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ARF 2009
THE ARF 55TH ANNUAL
CONVENTION + EXPO
3.30.09– 4.1.09 • NYC
Non-Linear,
Innovative Design.
Sophisticated.
Flexible. Scalable.
CM
build your business.
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CMY
Ipsos ASI
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Re:think 2009 Program
Monday, March 30
A panel of leading advertisers will deliver an RFP to the industry: “Research as we know
it will be on life support by 2012”. Deliver forward-focused insights or risk being
marginalized or eliminated. This advertiser smackdown will emphasize what advertisers
need from research to deliver in order to remain relevant.
ADVERTISERS:
Donna Goldfarb – Vice President of Consumer & Market Insights, Unilever Americas
Susan Wagner – Vice President, Global Strategic Insights, Johnson & Johnson Global
Consumer Companies
Stephen Kim – Senior Director, Microsoft Advertising
Colleen Fahey Rush – Executive Vice President, Research, MTV Networks
Susan Wagner, Johnson & Johnson, will kick off this session by discussing the reality
that “the consumer is at least two years ahead of research.” Scientists will illustrate this
reality and explain what research needs to do to catch up – if it can catch up and how.
MODERATOR: Susan Wagner – Vice President, Global Strategic Insights, Johnson &
Johnson Global Consumer Companies
SCIENTISTS:
Dr. Bob Deutsch – Founder, Brain Sells
Dr. Nathan Berg – Associate Professor of Economics, University of Texas, Dallas
Dr. Drew Westen – Co-Founder, Thinkscan.com, LLC, and Professor, Emory University
Pre-eminent research industry leaders will respond to the Advertiser RFP and articulate
their strategies to respond to research transformation over the next five years.This will be
followed by an “Oval Table” discussion moderated by Donna Goldfarb, Unilever
Americas.
Tuesday, March 31
What’s the future of television? The potential of advanced advertising technologies? Just
as technology has enabled consumers to choose how, when and where they engage with
media, it is enhancing interactivity and expanding addressability for all media, especially
television. We have never lived in a time where we have had the technology and
infrastructure to put an ad in front of people most likely to be interested in the message.
We are moving to the era of advertising only to the interested. Television is about to
change from a TV set to the platform we call television. Hear from media wunderkind
David Verklin, Canoe Ventures CEO, about the changes coming to TV.
NBC achieved more than record ratings during the 2008 Olympics, they acquired ground-
breaking consumer-centered learning from their multiplatform programming. Alan
Wurtzel, NBCU Research President, shares their findings from “The Billion Dollar
Research Lab”.
SPEAKER: Alan Wurtzel – President, Research & Media Development, NBC Universal
Sunil Garga of Mphasize LLC hosts a panel of world-class intellects providing new
perspectives on what it means to put the human at the center of marketing and how to do
it. These thought leaders will guide advertisers on how to sort out their challenges and
highlight the value of human centric marketing.
PANELISTS:
Mark Earls – HERDmeister, Herd Consultancy
Grant McCracken – Research Affiliate, C3, MIT
Mary Ann Packo – CEO, Millward Brown North America
Michael Perman – Senior Director, Consumer Insights and Consumer Relations, Levi
Strauss & Co.
Accountability
Engagement
"You Can Observe A Lot Just By Watching": ESPN Studies Sports Cross-Media
Consumption
ESPN’s vanguard study uses proven observational techniques to gain insights on how
young male fans consume sports media across multiple platforms.
Artie Bulgrin – Senior Vice President, Research and Analytics, ESPN
Michael Bloxham – Director, Insight and Research, Center for Media Design, Ball State
University
Listening
Wednesday, April 1
Recently recognized as one of the ‘Creativity 50’ and dubbed the ‘Steve Jobs of
Microsoft’ by Fast Company, Gary Flake, Microsoft Technical Fellow and director of
Microsoft Live Labs, will address the market research industry for the first time. Former
Chief Science Officer of Overture and Founder of Yahoo! Research Labs, Dr. Flake is a
longtime student of research, development and innovation best practices. At Microsoft,
he works to define and evolve the company’s product vision, technical architecture, and
business strategy for online services. In this presentation, Dr. Flake will take us on a
mystery tour recounting the history of the online advertising industry, showcase entirely
new forms of online advertising and media, and conclude with his long-term predictions
about the Internet and every industry which connects to it. His insights promise to be
provocative and pot-stirring.
