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Advanced manufacturing gains new traction in Tennessee Tennessees musical legacy strikes a chord around the world
A GIGABIT Community
Tennesse
Contents
24
Automotive Industry
34
Education
Value Added
Tennessee Colleges of Applied Technologys 27 locations serve more than 30,000 students annually and ensure the states businesses and industries have a ready supply of skilled workers
42
Life Sciences
56
Livability
Clinical Precision
From research to development to the marketplace, Tennessee is a life sciences innovator
Heritage in Harmony
Tennessees rich and varied musical legacy that includes honky-tonk tunes, the blues, rock and roll, and traditional mountain music keeps catching ears and turning heads across the state
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Whats on businessclimate.com/tennessee
Exports
Learn how the Volunteer State helps companies crack international markets
Online
Advanced Manufacturing
Discover how Tennessee applies skills and technology to develop innovative production processes and advanced materials
Economic development
director of content | Bill McMeekin economic development project manager | emily McMackin Contributing writers | John Fuller, John McBryde, Frances Putman, Gary Wollenhaupt, Nan Bauroth, Kelly Kagamas Tomkies, Pamela Coyle Content Coordinator | Jessica Walker Boehm Staff Writer | Kevin Litwin Proofreading Manager | Raven Petty lead designer | Jake Shores Senior Graphic Designers | Stacey Allis, Laura Gallagher, Kris Sexton, Vikki Williams Graphic Designers | Jackie Ciulla, Kacey Passmore, matt west Creative Technology Analyst | Becca Ary lead photographer | Michael Conti Senior Photographers | Jeff Adkins, Brian McCord Staff Photographers | wendy jo obarr, frank Ordonez, michael tedesco color imaging technician | alison hunter Integrated Media Manager | Jared Lane Sales Support Project manager | Sara Quint Sales Support Coordinator | Christina Morgan Sales graphic designer | rachel Lorance Ad Production Manager | Katie Middendorf Ad Traffic Assistants | Krystin Lemmon, Patricia Moisan Web project manager | David DAy Web Developer I | Nels noseworthy Web Designer II | richard stevens Web Product Manager | John Hood Digital Project Manager | Jill Ridenour Digital Products designer | Erica lampley
TENNESSEE
Business Climate
Find out why Tennessee is a destination of choice for corporate investment and relocation
Chairman | Greg Thurman President/Publisher | Bob Schwartzman Executive Vice President | Ray Langen Senior V.P./Sales | Todd Potter Senior V.P./Client Development | Jeff Heefner Senior V.P./Operations | Casey Hester V.P./Sales | Jarek Swekosky V.P./Content Operations | Natasha Lorens Audience Development Director | Deanna Nelson Media Technology Director | Christina Carden Distribution Director | Gary Smith Photography Director | Jeffrey S. Otto web services Director | Allison davis Controller | Chris Dudley Senior Accountant | Lisa Owens Accounts Payable Coordinator | Maria McFarland Accounts Receivable Coordinator | Diana Iafrate IT Director | Daniel cantrell Executive Secretary | Kristy Giles Human Resources Manager | Peggy Blake
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Keep updated and informed on the latest real-time news, developments and information.
Demographics
Drill down on the numbers behind the states powerhouse economy with a full set of statistics and data.
Top Industries
Learn more about the key industry sectors and top companies that make Tennessee work.
Tablet
Take Tennessee with you with a digital edition optimized for tablet viewing.
Copyright 2013 Journal Communications Inc., 725 Cool Springs Blvd., Suite 400, Franklin, TN 37067, (615) 771-0080. All rights reserved. No portion of this magazine may be reproduced in whole or in part without written consent. Member Member The Association of Magazine Media Custom Content Council
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Contents
on the cover The Hernando de Soto Bridge stretches across the Mississippi River in Memphis, Tenn. Photo by Michael Conti
60
20
Entrepreneurs & startups
34
7 Overview
Launch Pad
28
Precision Industry
Advanced Manufacturing
12
38
50
50
Transportation
Agriculture
Business Climate
Very Moving
State offers strong integrated transportation network
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46
Technology
Exports
Outward Bound
Tennessee helps companies crack export markets
Tennessee on Call
Data and customer service operations find ideal conditions in Volunteer State
60
Health care
All or part of this magazine is printed with soy ink on recycled paper containing 10% post-consumer waste. Please recycle this magazine
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CENTrAllY loCATEd THrEE-STAr CoMMUNITY Hohenwald is located within a days drive of more than 30 percent of the nations population.
Low Taxes | RaiL Line | aiRpoRT seasonaL CLimaTe | Low LaboR CosT a CommuniTy wiTh DiveRse inDusTRies
The perfect place for your business to fit in!
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220 Industrial Ave. HoHenwAld (931) 796-4999 www.wedlakeindustries.com 228 Industrial Ave. HoHenwAld (931) 796-7783 info@hwfab.com www.hwfab.com
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CITY of HoHENwAld ECoNoMIC dEvElopMENT CoordINATor Shelia Carroll | sheliac@lewisedc.org CITY of HoHENwAld MAYor Johnny Clayton | mayor@hohenwald.com 106 N. Court St. | Hohenwald, TN 38462 931-796-6012 T | 931-796-6020 f | www.hohenwald.com
businessclimate. com/tennessee
Overview
2. Global positioning. Tennessee is home to 834 foreign-owned companies that have invested more than $24 billion and employ almost 110,000 Tennesseans. The state is also an export leader, sending more than $31 billion worth of Tennessee products around the world in 2012. 3. Innovation destination. Tennessee
encourages entrepreneurial companies. Its Launch TN program, a public-private partnership, supports the development of high-growth companies.
6. Skills builders. The states pool of highly trained workers stays stocked in part through the work of 27 Technology Development Centers. Located around the state, the TTCs offer certificate and diploma programs in more than 50 occupational fields as well as training for business and industry. 7. Appetite for expansion. Tennessees agriculture sector generates more than $3.5 billion in receipts each year. The state has more than 14 million acres of farmland and 77,300 farms. 8. Well connected. The states transportation network includes access to eight interstates, major river ports, international and regional airports, and rail service that allows for quick shipping to anywhere in the world. Anchored by the FedEx World Hub in Memphis, Tennessee has 16,000 distribution-related businesses that employ more than 244,000 workers. 9. To your health. Home to renowned centers
of health including St. Jude Childrens Hospital in Memphis and Vanderbilt University Medical Center in Nashville, Tennessee is a leader in the care and treatment of children and adults.
