Deb Diament

Telephone Number: 201-951-6365 | Email: ddiament11@gmail.com

Dynamic and talented Information Technology expert, offering broad achievements and experience in retail systems management, project execution, and budget analysis. Recognized as a subject matter expert in technology operations and implements strategic plans to initiate change; proactively identifies new requirements, presents innovative solutions, and generates opportunities. Leads the implementation of new systems and ensures effective integration. Formulates and implements innovative programs and directs complex project lifecycles and resources.
System Analysis and Optimization Problem and Risk Mitigation Skills Team Leadership & Collaborations Complex Projects/Process Leadership Change Management and Evaluation Budgets and Resources Management Strategic Planning and Development Retail Systems Management/Control Solutions Management & Evaluation

Technology Snapshot: Mi9 Business Intelligence and RIQ Merchandise Systems | STS Merchandise | Loss Prevention and Market Works | NSB Audit Works | KWI Retail Systems | Harte-Hanks CRM | Unica | Cognos | PL / SQL | Loyalty Lab CRMS | Microsoft Office Suite | Microsoft Windows | MicroStrategy | Quickly learns complex Systems and Programs PROFESSIONAL EXPERIENCE

Manager of Retail Systems The Jones Group, Incorporated

2009 to 2013 White Plains, New York

Provided influential leadership, coaching, and mentorship to departmental teams and facilitated key meetings, status calls, and weekly executive updates; planned and coordinated workflows and delegated assignments. Directed the complex project operations and achieved successful execution of practices; established project plans and lifecycles, monitored progression, managed budgets, allocated resources, delivered guidance to all teams, and achieved timely completion. Maintained direct compliance with strict regulations and procedures. Interfaced with Merchandising, Direct Marketing, E-Commerce and POS teams. Led the implementation of a new CRM database from the sourcing process through deployment; coordinated the successful launch throughout 700 retail stores; instrumental in the marketing team achieving a 191% rewards Return on Investment (ROI) and a $5,500,000 increase in profit in 1.5 years Gathered, analyzed, and documented functional and technical specifications and defined all business requirements; improved implementation times by 20% and minimized reprogramming errors by 60% Accurately documented subsystem interface and system flows; ensured proper documentation and integration of all file interfaces and reduced vendor expenditures resulting in a $20,000+ cost savings Developed cost estimates and ROI analysis for budget approval; produced accurate retail forecasts, tracked project cost trends versus budget, and effectively managed budgets and defined deliverables Collaborated with cross-functional staff to formulate business solutions; analyzed internal practices, pinpointed areas of opportunity, presented solutions and established continuous improvement plans Senior Project Manager Barneys New York 2005 to 2009 New York, New York

Directed a team of 50 employees, including business analysts, BNY merchants, planners, distribution center personnel, back office employees, and store field teams. Served as the project manager for all stages of the Enterprise Retail Systems initiative; performed gap analysis, data migrations, and user acceptance testing. Led the migration and conversion of financial systems during the companys acquisition and transition to The Jones Group, including Kronos Timekeeping, ADP EV3 and JD Edwards; maintained compliance. Managed the subsequent conversion of financial systems from JD Edwards to Microsofts Dynamic Great Plains Managed the implementation of Mi9s SQL retail MMS, WMS, and BIS Systems, Maple Lake planning, coordinated the Sales Audit upgrade to Audit Works, and deployed the Employee Commission and Productivity System co-authored by Barneys and Epicor Performed reports and analytics GAP analysis, documenting business requirements and priorities. Worked with MicroStrategy team to develop, test and deploy from MI9s Business Intelligence DW
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Project Manager CRM System Implementation Casual Male XL

2004 to 2005 Canton, Massachusetts

Managed the implementation of the Market Works systems in collaboration with NSB and Casual Male XLs information technology and marketing departments; worked closely with Experian to achieve functionality in the system and ensure successful deployment. Oversaw report gap analysis; provided high-level technical support and tested all data flows. Created the ongoing process documentation to support the development process and maintain efficiency and accuracy. Authored key training manuals; improved overall performance. Served as a direct liaison between store systems support, catalog, merchandising, and marketing CRM staff to organize store initiatives; facilitated clear communications throughout internal channels

Director of Retail Systems Kasper ASL Anne Klein

2000 to 2004 Secaucus, New Jersey

Coordinated complex technical project operations; directed the installation of the 3 STS Open products: Audit Works, Market Works, and Loss Prevention. Oversaw and controlled the functionality of merchandising, sales audit, and distribution systems for internal retail divisions; proactively identified, troubleshot, diagnosed, and resolved technical issues. Sourced, interviewed, recruited, developed, and retained qualified employment candidates and facilitated training programs to maximize the potential of staff; planned and coordinated daily workflows and prioritized duties. Managed the POS upgrades and system optimization efforts for 100 retail stores; built and launched a POS Action Team to provide innovative solutions and documentation for the information processes Collaborated with the President of Retail to develop and implement strategic marketing plans for the retail divisions; analyzed new campaigns to determine customer exposure and store profitability

Provided consulting services to leading brands, including Donna Karan New York (DKNY), Calvin Klein, Michael Kors, Charles Nolan, Barami, Dress Barn, Dicks Clothing and Sporting Goods Diament Consulting, Inc. (1995-2000)

EDUCATION AND CREDENTIALS

BS in Computer Science - Thomas Nelson College

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