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"Problems of Method in Oral History" Author(s): Paul Thompson Source: Oral History, Vol. 1, No. 4, The Interview in Social History: Part 1 (1972), pp. 1-47 Published by: Oral History Society Stable URL: http://www.jstor.org/stable/40178408 . Accessed: 22/07/2013 20:05
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1.
"Problems of Method in Oral History11 , by Paul Thompson, of the University of Essex.

in constructing I want to look at the problem of using interviews social history and to concentrate The on the principles at issue. question with which I am most concerned is the nature of this kind of evidence to start and how we should this discussion that we use as social compare it with the other historians or as sociologists. sorts of evidence Moreover I want

with the assumption that the interview is not the only method that we are using. It is one of many methods, and is compared with the other sources which indeed, when the interview have used in the past, it turns out that its problems are historians at some examples. Let us look briefly evidence, Newspapers are one of the commonest quarries for historical and although all historians that newspapers would probably recognise in fact now are not to be taken at face-value, it does seem that in using them for reconstructing use the same kind of the past, we do not in practice The truth is that it is rarely possible to unravel the possible caution. We may know who the owner in old newspapers. was and what his biases were , but we scarcely ever know who wrote a sources of distortion It particular piece and whether he shared the bias of the owner. would be quite easy to write a very scathing attack on the inaccuracy and of newspapers as historical sources, showing their discrepancies inaccuracies . * not dissimilar.

an interesting recent use of newspapers and other written sources *NOTE: mmm-mmmmm in combination with interviews is by Lawrence Goodwin in "Populist Dreams and Negro Rights in East Texas as a Case Study", American Historical Review, In the country studied a whites-only Volume 76, number 5, December 1971. from power in the 1890fs, Democratic party ousted the inter-racial populists but it was impossible to discover from the local Democratic press either how this happened or indeed how the populists had maintained support in Goodwin the first place and who most of their political leaders had been. in the community, was able to discover three separate oral traditions showed that the white, black and populist which, with press reports, Democratic countercoup had been based on a systematic campaign of murder and intimidation. Not only had the newspaper deliberately ignored most of the real "political news", but some of the events which it did who was reported dead, for example, One politician report had not happened. Goodwin's in fact escaped his murderers and lived another thirty years. refusal to rely on newspaper evidence is however rare, and has an interesting In an earlier basis. career he was a journalist himself.

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2. A second raaior source is correspondence, feel they are near the heart of things. to recognise that, and here many people It is important, however, has the advantage of

although correspondence the same kind of material as being contemporary, it is intrinsically an interview. It is liable to the same kinds of bias* In fact, it is possible that it is liable to an exaggerated bias, because in an a good interviewer tries to become as neutral as possible, but very little is written to a neutral recipient. correspondence I do not think we always consider seriously Again, in using letters interview is shaping what he is saying to meet the whether it is a political particular enemy or a political recipient, or a lover or perhaps a tax inspector. Clearly in each case friend, a very different even although some of the same letter will be written, enough how much the writer facts might be mentioned. kind of material This of course is autobiography. which we are using. to the life-history interviews

Then a third is much closer

It has the disadvantage by contrast, however, that it cannot be with the eye selected and that its content is definitely confidential of a reading public in mind. It only covers what the writer thinks is going to be interesting it excludes everything to him. discreditable interview can ensure going to make a story, and which the writer thinks is possibly a little It seems to me quite clear that a life-history has enormous advantages over this particular form, because you and dramatic and is

some kind of confidentiality and you can guide the respondent towards a wider coverage and towards what you are particularly interested in,

But whether or not you use a very strict form of questioning. feel much happier it does seen to me that many historians nevertheless, with a printed autobiography, rather than just because it is printed, We have been able to compare in a few cases something which is on tape. the kind of material that you get from an autobiography, with what you get from a tape, because some of the people that we have interviewed have written down autobiographies, although they have not usually published them. This comparison is interesting. In life-stories, particularly in the written form, you often find generalisations which, when you follow-u

For example, turn out to be misleading. questions, you may be given a comment like ffWewere all good neighbours then", but if what help was received, in an interview about precisely you ask questions you may find that it was rather slight and the whole picture of neighbouring There is another point which complicates comparison changes a great deal. with more detailed

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3. When you switch autobiography and a tape recording. there may be a third kind of contact because off the tape recorder, you may be told things that the respondent does not want either written but which they are or on a tape, which are especially confidential, between a written prepared to tell you foff the cuff1 at the end, kinds of material. all these different to collect now to historians1 sources, I would like I think we should aim

Returning

to emphasise

that

interviews. Royal Commissions, which we use a great deal, are principally and again subject to the same kind of They are contemporary interviews If you turn bias. But we do not usually look at them in that way. to statistics again it seems to me important to point out that statistics are not so different human exchanges. facts. from the kind of material Things like statistics that you get in these rarely record pure physical are based on social definitions, is a room This

For example, housing statistics on what is overcrowding or what is a room, whether a scullery or whether a room divided by sack cloth is two rooms or one. sort of distinction is based on social of statistics this In the presentation what we are getting

not a physical fact. perception, is concealed but nevertheless

is aggregated social definitions very much like This is equally true of those that we get in detail in an interview. If you want to find out what records of food consumption. official sort of fish people were eating in the early 20th century from you cannot do it because shops were not able to contemporary statistics, For example, sell fish to the working classes under their proper names. like cat fish and weaver and tusk and gurnett a whole series of fish, haddock and so they and so on, had to masquerade as haddock or filleted So you could be completely deceived as haddock. go into the statistics Whether or not one could get useful by these contemporary statistics. is another question, information on food consumption from interviewing about margarine* stories we do get occasionally interesting is using margerine, and they try it out on a man who says he would "never taste the rotten stuff"; they say, "Would you like a piece of and he eats it, and says, "What a nice piece of bread bread and butter", although A family Or the same that was", when he has been eating margarine The man who says hefd be kind of story with home and foreign meat. and butter sick if he "ever ate any of this foreign meat" and hefs given absolutely like this help one to Incidents some and then he is told afterwards. were distorted. see how changes in taste happened, as well as why the statistics

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And even birth After reading

and death certificates J.D.

are liable

to such distortions.

devastating the recording conventions

which is a Douglas1 The Social Meaning of Suicide, how even criticism one realises of Durkheimfs masterpiece, of these and social absolutely basic facts reflect social

I want to emphasise that there is not meanings. a sharp dichotomy between two kinds of evidence, one personal, subject to value judgements and bias, the other hard and pure. There is at most a continuum; fact. and no evidence should be treated as uncontaminated

In comparing interviews with other sources it is equally important to recognise and the only extra that all information is retrospective is that the time span is interviews problem that we have in historical I have drawn a little to try to illustrate longer. diagram actually, how I see the problem. It seems to me that evidence of physical behaviour, that is the objective from any of our methods fact, is not what is collected Perception Area Figure A. ^^^-- ^"""social r

^^^^^^
physical behaviour social beHaviour ^N******te_ perception area / time | |

Xther

norms "^^social ^^^-^now) What we are really information about is social behaviour, and collecting when you ask people about this, you get a statement somewhere between the social behaviour and the norms of the time. interviews With retrospective we have the additional problem of deciding whether they are being influenced their by recent perceptions. that we have to face. contexts. changes in values and norms and so re- interpret ing This seems to me to be one of the major problems The essential is how to work out what difficulty kinds of information in in different

kind of bias different is that

you should expect

they raise which is not usually recognised in other material, and this is itself one very good reason why we should in fact be exploring the interview

Now one of the great advantages of using interviews this basic problem of method and bias in information, method

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5. In order to answer this question, or at least to produce some sort of steps towards an understanding, I want to glance first at the literature of social psychology of memory, particularly Bartlett and Hunter*, and also gerontology, It seems, first to see what this can tell us.

of all, to be generally accepted that the memory In other words, in order to learn process depends on perception. You learn it in categories, seeing material you have to comprehend it. how the information fits together, and this enables you to reconstruct it on a future occasion, or to reconstruct some approximation of what you comprehended. As Bartlett argues, this in fact is the basic device by which the humanmind has overcome the tyranny of being subject to chronological sensory perception because, if you could not organise your perceptions you would only be aware of what had happened to you most Now immediately after an event it seems that we are able to recently. For a very short time we remember a great deal more than later on. have something approximating to a photographic memory, but this only lasts I think it is very important to grasp that this a matter of minutes. particular phase is very very brief, and that then the selection process organises the memoryand establishes some kind of durable traces by a chemical process. Unfortunately although the bio-chemistry of the brain has been making rapid advances recently, it has not reached the stage would like to of answering the kind of questions a social scientist However a change takes place in the microask about the memoryprocess. structure of the brain which is certainly capable of resisting gross Then, when the material supressions of mental activity like aenesthetics. is recovered, you have a kind of reverse process, in that there is a recognition of a further situation and then the brain picks out the material and to a certain extent reconstructs it. Now, the discarding process does go on and this of course is one of our problems. But the initial discarding is by far the most drastic and There are very few systematic inquiries into this question violent. This is an but the results of one experiment are shown in Figure B. * NOTE: F.C. Bartlett,

Remembering, 1932;

Ian Hunter, Memory, 1957.

