Key to Success

This Binder Belongs To Future NVP:

___________________________
 Key to Success

Dear Future NVP,

I would like to take this opportunity to personally welcome you to Arbonne! Congratulations on
making a wonderful decision that - should you choose - will affect your future profoundly! As
your sponsor, my goal is to help you succeed and the first step I would like to take is to review
this “Key to Success” with you.

This binder gives you a glimpse of the activity and tools you will need to reach the top with
Arbonne! It is our company culture that “where there is a will, there is a way”. The intention of
this “Key” is to show you the “way”, all you need to have is the “will”.

As your sponsor, I am here to support you in any way that I can. My hope for you is that
Arbonne can impact your life and the lives of those around you in a positive manner.

I believe that people are brought into our lives for a reason and it is by no accident that you
have this “Key to Success” in your hands right now. You are definitely in the right place at the
right time!

Remember, You are in business for yourself, not by yourself. I am more than happy to answer
any questions that you might have, so please feel free to contact me at any time.

Welcome to Arbonne! I am so glad to have you!

Much success,

“There is a difference between interest and commitment. When you’re interested

in something, you do it only when it’s convenient. When you are committed to
something, you accept no excuses, only results.”
– Ken Blanchard
 Table of Contents
Welcome to Arbonne

PART 1 – GETTING STARTED PART 4 – FOLLOW UP & CUSTOMER SERVICE

• Arbonne Code of Ethics • Follow Up System
• Top 10 Policy & Compliance • Preferred Client Care*
• New Consultant Checklist • Follow Up Order Suggestions
• Suggested Start-Up Options • 7 Step Telephone Process
• Action Plan • Renewal Postcard
• Manual • Client Thank-You Note*
• SuccessPlan Policies & Procedures Manual
• Business Tools Booklet
• Management Qualifications & Bonus Overview
• Future NVP Roadmap to Success
• Why Go District?

PART 2 – THE ACTIVITY PART 5 – SPONSORING

• Price/Qualifying Volume List* • Sponsoring Flowchart
• Packets What to Include • 4 Questions
• Host Planner* • Referrals
• Hostess Coaching & Pre-Profiling • Why Arbonne*
• 3 Parts to Presentation Checklist • Arbonne Synopsis
• Discount Bookmark *
• Hostess Menu *
• Class Script
• Guest Profile *
• Tips for Hollywood Make-Overs
PART 6- EXTRAS
PART 3- CLOSING THE SALE * • Arbonne Events
• Arbonnize Your Home • Tax Summary Sheet
• RSVP Packages • 12 Steps to a Successful Trade Show
• Re9 4 Square • 21 Tips for Business Success
• Fc5 4 Square’s • Recommended Top 10 Books & Websites
• Hollywood Make-Over 4 Square • My Arbonne Upline
• Weight Loss & Nutrition 4 Square • Dare to Be Remarkable
• Detox Spa 4 Square • Online Resources

Documents with an asterisk (*) are available for individual download &/or
customization on www.youngbeauty.myarbonne.com.

The materials in this binder have been produced by Arbonne Independent Consultants & and are not official materials prepared or provided by Arbonne International
LLC. Arbonne makes no promises or guarantees that any Independent Consultant will be financially successful, as each Independent Consultant’s results are
dependant upon his or her own skills and effort. Actual financial results of all Arbonne’s Independent Consultants for the preceding year are contained in Arbonne’s
ICCS on Arbonne’s official Web site at arbonne.com.
 Code Of Ethics
As An Arbonne Independent Consultant I Will:

[1] I will conduct myself with integrity and responsibility and will make the Golden Rule the
cornerstone on which I build my business.

[2] I will uphold the values of Arbonne International and not engage in any deceptive, unlawful,
or unethical consumer or recruiting practice that may be detrimental or reflect poorly on
Arbonne International, the network marketing industry or me. I will support and advocate the
Policies and Procedures and also respect the spirit and intent in which they were written.

[3] I will familiarize myself with Arbonne's SuccessPlan and products and represent them to my
Clients and prospective Independent Consultants realistically and without misleading or
providing false expectations. Any claims, representations or statements I make regarding
Arbonne will be those included in the Arbonne literature.

[4] I will, to my best ability, accept and fulfill the responsibilities to train, motivate, support and
encourage all in my SuccessLine. I will treat my business like any other prestigious enterprise
and will fulfill commitments I make to my Clients, fellow Consultants and associates.

[5] I will not advise or encourage excessive buying at unrealistic levels. I will resell at least 70% of
all products or services that I purchase prior to purchasing additional products or services.

[6] I will convey The Arbonne opportunity to prospects with honesty and integrity and I will not
misrepresent actual or potential sales or earnings. I realize that each individual's success is
accomplished through their individual efforts.

[7] I will make courteous and prompt exchanges and/or refunds to my Clients and I will assist my
Clients who have ordered product directly from Arbonne International.

[8] I will maintain a basic loyalty and professionalism to the network marketing industry as a
whole and will not engage in unwarranted criticism of other network marketing companies.

[9] I will abide by local, state and federal laws that govern my independent business. I
understand that it is my responsibility to comply with these laws, the laws of my industry and
with Arbonne's Policies and Procedures as they may be amended from time to time.

[10] I will uphold this CODE OF ETHICS and I recognize that its success will require diligence to
create an awareness among all of Arbonne's Independent Consultants. I will not, in any way,
attempt to persuade, induce or coerce another party to breach this Code. Any such action is
considered a violation of this Code and thereby a violation of Arbonne’s Policies &
Procedures.

I have read, understand & will abide by Arbonne’s Code of Ethics:

My signature: My Sponsor’s Signature:

_____________________ ________________________
Top 10
“Things You Need To Know” about Policy Compliance

Please be advised that it is a VIOLATION of Arbonne’s Policies & Procedures to:

1. Sell, advertise and promote the Arbonne product and opportunity online outside of the myarbonne.com
program. This includes internet classifieds ads, i.e. Craigslist, MySpace, Facebook, YouTube, eBay,
Amazon, and the like.

2. Use Arbonne product names, logos, trademarks, copyrights, symbols, slogans or photographs for online
advertising, including television and radio.

3. Use any variation or abbreviations of the Arbonne name for email addresses or domain
names.

4. Publish, post or distribute any material in connection with Arbonne that is defamatory, libelous,
disparaging, threatening, offensive, harassing, abusive, obscene, pornographic or in violation of applicable
law.

5. Make any income claims. This does not prohibit you from explaining the Arbonne's compensation plan
and the potential to earn income, by referencing Arbonne’s ICCS.

6. Make any claims that Arbonne’s products can treat or cure disease (including personal testimonials) as to
therapeutic, curative or beneficial properties of any products offered by Arbonne. Make sure to use ONLY
claims that are approved and published on Arbonne’s website or in printed material.

7. Use non-Arbonne approved advertising, tools or materials to sell or promote the Arbonne products or
opportunity.

8. Enroll a spouse or other immediate household member of an active Consultant under any other sponsor
other than the front line of the first business (the “Senior business”) in the Immediate Household.

9. Sell or display Arbonne products to the general public in any office or business/commercial outlet, or
through home shopping network programs (i.e., HSN, QVC). The product may not be displayed in public
view, such as in a window display. Examples of outlets that may not sell Arbonne products or display
promotional materials include department stores, beauty supply stores, supermarkets, drug stores, health food
stores, discount establishments, swap meets, mall carts, kiosks and flea markets.

10. Offer any non-Arbonne products or business opportunities in conjunction with the offering of Arbonne
products or business plan. Arbonne Independent Consultants are free to participate in other business ventures
or marketing opportunities, however MAY NOT attempt to sell, solicit, enroll, encourage, or influence in
any way, either directly or indirectly, another Arbonne Independent Consultant or Client to enroll or
participate in another direct selling program. This includes introducing another direct selling program to an
Arbonne Independent Consultant OR the Consultant’s immediate household family member.

This is an informational flyer only, and provides examples of some of the areas in which there are the
most frequent, inadvertent violations of Company policies, and does not abridge or otherwise modify
Arbonne International’s Policies & Procedures. Please refer to Arbonne’s complete and unabridged most
current SuccessPlan and Policies & Procedures.
 New Consultant Checklist

1. ___Put a professional message on my answering machine or call notes.

2. ___Open a separate bank account for Arbonne (not a business account)

3. ___Get a credit card to use to place my Arbonne orders. (GET ONE WITH FLIGHT MILES!)

4. ___Get some things like a file box and folders from Wal-Mart to help me get organized. (Make sure you have

separate files labeled for ORDERS PENDING, BACK ORDERS)

5. ___Get on my upline RVP’s e-mail blast list. I do that by e-mailing my RVP and asking her to put me on her

blast list. My RVP’s email is ___________________________________.

6. ___ Order my business cards from “The Place” (www.arbonne.ca).

7. ___ Create labels for all of my business aides. (Include name, Independent Consultant, contact info)

8. ___ Put together Hostess, Purse, Prospecting Packets (“How to…” enclosed)

9. ___ Put all meetings on my calendar. (See Arbonne Events)

10. ___ Make a plan of action to go District with my sponsor and go over it with my sponsor/upline.

11. ___ Get an e-mail address strictly for my Arbonne business. (As per the Policies & Procedures Manual, this e-

mail address cannot contain the word “Arbonne” anywhere in it. Keep this address professional.)

12. ___ Read through your Arbonne Policies and Procedures Manual. Highlight anything you need clarified and

check with your sponsor/upline.

13. ___ Make sure you read through the CODE OF ETHICS, located on the first page of the “Key to Success” and last

page of P & P Manual.

14. ___ Create a “Party Tracking” binder with copies of 3 Part Presentation Checklist & Month Dividers. This will

help you organize yourself for each class and track your organization month to month.

Maintain a positive attitude, ask questions & plug into the system!
 INSERT
ARBONNE ACTION PLAN
HERE

You receive this when you sign up as a Consultant.

Check off the steps as you complete them in the Action

Plan.
1.) _____ I have defined my Why.
2.) _____ I have listed 100 People in my contact list.
3.) _____ I have ordered my products.
4.) _____ I have scheduled activity to launch my business.
5.) _____ I am plugged in to what my sponsor has
recommended. (ie. Meetings, conference calls, etc.)

This document is also available for download under Internet

Consultant/Download Forms/ Canadian Action Plan
 INSERT THE FOLLOWING BOOKLETS HERE:

• Manual

• SuccessPlan Policies & Procedures

• Business Tools

You will have received a copy of these when you registered as a

Consultant.

These documents are also available for download under

Internet Consultants/Download Forms
 Management Qualifications & Bonus Overview

Consultant District Manager

6000 QV – 1 or 2 months
You 35% + Membership Fee - $130 35% + 8% override
7500 QV – 3 months
4% override *$240 Cash Bonus 2500 QV min. first/last month

$60 Right Start Bonus $30 Right Start Bonus in Central District
$37.32 average monthly override $242.14 average monthly override
15% on Retail Value of Pref. Client Purchases 15% on Retail Value of Pref. Client Purchases

Area Manager Regional Vice President

24,000 QV – 2 months
35% + an additional 35% + an additional 3% 96,000 QV – 2 months
30,000 QV – 3 months
6% override 10,000 QV min. first/last month override 120,000 QV – 3 Months
*$280 Cash Bonus $720/month Cash Bonus 40,000 QV min. first/last
$960 Mercedes Car Bonus month

*Eligible for Direct Deposit/Will Your Business

$5413.46 average monthly override
$1299.55 average monthly override
15% on Retail Value of Pref. Client
15% on Retail Value of Pref. Client Purchases
Purchases

National Vice President

35% + an additional 1%
override
$960/month Cash Bonus
$ 1200 Mercedes Car Bonus
384,200 QV – 2 months
480,000 QV – 3 Months
160,000 QV min. first/last month

$25,925.58 average monthly override

15% on Retail Value of Pref. Client Purchases

Qualification Requirements are outlined in RED text

Bonuses based on Qualifying Volume
 Future NVP Roadmap to Success

1. 1 Class a week minimum. Remember to allow for cancellations so

overbook! We recommend 6 for success, 8 to be great, 10 to win!

2. 2 RE-9 Drop-offs weekly. This is mainly product interest for those

who were unable to attend a class. Your goal is to obviously let them know
about the business, get a sale and book a class.

3. 3 Asks a Day. Asking, “Have you Heard of Arbonne? Will you host a
Presentation?” These are just a few examples. Any ask for your business
will count.

4. Meet with your team once monthly. This is a relationship business.

Ideas: Make-up and Munchies, Call-a-thon, Earn and Learn.

5. 5 calls a day. Ask for classes, make calls to people that you want to
sponsor, calls to those that you want to try the products.

6. 6 hours of follow up monthly. This means 1.5 hours weekly or 30

minutes a day for 3 days. (Ex. Mon, Tues, Thursday FOLLOW UPS)

7. Thank 1 person a day. Write a card, send an e-mail, call them on the
phone. This will teach you to focus on others and will take the focus off of
you (especially when you are having a bad day).

8. 8 hours of personal development a month. For example - 2 hours a

week or 30 minutes for 4 days of the week. Includes any leadership reading,
Arbonne University, National Meeting, Conference calls, NTC, etc.

Your Goal is to hit a minimum of 2500 QV per month

between you and your new personally sponsored consultant’s volume.

REQUALIFY for DM every single month!

 WHY GO DISTRICT?
The following outline shows you the importance of promoting to DM right away!
You will see there is a big difference in earnings as a DM, even when working at the same activity level.

Plan 1

How much Activity? DM Pay ASAP Points Consultant Pay

2500 QV/$3125 RV $87.50 0 $16.00

3 New Preferred Clients @ $200 Order $90.00 75 $90.00

Total $177.50 75 $106.00

+ SELL 1 RSVP ($90) $267.50 $136.00

As a Consultant 2500 QV only gets you to First Step DM.

You will not earn the ASAP trip in full following this plan.

Plan 2
How much Activity? DM Pay ASAP Points Consultant Pay
3500 QV/$4400 RV $123.00 175 $26.00

5 New Preferred Clients @ $200 Order $150.00 125 $150.00

Total $273.00 300 $176.00

+ SELL 3 RSVP ($90 each) $543.00 $266.00

As a Consultant, this will get you to DM in two months.

This will earn you the ASAP Trip for FREE in 6 months.

Plan 3
How much Activity? DM Pay ASAP Points Consultant Pay
6000 QV/$7500 RV $210.00 375 $52.00

10 New Preferred Clients @ $200 Order $300.00 250 $300.00

Total $510.00 625 $352.00

+ SELL 5 RSVP ($90) $960.00 $502.00

As a Consultant, this will get you to District Manager in ONE month.

This will earn you 3750 ASAP Points in 6 months = You and Guest go for FREE and earn money to spend on your trip!
____________________________________________________________________________________
All RV on this illustration is calculated on 1.25 ratio (1 QV point = $1.25)
This is simply an illustration of earning potential, not guaranteed.
 1.888.ARBONNE
Price/Qualifying Volume List | Canada arbonne.ca
Effective May 1, 2009

consultant Pref. consultant Pref.