4. Revved up on autos. Tennessee was named the top state for Automotive Manufacturing Strength in Business Facilities 2013 rankings, the fourth straight year for the recognition. 5. Making things. The state leverages
its location advantages, low business costs and workforce development programs to create the right environment for advanced manufacturing and energy technology companies. More than 316,000 workers were employed in the states manufacturing sector at the end of 2012, including 196,000 in durable goods.
10. The good life. Tennessee offers natural attractions, state parks and cultural offerings including a musical heritage that stretches from Beale Street in Memphis to Music Row in Nashville.
CLARKSV IL LE
Nashville
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75 40
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T RI - C I T I ES
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40
JACKSON
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24
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MEMP HIS
C HAT TA N O O GA
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Discover Tennessee
Signature Businesses
Foreign accents
Tennessee is a destination of choice for foreign companies investing in U.S. operations. The state is home to 834 foreign-owned companies, including some of the worlds bestknown companies that, together, have invested $24 billion and currently employ almost 110,000 Tennesseans. Japan-based companies have 179 operations in Tennessee, the most of any single nation. Among the major Japan-based employers in the state is tire maker Bridgestone, whose North American operations are based in Nashville. Automaker Nissan has its North American headquarters in Williamson County, a major assembly operation in Rutherford County and a power train operation in Franklin County. Together, the three facilities employ some 6,800 workers. German-owned companies have a significant presence in the Volunteer State as well. Volkswagen , which employs 2,500 workers at its lone North American assembly plant that opened in Chattanooga in 2011, is one of more than 100 German-owned companies in the state. Another is Cosmolab, a manufacturer of cosmetics, including liquid eyeliner, mascara, eyebrow pencils, concealer and lip gloss. The company employs more than 350 people in Lewisburg in Marshall County.
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! t I s t e G n i t a l l a G
Largest Gap Inc. Distribution Center in North America Corporate Offices North American Headquarters
Join corporate and North American headquarters, distribution and Tier 1 Automotive suppliers in the most business-friendly location in Middle Tennessee. Gallatin Industrial Center offers green space: Publicly owned Zoned industrial Municipally owned utilities in place Foreign Trade Zone designation A city that wants you here Minutes from Nashville and the Nashville International Airport, Gallatin has the location you want and the workforce you need. With Volunteer State Community College and the Tennessee College of Applied Technology right here to train your workforce and make sure they stay on top of their game, Gallatin has what you need to be successful.
FOR MORE INFORMATION, CONTACT: James Fenton at Gallatin Economic Development Agency james.fenton@gallatin-tn.gov @jwfent (615) 428-8179 www.gallatingetsit.com
By the numbers
Made Here
71
Number of buildings on the 4,470-acre Oak Ridge National Laboratory campus Industry
210
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Business Climate
12 || Tennessee
Memphis is one of Tennessees centers of commerce and home to logistics giant FedEx.
ith its low business costs, prime location, superior transportation infrastructure and high-quality workforce, Tennessee has created ideal conditions for business growth, expansion and investment. Tennessees $266.5 billion economy includes major industry clusters in automotive manufacturing, chemical production, biotechnology and health care, logistics, and energy technology. The state is a magnet for investment from international companies. Among its major advantages is a location within a days drive of most U.S. markets; major logistics facilities, including the FedEx hub in Memphis; and an extensive network of highways, waterways and railways. With nine Fortune 500 companies calling Tennessee home, the state is in good company and looking for more companies to join them.
its 2012 Governors Cup rankings based on the number of capital investment projects, and also singled out Jackson, Tullahoma, Cookeville, Humboldt, Lewisburg, Shelbyville and Union City for their development projects. The state has launched a number of efforts to support business growth and investment in Tennessee. A new site certification program, Select Tennessee, will help communities across the state prepare available sites to accommodate major projects. The Tennessee Economic and Community Development Department has partnered with Austin Consulting and The Foote Consulting Group on the program, which sets consistent and rigorous standards upon which companies can rely in making critical location decisions. Select Tennessee provides a roadmap to ready sites for potential investment, says Bill Hagerty, commissioner of the Tennessee Department of Economic & Community Development. This program is an innovative new way to take Tennessee to the apex of site locations and show the world that Tennessee is ready for business. The fruits of Tennessees efforts to create jobs and promote growth can already be seen in the wave of major expansion projects and relocations. J.M. Smucker Co., makers of several peanut butter and jelly brands, will convert its existing Memphis
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Tennessee Accolades
Tennessee At A Glance
Chief Executive: Named Tennessee one of the top four states in the nation for business in its eighth annual survey of Best States for Business Trade & Industry Development: Named three Tennessee firms and the Tennessee Department of Economic & Community Development as recipients of its 2012 Corporate Investment & Community Impact (CiCi) Awards, totaling the most investment for any state Site Selection: Ranked Tennessee ninth for number of capital investment projects in 2012 and in the top 10 among states for best business climates Business Facilities: Ranked Tennessee No. 1 for automotive manufacturing strength in 2013, the fourth straight year the state was at the top of the list The Tax Foundation: Ranked Tennessee the fourth-best state for local tax burdens for business and fourth-lowest tax burden in the U.S.