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6, Figure B Dallenbach's picture experiment 1913: 15 students asked to scrutinise, and answer 60 questions on picture details: Days since saw picture Numberquestions answered (av) Numberwrong answers (av) (see Ian Hunter Memory p. 175) old experiment by Dallenbach with pictures in 1913, which shows that the number of errors remains surprisingly stable after the first five I should emphasise, however, that this kind of experiment is one days. It just which is open to basic criticism as an index of reliability. shows the kind of curve, as it were, by which people forget things. There is also some Norwegian and American research on patterns of child rearing, in which mothers have been re- interviewed over periods of up to six years*. In each of these studies it was found memorywas least reliable when respondents were asked about attitudes to past events, and best about practical matters such as feeding methods (95% accurate after 3 years). Even after a few months, interviewing a mother about childbirth and early infancy will produce a different picture from But when the time span is increased to interviewing her at the time. Thus it seems six years, the inaccuracies show no significant increase. very possible that for many purposes interviewing over a forty year gap would not present worse unreliabilities than retrospection over less than a year. Unfortunately, it is still not clear whether these memory Of traces need to be kept alive by being every now and then prodded. course, if they are prodded you can say that they have been distorted This is a very important problem, which everytime they are prodded. one hopes may be eventually solved by the bio-chemists. The memoryprocess thus depends, firstly, upon individual comprehension, It has been comprehension in turn rests upon individual interest. clearly shown that you have to be interested in what you are remembering 0 59 8 5 57 10 15 57 12 ^5 57 13

* NOTE 2 David F. Musto and Saul Benison, "Studies on the Accuracy of Oral Interviews", Fourth National Colloquium on Oral History, Oral History Association, 1969.

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7. once you have comprehended it. Secondly, it has been established For instance, and need. that memory is influenced by social interest it has been shown that illiterate Swazis, who might be thought to have good memories because they can write nothing down, are particularly no more capable of remembering messages for Europeans than Europeans are, but when they are asked about the exact list of prices and of cows sold a year before, they can recite this while the descriptions European who bought the cattle and noted the prices in his accounts an 80 year old Welshman in 1960 was asked for the cannot. Similarly, names of the occupiers in 1900 of 108 holdings in his parish, and when 106 proved his answers were checked against the parish electoral list, in. It is a matter of what the informant is really interested correct*. This question a great number Some of these are quite of the early experiments to do with memory. For example, Hunter cites the experiment of the meeting entertaining. A of the Cambridge Psychological taped. Society which was secretly of interest is one which I think vitiates

were written to, to ask whether they later all the participants fortnight On average they remembered would record what they remembered happening. points and of those points that they recalled, only 8% of the specific incorrect! things which had They incorporated nearly half were actually been said at other meetings of the Society and on other occasions elsewhere. said that this was evidence of how unreliable The experimenters people fs memories were and so it was in this clearly that this relied activities purposes and self other exhibition. is an active Bartlett I think, in a puts this, flIn a to quote what he says. is extraordinarily recall literary particular on written case. But it also showed quite group, which for its was really material, debate: normal scholarly

than intellectual

meeting together for for social interaction principally

Recalling rather

process.

exaggerated world of constantly unimportant. game. talking different

way, but it is useful changing environment

It is with remembering as it is with the stroke in a still He is Every time you make it it has its own characteristics11.* about stories here, and how a story may differ with particularly audiences and in different places and how recall can be

*N0TE : David Jenkins, The Agricultural Community in South West Wales at the turn of the 20th Century, 1971, p. H - 5. * p. 204.

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8. by an incident like meeting an old acquaintance which feeds a scene in ideas that you thought you'd forgotten, or by revisiting where something happened in the past. You also have to be willing to stimulated remember. willingness a conscious For interviewing is essential. avoidance that is extremely important to realise Linked to this is the problem of avoidance: of distasteful facts and also, rather less it

commonly, unconscious repression. Repression is, of course, a particular interest of psychologists and concerns memories which are stored in the mind and can be revived by drugs or therapy, although the person is unaware that he has such memories. is that it One of the problems with material from social psychology, is built up from laboratory experiments which are quite successful in but because they take place in a situation establishing memory processes, in what they are are not usually interested of memory is exaggerated. it seems to me that the unreliability recalling, The laboratory situation in fact presents exceptional obstacles to recall. For example, one of the classic with "The War experiments was Bartlettfs of the Ghosts11 story. of Cambridge students This was a Red Indian to relay, story one after each other in sequence, and in the end the tale came out indeed - it had one or two scraps of the original left very differently but that was about all. I do not think that you should expect very much if you try telling a story in a totally culture to people who different had no particular social interest, apart from the experiment, it on, one might maintain that these students had an interest how false the reproduction sort was, as they were psychology of laboratory experiment in passing in seeing tale, which he asked a group so that a series of ten students told the in which the memorisers

students.

You can compare this material on children*.

with the Opies1

Because of the very rapid turn-over of school children you get a far larger number of series of tellers, than with adult oral traditions, so that a school jingle in 130 years will pass down 20 of children, to about which is equivalent generations perhaps 300 tellers, 500 years among adults. It is quite extraordinary how much oral material

*NOTE: I. and P. Opie, The Law and Language of School Children,

1959.

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9. nevertheless survives with school For example, in Norman Games of 1916 , 137 child chants were reported, children.

Douglas1 London Street and 108 of them were still

being chanted when the Opies did their work HO years later. There are cases of extraordinary like the survivals 1truce terms1 used words like f barley1 and f fains1 which by children, go back to the middle ages. They were then part of adult vocabulary The Opies have many For instance, there is a in 1725 as part of a

but are now only preserved among children. nice examples of both survival and change. rhyme about a grenadier ballad : "Now he Calling Where's Get him which is first

recorded

acts the Grenadier t for a pot of beer Hefs forgot his money? gone, a drunken sot" schoolchildren used a version like this for

In 1907 in Edinburgh, counting out:

"Eenty, teenty tuppeny bun, doon the lum; Pitching tatties John Blair Whofs there? A bottle of beer. What does he want? I forgot Where's your money? Go downstairs, you drunken sot" Then there is another in London, where a f pocket1 and forgot which is recorded in 1916 in the London Street identical form in 1954. In York it goes: it1 rhyme Games and

is introduced, again in almost

"I had a little beer shop, A man walked in. I asked him what he wanted. A bottle of Gin In my pocket. Where's your money? Please walk out" I forgot it. Wherefs your pocket? There are other musical in a remarkable way. can persist jingles rhymes like Tiddly Winks the Barber, which was composed in 1878 and is form. still being used by children in the original So these In our interviews accuracy. drinking we also sometimes find remarkable snatches of

One London woman described

and she emphasised Monday, she had a few coppers,

how her mother used to go out "Well it might be on a the Monday drinking. so her and a lot cf women used to go out

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10. "Mothers1 Day" they used to call Monday. And they danced down in the ground in the buildings, you know. My They did enjoy theirselves. mother used to play a mouth organ. We always knew Monday. My mother We always had something sweet for me when I came home from school. And so on and so on. always knew when Monday came what to expect". Then by a coincidence a little while later , I came across in Charles Booth's Life and Labour of the People in London a note from a clergyman on working class women in the East End asserting that "nearly all get we like to have a little drunk on Monday. They say fWe have our fling; So that the two kinds of evidence together show fuddle on Mondaytff. that assertion but surprising the woman was right in her specific her mother's drinking took place on Monday in a kind of mothers1 "Monday Club". that

A particularly example of confirmed accuracy comes from striking This was with an Essex farm worker one of the first of our interviews. born in 1882, who started Early on in the interview when I started work in 1894 on a farm, leading "Men got 13 shillings he said: horses. a week and

work I went seven days a week for three shillings". "Can you remember at that time whether you thought that was bad money or good money?" "I knew it was bad money. "Did you feel money at that there time?" Yes, they were put on". you could do about this to get more

was anything

I can tell you right start, that was just that. "No, we didn't, the old farmer what I worked for, he said a man carry a sack of wheat home every Saturday night was thirteen shillings". Later I was reading Rider Haggard fs Rural England, which is about his of Ardleigh, journey in 1901, and he happened to go to the same village and he found a man, Mr. T. Smith, farming 240 acres, who had been there for the last where else 51 years. in the book. Mr. Smith used an argument which appears no"How can farmers get on", he asked, "when each that is, 14/6d. per week?"

man took the value Seventy

of a sack of wheat;

to record the it was still possible years after Haggard's visit when wages were 18 pence version, Ardleigh farmer's grumble - in an earlier that some the inaccuracies, So one should remember, in considering less. experiments have found the uncanny patches of detailed accuracy which one show.

can also

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11. In any case, untrue, history. a classic even if the story that you record can be shown to be that does not mean to say that it cannot be of value to social who was For example, I recorded a fisherman in Brightlingsea,

and retold the same stories with different yarn teller, He was impossible for a normal interview, because he would endings. and he was slightly You cannot deaf. always get onto his stories But the picture he conjures interview this kind of man systematically. It is almost 18th century up of this small Essex town is extraordinary. in quality. There was an apprentice mob of boys from the ships that a kind of cage where the policeman put burned boats on Guy Fawkes night; to keep order in drunks, and people threw things at them; constables the lads went to make a row and get their girls. At the end of the service they would rush out of church and try to Later on this fisherman was on the townfs capture the nearest style. as a activities Tory Committee, and when asked what his political the church where all Conservative there re-examine were, was a great mainly throwing tomatoes! in this picture deal of exaggeration he said, Quite clearly but it made me

small provincial my previous impression of this rather staid, urban quality had survived here, that perhaps an earlier town and realise In this case the almost as if it had remained an "unreformed borough". a search for other evidence. interview stimulates with a Shet lander. I was

A second example is from an interview asking him about class consciousness

He told they had with the lairds. apparently quite a widespread Scottish laird. there "That was Gifford of Busta. owners - the laird. And before

about what relationships and specifically me, as a true story, what in fact is folk tale, about the burial of a

He was one of the county property that he died, hefd left instructions

were to be nobody to attend his funeral except his own kind, the Well all these people had to come a long distance to funerals lairds. And I have and there was no conveyance except they came on horseback. been at a funeral whisky, lairds a glass that came to Gifford fs funeral in my time where they give you refreshments; of whisky, or you could take a glass of wine. got refreshments: liquid gave you Now these

refreshments;

the funeral, two dropped And one dropped out; stopping and having more refreshments. till there were only two; and they lay down alongside the out; latterly

Then they had to carry the remains, maybe some other. Well they were always four or five mile to the cemetery.

