Beruflich Dokumente
Kultur Dokumente
David M. Walker
davidw@datamgmt.com
• Exploitation/QuickService Teams
• Process Integration
• Look for heavy users and heavy queries and find ways to
help them
– Cut out unused parts of the data warehouse
– Optimise response of major users
– Revise archiving strategy based on required data
– Ultimately reduces operational and support costs
• Visit frequent callers to the helpdesk
– Re-enforce training
– Gather new requirements
– Pre-empt the need to call the helpdesk
• But basically provide proactive support
What’s related
develops
understanding
Pre-empt
FAQ’s
Quick Service
Team can monitor
and respond
© 2006 Data Management & Warehousing Oracle Business Intelligence Page 10 of 30
Speaker: David M. Walker Thames Valley Park 30 March 2006
Data Profiling
• Standardisation of text
– Prevents correct aggregation
– Multiple spellings
• e.g. Zürich, Zuerich, Zurich => Zurich, Rd => Road
– Spaces
• e.g. David_ _Walker is not the same as David_Walker
– Standardization of case
• E.g. David Walker => DAVID WALKER, Zurich => ZURICH
• Range validation if dates
– 13-Mar-0006 becomes 13-Mar-2006
© 2006 Data Management & Warehousing Oracle Business Intelligence Page 15 of 30
Speaker: David M. Walker Thames Valley Park 30 March 2006
More Data Cleansing Issues
Thank you !
Data Management & Warehousing are proud player sponsors for the 2005/06 season of
Joe Worsley, utility back row with the English Rugby Premiership Champions London Wasps.
Joe has helped London Wasps win the Zurich Premiership in 2002-03, 2003-04 and 2004-05
©as
2006well as the Heineken
Data Management & Warehousing Cup in 2003-04. Joe
Oraclewas also
Business a member of the England World Cup squad
Intelligence Page 30 of 30
Speaker: David M. Walker Thames Valley Park 30 March 2006
and was awarded an MBE by the Queen.