1 Living abroad

1.1 About business - Working abroad

abroad (adv) analyse (v) T application (n) C/U candidate (n) C career (n) C chameleon (n) C competitive (adj) cover letter (n) C culture (n) U CV (n) C British drought (n) C emergency (n) C/U expect (v) T handwrite (v) T homesick (adj) manufacturer (n) C mirror (v) T reference (n) C usu. pl. relevant (adj) Macmillan Polska 2008 /brd/ /nlaz/ /plke()n/ /knddet/ /kr(r)/ /kmilin/ /kmpettv/ /kv(r) let(r)/ /kl(r)/ /si vi/ /drat/ /m(r)()nsi/ /kspekt/ /hndrat/ /hmsk/ /mnjfkr(r)/ /mr(r)/ /ref()rns/ /relv()nt/ za granic, zagraniczny analizowa podanie kandydat kariera kameleon konkurencyjny list przewodni, list motywacyjny kultura CV, yciorys susza nagy wypadek spodziewa si napisa odrcznie tsknicy za domem producent odzwierciedla referencje majcy zwizek, znaczcy We try to go abroad at least once a year. The quarterly sales figures will be analysed at our next meeting. His application for membership of the club was rejected. The candidate must demonstrate good communication skills. Rosen had decided on an academic career. He felt like having a career change and went into teaching. You have to be a cultural chameleon if you work for a multinational company. the struggle to survive in a highly competitive marketplace. The first thing your potential employer will read is your cover letter. If you're looking for culture, then Paris is the place for you. Britain's literary culture. The Euro CV is the best kind of CV to use when looking for a job. The country's economy suffered because of a drought. We always carry a medical kit for emergencies. We are expecting good weather at the weekend. Candidates for this job are requested to handwrite their letters of application. I was feeling homesick. The firm manufactures women's clothing. Does art mirror society or shape it? Her former employer provided a reference for her. How is that relevant to this discussion? The Business Pre-Intermediate Glossary

relocate (v) I/T shortlist (v) T straightforward (adj) withdraw (v) I

/rilket/ /(r)tlst/ /stretf(r)w(r)d/ /wdr/

przenie co lub kogo (do innego miejsca lub obowizkw) wstpnie wyselekcjonowa prosty, nieskomplikowany wycofa si

I left my job because the company relocated. If you get your cover letter wrong, you destroy your chances of getting shortlisted for interview. a straightforward process The injury has forced him to withdraw from the competition.

1.2 Vocabulary - living abroad

bulletin board (n) C Computing contract (n) C deposit (n) C exception (n) C insurance (n) U landline (n) C landlord (n) C overdraft (n) U prepaid (adj) register (v) I/T top-up (n) C British utility bill (n) C /bltn b(r)d/ /kntrkt/ /dpzt/ /ksep()n/ /nrns/ /ln(d)lan/ /ln(d)l(r)d/ /v(r)drft/ /priped/ /rest(r)/ /tp p/ /jutlti bl/ tablica ogosze (zw. w Internecie, w firmie) umowa, kontrakt kaucja, depozyt wyjtek ubezpieczenie telefon stacjonarny wynajmujcy (waciciel nieruchomoci) debet przedpacony rejestrowa doadowanie (karty telefonicznej) rachunek za media (prd, wod, gaz itp.) New job adverts will be posted on the company's bulletin board. After six months she was offered a contract of employment. She paid a 400 deposit when she rented the flat. There are some exceptions to every grammatical rule. Do you have insurance for the house yet? I'll try to call you later when I get to a landline. My landlord has increased the rent price for my flat for the second time this year. You have to pay large fines if you exceed your overdraft limit. a prepaid phone card. Births must be registered within 42 days. Is buying top-ups easy? If you want to open a bank account in Britain, you may have to show utility bills with your name on them

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The Business Pre-Intermediate Glossary

1.3 Grammar - Present simple and prepositions of time

attend (v) I/T au pair (n) C budget (n) C canteen (n) C fireworks (n) Pl. grave (n) C kite (n) C parade (n) C permanent (adj) repay (v) T shadow (n) C/U vacancy (n) C winery (n) C

/tend/ /pe(r)/ /bt/ /kntin/ /fa(r)w(r)ks/ /grev/ /kat/ /pred/ /p(r)mnnt/ /rpe/ /d/ /veknsi/ /wan()ri/

bra udzia, uczszcza au pair budet stowka fajerwerki grb latawiec parada stay, nieodwracalny spaci, odda pienidze cie wakat winnica

Most of his colleagues attended the wedding. I worked as an au pair in England in 2004. Two-thirds of their budget goes on labour costs. I usually eat my lunch in the company canteen. On 31 December people set fireworks off at midnight. He's never even visited his mother's grave. Flying large kites is a popular pastime in Afghanistan. There are military parades on the Independence Day. The illness can cause permanent blindness. I need to repay my student loan. The dogs are always trying to chase their own shadows. We have several vacancies to fill in the Sales Department. South African wineries are known for their excellent Cabernet Sauvignon wines.

1.4 Speaking - Making small talk

conference (n) C corporate (adj) divorce (n) C/U extremely (adv) icebreaker (n) C /knf()rns/ /k(r)p()rt/ /dv(r)s/ /kstrimli/ /asbrek(r)/ konferencja korporacyjny rozwd bardzo co (np. zabawa), co pozwala przeama "pierwsze lody" w kontaktach a conference hall/room/centre. corporate culture. I want a divorce. He knows the area extremely well. We'll start our training with an icebreaker so that we could learn each other's names.