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12. So they were out for the count. And an old crofter come remains in the coffin lying there, and byf and he saw Mr. Giffordfs these two men. He went across to his house and got a big rope; he coffin. took the coffin up on end and put the rope round him; and he took him to the grave and buried him himself. And his kind werenft to be allowed at the funeral. And he buried the laird." Now my informant name of believed story was true. who was buried in that way. that He told me the of this

the laird

But the value

if you hear the way it is told, story for social history, particularly is what it conveys about the narrator's how he was consciousness, and religious and on his own political drawing both on a folk tradition As he tells ideas. it, the story has some of the fGood Samaritan1 in it and it also has a flavour of Marxist class consciousness. And the surprising thing is that this man, although an Elder of the kirk, was also a member of the Social Democratic Federation, so that you can see the two currents of his ideas converging on this particulary story. We should never dismiss literally accurate. information because we know that it is not This is a The problem is how to interpret it. which social material, important question with folklore particularly historians have too generally ignored because they find it perplexing. This is, however, from the typical We have outlined the process a diversion But how far is this I shall describe problems of historical of perception, selection for memory process different some of the evidence on

interviewing. and recall in memory. different age groups? this critical

briefly

One of the first points to note is that, question. proceeding through the whole age span, from birth up to the age of H, children have very little You then get memory of what happens at all. a stage from 4 to 11 which seems to be transitional. A lot of children, over half, have a kind of photographic memory, and a great capacity for rote learning of the type which is very unusual later in life, although it is kept by a small proportion of adults. Some psychologists suggest that there is some link between the disappearance of photographic memory and the onset of what is called logical but of course what is thinking, logical difficult rather a difficult thinking is itself question and it is very to show the time link between the two changes. Then after

the age of about 11, and especially after the age of 30, you get a decline in the immediate memory, that is to say much less progressive

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13. for example, to retain a whole set of complex numerals in the as if one is pushing head, but an increase in the total memory store, It is very important to recognise out the other. that this process all adults, and not just the elderly. affects There have been studies ability, of vocabulary and they show that there is very little decline at all for the most intelligent groups, but that for the average groups tested memory decline sets in by the age of 30 and continues or very slowly t but is never drastic until either terminal illness of the retention is reached. In other words, the problem is not intrinsically senility old people who are in normal health much worse if you are interviewing than it is with younger adults. With this including people in early process of decline in all adults, middle age, the loss of memory appears to affect the recent memory first. "If there is, in the elderly person, an impairment of Hunter writes: as opposed of earlier this favours recall the central nervous functioning, With progressive impairment of a general activities disorganisation. undergo progressive kind, recalling neurological "* This is very important of recent events is impaired first. That is, recall tests statistical There have indeed been some memory tests, for us. to more recent events. of a slightly associations a very tiny The final dubious nearly kind, but which showed that half of these if you analyse word go back to boyhood or youth and only ones. +

proportion

are recent

follows retirement stage in memory development frequently like widowhood. from work, or some other kind of traumatic experience as At this stage you can find what is widely recognised by psychologists a sudden emergence of memories and a review1: the phenomenon of 'life desire candour which goes with a to bring these memories out, a special So that you get a kind of compensation that active life is over. feeling at this stage for some of the problems created by the longer time span to remember because willingness of the memory process, and the selectivity increases. is a rather There are also reasons lesser problem. for believing that bias at this stage

* NOTE: p. 227 + NOTE: A.T. Welford Ageing and Human Skill,

1958,

p. 233

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So to sum up at this point : the problems of memory are inseparable from those of perception, and interviewing the old does not introduce issues separate from the normal problems of the major methodological And that is what I now want to turn to. interview. An interview its should be seen as a social Violation which generates relationship of these expectations may indeed

own expectations.

is expected to be The interviewer destroy the interview. in the respondent , and to allow him to express himself and not to interrupt him all the time, and at the same time to provide some completely interested There is if needed to fall back on. kind of programme for discussion are These expectations also a fiction of equality between the two. I do not books on interviewing, described in many of the sociological But even if we are aware of such want to go into them further here. to produce a model and can master them sufficiently basic conventions, it is important to understand that we are still generating interview, affect the material produced. a social relationship which will inevitably In carrying out a survey, the key problem is how to introduce some kind of the interview of standardisation without breaking up the expectations There is quite a lot situation the self expression. by over-inhibiting and there are various on comparability between interviewers is to begin with One of the solutions ways of handling this problem. a freer form of interviewing in order to test the variety of responses of literature obtainable, and to follow this technique which we have tried two methods in each interview, at the beginning, insofar as these however, situation At this than it An alternative survey. to use in our own survey is to combine the with a standardised giving a very free run as far as possible the standard questions It is much easier, damaging the interview the questions.

and then gradually introducing have not already been answered. a standard

to achieve

coverage without is to maintain a standard way of asking

to play an example, because I have here of recordings with a person who by coincidence in fact has been interviewed by three people who are all here in this room. The respondent is (I do not know whether they want to be identified.) point I should like some brief extracts She herself was a post office blacksmith. as she says "till they chucked me out", and I think this example shows how, even work. questions which are to do with emotions, to variation depending on the and

a Londoner born in 1880 and her father was in service, then she went into factory on some of the more difficult

one might assume would be most liable

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15. remarkably similar answers can be given technique of the interviewer, she is talking about In these extracts to different questioners. with her parents to three different her relations interviewers. (First Interview) to? Could you share your

Was your mother an easy person to talk worries with her? Well not very much. This was while Yes. I didn't

get on with her very well was it?

at all.

you were a child

I never did get on with her. sort of woman?

Was she an affectionate

Oh, she had no love for us two girls, only for her four boys. She loved her boys and they couldn't do wrong. She had no time I was happy-go-lucky and couldnft care less, but you know all her love went on her four boys. Now how about your father? Well she had a vile you that much. as a child, could you share your worries with temper and she - I can't exactly tell

Oh no - but, your father?

I loved him, yes. And when he died I did break my heart. I was about nineteen when he died. He was a He was a dear. He was country well, Newport Pagnell that is the country? a countryman. Was he an affectionate "Good night Emily,

Come in and kiss and say, He was a dear, yes. God bless", and tuck us in, my sister and I.

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16. (Second Interview) Can you remember any other What did you like doing?

thing

you particularly

enjoyed?

Well my dad bought us a nanny goat, and we used to love to go up to Queen's Crescent and get about twelve pound of potatoes, and he made a wheelbarrow, you know, because he was pretty handylike, made a wheelbarrow and then the kids used to drive up and down the - used to take it up Queen fs Crescent, and come back with twelve pound of potatoes, and last us a week. And the nannygoat pulled Yes, yes. That was a good idea then, Oh, dad liked that was real fun. the barrow along did it?

us kids, you know like, he was really - he had been a sailor but he fell overboard and broke his leg and he was a bit of a cripple. Then he got a big lot of money but he must have spent that before he ever got married. lot in case he was going to die. I see, Yes. yes, he thought he could *nt take it a dear. He spent the

with him.

But he was really

(Third Interview) What did you do when you were given Spent it. What on? I remember buying a packet of fags and I didnft see my mother coming along and I puffed in her face, and I ran home. So my dad - you know, he was a dear - and I jumped in the bed as quick as I could. So mummight have got the cane to Ice cream. Packet of fags. he said, go up, but my dad said, "You might as well beat carpets", "as beat the bed when shefs in it". You know, because - that was before I was married of course. the two and six by your mother?

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17. Did they ever strike

you much, your parents?

I think he was a Welshman but he No, no. My dad was a dear. was really a dear. When I lost him I lost my best friend. My mother had a vile temper and her four boys were her idols. Us girls didn't get a look it. Your dad came from Wales did he? I think Monmouthshire, yes. That is in Wales isnft it?

