Venkatasubramanian Sambasivam

1806 SE Moberly Manor, Apt # 21, Bentonville AR 72712 Mobile - +1 479 6409 575 Email - venkatdba@gmail.com

PROFESSIONAL SUMMARY
A Managing Oracle DBA E-Business DBA Consultant (Service Leader) of 9+ years experience with subject matter expertise in Oracle Applications Administration, Database Administration, IT Services Management (ITSM) and ITIL methods and processes. Having wide experience in Oracle e-business suite / database administration, across a range of market sectors. Creative, highly energized professional with good communication skills and visionary problem solving ability. Delivered management value added consulting and solutions for distributed and large scale Heterogeneous Environments: IT Service Management (ITSM) based on ITIL best practices. ITIL Service Support areas of Incident, Problem, Change, Release, Configuration Management and Service Desk SME in Patch Analysis, iPayment, Capacity Planning & Discoverer Administration

Achievements In the year 2011, got Logica Diamond Award (Bronze) for the performance factor Committed In the Year 2007-2008, got 6 Accenture Celebrating Excellence Performance Awards for the following performance factors Maximizes Team's Performance Organizes and Directs Quality Work Efforts Anticipates and Handles Critical Situations (got the award 3 times for this performance factor) Drives for Value Added Results May 2006, received The Living on the Edge Annual Accenture award for the excellent delivery with the right balance of prudence and risk taking. Nov 2005, received Instant Karma Accenture award for exemplary individual performance and valuable contribution at work.

INDUSTRY EXPERIENCE

Life Science and Health Care Energy and Utilities Transport

Financial Services and Insurance Manufacturing Logistics

WORK HISTORY
Working in Logica Pvt Ltd (Now a part of CGI group Inc) from Jan 09 - till date. Worked in Cognizant Technology Solutions Pvt Ltd., from Jun 08 Jan 09 Worked in Accenture Services Pvt Ltd., from May 05 Jun 08. Worked in Sundaram InfoTech Solutions from Jul 04 Apr 05. Worked in Sriram Fibres Limited from May 2003 Jun 04.

SKILLS AND COMPETENCIES

Technical

IT Service Management Service Delivery Management Change and Configuration DB Architect Client Management Onsite Coordinator

Problem and Incident Capacity and Performance E-Business administration Database Administration Project Management Team Lead/Management

Business

PROFESSIONAL EXPERIENCE
Service Leader IT Consultant Present Logica India Pvt Ltd (Now a part of CGI Group Inc), Bangalore Jan 2009

Deliver IT Services Management (ITSM) solutions based on ITIL best practices and methods for planning, implementation, and support for Northern Power Grid UK, British Airports Authority, Gatwick Airport Limited and Posten AB (Danish and Swedish Post) Single point of contact for the e-business application support (DBA) services.

 Managing daily calls, analyzing the RCA for all type of issues, and consulting the preventive / corrective actions Maintaining the SLA agreed with the client for all type of incidents / change requests and ensuring that there are no slippage / negative variance in addressing the problems and implementing any requests. Upgraded oracle EBS suite from 12.0.4 to 12.1.1 version Upgradion, Installation & administration of various Oracle Tools like Oracle Configuration Control Governance (OCCG), Discoverer, Oracle Enterprise Manager, Oracle Snap Manager and Web Logic Admin. Created an upgrade factory ( Oracle E-Business Suite Upgrade Factory OEUF) for Logica. This is now in use for all e-biz upgrade projects bidding for Logica Created the service catalogue for the 1) Oracle EBS Technical Support Services 2) Oracle Application Support Services for Logica UK Provided estimation (effort) for oracle ERP Migration project RFQ (Request for quotation) for Etihad Airways Part of shared GEAS (Global Enterprise Application Support) and consulted solutions for the application & database issues across projects Exposure in project management activities. Led the DBA shared services and assist support desk which had 3 clients (Vodafone, Addax petroleum, UCLH) Senior Consultant - ERP 2009 Cognizant Technology Solutions, Chennai Jun 2008 Jan

