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Current address: F-74 Katwaria Sarai, New Delhi-110016

Mobile No: +09560413578 E-mails ID:

Around 1.9 years of experience in the field of information technology. Ability to work independently as well as in group, quick learner, organized, good verbal and written communication skill, commitment to team success with implementation and to evaluate approaches

Key Technical Skills

Knowledge of Desktop / Network Hardware Components Installation, Up gradation and Troubleshooting. Work on Experience of Windows XP & Windows 7/ 8 Installation, Customization and Troubleshooting in Different Vendors Product (Desktop / Laptop). Installation & configuration of LAN Network in Windows Environment (Win XP, VISTA and Win 7 Etc.) Fault finding & trouble shooting of Monitor, SMPS, and Mother Board. Installation of various software, Application and Utilities. Cabling & crimping for systems, hubs, switches & routers Network devices- Repeater, Hub, and Switches & Routers etc.

Work Experience
Company: Digiio Technology ( Jamshedpur Jharkhand) Profile: Desktop Engineer Duration:5th Sep 2011 to June 2013

Job Responsibility
. Manage day to day Complete IT related issue at various Client locations in Jamshedpur other Jharkhand location. Providing Level 2 support for the all model of Desktop, Laptop, Printers. Handling issue and getting the same resolved as per Priority Assigned to it. Support to Junior Engineer and End User by Remote Management through Team Viewer, Netmeeting to solve Windows and Software issue. Installation and maintenance & troubleshooting of Dell, HP, Compaq, and LenovoDesktop PC Hardware & Software. Installing, Customization of Win XP, Win Vista and Win7. Installation, Configuration and Troubleshooting of Local and Network Printer. Manage Antivirus (Trend Micro, Quick Heal).Troubleshooting and problem solving on the network. Troubleshooting, installing and configuring Mail Clients like MS-Outlook & Outlook Express, Window Mail, Backup and Restoration procedures by Mini XP Tools. Solve internet related problem Configuration Basic TCP/IP Setting.

User account creation, User account deletion and modifying Users assigning permissions. Configuring Wireless Access points, Routers, Switches. Installation and Configuration of Various data Cards: Tata Photon, Reliance, MTS

Academic Qualification

BCA 12th 10th My Strength

Kolhan University J.A.C J.A.C

Year Passed
2012 2009 2007

% or Grade
70 % 52 % 65 %

Creative thinking Good communication skills Believer in success through Teamwork Leading by example

Personal Detail Fathers Name : Date of Birth : Marital Status : Languages known: Md. Jawed Akhtar Ansari 06th May 1992 Unmarried English, Hindi

I hereby declare that all statements made in this application are true and complete to the best of my knowledge.

Dated .

Place .

Md Khalid Akhtar Ansari