It is curious

that

the most obvious

is on a point recordings says that her father was a Welshman and in another thinks

between these three discrepancy In one case she which is normally reliable. one she says she she has confused the

he came from Newport Pagnell. Apparently and she does make it clear Newport, Monmouthshire, with Newport Pagnell, On each time that she is slightly vague about where he came from. the emotional same phrases, interpretation side and some of the recordings tally perfectly She has an like fMy dad was a dear1 come out each time. is. whoever the interviewer which she volunteers, the three in

her very badly, but these Perhaps you could destroy it by interviewing were all perfectly although rather different relationships, acceptable also occurs in two The story about puffing the cigarette emphasis. in each case, so that this is of the recordings, quite spontaneously again something that she wanted to tell. example simply because a lot of It

I have begun with this reassuring the information on the interviewer

is mainly for contemporary were For example, in one survey the interviewers historical work. asking women whether their husbands helped in purchasing house furnishings different and the results were extraordinarily depending on whether the found One set of interviewers own husbands helped or not. interviewers1 60% of husbands helped, the other set (whose own husbands did not help) were recorded in found only 45%.* In this experiment interviews that distortion there was possibly form and therefore by the questionnaire of what was said. interviewer One of the great advantages of tape recording

is very depressing. variability material but it obviously could apply to

*NOTE: Herbert H. Hyman, Interviewing

in Social

Research,

1954,

p. 115.

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18.

one of the major sources of bias in social science I do work, because you can always find out exactly what was said. not propose to elaborate this point , but it does seem almost certain a great deal of the reliability social sciences is of predictive due less to its scientific procedures than to the informal workings of show what they the interviewers, who try to make sure that their results that as a group expect is going to happen. are as a When the interviewers whole mistaken about what is going to happen, they produce completely inaccurate The most famous occasion was the 1948 Truman forecasts. victory. much that different election results were producing different bias, and that the wrong balance of interviews depending on their political had been chosen, but that they all expected the vfrong man to win. They were very dissatisfied by their own work when they found that they were and they tried wherever possible to getting disconcerting predictions which they thought was more credible. This clearly is the normal pattern in social science interviewing, because of its reliance on questionnaires. By recording we at least slant the results in the direction eliminate that form of distortion. What we cannot eliminate is the because you have got has on the respondent, impact that the interviewer to have some kind of relationship to make an interview work, and as soon as you have a relationship it creates expectations. of the interviewer There appears to be a widely held social stereotype woman so that the interviewee normally thinks he has as a middle-class unless the As a result, some idea of what her opinions are likely to be. to employ socialist presents unexpected opinions, actually women does not have much effect on the women as opposed to conservative results because the respondents will assume them to have typical middleinterviewer class change you get some very interesting of using black For example, Figure C shows the results consequences. The in an American survey instead of white interviewers. interviewers Employing men answers to some of the questions are start lingly different. For rather than women may also sometimes produce important differences. views. But if with a more drastic our own survey we have used men to a certain and it will be interesting between the two, and still to see if there extent, but mostly women, is any systematic difference more in a few cases, where we have been able of the from the stereotype who is very different to find an interviewer For example, in Liverpool one of our interviewers middle-class interviewer. Investigation interviewers afterwards showed that it was not so

is that we eliminate

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19. Figure C NORCsurvey 19H2: 1,000 interviewers black, half Question Is enough being done in your neighbourhood to protect the people in case of air raid? Who would a negro go to, to get his rights? interviews white with black respondents, Percentage Response black white half when interviewer

Yes To Police To Law Courts

21 2 3 35 H3

40 15 12 51 22

What negro newspaper do you usually read? Who do you think should lead negro troops? (see H.M. Hyman Interviewing in Social

None Negro Officers Research,

p. 159-161)

was a man who had himself We also in Liverpool. trained and sensitive. He understands innuendos

been a labourer had a middle-class The man interviews

before

World War, woman interviewer, very well the First people in a different style. He cuts

person would not. but he also feeds back down on a good deal of some of the exaggeration Here is a snatch of one of from his own memories. a lot of expectations It is with a woman born in 1893 whose father was a his interviews. which a middle class When he died, her a publican. mother lived partly through taking in washing and partly through poor relief. The respondent worked part-time while at school and then went into service stevedore for most of his life, and later and did charring* After that she worked in restaurants for two years. This story comes out of part of the was one of a family of eight. She interview schedule when she is asked about her life after school. married at 19, so this was when she is 17 or 18, and the story concerns the degree of control exerted by her mother over her courting activities. to know where you were? She

Did your mother expect Yes. (she laughs)

Did you have to be home by a certain

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20. Oo-oh, I'll

say -

Did you have to be home by a certain Yes What time would that Ten minutes nice little be?

late, and she was behind the door and give you a whack as you stepped in (both laugh) ages?

What time - did she have any time for various

Well, I remember the first dance I went to, she said I had to be home at ten o1 clock. It was a military affair - oh what did they call them? The Red Jack Militias - yes, yes, yes

The Militias

And I had to wait until I went out Yes, at St. George's Hall. And I hate before I could put a bit of powder on (both laugh). to be home at ten o'clock. Anyway, I think a lot of us hired a cab Oh did you? Yes, and we came home in this The chappies payed Ah yes, the lads did cab. We didn't pay of course.

And, oooh, when she saw me getting out of a cab (both laugh) I thought I'd never last to the next morning - "Ooh, no more outs for Get up those stairs" I'll dance you. (both laugh) you, no more dances. I think that there is a kind of innuendo going on about the significance

of the cab. This example raises interviewing to establish better. one should become when the question of how friendly It is often assumed that because you have got somebody. the some kind of rapport, the more rapport you establish

But if you go beyond the kind of rapport needed to establish the danger is that you increase the tendency to social confidence, It is not true that you always get more conformity in the replies. from people when you become more intimate with them. uninhibited replies

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21. If anything the truth may be the reverse. Actually were able to stop people in the street for instance, Mass Observation, and ask them

questions about sex which I do not think would have been possible to ask in a more intimate home interview. Certainly such questions would in many cases end the interview. The presence of others at an interview also has a marked effect. may be reduced, but the tendency to conform Boasting and exaggeration American Howard Becker, when interviewing will be greatly increased. medical students in groups, found that cynicism was the norm, but in private It is equally feelings.* expressed idealistic when talking to old people in a group, that they will noticeable, interviews emphasise a common view of the past, yet if one subsequently a different them individually picture may emerge. most students Another social takes place. is produced by the place in which the interview An interview at home will increase the pressure of in a pub is more an interview home-centred ideals; effect in the workplace and fun; and interview dare-devilry Linked and attitudes. of work conventions the influence

'respectable1 likely to emphasise will introduce to these

A recording changes in emphasis will be changes in language. cross in a pub, for example, will often be festooned with swearwords; and the vocabulary will be transformed. the home threshold, Ideally, so more

we should be trying to record the same people in different places that we can compare them, although, of course, this would require time and resources. These are the main sources But how serious of distortion in the interview situation.

Are they so serious that they make this are they? we donft yet know. almost useless? kind of collecting Unfortunately and the difficulty For the moment the essential step is to recognise and for distortions for checking and correcting introduce strategies comparative evidence of different of inaccuracy, largely, published estimates exist are so horrifying. They are mostly obtaining studies. kinds. There are very few I fear because those that sociolpgical

from contemporary

There are many scholars who provide long methodological which could include information on the accuracy of retrospective appendices, information since they have re-interviewed people, but they rarely include tables this of this information. kind is Butler A recent book which might have had very good and Stokes Political Change in Britain. Methods, Berkeley 1970, pp. 199-203.

* NOTE: Norman Denzin (ed) Sociological

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22. but you cannot work out how panel were re-interviewed, what their first much they changed their statements on, for instance, One example of survey inaccuracy which is available, the vote was. of a recanvass in G.L. Palmer Study of 19^3, shows the results After only ten days 10% of respondents reported their Philadelphia. age differently by one year.* Again, the Opinion Research Centre in 19H9 made a comparison in Denver between interview survey material and local official incompatible again 10% of the answers were on age, 10 - 15% on the possession of objects like library of and the make of the car, and 5% even on the possession records. It was found that of course, statistics, the question of the and may have equally serious But it kind of material. also raises Most of their

cards, cars, a telephone. + reliability

This study, of the official

for historians implications using that There has also been an suggests the degree of error involved. for are less disturbing experiment in New York of which the results

The survey was about race attitudes and of the 50 respondents our purposes. and their interviews were secretly tape recorded. eight were 'planted1, Fifteen interviewers were employed, none of them full-time professionals. When the recorded were analysed it was found that, out of the fifty questions supposed to be asked, on average each interviewer committed fourteen asking errors - that is changing or omitting the thirteen questions; eight errors when recording the probing errors; answers on the sheets; and then four simple f cheats1 (that is putting down an answer when none was given). One planted respondent acted as a f hostile bigot1, a type who could be expected to occur in most random When faced by the bigot half the interviewers invented half of samples. interviews what they put down on the questionnaire. So this is the kind of raw material which probably makes up the typical random sample questionnaire survey. At least perhaps refuse alternative is something we have our tapes as a record. to go on tape but, one might think invented The hostile this bigot would was no loss if the

by the interviewer.

* NOTE: Denzin,

op cit. , p. 324. , p. 233.

+ NOTE: Hyman, op cit.

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23. I have been able to find only two examples of the accuracy of One is the material in large scale surveys. retrospective sociological Occupational of 570 men in Chicago and tried In fact they were only able census. examined these, agreement, that both sources. study by P.M. Blau Structure (1967). and O.D. Duncan, The American The authors carried out a pre-test to match their names against the

to match 137, but when they they found that less than half were in complete from is in the same occupation and the same industry,

despite this Their study of social away in an appendix at the end of the book. pieces of sophisticated mobility is one of the most methodologically work in this field, statistical yet this is the kind of raw material on which it is based.

