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TOYOTA
AUTO FINANCING
SUBMITTED BY SONIA
ACKNOWLEDGEMENT I have taken efforts in this project. However, it would not have been possible without the kind support and help of many individuals and organizations. I would like to extend my sincere thanks to all of them. I am highly indebted to my mentor Mr Bharat Thakur ( manager at TOYOTA) for their guidance and constant supervision as well as for providing necessary information regarding the project & also for their support in completing the project. I would like to express my gratitude towards the officials at different branches of TOYOTA for their kind co-operation and encouragement which help me in completion of this project. I would also like to express my gratitude towards my parents and friends for their kind co-operation and encouragement which help me in completion of this project.
I would like to express my special gratitude and thanks to industry persons for giving me such attention and time. My thanks and appreciations also go to my colleague in developing the project and people who have willingly helped me out with their abilities.
INTRODUCTION
OVERVIEW - INDIAN AUTOMOBILE INDUSTRY Over a period of more than two decades the Indian Automobile industry has been driving its own growth through phases. The entry of Suzuki Corporation in Indian passenger car manufacturing is often pointed as the first sign of India turning to a market economy. Since then the automobile sector witnessed rapid growth year after year. By late-90's the industry reached self reliance in engine and component manufacturing from the status of large scale importer.
With comparatively higher rate of economic growth rate index against that of great global powers, India has become a hub of domestic and exports business. The automobile sector has been contributing its share to the shining economic performance of India in the recent years. With the Indian middle class earning higher per capita income, more people are ready to own private vehicles including cars and two-wheelers. Product movements and manned services have boosted in the sales of medium and sized commercial vehicles for passenger and goods transport. Side by side with fresh vehicle sales growth, the automotive components sector has witnessed big growth. The domestic auto components consumption has crossed rupees 9000 crores and an export of one half size of this figure Overview Of Automobile Industry The Indian automobile industry is going through a technological change where each firm is engaged in changing its processes and technologies to sustain the competitive advantage and provide customers with the optimized products and services. Starting from the two wheelers, trucks, and tractors to the multi utility vehicles, commercial vehicles and the luxury vehicles, the Indian automobile industry has achieved tremendous amount of success in the recent years.
As per Society of Indian Automobile Manufacturers (SIAM) the market share of each segment of the industry is as follows:.
The automobile industry had a growth of 15.4 % during April-January 2012, with the average annual growth of 10-15% over the last decade or so. With the incremental investment of $35-40 billion, the growth is expected to double in the next 10 years.
Consistent growth and dedication have made the Indian automobile industry the second- largest tractor and two-wheeler manufacturer in the world. It is also the fifthlargest commercial vehicle manufacturer in the world. The Indian automobile market is among the largest in Asia.
The key players like Hindustan Motors, Maruti Udyog, Fiat India Private Ltd, Tata Motors, Bajaj Motors, Hero Motors, Ashok Leyland, Mahindra & Mahindra have been dominating the vehicle industry. A few of the foreign players like Toyota Kirloskar Motor Ltd., Skoda India Private Ltd., Honda Siel Cars India Ltd. have also entered the market and have catered to the customers needs to a large extent.
Not only the Indian companies but also the international car manufacturing companies are focusing on compact cars to be delivered in the Indian market at a much smaller.
price. Moreover, the automobile companies are coming up with financial schemes such as easy EMI repayment systems to boost sales
The domestic players as well as the foreign players dominate the Indian automobile sector. The key players contributing to the growth of the sector are discussed below.
