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Sonoa gives you visibility and control over APIs, feeds and Cloud services.
Innotas provides the only enterprise-class, on-demand Project Innotas launched an aggressive API strategy and selected Sonoa to
Portfolio Management (PPM) solution specifically designed to meet provide actionable visibility and control over its Web service APIs,
the needs of IT organizations. As IT departments are starting to including managing customer access control, enforcement and
include their SaaS applications in their portfolio of applications, Tim reporting on service level agreements (SLAs) and monitoring of
Madewell, VP responsible for services observed, “We saw that SaaS events to ensure transparent and uninterrupted access, to drive
was maturing to become part of the IT ecosystem – programmatic customer loyalty.
access has gone from a ‘nice to have’ to a ‘must have’. “
“When you open up APIs to customers, the interaction with the APIs
This means that Innotas must ensure their SaaS services – APIs for is much less predictable than with the web interface and can have
customers to integrate into their on-premise application – live up to far more severe consequences in a shorter amount of time on the
the same expectations of all the other applications in the customer’s overall system health,” says Madewell, “Sonoa offers stability and
portfolio. The service must be secure (or more so) than internal performance to my APIs by controlling the customer interaction.
apps, must meet SLAs like internal apps do, and must have robust And with Sonoa, now I have full visibility into my APIs.”
monitoring and visibility, as “customers were treating the Innotas
operations team as an extension of their own operations.”