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The Business Pre-Intermediate Glossary

have something in common (phrase) networking (n) U technique (n) C unique (adj)

/hv sm n kmn/ mie (co) wsplnego ze sob /netw(r)k/ /teknik/ /junik/ nawizywanie kontaktw (zw. biznesowych) technika unikalny

We've got such a lot in common. A lot of networking is essential if you want to survive in this business. surgical techniques. It is her use of colour that makes her work unique.

1.5 Writing - Formal and informal emails

agenda (n) C attached (adj) colleague (n) C grateful (adj) reservation (n) C/U /end/ /tt/ /klig/ /gretf()l/ /rez(r)ve()n/ plan, program (spotkania) zaczony wsppracownik wdziczny rezerwacja Cutting the number of workers is not on the agenda. Please see the attached PDF document for details. Friends and colleagues will remember him with affection. I'm very grateful for all your help with the party. Could you make a reservation for me at a nearby hotel?

1.6 Case study - Global Recruit

advisor (alternate spelling: adviser) (n) C boutique (n) C high-profile (adj) leading (adj) location (n) C opportunity (n) C process (v) T qualification (n) C British Macmillan Polska 2008

/dvaz(r)/ /butik/ /ha prfal/ /lid/ /lke()n/ /p(r)tjunti/ /prses/ /kwlfke()n/

doradca butik znany, gony wiodcy lokalizacja, miejsce szansa przetwarza kwalifikacje

the Prime Minister's advisers. She buys her clothes in the most expensive New York boutiques. a high-profile campaign/ company/politician He became a leading figure in the London art world. The talks are taking place at a secret location. The trip sounds like a wonderful opportunity. Data is processed as it is received. Simon left school with no qualifications. The Business Pre-Intermediate Glossary

requirement (n) C taverna (n) C unemployed (adj)

/rkwa(r)mnt/ /tv(r)n/ /nmpld/

wymg restauracja grecka bezrobotny

a list of safety requirements Ms Mitropoulos works in a family taverna. Have you been unemployed for a year or more?

2 Dealing with customers

2.1 About business - The shopping experience
chain (n) C consultant (n) C convenience (n) U department store (n) C elegant (adj) exceptional (adj) facility (n) C flagship (n) C luxury (adj) reliable (adj) standard (n) C /en/ /knsltnt/ /knvinins/ /dp(r)tmnt st(r)/ /elgnt/ /ksep()nl/ /fslti/ /flgp/ /lkri/ /rlab()l/ /stnd(r)d/ sie (hoteli, restaracji itp.) konsultant wygoda dom towarowy elegancki wyjtkowy funkcja flagowy (= najwaniejszy) luksusowy taki, na ktrym mona polega standard Japan's leading hotel chain. a design consultant Her hair was cut short for convenience rather than fashion. Harrod's is the most famous department store in the world. She always looks so elegant. Her scores were quite exceptional. the text messaging facility on your phone The company now consists of a flagship store in Stuttgart and a further thirteen stores across Germany. a luxury hotel/item/car a reliable workman/car What can be done to raise standards in schools?

2.2 Vocabulary - Telephoning and customer care

blame (v) T call centre (n) C calm (adj) Macmillan Polska 2008

/blem/ /kl sent(r)/ /km/

obwinia call centre spokojny

If it a'll goes wrong, don't blame me. When was the last time you telephoned a company call centre? a calm voice The Business Pre-Intermediate Glossary

confirm (v) T dissatisfied (adj)

/knf(r)m/ /dsstsfad/

potwierdzi niezadowolony

You can make an appointment now, and then call nearer the time to confirm. a dissatisfied customer

2.3 Grammar - Countable & uncountable nouns, requests & offers

busy (adj) direct number (n) C extension (n) C household (n) C scale (n) Sg./U competence (n) U

/bzi/ /darekt nmb(r)/ /ksten()n/ /hashld/ /skel/ /kmptns/

zajty bezporedni numer telefonu numer wewntrzny telefonu gospodarstwo domowe skala kompetencje

He is an extremely busy man. Could you give me his direct number, please? I'm on extension 334. How many people are there in your household? Is the Government aware of the scale of the problem (=are they aware of how big it is)? I am not questioning your competence.

2.4 Speaking - Telephoning: Handling complaints

broken down (adj) distribution centre (n) C double-book (v) I/T often passive credit (v) T urgent (adj)

/brkn dan/

zepsuty

The photocopier's broken down again. The problem occurred at our distribution centre - the wrong label was put on the wrong consignment.

/dstrbju()n sent(r)/ centrum dystrybucyjne /db()l bk/ /kredt/ /(r)()nt/

zarezerwowa t sam rzecz (np. stolik The meeting room has been double-booked. w restauracji) dla dwch rnych osb na t sam godzin uzna rachunek, pilny The money will be credited to your account. He had some urgent business to attend to.

2.5 Writing - Dealing with an email complaint

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The Business Pre-Intermediate Glossary

component (n) C exhibition (n) C non-refundable (adj) sincere (adj) submit (v) T unacceptable (adj)

/kmpnnt/ /eksb()n/ /nn rfndb()l/ /sns(r)/ /sbmt/ /nkseptb()l/

cz skadowa wystawa bezzwrotny szczery przedstawi (propozycj, plan) nie do zaakceptowania

The delivery arrived on time but some of the components are missing. an exhibition hall/centre/space non-refundable tickets His apology seemed sincere. The plans will be submitted next week. This is unacceptable and I expect an immediate refund.