Item Product SRP price client QV Item Product SRP price client QV
PRICE PRICE
Set SPECIALS DETOX
SeaSource Detox Spa
NutriMinC ® RE9™ REvolution in Anti-Aging Skin Care Set 7213 7-Day Body Cleanse $61.00 $39.65 $48.80 49.00
385 $378.00 $245.70 $302.40 298.50
with REversing Gelée Transforming Lift—7 products 7316 5-in-1 Essential Massage Oil $56.00 $36.40 $44.80 45.00
1151 NutriMenC ® RE 9 REvolution Set—4 products $137.00 $89.05 $109.60 106.00 7317 Foaming Sea Salt Scrub $41.00 $26.65 $32.80 35.00
7318 Purifying Sea Soak $74.00 $48.10 $59.20 60.00
BefoRE Sun Set with Lip Saver Sunscreen SPF 30— 7319 Sea Mud Face & Body Mask $56.00 $36.40 $44.80 45.00
4285 $222.00 $144.30 $177.60 164.00
7 products 7320 Detoxifying Rescue Wash $49.00 $31.85 $39.20 40.00
4565 Revelâge™ Brightening Duo—2 products $129.60 $84.24 $103.68 103.50 7321 Fortifying Hair Mask $37.00 $24.05 $29.60 30.00
7322 Re-Mineralizing Body Lotion 24H $60.00 $39.00 $48.00 50.00
FC5™ Complexion Perfecting Set with 10% discount— 7323 Renewing Body Gelée $56.00 $36.40 $44.80 47.50
1978 $98.00 $63.70 $78.40 80.00
3 products blemishes
FC5 Complexion Revitalizing Set with 10% discount— Arbonne Clear Advantage
1979 $117.00 $76.05 $93.60 96.00 420 Clarifying Wash $20.00 $13.00 $16.00 16.50
3 products
421 Clarifying Toner $20.00 $13.00 $16.00 16.50
1980 FC5 Shower Set with 10% discount—3 products $64.00 $41.60 $51.20 51.00 422 Clarifying Lotion $20.00 $13.00 $16.00 16.50
SeaSource Detox Spa™ 7-Day Renewal Program Set 4589 Acne Spot Treatment $27.00 $17.55 $21.60 22.00
7218 $330.00 $214.50 $264.00 270.00
with Dry Body Brush—8 products 423 Skin Support Supplement $28.00 $18.20 $22.40 22.00
BASICS
9890 SeaSource Detox Spa Express Set—5 products $183.00 $118.95 $146.40 152.50 Arbonne Intelligence
424 Clear Advantage Clarifying Set—4 products $79.50 $51.68 $63.60 64.50 Face
486 Daily Cleanser* $29.00 $18.85 $23.20 22.50
Arbonne Intelligence™ Head-to-Toe Travel Set with 487 Daily Balancer* $29.00 $18.85 $23.20 22.50
1701 $36.00 $23.40 $28.80 30.00
mesh pouf and Travel Bag—11 products 490 Daily Moisturizing Cream, Day & Night* $49.00 $31.85 $39.20 38.50
Colour Sets 481 Rejuvenating Cream $45.00 $29.25 $36.00 35.00
9093 Smoky Eye Look $73.00 $47.45 $58.40 54.00 491 Daily Eye Cream* $36.00 $23.40 $28.80 28.00
9095 Audrey Eye Look $74.00 $48.10 $59.20 56.00 485 Exfoliating Masque with Thermal Fusion $42.00 $27.30 $33.60 32.00
Body
f.y.i. Arbonne™ Sets with Mesh Bag
475 Cleansing Gel* $25.00 $16.25 $20.00 19.50
2313 Speak Your Language Vivacious Set—3 products $72.00 $46.80 $57.60 54.00 460 Body Lotion* $26.00 $16.90 $20.80 14.00
2316 Speak Your Language Ambitious Set—3 products $72.00 $46.80 $57.60 54.00 465 Hand Cream* $18.75 $12.19 $15.00 16.00
2317 Speak Your Language Flirtatious Set—3 products $72.00 $46.80 $57.60 54.00 470 Herbal Foot Cream $24.00 $15.60 $19.20 16.00
455 Hand Cream Travel 5-pack* $32.50 $21.13 $26.00 19.50
2318 Speak Your Language Mysterious Set—3 products $72.00 $46.80 $57.60 54.00 450 Herbal Foot Cream Travel 5-pack $33.00 $21.45 $26.40 24.50
1149 ABC Arbonne Baby Care™ Set—5 products $93.60 $60.84 $74.88 74.00 Hair
765 Daily Self-Adjusting Shampoo* $30.00 $19.50 $24.00 23.50
Figure 8™ Ready, SET, Go! Sets with Shaker Cup and Information Flyer
760 Daily Self-Adjusting Shampoo with Tea Tree Oil $33.00 $21.45 $26.40 25.00
4590 Chocolate—7 products $159.00 $103.35 $127.20 126.00 755 Daily Self-Adjusting Conditioner* $32.00 $20.80 $25.60 25.00
4591 Vanilla—7 products $159.00 $103.35 $127.20 126.00 750 Thermal Fusion Hair & Scalp Revitalizer $31.00 $20.15 $24.80 23.50
*While quantities last
Colour
consultant Pref. face
Item Product SRP price client QV Virtual Illusion™
PRICE
ANTI-AGING 6324 Makeup Primer $40.00 $26.00 $32.00 32.50
NutriMinC RE9 Cream Concealer
369 RElease Deep Pore Cleansing Masque $39.00 $25.35 $31.20 31.00 1075 Fair $28.00 $18.20 $22.40 20.00
370 REveal Facial Scrub $38.00 $24.70 $30.40 31.00 1076 Light $28.00 $18.20 $22.40 20.00
371 REnewing Gelée Crème Hydrating Wash $49.00 $31.85 $39.20 39.00 1077 Medium $28.00 $18.20 $22.40 20.00
372 REstoring Mist Balancing Toner $42.00 $27.30 $33.60 33.00 1078 Dark $28.00 $18.20 $22.40 20.00
373 REality Day Crème with SPF 8 $63.00 $40.95 $50.40 49.50 Line Defiance Liquid Foundation SPF 15
374 REpair Corrective Eye Crème $63.00 $40.95 $50.40 49.00 1060 1C $46.00 $29.90 $36.80 36.00
375 REactivating Facial Serum Day & Night $61.00 $39.65 $48.80 49.00 1061 2W $46.00 $29.90 $36.80 36.00
376 REcover Night Crème $100.00 $65.00 $80.00 79.00 1062 3N $46.00 $29.90 $36.80 36.00
377 REactivating Body Serum $53.00 $34.45 $42.40 42.00 1063 4C $46.00 $29.90 $36.80 36.00
378 REfinish Hydrating Body Lotion $58.00 $37.70 $46.40 45.00 1064 5C $46.00 $29.90 $36.80 36.00
379 REversing Gelée Transforming Lift $56.00 $36.40 $44.80 45.50 1065 6N $46.00 $29.90 $36.80 36.00
381 REfresh Foaming Body Wash $47.00 $30.55 $37.60 35.00 1066 7W $46.00 $29.90 $36.80 36.00
1856 REsist Essential Fatty Acid $55.00 $35.75 $44.00 43.00 1067 8W $46.00 $29.90 $36.80 36.00
6325 REtaliate Wrinkle Filler $54.00 $35.10 $43.20 45.00 1068 9W $46.00 $29.90 $36.80 36.00
6326 REgain Illuminating Enzyme Peel $49.00 $31.85 $39.20 40.00 1069 10 N $46.00 $29.90 $36.80 36.00
NutriMenC RE9 1070 11C $46.00 $29.90 $36.80 36.00
620 REveal Exfoliating Wash $35.00 $22.75 $28.00 27.00 1071 12C $46.00 $29.90 $36.80 36.00
625 REstoring Toner $35.00 $22.75 $28.00 27.00 1072 13 W $46.00 $29.90 $36.80 36.00
630 REsurface Shave Gel $26.00 $16.90 $20.80 20.00 1073 14 N $46.00 $29.90 $36.80 36.00
635 REality Moisturizer with Sunscreen SPF 8 $56.00 $36.40 $44.80 44.00 1074 15 C $46.00 $29.90 $36.80 36.00
BefoRE Sun Mineral Powder Foundation SPF 15
945 Save Face & Body Sunscreen SPF 15 $35.00 $22.75 $28.00 26.00 1901 1C $46.00 $29.90 $36.80 34.00
950 Water-Resistant Sunscreen SPF 30 $38.00 $24.70 $30.40 28.00 1902 2W $46.00 $29.90 $36.80 34.00
955 Glow With it After Sun Lotion $43.00 $27.95 $34.40 32.00 1906 6N $46.00 $29.90 $36.80 34.00
960 To the Rescue Hair Protectant $30.00 $19.50 $24.00 22.00 1907 7W $46.00 $29.90 $36.80 34.00
965 Lip Saver Sunscreen SPF 30 $10.00 $6.50 $8.00 8.00 1908 8W $46.00 $29.90 $36.80 34.00
970 Liquid Sunshine Tan Enhancer SPF 15 $38.00 $24.70 $30.40 28.00 1909 10 N $46.00 $29.90 $36.80 34.00
975 Made in the Shade Self-Tanner Sunscreen SPF 15 $38.00 $24.70 $30.40 28.00 1910 11 C $46.00 $29.90 $36.80 34.00
1710 No Sun Intended Bronzing Powder $36.00 $23.40 $28.80 28.00 1911 12 C $46.00 $29.90 $36.80 34.00
Revelâge 1912 13 W $46.00 $29.90 $36.80 34.00
4555 Brightening Moisture Face Cream with SPF 30 $69.00 $44.85 $55.20 55.00 1913 14 N $46.00 $29.90 $36.80 34.00
4559 Intensive Nighttime Brightening Serum $75.00 $48.75 $60.00 60.00 1914 15 C $46.00 $29.90 $36.80 34.00
4556 Brightening Moisture Hand Cream with SPF 30 $46.00 $29.90 $36.80 37.50 1915 3N $46.00 $29.90 $36.80 34.00
4560 Concentrated On-Target Brightening $57.00 $37.05 $45.60 45.00 1916 4C $46.00 $29.90 $36.80 34.00
RADIANCE + HYDRATION 1917 5C $46.00 $29.90 $36.80 34.00
FC5 1918 9W $46.00 $29.90 $36.80 34.00
7393 Purifying Cleanser + Toner $31.00 $20.15 $24.80 25.00 Translucent Loose Powder
7380 Oil-Absorbing Day Lotion with SPF 20 $48.00 $31.20 $38.40 39.50 1756 Light-Medium $32.00 $20.80 $25.60 24.00
7381 Mattifying Powder $30.00 $19.50 $24.00 25.00 1757 Medium-Dark $32.00 $20.80 $25.60 24.00
7382 Hydrating Cleanser + Freshener $31.00 $20.15 $24.80 25.00 Translucent Pressed Powder
7383 Nurturing Day Lotion with SPF 20 $48.00 $31.20 $38.40 39.50 1790 Fair $24.00 $15.60 $19.20 18.00
7384 Moisturizing Night Crème $51.00 $33.15 $40.80 42.00 1791 Light $24.00 $15.60 $19.20 18.00
7385 Hydrating Eye Crème $36.00 $23.40 $28.80 30.00 1792 Medium $24.00 $15.60 $19.20 18.00
7386 Exfoliating New Cell Scrub $34.00 $22.10 $27.20 28.00 1793 Dark $24.00 $15.60 $19.20 18.00
7387 Invigorating Body Cleanser $29.00 $18.85 $23.20 23.00 Eyes + Cheeks
7388 Ultra-Hydrating Hand Crème $22.00 $14.30 $17.60 18.00 Virtual Illusion
7389 Conditioning Body Moisture $29.00 $18.85 $23.20 23.00 7405 Liquid Eyeliner $23.00 $14.95 $18.40 18.50
7390 Skin Conditioning Oil $15.00 $9.75 $12.00 12.00 6323 Lash Enhancer $43.00 $27.95 $34.40 35.00
7391 Nourishing Daily Shampoo $22.00 $14.30 $17.60 18.00 6445 Eye Definer, Mermaid C $20.00 $13.00 $16.00 16.00
7392 Nourishing Daily Conditioner $20.00 $13.00 $16.00 16.00 6446 Eye Definer, Slate C $20.00 $13.00 $16.00 16.00
Shea Butter 6447 Eye Definer, Mossy W $20.00 $13.00 $16.00 16.00
9684 Hand Care Duo $55.00 $35.75 $44.00 45.00 6448 Eye Definer, Urban N $20.00 $13.00 $16.00 16.00
6449 Eye Definer, Eclipse N $20.00 $13.00 $16.00 16.00
6450 Eye Definer, Hepburn N $20.00 $13.00 $16.00 16.00
6457 Dual Volume Mascara, Black $35.00 $22.75 $28.00 28.50
6459 Dual Volume Mascara, Black/Brown $35.00 $22.75 $28.00 28.50
Warm = W Cool = C Neutral = N Shimmer Shades = d
Price/Qualifying Volume List | Canada | Cont’d
consultant Pref. consultant Pref.
Item Product SRP price client QV Item Product SRP price client QV
PRICE PRICE
Eye Shadow Lipstick cont’d
1181 Mystery N $17.00 $11.05 $13.60 12.00 1464 Razzberry C $22.00 $14.30 $17.60 16.50
1182 Illume N $17.00 $11.05 $13.60 12.00 1465 Ruckus C $22.00 $14.30 $17.60 16.50
1550 Heavenly W d $17.00 $11.05 $13.60 12.00 1466 Plumish C $22.00 $14.30 $17.60 16.50
1551 Shy W $17.00 $11.05 $13.60 12.00 1467 Jam C $22.00 $14.30 $17.60 16.50
1552 Chiffon W $17.00 $11.05 $13.60 12.00 Prep & Plump™
1553 Linen W $17.00 $11.05 $13.60 12.00 1780 Platinum NW d $35.00 $22.75 $28.00 28.00
1554 Mesmerized W d $17.00 $11.05 $13.60 12.00 1781 Velvet W d $35.00 $22.75 $28.00 28.00
1555 Prosper W d $17.00 $11.05 $13.60 12.00 1782 Gleam N d $35.00 $22.75 $28.00 28.00
1556 Counterfeit W d $17.00 $11.05 $13.60 12.00 1783 Saucy C d $35.00 $22.75 $28.00 28.00
1557 Gilded W d $17.00 $11.05 $13.60 12.00 1784 Echo W d $35.00 $22.75 $28.00 28.00
1558 Suede W $17.00 $11.05 $13.60 12.00 1785 Cosmo NC d $35.00 $22.75 $28.00 28.00
1559 Reckless W $17.00 $11.05 $13.60 12.00 1786 Tango W d $35.00 $22.75 $28.00 28.00
1560 Magic W d $17.00 $11.05 $13.60 12.00 1787 Hysterical NW $35.00 $22.75 $28.00 28.00
1561 Smudge W $17.00 $11.05 $13.60 12.00 1788 $35.00 $22.75 $28.00 28.00
On Point C d
1562 Meringue N d $17.00 $11.05 $13.60 12.00
1789 Delicious NC d $35.00 $22.75 $28.00 28.00
1563 Tulle N d $17.00 $11.05 $13.60 12.00
Aromatherapy
1564 Graphite N d $17.00 $11.05 $13.60 12.00 Arbonne Aromassentials
1565 Demure N $17.00 $11.05 $13.60 12.00 7085 Awaken Rejuvenating Body Mist $20.00 $13.00 $16.00 16.00
1566 Diva N $17.00 $11.05 $13.60 12.00 7088 Awaken Bath and Shower Gel $22.00 $14.30 $17.60 18.00
1567 Cinder N d $17.00 $11.05 $13.60 12.00 7089 Awaken Sea Salt Scrub $35.00 $22.75 $28.00 28.00
1568 Cosmic N d $17.00 $11.05 $13.60 12.00 7092 Awaken Body Lotion $25.00 $16.25 $20.00 20.00
1569 Bewitched N d $17.00 $11.05 $13.60 12.00 7050 Reactivate Body Lotion $25.00 $16.25 $20.00 20.00
1570 Satin C d $17.00 $11.05 $13.60 12.00 7086 Reactivate Rejuvenating Body Mist $20.00 $13.00 $16.00 16.00
1571 Ballet C d $17.00 $11.05 $13.60 12.00 7087 Unwind Rejuvenating Body Mist $20.00 $13.00 $16.00 16.00
1572 Petal C $17.00 $11.05 $13.60 12.00 7090 Unwind Massage Oil $37.00 $24.05 $29.60 30.00
1573 Subtle C $17.00 $11.05 $13.60 12.00 7091 Unwind Bath Salts $25.00 $16.25 $20.00 20.00
1574 Dusk C d $17.00 $11.05 $13.60 12.00 7093 Unwind Body Lotion $25.00 $16.25 $20.00 20.00
1575 Haze C d $17.00 $11.05 $13.60 12.00 7094 Unwind Bath and Shower Gel $22.00 $14.30 $17.60 18.00
1576 Vapor C d $17.00 $11.05 $13.60 12.00 teen
1577 Flannel C d $17.00 $11.05 $13.60 12.00 f.y.i. Arbonne™
1578 Moody C d $17.00 $11.05 $13.60 12.00 Speak Your Language
1579 Inkling C $17.00 $11.05 $13.60 12.00 7300 PersonalSpace Spray Fragrance, Flirtatious $27.00 $17.55 $21.60 20.00
1580 Charade C d $17.00 $11.05 $13.60 12.00 7301 PersonalSpace Spray Fragrance, Ambitious $27.00 $17.55 $21.60 20.00
1581 Sugar Beet C $17.00 $11.05 $13.60 12.00 7302 PersonalSpace Spray Fragrance, Mysterious $27.00 $17.55 $21.60 20.00
Brow Wax 7314 PersonalSpace Spray Fragrance, Vivacious $27.00 $17.55 $21.60 20.00
1189 Auburn $24.00 $15.60 $19.20 18.00 7303 Wash&Wear Body Wash, Ambitious $22.00 $14.30 $17.60 16.00
1190 Blonde $24.00 $15.60 $19.20 18.00 7304 Wash&Wear Body Wash, Mysterious $22.00 $14.30 $17.60 16.00
1191 Brunette $24.00 $15.60 $19.20 18.00 7305 Wash&Wear Body Wash, Flirtatious $22.00 $14.30 $17.60 16.00
1192 Clear $24.00 $15.60 $19.20 18.00 7315 Wash&Wear Body Wash, Vivacious $22.00 $14.30 $17.60 16.00
Lash Colour 7306 BodyBetter Body Cream, Mysterious $24.00 $15.60 $19.20 18.00
1050 Black $28.00 $18.20 $22.40 22.00 7307 BodyBetter Body Cream, Ambitious $24.00 $15.60 $19.20 18.00
1051 Brown/Black $28.00 $18.20 $22.40 22.00 7308 BodyBetter Body Cream, Flirtatious $24.00 $15.60 $19.20 18.00
Blusher 7313 BodyBetter Body Cream, Vivacious $24.00 $15.60 $19.20 18.00
1620 Smitten W $19.00 $12.35 $15.20 14.00 7309 SugarSlush Body Scrub, Ambitious $27.00 $17.55 $21.60 22.00
1621 Savvy W $19.00 $12.35 $15.20 14.00 7310 SugarSlush Body Scrub, Flirtatious $27.00 $17.55 $21.60 22.00
1622 Adonis W d $19.00 $12.35 $15.20 14.00 7311 SugarSlush Body Scrub, Mysterious $27.00 $17.55 $21.60 22.00
7312 SugarSlush Body Scrub, Vivacious $27.00 $17.55 $21.60 22.00
1623 Rebel W d $19.00 $12.35 $15.20 14.00
1624 Glow NW $19.00 $12.35 $15.20 14.00
Face Me Colour
1640 ItShines Lip Gloss, Diva W d $14.00 $9.10 $11.20 10.00
1625 Foxy NW $19.00 $12.35 $15.20 14.00
1641 ItShines Lip Gloss, Vogue C d $14.00 $9.10 $11.20 10.00
1626 Excite NW d $19.00 $12.35 $15.20 14.00
1642 ItShines Lip Gloss, Paparazzi N d $14.00 $9.10 $11.20 10.00
1627 Forbidden NW $19.00 $12.35 $15.20 14.00
1643 ItShines Lip Gloss, Fashionista N d $14.00 $9.10 $11.20 10.00
1628 Bashful NC d $19.00 $12.35 $15.20 14.00
1644 ItShines Lip Gloss, VIP C d $14.00 $9.10 $11.20 10.00
1629 Purrrr... NC $19.00 $12.35 $15.20 14.00
1645 ItShines Lip Gloss, Couture W d $14.00 $9.10 $11.20 10.00
1630 Flirt NC d $19.00 $12.35 $15.20 14.00
7600 GetEven Tinted Moisturizer SPF 15, Light $24.00 $15.60 $19.20 18.00
1631 Gypsy NC d $19.00 $12.35 $15.20 14.00
7601 GetEven Tinted Moisturizer SPF 15, Light to Medium $24.00 $15.60 $19.20 18.00
1632 Promise C $19.00 $12.35 $15.20 14.00 7602 GetEven Tinted Moisturizer SPF 15, Medium $24.00 $15.60 $19.20 18.00
1633 Flaunt C $19.00 $12.35 $15.20 14.00 7603 GetEven Tinted Moisturizer SPF 15, Medium to Dark $24.00 $15.60 $19.20 18.00
1634 Captivate C d $19.00 $12.35 $15.20 14.00 7604 EyeQ Cream Eye Shadow, Best Dressed W d $14.00 $9.10 $11.20 10.00
1635 Drama C d $19.00 $12.35 $15.20 14.00 7605 EyeQ Cream Eye Shadow, Dramatic C d $14.00 $9.10 $11.20 10.00
Wipe Out Eye Makeup Remover 7606 EyeQ Cream Eye Shadow, HS Sweetheart C d $14.00 $9.10 $11.20 10.00
1145 Makeup Remover $26.00 $16.90 $20.80 19.50 7607 EyeQ Cream Eye Shadow, Quarterback C N $14.00 $9.10 $11.20 10.00
Lips 7608 EyeQ Cream Eye Shadow, Prom Queen C N d $14.00 $9.10 $11.20 10.00
Virtual Illusion™
7609 EyeQ Cream Eye Shadow, Sheer Genius W d $14.00 $9.10 $11.20 10.00
Lip Definer
6451 Vixen C $20.00 $13.00 $16.00 16.00 Baby
ABC Arbonne Baby Care™
6452 Kola N $20.00 $13.00 $16.00 16.00
849 ABC Sunscreen SPF 30+ $27.00 $17.55 $21.60 22.00
6453 Naughty C $20.00 $13.00 $16.00 16.00
850 ABC Hair & Body Wash $18.00 $11.70 $14.40 14.00
6454 Sienna W $20.00 $13.00 $16.00 16.00
6455 Innocent N $20.00 $13.00 $16.00 16.00
851 ABC Body Lotion $18.00 $11.70 $14.40 14.00
6456 Nice N $20.00 $13.00 $16.00 16.00 852 ABC Body Oil $23.00 $14.95 $18.40 18.00
Sheer Shine 853 ABC Herbal Diaper Rash Cream $18.00 $11.70 $14.40 14.00
1040 Bare N $22.00 $14.30 $17.60 16.00 Healthy Living
Figure 8™
1041 Tutu N d $22.00 $14.30 $17.60 16.00
1950 Go Easy! Vitamin/Mineral Shake, Chocolate—15 servings $40.00 $26.00 $32.00 32.50
1042 Goldie W d $22.00 $14.30 $17.60 16.00
1952 Go Easy! Vitamin/Mineral Shake, Vanilla—15 servings $40.00 $26.00 $32.00 32.50
1043 Copper W d $22.00 $14.30 $17.60 16.00 1968 Go Easy! Vitamin/Mineral Shake, Chocolate—30 servings $69.00 $44.85 $55.20 56.00
1044 VaVaVoom C d $22.00 $14.30 $17.60 16.00 1970 Go Easy! Vitamin/Mineral Shake, Vanilla—30 servings $69.00 $44.85 $55.20 56.00
1045 Sterling C d $22.00 $14.30 $17.60 16.00 1960 Go Anywhere! Fibre Booster $40.00 $26.00 $32.00 32.00
Lipstick 1844 Figure 8 Daily Detox Tea $19.00 $12.35 $15.20 14.00
1440 Bikini C d $22.00 $14.30 $17.60 16.50 1956 NRG
GO3! Fizzing Beverage Tablets, Pomegranate Splash $34.00 $22.10 $27.20 28.00
1441 Paris C d $22.00 $14.30 $17.60 16.50 6461 NRG
GO3! Fizzing Beverage Tablets, Citrus Surge $34.00 $22.10 $27.20 28.00
1442 Sunset NC d $22.00 $14.30 $17.60 16.50 1857 Going, Going, Gone! $52.00 $33.80 $41.60 45.50
1443 Earth N d $22.00 $14.30 $17.60 16.50 1962 On the Go! Weight Loss Chews, Chocolate $26.00 $16.90 $20.80 19.50
1444 Crazed NW d $22.00 $14.30 $17.60 16.50 Figure 8 Vanish™
1445 Bravo N $22.00 $14.30 $17.60 16.50 1876 Contouring Cellulite Cream $68.00 $44.20 $54.40 55.00
1446 Honey Do W $22.00 $14.30 $17.60 16.50 6349 Water Relief Treatment Serum $49.00 $31.85 $39.20 40.00
1447 Sundance W d $22.00 $14.30 $17.60 16.50 Nutrition
1448 Nectar W d $22.00 $14.30 $17.60 16.50 Arbonne Smart Nutritional Hybrids™
1449 Hula W $22.00 $14.30 $17.60 16.50 511 Daily Power Packs for Men $170.00 $110.50 $136.00 129.00
1450 Mysterious W $22.00 $14.30 $17.60 16.50 512 Daily Power Packs for Women $170.00 $110.50 $136.00 129.00
1451 Fatale W $22.00 $14.30 $17.60 16.50 513 Daily Power Punch for Kids $30.00 $19.50 $24.00 22.00
1452 Illusion N d $22.00 $14.30 $17.60 16.50 516 Daily Vitamin Chews for Teens $33.00 $21.45 $26.40 24.00
1453 Twig N $22.00 $14.30 $17.60 16.50 Arbonne Bio-Nutria™
1454 Surreal N d $22.00 $14.30 $17.60 16.50 Remedy
1455 Smolder N d $22.00 $14.30 $17.60 16.50 1859 Herbal Colon Cleanse $27.00 $17.55 $21.60 20.00
1456 Terracotta N $22.00 $14.30 $17.60 16.50 1805 Herbal Muscle Massage Gel $21.00 $13.65 $16.80 15.50
1457 Legend N $22.00 $14.30 $17.60 16.50 1810 Get Well Soon $33.00 $21.45 $26.40 24.00
1458 Expresso N $22.00 $14.30 $17.60 16.50 1815 Herbal Vapor Rub $21.00 $13.65 $16.80 15.00
1459 Decadent N $22.00 $14.30 $17.60 16.50 1816 Herbal Vapor Soak $30.00 $19.50 $24.00 22.00
1460 Whisper C d $22.00 $14.30 $17.60 16.50 Warm = W Cool = C Neutral = N Shimmer Shades = d
1461 Tickled C d $22.00 $14.30 $17.60 16.50
1462 Blushing C d $22.00 $14.30 $17.60 16.50
1463 Bubblegum C d $22.00 $14.30 $17.60 16.50 2009R06 02
©2009 ARBONNE INTERNATIONAL, LLC
all rights reserved.
ARBONNE.Ca
 How to Make Hostess, Guest, Purse & Prospecting Packages