6,456,243
Population in 2012
131,582
Number of nonfarm businesses
$44,654
Average annual nonfarm wage in Tennessee
Tennessee GDP
$246.6B
$253.6B
$263.6B
2011
$248B
2008
2009
2010
Company Overall Rank FedEx HCA Holdings International Paper Dollar General Community Health Systems Unum Group AutoZone Eastman Chemical Vanguard Health Systems 63 107 175 184 257 306
Revenue $42.7 billion $36.8 billion $27.8 billion $16.0 billion $15.0 billion $10.5 billion $8.6 billion $8.1 billion $6.5 billion
82 Nashville
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2012
$277B
production facility to a peanut butter manufacturing plant, an investment of $55.6 million. Smucker expects to have a workforce of 125 employees in Memphis upon completion of the project in 2014. Renfro Corp., a world-leading legwear manufacturing company, is renovating its Cleveland manufacturing facility in Bradley County. When the $17.5 million renovation is completed, the company will employ an additional 168 workers. In addition, Bell Helicopter Inc. will undertake a $10.1 million expansion of its Piney Flats facility and create up to 125 new jobs in Sullivan County. Bell officials say the quick response from both the county and the state helped solidify its decision to expand in Piney Flats. State Boosts Entrepreneurs A major focus of Tennessees economic development efforts has been on helping leadingedge companies in innovative industry sectors, such as life sciences and energy technology, with the support they need to grow and flourish. In Blount County, life sciences company ProNova Solutions will locate a headquarters facility and
research and commercialization laboratory in Alcoa, where it will develop and produce a new generation of proton therapy systems used in cancer treatment. The $50 million investment will create 525 jobs. Innovative streetlight manufacturer Global Green Lighting is bringing production of its lamps from subcontractors in China to Chattanooga. The companys light-emitting diode (LED) street lamps are combined with the latest smart grid metering technology. According to CEO Don Lepard, the company plans to hire as many as 250 people at a new 180,000-square-foot assembly facility in Chattanoogas Hixson area. Our state has a rich history of entrepreneurial success stories, and entrepreneurship and innovation can drive economic growth and create job opportunities for our citizens, Hagerty says. Tennessee is a top-10 state when it comes to research and development expenditures, and we are focused on leveraging our states extraordinary R&D assets, commercializing new technologies and growing innovative companies right here in the Volunteer State. Story by John Fuller
Exports
Outward Bound
$8.6 billion
Canada
$706 million
Brazil
$4.2 billion
Mexico
Tennessee helps companies crack export markets through new programs and state initiatives
$898 million
United Kingdom
$920 million
Netherlands
$1.8 billion
Japan
$1.3 billion
Belgium
$792 million
Germany
$914 million
Australia
$2.2 billion
China
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ther than equipment it had shipped to Canada, Quintek Measurement Systems in Knoxville was never a big player in the export business. Founded in 1995, Quintek makes precision X-ray-based equipment used to get precise measurements of tree rings and the density of wood products. The company has only two employees and three partners, and it hires local subcontractors to help make the product. Were not a big company, so we dont sell a lot of equipment, says Carol Dawson, Quintek president. Our machines run between $45,000 and $60,000, so we dont have a high volume. Theyre mainly used by the forest service to look at tree rings. But then came a change in the climate, both the one associated with business and the one having to do with the planet. An increasing number of climatologists and researchers began asking about Quinteks equipment, since one of the ways to study climate trends is by the intricate inspection of tree rings. It has evolved to being used for climatology now, Dawson says. There are a lot of universities and research facilities around the world that are becoming more aware of that piece of equipment.
As a result, Quinteks export business grew from minimal to what has become in the last few years about two-thirds of its revenue. The companys equipment is going to places like South America, Australia, Eastern Europe, Mexico, Indonesia and China. A Growing Business Quintek may be a small sliver of the pie, but it represents the growing export trade that Tennessee companies have experienced in the last decade. The states total export volume more than tripled in that time, and in 2012 some 6,400 Tennessee businesses employing 80,000 workers exported more than $31 billion worth of products around the world. The state ranked as the 15th-largest exporting state in the U.S. that year. Exports are very important to the state, more so than most states, says Dr. Steven Livingston, senior research associate at Middle Tennessee State Universitys Business & Economic Research Center and editor of its Global Commerce: Tennessee and the International Economy publication. Tennessee is unusually manufacturing-intensive and has much of its industry automotive and chemical, especially in export competitive sectors of the
economy, he says. As a state, we tend to be more invested in large, more mature industries, and these are reliant on exports. However, export growth is also important to the rise of new industries. Exports bring the kind of market scale that allows for new product development and industry growth. New Initiatives To help enhance export opportunities, particularly for small and medium-size Tennessee companies, Tennessee Economic and Community Development has launched an international strategy that targets key markets around the world and includes opening state Export Development Offices in Mexico, the United Kingdom, Germany and China. It is a follow-up to the ECDs TNTrade export program that was initiated in 2011. The program will evolve to offer export assistance in key markets, education and networking opportunities using resources provided by a Small Business Administration State Trade and Export Program (STEP) grant. The opening of the international offices will help Tennessees small and mediumsize companies navigate the exporting process. These initiatives are really important,
Livingston says. The word needs to get out, especially to smaller and medium-sized state firms. Since exporting is associated with business growth, employment and higher pay, its a good public investment and money well spent. Leigh Shockey of Drexel Chemical can tout the importance of the states export business and the need for state initiatives. She is president of a Memphis-based company that makes a full line of agricultural chemicals. The company has rights to approximately 500 product labels: 240 EPAregistered agricultural chemicals and 260 other specialty products. Shockey, who also chairs the Tennessee District Export Council, knows the value of doing business internationally. Our export business varies a little from year to year, but roughly about 15 percent of our business is export, she says of Drexel. For a U.S. company, thats a pretty healthy percentage. Anything above 10 percent is really, really good. Story by John McBryde
Launch Pad
Tennessee programs boost entrepreneurial ambitions and help create innovative startup companies
hen college football season kicked off in fall 2013, Stadium Stock Exchange got in the game. The Nashville-based startup company isnt looking for action on the gridiron, but in the equally competitive world of finance. SSEs fantasy college football stock market game allows players to buy and sell fictional stock in college teams, predicting whether they will outperform or underperform expectations. Were launching here in the heart of college football, says creator William Schreiber, a Vanderbilt University senior from Birmingham, Ala. Schreiber had the idea for the company after seeing the explosive popularity of fantasy leagues centered
around the NFL and other sports leagues and realizing there was a void at the college level. In January, SSE was accepted into the Entrepreneur Center, a business accelerator in Nashville. There, Schreiber was able to connect with investors, mentors and business advisers who could help him get his company off to a good start. I love sports, and Im a developer, but I dont know everything about the business side, Schreiber says. Building Better Entrepreneurs The Entrepreneur Center is just one of many resources and programs available across Tennessee designed to promote entrepreneurship and bring promising innovation to the market. The Entrepreneur Center is one of nine business accelerators in key areas of the state under the
20 || Tennessee
oversight of Launch Tennessee, a nonprofit agency created last year by the Tennessee Department of Economic and Community Development and the former Tennessee Technology Development Corp. to promote and support entrepreneurs. People are realizing entrepreneurship can be a quicker path to controlling your destiny, says Charlie Brock, president and CEO of Launch Tennessee. Thats what happened with Hal Cato, a former nonprofit executive who launched his program, Zeumo, this year. Zeumo is a social media program connecting kids and their schools, communities and potential colleges. His experience at the Entrepreneur Center provided avenues to capital that made his business possible. I was accepted into the Entrepreneur Center in Nashville in January 2012 and moved out in May 2012, Cato says. Within four weeks of moving out, I had crossed the $500,000 mark in angel funding and was well on my way toward building a product for the 2012-13 school year. Public and Private Support Launch Tennessee operates the INCITE (Innovation, Commercialization, Investment, Technology and Entrepreneurship) co-investment fund, offering venture capital funding to emerging Tennessee businesses. The nearly $30 million INCITE fund, backed by an award through the U.S. Treasury Department Small Business Credit Initiative, is expected to leverage private-sector investment of up to $300 million to accelerate growth in Tennessees innovation companies. So far, the fund has invested about $10 million in Tennessee companies. Entrepreneurs are still reaping benefits of the TNInvestco program, which kicked off in 2009, offering tax credits to venture capital funds with a history of providing seed money to new small businesses. While Launch Tennessee operates as a public/ private enterprise, another initiative working closely with Launch Tennessee is Startup Tennessee, a private-sector program to help new companies and support entrepreneurs. Part of the Startup America Partnership, the Tennessee program is led by Michael Burcham, who also heads Nashvilles Entrepreneur Center. Our focus is on the day-to-day, says Burcham, president of Startup Tennessee. In 36 months, Burcham says, Startup Tennessee has worked with 50 companies, trained 300 mentors and provided $20 million in seed and angel investment funds to new businesses.