Maruti Suzuki India Hero Motors Limited Tata Group Bajaj Auto Limited Mahindra Group Ashok Leyland Yamaha Motor India Hyundai Motors India Limited Toyota Kirloskar Motor Private Limited Honda Siel Cars India Limited
The production of passenger vehicles in India was recorded at 3.23 million in 2012-13 and is expected to grow at a compound annual growth rate (CAGR) of 13 per cent during 2012-2021, as per data published by Automotive Component Manufacturers Association of India (ACMA)
Automobile Domestic Sales Trends Category Passenger Vehicles Commercial Vehicles Three Wheelers Two Wheelers Grand Total 2006-07 2007-08 2008-09 2009-10
532,721
684,905
809,532
440,392
526,024
513,251
7,872,334 7,249,278 7,437,619 9,370,951 11,768,910 13,435,769 10,123,988 9,654,435 9,724,243 12,295,397 15,481,381 17,376,624
INTRODUCTION Cars play an important role in todays fast and luxurious world. They prove to be helpful, convenient and efficient means of transportation and along with all these they are also prove to be prestigious. Cars are very common and contingent means for transportation. The leading companies dealing in Cars are General Motors, secondly Ford and Third Toyota Motor Corporation and so on. So I had undergone marketing research on Toyota Qualis Car and hereby wish to introduce the company as far as I had understood it and presented in this report. Toyota Motor Corporation is one of the worlds leading automakers offering a full range of models from a mini-vehicle to large trucks. It deals in many fields. Diversified operations include telecommunication, prefabricated housing and leisure boats. The Company has 12 plants and 11 manufacturing subsidiaries and affiliates in Japan. Toyota has 51 manufacturing companies in 26 countries/locations, which produce Lexus, and Toyota brands vehicle and component.
PROJECT AT GLANCE
Name of the company: Offices: Toyota Motor Corporation Head Office: 1-Toyota-cho Toyota City Aichi Prefecture 471-8571 Japan Phone: (0565) 28-2121 Corporate Office: Toyota Kirloskar Motor Pvt. Ltd Plot # 1, Bidali Industrial Area, Ramnagar Taluka, Bangalore- 562109 Phone ( 080) 27287001
Hiroshi Okuda Fujio Cho Mr. Akiro Okabie Mr. Vikram S. Kirloskar Mr. A. Toyoshima
Mr. K.K. Swami Mr. Masatoshi Seki Rs. 7 Billion Toyota Motor Cor. (90 %) Kirloskar Group (01 %)
No. of Employees: Indian Models: Accounting year: Slogan: Goal: Theme: Principle:
2,64,000 17 Models(till date) April- March Touch the Perfection Good Corporate Citizen Innovation in future Openness and Fairness in Our corporate activities Cleaner and Safer car making and work to make earth a better place to live.
Toyota launched its first small car (SA Model) in 1947 Production of small vehicles outside Japan Began in 1959 at a small plant in Brazil and continued with a growing network of overseas plant. Toyota believe in localizing its operations to provide customers with the products they need where they need them, this philosophy builds mutually beneficial long term relationship with local suppliers and help company fulfill its commitments to local labor.
Over and above manufacturing Toyota also has global Network of design and research and development facilities, embracing 3 major car markets of Japan, North America and Europe.
Toyota manufactures 5.5 million vehicles per year equivalent to one every six seconds. In time it has taken us to read this paragraph, a Toyota Motor Corporation has produced at least another 3-4 cars.
The following are their products in which they deal worldwide. Cars:Avalon, Camry, Corolla, Matrix, Mr2, Spyder, Prius, Solaro, Innova. Vans:4Runner, Highlander, Land Cruisser, Rav4, Sequolia, Sienna Trucks:Tacoma, Tundra
TOYOTA IN INDIA
About Kirloskar Motor Toyota came to India in 6th October 1997 with having equity shares of 1 % & producing Qualis and Corolla along with employing 2330 employees. They introduced Toyota Kirloskar Auto parts pvt.ltd in April 2002 with equity of 64% for TMC and 26% for Toyota industries Producing Axes, Propeller, Shafts and a transmission and employing 430 employees. Let us have a look towards its operations in India. WORKING TOWARDS PERCEPTION As a joint venture between Kirloskar Group and Toyota Motor Corporation, Toyota Kirloskar Motor Pvt. Ltd. (TKM) aims to play a major role in the development of the automotive industry and the creation of employment opportunities, not only through its dealer network, but also through ancillary industries.
