WELCOME!!

Congratulations on your appointment and welcome to Team Smilyo! We are excited that you have decided to join us and look forward to a long, happy and successful experience together You have been hired because we believe you can help us to DELIVER BETTER and make a DIFFERENCE
This manual will guide you through your early days in Smilyo

COMPENSATION
SMILYO offers Respect | Pride and not Stipend
Certificates are awarded to every member who serves the society for a period of at least six months Members who bring a change are felicitated annually along with promotions

Develop a business mind keeping the society in your heart

RECRUITMENT POLICY
Smilyo recognises a robust and professional approach to recruitment and all appointments are made on the Principle of Merit
Smilyo follows two recruitment cycles in a year ie January and August and recruits people from all across the country Recruitment is followed by an Induction Meet where every recruit is given an insight into the society and gives them an opportunity to interact with the founder members

HR POLICY
Every intern will be allotted a BUDDY who would guide the intern through their problems in the organisation
A department lunch will be organised by every department known as the ICE BREAKING session Every intern will have a one on one session with any director of their choice in the organisation for a better learning experience

PERFORMANCE MANAGEMENT
Performance Management is an ongoing process and its purpose is holistic development of the individual. It includes both formal and informal review. All members will undergo a formal performance review with their departmental heads at the end of every project that the department handles during the year

Procedure
The departmental heads will meet all the members on a specified date and openly and constructively discuss performance over the period The manager and the employee will agree and set objectives and outcomes for the next project

Outside of this formal process, members are encouraged to raise any issues they have when they arise.
Similar procedure will be followed for evaluating the performance of all departmental heads once every 6 months

REDRESSAL SYSTEM
Smilyo supports the right of every member to lodge a grievance with the HR Head if they believe a decision, behaviour or action taken by their departmental heads or a fellow smilyon is unfair. A member may raise a grievance and the name would be kept confidential. We aim to resolve problems and grievances promptly and as close to the source as possible. When necessary, a grievance will be escalated to the next higher level of authority for more discussion and resolution, and continue until it is resolved. The HR Head will do their utmost to action grievances objectively, discreetly and promptly.

BASIC RULES
FOR EVERYBODY

Once Every Week (Min.)

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OTHER Important RULES

1.MEETING DEADLINES IS IMPORTANT 2. IN CASE YOU DONT UNDERSTAND THE WORK ASK!!!

3. STAY CONNECTED WITH THE TEAM EVERYONE SHOULD HAVE EVERYONE ELSE`S

PHONE NUMBERS EMAIL ID`s FACEBOOK IDS

4. IT IS COMPULSORY TO ATTEND A MEETING WHETHER IT IS A DEPARTMENT MEETING /TEAM MEETING. IN CASE OF NON ATTENDANCE-SEND AN EMAIL STATING YOUR REASON TO hrm@smilyo.com

5. ITS YOUR SOCIETY! IN CASE YOU DONT LIKE SOME PROJECT IDEA / HAVE SOMETHING BETTER IN MIND / HAVE SUGGESTIONS TO DO SOMETHING IN A BETTER MANNER YOU HAVE EVERY RIGHT TO SAY IT!

Important Email Ids

info@smilyo.com (For contacting Pankaj Jain) team@smilyo.com (For contacting whole team at once)

For any further assistance feel free to contact

Guleeka Dhawan
HR Head Smilyo Educational Charitable Society (M) 9910204834 Email ID hrm@smilyo.com guleeka@smilyo.com