Charlie Brock is president and CEO of Launch Tennessee, a state initiative to promote entrepreneurship.
A Model for the World In June 2013, the two-day Southland Southern Culture and Technology conference brought together more than 500 entrepreneurs from across the Southeast to Nashville, where they met and networked with angel investors and venture capitalists. Delegations from cities like Charleston, Tampa and Cleveland, and groups from as far away as Saudi Arabia, are traveling to Tennessee to learn from its entrepreneurial programs. With no personal state income tax and a low cost of living, Tennessee offers a number of advantages for entrepreneurs. World-renowned research institutions such as Oak Ridge National Laboratory, Vanderbilt University, the University of Tennessee and St. Jude Childrens Hospital are catalysts for innovation, and public and private higher education institutions throughout the state offer a wealth of intellectual resources and a well-educated workforce. We are helping our entrepreneurs get access to capital through more investment, and we are building a healthy, statewide ecosystem, Brock says. Story by Frances Putman Photography by Michael Conti
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Accelerating Business
Launch Tennessee is a public-private partnership, funded in part by the state, to support development of high-growth companies. Under the leadership of President and CEO Charlie Brock, LaunchTN oversees nine business accelerators in the state and serves as a connector between entrepreneurs, mentors, researchers and investors. In addition to hosting events to bring the groups together, LaunchTN helps entrepreneurs develop business plans, set a course for growth, and find funding from angel investors and venture capitalists. Learn more at www.launchtn.org.
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8. JACKSO N 9. ME MPHIS
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6. TULLAHOMA 3. CHATTANOOGA
1. Northeast AccelNow www.accelnow.com Location: Johnson City Services: Entrepreneur assessments and other tools, training, coaching, mentoring, access to capital, office space, networking Target Verticals: Healthcare IT, Medical Devices, Chemical/Biological, Advanced Manufacturing 2. Eastern East Tennessee Regional Accelerator Coalition www.etrac.org Location: Knoxville Led by the University of Tennessees Anderson Center for Entrepreneurship & Innovation, a network of more than 40 organizations is coordinating efforts to support early-stage companies in a 16-county region. 3. Southeast Co.Lab www.colab.is Location: Chattanooga Services: Offers numerous accelerator and business planning programs and services, as well as the Will This Float? business pitch competition Target Verticals: Consumer Products, Smart Grid, B2B Software, Public Safety, Cloud Computing, Big Data, Retail and Creative Enterprise
4. Upper Cumberland UC Success Now www.ucsuccessnow.com Location: Crossville Services: Mentoring, office and light manufacturing space, access to capital, resource coordination, business-building programs Target Verticals: Light Manufacturing, Senior Care, Web Technologies, Advanced Manufacturing 5. Northern Middle Tennessee Entrepreneur Center www.entrepreneurcenter.com Location: Nashville Services: Screening of concepts, three cohorts each year for acceleration (about 40 companies), classes for entrepreneurs, mentoring, and a range of assistance and services for startups Target Verticals: Health Care, Technology, Digital Media, Social Enterprise 6. Southern Middle Tennessee Southern Middle Tennessee Entrepreneur Center www.smtec.com Location: Tullahoma Services: Mentoring, Demo Day, access to capital, office space, networking, distance learning, TennesSeed Camp programs and the autoxlr8r program Target Verticals: Automotive Technology, Aerospace and Defense,
Advanced Manufacturing, Green Energy Technology, Digital Media, IT, Law Enforcement, Bio-Agriculture 7. Northwest Tennessee Entrepreneur Center for Northwest Tennessee www.ntecconnect.com Location: Martin Services: Mentoring, training, access to capital, business grants for technology, equipment, working capital 8. Southwest Tennessee Startup Entrepreneur Development Center www.startupedc.com Location: Jackson Services: Entrepreneur assessments, training, coaching, mentoring, access to capital, office space, networking Target Verticals: Healthcare IT, Medical Devices, Technology 9. West Tennessee Greater Memphis Accelerator Consortium www.memphisaccelerators.com Location: Memphis Services: Mentorship, access to capital, office space, networking, cohort-based acceleration, rolling acceleration. Consortium includes the Zero to 510 Medical Device Accelerator and the Seed Hatchery. Target Verticals: Information Technology and Medical Devices
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Startup
Data Driven
Nashville Startup Stratasan makes inroads in healthcare analytics
In 2012, Jason Moore was invited to the White House, along with a handful of entrepreneurs from around the country, and recognized for his innovative ideas in technology. Moore is the founder and CEO of Stratasan, a Nashville-based company that provides advanced analytics of health-care data that includes demographic, socioeconomic, behavioral and geographic information. Maintaining more than 1 billion healthrelated records from federal, state, local and private data sources in a cloud-based system, the company provides instant access to various clients such as hospitals, surgery centers, pharmaceuticals, health plans, physicians offices and even communities. With the information we provide, they can make better health-care decisions, he says. Moore started Stratasan in 2010 with J. Tod Fetherling and Brian Dailey. The company was the first selected for the Nashville Entrepreneur Centers incubator program, originally receiving funding through the TNInvestco program that promotes venture investment in promising Tennessee startups. In 2011, the company also joined with Startup Tennessee, part of the Startup America Partnership, and in all it received approximately $1.5 million in funding. There are lots of opportunities available in Tennessee, and we got the tools we needed to tell our story, Moore says. The company now has 18 full-time employees and is profitable, operating with a positive cash flow. Our biggest success has been taking a new product to market and working with a varied client base, while building a great team, Moore says. To find out more about Stratasan, visit www.stratasan.com. Frances Putman
We Cant.
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Automotive Industry
ennessee is the heart of the Souths surging automotive industry. With major assembly operations for Nissan in Smyrna, GM in Spring Hill and Volkswagen in Chattanooga, the state is a hub for automotive production. Business Facilities magazine named Tennessee the top state in its Automotive Manufacturing Strength ranking for 2013, the fourth straight year that recognition has gone to the Volunteer State. Tennessees lower business costs, availability of skilled labor and position within a days drive of 76 percent of major U.S. markets add up to an attractive location.
