Manno (1997-2001)

Director Civil Aviation Security Operations

Willie Gripper (2002) Currently at TSA -

Ross Hamory (2001-2002) Currently at FAA -
Lee Longmire (1999-2001) Currently at TSA ~
Bruce Buttenvorth (1995-1999) at Utt~Holocaust Museurq
Osmus (1992-1995) Currently at FAA ~

Deputy Director Civil Aviation Security Operations

Willie Gripper (2001-2002) at TSA

Lee Longmire (1995-1999) at TSA
Mike Morse, Acting (1999) at TSA
Ross Hamory, (1992-1995) at FAA
Director Civil Aviation Security Policy

Lee Longmire (2001-2002) at ISA I

Jan Brecht-Clark (2000-2001) now at Homeland Security - s - ^^ a
Anthony Fainberg (1996-2000) at TSA - Y^-*rr PC
Ross Hamory (1995-1996) at FAA
Bruce Butterworth, (1991-1995) now at Holocaust Museum

Deputy Director Civil Aviation Security Policy

Robin C. Burke (2002) now at ISA - ^W^-f Do

Max Payne, Acting (late 2001 in TSA at Dallas *
Quentin Johnson (1996-2001) at TSA __
Lee Longmire (1993-1996) at TSA
Marcus Arroyo - FSD at Newark now - was the FS Manager on 9/11
Nora Zaba - FAA Eastern Region Division Manager now - was the CASFO at Newark on 9/11

Mark Randol - FSD in Missola, MT - was the CASFO at Dulles on 9/11

Bruce Parks - ????? - was the Acting FS Manager at Dulles on 9/11

Steve Luongo - Asst FSD in Sarasota, FL - was the FS Manager at Logan on 9/11
Mary Carol Turano - title??? Works in training Division for ISA now - was the CASFO at Logan
on 9/11

—Original Message
From: Straus, Brandon [mailto:Brandon.Straus@dhs.gov]
Sent: Monday, September 29, 2003 12:35 PM
To: Lisa Sullivan
Subject: RE: second round of interviews

Lisa,

The Newark CASFO was Nora Zaba. Her phone number is (718) 553-3110 and she is
now the FAA Eastern Region Division Manager. I'm still checking on the others.

Brandon
Original Message
From: Lisa Sullivan [mailto:lsullivan@9-llcommission.gov]
Sent: Friday, September 26, 2003 11:06 AM
To: Straus, Brandon
Subject: second round of interviews

Brandon,
For each airport, we want to interview the FSD and the CASFO (Civil Aviation
Security Officer) that was there on 9/11. Below are the names I have in those
positions. If possible, could you verify them and let me know where they are now
so I know where to send the requests?

Newark - I have Russell White (FSD). I don't have a CASFO.

Logan - Steve Luongo (FSD). Mary Carol Turano (CASFO).

Dulles - Bruce Parks (FSD). Mark Randol (CASFO)

Thank you!

Lisa /

Lisa M. Sullivan
Staff Assistant
9-11 Commission
301 7th Street, Room 5125
Washington, DC 20407 ^. x, „
v — '-~'
202.401.1770 ^"
FEDERAL AVIATION ADMINISTRATION

Headquarters

Garvey, Jane Administrator

Burleson, Carl Chief of Staff
Belger, Monte Dep. Administrator
ACS 1 Mike Canavan
ACS 2 Lynn Ausmus S/'-
ACI 1 Claudio Manno ((_ ft/-
WCL T I*tY\*****> a^i>
I«MA ^ool
ACI 2 Pat Durgin
ACPI Jan Brecht-Clark (ACTING)
ACP2 Quinton Johnson
AGO 1 -—"^ Lee Lorigmlre^^ ( 'kJUkfiv**^ Ju/rfA*1
•^CCO 2 ^^ Willy Gripper _ ^~"-\ PDVNJUJA ^
\\L<$1 T<lft/vw ^WA
 Screened

By: David Paynter Date:

06-02-200(5

INTERVIEWEE CANDIDATE WORKING LIST AS OF 6/9/2003

(Please put agency, name of interviewee and your initials: DON'T FORGET TO
SAVE BEFORE CLOSING OUT).