Hostess Packages
Make sure hostess has this prior to presentation, always have 1-2 on hand at your presentations because someone will
book and then you can give it to them right there and go through it in person!

• Host Planner
• 1-2 Catalogues (one for her to collect outside orders and other for work lunch room, etc.)
• 4 RE-9 Samples (one for herself, 3 for friends to try BEFORE party)
• Hostess Menu
• Arbonne Opportunity Information (ex. Company Brochure, current Magazine, EOA’s)
• Wish List

Guest Packages for Presentations

You can put these in a nice folder of just paper clip them together. Let everyone know by filling it out completely they
will receive a Free Gift.
(Suggestion: Deep Pore Cleansing Duo Sample - wrap ribbon around it)
• Client Card
• Hostess Menu
• ICCS- Independent Consultant Compensation Summary (Available
for download online under Internet Consultants)
• EOA Hostess, Purse & Prospecting packs look
• Order Form best when inserted into Clear Bags.
TIP: Re-use a laminated version of both the Menu and ICCS. One size bag can be used for all.

Purse Packs
• Arbonne NOW Company Brochure
• Usage Card Print off (available under Internet Consultants Tools -> Printed Media -> Usage Cards)
• EOA wrapped around the sample and put into clear bag & seal it up. You now have an awesome, professional
little package to hand to people.
• ALWAYS HAVE YOUR LABEL ON ALL THE INFORMATION INSIDE!

Prospecting Package
• Catalogue
• Arbonne NOW Company Brochure
• EOA (try to tailor the story to who you are giving the package to)
• RE-9 & Primer Sample
• Dial in Information regarding any 24 hour Recorded Call for listening. (Can be included on a label or on the back
of your business card.)

To get the Clear Bags go to www.clearbags.ca and order the

8 ½ by 11 strong sided, clear bags.
You may also be able to find these at your local craft or packaging supply store.
 40 Guests in 4 Minutes
Here’s a quick way to jog your memory of people you could
invite to your Arbonne presentation. Don’t be disappointed if
certain guests cannot attend—just ask if it would be okay to
have the consultant call and set up a time with her for her to try
out the products. AND remember: all “outside” orders will be
applied to your sales total and help you earn more rewards!
Now grab a pen and try the following exercise—you’ll be
surprised how quickly your list grows!
4 People you do business w/
4 Relatives (bank, store, salon, etc.)
______________________________ ______________________________
______________________________ ______________________________
______________________________ ______________________________
______________________________ ______________________________
4 People who’ve invited you
4 Friends to a party
______________________________ ______________________________
______________________________ ______________________________
______________________________ ______________________________
______________________________ ______________________________
4 Co-Workers or Spouse’s 4 People from Holiday List
Co-workers
______________________________ ______________________________
______________________________ ______________________________
______________________________ ______________________________
______________________________ ______________________________
4 Previous co-workers or
4 Neighbors neighbors
______________________________ ______________________________
______________________________ ______________________________
______________________________ ______________________________
______________________________ ______________________________
4 Contacts thru your kids
4 Church or Social Group (scouts, dance, sports, teachers)
______________________________ ______________________________
______________________________ ______________________________
______________________________ ______________________________
______________________________ ______________________________
HOST PLANNER
Thank you for scheduling your Arbonne
presentation on:
________________________________ at ________.
ENJOY A FUN TIME WITH FRIENDS!
Once you have experienced the Arbonne
difference, you’ll want to share these results-
oriented products with everyone! When you
host an Arbonne Presentation, you can earn
amazing discounts on all your favorite
products while sharing your great find with
friends. Arbonne is all about sharing great
products and a wonderful opportunity for
family and friends to get together!
Your Name
Arbonne International
Independent Consultant
Contact Info
E-Mail
Keep in mind that I am always looking for
leaders who want to partner with me in the
Arbonne business. I will be glad to discuss this
lucrative opportunity with you or with anyone
you think may be interested in learning more
about Arbonne. I have included some
information about the business. If you have
any questions about your presentation or the
Arbonne opportunity, please contact me. I
look forward to an awesome get-together
with you!
 HOSTING REWARDS CHECKLIST
FREE Deal or no Deal gift for booking at Party! (up to $97
value)
$25.00 FREE PRODUCT of your choice for having 5 or
more people in attendance.
$25.00 FREE PRODUCT when held on the date originally
booked.
$50.00 FREE PRODUCT of your choice for booking three
get-togethers!
FREE Gift for any guest that brings a friend!
Choose ANY $100 of products for ONLY $24 (with $300 in
retail sales)!
That’s over $300 of Arbonne product for only $20!!
Host Wish List
Item# Description Price
_________________________________________________________
_________________________________________________________
_________________________________________________________
_________________________________________________________
_________________________________________________________
_________________________________________________________
_________________________________________________________
_________________________________________________________
_________________________________________________________
As your Arbonne consultant, I want to help you have the most
successful presentation. Follow these simple steps and you’ll be
sure to earn your hostess rewards:
Step 1: Make your guest list and return the names, addresses
and phone numbers to me and I will mail out the invitations. Be
sure to OVER INVITE!!
Step 2: Give your guests a personal invitation, either in person or
on the phone. Remember, if you want 5 or 6 guests at your
presentation, secure 10 “yes’s” because there could be last
minute cancellations. Encourage them to bring a friend—I will
give a FREE gift to those that do!
Step 3: Let me know who the yes’s and maybe’s are so I can
call them and introduce myself prior to the party.
Step 4: Follow-up with your guests a few days before to make
sure they have the date and time secured on their calendar.
Step 5: Serve light refreshments & plan to start on time!
Other Tips for a Successful Arbonne Presentation
**Use the 40 guests in 4 minutes to help you come up with your
guest list. DON’T pre-judge—everyone needs skin care, make-
up, spa and nutritional products. Tell them which Arbonne
products you like best!
**Set your goal and make your WISH LIST of your favorites!
**Keep extra invites on hand wherever you go. The more you
invite, the easier it will be to achieve your goal.
**For those that can’t attend, give them the opportunity to
purchase before your presentation. This will help you reach your
goal. Give them a catalogue (order form is inside). Just add 10%
to every order to cover tax and shipping. Checks and credit
cards accepted.
**Create an environment in your home free of distractions.
 Hostess Coaching & Pre-Profiling

Hostess Coaching
Booking the presentation is the first step and by following a few simple steps this could greatly
increase your sales, relationship building, with hostess and their guests and also help you find a
business builder, new clients and of course helping everyone get the best Arbonne experience
possible. Being overwhelmed can cause fear and confusion!!