2.6 Case study - The Panorama conference

blanket (n) C check in (n) C/U thermostat (n) C

/blkt/ /ek n/ /(r)mstt/

koc odprawa (na lotnisku), zameldowanie (w hotelu) termostat

They had to ask for extra blankets to keep warm. There are always long queues for check-in at Heathrow Airport. There is one central thermostat which controls temperature in the building.

3 Operations
3.1 About business - Lean manufacturing

defect (n) C domestic (adj) efficient (adj) eliminate (v) T enthusiasm (n) U flexible (adj) implement (v) T Macmillan Polska 2008

/difekt/ /dmestk/ /f()nt/ /lmnet/ /njuzizm/ /fleksb()l/ /mplment/

wada krajowy, domowy efektywny wyeliminowa entuzjazm elastyczny wdroy, zaimplementowa

The aim of lean manufacturing is to eliminate all defects. domestic chores; domestic appliances The new machine is far more !efficient than the old one. Many infectious diseases have been virtually eliminated. His enthusiasm for music has stayed strong. A more flexible approach is needed. Attempts to implement change have met with strong opposition. The Business Pre-Intermediate Glossary

keen (adj) premises (n) Pl. rumour (n) C/U specific (adj) superior (adj) systematic (adj) turnover (adj) warehouse (n) C workshop (n) C

/kin/ /premsz/ /rum(r)/ /spsfk/ /spri(r)/ /sstmtk/ /t(r)nv(r)/ /we(r)has/ /w(r)kp/

zapalony (np. cyklista) siedziba, teren (firmy) pogoski okrelony, szczeglny doskonay, najwyszego standardu systematyczny przychd ze sprzeday, pot. w j. polskim obrt magazyn warsztat

a keen cyclist/gardener; Luke's keen on swimming. The company will move to new premises next month. A student had been spreading rumours about the teachers. You have to enter the information in a specific order. The hotel's service is superior. The TPS is a systematic way to satisfy customer needs. Just-in-time system means that the costs are cut and turnover is increased. I'll speak to the warehouse manager and see if we have the items you requested in stock. a creative writing workshop

3.2 Vocabulary - Trends and planning

aviation (n) U competitor (n) C destination (n) C hire (v) T leak (v) I/T lifeguard (n) C market leader (n) C pickpocket (n) C subsidiary (n) C /evie()n/ /kmpett(r)/ /destne()n/ /ha(r)/ /lik/ /lafg(r)d/ /m(r)kt lid(r)/ /pkpkt/ /sbsdiri/ lotnictwo konkurent miejsce docelowe podry naj (kogo) do pracy przecieka ratownik (na play) lider rynku kieszonkowiec spka zalena, filia the aviation industry All our major competitors are also bidding for that contract. a popular holiday destination I hired someone to paint the house. The roof is still leaking. There are no lifeguards or security patrols on the beach. We would like to become the market leader by the end of next year. The police know that pickpockets are working at the markets and on the beach. a subsidiary of General Motors

3.3 Grammar - Present continuous, adverbs and present simple passive

Macmillan Polska 2008 The Business Pre-Intermediate Glossary

conventional (adj) ingredient (n) C laboratory (n) C organic (adj) pesticide (n) C state (n) C strict (adj)

/knven()nl/ /ngridint/ /lbrt()ri/ /(r)gnk/ /pestsad/ /stet/ /strkt/

konwencjonalny skadnik laboratorium organiczny pestycyd stan cisy

a conventional oven / conventional weapons (=not nuclear or chemical weapons) Mix all the ingredients together carefully. our new research laboratory organic apples/meat Instead of pesticides, some farmers use bats and owls to keep bugs under control. the state of Michigan They operate within strict time limits. Lynn gave us strict instructions to be good.

3.4 Speaking - Presentations: signposts and stepping stones

cosmetic (adj)

/kzmetk/

kosmetyczny

cosmetic products

3.5 Writing- Instructions and procedures for an exhibition stand

annual (adj) attendee (n) C convention (n) C costume (n) C/U expand (v) I/T freebie (n) C location (n) C logistics (n) Pl. seminar (n) C Macmillan Polska 2008

/njul/ /tendi/ /knven(n)/ /kstjum/ /kspnd/ /fribi/ /lke()n/ /lstks/ /semn(r)/

coroczny uczestnik (konferencji, zebrania) konwencja kostium rozszerza (dziaalno, asortyment) darmowy gadet lokalizacja logistyka seminarium

an annual conference/festival/ holiday There were more than 600 attendees at the conference last month. Chicago was chosen as the site for an international crime convention. There is a fantastic costume contest in the evening. We are expanding the programme to provide more student places. What kind of freebies should we provide for our stand at the trade fair in Barcelona? The talks are taking place at a secret location. We haven't thought about the logistics of delivery. a seminar on marketing The Business Pre-Intermediate Glossary

showcase (n) C

/kes/

pokaz

The exhibition is a showcase for British exports.