Blau and Duncan go on regardless, using their material, evidence about its quality which is tucked distorting

by They attempt to discount the discrepancies arguing that there is a high labour mobility in each year in America and that in a year of exceptional 1945-6, 12% of workers mobility, They also assert (scarce comfort to historians) changed their jobs. that the census is anyway unreliable, so that if you combine these two sources evidence of error On completely wrong. he cites the report of a postthe extent of census unreliability, enumeration survey carried out by the Bureau of the Census to check up It was discovered that 17% of the men had been on their results. classified enumeration in a different major occupational from their classification group in this postHistorians in the census. on trust in census might ponder Blau raw material. and found that that less is not surprising is in complete agreement and one third it than half of the

survey who are prepared to take statistical the implications and Duncan also

information

of a 17% inaccuracy rate looked at the distribution

of inaccuracies

There was a tendency for labourers who appeared they were systematic. in the questionnaire, in the census to appear as craftsmen or technicians But but there was not a comparable error in the opposite direction. on the other hand, to read that when they looked at it is reassuring, than looking at each individual, obtained by interviewing and compared their survey results people with were what they would have expected from a census, the discrepancies It is particularly much less serious. making this comparison striking, the gross distributions rather that as you go further back in time the occupations, A likely explanation divergence does not get worse, but gets better. for this is that distortions due to social pressures decrease with for father's

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24. Figure D P.M. Blau and O.D. Duncan The American Occupational Structure , Appendices D and E: Chicago pre-test matching study: 570 males in target sample; 485 completed; 342 names searched in census; 29 matched to 1920 census " " 46 1930 " " 62 1940 137 Of these, " classified by 3 digit occupation and industry codes:

60 same occupation and 15 same occupation but 16 different occupation 46 different occupation 137 i.e.

industry from both sources different industry but same industry and industry

only 44%complete agreement, 23%partial

agreement.

Comparison of 137 cases: only 8 white collar /manual confusions; but of 20 census labourers, only 8 thus recorded in survey 10 as craftsmen or technicians; while of 43 census craftsmen and technicians, only 4 recorded as labourers in survey. The authors argue that this is partly due to high annual occupational mobility in U.S. (e.g. 1945-6 12%), and also partly to inaccuracy of census (Bureau of Census post- enumeration survey showed 17%of males classified in both census and post-enumeration survey were in different major occupation groups in the two sources. ) Comparison of general distribution White male respondents: . Blau-Duncan ratner f s occupation survey cohort Profess ional/and Managerial Sales and clerical Craftsmen and foremen Operatives Service Labourers Farmers 14.5 7.0 16.8 13.1 3.8 6.3 38.5 100% of results with census: national 1940 survey 12. 10, 15. 22. 3. 19. JK 100%

national 1910 census 11.8 7.5 14.8 9.2 2.1 14.5 40.1 100%

Blau-Duncan survey cohort 20.4 13.0 20.8 19.8 5.4 6.8 LJi 100%

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26. If you ask a respondent about his information from the remote past. father's occupation , an older man has less reason for actually distorting the truth than a younger manhas. In short, on some information subjects we may be able to get more reliable historical material. from interviews than contemporary sociological

As I mentioned, My other example is taken from Butler and Stokes. they have not published the kind of methodological appendix that one which can would like but the study includes some gross distributions At least one can say, information. be compared with other historical looking at these tables, that if you knew nothing whatsoever about the past except what you could get from Butler and Stokes, you would learn that before the First World War the Labour Party was rising very rapidly battle was in that period, and that earlier still that the political You could also principally between the Conservatives and the Liberals. discover that the Conservatives consisted largely of middle class, Church of England people, that their opponents depended particularly on So that the retrospective Nonconformist and the working classes. information obtained from interviews does broadly fit with what we know It is reassuring that on the evidence of sources. from historical the change of social values due to the these gross distributions disappearance of the Liberal party has not so distorted people fs memories that they produce a completely inaccurate report of the past. Figure E D. Butler and D. Stokes Political Change in Britain. of father's political recollections allegiance: cohort Conservative Liberal Labour None pre 1885 43 38 12 7 100% p. 130: partisan self-image pre 1900 46 27 20 7 100% p. 273: pre 1918 45 11 39 5 100%

of pre-1918 cohort by class and religion: Middle Class Working Class 19% 46% 81% V54% Nonconformist

Conservative Other

Middle class Working Class 50% 82% 50% .18% Church of England

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26. It may be that more people report themselves as Labour than could have voted Labour at that time* but we should also remember that there were many people who saw themselves as Labour men at that Even granting the time, who had no opportunity to vote Labour. of a general distortion, existence it is not so serious that one such as the social could not work out quite interesting relationships, basis of support for the Liberals in the late 19th Century, on the fields in basis of interviewing. And there are other historical of this kind one could hope to which through systematic interviewing distribution* obtain information broadly reliable in its quantitative If we accept that memory is not so subject to error to invalidate how far can we use the usefulness of a retrospective interviewing, methods in the choice of respondents to make our material representative? The two last studies which I have quoted are surveys based on elaborate in which every attempt has been made to Such examples present social get an exactly representative group. In a large scale social science historians with a very serious problem. to select the most interesting respondents or survey it is not possible statistical samples, to interview obtained The quality of the material with much flexibility. On the other hand, if we are is inevitably less satisfactory.

one of their principal advantages is going to record life histories, that it can be used to counteract the bias from the way in which written historical material has accumulated. The documents which have survived are a chosen rather than a random selection from the past. middle class from the articulate

are normally group, or Autobiographies and so on. by Labour leaders rather than the Labour rank and file; Because of this, it is important to consider how far we can push in the direction of representative Some of the problems will sampling. remain insoluble, reached when through the unless a stage is eventually whole cohort of people has been studied from youth to old age, we know the exact effects in terms not just of of differential mortality It may be, for example, occupation but also factors like personality. when the group that have been studied in J.W.D. Douglas1 educational that we will work* reach the age of being interviewed for oral history, at last be able to analyse systematically the extent to which surviving old people can be taken to represent the experience of their generation as a whole. In the meantime, differential mortality alone makes it

*NOTE :

Children under Five. 1958; All Our Future - 1968.

The Home and the School,

196H;

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27. to use random sampling to obtain an accurate picture of inappropriate the past, because we already know that the group which has survived is as regards its occupations. Moreover, since the unrepresentative peculiar value of the life history interview is that it links up the experience of a single person in a way that documents and abstract survey material cannot, we jeopardise the essential quality of the method if we do not have willing Nothing can be gained by forcing respondents. this kind of interview on unwilling people, because it will simply to decide on the extent It is more difficult produce false material. to which we should interview inarticulate Certainly we need people. in a In our own research we attempted some interviews to experiment* very depressing that socialised house for men, where the inmates are so dethey normally do not want to communicate at all, and they do not want to communicate with women because many of LCC lodging In the event experience of women since childhood. It turned out that the backgrounds of these material. at all) did not differ from that of could be elucidated

particularly them have no real we got useless men (where it

in any significant the old people we had been generally interviewing way, and so that we were not able to get, as we had hoped, any picture It may be that this is of the casual homeless poor of the 1900fs. lost to us, because so few something which is already practically So this experiment was only from such backgrounds now survive.* in suggesting that even if you spent hours recording homeless old about their childhoods, you would obtain information that you get willing respondents, but in a fragmented and uninteresting form. children useful men from

Another less extreme example points in a similar direction. This in that he inarticulate is an interview with a person who is literally finds it difficult This is not because he is poor or deto speak. but more probably because he is so dominated by his wife that socialised, he is not used to speaking in the British interviewed born in 1897, It may be that if he had been he Legion where apparently he is quite active, He is the son of a Cornish would have been much more articulate! in the home. fisherman, and himself a fisherman. He came from a small

loafers *NOTE: Charles Booth's f Lower class of occasional labourers, whole of the and semi-criminals1 constituted 0*9% population only of London.

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28.

The interviewer here made a marvellous attempt to draw him family. out. She was tremendously patient. You will notice that there is a very long pause at one point , after which eventually some comment She did persist right through the questions and finished a comes. The answers are there and they make sense, but complete interview. one wonders after hearing it, or reading it, whether one would like to have very much of this kind of thing. It is very useful to have for it is not comparison but I would suggest that, if you can establish with more articulate rather different from interviews basically respondents, you do not want to collect a lot of material like this:

Did your mother or father No; Mother did.

mend the family's

clothes?

Your father Oh no

never mended things

like

boots

or shoes?

(FAINT) or secondhand clothes?

Did you have new clothes Oh, new clothes You always Yes

had new clothes?

You never had hand-me-downs from relatives Oh no no no Where were your clothes Penzance (PAUSE) you had new clothes? bought,

or that

sort

of thing?

can you remember?

Do you know how often No (FAINT)

Can you remember any instances when you had new clothes, a birthday or for Christmas or something like that? (PAUSE) No Did your father

perhaps for

help your mother with any of the jobs round the house? I suppose? like cleaning or washing up?

Well he must have,

Can you remember him doing anything No

I mean he might have been doing decorating or perhaps he made the fires up, that sort of thing?