TKMs growth since inception can be attributed to one simple, yet important aspect of its business philosophy PUTTING CUSTOMER FIRST While managing growth, TKM has maintained its commitment to provide quality products at a reasonable price and has made every effort to meet changes in customer needs.
Local Community Development At TKM, every effort is made to contribute to society. A residential school at Bidali, reconstructed by Toyota, Now houses 75 students, mainly belonging to backward communities. In the aftermath of the tragic earthquake in Gujarat, TKM and its dealers played a major role in distributing food, clothing and relief in remote affected area. TKM also takes a lead role in contributing to the community, distributing books and bags in local school.
Contribute to Indian Industry and Economy through technology transfer human resource development and vehicles that meet global standards at competitive price. Contribute to well being and stability of team members Contribute to overall growth for our business associates and automobile industry
Their mission is to design, manufacture and market automobiles in India and overseas while maintaining the high quality that meets global Toyota quality standards to offer superior value and excellent after sales service. They are dedicated to providing the highest possible level of value to customers, team members, communities and investors in India.
Two top Engine of the year award 2000 for Toyota. Both Yaris & Prius receive Hi-tech engine awards for second year running. Toyota prids Hybrid Synergy Drive System Dominates 2004 international Engine award of year. Toyota receives environment award during the earth day. Toyota sales U.S.A Inc. honored at 2003 governors environmental and economical eldership awards. Prius honored by National wildlife federation Toyota awarded the environmental Stewardship award. Prius recognized by Sierra Club and Earns CLEAN CAR SALUTE. Toyota named environmental leader by EPA.
DEALER PRINCIPAL
Managing Director
CONTACT PERSON
C.E.O GM Service VP Sales
Mr.S.K.Bali
GRACE TOYOTA
39 Milestone,sec. 35,delhi-jaipur highway,gurgaon-122004 Phone no.- 0124-4687800,fax:-0124-4687899 Email: info@gracetoyota.in model suffix Exshowroo m price Innova G diesel(8 s) GX diesel 8S VX diesel 8S 1093988 1241065 1446935 93069 104835 121305 Road tax No. plate charges 1050 1050 1050 6250 6250 6250 43954 49203 56549 1238311 1402403 1632089 Logistic charges Toyota protect On road price
Fortuner
ETIOS LIVA
G(MD)
489857
23321
1050
5750
19146
540867
V(MB)
560364
27885
1050
5750
21617
616665
GD(ML)
599900
35465
1050
5750
22987
658699
M2
572128
34076
1050
5750
23002
665167
ETIOS DIESEL
JD(M1)
670330
64124
1050
5750
25470
766724
E8 VD(MN)
731036 776339
69436 73400
1050 1050
5750 5750
27598 29185
834869 885724
COROLLA ALTIS
1.8 J(S)HA
1174287
99493
1050
6250
46483
1327563
1477978 1589844
123788 132738
1050 1050
6250 6250
57319 61311
1666386 1791193
MODEL COROLLA ALTIS D4D(J)HM 1236446 104466 1050 6250 44095 1392306
DIESEL D4D(G)HN D4D(GL)HO 1569237 131089 1050 6250 55430 1763056 1438698 120646 1050 6250 50984 1617627
CAMRY
2.5L.AT
2451876
226219
1050
6250
92072
2777467
PRIUS
Z5 Z6
2925985 3142801
268889 288402
2100 2100
6250 6250
108990 116727
3312215 3556280
LAND CRUISER
VXL
1048611
691521
2100
6250
276783
8598560
LAND CRUISER200
VXL
11589567
1048611
2100
6250
418365
13064893
Now days car is become one of the basic need of man but buying a own car become a dream for man because of its prices. So in fulfillment of this dream man, needs help. In this condition Toyota financial services take a Initiative to provide easy car loan to those people who are willing to buy a own car. People are appreciating car loan scheme of TFS and this can be proof by figures which show that the total amount of car loan scheme is increase in 2007-2010 amazingly.
The car loan amount increases from 877cr. in 2011 to 1218 cr. in 2012 which accounts a growth of 38.88%. So Bank of India helps people to get car & increase in social status. It Provide loan for all types of Cars i.e. A, B, C segment.