3.6 Case study - ScotAir

budget airline (n) C carbon footprint (n) C crew (n) C discomfort (n) C emission (n) C route (n) C second hand (adj) short-haul (adj) uniform (n) C

/bt e(r)lan/ /k(r)bn ftprnt/ /kru/ /dskmf(r)t/ /m()n/ /rut/ /seknd hnd/ /(r)t hl/ /junf(r)m/

tania linia lotnicza

Don't count on free in-flight food if you're flying with a budget airline.

ilo zuywanych przez dan osob lub There are websites which allow you to calculate carbon footprint of a flight. urzdzenie gazw cieplarnianych zaoga, personel (w samolocie, na statku itp.) niewygoda emisja (gazw, spalin) droga, cieka uywany, z drugiej rki krtkodystansowy (zw. o locie) mundur, uniform All the passengers and crew on board the jet were killed. the discomforts of life in the desert New laws are aimed at reducing vehicle emissions. The tunnel is the route taken by most drivers. second-hand books/clothing Most airlines do no longer serve meals on short-haul flights. He was still wearing his school uniform.

4 Success stories
4.1 Speaking - Making small talk

ambition (n) U contact (n) C/U dedication (n) U financial (adj) icon (n) C Macmillan Polska 2008

/mb()n/ /kntkt/ /dedke()n/ /fann()l/ /akn/

ambicja kontakt powicenie finansowy ikona

His ambition was to become a successful writer. Do you and Jo still keep in contact? his dedication to the fight against AIDS banks and other financial institutions one of the best-known pop icons of the 1980s The Business Pre-Intermediate Glossary

immigrant (n) C lipstick (n) C/U luck (n) U motto (n) C original (adj) secrecy (n) U sophisticated (adj) tip (n) C waft (v) I

/mgrnt/ /lpstk/ /lk/ /mt/ /r()n()l/ /sikrsi/ /sfstketd/ /tp/ /wft/

imigrant szminka, pomadka do ust szczcie (o powodzeniu w jakiej sytuacji) motto oryginalny tajno, dyskrecja wyrafinowany wskazwka ulatywa

There has been a rise in the number of immigrants coming from Eastern Europe. She was wearing the most expensive lipstick. We'd all like to wish you luck in your new job. The company's motto is 'Bringing the best to everyone we touch'. a highly original design, a very original songwriter Discussions took place in total secrecy. Consumers are getting more sophisticated. The booklet gives some good tips on getting the most out of your software. The scent wafted through the crowd of shoppers.

4.2 Vocabulary - Describing yourself and being successful

cope (v) I file (n) C habit (n) C/U risk (n) C/U role model (n) C stand out from the crowd (phrase) well-informed (adj)

/kp/ /fal/ /hbt/ /rsk/ /rl md()l/ /stnd at frm krad/ /wel nf(r)md/

poradzi sobie zbir dokumentw, teczka nawyk, zwyczaj ryzyko wzr, przykad (o osobie) wyrnia si z tumu

Considering how bad her injuries are, she is coping very well. The safety system is designed to cope with engine failure. medical files healthy eating habits the risks to consumers are being analysed Highly successful business owners are great role models. He's the kind of man who stands out from the crowd.

dobrze poinformowany

The press doesn't seem to be very well-informed.

4.3 Grammar - Past simple, past continuous and used to

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The Business Pre-Intermediate Glossary

basket (n) C collateral (n) U entrepreneur (n) C found (v) T launch (v) T poverty (n) U reality show (n) C rural (adj) vicious circle (n) Sg.

/bskt/ /klt()rl/ /ntrprn(r)/ /fand/ /ln/ /pv(r)ti/ /rilti / /rrl/ /vs s(r)k()l/

kosz zabezpieczenie kredytu (pod zastaw lub hipotek nieruchomoci) przedsibiorca zaoy (firm, gazet, itp.) wypuci na rynek bieda reality show (program telewizyjny) wiejski bdne koo

a laundry basket The will definitely ask for some security or collateral when considering your application for a loan.

The newspaper was founded in 1909. The company will launch a new version of the software in July. Half the world's population is living in poverty. Big Brother is a well-known reality show. rural areas/roads/schools He lent the villagers money so that they could escape the vicious circle of poverty.

4.4 Speaking - Appraisals

element (n) C flexitime (n) U British Business intern (n) C pressure (n) C/U self-assessment (n) U

/elmnt/ /fleksitam/ /nt(r)n/ /pre(r)/ /self sesmnt/

element, cz elastyczne godziny pracy staysta, praktykant presja samoocena

Fieldwork is a key element of this course. Advertising is not the only element in the marketing process. Let's introduce flexitime so that everybody can decide when they come to and leave the office. I don't have a contract of employment yet - I'm still an intern in this company. Pressure for political change increased in the 1990s. Let's look at the self-assessment part of your appraisal.

4.5 Writing - Profiles of business leaders

charity (n) C/U campaign (n) C float (v) T Business Macmillan Polska 2008 /rti/ /kmpen/ /flt/ organizacja charytatywna kampania wej na gied I donated 1,000 to a local charity. an election / advertising campaign The company was floated in 1983. The Business Pre-Intermediate Glossary

limited edition (n) C merchandise (n) U formal polio (n) U shortage (n) C/U trademark (n) C wheelchair (n) C

/lmtd d()n/ /m(r)()ndaz/ /pli/ /(r)t/ /tredm(r)k/ /wile(r)/

edycja limitowana towary polio (choroba) niedostatek znak towarowy wzek inwalidzki

The Steiff Company has produced a number of limited edition teddy bears.

She contracted polio when she was a small child. Refugees are facing serious food and fuel shortages. This name is a registered trademark and you cannot use it on your products. As a result of an accident, she had to spend the rest of her life in a wheelchair.