So let’s remember to keep everything SIMPLE, LIGHT AND FUN!

We want to treat our hostess like gold, not have them do 101 things before their presentation.
You are there to help them earn Free Product and by you helping them it will help you! Make
sure your hostess knows that she also plays a role in the success of her presentation.

#1 is to BE ORGANIZED- have hostess packages ready and on-hand in your bag at every
presentation, this will save your mailing or dropping the package off afterwards.

See “Packets, What to include” for a complete list of everything that goes into your Hostess
Pack.

Sales Tip: You want your hostess to be your best advocate at her presentation, so if she is
within driving distance, take her a TRY IT BEFORE YOU BUY IT Basket full of Arbonne products
to Sample. Here is a few examples of what could be in that basket: F8 Chews, Couple Packs of
Detox Tea, mini sizes of any products you may have on hand, package of Seasource Soak, a full
RE9 Demo Set, shampoo & conditioner etc. Take as many products as you can that won’t be
contaminated; basically keep in mind HEAD TO TOE! If you hostess is not driving distance, make
sure to put ALL kinds of Samples in the Hostess Pack for her to try before her presentation.

Wish list – By having your hostess fill this out ahead of time, it will save time at the end of the
presentation because she will already know what she wants, especially if you have given her a
Try it Basket or various Samples.

Samples Packs- **DO NOT SKIP THIS STEP** It will only prolong sales if you have to hand out
samples at your presentation! Call and make sure that the samples are handed out 5 days prior
to the show. Let your hostess know that when her guests bring back empty sample packets,
they will receive a FREE GIFT. If a guest who has a sample does not make it to the show, don’t
forget to FOLLOW UP with them by phone. You should make it a rule of Thumb to keep in
CONSTANT CONTACT with your hostess before your presentation; this will keep your
cancellation rate to a minimum because your hostess will be excited, as well she will know you
take your business serious and that you are counting on her.
Pre-Profiling
WHY Pre Profile, so we can find and fill a need for everyone at the presentation!

What this means is, you need to ask your HOSTESS for a list of people she has invited to her
presentation, along with their phone numbers so you can touch base with the guests before
hand.

DON’T BE AFRAID of this Step. You are calling to find a need and fill it at the presentation.

In this conversation you want to find out,

What their skin care needs are?

What they are currently using and if there was one thing they could change about their skin,
what would it be. And do they have any known allergies?

This way you know what to bring as far as product and information to the presentation. Let
them know you look forward to meeting them in person and thank them for supporting the
Hostess!

Sample Verbiage for making this call.

HI, ____________ this is ____________ calling. I am the Arbonne Consultant who will be at
_____________on ___________________ Do you have a minute? If yes, carry on…

I just want to say thank you in advance for giving me the opportunity to share Arbonne’s
Products with you, I also want to ask you a few questions before hand so I can make sure I am
prepared to help you the best I can during the presentation.

This is when you want to ask them the questions listed above.

Always remember we are trying to make this an awesome experience for EVERYONE, especially
the hostess because she could be a potential business builder. So make sure you are planting
the seeds of the business before the presentation, along with during. Also, always ask the
hostess who she would have liked to have been there that was unable to attend. Let her know
that you have two baskets available that you can drop off for them to experience Arbonne in
the comfort of their home for 4 days. Or if it is long distance, ask her if she can send them a
sample of Arbonne products, compliments of her!

Ross Shaffer speaks about selling the experience: BOTH HOSTESS COACHING AND PRE-
PROFILING ARE ALL PART OF THE “EXPERIENCE” THAT WE GIVE. Make yourself stand out!!!!
Copy this list for each presentation to make sure you are prepared every time!
Check each step off as you complete it.
Hostess Name:
Presentation Date:
Theme:
Presentation Checklist

Part 1- Before

Make sure you have her Hostess Product Gift on hand

(Deal or No Deal Gift, Sea Salt Scrub)
€ Product(s): __________________
€ This product is ordered
Hostess Pack to Hostess (ASAP prior to class)
€ Mailed on: __________________________
1 week Prior- Coach your Hostess
Date to have coaching:_____________________
€ Make sure host has made good use of the sample packs and that her guests know that if the
sample comes back empty, they will receive a gift from you!
€ Remind her of benefits of collecting outside orders
€ Have conversation with hostess regarding what to expect during the presentation

Tip: have her keep home free of distractions & leave food till end of presentation.

4 days before - have guest list in hand 1 week prior to presentation

€ (give hostess free gift for getting this to you)
Night before class – Pre-Profile
€ Call all guests confirmed to attend

Joel Weldon says there are three keys to making every presentation successful.
Those keys are “preparation, preparation, preparation.”
Copy this list for each presentation to make sure you are prepared every time!
Check each step off as you complete it.
Hostess Name:
Presentation Date:
Theme:
Part 2- During
Arrive Early
€ Have Cash Float on Hand
€ Pens/ calculator
€ Client Packets
€ Bookmarks & Take-Home Catalogues
€ Free product giveaways
€ Order Forms
€ Hostess Packets (min. two)
€ Prospecting Packet (min. two)
€ Deal or No Deal Boxes
€ Class Notes & Close Sheets
€ Foot tubs (if doing Spas. You can also have guests bring their own.)

Part 3- After
This is when the incredible customer service can’t STOP!

Encourage hostess to close class quickly

Place Order right away
While waiting for order, print and fill in client purchase thank-you notes
Enter e-mails in Client Blast list
If there are backorders do not wait to deliver the rest of the orders.
Write personal Thank You Note to Hostess

Follow Up System in Part 4 takes over from here!

Joel Weldon says there are three keys to making every presentation successful.
Those keys are “preparation, preparation, preparation.”
 RV 20% Off Savings RV 20% Off Savings RV 20% Off Savings
$10.00 $8.00 $2.00 $10.00 $8.00 $2.00 $10.00 $8.00 $2.00
$14.00 $11.20 $2.80 $14.00 $11.20 $2.80 $14.00 $11.20 $2.80
$15.00 $12.00 $3.00 $15.00 $12.00 $3.00 $15.00 $12.00 $3.00
$17.00 $13.60 $3.40 $17.00 $13.60 $3.40 $17.00 $13.60 $3.40
$20.00 $16.00 $4.00 $20.00 $16.00 $4.00 $20.00 $16.00 $4.00
$21.00 $16.80 $4.20 $21.00 $16.80 $4.20 $21.00 $16.80 $4.20
$22.00 $17.60 $4.40 $22.00 $17.60 $4.40 $22.00 $17.60 $4.40
$23.00 $18.40 $4.60 $23.00 $18.40 $4.60 $23.00 $18.40 $4.60
$24.00 $19.20 $4.80 $24.00 $19.20 $4.80 $24.00 $19.20 $4.80
$25.00 $20.00 $5.00 $25.00 $20.00 $5.00 $25.00 $20.00 $5.00
$26.00 $20.80 $5.20 $26.00 $20.80 $5.20 $26.00 $20.80 $5.20
$27.00 $21.60 $5.40 $27.00 $21.60 $5.40 $27.00 $21.60 $5.40
$28.00 $22.40 $5.60 $28.00 $22.40 $5.60 $28.00 $22.40 $5.60
$29.00 $23.20 $5.80 $29.00 $23.20 $5.80 $29.00 $23.20 $5.80
$30.00 $24.00 $6.00 $30.00 $24.00 $6.00 $30.00 $24.00 $6.00
$31.00 $24.80 $6.20 $31.00 $24.80 $6.20 $31.00 $24.80 $6.20
$33.00 $26.40 $6.60 $33.00 $26.40 $6.60 $33.00 $26.40 $6.60
$34.00 $27.20 $6.80 $34.00 $27.20 $6.80 $34.00 $27.20 $6.80
$35.00 $28.00 $7.00 $35.00 $28.00 $7.00 $35.00 $28.00 $7.00
$36.00 $28.80 $7.20 $36.00 $28.80 $7.20 $36.00 $28.80 $7.20
$37.00 $29.60 $7.40 $37.00 $29.60 $7.40 $37.00 $29.60 $7.40
$38.00 $30.40 $7.60 $38.00 $30.40 $7.60 $38.00 $30.40 $7.60
$39.00 $31.20 $7.80 $39.00 $31.20 $7.80 $39.00 $31.20 $7.80
$40.00 $32.00 $8.00 $40.00 $32.00 $8.00 $40.00 $32.00 $8.00
$41.00 $32.80 $8.20 $41.00 $32.80 $8.20 $41.00 $32.80 $8.20
$42.00 $33.60 $8.40 $42.00 $33.60 $8.40 $42.00 $33.60 $8.40
$43.00 $34.40 $8.60 $43.00 $34.40 $8.60 $43.00 $34.40 $8.60
$45.00 $36.00 $9.00 $45.00 $36.00 $9.00 $45.00 $36.00 $9.00
$46.00 $36.80 $9.20 $46.00 $36.80 $9.20 $46.00 $36.80 $9.20
$47.00 $37.60 $9.40 $47.00 $37.60 $9.40 $47.00 $37.60 $9.40
$48.00 $38.40 $9.60 $48.00 $38.40 $9.60 $48.00 $38.40 $9.60
$49.00 $39.20 $9.80 $49.00 $39.20 $9.80 $49.00 $39.20 $9.80
$51.00 $40.80 $10.20 $51.00 $40.80 $10.20 $51.00 $40.80 $10.20
$52.00 $41.60 $10.40 $52.00 $41.60 $10.40 $52.00 $41.60 $10.40
$53.00 $42.40 $10.60 $53.00 $42.40 $10.60 $53.00 $42.40 $10.60
$54.00 $43.20 $10.80 $54.00 $43.20 $10.80 $54.00 $43.20 $10.80
$55.00 $44.00 $11.00 $55.00 $44.00 $11.00 $55.00 $44.00 $11.00
$56.00 $44.80 $11.20 $56.00 $44.80 $11.20 $56.00 $44.80 $11.20
$57.00 $45.60 $11.40 $57.00 $45.60 $11.40 $57.00 $45.60 $11.40
$58.00 $46.40 $11.60 $58.00 $46.40 $11.60 $58.00 $46.40 $11.60
$60.00 $48.00 $12.00 $60.00 $48.00 $12.00 $60.00 $48.00 $12.00
$61.00 $48.80 $12.20 $61.00 $48.80 $12.20 $61.00 $48.80 $12.20
$63.00 $50.40 $12.60 $63.00 $50.40 $12.60 $63.00 $50.40 $12.60
$64.00 $51.20 $12.80 $64.00 $51.20 $12.80 $64.00 $51.20 $12.80
$68.00 $54.40 $13.60 $68.00 $54.40 $13.60 $68.00 $54.40 $13.60
$69.00 $55.20 $13.80 $69.00 $55.20 $13.80 $69.00 $55.20 $13.80
$72.00 $57.60 $14.40 $72.00 $57.60 $14.40 $72.00 $57.60 $14.40
$73.00 $58.40 $14.60 $73.00 $58.40 $14.60 $73.00 $58.40 $14.60
$74.00 $59.20 $14.80 $74.00 $59.20 $14.80 $74.00 $59.20 $14.80
$75.00 $60.00 $15.00 $75.00 $60.00 $15.00 $75.00 $60.00 $15.00
$79.50 $63.60 $15.90 $79.50 $63.60 $15.90 $79.50 $63.60 $15.90
$93.60 $74.88 $18.72 $93.60 $74.88 $18.72 $93.60 $74.88 $18.72
$98.00 $78.40 $19.60 $98.00 $78.40 $19.60 $98.00 $78.40 $19.60
$100.00 $80.00 $20.00 $100.00 $80.00 $20.00 $100.00 $80.00 $20.00
$117.00 $93.60 $23.40 $117.00 $93.60 $23.40 $117.00 $93.60 $23.40
$129.60 $103.68 $25.92 $129.60 $103.68 $25.92 $129.60 $103.68 $25.92
$137.00 $109.60 $27.40 $137.00 $109.60 $27.40 $137.00 $109.60 $27.40
$159.00 $127.20 $31.80 $159.00 $127.20 $31.80 $159.00 $127.20 $31.80
$170.00 $136.00 $34.00 $170.00 $136.00 $34.00 $170.00 $136.00 $34.00
$183.00 $146.40 $36.60 $183.00 $146.40 $36.60 $183.00 $146.40 $36.60
$222.00 $177.60 $44.40 $222.00 $177.60 $44.40 $222.00 $177.60 $44.40
$330.00 $264.00 $66.00 $330.00 $264.00 $66.00 $330.00 $264.00 $66.00
$378.00 $302.40 $75.60 $378.00 $302.40 $75.60 $378.00 $302.40 $75.60
` HOSTESS MENU
The Detox Spa Party
Pamper your family and friends with an Arbonne Spa party. Arbonne’s SeaSource
Detox Spa offers soothing marine botanicals to encourage relaxation and
restoration. Deeply cleanse your body of the internal and external toxins that
come to us through the air we breathe, the water we drink, the objects we touch
and the food we eat. Set aside some time to pamper yourself from head to toe
with an intensely purifying and rejuvenating spa journey.

Skin Care Solutions

Have your friends heard of Arbonne? Invite everyone you know and introduce
them to the Arbonne Difference! Experience Arbonne skin care, using the U.S.
and Swiss Patent Pending NutriMinC RE9 Anti-aging line of products. Impress them
with the best of the best in Premium Skin Care, Health and Wellness Products.

“Peel Party”
Experience the difference with Arbonne’s ReGain Illuminating Enzyme Peel &
Retaliate Wrinkle Filler. Who needs Botox when you can fight the aging process
inexpensively and in the comfort of your own home! Experience the Re9 Express
Set that includes a purifying peel of exotic blends and fruit enzymes that revitalize
tired skin!

Mother/Daughter Party
Introducing skin care for all ages! Sample the best there is – for both Moms and
daughters! You’ll both experience products that you’ll love. FYI at Arbonne
we’ve got something for everyone. Kick back, relax, laugh and enjoy, this is a fun
filled evening for all!

Hollywood Makeover- Inspired by Celebrity Make-Up Artist Krista Embry

Step by Step you will learn how to choose and apply Arbonne’s Color Line. For
Maximum results, invite only 4 guests to share in this experience. We’ll create an
environment in which you can learn how to choose the right colors for your skin
type and learn tips and current trends in make-up application. 4 different looks to
choose from: Including “Smokey, Audrey, V Shape, & Casual.”

Nutrition and Wellness

Enjoy sampling Arbonne's tasty Figure 8® protein and fiber shakes along with our
Detox tea and weight loss chews while learning about our remarkable Weight
management program. Combine this with an overview of Arbonne’s Smart
Nutritional Hybrids™ and see for yourself how daily nutrition just got easier to
swallow!

HOSTING DESSERTS
*FREE Gift for BOOKING TODAY!
*FREE Gift if I receive your invitation list within one week of booking your date!
*FREE Sea Salt Scrub with 5 or more ordering guests in attendance!
*FREE $115 RE9 Anti-Aging body care set with 2 bookings at OR before your party!

*With every $300 in retail sales at your class YOU choose

$120 of products for ONLY $24
That’s 80% in SAVINGS!

Make your “reservations” TODAY.