Multiple interstate systems and railways allow close access for proximate supplier-to-supplier and supplier-to-OEM relationships, says John Bradley, senior vice president of economic development for the Tennessee Valley Authority, a publicly owned electric utility that serves several states including Tennessee. The states business-friendly environment further complements this location advantage, and the workforce is heavily skilled in the automotive process. Almost every county is impacted by presence of either an original equipment manufacturer or auto supplier. Ready to Work Indeed, automotive production accounts for more than one in every three manufacturing jobs in the state.
24 || Tennessee
GM is making a $350 million investment at its Spring Hill facility in Maury County that will add hundreds of jobs.
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The presence of domestic and foreign automotive assembly operations has also drawn increased investment by Tier I and Tier 2 suppliers. Among them is Lexington, Tenn.-based Manufacturers Industrial Group, which supplies welded assemblies and fabricated metals to the auto industry. The company, which has six facilities in Tennessee, is one of the largest minority-owned companies in the nation.
well there, says Tom Ferguson, president and CEO of the Greene County Partnership economic development organization. We are a right-to-work state and that reduces the possibility of unions. Other factors make Tennessee competitive on a number of fronts, attracting investment that in years past would have been made in the Midwest. A lot of the automotive industry has moved from the ring around Detroit to the Southeast, and things like the cost of living, property taxes and insurance are very favorable here, says Alan Bridwell, director of the Northeast Tennessee Valley Industrial Association. International companies are looking at the bottom line where they can optimize their investment. Building on Success The state has more than 900 auto manufacturing and parts operations that employ more than 105,000 workers, and that number is on the increase. Nissan in fall 2012 announced it would add a third shift at its Smyrna manufacturing operation, the first time it has had a third shift since it opened in 1983. The company has added 2,000 jobs there since 2011. GM has announced investments totaling $350 million that will create 1,800 jobs at its Spring Hill manufacturing complex in Maury County. The former Saturn facility will make two new midsize vehciles for GM. Other major recent successes include: U.S. Tsubaki Automotive LLC plans to expand the companys Portland facility with a $1.9 million investment that will create 70 new full-time jobs. Tsubaki supplies power transmission products for many engine and transmission applications to many automotive manufacturers. International Automotive Components plans to expand its Dayton operations, creating 50 jobs and investing in manufacturing equipment. The company supplies automotive components and systems, including door and trim systems and instrument panels.
Established in 1998, Manufacturers Industrial Group employs about 1,400 people in Lexington, Chattanooga and Athens.
MIG frequently taps into state programs to train workers. Tennessee has invested $81 million since 2006 in programs to train auto industry workers. Theres a lot of support there to help fund the cost to train new employees and upgrade their skills, says Andre Gist, president of MIG. Weve done it several times; its a pretty simple process. A well-trained, flexible workforce means manufacturers can be competitive in the regional and international marketplace. Labor costs are important, and we compete very
1. Tennessee
2. Alabama
3. Kentucky
4. Indiana
26 || Tennessee
Andre Gist is president of Lexington-based auto supplier MIG, which has six facilities in the state.
Theres a lot of support there [in Tennessee] to help fund the cost to train new employees and upgrade their skills.
TPR Federal-Mogul Tennessee planned an investment of $31 million in a new facility to manufacture engine components in Lawrenceburg. The joint venture between TPR America Inc. and Federal Mogul will produce cylinder liners for aluminum block engines and will include foundry, machining and warehouse functions. In Morristown, automotive components manufacturer Otics USA Inc. has expanded and created 67 new jobs with an investment of $24.8 million, the third expansion for the operation since it opened there in 2001. The welcoming business climate makes it an easy decision to continue investing in Tennessee locations. Theyre very supportive of new and expanding businesses here, says Charlotte Jennelle, general manager of Otics USA. I see a more diligent effort to bring businesses into the community to get people working. Story by Gary Wollenhaupt Photography by Jeff Adkins and Michael Conti
Driven to Succeed
902
Auto manufacturers and suppliers in Tennessee
105,700
Employees in Tennessees auto sector
$6 billion
Auto industry payroll in Tennessee
34%
Jobs in the states manufacturing sector tied to the automotive industry
$1.1B
Value of auto-related investments in the state in fiscal year 2012-2013
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Advanced Manufacturing
Precision Industry
Tennessees Advanced manufacturing sector gears up for growth and creates new job opportunities
he manufacturing industry is Tennessees comeback kid. Though the state has a vibrant automotive sector that accounts for one in three factory jobs, Tennessees advanced manufacturing sector is not built on the car alone. With its location advantages, low business costs and workforce development programs, the state
has created an ideal climate for advanced manufacturing location and expansion. More than 316,000 workers were employed in the manufacturing sector in the state at the end of 2012, including 196,000 in durable goods. There is a full portfolio of manufacturing-based businesses here, from high-volume automated lines to leading businesses in the energy sectors to raw material providers and training centers to
support the developing workforce, says Dr. Bill Minehan, president of AdTech Ceramics Co. in Chattanooga and chairman of the Chattanooga Regional Manufacturers Association (CRMA). In addition to holding workshops on topics related to manufacturing, CRMA provides a network for companies to communicate and respond to regional issues that may affect their business.
28 || Tennessee
AdTech Ceramics, which manufactures custom hermetic packaging solutions for highreliability microelectronic applications, is just one of the companies thriving in Tennessees advanced manufacturing sector. The state has seen major investments in Tennessee facilities from some of the worlds most popular and best-known brands, including Electrolux in Memphis, Eastman Chemical in Kingsport, Carrier in Collierville, Delta Faucet in Jackson and Renfro in Cleveland.
facility here were the 100-plus years of success with the proven workforce, and great cooperation from Cleveland, Bradley County and the State of Tennessee, says Dicky Walters, plant leader of the Cleveland division at Whirlpools North America region operations. Whirlpool received support including tax incentives, roadway and infrastructure improvements, and training grants. The new Whirlpool facility is expected to be LEED Gold Certified. In addition to the building design, there is state-of-the-art equipment and processes essential for us in building the high-quality product that we produce, Walters says.
us, says Eloise Hale, spokesman for Electrolux USA. We are also creating a strong R&D lab to develop consumer-driven cooking innovations. The robotics and automation have been designed to be flexible to allow us to easily accommodate the changing cooking needs of consumers as we alter how our products are assembled. With the opening of its Memphis operation, Electrolux will build all of its ovens it manufactures one out of every three sold in America in the United States. Hale says Memphis was an ideal location because it leverages existing resources, including teams in Middle Tennessee, where Electrolux has a second cooking plant, R&D labs and regional suppliers. Memphis also offered a number of advantages labor, excellent logistics and improved access to our key markets and customers, she says.