4.6 Case study - The English Academy

campus (n) C/U hydroelectricity (n) U

/kmps/ /hadrlektrsti/

kampus uniwersytecki prd wytworzony przez hydroelektrowni teren przemysowy magnat (o przedsibiorcy przemysowym) sierociniec dzielnica peryferyjna patent prestiowy jako uchodca stal tankowiec krawiec

We have rooms for 2,000 students on campus. Hydroelectricity accounts for more than half of Switzerland's electricity production. They opened a new language school on an industrial estate. an oil magnate When she was six, her mother died, so she grew up in an orphanage. a park on the outskirts of Edinburgh In 1878 Edison received a patent for his phonograph. The school is in a very prestigious location. This cut in funding will affect the quality of education in our schools. The food is of the highest quality. His family moved as refugees to Greece in the early 1920s. The works produced a million tons of steel a year. The western coast suffered from oil pollution when two tankers collided yesterday. He learnt everything about making clothes in his mother's small tailor shop. The Business Pre-Intermediate Glossary

industrial estate (n) C British /ndstril stet/ magnate (n) C orphanage (n) C outskirts (n) Pl. patent (n) C prestigious (adj) quality (n) C/U refugee (n) C steel (n) U tanker (n) C tailor (n) C Macmillan Polska 2008 /mgnet/ /(r)f()n/ /atsk(r)ts/ /pet()nt/ /prests/ /kwlti/ /refji/ /stil/ /tk(r)/ /tel(r)/

untimely (adj) whaler (n) C

/ntamli/ /wel(r)/

przedwczesny statek do poowu wielorybw

his untimely death

5 Selling
5.1 About business - Advertising

billboard (n) C branded (adj) desire (n) C/U differentiate (v) I/T forehead (n) C hype (n) U %infml lease (v) T logo (n) C potential (adj) run (v) I tasteful (adj) taboo (n) C unique selling proposition/point (n) C word of mouth (n) U infml

/blb(r)d/ /brndd/ /dza(r)/ /dfreniet/ /f(r)hed/ /hap/ /lis/ /lg/ /pten()l/ /rn/ /testf()l/ /tbu/ /prpz()n/ /w(r)d v ma/

bilbord markowy (np. produkt) ch, podanie rozrnia czoo agresywna reklama dzierawi, wynajmowa logo potencjalny rozmywa si w dobrym gucie tabu przewaga nad konkurencj poczta pantoflowa

The company's advertisements could be seen on billboards all around the country. Athletes have always earned a lot of money by wearing branded sports clothes. his desire to join the army Neil is colour-blind and cannot differentiate between red and green. She had a long face with a high forehead. I hate all the hype about portable music players. The offices are currently leased to a design company. The company has changed its logo for the third time in the past ten years. The disease is a potential killer. When athletes begin to sweat, the tattoo starts to run. Some consumers may not find this type of advertising very tasteful. In some parts of the world showing too much skin in public is a taboo. Many advertising campaigns fail because the product's USP is too weak. Most of our customers hear about us by word of mouth.

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The Business Pre-Intermediate Glossary

5.2 Vocabulary - Buying and selling

characteristics (n) Pl. complicated (adj) potential (adj) pricey (adj) infml rival (n) C /krkterstks/ /kmplketd/ /pten()l/ /prasi/ /rav()l/ cecha, charakterystyka skomplikowany potencjalny drogi (pot.) rywal, przeciwnik main characteristics of 20th-century culture It looks very complicated to use. a potential disaster It was a bit pricey but definitely value for money. She scored twice as many points as her rival.

5.3 Grammar - Comparatives, superlatives and asking questions

assure (v) T formal breakdown (n) C detection (n) U downloadable (adj) Computing exotic (adj) helmet (n) C integrate (v) I/T portable (adj) satellite (n) C state-of-the-art (adj) steering wheel (n) C trolley (n) C British waterproof (adj)

/(r)/ /brekdan/ /dtek()n/ /danldb()l/ /gztk/ /helmt/ /ntgret/ /p(r)tb()l/ /stlat/ /stet v i (r)t/ /str wil/ /trli/ /wt(r)pruf/

zapewni (kogo o czym) awaria wykrycie do pobrania (o pliku komputerowym) egzotyczny hem integrowa przenony satelita najnowoczeniejszy kierownica wzek (w sklepie lub bagaowy) wodoodporny, wodoszczelny

There's no mistake, I can assure you. You won't have a breakdown with this car. aircraft capable of avoiding detection The NewTech GPS Mapping System features celebrity voices as a downloadable option. There isn't a good selection of exotic fruit. a motorcycle helmet How would such culturally different people be integrated into our society? a portable television/heater a spy/communications/weather satellite state-of-the-art voice recognition technology A hands-free handset allows you to talk on the phone without taking your hands off the steering wheel. Please leave your trolley here when you're leaving the supermarket. a waterproof jacket

Macmillan Polska 2008

The Business Pre-Intermediate Glossary

5.4 Speaking - Negotiating

agenda (n) C ballet (n) U compromise (n) C/U subsidize (v) T sum up (v) T trekking (n) U

/end/ /ble/ /kmprmaz/ /sbsdaz/ /sm p/ /trek/

porzdek spotkania balet kompromis dopaca do czego, subsydiowa podsumowa treking

Cutting the number of workers is not on the agenda. classical/modern ballet Neither of them is willing to make compromises. The company canteen should no longer be subsidized. It's a good idea to sum up agreements regularly. He had trekked across South Africa. She's going trekking in New Zealand.