 GROUP SKIN CARE PRESENTATION

GROUP SKIN CARE PRESENTATION PREPARATION

What to take with you:

1. NutriMinC RE9 anti-aging line in Gold Bag
2. Awaken Sea Salt Scrub to use at sink and leave for the Hostess
3. Basket of your favorite products. Be sure to include a variety from different lines, but
only what will fit in a basket (no more than 8 products).
4. Foundation selector samples.
5. Primer (if not one of your favorites)
6. Catalogues, pens
7. Wash cloths
8. Samples: Shampoo, RE9 masque, RE9 scrub for guests who bring a friend. (Wrap in
a bag or tie with a bow) Do not take RE9 or Intelligence facial samples, otherwise
people will want to try first and you will have a $0 class.

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9. One wrapped tin or box for each person in attendance to play “Deal or No Deal”.
Recommend that you cut products out of the catalogue and wrap them in a pretty tin,
bag or box. Do not use full size products. Their gift is given at their presentation.
10. Client profile card/sheet
11. 2-3 Eye on Arbonne stories to share
12. Opportunity Packets:
o .Empowering woman, EOA , Samples, etc
o In the bottom left corner of the magazine place a label with your contact information
and the number for a recorded Discover Arbonne Call
o 13.Hostess Packet
o Clear Bags:
o Business card
o Sample for Hostess
o Catalog
o Retail forms for outside orders
o 1-2 Eye on Arbonne stories
o Hostess Letter
14.Damp paper towels placed on a plate of the hostesses. (get from hostess)
15.Chews and detox tea for question game
16.Calculator

2
As guests arrive
Greet each guest and use the Sea Salt Scrub at the sink (use this time to introduce
yourself and build a rapport with them). Have the hostess invite them to get some snacks
and take a seat in the room for the Presentation. Give each guest a Client Profile
card/sheet to fill out.
If playing the Deal or No Deal game, hand out the boxes/tins and tell them to hang on to
them, don’t peak and you will explain later.

GROUP PRESENTATION
The Hostess
Have the hostess thank everyone for coming and say a few words to the group about
why she wanted them to hear about Arbonne. (Maybe she can tell about her favorite
product and the difference she has seen).

Thank the Hostess, introduce yourself, and tell your story

Make sure to include your upline’s story, what Arbonne has done for you so far (earned
trips, tax advantages, bonuses, 35% discount, friends, time leveraging) and what you see

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Arbonne doing for you in the future. (Quit job, bring husband home, helping others,
Mercedes Benz, dream home, out of debt, save for retirement, etc.)

Get to know the Guests

“I know I had the opportunity to meet you at the sink while we tried the sea salt scrub, but
let’s just go around the table and introduce yourself again, and we are going to start with
our hostess. If time and money were no option, what would you love to do?”

This is an opportunity for you to remember 3-4 names. Remember that the sweetest
sound to someone is their name. Use the names that you remembered while you are
doing your presentation.

When all the guests have shared, this is your time to share your “Eye story”. Also use 2-3
Eye stories of VP’s that you can relate to and share their successes!!

“I want you guys to pay attention to what I do this evening. If this business intrigues you,
get with me after the presentation and I have this magazine (hold up the “Empowering
Woman) to give you that has more information about the Arbonne opportunity.”

4
Question Game
We will also play a game to allow you to earn a free gift. Each time you ask a question
about a product, you get a chew . Each time you ask a question about the business, you
get a bag of detox tea. The person with the most chews or detox tea at the end of the
presentation will receive the gift (FYI lip gloss-order under $120 for 24 and they cost you
$2!!)
This allows everyone to learn more.

What to expect
1. I will educate you on Arbonne’s incredible products.
2. You will learn about the company
3. I will educate you on the opportunity that Arbonne has to offer
4. At the end of the presentation, we will meet individually because we all have different
skin types; different products that we are using and we all have different budgets. We
can formulate a plan just for you!

The awesome thing about what I do is most of the products I’m recommending are
something you already use. I’m just offering you a better and healthier choice.

5
Hold up your catalog
Make a joke about not skipping ahead. We will go through portions together. Let them
know you will throw chocolate at them if they skip ahead.

“Who has been to an Arbonne show before?”

“Who has used Arbonne products before?”
“I will be showing you how you can get the products at 20% off, 50% off, and even 80%
off! I will explain more at the end.
Make reference to the simplicity of our business
“I am going to use the cards because there is so much information, I don’t want to miss
anything.”

Have guest turn to page 4 in the catalogue

“Skin care is a billion dollar industry, why choose Arbonne over other products out there?
Because if you are like me, I get a little confused when I watch commercials and hear
what other skin care lines offer.”
• Formulated in Switzerland, made in the US
• We have our own Research and Development Lab in Switzerland.
• Botanically based-we use plant-based ingredients in our formulations. We go
by the philosophy of “Pure, Safe, and Beneficial” and have since 1980

6
• pH correct-the pH of the skin should be a 5.5 on a scale used to measure. If the
pH is not correct, it can become very dry and irritated or become too oily and
produce acne.
• Hypoallergenic: Arbonne products are formulated without the use of certain
ingredients that are frequently known to cause allergic reactions, and contain no
harsh chemicals. The term “hypoallergenic” does not mean non-allergenic, there
is not such thing. But the majority of people can use hypoallergenic products,
see great benefits and not have allergic reactions.
• Dermatologist tested: This means the products have been tested for irritation
under dermatologist supervision. The products are put through testing to ensure
they are of a superior quality, safe, and beneficial.
• Never tested on animals: Instead of testing on animals, Arbonne uses a
Repeat Insult Patch Test. This is where a human panel uses a product on the
same site for an extended period of time. Arbonne will not release a product
unless it scores zero in this study!
• Formulated without animal products or by-products.
• Formulated without mineral oil: Mineral oil is an occlusive oil that can interfere
with skin functions as well as advanced delivery systems. We choose to use
natural oils that will absorb into your skin. This is very important-remember how
we talked about commercials? Remember when a product uses a delivery

7
 system that doesn’t penetrate to the deep layers of your skin or uses an oil such
as mineral oil that cannot allow ingredients to be absorbed, it really doesn’t
matter what ingredients the products have. The awesome thing is that Arbonne’s
do what they say they will do.
• Formulated without chemical dyes or fragrances; There is no reason to put a
colorful lotion on your skin, anything that goes on your skin goes into your
bloodstream. For scent, we again use the botanical oils (reference how their
hands smell from the Sea Salt Scrub)
TURN TO PAGE 17

One of our best sellers

As we age, we loose collagen and elastin

90% of the visible signs of aging are extrinsic (smoke, smog, caffeine, the sun)

10% is intrinsic (the actual aging process)

7 products that work together to visibly reduce and prevent the signs of aging
(fine lines, wrinkles, and age spots)

6 steps that take 2 minutes in the AM and 2 minutes in the PM

Advanced delivery system called nanospheres (tiny hollow molecules) that
deliver the 9 key elements to the collagen and elastin level. Think of it as a
very smart system that knows exactly where to stop on your face. When you
are dry, it knows to stop and work with the glands that produce more oil.

8
 When you are oily, it tells them to back off. If you have the dreaded “crow’s
feet”, it plumps your collagen at deeper levels than other skin care can go.

Patent- pending system
TRY THE PRODUCTS
We are going to try all the products on the back of one hand or on your face, whichever
you prefer. If you have a hot date, you might want to use the back of your hand. If you
are going home, we can get you ready for bed. This will allow you to feel the benefit.
(If using their hand, use the damp paper towels. If using their face, use the wash cloths).
• NutiMinC RE9 hydrating wash-pump system; use morning and evening;
removes dirt, oil, make up including lipstick and mascara! Will foam when used
with water; clean scent. 1 pump is all you need. This should last approx. 6 mos.
• Restoring mist, balancing toner-this is a mist, it has a witch hazel base (natural
astringent), and we use no SD alcohol or acetone, which strip your skin. The
purpose of the toner is a pH corrector. Lasts approx 3-4 mos
• Reversing Gellee, Transforming Lift-this has short term benefits of lifting,
tightening and shrinking pores and the long-term benefits of all the anti-aging
elements. This is a morning use only. Lasts approx 6 mos
• Reactivating Facial Serum, Day & Night-feels like silk, AM and PM usage, the
purpose is to increase cell turnover rate. As we age the rate which the healthy,

9
 immature cells come to the top slows from 15 days (babies) to 45 days. This gives
your face a “healthy” glow! Lasts approx 3-4 mos
• Repair, Corrective Eye Crème-Apply on one eye. Demonstrate how to apply
with ring finger. Moisturizes the sensitive skin around the eye area. Kojic acid
helps reduce the appearance of dark circles and puffiness. Can spot treat other
areas of age spots! Lasts approx 9-12 mos.
• Moisturize-You need two different creams.

Reality SPF 8 Day Crème-Protector, has a SPF 8. Lighter cream, smells like
a fresh peeled orange. Lasts approx 6 mos.

Recover, Night Crème-Corrector, repairs all the damage that we have done to
our skin during the day. Most important step!! If you skip this step, your skin
ages 7 days for every evening that you sleep in your make up! Lasts 6-9 mos.

Ask the group to compare their hands or feel their face. Note the difference in the
appearance as well. This is after only 1 application of our incredible products!

10
Hint: Because we use natural oils that penetrate the skin, their “Arbonnized” hand
will still feel softer than the non “Arbonnized” hand tomorrow.

I have gathered some of my favorites around my house I would like to share.

Primer-allow everyone to try on the hand or face. Primer diffuses light, fills in
wrinkles and pores to that you have a smooth surface to paint. This allows
your foundation to be smooth, glide on and use less. This still allows your skin
to breath.

Anti-Aging Body Care System – Try on everyone’s forearm. This is a
“treatment set” just for your body. Great for stretch marks, bumpy skin,
dryness and sun damaged skin, etc. Pass around the “Laminated Before and
Afters” that relate to the RE9 Body set.

Smart Nutritional Hybrids-this is for your internal health. Easy, convenient
multi-vitamin, mineral, and super food antioxidants (pomegranate, brussel
sprouts, broccoli, etc.) supplement in each packet. Take morning and
evening.

About Face Line Defiance Liquid foundation SPF 15 and cream
concealer-Explain that this is an important part of the system. “I recommend

11
 you purchase the skin care line and a foundation. I can match any color.
These products have a topical smooth muscle relaxer for a very smooth
appearance. Think of a topical, natural Botox”.

Mascara-This product is amazing. One end thickens and curls while the other
lengthens and separates.

Go Fiz-This is an alternative to all the high energy drinks. Ours is a tablet that
dissolves in water. It increases your metabolism giving you more energy and
also suppresses your hunger.

SeaSource/Detox Hair Mask-Does anyone have split or dry ends? Does
anyone color or highlight their hair? This mask will do wonders. You can
sleep in it or replace your conditioner a few times/week depending on how
much you need.

The products have changed my skin, but this business has (will) change my life.
• Arbonne is continuing grow and has exploded over the last 6 years.
• Arbonne is expanding to new countries: Canada, Australia, U.K., and more to
come.
• Arbonne’s products are consumable. Which means repeat sales and profits?
• Arbonne’s pure, safe and beneficial products are in demand. Everyone is our
consumer, from children and infants to Baby Boomers and older.

12
 • When you get the concept of time leveraging, you won’t be able to say no to this
business.
• We have a system for success in this business. If you would like extra income
this is something you could do one or two nights a week and be compensated very
well which works out to $37/hr where can you get a part-time job that would pay
you that kind of income. Two nights a week and you can be home with your family
the other 22 nights! What other part time job can you work 2 nights a week, at
your choosing with the income potential we offer?

CLOSE – Now close your catalogs while I let you know that:
• With Arbonne there are 3 things you can do.
• Option 1, you can be a client-If you are only going to buy a couple of eye
shadows, this is a great choice for you. This means you will receive great service
from me and I can keep you up to date on all specials etc.
• If you are going to make a positive change in your health and possibly your wealth,
you will want to look at Option 2
• Option 2 is to become a Preferred Client.
• Join Arbonne for $35 as a Preferred Client and you get your products at a
20% discount for 1 year.

13
 o One of the best parts about Arbonne is that we want you to get the best
deal possible. You can buy what you want, when you want and no more
AND you don’t have to buy a certain amount before you get your discount.
I LOVE THAT!!
o If you ever choose to do Arbonne as a business, you will be on our
team and I will teach you what to do to get your business started. Just
by doing the $35option you will save almost $60 on your skin care set
tonight AND when you get your set you will be eligible for an additional
$120 in products for only $24!! (Show these products) You can get Primer,
foundation, and mascara for only $24. THAT’S 80% OF!!
o I don’t know of another company that has specials like that for just
consumers. ANNNNNNNND you get to pick a free product. IT’S LIKE
CHRISTMAS WHEN UPS COMES!!!
• Option 3-The 3rd option with Arbonne is to become a Consultant like myself.
If you will get your client profile and at the bottom, you will notice 1,2 or 3. I
want you to circle 1 if you are interested in product only, circle 2 if you are
interested in the product, the business is intriguing but you need more
information. If you are a 2, I will send you home with this “Success from
Home” magazine. Circle 3, if you see the big picture of what this opportunity
can do for you and you are ready to get your business started!

14
 • “

Lastly, if you are interested in earning FREE products, I can show you how!
Get a few friends together, have a light snack, something to drink and let me do all the
work!! In Arbonne, we take really good care of our Hostesses with free product.

This is a time to do a visual. You can use the hostess or someone you would like
to book a class. Place these items in their lap as you talk about them.

This is what you (the hostess) can receive when having a class.
o My average hostess gets $240 worth of product for $48; based on sales.
o Add your host rewards here
Let’s give away some gifts! Who has the most candy or wrappers?
(Give a FYI lip gloss)
Now, let’s end with our game.
• Grab your box/tin you received earlier.
• And, inside your box something from my favorites basket. There are Primers
(everyone is excited about this product), Foundation, etc.
• Who knows the show on television “Deal or No Deal?” I am Howie and you are the
“Hot” babes with the suitcases!! We are going to play our own version. If you

15
 would like to host a Presentation and schedule a date tonight, you get to open the
package you are holding.
• Here is how the game works, if there are 2 presentations booked from this
presentation the hostess will receive the (NurtiminC RE9 Body set or Sea Salt
Scrub-we do scrub more people seem to be excited about earning this for their
hostess) for FREE!!
• So, as I come around to each of you individually and say “Deal or No Deal”, if you
say “Deal”, open your gift!!! If you say, “No Deal”, don’t worry, I will go on to the
next person.

(Pick the person that you connected with the most and that your hostess recommended.
Start with them. Allow them to open their gift in front of everyone. Make the gift
worthwhile….not a lip balm!)

• “This is your time to shop. I will be in the other room if anyone is in a hurry, I can
help you first.”
• “I want to thank everyone for coming to __________ class.”
• Separate yourself for the close for privacy.

16
GUEST PROFILE
Name: _____________________________________ Date: Hostess Name: ______________________
Address: City: ___________________Postal/Zip:______ ________
Best Number to Reach You: Alternate: ___________________Best time to call: ________ ___
E-Mail: _____________________________________Birthday(M/D/Y) ________ Anniversary(M/D/Y): ______

Significant Other: ______________Phone: _________ Email:________________________________________

My Concerns Are: Fine Lines and Wrinkles Sensitive Skin Blemishes Dark Under Eye Circles Make Up Application Sun Protection
Oily T Zone Weight loss Nutrition Age/Sun Spots Black Heads/White Heads OTHER:_____________________________________
Are you currently using a skin care program? YES NO If so, on a scale of 1-5 (5 being the most), how satisfied are with the results? ____
I would like to receive e-mails about Arbonne’s monthly specials & product giveaways.
I am interested in earning FREE Arbonne products by hosting a party.
I am interested in receiving product at a 20% discount.
I would like to know about other fun Arbonne events such as Hollywood Make-Over, Peel Party, Detox Spa and Discover Arbonne events.

My Interest Level with Arbonne at this time is: (please circle the number that applies to you)

1. I am only Interested in Products

2. I am interested in product, and I would like some Information about the business Opportunity with Arbonne.
3. I am interested in Product and I am definitely interested in learning how to get my Business Started with Arbonne!