Responsible for Software life-cycle support to include migration of all custom application changes through four different instances to production. Ensured minimal/no slippage in the SLA agreed with the client SLM Corporation, US. Managed/Solved the tickets raised (in Unicenter Service Desk) for all the problems/change requests. Consulted solutions on performance tuning issues (for the badly performing SQLs in the DW environment.) Derived the strategy for creating new databases (like Infogix Insight DB), compressing the partitions of the objects as and when required. Configured and Implemented CM Queues - Functional Grouping. Experience in the CM grouping. Concurrent Manager Queues are grouped functionally under Supply Chain / Financials / Order Management / etc for the CCM load balancing. Responsible for the capacity planning and space management Good consulting experience in DB capacity planning and successfully completed 3 CPs based on the requirements of the market and the volume of transactions. Senior Software Engineer Jun 2008 Accenture Services Pvt Ltd, Chennai May 2005

Ensuring a minimal response / resolution time for meeting the SLAs defined for the Incident tickets (Low/high/Business Critical). Analysis on the new country implementations. Good consulting experience in planning for the Custom Components Migrations (across all the streams P2P, O2C and R2R), DB growth analysis and UC4 Batch job Schedules.

Created a new patch process / patching strategy techniques for Pfizer. The strategy techniques involve keeping the application/DB up to date with the latest oracle recommended baseline patches. Successfully completed 3 year-end closures Completed 3 Financials year-end Closures (AP, AR, GL and PA) in Pfizer by taking proactive steps (before year end) for a smooth closure which includes, Index rebuilds, workflow table purge, resetting high water mark (HWM) for the heavily used objects etc., Worked in Pfizer Dublin for 1 year and supported the France/Belgium & Canada market rollouts. Derived a proactive purging strategy for the custom, audit and temporary tables. Hands on experience in Oracle iPayment/Oracle Discoverer Issues. Cloned oracle ebiz environments from Production to Production support and Project environments based on the client requirements for country rollouts, conversion and training. Applied Patched and performed Patch synchronization in other environments with Production. It includes both application and database patches. Performance tuning using Symantec i3, OEM. Supported Europe / UK / USA and India based client users. Supported other functional / development / testing teams in troubleshooting application issues Monitored the long running programs, and taken appropriate actions towards it. Migrated the custom codes to PRD using the PVCS Version Control. Groomed 3 JSEs, 2 SEs in Oracle Applications Administration.

Junior Database Administrator 2005 Sundaram Infotech Solutions (TVS Sundaram Finance Group), Chennai

Jul 2004 May

Administration and maintenance of Oracle 8i, 9i in Windows 2000 server and LINUX Itanium Server Platforms. Created duplicate database cloning through Oracle Recovery Manager, RMAN configuration, standby server for failover situation. Establish and maintain sound backup and recovery policies and procedures. Responsible for supporting developers and customers through Installation, Maintenance, Tuning, Troubleshooting and Coding. Taken logical cold & hot backups of the database. Recovery Catalog creation and maintenance. Performed general technical troubleshooting and giving consultation to development teams. Implement and maintain database security (Create and maintain users and roles, assign privileges). Development of customized systems using Developer 2000, Oracle Forms6i, and PL/SQL programming. May 2003

Oracle Database Administrator Trainee Jun 2004 Sriram Fibres Limited (SRF), Chennai

Installed and configured Enterprise Manager tools to help in day-to-day monitoring activities. Daily Monitoring and Maintenance of the database, including creation of daily reports on extents, free and used space, lock report and database Listener. Providing the support to the end-users. Maintenance activities such as rebuilding tables / indexes. Automated the backup jobs (hot, cold, export, full and Incremental). Setup and Maintain Documentation and Standards. Worked as a part of a 5 member team and provided 24X7 supports when required.

EDUCATIONAL QUALIFICATION
PGDBA Major: Operations Management Symbiosis Institute of Management (pursuing at present) Bachelor of Engineering Major: Computer Science Annamalai University, Chidambaram (2003) Oracle Certified Associate Oracle DBA Certification (2004) Project Management Professional (PMP) Training Logica India Pvt Ltd (2009) ITIL Certification Foundation Training Logica Pvt Ltd (2010) Prince2 Certification Training Logica Pvt Ltd (2011)

VISA INFORMATION : Having a H4 Visa valid till 2015. H1 Sponsorship is required.