5.5 Writing - Negotiating by email

etiquette (n) U inclusive (adj) prompt (adj)

/etket/ /nklusv/ /prmpt/

etykieta (zbir zasad)

professional/business/diplomatic etiquette

z wliczonymi kosztami, podatkiem itp. These goods are inclusive of VAT. szybki Prompt action is required.

5.6 Speaking - Making small talk

brochure (n) C disposable income (n) U

/br(r)/ /dspzb()l nkm/ /nvtv/ /pmp(r)/ /reltvli/ /stets smb()l/

broszura dochd netto po opaceniu rachunkw (pot. w j. pol. "to, co zostaje na ycie") innowacyjny rozpieszcza relatywnie symbol statusu (spoecznego, finansowego itp.)

holiday brochure This social group has a very high disposable income.

innovative (adj) pamper (v) T relatively (adv) status symbol (n) C Macmillan Polska 2008

innovative products You can relax and pamper yourself in one of our five-star hotels. a relatively small flat For some,a personal bodyguard has become something of a status symbol. The Business Pre-Intermediate Glossary

track down (phv) T trendspotter (n) C

/trk dan/ /trendspt(r)/

wyledzi (kogo, co) osoba obserwujca trendy

I finally managed to track him down in Manchester. A team of brilliant young trendspotters track down new products before they become too popular and everyone has them.

6 The organization
6.1 About business - Entrepreneurs

debt (n) C expand (v) I/T festivities (n) Pl. headquarters (n) Pl. liability (n) U paperwork (n) U

/det/ /kspnd/ /festvtiz/ /hedkw(r)t(r)z/ /lablti/ /pep(r)w(r)k/

dug wzrasta, rozszerza (dziaalno, asortyment) festyn, feta siedziba (centrala przedsibiorstwa), kwatera gwna odpowiedzialno prawna papierkowa robota

By this time we had debts of over 15,000. The population is expanding rapidly. Festivities include a parade an an open-air concert. She has never been to her company's headquarters in Birmingham. The owner's liability is only limited to the amount they invested. You don't have to do the paperwork yourself.

6.2 Vocabulary - Types of companies

bankrupt (adj) diversify (v) I/T Business global warming (n) U monopoly (n) C/U

/bkpt/ /dav(r)sfa/ /glb()l w(r)m/ /mnpli/

zbankrutowany dywersyfikowa globalne ocieplenie monopol

If you're a sole trader and you go bankrupt, you may have to sell your possessions to pay your debts. You have to diversify your activities to be successful in business. Big companies don't invest their big profits to stop global warming. No company should have a monopoly on rail transport.

Macmillan Polska 2008

The Business Pre-Intermediate Glossary

pollute (v) T

/plut/

zanieczyszcza

The oil spillage has polluted the harbour.

6.3 Grammar - Reported speech

cognac (n) U face to face (adj) interrupt (v) I/T

/knjk/ /fes t fes/ /ntrpt/

koniak twarz w twarz przerywa

A good choice of present is an expensive cognac. a face to face meeting Please don't interrupt her while she's working.

6.4 Speaking - Interrupting in meetings

absenteeism (n) U clarification (n) U formal counterproductive (adj) frown (v) I lose the thread (phrase)

/bsntiz()m/ /klrfke()n/ /kant(r)prdktv/ /fran/ /luz red/

nieobecnoci wyjanienie przynoszcy odwrotny do zamierzonego efekt zmarszczy brwi zgubi wtek

If people keep injuring themselves, we'll have more absenteeism. If I don't understand what someone means, I ask for clarification. Research shows that sending young offenders to prison can be counterproductive. I never frown when I am talking. More than once she lost the thread and had to ask them to speak more slowly.

6.5 Writing - Agendas and action minutes

atmosphere (n) Sg. demotivated (adj) hot desking (n) U Business

/tmsf(r)/ /dimtvetd/ /ht desk/

atmosfera zdemotywowany system pracy, w ktrym pracownicy nie maj przypisanego biurka i korzystaj z oglnodostpnej powierzchni biuletyn

There is an atmosphere of tension in the city today. Staff are demotivated by the lack of promotion opportunities. Staff are not happy about hot desking.

newsletter (n) C Macmillan Polska 2008

/njuzlet(r)/

We'd like to ask staff to contribute materials to our company newsletter. The Business Pre-Intermediate Glossary

quarterly (adj) (adv) quotation (n) C structure (n) C/U summary (n) C temporary (adj)

/kw(r)t(r)li/ /kwte()n/ /strk(r)/ /smri/ /temp()rri/

kwartalny wycena struktura streszczenie tymczasowy

a quarterly report Can you give me a quotation for replacing all the windows? the structure of DNA; the changing structure of agriculture in this country The text provides summaries of the plots of Shakespeare's plays. These measures are only temporary.

6.6 Case study - Soup kitchen vs Gourmet to go

be located (phrase) biodegradable (adj) cater (v) I/T healthy (adj) organic (adj) pot (n) C utensil (n) C wholesome (adj)

/bi lketd/ /baidgredb()l/ /ket(r)/ /heli/ /(r)gnk/ /pt/ /jutens()l/ /hls()m/

by zlokalizowanym rozkadajcy si w rodowisku zapewni jedzenie, zapewni catering zdrowy organiczny garnek sprzt kuchenny zdrowy (o ywnoci)

The centre is conveniently located close to many historical sites. We use biodegradable components to manufacture our packages. Our sales objective for next year is to cater for an average of 50 business functions a week. healthy food; a healthy diet/ lifestyle organic apples/meat, organic farming a set of pots and pans cooking utensils We only serve wholesome soups.

