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Revision Date: Doc. Original Date: Doc revision: Project Engineer: Quality Engineer Purchasing Manufacturing Rep.: Document Prepared by:
What changed?
Your company name 1680995-101 1680995-101 Bushing, Guide Slot E 2/1/2003 N/A 12/23/2005 0 John Smith Amy Millimen Jane Doe Bob Miller Name
Document Name Date Who made change?
Control Plan
Prototype Pre-launch Production
Key Contact/Phone Date (Original): Date (Revised): Control Plan Number: Part Number/Latest Change Level:
Robert Navarro
Core Team: John Smith
858-848-8000
Amy Millimen
12/23/2005
N/A
1680995-101
Part Name / Description:
Methods Product / Process Specification/ Tolerance Bar Stock / Vespel SP-21 Mataerial Evaluation/ Measurement Technique Visual Inspection of Material Certification Ref. Procedure: Production Work Order Lot 100% Verify properties per Material Certification Quarrantine suspect material. Return to supplier. Notify Supervisor. Customer Service / Planner evaluates for feasibility. Revise schedule as required to meet requirements. Material Handlers pull per production workorder. Notify supervisor if discrepancy exists. Quarantine discrepant material. Scrap/Rework as appropriate. Size Sample Freq. Control Method Reaction Plan
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Control Plan
Prototype Pre-launch Production
Key Contact/Phone Date (Original): Date (Revised): Control Plan Number: Part Number/Latest Change Level:
Robert Navarro
Core Team: John Smith
858-848-8000
Amy Millimen
12/23/2005
N/A
1680995-101
Part Name / Description:
Methods Product / Process Specification/ Tolerance 0.330" +/- 0.005 0.210 +/- 0.005 Evaluation/ Measurement Technique Calipers Calipers Gage Pin Diameter Gage 30 pcs. Initial annually PPAP and or customer requirements. Analyze cause for discrepancy, determine corrective action. per cavity. PPAP and Size Sample Freq. Control Method Reaction Plan
10 Slot Diameter
Ref. Procedure: In Process Inspection 3 5 8 OAL Slot Width OD 0.330" +/- 0.005 0.210 +/- 0.005 Calipers Calipers Gage Pin Diameter Gage One and per sampling plan First Piece and per sampling plan SPC Process Monitoring, intial set up verification process. Quarantine accumulated product. Scrap, or rework as required. 100% sort back to last control as needed. Correct process. Ref. Procedure: n/a Visual Defects Visual Inspection No scratches, burrs, burns, or other visual defects that may affect the performance of the product. Visual Per Order 100% Master Samples Quarantine accumulated product. Scrap, or rework as required. 100% sort back to last control as needed. Correct process. Ref. Procedure: 60 Packaging/Final Inspection n/a Barcode labels Check for accuracy Barcode label matches work order and production parts produced. Ref. Procedure: Visual inspection Two Each box. Per Work Order Inspector Packer Quarantine accumulated product. Rework as required.
10 Slot Diameter
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Control Plan
Prototype Pre-launch Production
Key Contact/Phone Date (Original): Date (Revised): Control Plan Number: Part Number/Latest Change Level:
Robert Navarro
Core Team: John Smith
858-848-8000
Amy Millimen
12/23/2005
N/A
1680995-101
Part Name / Description:
Methods Product / Process Specification/ Tolerance Scan barcode label for each box, verify box & scanned qty match. Scan barcode label for each box, verify box & scanned qty match. Visual One Each box. Evaluation/ Measurement Technique Visual One Each box. Inventory scan report detail, inventory verification form. Shipping Report shipment scanner repor.t Ref. Procedure: Warehouse personnel Analyze cause for discrepancy, determine corrective action Warehouse personnel Analyze cause for discrepancy, determine corrective action Warehouse personnel Quarantine product. Scrap, or rework as required. Warehouse personnel Reject Shipment and Notify Customer Size Sample Freq. Control Method Reaction Plan
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Model year(s)/Vehicle(s) Core Team: Process Function Potential Failure Mode Requirements 10 - Incoming Inspection Material Damaged
S E V
C S L A S
O C C
D E T
R P N
Recommended Action(s)
D E T
R P N
N/A
Incoming Inspection
56
20 - Order Entry & Scheduling Receive production Data entry error. part orders & schedule part production runs. Process data accurately. 30 - Material Handling Pull raw material and Wrong material packaging from issued inventory and deliver to machining station 40 - Machining Operation. Machine Bushings Wrong program uploaded
Orders are double checked for accuracy where data entry required.
42
Orders are double checked for accuracy where data entry required. Operator at machining station visually inspects material per work order.
42
Raw material is bar code identified and scanned to the work order to verify correct.