THE TOTAL GROWTH IN AUTO LOAN SEGMENT FOR LAST THREE YEARS:-
2010 37.88%
2011 22.6%
2012 38.8%
GROWTH %
38.80%
37.88%
22.60%
Private banks
Rate of Interest
Loan Tenure
Processing Fees
Prepayment CHARGES
ICICI Bank HDFC Bank ABN AMRO Bank PSBs SBI DENA Bank UCO Bank Indian Bank O.B.C TFS
0.50% Rs1000
2% NIL
Own a vehicle with the friendliest and most convenient car loan. Either you can purchase a new Car/ Van/ Jeep or raise loan to purchase old vehicles that are not older than 3 years. Finance will also be provided for purchase of vehicle of indigenous/ foreign makes. Eligibility Individual as well as Business Concerns (Corporate or non-corporate)
Amount of Loan
For Individual: 24 times of the monthly net salary or Rs25lakh, whichever is lower income of spouse can be taken into account for determining loan amount. In such cases, the spouse shall stand as a guarantor.
For Business Concerns: Loan amount to Rs100Lakh. Processing is nominal. For N.R.I: Loan amount to Rs25lakh. For Imported Vehicles: Loan amount to Rs75lakh. Margin
Up to Rs 2.00lakh 5% Rs2lakh to Rs10lakh 10% Above Rs10lakh to Rs25lakh 15% Above Rs25lakh 25%
Rate of Interest Rate of Interest (For loans granted on & after 1.04.2013) BPLR at 12.00% TENURE For Loans Repayable in/upto Less than 3years
BPLR minus 1.00% i.e.11.00%
Above 3 years
Repayment For new Car: The loan amount together with interest is to be repaid in
72 Equated Monthly Installments (EMIs)
For old Car: The loan amount together with interest is to be repaid maximum in 36 Equated Monthly Installments (EMIs) For Imported Vehicles: The loan amount together with interest is
to be repaid maximum in 84 Equated Monthly Installments (EMIs)
Disbursement
The intending borrower will be required to settle the transaction for purchase of vehicle needed by him/her with the seller and will be required to deposit the difference of the cost of the vehicle to amount of loan will be required to deposit the difference of the cost of the vehicle to amount of loan, and thereafter, the advance will be allowed to him/her from the COMPANY by paying the entire price of the vehicle to the seller directly on behalf of the borrower. Profit Interest earned on the loan is its profit. Auto Loans The TFS offers auto loans at floating rates also for financing automobile and used car purchases.
transportation operators. In addition to the funding of domestic assets, it also finances imported assets for which the bank opens foreign letters of credit and offers treasury services.
Product------------- New and Used Car Standard product ------------------ EMI in advance, EMI in arrears Minimum loan -------------------- Rs100000 Tenure ----------------------------- 12-72 months Eligible borrower --------------------- Salaried individuals, Self employed, Sole
Proprietorship, Partnership firms, NRI, Private and Public Companies.
System and Process ------------- Decentralize approval and disbursal with all
loan being booked fineness/ as per process set out time to time.
Credit approval process ------------------- Credit policy will lay down the
borrower eligibility criteria/approval process / deviation policy as approved by the central risk unit. Approval authorities may be delegated to TFS employees/ associates including outsourcing agencies. Operations and collection policy will be circulated separately.
Interest rates ----------------- As per approved rates from time to time Type of car ----------------------------- As per list of cars Use of vehicle --------------------------- Vehicle firmament should be personal,
official, commercial use.
CAR LOANS
FEATURES
Finance all passenger cars & most of the multi utility cars. The tenure range is 12 72 months. Competitive rates. 24 48 hours to process the loan after we receive complete set documents. Loan up to 90% of the invoice value.
