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About Wipro


Overview Wipro Ltd (NYSE:WIT) is a global information technology, consulting and outsourcing company with 145,000 employees serving over 900 clients in 57 countries. The company posted revenues of $6.9 billion for the financial year ended Mar 31, 2013. Wipro helps customers to do business better leveraging our industry-wide experience, deep technology expertise, comprehensive portfolio of services and a vertically aligned business model. Our 55+ dedicated emerging technologies Centers of Excellence enable us to harness the latest technology for delivering business capability to our clients. Wipro is globally recognized for its innovative approach towards delivering business value and its commitment to sustainability. Wipro champions optimized utilization of natural resources, capital and talent. Today we are a trusted partner of choice for global businesses looking to differentiate at the front and standardize at the core through technology interventions. In todays world, organizations will have to rapidly reengineer themselves and be more responsive to changing customer needs. Wipro is well positioned to be a partner and co-innovator to businesses in their transformation journey, identify new growth opportunities and facilitate their foray into new sectors and markets. Milestones Wipro, one of the world's most trusted brands, is a name with a long history. Here's

a snapshot of our journey to date: Established in 1945 as Western India Vegetable Products Limited in Amalner, Maharashtra IPO for capital in February 1946 Ventured in to the fledgling IT industry in 1981 Established software products and exports subsidiary, Wipro Systems Ltd. in 1983 Pioneers in marketing indigenous Personal Computers in 1985 Established a Joint venture with GE in 1989 Entered IT services in the 1990s - we were among the pioneers in developing the ODC (Offshore Development Center) concept Software business assessed at SEI-CMM Level 5 in 1998 Listed on NYSE in 2000 (NYSE:WIT) The first company in the world to be assessed at PCMM Level 5 in 2001 Entered the BPO business in 2002 Entered the Eco-energy business in 2008

Enabling enterprise-wide manufacturing solutions Manufacturing is entering an exciting new phase of opportunities. In developed economies, impacted by a series of recessionary trends, manufacturing is being

compelled to innovate, manage rising labor costs and improve safety standards. In developing and emerging markets, rapid industrialization is sparking demand for localized products. There is dramatic change in the demographics of endconsumers and their buying behavior. Simultaneously, globalization is bringing a change in enterprise workforce culture and sourcing strategies. Wipro is ready with strategic business and technology solutions, people and processes that unravel, interpret and address this change. We combine years of domain experience with technology solutions that embrace data, analytics, mobile, cloud, social networks, high performance computing, augmented reality, new materials, shop floor automation, energy management, smart manufacturing, etc. Our solutions are aimed at delivering SCM, PLM, MES, SLM, design, product engineering, application and infrastructure, sales, service and end-of-life management for today's global manufacturing operations. To ensure that our customers have access to the latest technologies in manufacturing, Wipro leverages its strong alliances with OEMs and technology providers. This is in addition to investments in diverse areas related to manufacturing that include leading big data and analytics companies like Opera Solutions and applications companies like Promax. Our leadership in manufacturing has been built on the IPs we have developed such as the US patent we hold for our 'Warranty Insight Solution Framework System and Method'. Our leadership has been further acknowledged by prestigious awards such as the NASSCOM IT Innovation Award for a next generation service management platform and Cigma (Centre for Integrated Global Management of Applications).

segments Automotive Aerospace Hitech & Consumer Electronics Computer Software Semiconductors Industrial & General manufacturing Process Manufacturing

SOLUTIONS Supply Chain Management Product Lifecycle Management Manufacturing Execution Systems Service Lifecycle Management

Supply Chain Management Due to the complex nature of supply chains today, it has become increasingly difficult for manufacturers to address key issues like excess inventory, inconsistent operations and processes, and unsatisfactory service levels. Supply chain efficiency, therefore, has become the chief aspect of overall business strategy. Wipro works with its clients to develop and implement efficient supply chains that dramatically reduce the delivery time. We recognize the significance of a collaborative supply network, short product lifecycles, and manufacturing outsourcing involved in a business. Having served more than a hundred manufacturing clients in varied industries, we know what it takes to ensure profitability in existing and new markets. Our innovative strategies and technical know-how helps businesses optimize supply chains. Wipro can help you optimize operations in these areas: Demand Planning and Management PLM Order Fulfillment Global Procurement and Supplier Relationship Management MES Distribution and Logistics Reverse Logistics