GUEST PROFILE
Name: _____________________________________ Date: Hostess Name: ______________________
Address: City: ___________________Postal/Zip:______ ________
Best Number to Reach You: Alternate: ___________________Best time to call: ________ ___
E-Mail: _____________________________________Birthday(M/D/Y) ________ Anniversary(M/D/Y): ______

Significant Other: ______________Phone: _________ Email:________________________________________

My Concerns Are: Fine Lines and Wrinkles Sensitive Skin Blemishes Dark Under Eye Circles Make Up Application Sun Protection
Oily T Zone Weight loss Nutrition Age/Sun Spots Black Heads/White Heads OTHER:_____________________________________
Are you currently using a skin care program? YES NO If so, on a scale of 1-5 (5 being the most), how satisfied are with the results? ____
I would like to receive e-mails about Arbonne’s monthly specials & product giveaways.
I am interested in earning FREE Arbonne products by hosting a party.
I am interested in receiving product at a 20% discount.
I would like to know about other fun Arbonne events such as Hollywood Make-Over, Peel Party, Detox Spa and Discover Arbonne events.

My Interest Level with Arbonne at this time is: (please circle the number that applies to you)

1. I am only Interested in Products

2. I am interested in product, and I would like some Information about the business Opportunity with Arbonne.
3. I am interested in Product and I am definitely interested in learning how to get my Business Started with Arbonne!
 Tips for Hollywood Makeover Success

“Hollywood Makeovers” are sweeping the Nation!

Arbonne Consultants are growing their cosmetic & skin care businesses and empowering their
clients with a new found confidence. It is a ‘win/win’ for everyone involved!

Here are a few tips that can help assist you as you start to prepare hosting “Hollywood
Makeovers”. Remember, these are just suggestions so feel free to add your personal touch.

Impact Your Image was created to assist you in selling Arbonne’s fabulous cosmetic line with
ease, giving you the confidence to host an event and increase your bottom line monthly.

Impact Your Image online is for every Business Builder who wants a piece of the “Multi-Billion
Dollar a Year Makeup Industry”. So, let’s get started!

The first key to a successful Hollywood Makeover is PREPARATION!

• Utilize the Krista Embry website at www.iyinow.com/prosite.

• Print 12 Steps to Success.
• Utilize all the Resource tools she has in the Resource section
o Invites
o Paper faces and eyes for clients to take notes on
o Model profile book (print off and laminate)
o Color Maps (tell you what you need for each eye technique)
o Placemats (print off in 11x17 and laminate)
o 4 Square Close & Canadian order forms.

To simplify, order the Starter kit from Krista Embry’s website.

• 5 DVD’s, 1 Resource DVD, spray bottle for sanitizing, 5 artist trays for cosmetics, 2
packages of disposable eye liner brushes & a Sales Guide book.

Why 5 DVD’s?
• Do one-on-ones with your clients along with doing group parties!
• You can do a one on one with extra DVD’s while you have a set at home that you are
doing parties with.

What do you use for notes/class outline?

• Print off Hollywood Make up party outline to use as your guide for your party.
(Available at iyinow.com/prosite)
How many guests?
• Suggest no more than 5 guests including hostess at a Hollywood make up party.
• This is so important because if your party goes too long, you won’t have time to get
orders.

Coaching Your Hostess is Key

• Get guests excited.
• Prerequisite to a Makeover party should be a skin care class.
• If hostess and guests have not tried the RE-9/FC5 line, get sample to them 4-5 days
before the party so they try it and bring the empty pack to the makeup class. When they
bring the empty pack, give a small gift! (Free Sample, FC5 Mini, etc.)
• Pre-Profile the guests by obtaining guest list from Hostess in advance. Find out as much
as you can about them, develop relationship & trust before you meet in person.

Keep it Clean
• Have an RE9, FC5 skin care line(s) in the bathroom for those guests who do not come
with a clean face.
• Make sure all guests wash their hands before starting.
• Watch for eye infections, cold sores, etc as you do not want someone with these or
other medical conditions using your cosmetics!
• Keep things sanitary throughout (tips online at IYI Site)

How many Precision Brush sets?

• You‘ll need at least 2 Arbonne Precision brush sets
• One per guest would be ideal
• Suggestions (Have these on hand as guests are sure to buy them. They can use their
own & take them home.)

Catalogs & Order Forms:

• Do not hand out catalogs until guests are leaving.
• Use the order form available online at www.iyinow.com. It has all the prices and
products on it.
• The confused mind says no! Giving the catalog out too soon at a makeup class can
overwhelm your guest!

How much time should you allow:

• The average Hollywood Makeover lasts approx. 2 Hours.
• Do not do more than one eye technique per class. Always decide that technique before
so you only need to bring what you need for that look.

Sales Tip: Have NEW, unopened Dual Volume Mascaras & Eclipse eyeliners on hand so if they
want to buy one they can. This will help them get the best results using our mascara & eye
definer. This will help your sales, help your clients get best results and keep it clean!
 SUPPLIES AT A GLANCE

Product Shopping List Miscellaneous:

These are products you will need at every
Hollywood Make-Over regardless of Eye
Technique.
You will need to see the COLOR MAPS for a list of
specific product on each Eye Technique.
€ Re9 Wash, Toner, Eye Cream, Moisturizer Day
or FC5 Face Products
€ Wipe Out Eye Make-Up Remover
€ Re9 Body Care Set
€ Skin Conditioning Oil
€ Detox Tea
€ Fizz Tabs
€ Figure 8 Chews
€ Foundations: Line Defiance or Mineral Powder
in (1C, 2W, 3N &6N) Mineral Powder in 3N Only
€ Summer time: add 8W
€ Woman of Color- 6N, 7W, 9W, 10N, 13W, 14N
€ Concealer: Fair & Light
€ Cosmetic Wedges
€ Brush Sanitizer
€ Wet Wipes(Non Scented)
€ Disinfecting Wipes(For Sanitizing)
€ Tissue
€ 2 Arbonne Brush Sets
€ Disposable Eye, Mascara Wands & Lip
Brushes (Available on shop online)
€ White Face Clothes for easy bleaching(10 is
best; 5 for guest to wash & 5 for during)
€ Free Standing Mirrors
€ Headbands
€ Q-TIPS- with the pointy tips
€ Alcohol- available at any local Drug Store
€ Spray Bottle for Sanitizing (suggestion:
have 2 on the go during the Party; Mix 70
Alcohol/30 water)

€ Loose Powder: Light to Medium or the #1 Light € Small Travel Palette’s for Eye Shadows in
each Technique
€ Rejuvenating Mist in Both: Unwind & Awaken
€ FC5 Mattifying Powder
€ NO Sun Intended Bronzing Powder
€ Black Mascara
€ 5 Eclipse Eyeliners
REDIRECT YOUR SPENDING AND “ARBONNIZE” YOUR HOME
It’s easy to “Arbonnize” your home with botanically based products formulated for beneficial results. Simply replace
the products you usually use with these products from Arbonne…and experience the REsults for yourself!

IF YOU USE… THEN TRY THIS FROM ARBONNE!

Bar soap or bath and shower gel FC5 ™ Invigorating Body Cleanser
Arbonne Aromassentials Awaken or Unwind Bath and Shower Gel
NutriMinC ® RE 9® REfresh Foaming Body Wash
SeaSource Detox Spa ™ Detoxifying Rescue Wash
f.y.i. Arbonne ® Wash&Wear Body Wash
Body scrub Arbonne Aromassentials Awaken Sea Salt Scrub
SeaSource Detox Spa Foaming Sea Salt Scrub
Bath soak or bubble bath SeaSource Detox Spa Purifying Sea Soak
Shampoo FC5 Nourishing Daily Shampoo
Conditioner FC5 Nourishing Daily Conditioner
SeaSource Detox Spa Fortifying Hair Mask
Body lotions and hand creams FC5 Ultra-Hydrating Hand Créme
FC5 Conditioning Body Moisture
Arbonne Aromassentials Awaken, Reactivate or Unwind Body Lotion
f.y.i. Arbonne BodyBetter Body Cream
SeaSource Detox Spa Renewing Body Gelée
SeaSource Detox Spa Re-Mineralizing Body Lotion, 24H
Anti-aging products NutriMinC RE 9 Anti-Aging skin care line
NutriMenC ® RE 9 REvolution in Anti-Aging skin care line
Hydrating skin care products FC5 skin care line
Spa products SeaSource Detox Spa collection
Shaving cream NutriMenC RE 9 REsurface Shave Gel
Products to treat acne Arbonne Clear Advantage skin care line
Face or body masks or peels SeaSource Detox Spa Sea Mud Face & Body Mask
NutriMinC RE 9 RElease Deep Pore Cleansing Masque
NutriMinC RE 9 REgain Illuminating Enzyme Peel
Makeup, mascara, eye shadow, About Face Color collection
eyeliner or blush Virtual Illusion ™
f.y.i. Arbonne Face Me Color
Lipstick, lip liner or lip gloss About Face Color collection
Virtual Illusion
f.y.i. Arbonne ItShines Lip Gloss
Fragrance f.y.i. Arbonne PersonalSpace Spray Fragrance
f.y.i. Arbonne Speak Your Language
Skin conditioner FC5 Skin Conditioning Oil
Massage oil SeaSource Detox Spa 5-in-1 Essential Massage Oil
Sunscreen or self-tanner BefoRE Sun collection
ABC Arbonne Baby Care ® Sunscreen SPF 30+
Baby wash, lotion or diaper ointment ABC Arbonne Baby Care
Vitamins Arbonne Smart Nutritional Hybrids® Daily Power Packs for Men and Women
Arbonne Smart Nutritional Hybrids Daily Power Punch for Kids
Arbonne Smart Nutritional Hybrids Daily Nutritional Chews for Teens
Antioxidants, vitamins A, E or C Arbonne Bio-Nutria ® Heart Formula
Omega-3 dietary supplements NutriMinC RE 9 REsist Essential Fatty Acid Dietary Supplement
Weight loss supplements and drinks Figure 8 ® Going, Going, Gone! Dietary Supplement
Figure 8 Go Easy! Protein Shake
Figure 8 NRGGO 3! Fizzing Beverage Tablets
Figure 8 On the Go! Weight Loss Chews
Fiber drinks, fiber tablets or bran cereals Figure 8 Go Anywhere! Fiber Booster
Coffee or tea Figure 8 Daily Detox Tea
Products to treat cellulite and water retention Figure 8 Vanish ® Contouring Cellulite Cream
Figure 8 Vanish Water Relief Treatment Serum
Muscle ache creams Arbonne Bio-Nutria Herbal Muscle Massage Gel
Echinacea supplements Arbonne Bio-Nutria Get Well Soon Dietary Supplement
Cold sore and fever blister ointments Arbonne Bio-Nutria Herbal Lip Ointment
Vapor chest rubs or soaks Arbonne Bio-Nutria Herbal Vapor Rub and Herbal Vapor Soak
Products for digestion or elimination Arbonne Smart Nutritional Hybrids
Figure 8 Go Anywhere! Fiber Booster
Arbonne Bio-Nutria Herbal Colon Cleanse
Products for detoxification SeaSource Detox Spa 7-Day Body Cleanse Dietary Supplement
 YOU CHOOSE $840 at 50% OFF RSVP

It’s All About You Girlfriend

• RE9 Set $378.00
• RE9 Wrinkle Filler $54.00
• RE9 Enzyme Peel $49.00
• Make Up Primer $39.00
• Foundation $46.00
• Concealer $28.00
• Dual Volume Mascara $35.00
• Eye Definer or Lip Definer $20.00
• 2 Eye Shadow colors of choice $34.00
• Lipstick or sheer shine $22.00
• FC5 Shower Set $64.00
• Fortifying Hair Mask $37.00
• NRGGO Fizzy Tabs $34.00
VALUE $840.00
YOU only pay $420 + $35 Preferred Client Membership+ tax & s/h
PLUS 1 FREE Product of choice!

All For The Family

• RE9 Set $378.00
• Men’s RE9 Set $137.00
• Baby Care Set $93.60
• FC5 Shower Set $64.00
• FC5 Conditioning Body Moisture $29.00
• FC5 Ultra-Hydrating Hand Crème(2) $44.00
• FC5 Skin Conditioning Oil $15.00
• Before Sun SPF 30 Sunscreen $38.00
• Liquid Sunshine Tan Enhancer SPF 15 $38.00
VALUE $836.60
YOU only pay $420 + $35 Preferred Client Membership + tax & s/h
Plus - 1 FREE Product of choice!

Share It With A Friend

• 2 RE9 Sets $378.00 ea. $756.00
• 2 Make Up Primers $39.00 ea $78.00
VALUE $836.60
You EACH pay $208.50 + $17.50 for Preferred Client Membership + tax & s/h
Plus 1 FREE product of choice
most popular 
most popular makeover packages 
hollywood star  diva 
Join for $35 as our Preferred Client  Join for $35 as our Preferred Client 
• Any FREE Individual Product from our  • Any FREE Individual Product from our 
catalog up to a $120 value  catalog up to a $120 value 
• Receive $840 of products for only $420,  • Enjoy 20% off all purchases and other 
saving you 50%!  specials for one year 
• Enjoy 20% off all purchases and other  • Select $120 in products for only $24 
specials for one year  • $420 Value + Free product for $264 + $35 
• $840 Value + Free product for $420 + $35   
  Suggest: Primer, Foundation, Concealer, Bronzer, FC5 
Primer, Foundation, Concealer, Bronzer, FC5 Mattifying  Mattifying Powder, Rejuvenating Mist, Sheer Shine, Audrey  
Powder, Rejuvenating Mist, 2 Lipsticks, 2 Lip Pencils, Sheer  Set or Smoky Set, & Mystery Shadow. 
Shine, ItShines Gloss, Lash Colour, Audrey  Set + Eclipse  Then complete your look with $120 for $24 … Eclipse pencil, 
Pencil or Smoky Set + Liquid Liner, Mystery, Illume, Blusher,  Mascara, Lip Pencil, Blush, Lipstick. 
& Wipe Out; plus, add your favorite skin care products! 

starlet  i want... 
Join for $35 as our Preferred Client  • FREE Gifts! 
• Any FREE Individual Product from our  • 80% OFF my Favorite Products! 
catalog up to a $120 value  • To have a great time with some friends! 
• Enjoy 20% off all purchases and other   
specials for one year  Ask How! 
• $200 Value + Free product for $160 + $35 
 
Suggest: Primer, Foundation, Concealer, Bronzer, 
FC5 Mattifying Powder, & Sheer Shine. 
 
 

Free Product available with order of $150 PQV] 
 Follow Up System
Supplies needed:
• 3 ring, 2” Heavy duty binder
• Clear, top loading sheet protectors (plastic sleeves for in binder)
• A-Z dividers for binder
• 2 recipe/index boxes (3x5, 4x6 or 5x8 whatever size you choose)
• recipe/index cards
• 1-31 recipe box dividers
• January-December monthly recipe box dividers
• Preferred Client Care Sheets

• Fill your binder with the sheet protectors.

• All new Preferred Clients should have a Pref. Client Care Sheet as
this is your record of all info on this particular client.
• For each client have their guest profile, order forms and whatever
else you have on them, in a sheet protector.
• Have your clients in alphabetical order in the binder.
• You will now have all your clients at your fingertips.
• Each time you talk to this client record things about your phone
conversation or what you learn about their life on the Client Care
Sheet and have it filed in the sleeve with all other information.
• All this will help you to get to know them better and form
relationships with them, which is very important when it comes to
follow-ups.
Next, you have your 2 index boxes.
• 1-31 in 1 box. Indicates the days of the month.
• In other box, have dividers named Jan – Dec.