48
Operator verifies part number per First piece set up inspection per workorder and cross references drawing requirements to program part number.
16
Bar stock not centered in chuck(2), machine tool is wearing(5), program requires adjustment(3)
120
Implement Go/No-go Amy Millimen, gage for critcal 12/31/05 dimensions for 100% inspection
64
50 - Quality Control Inspect Critical Dimensions Key, special or critical characteristics: 0.330" +/- 0.005 Dimension not to 0.210 +/- 0.005 print - over or 0.182 +/- 0.001 under size. 0.400 +/- 0.005
Potential fit problems with mating part too tight (6), or too loose (5), final assembly may not function(7) or function at less than optimal (6). Customer complaint or reject (7).
Deviation from established process(3), on any of the previously addressed variables (see section 40 above).
84
Visual Defect
Tool Wear-heat damage(3), raw material porous/defective(1) Out dated bill of material data (1), Operator error, wrong part number entered in scale to set-up or to count box (2). Wrong labels supply with work order (1), operator error wrong label applied to box (1). Operator error (1), boxes stacked too high on skids (2)
84
60 - Package / Final Inspection Final package for Incorrect quantity Customer complaint (7), finished parts, and of parts in box. incorrect inventory (5), over add to inventory. shipment (4), under shipment (7). Wrong barcode label applied to box. Add quantity of parts Container in each box, and damage receive to inventory without damage. 70 - Finished Goods Customer reject for wrong parts to the customer (7) incorrect inventory (5). Parts damaged (6), Customer complaint (7)
Inspector packer fills box & verifies piece count on scale compared to the barcode labels (6) Inspector packer fills box & verifies piece count on scale compared to the barcode labels (6) Internal stack height 4 boxes high (5), visual inspect for damage (7)
84
42
70
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Model year(s)/Vehicle(s) Core Team: Process Function Potential Failure Mode Requirements 10 - Incoming Inspection Boxes placed in wrong rack location.
S E V
C S L A S
O C C
D E T
R P N
Recommended Action(s)
D E T
R P N
Warehouse personnel not following procedure (1), mis-scanned rack location (2). Operator error (1), boxes stacked too high on skids (2)
Computer system recommends Warehouse places parts per rack location via inventory parts computer recommendations, & list. Rack bays are all bar-coded. scans to rack location, scanned data downloaded into inventory. Operator tow motor training. Internal stack height 4 boxes high (5), visual inspect for damage (7) Finished skids are shrink wrapped with corner protectors. (4)
40
80 - Pull from inventory & stage to shipment. Pull from inventory Container Parts damaged (6), Customer per shipping report, damage complaint (7) and scan & stage for shipment.
56
Accurate data for both inventory & shipment purposes, boxes are staged without damage for shipment. 90 - Shipping Inspect & load parts on truck.
Warehouse personnel not following procedure (1), mis-scanned rack location (2).
Computer system identifies rack location from scanned inventory (4). Warehouse manager checks discrepant ship list daily & searches for anything missed (5).
40
Warehouse personnel not following procedure (1), special instructions listed on shipping report not followed (1). Operator error (1), boxes stacked too high on skids (2)
Special paperwork often faxed with advanced shipping notice (4). Truck drivers must review & sign packing slip & bills of lading at pick-up (4). Operator tow motor training. Internal stack height 4 boxes high (5), visual inspect for damage (5)
20
Container damage
70
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Process Flow
Customer: Part Number: Part Name: Your company name 1680995-101 Bushing, Guide Slot Document Created: Document Revised: Part Revision Level: 12/23/2005 N/A E
Process No.
Operation
Transport
Inspect
Store
Idle
10
Incoming Insp.
- Delivery of : Raw material, packaging items, components, and non stock items. - Incoming inspection. Documentation / Bills of lading checked, visual inspect for damage. samples taken & measured per incoming inspection plan. - Raw material / components are labeled after inspection. Inventory updated. - Received items moved to appropriate areas. - Order received from customer - Production Planning generates a work order according to open order maintenance and part classification criteria. - The work order & barcodes are posted to the production scheduling board. Mfg. enters order in the system per work order. - Warehouse personnel prints material issue slip. - Warehouse personnel pulls packaging, components, etc. required from appropriate rack location per Work Order requirements. - Material handler delivers to appropriate manufacturing location. - Set-up/Process Tech prints set up sheet, and loads appropriate CNC program per part number. - Set-up/Process Tech runs intial part and verifies criticals per set up instructions, making any adjustments necessary. - Process parameters are locked and the machining center is given approval to run. - Process Tech is to verify and document process settings on the Tracking Sheet. - Inspector packers pulls parts per sampling inspection plan and 100% visually inspects parts. - Quality Inspector performs in-process dimensional inspection of pulled parts per the sampling inspection plan and records data into the process monitoring system. - Accumulated production parts added to appropriate containers, per work order, and Job Instruction. - Box quantities confirmed via piece count or weigh scale. - Inspector Packer / Quality Inspector performs final visual check & seal boxes. - Material handler transports finished boxes to scan area in warehouse. - Warehouse worker verifies/scans barcode labels to inventory and places in assigned finished goods racks.