Specialized Solutions Procurement Reverse Logistics Demand Management Distribution & Logistics Order Management and Fulfillment

Procurement Manufacturing firms are constantly researching ways to increase supply chain reliability and minimize costs. This can be achieved by implementing effective procurement processes into business strategies. Essentially the focus should be on developing a network of dependable suppliers, and reducing supplier procurement risks. Efficient Procurement Risk Management enables you to mitigate varied risks. Therefore, the emphasis should be on the spend type, product margins, and direct costs attributed to a product. Capturing accurate spend information is a definite way to minimize total costs. However, a high impact procurement process can be created by strengthening

supplier partnerships over the years. Harmonious Supplier Relationship Management helps develop functional systems, which offer relevant operational information in addition to performance data and monitor metrics. This also aids in identifying strategic suppliers and boosts negotiation power, thus facilitating profitable business deals. Wipro's Solutions We understand the requirements of direct and indirect procurement. Moreover, as manufacturing organizations need procurement solutions to optimize the sourcing process, we aid our customers by providing solutions applicable for: Strategic sourcing: Our solutions will help you select the right suppliers. Eventually, this will minimize the total costs involved in logistics. This brings about supplier development and long-term supplier commitment. Supplier Relationship Management: Maintaining cordial relations with suppliers is imperative to receive delivery of goods on time. This gradually aids in upgrading product standards. Compliance and Monitoring: Effective implementation of standardization across the supply chain is challenging. Therefore, manufacturers need to establish a standard process to monitor quality, safety and other environmental factors in supplier networks.

Reverse Logistics Managing supply chains efficiently is an elaborate process it involves not only product distribution, but also customer returns, obsolete products and shipping errors. However, due to the multi-channel strategy adopted by most organizations, the collection of returns has become more complex than ever. With product returns now comprising around three to six percent of the bottomline costs, it has become essential for manufacturers to manage reverse flow efficiently, and transparently to ensure maximum recovery, and reduced wastage. These can be achieved by adopting an efficient reverse logistics solution that manages the entire reverse supply chain. Wipro's Solutions Inefficient management of product returns costs manufacturing industry as much as USD 35-100 billion every year. While many manufacturers could recover these losses, it becomes almost impossible to rebuild the brand image, which deteriorates with every return. We understand this risk. Therefore, we offer customized solutions that address reverse logistics problems in the following areas: Returns Management: A defective product when returned has to be routed from the point of return to the manufacturer and ultimately traced to the supplier or the cause of the defect. Warranty Management: Our solution helps customers streamline their warranty processes, build an early-warning closed-loop system and enables supplier recovery.

End-Of-Life Management: Products that are returned to the manufacturer are refurbished, repaired or disposed. The process for each of these activities can be expensive and time-consuming. We help manufacturers manage these activities in an efficient and cost-effective manner.

Demand Management Companies in todays burgeoning manufacturing industry are facing new challenges, which can be attributed to the developing markets. Increasing customer expectations, market dynamics, tough regulations and evolving sales channels are some of the major factors that have contributed to this scenario. Considering the tightening economy and a considerable increase in consumer options, it is mandatory that your company upholds paramount standards to maintain profit margins and retain your customer base. Current and ongoing trends for demand management include: The prediction and anticipation of sales has become an increasingly problematic task. Despite this, forecasting remains a critical function. Dynamic management of supply and demand is an effective method to reduce costs, keep inventories low, and ensure customer satisfaction. There is an increased focus on collaboration within and beyond organizational frontiers. This establishes supply chain visibility within multi-enterprise and multitier supply chains. There is also a stronger emphasis on processes supported by appropriate tools for collaborative and integrated demand-supply planning.

