MGT-6073: Change Management

Spring 2011

Mohammad Ali Jinnah University, Islamabad Campus

FACULTY OF MANAGEMENT & SOCIAL SCIENCES

CHANGE MANAGEMENT
(MGT-6073)

Part - I
Course concept preparation and compilation of material by:

Dr. Anwar F. Chishti (Dean FM & SS)

Instructor: Dr. Shoaib Ahmed

Ph. D (Pak) Post doctorate (BCID, UK)

S.No. _______________Table of Contents____________________ Page No.

1. 2. 3. Change Management Part I Table of Contents Course Plan Required Texts & Recommended Readings Course Topics Assessment Criteria Hard copies of course slides and Reading Materials (topic-wise) Topic 1 Organizations and Organizational Effectiveness - Slides Reading Material Case for Analysis Topic 2 Organizational Stakeholders (Shareholders, Managers, Agency Problem and Ethics) - Slides Reading Material Case for Analysis Topic 3 Organizational Environment (Uncertainties and InterOrganizational Dependencies) - Slides Case for Analysis Reading Material Topic 4&5 Organizational Structure: Authority & Control and Specialization & Coordination - Slides Case for Analysis Page 1 1 1 3 3 4 5 6 8 10 11 15 16 17 22 23 25 29

4.

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MGT-6073: Change Management

Spring 2011

Topic 6 Topic 7 Topic 8 5. Part II

Reading Material Creating and Managing Organizational Culture - Jones - Slides Organizational Design and Strategy - Jones - Slides Case for Analysis Reading Material Organizational Design, Competences, and Technology Slides Case for Analysis Reading Material Separately Available

30 34 35 39 41 46 50 51 54

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Course Plan
Spring Semester 2011
Course Instructor Office Class schedule/timings Office hours Contact No. E Mail Class venue : : : : : Dr. Shoaib Ahmed Director Student Affairs Room No. 6 E Block As per Universitys timetable announced Monday: 11.00 AM 1.00 PM Tuesday: 11.00 AM 1.00 PM Phone: 051-111 87 87 87 Ext. 227 Mobile: 0336-5359036 drshoaib@jinnah.edu.pk As per Universitys timetable

Purpose Statement
Change is a permanent feature in every sphere of life, and with the advent of WTO, growing globalization of trade and commerce and rapidly expanding technology and communication and information channels, its pace has tremendously enhanced and requires to be properly managed. Management of change in the discipline of business requires special attention, as an unintended, unplanned and misconceived change may prove disastrous, especially when it is not properly managed. A well planned change is the one that is based on organizational theory, and which does not ignore the realities of structure, culture and design of the business organization. A good process of managing change, too, requires to be inclusive of practicing and implementing it basing on theory and design of the organization. The main purpose of this course is to acquaint students with principles and practices of managing change based on organizational theory; that is why the basic text by Gareth R. Jones entitled Organizational Theory, Design, and Change has been selected along with Bert Spectors Implementing Organizational Change: Theory into Practice, as guiding principle.

Required Text & Recommended Reading

The prescribed textbooks for this course are: Jones, Gareth R. Organizational Theory, Design, and Change, 6/E. Pearson Education, Inc. 2010 Spector, Bert. Implementing Organizational Change: Theory into Practice, 2/E. Pearson Education, Inc. 2010

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Reference Books/Materials
Copies of Power Point Presentations and other relevant materials have been made available at photocopying services centre, as well as, in a folder at JUWEB. Class exercises, assignments and other relevant materials will be arranged as class proceedings advance.

Course/Learning Objectives
Upon completion of this course, students should be able to learn how to: 1. Choose and select a promising change, keeping into account theory of business organization. 2. Plan, execute and implement change in a business environment. 3. Manage, supervise and facilitate change in a business environment. 4. Monitor, evaluate, and adjust change in a business environment. 5. Create and manage suitable organizational structures though change. 6. Create and manage desirable organizational culture though change. 7. Plan, execute, lead and manage long-term and sustainable strategies for organizational redesign, human resources development and reinforcing new behaviors.

Course Topics:
Organization, Its Environment and Change Topic 1 Organizations and Organizational Effectiveness - Jones Topic 2 Organizational Stakeholders (Shareholders, Managers, Agency Problem and Ethics) - Jones Topic 3 Organizational Environment (Uncertainties and Inter-organizational Dependencies) - Jones Organizational Structure, Culture and Design and Change Topic 4&5 Organizational Structure: Authority & Control and Specialization & Coordination - Jones Topic 6 Creating and Managing Organizational Culture - Jones Topic 7 Organizational Design and Strategy - Jones Topic 8 Organizational Design, Competences, and Technology - Jones Nature of Change Topic 9 Organizational Transformations: Birth, Growth, Decline, and Death [Mohammad Ali Jinnah University, Islamabad] Page 4

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Spring 2011

- Jones Topic 10 Types and Forms of Organizational Change - Jones Topic 11 Theories of Effective Change Implementation - Spector Implementing Organizational Change Topic 12 Developing Human Resources - Spector Topic 13 Reinforcing New Behaviors Spector Topic 14 What Makes a Good Change Agent Topic 15 CRM and Management of Change Topic 16 Leading Change - Spector

Assessment Criteria
Details
Mid-term Examination-I (Universitys Arranged) Mid-term Examination-II (Instructors Arranged) Assignments Attendance and Class participation Final Examination

Due Date
As per University announcement During 12th week of instructions As per course proceedings As per course proceedings As per university announcement

Weighting
20 % 10 % 20 % 10 % 40 %

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