Prepay the loan anytime without any prepayment charge. Easy documentation. Processing charges waived for senior citizens, staff members
DOCUMENTS REQUIRED:-
Salaried Individual
Partnerships Firms
Yes Last 3 Years ITR or Form no.16 Yes Yes Yes Yes
Yes Last 3 Years ITR & Audited accounts Yes Yes Yes Yes
Yes Last 3 Years ITR & Audited Accounts Yes Yes Yes Yes A Letter Signed by all the Partners
Yes Last 3 Years Audited B/S & P&L A/C Yes Yes Yes Yes MOA or AOA
Yes Last 3 Years Audited B/S & P&L A/C Yes Yes Yes Yes MOA & AOA
Bank Statement (Last 12 months) Proof of Identity Proof of Residence Proof of Office Address Legal Documents
OTHERS DOCUMENTS:-
1. 2. 3. 4.
CHA -2. OD -194 (Guarantee Deed) L-515 as per Br. Cir. No. 94/186. L-515 as per Br. Cir. No. 97/114 (Where CBD -13 obtained) 5. Comprehensive Insurance Policy. 6. Letter addressed to Insurance Company. 7. Transfer form in blank in duplicate. 8. Valuation certificate for Second hand vehicle from approved valuer. 9. Undertaking to inform change in constitution/address etc. 10. A letter of authority by the borrower to debit the loan/SB A/C with Intt./ Service charges/Insurance Premium. 11. Where guarantors vehicle is taken as collateral security, obtain another CHA 2 with modification.
ELIGIBILITY CRITERIA:For Salaried Individual, Self-employed Individuals, Partnership Firms, Public and Private Limited Companies
Age
Residence/Office
Income
Telephone
CPV Requirement CPV should Be done at Residence and office of applicant and coapplicant. CPV should be done at residence and office of applicant and coapplicant. CPV should be done at office and main partners residence. CPV should be done at office and
21 at Residence should be beginning owned by the applicant or rented for >1 years. To 60 at the end of the tenure.
Applicant should own Landline Phone at residence and at office. Applicant should own Landline Phone at residence and at office. Landline phone at office.
Residence/office/Factory / workshop should be owned by the applicant or rented for at least 2years
Partner-ship
NA
Office/Factory/Workshop Should be owned by the firm or main partner or rented for at least 2years
NA
Description of Charges Cheque bouncing charges Stamp Duty Late Payment Penalty Processing Fees Other Charges
New Car Loans Rs 100 At actual More than 2% per month 1.10% or Rs1000 -
Features: Choose any car manufactured in India within a certain range. Borrow up to 70% of the value of the car. Flexible repayment options, ranging from 12 to 36 months. Borrow up to 2times your annual salary(for salaried professionals) And 2times your annual income (for self employed professionals) Available for almost all car models at attractive interest rates. Repay with easy EMIs. If you have had a Preferred Account or a Corporate Salary Account With ANY BANK for than six months, you can get fast approvals on your loans with minimal documentation.
DOCUMENTS REQUIRED:Documentation Requirements Salaried Individual Self employed Individual Partnerships Firms Private Ltd Company Public Ltd Company
Yes Last 3 Years Audited B/S & P&L A/C Yes Yes Yes Yes MOA & AOA
Yes Last 3 Years Audited B/S & P&L A/C Yes Yes Yes Yes MOA & AOA
Bank Statement (Last 12 months) Proof of Identity Proof of Residence Proof of Office Address Legal Documents
Yes Yes Yes Yes A Letter Signed by all the Partners accepting the Loan
ELIGIBILITY CRITERIA:For Salaried Individuals, Self-employed Individuals, Partnership Firms, Public and Private Limited companies. Criteria Salaried Self employed Age 21-60 years 21-65 at the at the end of end of the the tenure tenure Minimum 1 year. Minimum 1 year. Partnership Company firm NA NA
NA
NA
At least Min. of years At least 3years of 3years in in/ total Business. Employment/ employment Business Min. income for cars Gross income of Rs1.5lakh. Last year & latest year must be profitable. Must be at residence & at office.
Last year & latest year must be profitable. One phone at least in Business & one at residence of loan Executing partner.
Last year & latest year must be profitable. At least 1 phone must be at business.