For clients you call once a month, place the card in your 1-31 Daily, recipe
box on the day - 1 month from when you spoke to them. You can also use
this daily box for prospects. If you gave a sample to someone on the 5th of
the month and you need to follow up with them on the 8th then place their
card in the 8th and when the 8th day comes around, you have your names to
call for the day.
If they wish to be contacted only when running low, place them in your monthly box in
the appropriate month (3 months from today is usually good). Once you get into touch
with someone and place their order or address their concerns, place their name in 3
months ahead again and continue the cycle.
Preferred Client Care Office Use Only

Name: PHONE: _________ _______________________

Cell: ______________ WK: ___________________Best time to call: _____________________________
Mailing Address: _____________________City: _____________________Postal Code/Zip:_____________
E-Mail: _____ Wants to Receive Email Specials €
Added to Client Blast List: € Birthday: Anniversary: ____________________
Significant Other: __________Phone:________________________ Email:____________________
Credit Card Info: #___________________________________________ EXP:___________________________________
ID #-___________________________________________Date & Location Contact Made: _________________________
PRODUCTS ORDERED- RSVP ORDERED- € RSVP 2 ORDERED- €
FC5 Skin € Re9 Skin Hair Care Body Care Aromatherapy Detox Spa Weight Loss Baby Care
Color Sun Protection Hybrids (Notes)_______________________________________________________________
RENEWAL MONTH: ___________________________________________________________________________________
Postcard Sent- Y/N Renewed- Y/N
Postcard Sent- Y/N Renewed- Y/N
Postcard Sent- Y/N Renewed- Y/N
CLIENT REFERRALS (name & phone number)
1. _________________________________________________________________________________
2. _________________________________________________________________________________
3. _________________________________________________________________________________

FOLLOW UP CALLS
2nd Month- Order Placed Y/N 3rd Month- Order Placed- Y/N
Call #1- Once Ordered Delivered Call #2- 2 Weeks after Call #1 Call #3- 1 Month From Call #2

1. __________ _____________________________________________________________________________________

2. _____ ________________________________________________________________________________________

3. ________________________________________________________________________________________________________
__________________________________________________________________________________________________________
__________________________________________________________________________________________________________
__________________________________________________________________________________________________________
__________________________________________________________________________________________________________
__________________________________________________________________________________________________________
__________________________________________________________________________________________________________
__________________________________________________________________________________________________________
__________________________________________________________________________________________________________
Preferred Client Care Office Use Only

__________________________________________________________________________________________________________
__________________________________________________________________________________________________________
__________________________________________________________________________________________________________
__________________________________________________________________________________________________________
__________________________________________________________________________________________________________
__________________________________________________________________________________________________________
__________________________________________________________________________________________________________
__________________________________________________________________________________________________________
__________________________________________________________________________________________________________
__________________________________________________________________________________________________________
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__________________________________________________________________________________________________________
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__________________________________________________________________________________________________________
__________________________________________________________________________________________________________
__________________________________________________________________________________________________________
__________________________________________________________________________________________________________
__________________________________________________________________________________________________________
__________________________________________________________________________________________________________
__________________________________________________________________________________________________________
__________________________________________________________________________________________________________
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__________________________________________________________________________________________________________
__________________________________________________________________________________________________________
__________________________________________________________________________________________________________
 Follow – Up Order Options

Re-9 Option Body Care Option

Product US Canada Product US Canada

Re-9 Wash $39.00 $49.00 FC5 Shower Set $51.00 $49.00

Re-9 Toner $33.00 $42.00 FC5 Body Moisture $23.00 $42.00

Re-9 Eye Cream $49.00 $63.00 FC5 Hand Cream $18.00 $22.00

Re-9 Day Cream $49.50 $63.00 Sea Salt Scrub $28.00 $35.00

RV Before Discount $170.50 $217.00 Detox Hair Mask $30.00 $37.00

They Pay $136.40 $173.60 RV Before Discount $150.00 $187.00

Your Profit (20%) $25.58 $32.55 They Pay $120.00 $149.60

Your Profit (20%) $22.50 $28.05

Starter Make-Up Option
Nutrition Option
Product US Canada
Primer $32.50 $40.00 Product US Canada
Chocolate Shake $32.50 $40.00
Mineral Powder $34.00 $46.00
Fiber Booster $32.00 $40.00
Concealer $20.00 $28.00
Fizz Tabs $28.00 $34.00
Re-9 Enzyme Peel $40.00 $49.00
Detox Tea $14.00 $19.00
Mascara $28.50 $35.00
Chews $19.50 $26.00
RV Before Discount $155.00 $198.00 RV Before Discount $126.00 $159.00
They Pay $124.00 $158.40 They Pay $100.80 $127.20

Your Profit (20%) $23.25 $29.70 Your Profit (20%) $18.90 $23.85

Once you have signed a New Preferred Client,

here are some order options to follow up with in the second and third month of their membership!
 Seven Step Telephone Process by Dynamic Productions

THE OPENING

DISARMING

PERMISSION

THE REASON

OBJECTION

Check-Mate QUESTION

Check-Mate CLOSE
 Brief Overview
The Opening –
“Hello ____________, this is_________________calling”. (PAUSE)

Tip: Leave your company name out of this part!

Disarming –
After you get a “yes” response start your sentence with this phrase..
“I understand……..” OR “If you recall………” (PAUSE)

Permission –
“Is this a convenient time for you to talk?”
“Do you have a moment to talk?”
(PAUSE)

The Reason - Ask for the appointment!

Tip: This is the time to tell them what company you are with and why you are calling.

The Objection – Goal is to continue the conversation on favorable terms.

Tip: After they object, say:

“Okay, before I go may I ask you one quick question?”
“I understand, before I go may I ask you one quick question?”

Check Mate Question - Uncover a Need or Motivation to Listen

Ask a Question that reveals a potential need.

Tip: Do not ask “yes” & “no” questions!

Check Mate Close - Ask for the appointment!

Tip: Reiterate your reason for calling. Repeat their identified need
Use the word “especially!”

The Entire Workbook – “Success Step by Step” by Dynamic Production, Inc. is available by calling
1-800-693-9201 or by visiting www.dynamicproduction.com.

It is strongly recommended you invest in these materials to truly benefit from this process.
 Renewal Postcard

Once you have been in business for a year with Arbonne, your Preferred Clients & Consultants will begin to
come up for Renewal.

It is important to remind them of their Arbonne Anniversary. Do this easily with a Renewal Postcard. You can
order these postcards from Arbonne Directly in “The Place” online.

Be sure to let your renewals know when you are calling that when they spend 150 QV (approx. $190) that they
get 1 free product of approx. $18 value in their order from Arbonne (see Policy & Procedure manual for details
on this).

The important one to remember is the Renewal RSVP. Regardless of what the consultant or Preferred Client
has spent over the 12 months, they automatically qualify for this special, which is $840 in products for only
$420!!

They have their renewal month & the month after to purchase the Renewal RSVP. They HAVE to renew in
their renewal month, but can wait and do their RSVP in the month after if they wish. For example, for anyone
who signed up in May, they have to renew by end of May but will have May and June to purchase their
Renewal RSVP.

It is important that you be accountable to your clients and maintains your client base! This will help you “go to
the beach” with Arbonne!

At minimum, we recommend that you send the cards to all of the

clients/consultants up for Renewal in your Central District.

If you have any Grandfathered Consultants in your Successline, be sure to let them know that they must
renew NO LATER than the last day of their renewal month or they will lose their 35% off Status.
 Client Purchase Thank You Note

This note is a method of saying thanks, illustrating the benefits of hosting &
an additional way to entice guests to host their own party!

Include it with the customer’s copy of the order form or staple right to the bag you
deliver the product in.

A customizable version is available at www.youngbeauty.myarbonne.com.

Feel free to make it your own and use as you wish to build your Arbonne business.

Thank you to RVP Odessa Straughan for sharing!

Thank you for your Arbonne purchase!

With the help of your purchase, was able to choose

$ of Arbonne product for only $_____________.
I hope you enjoy your products!

If you too would like to receive FREE product, book with me by phone @

(Your Number Here) or by E-mail at (Your email Here).

Secure your date in the month of __________

& you will receive

$100 of FREE product just for simply booking!

 You have a Prospect, Now What? Sponsoring Flowchart

Prepare for Initial Phone Call Step 1: Initial Phone Call

• Identify why you want that person in your business. (5-10 Minutes)
• Know YOUR WHY for Arbonne • Tell them Why your Calling
• Share Your Arbonne WHY
Do not hang up until you are at least sending them a sample or dropping
• Tell them why you thought of them
product to try.
• Ask them if they would be OPEN to learning & hearing more.
Step 2: Get prospect on 3 Way Call or appointment with your sponsor or
Purpose of Call : Get them to listen to Recorded DA call.
Upline RVP

Prepare your Sponsor for call/appt. by briefing him/her on prospect.
Step 3: Sponsoring Appt/Call (no longer than 30 min)
This is your
• Uncover their Why (do this by getting to know them)
• Follow the Sponsoring Appointment document available on
www.homebusiness.myarbonne.com
• Give Sponsoring Packet with further info &/or Review the
information if they already have it.
Assess Interest; make sure they want to take further
Step 4: Conduct Follow-Up Event
• EXPOSE them to ARBONNE
• Discover Arbonne/Nation Meeting
Assess Interest by Asking “Four Questions” (Following this document)
If interest above 5, go to STEP 2
If business interest level below 5, follow steps below.
Move to Booking a Presentation
Sample Verbiage, “Why don’t you get a few friends together and I’ll
come and show you exactly what it is that I do & you can earn FREE
products in the meantime.”
You want them to at least be a hostess!
Move to Sampling Product
• Give Re-9 set/sample to try

Assess Interest; make sure they want to take further

Step 5: Determine Start-Up

• Have them Complete the Action Plan (front to back)
• Place Start Up Order (from Suggested Start Up Options)
• Schedule min. 6 classes in first 30 days.
Step 6: Business Strategy Session (within 24-48 hours of Step 5)
• Review Action Plan front to back, coordinate your calendars
• Present New Consultant with copy of Key to Success & review
Section 1 – Getting Started
• Answer any other questions

Step 7: Weekly Contact

• Maintain contact, keep them informed, assess goals frequently
 YOU OWE IT TO YOURSELF TO LISTEN TO THIS CALL
212-461-2593
(Available 24/7)

1) What did you learn that surprised you the most?

2) What did you like best about the presentation?

3) After watching the presentation, who do you know that would

benefit from the Arbonne products or the Arbonne business or both?

4) On a scale of 1-10 with 1 being, I never want to hear another thing

about Arbonne and 10 being, I'm ready to start this business, tell me
what to do! Where do you see yourself?

Please write down any additional questions you

may have about having your own business with
Arbonne International.
 Referrals

If we always ask for referrals throughout our Arbonne Journey, our contact list will never end! Here is
an example for how to call a Referral or how to ask for a referral.
This is a combination of Patrice Matteson's and MJ Durkin's techniques.

You can ask for a referral when calling for a variety of reasons. There isn’t just one specific time you
should ask for them. Here is an example of a situation where you can ask for a referral while calling a
referral.

When calling a referral and asking for a referral.

“Hi _________, this is Tracy calling.”

Pause – Wait for response
“I understand you are a good friend of _______________”
Pause – Wait for response
“Is this a good time to talk?”
Pause – wait for response
“The reason I'm calling is because ____________ shared with me that you might interested in the
Arbonne anti-aging skin care system. I was hoping to drop by a sample pack (or full system) for you to
“test-drive” for a couple of days. I was wondering if a weekday or weekend would work better for
you?” (If the person is out of driving distance, ask if you could send them a sample and catalogue in
the mail)
Pause – wait for response
Set your appointment if they agree. Then before you are finished, ask for the referral.
“Oh, by the way ___________, who do you know I could get a sample to with your compliments?”
If needed, explain that you only want a name and a number of someone they think would like to try a
free sample and that you will give them a quick call and ask their permission to to drop off a sample or
send one in the mail just as you have done with them.

You can always ask for a referral when calling anyone in regards to Arbonne. Call all your existing
clients and go from there.

The simple sentence, “Who do you know I could get a sample to with your compliments?” can yield
unlimited referrals.
 Why Arbonne?
Are you trying to Decide if Arbonne is a fit for you?
Consult the chart below to see why & how you can fit this business into
your schedule and turn your Arbonne Business into PLAN A!

Full Time Job Arbonne

40 Hours Week 3 Group Presentations/ Week @ 3 Hours each

3 Hours Follow – Up / Week = 3 Hours

12 Presentations Total = 36 Hours/mth

Follow Up Time = 12 Hours

Approx Time working Arbonne Business= 48

Time Working Full Time Job = Hours/month
160 Hours/month
Hours determined by your Employer Hours Determined by YOU

8 Full Days off/month 30 Days “off”

Of those 30 days, you work 56 Hours on Arbonne

Your time is spent building someone else’s Your time is invested in building YOUR dreams!
dreams.

This schedule is based on the calendar of a successful Arbonne Consultant.

The activity of 12 group presentations each month is sure to propel your business forward at
a pace that will help you turn Arbonne into your “full-time” household income.
Regardless of how much you fit into your schedule, set your goal for monthly activity,
achieve that goal consistently and show others how to do the same.
 Arbonne Company Synopsis

Company

• 29 Years Old (was founded in 1980)

• Momentum Accelerating Towards Critical Mass In North American Market
o 2001 Sales - $25 Million
o 2002 Sales - $50 Million
o 2003 Sales - $100 Million
o 2004 Sales - $200 Million
o 2005 Sales - $300 Million +
o 2006 Sales - $400 Million +
o 2007 Sales - $500 Million +
o 2008 Sales – Over Half Billion +
• Arbonne Product Markets & 10 Yr. Forecasted Growth (Source: Merrill Lynch, Jaywalk, Hoovers)

o Anti-Aging ► $8 Billion ► $0.75 Trillion

o Cosmetics ► $50 Billion ► $1 Trillion
o Weight Loss ► $0.5 Billion ► $0.25 Trillion
o Personal Care ► $80 Billion ► $0.25 Trillion
o Aromatherapy ► $0.5 Billion ► $0.25 Trillion
o Nutrition ► $1 Billion ► $0.5 Trillion
► $140 Billion ► $3 Trillion (2100% Forecast Growth)
• “Competitor” Comparison:
o Mary Kay’s 2007 Sales - $2.4 Billion in 50 Countries
o Estee Lauder's 2008 Sales - $7.7 Billion in over 150 Countries
o Avon’s 2007 Sales - $9 Billion in 143 Countries (founded 1886 Ca Perfume Co)
• Predicted to Be the "Largest Company of Its Type" by John Maxwell (World's Top Leadership
Coach and Best Selling Author), Putting It Over $6 Billion Annually
• Is Poised for Massive International Expansion (Currently in United States, Canada, Australia,
United Kingdom –only currently in 4 countries!)

Unique Marketing Proposition (Products)

• First Company to Utilize Nanosphere/Vitasphere Technology In Hair & Skin Care

• Only Skin Care Recommended by the current and past 5 Presidents of the American Modeling
Association
• For Years Has been the Product of Choice for Many Celebrities & Movie Stars
• World’s 1st Upscale, 100% Botanically-Based, Natural Skin Care & Make-Up Line
o Free of Dyes, Fragrances, Mineral Oil, and Animal or Human By-Products
o Many Competitive Cosmetic Products Contain Mineral Oil and/or Petrolatum, Which are
Refined from Crude Oil.

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 o Many Competitive Cosmetic Products Also Contain Various Animal and/or Human By-
Products, including “Tallow” from Rendered Animal Carcasses, Hydrolyzed Animal Protein,
Collagen, Human Placental Extract, etc.
• Numerous Product Lines are pH Correct, Hypoallergenic and Dermatologist Tested
• Has Proprietary Formulations Developed at the Arbonne Institute of Research & Development
(AIRD), Sion, Switzerland, under the direction of Pierre Bottiglieri. Pierre is arguably the leading
cosmetic chemist in the world, and has served as the Managing Director of AIRD for over seven
years. Further, Pierre is the President of the Swiss Society of Cosmetic Chemists, Europe's leading
technical association for natural skin care
• Also Have Proprietary Patent Pending Anti-Aging Products, and Botanically Based Natural Hormone
Balancing, Sun Protection, Baby Care, Weight Control, And General Nutrition Product Lines

Compensation Plan

• 35% - 50% Retail Profit on All Products (depending on quantities ordered)

• Has White Mercedes Benz Program (Obtain With $40,000 in Monthly Team Volume)
• Has Strong Promotions, Trip Incentives & Company Provided Life Insurance Program
• An Accelerating Number of New Consultants are Achieving Regional Vice President In Less Than 3
Years of work!! (RVPs average $4,511 monthly and qualify for a White Mercedes additional bonus
of $800)
• An Accelerating Number of New Consultants are Achieving National Vice President In Less
Than 5 Years (NVPs average $21,604 monthly)
Market Penetration Analysis

• This is the current Mercedes count for Canada. All population numbers are approximate.
“Mercedes Count" RVPs & NVPs
Province
As of June 1, 2009
Canada(33.5m) 92
British Columbia(4.4m) 17
Alberta(3.2m) 46
Saskatchewan(1m) 12
Manitoba(1.2m) 1
Ontario(13m) 7
Quebec(7.7m) 1
New Brunswick(800,000) 0
Nova Scotia(950,000) 7
Prince Edward 1
Island(140,000) 0
Newfoundland(508,000)
The Territories (YT, NT, 0
NU)(100,000)

• As you can see, we are still a ground floor opportunity with less than 1% of Canada’s
population even knowing what Arbonne is!