Wipro's services We have successfully helped our customers in forecasting, facilitating geographical collaborations and in establishing an effective information network to get accurate data for decision-making. Our multi-faceted experience includes: Customized demand planning systems Safety stock and service parts planning Sales and Operations planning Supplier and customer collaboration Transactional procurement Distribution & Logistics Manufacturing has becoming complex with global procurement and wider distribution and sales impacting supply chain planning tremendously. With organizations spanning continents and focusing on service levels & customer satisfaction, distribution & logistics planning is becoming central to business strategy even as logistics and transportation are critical for Just-in-time environments to succeed. Companies are now exploring sales through multiple channel partners such as online, resellers and retailers. Hence there is a need to increase channel revenue and manage channel conflicts. Increased reliance on third party providers (3PL & 4PL) for warehousing and shipping makes tracking of goods, selection of distribution centers and choice of providers important for optimizing costs and order fulfillment. This cost containment can be achieved by efficient inventory

management systems which maintain minimum levels of on hand inventory, increase inventory turns and thus minimize the working capital requirement. How Wipro helps Wipro has expertise in implementing various distribution and logistics solutions across industries. These various areas include: Distribution Resource Planning: This involves identifying the number of distribution centers and their locations, demand management at each center and estimating the resources and quantity needed. Warehouse Management: This involves Cross docking, Multi-Echelon Inventory Management and use of technology such as RFID to improve warehouse management. Multi-Channel Management: Manufacturers have a variety of channels for sales. The onus is to maximize channel revenues, avoid cannibalization and handle channel conflicts. Logistics Planning: Solutions deal with 3PL/4 PL Management, transportation that include Shipping solutions and freight management. Order Management and Fulfillment Coping with regular orders is what sets you apart as a leading enterprise in comparison with other manufacturing companies. Apart from building trust between suppliers and customers, successful implementation of the order fulfillment process can help raise your service performance standards. Though this is a prerequisite in today's competitive environment, very few companies have an efficient order management process in place. To avoid any impediments in the

value chain, organizations ensure that the entire order management and fulfillment system does not cause excessive inventory holding or poor customer service, and that it meets all service-level agreements. However, in recent times, the scope of order management and fulfillment has expanded to encompass much more. This includes rationalization of numerous complex activities from order processing and validation to credit modeling and rebalancing, and development of new systems. Wipro's tools Our support extends to all the manufacturers in search of effective order management tools. With our rich experience in addressing diverse challenges faced by you in the order fulfillment cycle, we help you in several ways. Some key initiatives taken by us for smooth order processing are: Quote: This includes contract detail validation, product configuration, pricing and discount management, quote generation, freight validation and application. Order Booking: This facilitates validation of quotes, contract and PO agreement, product configuration, pricing, payment terms, fulfillment lead time and more. Order Administration: This aids in on-time order scheduling, meeting order supplies and managing returns management. It also provides an interface with the manufacturing units and aids in staging and picking up releases. Billing and Collection: This assists the billing record and invoice creation process. Moreover, revenue recognition verification can be done while you compute commission or manage varied documents.

Manufacturing Library

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Elevator Service Preventive or Predictive The elevator service business has, and continues, to undergo many changes. Overwhelming market competition coupled with relentless cost increases has placed an unprecedented squeeze on sales and margins.

ERP on Cloud: The winds of change Three rapidly moving developments are shaking businesses across the world: cloud technology, mobile adoption and data proliferation. Core manufacturing processes have been dramatically impacted by the three. Manufacturing, always a little tradition bound, is suddenly witnessing brisk change.

Big Data: Catalyzing Performance in Manufacturing The volume, velocity and complexity of data is growing exponentially. Equipments, devices, processes and even consumer actions are generating data that is being captured and analyzed by smart organizations for early insight into business and the consumer. Download

The AR Revolution in Manufacturing Augmented Reality (AR) is pushing the envelope of innovation in manufacturing. It can enable solutions focused around cost reduction, faster go-to market, improved quality and higher safety. Download

Manufacturing Execution System Why your shop floor today begs IT As the economy improves, manufacturing is witnessing unprecedented turmoil.

Ringing in Change Almost 35% of the worldwide workforce will be mobile by 2013. This will bring fresh opportunities with it to leverage mobile technologies that deliver better collaboration and workflow, productivity gains, improved quality and lowered cost in manufacturing.