DD640 Storage Expansion

Backup Recovery Systems Division EMC Data Domain 2421 Mission College Boulevard, Santa Clara, CA 95054 866-WE-DDUPE; 408-980-4800 775-2102-0001 October 1, 2012

Copyright 2012 EMC Corporation, Inc. All Rights Reserved.

EMC Data Domain Proprietary and Confidential.

EMC believes the information in this publication is accurate as of its publication date. The information is subject to change without notice. THE INFORMATION IN THIS PUBLICATION IS PROVIDED AS IS. EMC CORPORATION MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND WITH RESPECT TO THE INFORMATION IN THIS PUBLICATION, AND SPECIFICALLY DISCLAIMS IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Use, copying, and distribution of any EMC software described in this publication requires an applicable software license. EMC, Data Domain, and Global Compression are registered trademarks or trademarks of EMC Corporation in the United States and/or other countries. All other trademarks used herein are the property of their respective owners.

DD640 Storage Expansion

This document provides instructions for upgrading a Data Domain DD640 system from seven to twelve disk drives. This document covers the topics shown in the following table. Related Documentation Tools and Supplies Needed Overview Disk Drive Information Upgrade Procedure You can also go directly to the procedures indicated in the table below:
Verify disk drive status before the upgrade Add the expanded-storage license key Insert the new disk drives Create the new RAID group and verify the new disk drives

Page 4 Page 4 Page 5 Page 6 Page 7

Page 7 Page 7 Page 7 Page 8

DD640 Storage Expansion

Related Documentation
Note: Hard copies of this document may be out of date. Always check for the current version of this document on the Support Documentation Website. The Documentation page at https://my.datadomain.com/documentation provides access to three categories of documents that are related to use of Data Domain products:

End user documents, under Product Documentation. Documents about how to integrate Data Domain systems with third party backup applications, under Integration Documentation. Matrices that show which components are compatible with each other, under Compatibility Matrices.

View Data Domain documents

1. Log into the support portal at: https://my.datadomain.com/documentation. 2. To view user documents, click Product Documentation and then perform the

following steps:

a. Select the Data Domain model from the Platform list and click View. b. On the row for the correct Data Domain operating system (DD OS) version, click

View under Documentation.

c. Click the desired title. 3. To view integration-related documents, perform the following steps: a. Click Integration Documentation. b. Select the vendor from the Vendor dropdown list. c. Select the desired title from the list. 4. To view compatibility matrices, perform the following steps: a. Click Compatibility Matrices. b. Select the desired title from the Current Releases list.

Tools and Supplies Needed

For a list of recommended tools and supplies for field work, see the document FE Toolkit Inventory and Common Procedures for FRU Tasks at https://my.datadomain.com. From the Documentation page, select Part Installation Guides, then select the Data Domain product from the menu. This document is included in the list of documents for the product.

DD640 Storage Expansion

Overview
You can upgrade DD640 systems from seven disk drives to twelve disk drives. After the expansion, the system has one RAID group of six disk drives, one RAID group of five new disk drives, and one spare disk drive that can be used by either group. The system can continue normal backup and restore operations during the expansion procedure. No down time is required. Table 1 shows the disk drive specification for the systems. Table 1: Disk Drive Specification
Model DD640 Disk Drive Size 1 TB Disk Drives (base) 7 Disk Drives (expanded) 12

Note the following before you begin the upgrade procedure:

Before adding the new disk drives, obtain an Expanded-Storage license key from Data Domain and install the license on the system. See Add the expanded-storage license key on page 7. Do not mix disk drives of different capacities in a system. DD640 systems use 1 TB disk drives. Use only disk drives and disk carriers that are Data Domain field replaceable units. Do not use disk drives from other sources. Make sure that the system has no failed or missing disk drives before adding new disk drives. See Verify disk drive status before the upgrade on page 7.

DD640 Storage Expansion

Disk Drive Information

Disk Drive Numbering
Disk drive carriers are numbered left to right and top to bottom, as shown in the illustration. Before the upgrade, the system has disk drives in slots 1 through 7 and blank carriers in slots 8 through 12.

Figure 1:

Disk Drive Numbering

Memory Requirements
For either the 7 or the 12 disk configuration, a minimum of 8 GB (2 x 4 GB DIMMs) of memory is required.

DD640 Storage Expansion

Upgrade Procedure

Verify disk drive status before the upgrade

1. Log into the system as an administrative user. 2. Verify the status of the existing disk drives by using the disk show reliabilitydata command. The display should be similar to the following: # disk show reliability-data Disk (enc/disk) ---------1.1 1.2 1.3 1.4 1.5 1.6 1.7 ATA Bus CRC Err ------0 0 0 0 0 0 0 Reallocated Sectors ----------0 0 0 0 0 0 0 ----------30 C 29 C 29 C 29 C 29 C 29 C 29 C 86 F 84 F 84 F 84 F 84 F 84 F 84 F Temperature

3. Verify raid group redundancy and look for failed drives by running the following

command:

# disk show state

If the command output shows any failed or degraded disk drives in group dg0, correct the problem before continuing with the expansion procedure.

Add the expanded-storage license key

As an administrative user, enter the following command:
# license add license-key

and follow the indicated steps.

Insert the new disk drives

Cautions:

Whenever servicing parts in a running system, move slowly while inserting and latching the new parts. This avoids creating strong vibrations in the chassis which might interfere with nearby operating disk drives. To ensure proper airflow and cooling, all disk drive bays must contain either a carrier with a disk drive installed in it or a carrier with an air baffle installed. Allow a minimum of at least one minute between removal of the old disk and insertion of the new disk.
7

DD640 Storage Expansion

Follow this procedure for each new disk drive.

1. Remove a blank carrier from its bay. 2. With the disk drive carrier handle in the open position, carefully slide the disk drive

carrier all the way into the disk drive bay location until it stops.

Figure 2:

Inserting a disk

3. Use the handle to push the carrier until it docks in the chassis, then close the handle.

Use care to avoid excessive force that could damage the replacement disk drive.

Caution: If disk drives exhibit binding or excessive force during installation, remove the drive and reinstall. Never force a disk drive into the chassis.
4. Repeat the steps for each new disk drive.

Create the new RAID group and verify the new disk drives
1. Wait for one or two minutes after installing the disk drives. 2. To check that all of the disk drives are recognized, enter the following command: # disk show hardware

The output should include one line for each of the twelve disk drives.
3. Enter the following command to create a second RAID group with the new disk

drive:

# storage add [tier {active | archive}] {enclosure <enclosure-id> | dev<disk-id> [spindle-group <1-16>] | disk <enclosure-id>.<disk-id> }

DD640 Storage Expansion

4. Enter the following command to verify the upgrade: # disk show raid-info Disk State Additional Status ------------------------------1.1 in use (dg0) 1.2 in use (dg0) 1.3 in use (dg0) 1.4 spare 1.5 in use (dg0) 1.6 in use (dg0) 1.7 in use (dg0) 1.8 in use (dg1) 1.9 in use (dg1) 1.10 in use (dg1) 1.11 in use (dg1) 1.12 in use (dg1) ------------------------------12 drives are operational 11 drives are "in use" 1 drive is "spare" 2 disk groups total 2 disk groups present 5. Check for the following:

One of the disks in the range of 1.1 to 1.7 has the state of spare. The example above shows disk 1.4 as the spare, but your system may have a different spare.

All of the other disks have the state of in use. Disks 1.1 through 1.7 (except for the spare disk drive) are in dg0 (disk group zero) Disks 1.8 through 1.12 are in dg1 (disk group one).

DD640 Storage Expansion

10

DD640 Storage Expansion