20 Order Entry & Scheduling 30 Finished Goods Packaging / Final Inspection 70 Production /Quality Control 60 Machining Operation 50 Material Handling 40
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Process Flow
Customer: Part Number: Part Name: Your company name 1680995-101 Bushing, Guide Slot Document Created: Document Revised: Part Revision Level: 12/23/2005 N/A E
Process No.
Operation
Transport
Inspect
Store
Idle
- Customer Service issues shipping report, staged in Warehouse shipping board. - Warehouse personnel pull required quantities from finished goods and places in staging. - Boxes / containers are visually inspected for damage/deterioration. Barcodes are scanned from inventory and assigned to shipment. - Skids / boxes are wrapped etc per customer requirements. (corner protectors, allowed stack heights, etc.) - Truck arrives to pick-up shipment. - Shipping personnel visual inspect truck for suitability of transport. - Finished boxes loaded to truck. - Shipping personnel send advanced notice to customer.
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Part Number
1680995-101
Dated 2/1/2003
Safety and/or Government Regulation Additional Engineering Changes Shown on Drawing no. Checking Aid No. NA
Dated N/A Purchase order No. Engineering Change Level NA Weight (kg) Dated NA
0.0891
1680995
SUPPLIER MANUFACTURING INFORMATION Bushings R Us Inc. Supplier Name 12345 Main St. Street Address Pleasantville, City Note: CA State 98765 Zip
6666666666
SUBMISSION INFORMATION Dimensional Customer Name / Division Buyer/ Buyer Code Application Material/Functional Appearance
Supplier Code
Edge, Castle
Does this part contain any restricted or reportable substances Are plastic parts identified with appropriate ISO marking codes
Yes Yes
No No
REASON FOR SUBMISSION Initial Submission Engineering Change(s) Tooling: Transfer, Replacement, Refurbishment, or additional Correction of Discrepancy Tooling Inactive > than 1 year REQUESTED SUBMISSION LEVEL (Check one) Level 1 Level 2 Level 3 Level 4 Level 5 Warrant, only (and for designated items, an Appearance Approval Report) submitted to customer. Warrant with product samples and limited supporting data submitted to customer. Warrant with product samples and complete supporting data submitted to customer. Warrant and other requirements as defined by customer. Warrant with product samples and complete supporting data reviewed at supplier's manufacturing location. Change to Optional Construction or Material Sub-Supplier or Material Source Change Change in Part processing Parts Produced at Additional Location Other - please specify
SUBMISSION RESULTS The results for dimensional measurements material and functional tests Yes No appearance criteria statistical process package
These results meet all drawing and specification requirements: Mold / Cavity / Production Process: DECLARATION CNC Machining
I hereby affirm that the samples represented by this warrant are representative of our parts and have been made to the applicable Production Part Approval Process Manual 3rd Edition Requirements. I further warrant these samples were 1200 / 8 hours. I have noted any deviations from this declaration below. produced at the production rate of EXPLANATION/COMMENTS: Dimension 1 does not meet print specification. Short term deviation is requested, with a new dimensional inspection and PSw to be submitted upon correction of discrepancy. Print Name Amy Millimen Title Quality Engineer Phone No. (123)456-7890 Date FOR CUSTOMER USE ONLY (IF APPLICABLE) Part Warrant Disposition: Customer Name Approved Other Customer Signature Rejected Part Functional Approval: Approved Waived Date FAX No. (123)435-7890
DESCRIPTION OF NONCONFORMITY: Print item 1, chamfer width of 0.03" 0.01 measured oversized for 1 of 3 measured samples. We are requesting a temporary deviation to ship parts with this non-conformity until we exhaust the 300 piece PPAP sample parts produced. The feature is only oversized by 0.01", and will not affect the function of the assembly.