Tennessees manufacturing sector numbered more than 316,000 workers at the end of 2012.
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Company
City
Employees 8,000
Electrolux Springfield2,700 Carrier Corp. Alcoa Inc. Smith & Nephew Whirlpool The Trane Company Medtronic Sofamor Collierville Alcoa Memphis 2,500 2,400 1,725
Cleveland1,527 Clarksville Memphis 1,500 1,500 1,100 1,100 800 800 600
Triumph Aerostructures LLC Nashville Wright Medical American Ordnance Delta Faucet Company Alstom Power Inc. Arlington Milan Jackson Chattanooga
R&D Leader
University of Tennessee (Knoxville, Chattanooga, Memphis, Martin): Ranked 31st in top 200 research universities; invested $153.8 million in projects in 2011. Oak Ridge National Laboratory (Oak Ridge): U.S. Department of Energys largest lab; contains some of the worlds top supercomputers. Vanderbilt University (Nashville): Received $587.2 million for sponsored research, plus $370 million from National Institutes of Health in 2011. St. Jude Childrens Research Hospital (Memphis): Dedicated to finding cures for childhood diseases. FedEx Institute of Technology (Memphis): Supports research to commercialize inventions. SimCenter: National Center for Computational Engineering (Chattanooga): Focuses on next-generation technologies in computational modeling, simulation and design.
Whirlpool operates a state-of-the art manufacturing facility in Cleveland, Tenn., that opened in 2012.
30 || Tennessee
Clarksville
www.cityofclarksville.com
Vibrant
More than $2 Billion in retail sales
growing
One of Tennessees fastest growing cities
Read more about Tennessees advanced manufacturing sector at businessclimate.com/tennessee. City Hall one public Square Clarksville, tn 37040 (931) 648-6128
32 || Tennessee
Made in America
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TCATs are a major source of skills training for Tennessee workers and employers.
34 || Tennessee
education
Value Added
o say that the Tennessee Colleges of Applied Technology across the state are tailored to industries would be only a partial description. The fact is, says the TCATs vice chancellor, their programs are actually designed by the very industries they serve. Each program has an advisory committee made up of industry leaders in a specific field, says James King, who has been vice chancellor for the TCAT since 1999 and has worked with the colleges since 1983. So business and industry have input in designing the curriculum for that specific center.
Careers and Skills The TCAT (formerly known as Tennessee Technology Centers) opened in 1965 with 19 campuses and a concept to have a tech center within 50 miles of every resident in the state. The TCAT system now has grown to 27 locations stretching from Memphis to Elizabethton. The colleges have an 80 percent completion rate and an 85 percent placement rate, both of which are higher than the national averages for similar institutions. Under the governance of the Tennessee Board of Regents for some 30 years, the TCATs have a total enrollment of around 30,000 students, who range from teenagers seeking a career path to
experienced workers learning new skills. About 20,000 are full- or parttime students, and 10,000 are what we call special-industry students, King says. Theyre already employed and just coming back for specific training. Theyre constantly upgrading because it seems things change almost daily nowadays. The main goal for all the colleges is to create a strong and skilled workforce for a particular community. The manufacturing or business needs of, say, Jackson or Livingston will differ from those in Crossville or Pulaski, and TCATs work to meet those specific training needs. Industry can benefit in a couple of ways, King says. First
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of all, theres a trained workforce coming out of school to meet the particular needs of that community. And the second thing is, if you have an employee whos weak in a particular area, you can have him or her focus on that area. Outstanding Asset The TCAT in Jackson has established a relationship with ARJ Manufacturing, a metal stamping operation that produces parts for automotive seat frames and tracking systems, to help train its employees in tool-anddie machinery. The workers attend classes at the Jackson TCAT during the day and work the second or third shifts or weekends at ARJ. Its a great arrangement, says Jeff Sisk, director of the Jackson TCAT, which has 23 programs and an enrollment of around 600 students. It fulfills a need for this company to have a pipeline of these really highly technically skilled employees. Pat Reagan, tooling manager for ARJ, also sees it as a crucial first step in helping to ensure that tooland-die workers arent a dying
Paris Newbern McKenzie Ripley Jackson Covington Memphis Whiteville Crump Dickson
Hartsville Nashville
Livingston Oneida
J acksboro
Elizabethton Morristown
Crossville McMinnville
Harriman
Knoxville
Athens
Chattanooga
36 || Tennessee
breed. As someone who has done this type of work for nearly 35 years, he says the needs for tooland-die machinists will remain for years to come. I want to show that tool and die is not just a greasy, grubby job, but is a highly technical, soughtafter field, Reagan says. Its a well-paid trade and a good living. The partnership with the Jackson TCAT is helping to that end. Ive been pleased, Reagan says. Mike Davis would echo that for the Crossville TCAT, which averages 275 to 300 students per session. Director of engineering for Flowers Baking Co. of Crossville, Davis says the TCAT there is an outstanding asset. Many of the industrial maintenance students from the college have gone on to work for the Crossville bakery, which is a subsidiary of Flowers Foods, a Thomasville, Ga.-based company that produces a variety of fresh and frozen breads, snack cakes and other bakery products. Its good to have the pretraining background they provide us, Davis says. They help me tremendously because theres a shortage of people who are qualified to do what we do. Without the TCAT, I couldnt even imagine what position that would put us in. Story by John McBryde Photography by Michael Conti
EDUCATION
Value Added
Students enrolled in TCATs throughout the state can metal fabrication learn techniques.
34 || tennessee
o say that the Careers and Tennessee Skills Colleges of experience The TCAT d workers learning (formerly known Applied new skills. Tennessee as Technology Technology Centers) opened in 1965 About 20,000 across the time students, are full- or partand a concept with 19 campuses are tailored state to industries and 10,000 to what we call are center within have a tech be only a partial would special-ind 50 miles of description ustry students, King every resident in The fact is, . the says. Theyre says already employed system now state. The TCAT vice chancellor, the TCATs has grown their programs to 27 back for specific and just coming locations stretching are actually designed by training. Theyre from constantly Memphis to the very industries upgrading they serve. Elizabethto because n. The seems things colleges have Each program change almost it an 80 percent has an advisory nowadays. completion committee daily rate and an made up of 85 percent industry placement leaders in a The main goal rate, both of specific field, for all the which are colleges is to higher than James King, says the national create who has been skilled workforce a strong and averages for similar chancellor institution for the TCAT vice for a particular s. community since 1999 and has Under the governance . The manufactu worked with or business of the Tennessee colleges since ring the needs of, say, Board of Regents 1983. So business Jackson or Livingston some 30 years, and industry for will have input the TCATs those in Crossvillediffer from total enrollment in have a designing the curriculum or Pulaski, students, who of around 30,000 TCATs work specific center. for that and to meet those range specific training teenagers seeking from a career path Industry can needs. to couple of ways, benefit in a King says. First
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Agriculture
38 || Tennessee
Owned by David Richesin, Cherry Brook Farm in Philadelphia, Tenn., produces soybeans, corn and other crops.