2
• Here is the current Mercedes count (based on population) for the U.S., and a few states that
are all normally "Top 10 States" for any major network marketing company (CA, TX & FL are
usually the top 3):

State / (Population “Mercedes Count" RVPs & NVPs

per/mil) As of April 2009
United States (307 m) 1645
Oklahoma (3.4 m) 141 –most NVPs W/58 in US
California (34 m) 168
Texas (22 m) 151
New York (19 m) 57
Florida (16 m) 77
Illinois (15 m) 28
Ohio (12 m) 29
North Carolina (8 m) 30
Minnesota (5 m) 27
Louisiana (4.5 m) 18

• If you factor in the future growth that is likely to occur in these states, the Equivalent
Mercedes Count gets even more staggering. For example, if Oklahoma's numbers doubled
from 141 to 282 over the next 5 years (which is very possible with over 3 million people!!!),
all the above numbers would also double to reach the same equivalent level of development.

• Arbonne's growth rate over the last few years most likely makes it the fastest growing
company within the 6 industries listed herein above (anti-aging, cosmetics, weight loss,
personal care, aromatherapy, and nutrition), which are projected to grow from $240 Billion
this year to over $3 Trillion over the next 7 years.

• In conclusion, Arbonne is a record breaking company that is uniquely positioned in 6

exploding industries, and that very few people even know about! Out of the 330 million
people in the U.S. and Canada, our estimate is that roughly 303-305 million of them have not
yet heard of Arbonne, but over 300 million of them most likely will over the next 5-10 years.

If you become just one of the future RVPs in your state/province, you'll be at a rank that
currently averages about $60,000 in annual income. If you develop just 3-4 RVPs on your
team, you would most likely be a NVP, which is a rank that currently averages about
$260,000 in annual income.

This Synopsis Was Written By An Independent Arbonne Consultant. There Are No Guarantees Regarding Income, and
the Success or Failure of Each Independent Consultant, Like Any other Independent Business, Depends Upon Each
Independent Consultant’s Own Skills and Personal Efforts.
3
 Arbonne Events/Meetings
Legend

- Events Corporately Sanctioned by Arbonne. These events are classy, top notch events and you
are strongly encouraged to attend every event you can, especially those in RED.

- Events hosted & planned by Independent Arbonne Consultants. It is our culture in Arbonne to
open these events to all other consultants, for everyone to benefit from them.

National Training Celebration (NTC)

DATE: ______________________ LOCATION: __________________________

This event takes place in April of each year in the U.S. and is where annual recognition and
amazing product launches take place. You should consider this event “mandatory” and plan to
save & attend every year!
Canadian National Training Conference (CNTC)
DATE: ______________________ LOCATION: __________________________

This is Canada’s National Training Conference and takes place each year in the fall. This event is
tailored to Canadian Consultants and is just as important to attend as NTC. You should also
consider this event “mandatory” and plan to save & attend every year!

To find out more about upcoming Arbonne Events, visit the EVENTS section of the Internet Consultants
page on Arbonne.ca.

Local National Meeting

Typically takes place on the ____________________ of each month.

These meetings are hosted by your National Vice President. At the National Meeting, there is
Consultant Recognition, Training, Product Knowledge and other valuable information shared
each month. They are an excellent way to meet and learn from other Arbonne consultants in
your area and successline. They are also ESSENTIAL to staying “plugged in” to your upline and
other team members. Three hours is considered local to drive to these meetings.

Discover Arbonne
A Discover Arbonne Meeting is a meeting hosted and planned by Independent Consultants.
At the “DA” the Arbonne Opportunity is presented.
These are intended for you to bring guests/prospects to introduce them to the Arbonne Opportunity.
 General Product Categories for Canadian Sales Tax

Category GST/HST, QST and PST Tax Decisions

Aromatherapy Products Taxable for GST/HST, QST and PST.

Business Aids Exempt for GST/HST and QST. PST applies.

Combination Sets Taxable for GST/HST, QST and PST.

Cosmetics Taxable for GST/HST, QST and PST.

Dietary Products GST/HST and QST apply. PST applies except in BC.

Hair Care Taxable for GST/HST, QST and PST.

Shipping & Handling Not taxable for GST/HST QST and PST applies.

Skin Care Taxable for GST/HST, QST and PST.

Starter Kit Not taxable for GST/HST and QST. PST applies.

Renewal Fee Taxable for GST/HST and QST. Not taxable for PST.
 12 STEPS TO A SUCCESSFUL TRADE SHOW

1. Firstly, bear in mind the Arbonne Code of Ethics. Find out if there is already an Arbonne
booth scheduled to set up at the trade show. Please consider with courtesy the size of
the show and if another consultant already has a table booked (before you did), be
courteous and sit it out. Get on the waiting list for next year.

2. Email Mary Da Silva at mdasliva@arbonne.ca for approval from Arbonne Canada in

order to participate.

3. Decide how many Consultants are needed to work the show and fill the spots/shifts.

4. If you are the “owner” of the show, you are also the leader of the show. Fill the
spots/shifts and appoint different tasks for everyone involved in working the show. IE:
set up, tear down, showcase, tables, draw baskets, signs, banners, miscellaneous items,
table skirts **Product on display should be opened and available as testers.**

5. Set up a conference call with all participants to go over the individual tasks. Everyone
should be on the call! It is very important to delegate and to speak with each other
personally. Emailing duties will not work. Ensure that everyone knows their shift.

6. Everyone should be responsible for their own business aids. IE: catalogues, business
cards, brochures, samples

7. Decide together what incentive will be offered and promote this incentive as a group. IE:
If you have a draw for a spa basket, each participant should bring a product for the
basket. Tip: Play the Deal or No Deal game at your table! Make sure your boxes are eye
catching.

8. As a group, you must decide if samples will be given out or sold. Everyone needs to
agree on one way.
Tip: if you sell them you are more weeding out anyone who doesn’t seriously want to try
the product!

9. Be courteous and work together. Don’t sell your shift once you have committed to your
spot. If you must opt out before the show, then contact the person leading the group
and they will fill the spot.

10. Wear comfortable shoes. Dress Professional, no denim.

11. Remember: Fortune is in the follow up with a trade show!

12. Most importantly, have Fun!

When booking your trade show it’s important to make sure that there is only ONE ARBONNE table per show. This
should be on a first come first serve basis. Please do not go to a trade show with more than one Arbonne booth unless
the number of attendee’s is a very large amount. This is a common courtesy and keeping in the Arbonne Spirit!
 21 Tips for Business Success
1. Be your own best customer.
First – Develop a clear vision of what you want from this business
(21 reasons).
Second – Love what you do. Your enthusiasm will be contagious!!!!

2. Attend EVERYTHING!! Go to all of the training that is offered to you!

(See Arbonne Events Page) Don’t pass it up! Get with your upline to focus on your
vision. Set Goals and write them down!!! NO EXCUSES! (We are all tired and pushed to
the limit – sacrifice a couple of hours for your business to grow! Sometimes the very
reason WHY you are doing this business will be what you have to sacrifice for a short
while, so you can have it for a long while!)

3. Stay in Action!!!!! 6 classes in 30 days! Try to have no less than 2 classes a week. Ask
your friends to try, compare and give an opinion on our products. Especially encourage
your wholesale buyers to pass sample packs out to friends and explain to your
wholesale buyers that they could service a few of their friends by doing this. *ONLY do
this is they have had a class or have booked a class with you.

4. Edify the company and your team.

a. Never pass negative to the side.
b. Never pass negative down.
c. Always pass negative up!!!!

5. Be a team player! Every time you help someone else get to the top, you are that much
closer to the top yourself. There is no “I” in team. Recognize your team for their hard
work and acknowledge your upline for their guidance!

6. Determine how many hours a week you can spend on your business. What are you
WILLING to do to see results & change your life?

7. Treat your business like a multimillion dollar business. Be professional (ex: if you say you
will call someone, make sure you call them). Make sure you follow through.
a. Make it a habit to say “Arbonne” first. (Ex. What do you do? I own my own
home based business with Arbonne International and am working my (JOB) on
the side). Be proud of this business that is bringing you success! If you don’t
take your business seriously, nobody else will!

8. Be coachable. What your upline tells you might not make sense or may move you out of
your comfort zone, but be willing to do it. Be willing to hear what you might not want to
hear.

9. Drip and wait for the results. Give people you are trying to sponsor a bit at a time. Keep
planting, planting, planting seeds and harvest will come.

10. Have daily action – set daily goals. Make your “to do” list every night for the following
day. Don’t ever put your business down!
 a. Don’t mistake movement (organizing your office) for action (meeting potential
business builders, passing out sample packs, sponsoring calls, tracking clients,
etc.)

11. Work on self-development!! (Read books)

• You can’t pursue success. Work on being the right person and success
will come to you.

12. Don’t make decisions based on how you feel! If you think you can’t do this, try harder!
It can and will work for you. Make your business work!! YOUR attitude is YOUR choice!

13. Work in your fear zone. Once you do it, you feel great! Be confident in yourself by
believing in your business. Everyone can benefit from Arbonne … so why be afraid to
share it?

14. Keep it simple. Anybody can do this business (ex: use your class cards, keep your
presentation simple, etc.). Don’t reinvent the wheel.

15. Commit to personal growth. (Ex: Participating in a Women’s Health Seminar, training,
etc.)

16. Visualize and act the part you want.

a. Professional answering machine message.
b. Go to NTC.
c. When you invest in your business, you make your money back.
d. Be committed!!!!

17. Stop listening to dream stealers! Don’t listen to the opinions of anyone who has never
been successful in network marketing.

18. Set the pace. Think of this as your only “job”. If this were your only job, would you
move towards a promotion slow or fast? If you have something to fall back on, you will
fall back!

19. Make a commitment! Have a WHY! Prove to yourself that you can do it!

20. Be willing to do whatever it takes!

21. Above all … pray for your business!

Don’t ask for success, pray for the opportunity to serve!

What we think about we bring about!

Go for it!
 Recommended Books & Websites

Top 10 Must Read Books

1. Dare to Dream Work to Win - Dr. Tom Barrett

2. Success Happens- Dr. Tom Barrett
3. The 45 Second Presentation - Don Failla
4. Future Choice - Michael Clouse (order on www.nexera.com)
5. The Gift - Dr. Shad Helmstetter
6. 25 Ways to Win with People – John Maxwell
7. Developing the Leader Within You - John Maxwell
8. 360 Degree Leader - John Maxwell
9. The Success Principles - Jack Canfield
10. The Energy Bus- Jon Gordon

Top Websites
www.iyinow.com/prosite- Krista Embry “Hollywood Make-Over” Resources

www.mydswa.org

www.arbonne.ca

www.gofigure8.com

www.arbonnefc5.com

www.homebusiness.myarbonne.com - ENVP Deanna Herrin

www.naturalskin.myarbonne.com – ENVP Cecilia Stoll

My Upline’s MyArbonne Website - ________________________

“A library is a hospital for the mind.”

~ Anonymous ~

“Books are the legacies that a great genius leaves to

mankind, which are delivered down from generation to generation as presents to the
posterity of those who are yet unborn.”
~ Joseph Addison ~
 My Arbonne Upline

Below are my Upline Managers

(Not Necessarily in the chart above):
Upline National Vice President -
Upline Regional Vice President -
Upline Area Manager -
Upline District Manager -
 Dare to Be Remarkable

The journey should be as much fun as the destination.

“And the day came when the risk it took to remain tight in the bud was more
painful than the risk it took to blossom.” - Anaïs Nin

“Great & miraculous things happen when people come together with an intention to
create hope & opportunity.”

“Inside every seed is the potential for an incredible harvest.” – Farrah Gray

"It's time to start working with people that want to work with you. It is time to attract
people that have a work ethic, honor their commitments and will take action without
having someone call them every day and give them a motivational talk so they won't
quit the business! It's time to have fun in your business, train the right people and then
let them go do what they need to do without you holding their hand every step of the
way." – MJ Durkin

"A successful day in your network-marketing business is when you have added at least
one new name and number to your "List!" Your inventory in your business is your
names and numbers. You thought it was the product you have in your storage closet for
sale to your customers but that's not it! Your inventory is your names and numbers and
without an inventory you are out of business." – MJ Durkin

“Take the first step in faith. You don’t have to see the whole staircase.
Just take the first step.” – Martin Luther King Jr.

“To love what you do and feel that it matters...how could anything be more fun?”
-Katherine Graham

“Life is like a combination lock: your job is to find the right numbers, in the right order,
so you can have anything you want.” – Brian Tracy

"Ask yourself, 'How long am I going to work to make my dreams come true?' I suggest
you answer, 'As long as it takes.” --Jim Rohn

“There is a difference between interest and commitment.

When you’re interested in something, you do it only when it’s convenient.
When you are committed to something, you accept no excuses, only results.”
– Ken Blanchard
 Online Resources

Bookmark these sites today! As a New Arbonne Consultant, you are sure to use over and over! Documents in Italics
are found on the website listed.

"www.iyinow.com/prosite" Hollywood Makeover Documents

This is Krista Embry’s site devoted to Arbonne consultants who want to achieve sales success & confidence of use
with Arbonne’s About Face/Virtual Illusion Color. Be sure to utilize this site and all of the FREE downloadable tools
on that site’s “Resource Library”.

"www.youngbeauty.myarbonne.com"
All Four Square Close Sheets Savings Bookmark Host Menu
Guest Profile Card Hostess Planner Client Thank You Note
Preferred Client Care- Office Use Only Arbonnize Your Home

This is Becky Young’s website where ALL of the 4-Square Closes and any other documents referenced for download
in the Key to Success will be found. Visit Becky’s Consultant Resource page to download the 4 – Square Closes.
Laminate them and keep in your “Arbonne Bag” so you will always have them with you at shows, no matter what
the theme!

"www.arbonne.ca" ⇒ Internet Consultants ⇒ Tools ⇒ Download Forms

Action Plan/Manual/Successplan Policies & Procedures/ Business Tools Booklet
Price/Qualifying Volume List
You will want to download the Price/Qualifying Volume List, print & laminate.
This sheet will save you A LOT of calculations at shows, one-on-one’s and taking orders on the phone. Keep one in
your Arbonne Bag and one at your desk!!

"www.arbonne.ca" ⇒ Internet Consultants ⇒ Product Knowledge ⇒ Usage Cards

These cards can be customized with your contact information and consultant ID to place inside your Re9 Sample
Packs! The come with a complete set of step by step instructions for your client to follow along. TIP: If placing in a
full size Re9, laminate the card so that you don’t have to replace it each time you demo out the set!

“ www.arbonne.ca” ⇒ Internet Consultants ⇒ Rewards and Recognition ⇒ ASAP(Arbonne Select Award Points
Here you will find a complete breakdown of how ASAP Points are earned each month as you build your business
with Arbonne!

"www.arbonne.ca" ⇒ Internet Consultants ⇒ Arbonne Invites ⇒ Event Submission Form

Arbonne Invite
Award your Hostess as well as those guests at a presentation who have orders over $300 in Retail sales. For more
information and instruction on how to use this form, please contact your Upline Regional Vice President.

“www.matchingintentions.com” MJ Durkin's "List"

"The List" is downloadable from MJ"s Site for FREE and is a must to have with you at all times! On "the List" you
will write down name & numbers as you collect them out & about, as referrals, etc. It is ONE CENTRAL PLACE to
keep all of your prospect info. It is far better than having a bunch of random pieces of paper with info that you risk
losing. When you use this tool, you will always know where you recorded your prospect info.