LIMITED TIME
From/To Date:
PERMANENT
Judgement ACCEPT
SIGNATURE
RESPONSIBLE PERSON/DATE REJECT PERSON IN CHARGE/DATE QUALITY SECTION ACCEPT RESPONSIBLE PERSON/DATE REJECT PERSON IN CHARGE/DATE PURCHASING ACCEPT RESPONSIBLE PERSON/DATE REJECT PERSON IN CHARGE/DATE Customer Approval Required/ PPAP Submission Required No Customer Approval Required- No customer spec or drawing requirement
Bushings R US
NAME OF INSPECTION FACILITY
1680995-101
PART NAME
Engineering Change Level: Specification Number: Date of Specification: Material Supplier: Material Description: Material Certification Date:
x x x x x x
SIGNATURE
TITLE
DATE
May 1995
CFG-1004
Qualilty Engineer
12/23/05
Page 14 of 20
Test Qty. Supplier Test Results and Test Conditions OK Freq. Tested
Not OK
Signature
Title
Date
Bushings R Us
NAME OF INSPECTION FACILITY
1680995-101
PART NAME
Internal Inspection
Item Dimenson (in) Tolerance Type
1a 0.03 1b 45 2 3 4 5 6 7 8 9 3.01 0.330 0.080 0.21 0.010 A Full Radius 0.400 TP 0.005
0.005
0.400 0.004
10 0.182
0.001
11 Material Vespel SP-21 12 Edge Radius Callout Part Number, dash number, rev per 13 Delta standard.
OK OK
OK OK
X X
SIGNATURE
TITLE
DATE
Qualilty Engineer
12/24/05
Bushings R US
NAME OF INSPECTION FACILITY
1680995-101
PART NAME
Bushings R US
NAME OF INSPECTION FACILITY
1680995-101
PART NAME
Bushings R US
NAME OF INSPECTION FACILITY
1680995-101
PART NAME
1680995-101 0.210 0.005 1 0.21 0.21 0.21 0 0.21 0.211 0.21 0.001 2 0.21 0.21 0.21 0 0.21 0.21 0.21 0 3 0.213 0.213 0.213 0 0.212 0.212 0.213 0.001
Gage Type: Calipers Gage ID: Cal0010 Date: 12/23/2005 4 0.21 0.211 0.211 0.001 0.21 0.211 0.211 0.001 5 0.211 0.211 0.211 0 0.211 0.21 0.211 0.001 6 0.21 0.21 0.21 0 0.21 0.21 0.21 0 7 0.21 0.21 0.21 0 0.211 0.21 0.21 0.001 8 0.21 0.211 0.211 0.001 0.21 0.211 0.211 0.001 9 0.21 0.21 0.21 0 0.21 0.21 0.21 0 10 Average 0.21 0.21 0.21 0.21053 0 0.0002 0.21 0.21 0.21 0.2105 0 0.0006
Operator 2
Operator 3 (if only 2 ops, Clear C11:L13) Part Range Average XDiff UCL LCL Repeatability Reproducibility Gage Capability Spec Tolerance Acceptability(%)
Trial 1 Trial2 Trial 3 Range1 Trial 1 Trial2 Trial 3 Range2 Trial 1 Trial2 Trial 3 Range3 K3 Averages 0.0004 0.0000 0.0010 0.0000 0.0012 0.0001 0.0012 0.0200 0.06
Xbar1 Rbar1
Xbar2 Rbar2
Xbar3 Rbar3 0.210 3.65 0.210 2.7 0.213 2.3 0.211 2.08 0.211 1.93 0.210 1.82 0.210 1.74 0.211 1.67 0.210 1.62 0.210 0.003 Range of Part Averages
Constants 2 Trials 3 Trials # Trials 3.27 2.58 D4 0 0 D3 4.56 3.05 K1 3.65 2.7 K2 2 Ops 3 Operators
UCL represents the limit of the individual R's Circle those beyond the limit. Identify and correct causes LCL = 0 D3=0 for up to 7 trials
AIAG - Automotive Industry Action Group Formulas EV 0.0012 %EV 27.2% # Parts #Trials AV: 0.00000 10 3 %AV 0.0% R&R 0.0012 %R&R 27.2% PV 0.0043 %PV 96.2% TV 0.0045
Equipment Variation (EV) % of Total Variation (TV) Appraiser Variation(AV) % of Total Variation (TV) Repeatability and Reproducibility (R&R) % of Total Variation (TV) Part Variation (PV) % of Total Variation (TV) Total Variation (TV)
Gage system may be acceptable based on importance of application and cost Instructions Just enter your measurement data in Cells C3:L5, C7:L9, C11:C13 The template will automatically calculate all of the values based on your data
Gage Repeatability and Reproducibility Measurement is one common cause of variation. Gage R&R helps improve measurement If repeatability is large compared to reproducibility, reasons include: 1. gage instrument needs maintenance 2. gage needs to be redesigned 3. clamping or location needs to be improved 4. excessive within-part variation If reproducibility is large compared to repeatability, reasons include: 1. Operator needs to be better trained inhow to use and read gage 2. Calibrations on gage are not clear 3. Fixture requred to help operator use gage more consistently Gage System Acceptability %R&R<10% %R&R<30% %R&R>30%
Gage System Okay May be acceptable based on importance of application and cost of gage or repair Gage system needs improvement