You canft?

or some repairs

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29. He did that every morning. What - he laid the fires Yes, he laid the fire. In which room would this be? In the living room, I suppose. every morning?

Do you remember him ever dressing you or undressing you Fine. or bathing you? PAUSE) (COUGH. LONG or perhaps he would read to you? or tell (PAUSE) Do you remember any of them? No - tell Did he? me about fishing Real stories and all of that. you stories?

about fishing?

He used to go up to Whitby in the boat, you know, up to Yes. Yorkshire you know, Scarborough. So you didn't see very much of him then? Yes, he wasnft there all the time you know. But when he came home? He would tell me the story of it up there.

how far is it worth as a question: I produce this example essentially We really need to know securing examples of this kind of respondent? of old more about the relationship between the different personalities people and the kind of experience that they had when they were young. material on this, for the simple reason that few There is very little disturbed, have been followed by except the persistently There is however some American psychologists throughout their lives. research, the Kansas City Study of Adult Life by B.L. Neugarten, which provides some information on the progressive development of the of the aged before and after retirement. personalities old people,

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30. Figure F B.L. Neugarten, R.J. Havinghurst and S.S. Tobin, "Personality of Aging11, in B.L. Neugarten, Middle Age and Aging. Patterns

Kansas City Study of Adult Life: followed several hundred people aged 50 - 80 over a period of 6 years; personality rated on Followed up 45 variables; social activity in 11 roles, etc. after retiring age. 59 respondents grouped as follows: (a) 19 well integrated - 16 socially active 3 socially disengaged, but calm, self -directed, contented

(b)

16 of "armored", "defended" personality type, ambitious, with high defences - 11 holding on - "I1 11 work until I drop" 5 constricted, closing themselves off from experience 13 of passive-dependent emotional support type; rely on one or two people for (widowhood etc.)

(c)

8 satisfactory 5 apathetic, collapsed (d) 11 of unintegrated type - including 7 dissatisfied senile

- include

isolates

It does suggest that you can represent the basic types of earlier social The fwell integrated1 experience by interviewing willing respondents. Two of the other personality-groups are would present no difficulties. subdivided, so that one sub-group would be interviewable and the other for example, divide into the majority The 'defensive1 personalities, not. who hold on in some way, and a minority who close up completely and but there is no evidence that would be almost impossible to interview; In this case you they were always different from those who hold on. would not lose anything by not interviewing the closed up sub-group. Similarly there is a 'passive-dependent1 group, some of whomare liable to collapse after a traumatic experience like bereavement and then would be uninterviewable , but because widowhood strikes hapazardly from the point of oral history, it would not be particularly worrying to be restricted to Moreover, interviewing those who had not suffered such an experience. different even if the uninterviewables would have presented a significantly set of life experiences, this is likely only to apply to their adult life,

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31. unless because the families they are a type confined to small families, of their childhoods will be represented through other more articulate

we need to know much more about personality Nevertheless, siblings. It is types and how far you can represent one group through another. for our purposes. one of the most serious unsolved questions I believe in any case we shall need to develop some kind of sampling rather than the random method; a much more tactical strategic method such as the "theoretical sampling" described in Glaser and that book Grounded Theory (1967). They argue for an There are should also find appropriate. approach which social historians One approach is to work kinds of sample worth using. several different Strauss fs recent members of the same through personal groups , for example interviewing married couples and "snowballing" by following or interviewing family; You could thus build up a composite with their neighbours or friends. picture technique of their social but I think This is more of an anthropologist's it would be extremely worth while for social life. up

history. Another approach is the "community stratified sample" in which you would first obtain the basic information about your community and then try to of social layers in it in your selection represent all the different achieved this with some of our own interviews We have fortuitously respondents.

for a smallish town in Yorkshire which We have a group of interviews present a spectrum of view points on social class and I think interlink Sometimes you find the same people referred to in very interestingly. as in the examples I have selected. different interviews, The first father mill. His is a man born in 1892 f one of a family of eight. His mother worked in a woollen was a mechanic and a Labour roan.

The man went to work as a halfWesleyans. They were occasional He has a point of timer in the mill and then became a Co-op assistant. of the 'middle1 view on social class which I think is very characteristic working class, emphasising the equality among working people.

or groups. classes social Many people divide society into different In that time before 1918 did you think of some people belonging to one and some to another? No, I donft brother know. Well - there would be: as I explained about me

Well they being missing and one of the Jowett girls came. the were mill owners you see, and of course they never bothered till

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32. war broke out. Of course, after the war broke out they felt they bit by going round to see them. That was their idea. and it were in the paper, and being missing, and she came to commiserate with me mother and she

were doing their I told you about me brother

Me mother said, "Well, itfs my son". Now, their nephew were a captain in the Bradford Powells and he were killed on the Somme, First of July f16. Well she came up after and she said to me mother, she said, "I can see * I know what you meant". Because it brother Of course me came to them you see, came back to them. at Newcastle at the finish. turned up. Turned up in hospital she should be proud that

we heard nothing; said how proud she should be.

But shefd been coming to tell your mother that shefd lost a son for his country? Aye. But - bit

awkward when it were one of her own. social groups were at that time?

Could you tell me what the different Could you give them a name? No. No. felt No. that your class

You just

was different

than theirs? ladies, course

Well you see, Jowetts were older than me.

they They used to ride about. Aye, a lot They had horses; they used to ride about, they used to jump in a field There were three or four up on the top there, you see, in those days. Jowett Well of course they were mill owners and they thought daughters. themselves the better than we were. But I'd say they aren't. So you wouldn't No. No. No. you belonged to yourself, could like to classify the different groups?

- in those

days the Jowett older than me.

Which group in society would you say that you give that a name? Only a working class, What sort of people that's belonged all. Aye.

to the same class

as yourself?

Well - workers.

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33. What sort of people to the other classes?

belonged

Well, the mill mill owners.

owners and - and suchlike. Aye, Jowetts and Fieldens, I remember - that is afterwards but it can go in. I

remember being with my wifefs father one Sunday morning down Halifax Road; and James Ellis Jowett, he was one of the big pots, and he came up in his trap. He were coining to church, St. Johns. And, her father tipped his cap to him. So well, I wouldn't. But your wife's Yes, because father did this? there. He were the joiner there.

he were joiner

He worked for him? Yes. And as he passed right And he went down in he tipped his cap to him. Me father wouldn't have done that you know. off.

my estimation Aye.

Can you remember being brought up to treat from people of another? differently No.

of people

of one sort

- when I worked at Hebden Bank Co-op I1 11 give you an illistration And there were a chap I'd be about seventeen or eighteen. shop. He were a Lane... He were retired gentleman. lived up...Bainworth And he came in one day. He were decent sort you know. gentleman. Of course call a bit. somewhere. in those days they'd come in a branch shop more, so they'll And he come in and he'd been down South to a village me and the manager about this Anyway, he were telling

and he said, when the Squire went round, he said, the women village And when the Squire's wife were walking round the curtsied to him. And of course I was cheeky and I the men tipped their caps. village his cap to the people - to the turned and I said, "Did the Squire lift I said, "Well", I said, "One's women?11 He said, "How do you mean?" Then I walked away. to lift a cap as well as another". entitled Where you lived they were all working class people - did they all have the same standard of living or would you say that there were different groups within the district?

to a certain extent. like, Well, there fd be some poorer than others, Some'd have more coming in than There fd be some better than others. As we got working our folk got better off. others, in fact, same as us.

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34. You see, some would You know, they were bringing four or five up. But they were like a drink or two. That didnft help a little. no worse as neighbours. But there was some would like a drink or two perhaps sometimes go further than what they could afford, in that There were one or two that way but - nevertheless they were good neighbours You couldn't you know. describe like a family to do. within each group could you? like to do. to the rest? sense.

Well I wouldn't Do you think No. No.

No, I wouldn't itself

that No.

one group felt

superior

Next is another

working class man but of Church of England background, kind of approach. he has a more hierarchical Would you describe What sort Very much. Or were there of people it as a working class were they, district? much alike?

were they all

Oh very much. wide variations in standards of living?

Well perhaps we should be - well with a crowd like ours, you know what Youfd often I mean. We were worse off than most of them you know. see these fellows that you play with and at Easter or Whitsun time, if that was the day for a new suit, Hadn't one. thought they'd have a new suit. I couldn't.

Were some of the families Oh yes.

of as rough and some as respectable?

No, Yes, but we didn't get many of them where we were. Weren't too much they went on much as we did. they weren't too bad. itself superior to the rest?

Would any group feel I don't think

- only that could fight better, But if that was all. they thought they was top-notches. you were going to be a fitter Can you remember being brought up to treat people of one sort differently from another? Were there some people that you had to be specially respectful to?

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35. It were only there about. No, just one or two old lady spinsters And you always respected just to say Miss Butt and Miss So-and-So. That was all, thatfd be She'd say, "Good morning11. Miss Butt. about it. Was there No. anybody that you called at school sir or madam?

Your teachers

factory or anything like it was "sir" you know, - or Mr. Frank perhaps or Mr. So-and-so.

