WISSAM DBOUK

Curriculum Vitae

HUMAN RESOURCE | OFFICE ADMINISTRATION PROFESSIONAL

EMPLOYEE RELATIONS

Contact: +971 55 9542345

TEAM PLAYER

PAYROLL MANAGEMENT HUMAN RESOURCE OPERATIONS

LinkedIn: Wissam Dbouk

Skype: Wizz.1981

STRATEGIC PLANNING

RECRUITMENT & SELECTION

PERFORMANCE MANAGEMENT

WISSAM DBOUK
Mobile: +971 55 9542345 E-Mail: wissam.dbouk01@gmail.com

Aspiring for Mid-Level positions in Human Resource and Employee Relations

A focused, dynamic and result oriented professional with over 4 years of experience in HR, Recruitment, Candidate Screening, Payroll Management and Attendance Management. Well versed in Performance Management Process, Full & Final Settlements, Interview Process and Employee Engagement Adept at people management, maintaining healthy employee relations, handling employee grievances thus creating an amicable & transparent environment. Ability to write detailed job roles and job descriptions and formulating procedures in hiring of new staff Demonstrated abilities in evolving/ handling HR system and operations (such as Personnel File Management, Employee Relations, Conflict Management, etc.) Possess excellent interpersonal, analytical and troubleshooting skills with proven ability in establishing quality systems / procedures and managing resources Executing policies for HR and employee welfare aiming towards development of human capital across the organization; coordinating in recruitment, selection, interview and induction related process Proficient in managing modern HR Systems and deftness in maintaining harmonious employee relations by building strong culture and imbibing values of the organization Proactive in anticipating problems and active in fixing things that break while attracting and retaining a highly skilled and motivated workforce by implementing innovative and cost saving programs. Team Player with exceptional leadership, communication, relationship management, legal issue interpretation and problem solving skills. CORE COMPETENCIES Payroll Operations: Managing payroll processing functions involving computation of salaries, attendance, leave, fixed & variable entitlements. Developing and maintaining documentation, pay-slips & all payroll related activities and attaining approvals on consolidated salary advice Recruitment & Selection Executing entire gamut of recruitment process including writing job descriptions, sourcing, screening, short-listing, selection, appointment, etc. Supervising recruitment, induction program, discipline, policy/procedures and retirement programme for employees HR Operations: Contributing to evaluation and development of HR strategy and performance in cooperation with executive team. Planning human resource requirements in consultation with the organization management Talent Management & Performance Appraisals: Steering policies for identifying high performing talent and providing training opportunities. Managing appraisal process for substantiating Performance Appraisal System linked to Reward Management Employees Welfare: Managing welfare measures like employee development plans, resource deployment, etc. Ensuring prompt resolution of employee grievances to maintain cordial management and employee relations Excellent knowledge in UAE labour law ORGANISATIONAL SCAN Since Jun09 ~ AWAD & ASSOCIATES as HR Coordinator & Office Manager, Dubai, UAE Key Responsibilities: Recruitment and Onboarding: Facilitating and monitoring recruitment through various channels after understanding manpower requirements from the vertical Undertake preliminary and HR interviews to assess & verify candidate's educational background, experience & competency levels, job and required role expectations as per the needs. Co-coordinating with the Managers for the interviews, Salary Negotiation, issuing offers, Finalizing and closing the offer with the candidates. Plan, organize, and conduct Induction Training for the new employees (joiners) across all departments. Designing Induction and orientation Schedule Utilize all forms of sourcing including job boards, direct recruitment, reference, recruitment agencies and coordinating with the source to schedule the interview

Payroll Processing: Responsible for monthly payroll processing of employees. Addressing and Resolving the payroll queries and related issues. Timely Coordination for preparation of pay sheets, upload the data to computerized payroll system. Preparing salary Break-up, Over Time statements and validating the Deductions and Reimbursements etc. Compensation and Benefits: Processing increments, promotions, relocations, Advances & benefits for employees Ensuring the timely remittance of statutory dues and maintaining cordial relationship statutory authorities. Exit Management: Dealing end to end Exit Management System by conducting Exit Interviews. Analysis of the reasons of separation and formulating measures to enhance retention level. Processing Full and final settlements of resigned employees. Managing clearance & inputs for Full & final settlement of employees leaving the company HR MIS: Preparing HR Dashboards and ensure up to date visualization on manpower, productivity and attrition trends. Generate all reports on Current Manpower, Monthly New Joiners, Attrition details, Employee Personal details, Performance rating details, Experience details, and CTC offered. Office Administration: Negotiating, evaluating and ensure problem solving and follow-up on various contracts Following on legal corresponding and prepare legal notices. Arranging visit visas, and for the medical insurance of employees Handling requests from clients and colleagues concerning contracts and legal issues Scheduling weekly meetings, manage executives' calendars, meet with clients and handle business and administrative details. Distributing correspondences and responds to daily inquiries and handle the day to day activities of the firm. Achievements: Enhanced the attendance and performance of employees through installation of the finger scanner to monitor attendance Successfully saved an amount of AED 24,000 through managing the telephone expenses. Managed to install basic HR rules and procedures in the company that streamlined operations Created performance management appraisal which increased internal competition and boosted employee moral Introduction of employee profiles \ Personnel record book for quick referral to gain insights about any employee within the organization Commitment to continuous professional development ( Obtained Masters degree while working \ always on search for new professional training courses) PRECEDING ASSIGNMENTS Mar04 Jun09 ~ EMIRATES AIRLINES as Senior Flight Steward Growth Path: March 2006 - Business Class Crew September 2006 - June 2009 Senior Flight Achievements: 1st in batch 2004 (Emirates Training) Crew of the Month (September 2007) EDUCATION

2013 2004

Masters of Science in Global Human Resource Management, University of Liverpool, Liverpool, UK Faculty of Science and Business Administration (3 year degree), Lebanese University, Beirut, Lebanon

2001

Faculty of Psychology (2 year degree), Lebanese University, Beirut, Lebanon Among the Top five students in batch 2000 CERTIFICATIONS & TRAINING

The Key terms of employment contracts in the UAE Interviewing Skills for Recruitment and Selection Leadership Development: Motivation Self-development: Increases you assertiveness Employee Performance: Providing feedback Excellence in service: Providing superior customer service

2013 2011 2006 2006 2006 2006

PERSONAL DOSSIER Date of Birth: Linguistic Ability: Nationality: Driving License Details: Visa: 1st September 1981 Arabic (Mother Tongue), English (Fluent), French (Intermediate) Lebanese Driving license issued by Ministry of interior - UAE, expires on 2015 Residence Visa \ Company sponsored