Tennessees food production sector has deep roots in states agricultural heritage
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The Bushs Beans Visitor Center in Chestnut Hill includes a museum, store and restaurant.
$3.5 billion
Annual farm cash receipts
34,000
ennessee is rapidly earning a place at the table as a leading food producer, and the states thriving agriculture industry is showing no signs of slowing down. With its excellent soils and favorable climate, the Volunteer State enjoys more than a $3.5 billion yield from its agricultural commodities annually, including more than $1 billion in exports. Tennessees transportation and workforce assets have also helped the state become a food production powerhouse. Food production has been a growing phenomenon for Tennessee for the past decade and is now an important part of the states economy, says Dr. Burton English, professor at the University of Tennessee at Knoxvilles Department of Agricultural and Resource Economics.
Roots in Agriculture The states food production industry is aided by Tennessees strong agricultural heritage. With more than 77,300 farms and more species of trees than any other state, Tennessees agriculture and forestry sector continues to grow. Cattle and calves, broilers (chickens), nursery products, soybeans, and corn are the leading agricultural commodities. Tennessees food production sector has more than 1,000 companies, employing more than 34,000 workers. A full menu of well-known food brands are based in the state or have major foodmaking facilities there. Among them: McKee Foods Corp., maker of Little Debbie snack cakes; bean producer Bush Brothers & Co.; Perdue Farms; Tyson Foods Inc.; and Sara Lee Corp. Food manufacturing expansions and new investment in the state have numbered
40 || Tennessee
TN Flavored
1.
1.
2.
3.
Smuckers
J.M. Smucker Co. manufactures peanut butter in Memphis for brands such as Adams Peanut Butter, Jif and Smuckers Natural Peanut Butter.
2.
Oberto Brands
Oberto Brands Nashville facility produces a variety of meat snacks.
3.
between 20 and 50 each year over the past decade, adding about 1,000 new jobs annually and pumping hundreds of millions of dollars into Tennessees economy. Several recent expansions testify to this broadened food production sector in the state.
leverage our existing facilities, infrastructure and highly skilled workforce to operate a state-ofthe-art peanut butter facility in support of our peanut butter brands. We greatly appreciate the support we have received from the state and city of Memphis and look forward to our continued presence in the Memphis area. Leclerc Foods is enlarging its Kingsport facility. The Canadian food manufacturer is expanding one of its existing lines and adding a new production line for granola bars and baked bars, a $15.7 million investment that will create 40 new jobs. Agrana Fruit US Inc., a leader in fruit preparations for the dairy industry, says it will expand production lines at its Centerville facility due to the growth of its yogurt business. This will be an investment of approximately $10 million and will create 64 new positions at the Hickman County plant. Imperial Food Services will
locate a manufacturing plant in Marshall County, representing an investment of $3 million by the company. The project will create 48 jobs. Oberto Brands, a national meat snacks leader, opened a new production facility in Nashville in summer 2013, bringing more than 300 jobs to the area. Local and state agencies were very supportive of our expansion in the region and conveyed a strong sense of partnership and desire to have Oberto in the community, which ultimately won us over, says Tom Ennis, Oberto chief executive officer. The local community has welcomed us with open arms and were thrilled to be part of such a thriving business environment. Story by John Fuller Photography by Jeff Adkins
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Life Sciences
Clinical Precision
From research to Development to the marketplace, Tennessee is a life sciences innovator
very day, the 47,000 life sciences and biotechnology companies in the United States and the 1.4 million people who work for them are engaged in bringing new discoveries to the market that improve the health, safety and well-being of people around the world. While some industries have struggled over the last few years,
the U.S. life sciences industry has grown an average 3.5 percent each year during the past decade. And some of that growth has come from the vibrant and diverse life sciences sector in Tennessee, which draws on the states long legacy of health-care innovation. More than 1,200 life sciences companies operate in the state, according to Life Science Tennessee, an nonprofit, statewide organization that supports and promotes the industry. Those
companies employ approximately 38,000 people and pay an average wage of $75,000 per worker. Tennessees life sciences companies are engaged in everything from producing medical devices to making pharmaceuticals to research into nutraceuticals to advancing biofuels development. Major life sciences clusters in the state include research and testing laboratories, medical device manufacturing, and
42 || Tennessee
Located in Memphis, GTx develops products to treat breast, prostate and other forms of cancer.
pharmaceutical production. The pharmaceutical sector employs 22 percent of all life sciences workers in the state. More than two dozen pharmaceutical companies have Tennessee operations, including globally known players such as Bayer, Johnson & Johnson and Pfizer.
to come together to discuss common challenges and issues, like regulatory issues, says Dr. Sam Lynch, founder, former president and CEO of BioMimetic Therapeutics, located in Franklin, and current chairman of Life Science Tennessees board of directors. In addition, the organization has provided a forum for the industry and its partners to educate the public on life sciences and offers programming and activities to meet the special needs of life sciences members. The life sciences sector continues to generate significant investment in Tennessee. In Knoxville, ProNoval Solutions is rolling out a two-phase project at the Pellissippi Place technology research and development park. The company, which is developing proton therapy technology for use in cancer treatment, will build a 30,000-squarefoot office and research building and a 40,000-square-foot assembly and test area in the first phase. In the second phase, it plans a 120,000-square-foot
1,200
Life sciences companies in Tennessee
38,000 75,000
Average annual salary for Tennessee life sciences workers
$471M
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43
building. Total investment is expected to reach $50 million and create 525 jobs. The companys ProNova SC360 system, designed to be a smaller, lighter and more energy-efficient proton therapy solution, is expected to begin shipping in 2015. The system features include 3-D
a joint venture of device manufacturer Smith & Nephew and investment firm Essex Woodlands.