And when you went to a you had to do. that if the boss or his son came through,

His father was the Lastly, we have the viewpoint of Mr. Frank Jowett himself. He was born in 1893, and later became the director of the mill owner. He was brought up in the town in a fourteen-room house firm himself. with a billiard room, seven servants and a governess and then sent to His responses show an attempt to project public school and Cambridge. to class. back onto the working class some of his own attitudes

or groups. social classes Many people divide society into different In that time before 1918 did you think of some people as belonging to one and some to another? Group? Of course. Oh yes. ones were at that time? the people. probably

Could you tell

me what the different

I can tell you Ah ha, now then, you've put me onto something. - which was the biggest one of all - of our work classification Minders Twisters the next grade. Spinners the lowest grade. And menders the top Weavers the next grade. the next grade.

grade. and I remember once we were going away on a trip, They were very rigid, And they came up to me and they said, "Mr. Frank, there fs you see. "There's I said, "What in the world?". been a great mistake". some spinners in our coach. In our bus".

And they wanted it for themselves? And if Oh no. with the spinners. Yes, they didn't want to associate the daughter of a weaver wanted to marry a spinner - it was a misalliance. Oh the class things were like India. Yes. Fifty times worse than they were between us and them.

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36. And that's just in a mill?

That's in a mill. Outside of the mill how would you classify there were classes at that time? Yes, What would you call them? Professional and working. was divided up yet again? people? Would you say

And then the working class Into all sorts, yes.

Would you say the professional Oh yes.

class was divided up? were a lower grade than doctors.

I would say that dentists And things like that you see. in this?

Where would your family fit

A lot of people wouldn't Well theyfd fit into the upper middle. have anything to do with anybody who had anything to do with a mill, or who was in trade. But we were in trade of course so So you wouldn't say you were upper? Upper middle, yes. County wouldn't have anything to do with -

Were county the fringe of aristocracy? Well, it was a very - thin fringe. above us. Oh yes. I suppose you would call yourselves Oh they thought themselves a cut

self-made?

Well if - if you call self-made at the end of six generations. Hardly We worked for the money, yes. Self- inherited, yes. self-made. What sort of people belonged to the same class as yourself would you say?

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37. Well all What sort the people who owned mills. Very similar classes? landowners?

9 yes. They were

of people belonged to the other Were these county people county people? Oh yes. And thatfs Yes. had this how they came by their all rich. money?

They werenft position,

Some of them were poor. they had, yes.

But they

or thought

And they shunned the other people? No, they didn't shun fem, but they didn't you to their associate with them.

They would never invite

houses? and fishing and

Not as a rule, because they loved hunting and shooting dogs and things like that - country life which frankly And you wouldn't Well we didn't You couldn't because participate know anything really in that? about it. We talked

another

language.

say you were between the working class and them as you say you probably had more money than many of them? In way of life,

No, we were much nearer them than the working class. yes. Was there anyone you called sir or madam?

Not - not specifically, no. But if somebody came to stay and he was Asquith or somebody like that I would probably call him sir. My father didn't like it. He didn't tell you to?

No, he told

me not to. to your parents in these ways?

Do you remember anyone showing respect

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38. Oh they called At the mill? No. They called them Mr. Henry, which was my father; Mr. Frank, me; and my grandfather was called Mr. Luke. They were called Mr. and their Christian names. I was And when we were little they called us by Christian names. Never called them sir at the mill. called Frank and that was all. time, was it Mr. Frank. the old ones, who Ifd been brought up with, would still And I used to like it like that, They didnft change. hated it if theyfd done anything else. after a very long Then eventually, And then, I'd be a Director by that time. call me Frank. I would have him sir,

yes.

The last

method for selecting respondents which I want to suggest is the quota method. in which I think that this is The situation

work on a appropriate is when one wants to do exploratory are going to and does not know what particular relationships be theoretically critical. for example, we did net In our own research, particularly large scale know whether the divisions regional pattern, other factor. We have used a quota based on occupation and geographically We could have introduced other elements in the quota, distributed. like family size. With a representative quota sample it is possible to broad patterns. In this case it. seems likely that there is a related in the roles within the family which is itself regional difference to the dominant industries In other words, of the particular areas. where you have very heavy work, characteristically mining and metal This is carried to of roles. industries, you find much sharper division an extraordinary extent in some cases. For example, in South Wales the men seem to have been treated almost as machines to be serviced women and the women were expected to serve the neighbouring as their own. The way in which the respondent refers to her own brothers as fthe colliers1, the as if they are again abstract machines, indicates The respondent was born in 1893 in Glamorgan and her relationship. father was first an overman and then went to another pit where he was a repair worker. by the men as well discern in the family might differ in a or whether it was related to occupation or to some of roles

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39. Of course till five the boys were in the colliery, and then they were not finishing or six was it? They didnft have much time. you left school then, did you do a lot of jobs round the house?

Well after Oh yes.

I used to get up at half past five in the morning to put four colliers out... When we came older - when I was at home then - we even the colliers1 and oil shoes, on a Saturday afternoon, Of course we had to do That was a big job. yes.

had to clean

them ready for Monday. The girls, it, not the boys.

And how many pairs Oh, there

of shoes? colliers then.

were four or five

What did you do? Well get all the coal off you see, to keep soft. Any other particular Well we had to wait. and then oil them ready for Monday

jobs you had to do?

They were working then on a Saturday and theyfd You know Well youfd have to clean up after that. come home to bath. I if they'd be working on Saturday, itfd be a long day on Saturday. And my brother remember one day. My mother had gone on holiday I think. Tom, he was bathing, and I wanted to go somewhere, and he tipped the tub with the water so I had to clean all that up... - what was the

What about the boys when the came home from the colliery bath in? A tub. A tub in front of the fire. clothes

And there fd be two bathing off

in the

same water.

then, thatfs wash the top part like first. then would wash his top and wipe. after two. Where was the bathtub?

They'd take their what I remember.

out in the glasshouse we had And then theyfd come in, and one would Then while he was wiping, my other brother And then wefd change the water then

In front

of the fire.

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And you just

walked in and out - all

the boys were with nothing

on?

Wehad to wash their backs anyway... Well, of course, we had to then. There was a family next door but one to us, and if their mother or the Come and wash my daughter wasnft there, theyfd shout to me, "Gwennie! Two brothers And Ifd go in and wash their backs. Yes, men. And if the sister was out or something like that they'd they were. call me over the wall. back!" I suppose they couldn't No. reach their backs themselves?

And it was quicker, especially if they wanted to go somewhere. You know theyfd call you in to wash them. And you'd see me going to a house with a message or wanting something, and perhaps the man and hefd say, "Gwennie! Come in and wash

would be bathing at the time, my back will you!11

Even in a mining district, in very different roles. miner so that

a totally This interview comes from Stoke- on -Trent and the respondent was born in but she Her parent's family was a small family of three children, 1894. had twelve children herself. I think that

can result however, an unusual family situation In the next example the father was a crippled was forced on the family. different relationship

with her own her relationship husband and children probably derived partly from her unusual relationship and the father was with her father, the fact that there was more helping, around the house more. own husband. this there Her first She seems to have a similar child with her relationship was born in 1912 and in her answers about

ignorance She speaks first

is an interesting piece of evidence of the extraordinary of sex, or at least of the facts of life of women at that time. about her father: like that?

Would he read to you or anything Oh he'd read. and talked little

Oh yes, he read He was paralysed from the waist down. to us. And I remember ever so well, we had two of those and he'd

old-fashioned we used to sit by his bedside steel stools, read to us and - we loved our father - talked to us.

Did you have any tasks you had to carry out regularly at home to help the washing? You were going out collecting your mother and father? and delivering it?

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Oh yes.

And the district

nurse used to come from Shell

Street,

and She came every day, and she gave me father a big long wheelchair, we used to go out on and I and me cousin Elizabeth, you know me sister Saturday and we used to stand by Tibbucks Yes, put money in the money in the box. I didn't I wasn't ashamed of it at all. conscious - but I did it for me mother's Later on she speaks of when she was herself Did you know what to expect in childbirth and people used to put I wasn't ashamed of it, box. like doing it - bit selfsake you see, a mother: - how did you get on? my mother's sake.

No, I was - I don't think (we) really were as intelligent... I remember saying to the midwife when mother fetched her - we didn't have nurses in those days, there was an old midwife you know - mother fetched the midwife and this time I think I said to her, "Mrs. Morris, where will it come from?" that's where it went in, tell how I was. Mrs. Morris answered back and said, "Well And you can where your baby will come out".

Did your husband help? Well he did in a way, but with him being the only one She let me left me when I was having the first one. I didn't and I'd been in labour - I did these things, labour - from twelve o'clock at night and when it got - his mother get out of bed know it was to six o'clock

the next morning it got so heavy that I couldn't stand it so I says to And she let me go right from her, "I want to go home to me mother". Hanley to Northwood, through the park, in labour, and I sat on a seat there "Nellie and the Park man as sees to the park, whatever 's the matter with you". He says, "Come on, I'm I said, "I can't walk, I'm in ever such pain". And then And he took me to me mother. taking you to your mother". because it hadn't come by night before, of course mother played hallelujah and then she fetched the midwife. baby? over any No. he came through and he says, I said, "I don't know".

How did you feed your first

I never had a bottle Oh - everyone of 'em been breastfed. And I've never bought one of those in me life. of them.

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Was this

because

did you just Well I think thought

you thought breat feeding was best for the baby or not think about doing it any other way? took it as a matter of course line. then. Then I

we all

it was a cheaper

When did you wean the baby? Me mother used to say to me, Oh, they had it until they were two. "You'll be having those children at the breast until they bring their Oh yes. young man with them. They'd be quite nearly two before I finished. . Did you punish the baby when it was naughty?