Dr. Gary Flake – Microsoft Technical Fellow and Founder of Microsoft Live Labs,
Microsoft
Game-Changing Innovations
Hear from advertisers and their research partners about the unique methods they are
employing to find their game-changers:
Deciphering Innovation Patterns to Find Tomorrow’s Opportunity Space
Developing and introducing successful innovation is still a challenge for most
companies. Often it’s because companies don’t know what will really resonate with
consumers in the future. A better model is needed - one that predicts what consumers
will want tomorrow, and then identifies the relevant future opportunities. Experience how
our cutting-edge approach goes beyond traditional techniques to drive more effective
insights through real world examples. Learn how disruptive innovation can be
predictable, understand where a category is in its development to predict the next level of
consumer needs and uncover how innovation patterns within and across categories are
key to identifying future opportunities.
Barry Calpino – Senior Director of New Products, North America, Wrigley
Phil Roos – Managing Director, Arbor Strategy Group, GfK Strategic Innovation
An Industry Leader will talk about the contribution that consumer insights make to the
innovation process; share stories of true innovation breakthroughs emanating from
consumer and shopper insights and discuss organizational commitment to insights as a
competitive advantage.
Wojtek Szumowski – Group Director, Culture and Business Insight, Crispin Porter
+ Bogusky
Culture is a strong, interpretative perspective that both directs ideas and limits them.
Being able to step outside your own culture provides the ability to look at what’s going
on within it in a completely different way. At Crispin Porter + Bogusky, powerful
creative ideas start from turning what culture wants you believe on its head. Learn from
the Director of the Culture and Business Insight at AdAge’s “Agency of the Year” about
what happens behind closed doors to insure powerful idea generation.
Digital Marketing
Innovating Innovation
Multi-Platform Accountability
Research Breakthroughs
Shopper Insights
Bob Walker, Surveys & Forecasts, LLC and Raymond Pettit, The ARF will present the
initial results of the Foundations of Quality research project. This landmark study
provides fact based insights, key metrics, and guidelines to improve online research
quality. Following the presentation, a panel of Council participants will discuss the
implications of the study and the industry solution scenarios that the ORQC will pursue
in 2009.
Panel Discussion
MODERATOR: Mark Berry – EVP, Consumer & Business Insights, Synovate
PANELISTS:
Anne Hedde – CEO, Lightspeed Research
Efrain Ribeiro – COO, Ipsos Interactive Services, Ipsos
Dr. Tom Evans – Vice President, Audio Research & Special Projects, ESPN
Steve Oi – Sr. CIM - CIS Center of Excellence, Kraft
PANELISTS:
David Burgos – VP, Multicultural Practice, Millward Brown
Anita Lai – Director of Research, UniWorld Group, Inc.
Issac Mizrahi – Multicultural Expert
Don Williams – President, HarVal
Advertising in Recessionary Times: What you need to know, and what you can do.
I. What Do We Know about Advertising in a Recession? Gerard J. Tellis, Ph.D. –
Professor of Marketing, Director of the Center for Global Innovation, and Neely Chair of
American Enterprise – Marshall School of Business, USC
There have been countless articles about the effectiveness of advertising in a recession,
including much conflicting advice. Professor Gerard Tellis, reviews the findings from 40
major research studies, integrating and synthesizing them into a set of key learnings.
Drawing on the evidence from 21 recessions in the past century and 37 countries, hear
about the response of advertising to economic expansions and contractions, the effect on
sales, market share and profitability, and why most advice on advertising in a recession is
flawed. This presentation is based on a major research study, co-authored by Kethan
Tellis, which will be published in the Journal of Advertising Research in the Fall.
II. Defining the Power and the Importance of Shopper Insights Research
Michael Twitty – Director, Shopper Insights, Unilever Americas
The year-long, $3.5 million study confirms earlier research, but challenges a number of
widely held beliefs:
• Which age group consumes the most screen time during their waking day?
• Who does the most media multitasking?
• Are younger viewers really shifting away from traditional TV toward online
video?
• Which medium, TV, Computers, Print, or Audio, has the highest percentage of
time spent as the sole medium being used? How does Live TV compare to the
DVR playback, computer video, and mobile video?
• How much commercial time are TV viewers exposed to in a typical day?
• What impact does acquiring HDTV have on overall television usage?
The study was commissioned by the Council for Research Excellence (CRE), a Nielsen
funded, but completely independent industry think tank, consisting of roughly 40 of the
top senior research executives in the industry, and conducted by Ball State University’s
Center for Media Design and Sequent Partners.
MODERATORS:
Craig Gugel - SVP, Media Analytics, The ARF
Mike Hess - EVP, Research, Marketing Science & Consumer Insights, Carat
PANELISTS:
Mike Bloxham – Director, Insight & Research, Center for Media Design Ball State
University
Bill Moult – Founding Partner Sequent Partners
Mike Pardee – SVP, Research, Scripps Networks
Noreen Simmons – Director of Media Strategy & Operations, Unilever
Jim Spaeth – Founding Partner Sequent Partners