Telephone
PRICING: Highly competitive. 1.10% processing fee payable up front (Pl contact local sales manager for revised applicable rates). Customers can pre-pay the entire loan amount before the agreed tenure.
Description of Charges Cheque bouncing charges Stamp Duty Late Payment Penalty Processing Fees Other Charges Valuation charges
New Car Loans Rs 100 At actual More than 2% per month 1.10% Used Cars Rs2000 per case
Details of Staff Vehicle Loan: Maximum amount = Rs360000 Minimum Amount = Rs80000 Margin = 10% Maximum repayment period = 15years Rate of Interest: Up to Rs80000 at 8%pa. Above Rs80000 to Rs360000 at 12%pa.
Customer
DSA/DEALER/OTHER CHANNEL
Check Authority
Cluster Head
Case to be entered in LTS (Loan Tracking System) Product Four Wheeler
Update LTS
Conduct Telephonic Verification Collect Preapproval documents Fill out Approval Card Soft Approval by BM/Cluster Head Communicate Soft Approval to Customer(Optional)
CPA/Credit Staff to communicate status to Branch. BM to sign Approval Card & send complete file to Assets office. CAR Sales Staff to arrange delivery/ disbursement & inform branch when distributed.
END
CALCULATION OF EMI Case1 Normal case (when there is no advance EMI) Loan amount 200000 Tenure (months) 24 Interest rate (Account 10% IRR) EMI 9,229 Advance EMI Month EMI Principal Interest Outstanding Cash flow 200000 -200000 1 9,229 7,562.33 1,666.66 192,437.66 9229 2 9,229 7,625.35 1,603.64 184,812.31 9229 3 9,229 7,688.89 1,540.10 177,123.41 9229 4 9,229 7,752.97 1,476.02 169,370.44 9229 5 9,229 7,817.58 1,411.42 161,552.86 9229 6 9,229 7,882.72 1,346.27 153,670.13 9229 7 9,229 7,948.41 1,280.58 145,721.72 9229 8 9,229 8,014.65 1,214.34 137,707.07 9229 9 9,229 8,081.44 1,147.55 129,625.63 9229 10 9,229 8,148.78 1,080.21 121,476.84 9229 11 9,229 8,216.69 1,012.30 113,260.15 9229 12 9,229 8,285.16 943.83 104,974.98 9229 13 9,229 8,354.20 874.79 96620.77 9229 14 9,229 8,423.82 805.17 88196.95 9229 15 9,229 8,494.02 734.97 79702.92 9229 16 9,229 8,564.80 664.19 71138.11 9229 17 9,229 8,636.18 592.81 62501.93 9229 18 9,229 8,708.15 520.84 53793.78 9229 19 9,229 8,780.71 448.28 45013.06 9229 20 9,229 8,853.89 375.10 36159.17 9229 21 9,229 8,927.67 301.32 27231.49 9229 22 9,229 9,002.07 226.92 18229.42 9229 23 9,229 9,077.08 151.91 9152.34 9229 24 9,229 9,152.73 76.26 -0.38 9229
ADDRESS PROOF
FORM 16A
Comparison of car loan scheme offered by other bank with TFS Almost every bank offers car loans. I had compared the entire car loan scheme offered by HDFC Bank, ICICI Bank, State Bank of India, Oriental Bank of Commerce and the details of the findings are as follows.
HDFC Bank:
HDFC Bank offered car loan scheme with following features:HDFC Bank Provide car loan individuals as well as business concerns also. The rate of interest charged by HDFC Banks is as follows:In case New Car :- 11.30% HDFC Bank Provide finance up to 90% of the total loan amount. HDFC Bank Provide facility to repay the loan amount maximum in 7years. HDFC charge processing fees of Rs2150 Rs3650.
ICICI:
ICICI Bank provide car loan to individual as well as Business concern also. The rate of interest charged by ICICI Bank is as follows: In Case of New Car-15%. ICICI Bank Provide finance up to Rs20Lakh. ICICI Bank charge 5% prepayment charge if the loan is paid before the tenure of the loan.