I used to shove them in the other No, I never smacked any of them. I do him (GRANDCHILD). room and leave them there until they'd had it. He gets in terrible got a very heavy tempers because his father's temper, but if James starts to be naughty I just put him in the back room. And he won't be long before he's shouting (to come) out.

And that's Oh yes, yes,

what you did with your own children? yes. when they were

How much did your husband have to do with the children babies under a year old? Would he help with them? Oh yes, like he was very good in helping that for you. Oh yes.

and he'd wash nappies

or anything

And he'd play with them? Oh yes. Yes. for you? And about nine

Would he try and get them to sleep

Well he'd take them and put them up to bed by seven o'clock. then when they got older, the oldest one could stop until or half past, but they took turns to stay up. While they were still tiny the night if they cried? babies

would your husband look to them in

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*3. Yes, hefd go to them, yes. Whenthey were babies would he take them out himself? Oh he has done, taken them out, yes. Oh yes, he used to be very I1 11 give him his due for that. proud too.

The most serious difficulty which we have found in an occupational quota is that it is not a very adequate guide to the social classes, that in effect, even if you fulfil all the occupation quotas perfectly, you can get a selection of working class people biased against the less It remains a very serious problem, even with a quota, respectable. to secure expressive respondents from the casual poor, the working class f rough1 family, respondents who will under-dog poor, the self-described describe the life on the streets or are prepared to talk about fiddles and stealing. This kind of respondent is extraordinarily difficult to find, so that if you have a promising subject, you should suspend your and make the recording. ideas about quotas and representativeness You will be collecting the kind of material which by definition would never appear in a random sample and is not susceptible to statistical analysis. We want to be social scientists but we want to use our strategy in a I want to conclude with a Stepney man born in 189H. flexible way. A His mother had been a cigar maker and his father was a carter. carter's son might often come from a respectable home,but this man is There were extraordinarily forthcoming about another kind of life. He says that his parents did not often leave the pub twelve children. until it was closing time and he was forced out on the streets to earn a living. I used to go out, right from a kid, bringing in money. In the City, go And when I was fifteen I was a lord because selling papers and things. I told you I found a little goldmine in that old factory where I was And I saw it in the dustbin, old bits of brass, see. apprenticed. we was always learnt to be what you call jackdaws, find things, see. And as soon as I saw that brass, I knew we could sell it, that old So I said to this boy, he asked me one day what I was doing brass. down there, and I told him, I said, "You want to come partners with me?" We tipped the dustbin right over, we sorted out, and we put all the And dirt back. And we keep the metal ourselves and we sell it.

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he was an East End boy and he knew the tricks as well. So we did that. We had a little And then we did that every day. brush and a shovel and we had what we hid away from the dustmen, And we used to take this they couldn't see it down this courtway. brass, it was brass, and copper. They used to make electrical And they used to pick these pieces out, screws and bolts fittings. and whatever they were, little And at the end of the week the pieces. man used to pay us. We used to take him as much as say fourteen or We walked all the fifteen pounds of a night, see, as we walked by. Oh that was nothing when we way from Clerkenwell here to Stepney. were kids. put it And we used to put it in that rag shop there in Shoreditch. There was a place in Shoreditch at Church Street. And he used to and on the Friday night when we went in he

of course

on the wall for us, paid us, that man.

How much did you get for that? Well, Ifve had nearly You know, in weight. a hundredweight in there, a hundred pound odd. Well we used to get threepence a pound that time. Well if you had say a hundred pound at fourpence a pound you had four hundred pence didn't you? See, and we Yes, it was a week's work. happy. And it cost us nothing. All we had to do was to

was quite carry it.

Did you give Oh yes.

any of that

money to your mother?

And then I had to stop money for Yes. Definitely. myself because when I didn't go into work Saturday, Friday night finished five to eight at that time. When I came home I went straight to Hounsditch

we

and bought different things like matches, or whatever we wanted. I bought little postcards, sparklers, everybody bought those that time, it was a novelty you see, halfpenny sparklers. There was twelve them for sixpence. They used to cost us about two shillings a box, two and ninepence a dozen I think they were. Take them up to the City, specially at Christmas time and firework time. Christmas time they used to show them to the gents, see". "Here's a sparkler, mostly to the gentry not the working class, And we used to have to hide them from the police, because the police didn't want you to have them in the City you know. Because of fire, see, it was fire prevention. And we'd have newspapers see. under our arm and the sparklers in our pockets, in a box and we used to sell

And we'd have matches as well,

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45. If they didnft want say to the gentlemen, "Box of matches sir?" And you used to get a sparklers or they didnft want a newspaper. Of course matches that time was very very cheap. couple now and then. I used to buy, you could get good matches seven pence a gross in boxes. You sold them penny a dozen and could earn a profit. Every shop I went to when I was a child you used to say, "Farthing for some matches, and you'd get three boxes. Three boxes for a farthing. please", We used to go round the Stock Now you pay threepence a box for them. Yes, you had no clothes on Exchange, with all the gentry there. And they "Matches sir?" hardly and you had no boots or socks on. Look at the money take usually more than six for a penny. We sold them six a penny. we was earning, that time. See, twopence But they wouldn't take six, they'd only a dozen, that was, wasnft it? wouldnft want one. Yes, we done all sorts of things, Say we saw a person coming Carrying a person's luggage. scheming. They out of Fenchurch Street with a parcel going to London Bridge. And sir?" You'd say, "Carry your parcel, never all went with cabs. The others was all profit. carry their parcel over to London Bridge station or wherever they wanted To transfer from the Tilbury railway to the South Eastern to go, see? They'd give you sixpence or perhaps they'd give you more, railway. and when they'd give you sixpence you thought you'd done a windfall, hadn't you. could make as much as your father? I've done. their incomes when the family

So you really

More, more, more, many times He also tells

of how they supplemented went hopping in Kent:

it was, the fare, from London Bridge to From London, two shillings And six out of ten never paid. Maidstone. They were in sacks tied up and the man came - when you left London Bridge, they'd stop a couple be all - for tickets. And they'd up, Spa Road Bermondsey And they was dirty old under the seats and lord knows where. of stations what they sent them away in. hop pickers trains?

carriages

Were they special

All the seats had been taken Yes, they was the rough old carriages. But they was all hid underneath, on boards. out and you was 'sitting we evaded - after a certain age, you see under age they didn't take no

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46. age, about twelve, they wanted their Well then when we got to Maidstone, the barrier fd be two bob. there with the ticket collectors. They were only four men themselves. And then there fd be a hue and cry, "Oh where fs my mum, my mumfs got my ticket, fifty... Youfd see the potatoes Oh no, didn't buy vegetables, did you? growing, and you went in between, and you dug up a lot and put the Went out in the stalks back again in the ground and you covered up. A swede would last middle and took a big cabbage or you took a swede. you two - a great big swede - some of them swedes was seven or eight pound, them great big swedes. Didn't Well, the farmers know that the hoppers were doing this? she's stop us, because He couldn't gone up there1, and wefd go through. while he was trying to stop one hefd lose about but over a certain

notice,

he might miss one now and then, but we was artful as well as We didn't take it right inside of the roadway so if he rode them. We took it out in the middle of along on his horse he could see it.

a little I looked over with a stick, piece of stick with a bit of paper on it, or a twig, and we knew that, we stick that in, and of a night time we'd go along when everything was asleep and we'd the field. fetch that. down that And we went to the town, we went to Faversham, walking You stuff growing. mile road. There was all different of paper, or a stone on it, a bit of paper see, put a stone on a bit of paper, and that was the and we fetched that home. Fruit, yes, we took that in a piece

could have left would mark it, one we wanted, the daytime. the daytime. couldn't was a five

Course one could go in the night but it was mostly in There was nobody about watching the stuff. They I remember there We used to climb in. watch everything. out up against the right up to the held, and pick off It see.

bar gate, big gate, and it used to open hedge of an orchard, and we used to push this gate hedge and climb up on top of the gate, had the gate all the plums and fruit what was growing near that

gate, covered a couple of trees. Yes, but we had plenty of fruit there. They planted there a hopfield full of young fruit trees, and you had had So you to do like, go like that, shake it, and down come the plums. shook the trees Would all and they fell down, them young trees picking the hops? with the fruit on.

the children

be helping

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47. Oh yes, all picked hops, we was all working. We loved picking. Used to race one another. Course it was all the better for The more hops you picked, when it come to measuring mum wasn't it? out - and of course that time, now I recall, you had to pick about seven bushels for a shilling - six bushels or seven bushels before See, they used to sing a song, ftA tally you got a shilling. That so how can a poor girl get a living?11 its seven a shilling, That's true, though, six a shilling, was the song they used to sing. seven a shilling, they didnft get twopence a bushel did they? Did your father go with you? Never, he never, no, no. hopping. And how much do you think you'd earn? Well, if we earnt a couple of bob for muma day, or three bob, or Sometimes we might have earnt more. half a crown. Did you go for the money or for the holiday? Wenever had no money, in fact mother took all the money. Shefd We had other ways of making give us a penny now and then. We'd pinch the fruit and sell money, like I told you with fruit. it to somebody. You could fnt eat all what you took. Mother always took us whenever I went

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