UTM: Why is my SonicWALLs power, test, wrench tool or alarm LED bli...

http://www.fuzeqna.com/sonicwallkb/ext/kbdetail.aspx?kbid=7314&p=t

UTM: Why is my SonicWALLs power, test, wrench tool or alarm LED blinking ?
Article Applies To:
Affected SonicWALL Security Appliance Platforms: Gen5: NSA E7500, NSA E6500, NSA E5500, NSA 5000, NSA 4500, NSA 3500, NSA 2400, NSA 240 Gen5 TZ Series: TZ 100, TZ 100 Wireless, TZ 200, TZ 200 W, TZ 210, TZ 210 Wireless, Gen4: PRO series: PRO 5060, PRO 4100, PRO 4060,PRO 3060, PRO 2040, PRO 1260 Gen4: TZ series: TZ 190, TZ 190 W, TZ 180, TZ 180 W, TZ 170, TZ 170 W, TZ 170 SP, TZ 170 SP Wireless, TZ 150, TZ 150 W, TZ 150 Wireless (RevB) SonicWALL CSM Appliances: CSM 2100, CSM 2200, CSM 3200 Firmware/Software Version: All versions.

Question:
Why is my SonicWALLs power, test, wrench tool or alarm LED blinking ?

Resolution/Workaround:
The NSA E7500 has 5 LEDs: Power 1, Power 2, Test, Alarm, and HD. NSA E-Class products have only 4 LEDs: Power, Test, Alarm and HD. Other NSA / PRO / CSM products have only 3 LEDs: Power, Test and Alarm. Other products have only 2 LEDs: Power and Test (or Wrench Tool)

The Power LEDs are labelled PWR or PWR1 and PWR2. It can be blue (GEN5) or green (GEN4). They are affected by power-on, power-off, AC connectivity and power supply activity.
If the product has one power supply only : Power LED is blue if the power supply is functioning. Power LED is yellow if the power supply is not functioning properly. Power LED is off if there is no AC cable plugged or if On/Off switch at the back of the product is on 0 of NSA / PRO / CSM products. For TZ products, power LED is off is the external power supply is not functioning.

If the product has two power supplies : A Power LED is blue if the corresponding power supply is present, turned on and functioning. A Power LED is yellow if the power supply switch is off, no AC cable is plugged into the power supply, the power supply has been removed or if the power supply is not functioning properly. If both power supplies have been removed, have been
switched off or no AC cables are plugged in, no LED is on.

The Test and Alert LEDs illuminate yellow or red. These LEDs can flash, blink, heartbeat or be on. A flash is a single on/off cycle. Blink is a repetitive on/off cycle (on second, off second). Heartbeat is a double flash, repetitive on/off cycle (on 1/15th second, off 1/6th second, on 1/15th second, off second). The heartbeat indicator appears when a device is in a Hardware Failover configuration and is currently running in Idle mode. The HD LED indicates internal Hard Drive activity (future use). = Blue on = Red Blink = Red on = Red Flash = Yellow on = Yellow Flash < = Yellow Blink = Yellow Heartbeat

Event Both Power Supplies Operational

PWR1

PWR2*

TEST -

ALARM* -

Power Supply 1 Unavailable

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8/31/2013 10:35 AM

UTM: Why is my SonicWALLs power, test, wrench tool or alarm LED bli...

http://www.fuzeqna.com/sonicwallkb/ext/kbdetail.aspx?kbid=7314&p=t

Power Supply 2 Unavailable

ROM Booting

Off

Safemode (entered)

Off

Firmware (loading)

Off

System up System up/HA Idle

Off

Off -

Minor Alarm

<

Major Alarm

Fan Failure

Off

Thermal Yellow Alert

Thermal Red Alert

Thermal Shutdown

Off Table 1. LED Indicators *Not available on all products

Off

Off

Off

Alerts and Alarms Types of Minor Alarm (Yellow flash):

ActiveX Blocked ActiveX or Java archive access denied Cookie Removed Fragmented Packet Blocked IP Spoof Detected Java Blocked Land Attack Dropped Newsgroup Accessed Newsgroup Blocked Ping of Death Blocked Proxy Access Blocked Smurf Amplification Dropped TCP SYN/FIN Packet Dropped TCP Xmas Tree Packet Dropped Unauthorized TCP Packet Denied Unauthorized UDP Packet Denied Unauthorized ICMP Packet Denied Website Accessed Website Blocked

Types of Major Alarm (Red flash):

TCP SYN/FIN/RST Flood in progress

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8/31/2013 10:35 AM

UTM: Why is my SonicWALLs power, test, wrench tool or alarm LED bli...

http://www.fuzeqna.com/sonicwallkb/ext/kbdetail.aspx?kbid=7314&p=t

Failed Administrator login

Fan Failure:
One or more of the cooling fans have been removed or are not operational

Thermal Yellow:
75c < Internal temperature < 80c.

Thermal Red:
Internal temperature > 80c

Thermal Shutdown:
Internal temperature > 80c for 60 seconds or more.

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8/31/2013 10:35 AM