Commissioner Attendance Requested in Interviews Marked With *

Individuals Interviewed by Joint Inquiry Marked With #

9/11 Law
Enforcement PHASE ONE: HIGH PRIORITY INTERVIEWS ON AVIATION SEC
Privacy SYSTEM AND 9/11 (BJ)

FAA/JCS DETAILEE - Col. Adkins (JR)

2. FAA Office of Intelligence analysts assigned as liaisons and stationed at CIA,
FBI and State Department (JR)
3. FBI agent! "ho see what he gave the FAA Field Office about
Moussaoui? (JR)
FAA Aviation Safety Inspector, about his review of Hani Hajour in Phoenix
[}' in January, 2001. (JR)
5. Gerald Arpey, AAL Executive VP for Operations (BJ)
6. Mae Avery, FAA Operations Center Manager (BJ) —
7. Bruce Butterworth, Former Director of FAA Security Operations (BJ)
8. Mike Canavan, former CAS Associate Administrator # (BJ)
9. I I FAA Air Traffic Investigations (BJ)
10.C J former Air Traffic Investigator, Chicago (BJ)
U/ John Flaherty, DOT Chief of Staff # (BJ)
12. Jane Garvey, former FAA Administrator (BJ)
13. Carol Hallett, former ATA President (BJ)
14. Lee Longmire, former FAA Director of Security Operations (B J)
15. Claudio Manno, Former DOT Intelligence Director # (BJ)
16. Shirley Miller, Chief of Staff for FAA Dep. Administrator (BJ)
17. Norman Mineta, Secretary of Transportation * (BJ)
18. Mike Morse, FAA Aviation Security Operations (BJ)
1~ 19. Lynne Osmus, Former CAS Dep. Administrator # (BJ)
•^ 20. Linda Schussler, Former FAA Herndon Center (BJ)
1. Andy Studdert, UAL, Elk,Grove Operations Center C,OO (BJ)

PHASE TWO: HIGH PRIORITY INTERVIEWS ON EVENTS OF 9/11 (BJ)

1. ) Islip, NY ATC Center (BJ)

2. /Islip, NY ATC Center (BJ)
3. /Security Directive Working Room manager on 9/11 (BJ)
4. 1 Nashua, NH ATC Center (BJ)
5. jNashua, NH ATC Center (BJ)
6. Craig Marquis, AAL Ft. Worth Operations Center Manager (BJ)
7, \Islip>NY AJC Center Manager (BJ)

9/11
Working-level
Employee
8. I ~| Nashua, NY ATC Center (BJ)
9. Rich Miles, UAL Elk Grove Operations Center Manager (BJ)
10. Vanessa Minter, AAL NC Reservation Agent (BJ) 9/11
11. Ben Sliney, FAA National Operations Manager (BJ) Workino
12.1 iDuHes AtC Center Supervisor (BJ) ™ w"9-
13. Bob Varcadapane, Newark ATC Center Supervisor (BJ) Employee
14. Michael Woodward, AAL Ground Manager (BJ)
15. Pete Zalewski, Nashua, NH ATC Center (BJ)
b
 Team 7 Interview Request
Consolidated Listing
7/2/03