7 The stock market

7.1 About business - Keep it in the family
buyback (n) C consolidated (adj) dividend (n) C Macmillan Polska 2008 /babk/ /knsldetd/ /dvdend/ odkupienie skonsolidowany dywidenda a share buyback a consolidated financial report The next dividend will be paid out on 31 January 2008. The Business Pre-Intermediate Glossary

secure (v) T formal stock exchange (n) C

/skj(r)/ /stk ksen/

zabezpieczy gieda papierw wartociowych

The team secured their second victory of the season. He invested everything on the stock exchange.

7.2 Vocabulary - Dealing with figures

annually (adv) lifespan (n) C phishing (n) U productivity (n) U surplus (n) C/U unemployment (n) U vehicle (n) C virus (n) C Computing overtake (v) T /njul/ /lafspn/ /f/ /prdktvti/ /s(r)pls/ /nmplmnt/ /vik()l/ /vars/ /v(r)tek/ dorocznie dugo ycia phishing (sposb na wamanie do systemw elektronicznych) produktywno nadwyka bezrobocie narzdzie, rodek (do osignicia czego) wirus przecign (sta si lepszym) The directory is published annually. The average lifespan of a car in the UK has been estimated as between 13-17 years. The online bank was once again target of a phishing attack. Productivity grew by 7% in the third quarter. a surplus of oil Unemployment rose last month to its highest level in five years. He launched the newspaper as a vehicle for his campaign. Most viruses are spread over the Internet. The women students seem to be overtaking the men.

7.3 Grammar - will and won't, be going to, first conditional

curry (n) C/U dozen (det) nuclear (adj) pensioner (n) C power plant (n) C risky (adj) Macmillan Polska 2008 /kri/ /dz()n/ /njukli(r)/ /pen()n(r)/ /pa(r) plnt/ /rski/ curry (potrawa) tuzin nuklearny, jdrowy emeryt elektrownia ryzykowny Italians don't seem to like curry flavour pizzas. a dozen red roses nuclear power/energy By 2075 there will be one worker for three pensioners. The Government has announced that 12 out of 23 nuclear power plants will be closed by 2030. The decision is politically risky. The Business Pre-Intermediate Glossary

solar panel (n) C terrorist (n) C villa (n) C

/sl(r) pn()l/ /terrst/ /vl/

bateria soneczna terrorysta willa

I'm going to install solar panels to save on electricity bills. a suspected/convicted terrorist We have a luxury villa in the Bahamas.

7.4 Speaking - Negotiations: making offers and agreeing deadlines

catalogue (n) C guarantee (v) T maintenance (n) U turnover (n) C/U

/ktlg/ /grnti/ /mentnns/ /t(r)nv(r)/

katalog gwarantowa utrzymanie, konserwacja przychd ze sprzeday (pot. w j. polskim "obrt")

a mail order catalogue The government provides help for small businesses, but it cannot guarantee their success. aircraft maintenance Just-in-time system means that the costs are cut and turnover is increased.

7.5 Writing - Describing figures

resignation (n) C/U run out (phv) I short-lived (adj) speculation (n) C/U takeover (n) C turbulent (adj)

/rezgne()n/ /rn at/ /(r)t lvd/ /spekjle()n/ /tekv(r)/ /t(r)bjlnt/

rezygnacja wyczerpa, zuy do koca krtkotrway spekulacja przejcie burzliwy

Rebel groups have demanded the resignation of the government. Many hospitals are running out of money. The rise in share price was short-lived. Share speculation was responsible for the collapse of the stock market. There was a talk of a takeover bid. the country's turbulent history

7.6 Case study - Trading stocks

barrel (n) C Macmillan Polska 2008

/brl/

baryka

A barrel of oil was up USD 0.9 yesterday. The Business Pre-Intermediate Glossary

chip (n) C fabricate (v) T Business field (n) C frost (n) U genetically-modified (adj) pipeline (n) C plant (n) C processed (adj) profitability (n) U refinery (n) C triple (adj)

/p/ /fbrket/ /fild/ /frst/ /netkli mdfad/ /paplan/ /plnt/ /prsest/ /prftblti/ /rfanri/ /trp()l/

chip (ukad scalony) wytwarza dziaka, pole szron genetycznie zmodyfikowany rurocig fabryka przetworzony opacalno rafineria potrjny

a computer chip manufacturer Cyberchip Plc has two fabrication plants. The company intends to increase production from its larger gas fields. bushes covered with frost Genezap Inc. is a company which produces genetically-modified seed. a 500-kilometre oil pipeline a nuclear/ chemical plant processed meat/cheese We have consistently increased turnover and profitability. oil refinery a triple killing

8 Going global
8.1 About business - Franchising

corporate identity (n) C establish (v) T fulfil (v) T global player (n) C globe (n) C mainly literary legislation (n) U outlet (n) C

/k(r)prt adentti/ /stbl/ /flfl/ /glb()l ple(r)/ /glb/ /lesle()n/ /atlet/

wizerunek firmy zaoy (firm, stowarzyszenie) wypenia, spenia (np. warunki, kryteria) gracz globalny globus prawo punkt sprzeday

We need to think of a new corporate identity for the Asian market. The company was established in 1860. Do you fulfil the entry requirements for the course? If you would like to be a global player, perhaps you should think about setting up a franchise business. on the other side of the globe a complex piece of legislation Subway has more outlets in the USA and Canada than McDonald's.