Out of Government

Name Primary Focus of 1st Interview

Cathal (Irish) Flynn, former ACS-1 AvSec System prior to 9-1 1

Ann McLaughlin-Korologos, former PanAm 103 Commission
Commission Chair
Carol Hallett, former President, Air AvSec System prior to 9-1 1 &ATA
Transport Association actions on 9-11
Dick Clarke, former CT Czar, NSC Threat over Summer of '01 & actions on 9-
11
RAdm. Paul Busick, former S-60, DOT AvSec Sytem prior to 9-1 1
LtGen Mike Canavan, former ACS-1 Threat over Summer of '01 &DOT
actions on 9-11
Jane Garvey, former Administrator, FAA AvSec System prior to 9-1 1 & FAA actions
on 9-11
Monte Belger, former Deputy AvSec System prior to 9-1 1 & FAA actions
Administrator, FAA on 9-11
James Hall, former Director, NTSB Gore Commission
Al Gore, former VP & Chair of Gore Gore Commission
Commission
Brian Jenkins, former member, Gore Gore Commission
Commission
Alan Schwartz, former Staff Director, PanAm 103 Commission
PanAm 103 Commission

United Air Lines

Name Primary Focus of 1st Interview

Andy Studdert, VP, Operations AvSec System prior to 9-1 1 & actions on
9-11
Security Director on 9-1 1 AvSec System prior to 9-1 1 & actions on
9-11
Ground Security Coordinator, Boston AvSec System prior to 9-1 1 & actions on
9-11
Ground Security Coordinator, Newark AvSec System prior to 9-1 1 & actions on
9-11
 American Air Lines

Name Primary Focus of 1st Interview

Gerald Arpey, VP, Operations on 9-1 1
Security Director on 9-1 1
Ground Security Coordinator, Boston
Ground Security Coordinator, Dulles
AvSec System prior to 9-1 1 & actions on
9-11
AvSec System prior to 9-1 1 & actions on
9-11
AvSec System prior to 9-1 1 & actions on
9-11
AvSec System prior to 9-1 1 & actions on
9-11

U.S. Government Employees

Name Agency Primary Focus of 1st

Interview

Lynne Osmus, former FAA AvSec System prior to 9-1 1

ACO-l.ACS-1 & actions on 9-11
Mike Morse, former ACI FAA Actions on 9-11
and ACO
RAdm Jim Underwood, DHS, US Coast Guard Threat over Summer of '01
former S-60 & DOT actions on 9- 11
Bruce Butterworth, former NASA AvSec System prior to 9-1 1
ACP-1,ACO-1,FAA
Claudio Manno, former ISA AvSec Intel System prior to
ACI-2,ACI-1,FAA 9-11, Threat over Summer
of ' 0 1 , actions on 9- 1 1
Lee Longmire, former ISA AvSec System prior to 9-
ACP-2, ACO-2, ACO-1, 1 1 , Threat over Summer of
FAA '01, actions on 9- 11
Pat McDonald, former ACI- TSA (consultant) AvSec Intel System prior to
l.FAA 9-11
ACI Liaison Officers to ISA AvSec Intel System prior to
FBI, CIA, State on 9- 11 9-11, Threat over Summer
of '01, actions on 9- 11
Federal Security Managers TSA AvSec System prior to 9-
at Dulles, Newark, Boston 1 1 , Threat over Summer of
on 9-11 '01, actions on 9- 11
Chuck Burke, former ACO, TSA FAA actions on 9-1 1
FAA
PSI'sforUAL&AALon TSA AvSec System on 9-1 1,
9-11 actions on 9-11
Lisa Gordon-Hagerty, NSC NSC Threat over Summer of '01
 Air Transport Association

Name Primary Focus of 1st Interview

Security Director on 9-1 1 AvSec System on 9-11, actions on 9-1 1

Washington Metropolitan Airport Authority

Name Primary Focus of 1st Interview

Operations Manager, Dulles Airport AvSec System on 9-1 1, actions on 9-1 1

Security Director, Dulles Airport AvSec System on 9-1 1, actions on 9-1 1

Massachusetts Port Authority

Name Primary Focus of 1st Interview

Joe Lawless, former Logan Airport AvSec System on 9-1 1, actions on 9-1 1
Manager

New York/New Jersey Port Authority

Name Primary Focus of 1st Interview

Operations Manager, Newark Airport AvSec System on 9-1 1, actions on 9-1 1

Security Director, Newark Airport AvSec System on 9-1 1, actions on 9-1 1