Macmillan Polska 2008

The Business Pre-Intermediate Glossary

overseas (adj) relocate (v) I/T reputation (n) U

/v(r)siz/ /rilket/ /replte()n/ /trad n testd/

zamorski (dos.) przenie (si lub kogo) reputacja wyprbowany

overseas visitors/students/markets I left my job because the company relocated. The town has a bad reputation. We only buy tried-and-tested products.

tried and tested (adj)

8.2 Vocabulary - Setting up a franchise

appeal (v) I contact (v) T market research (n) U persuade (v) T prestigious (adj) realistic (adj) sceptical (adj)

/pil/ /kntkt/ /m(r)kt rs(r)/ /pswed/ /prests/ /rlstk/ /skeptk()l/

przemawia do kogo (o produkcie, reklamie itp.) skontaktowa si (z kim) badanie rynku przekona (kogo) prestiowy realistyczny sceptyczny

I think we should offer something that will appeal to kids. Please contact us if you have any information. Companies always do thorough market research before launching a new product. He did finally come with us, although it took a long time to persuade him. The school is in a very prestigious location. Changing your job is the only realistic solution. I don't think it's very realistic to expect her to help us. I'm very sceptical about the results of the survey.

8.3 Grammar - Past simple and past perfect

appliance (n) C asset (n) C diamond (n) C/U household (n) C joint venture (n) C

/plains/ /set/ /damnd/ /hashld/ /nt ven(r)/

urzdzenie domowe aktywa, majtek (assets) diament, diamentowy gospodarstwo domowe konsorcjum, przedsibiorstwo typu joint-venture

appliances such as washing machines and refrigerators The company has assets of over USD 1.7 trillion. a diamond ring/necklace/bracelet household appliances The two companies have set up a joint venture to bid for the government contract.

Macmillan Polska 2008

The Business Pre-Intermediate Glossary

light bulb (n) C misunderstanding n (U) radical (adj) restructure (v) T silicon (n) U

/lat blb/ /msnd(r)stnd/ /rdk()l/ /ristrk(r)/ /slkn/

arwka nieporozumienie radykalny restrukturyzowa krzem

The light bulb was invented by Thomas Edison. There's been a misunderstanding: Mr Jones isn't expecting you until tomorrow. a radical solution to the problem of juvenile crime There has been some radical restructuring in the last few years. Siemens developed a method to produce ultra-pure silicon.

8.4 Speaking - Presentations: handling questions

control tower (n) C domestic (adj) expand (v) I/T fog (n) U groundwater (n) U Science impact (n) C runway (n) C statistics (n) Pl. terminal (n) C transit (n) U

/kntrl ta(r)/ /dmestk/ /kspnd/ /fg/ /grandwt(r)/ /mpkt/ /rnwe/ /sttstks/ /t(r)mn()l/ /trnst/

wiea kontroli lotw krajowy poszerzy mga woda gruntowa wpyw pas startowy (na lotnisku) statystyka terminal tranzyt

The control tower is located near the arrivals terminal. domestic politics The population is expanding rapidly; There are plans to expand the national park. Heavy fog forced drivers to slow down. The groundwater in this area will have to be lowered. Internet shopping has begun to have a serious impact on traditional bookshops. The longest runway in the world is at Qamdo Bangda Airport, China. There are three types of lies: lies, damned lies and statistics. A second terminal was opened in 2001. Our suitcases were damaged in transit.

8.5 Writing - Reports of recommendation

availability (n) U component (n) C criteria (n) Pl. Macmillan Polska 2008

/velblti/ /kmpnnt/ /kratri/

dostpno cz, komponent kryteria

Parents are concerned about the availability of drugs in the school. XYZ Inc. is our main supplier of electronic components. Everyone whose qualifications meet our criteria will be considered. The Business Pre-Intermediate Glossary

dependent (adj) disruption (n) C/U drawback (n) C flood (n) C/U forecast (v) T humidity (n) U infrastructure (n) C monsoon (n) C rust (n) U

/dpendnt/ /dsrp()n/ /drbk/ /fld/ /f(r)kst/ /hjumdti/ /nfrstrk(r)/ /mnsun/ /rst/

zaleny zakcenie (np. pracy jakiego urzdzenia) wada powd prognozowa wilgotno infrastruktura monsun rdza

Your pay is dependent on your work experience. There was a major disruption at our factory yesterday. The main drawback of the plan is its expense. The southwest of England has been badly hit by floods. We forecast that costs are likely to increase quickly. The problem here is the high humidity. Germany has a very good transport infrastructure. the monsoon period Materials and parts will have to be kept in special buildings to stop them from rusting.

8.6 Case study - Choosing a franchise

bonus (n) C cotton (n) U disabled (adj) overtime (n) U retire (v) I sustainable (adj)

/bns/ /kt()n/ /dseb()ld/ /v(r)tam/ /rta(r)/ /sstenb()l/

bonus, premia, prezent (w pracy), a Christmas bonus dodatkowe wiadczenie od pracodawcy bawena niepenosprawny nadgodziny odej na emeryture zrwnowaony, wywaony ekologicznie a cotton dress We provide care to help older and disabled people. I've done a lot of overtime since the beginning of this month. He retired from the army last month. You can also help to make this world greener, cleaner and more sustainable.

Macmillan Polska 2008

The Business Pre-Intermediate Glossary