Pathways to Discovery
GTx, a Memphis-based drug discovery and development company, is focused on small molecules that selectively modulate the effects of estrogens and androgens for cancer treatment and care, as well as other serious medical conditions. One of its first products is currently in Phase III clinical trials. One thing unique about us is that our pipeline is generated from our labs in Memphis, says Mark Hanover, the companys president. We have the brain power to discover and develop compounds in our own shop. Hanover says Tennessees life sciences business environment is conducive to attracting and growing new companies. There is access to capital and collaborations with other companies and research organizations, he says. Most life science companies dont have revenue to start with, so having that access is conducive to doing business here. Hanover also says the state is an attractive location for potential new employees. They appreciate the quality of life, he says. They dont have to commute two hours to work, and paychecks stretch a lot more here. Cumberland Pharmaceuticals in Nashville has a workforce of more than 100 that acquires, develops and commercializes branded prescription products and focuses on underserved niche markets. A.J. Kazimi, Cumberlands CEO, says one reason the company has
Jericho Sciences recently relocated to Cumberland Emerging Technologies Life Sciences Center in downtown Nashville.
anatomical and functional imaging at the isocenter, 360-degree treatment of the patient, and an efficient workflow that mimics traditional radiation therapy. In Memphis, a $5 million investment in 40,000 square feet of new office and manufacturing space by orthopedic therapies and diagnostic tools manufacturer Bioventus will add 44 jobs to its 130-person Memphis workforce. The company, established in May 2012, is
Great academic research, an entrepreneurial spirit that we enjoy, a strong health-care community and a sustainable business climate are all helpful in building the industry.
44 || Tennessee
been successful is its strategy to obtain and market late-stage technology, which it has been able to do, in part, thanks to unique collaborative partnerships such as Cumberland Emerging Technologies (CET). CET is a joint initiative between Cumberland, Vanderbilt University and Tennessee to identify innovative products in development and advance them from the laboratory to the marketplace. In addition to working with university and other researchers looking for corporate partners to develop innovative research projects, CET also has created a business incubator, the CET Life Sciences Center, in downtown Nashville that provides laboratory and office space, equipment and infrastructure for early-stage biomedical companies. We have many favorable conditions for life science companies, Kazimi says. Great academic research, an entrepreneurial spirit that we enjoy, a strong health-care community and a sustainable business climate are all helpful in building the industry. Story by Kelly Kagamas Tomkies Photography by Michael Conti
Surprisingly,
LIFE SCIENCE
CLINICAL PRECISIO N
Located in Memphis,
Whether you want a delicious meal, a relaxing spa treatment or luxury accommodations, the Carnegie offers it all at an affordable price.
GTx develops products to treat breast and prostate cancer, as well as other forms of the disease.
very day, the the U.S. life 47,000 life sciences industry grown an average has sciences and industry. Those 3.5 percent year during companies biotechnolo the past decade. each employ approximat gy some of And companies ely 38,000 people and in the from that growth has come pay an average United States the vibrant $75,000 per wage of and the 1.4 worker. million people sciences sector and diverse life work for them Tennessee who s life sciences which draws in Tennessee, companies on the states bringing new are engaged in are engaged legacy of health-care long discoveries in everything market that to the innovation from improve the More than medical devices producing 1,200 life sciences . health, safety and well-being companies to making of people operate in the pharmaceu around the ticals to research world. according to state, nutraceutic Life Science While some als to advancing into Tennessee, industries an nonprofit, biofuels developmen struggled over have statewide the last few t. Major life organizatio sciences clusters years, n that supports and include research in the state promotes the 42 || tennessee and testing laboratorie s, medical device
FROM RESEA RCH TO DEVELOPME NT TO THE MARKETPLA TENNESSEE CE, IS A LIFE SCIEN CES INNOVATOR
manufactu ring, and pharmaceu production tical . important The pharmaceu to provide a forum for us tical sector come together percent of all to employs 22 to discuss common life sciences challenges state. More workers in and ACTIVE LIFE than two dozen the issues, says issues, like regulatory pharmaceu Dr. SCIENCES tical companies former presidentSam Lynch, founder, Tennessee have and CEO of operations, Therapeuti BioMimetic including globally known players cs, located in Franklin, current chairman Johnson and such as Bayer, Johnson of Life Science and & Pfizer. Life sciences Tennessee s board of directors. companies Supporting In addition, in Life Science the organizatio Tennessee provided a n has forum for the Tennessee industry and partners to s educate the its supported by life sciences industry public is sciences and the presence research institutions offers programmion life of world-class activities to Life sciences , including meet the special ng and Ridge National Oak workers in the sciences members. Laboratory needs of life state Knoxville, near Vanderbilt The life sciences University Nashville and sector in generate continues St. Jude Childrens significant to Hospital in investment Memphis. Life Tennessee. in Average annual In Knoxville, Tennessee Science also works ProNoval Solutions is with various salary for rolling out private companies a two-phase project at the and state Tennessee organizatio Pellissippi life ns to support, Place technology research and sciences workers grow the industry. promote and developmen t park. company, which Clearly, life is developing The therapy technology proton area and many sciences is a specialized for use in cancer treatment, members of will National Institutes community this in the state foot office and build a 30,000-squarefelt it was of Health funding research building 40,000-squ and a are-foot assembly to TN life sciences area in the and test first phase. groups in 2010 In the second
1,200
38,000
75,000
$471M
businessclim
ate.com/ten
nessee
|| 43
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423.979.6403 austinspringsspa.com
866.757.8277 carnegiehotel.com
423.979.6401 wellingtonsrestaurant.com
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technology
Tennessee on Call
Data and customer service operations find ideal conditions in Tennessee and put down roots
n Spring Hill, IBEX Globals new call center is adding space, hundreds of employees and Tier 2 technical service. In Johnson City, Festiva Hospitality Group expects to exceed its projections of hiring 100 people in the first 18 months. U.S. Solutions Group created more than 500 jobs when it combined call center operations in Virginia into a Bristol location. Sprint relocated its call centers not far away another 600 jobs. Agero opened a new roadside assistance call center in Clarksville in late 2012, with 500 jobs to be phased in over two years.
Festiva Hospitality Group, based in Asheville, N.C., is a vacation ownership company with nearly 40 resorts and a fleet of luxury catamarans. It is a very, very strong labor pool, Ross says. There are literally thousands of people walking around the Tri-Cities trained to do what we do. Call and data center executives frequently cite Tennessees strong labor pool and collaborative approach, at both state and local levels, as primary drivers in their decisions to open or relocate call centers.
U.S. Solutions Group is expanding its facility in Bristol, Tenn., where it plans to create 128 new jobs.
No doubt about it, companies are calling on Tennessee. Nearly 200 data and call centers now operate in Tennessee and employ more than 34,000 people. Competitive electric power rates, high reliability and capacity, dual feed capability and suitable sites make the state attractive for call and data center locations. Advantages include digital and fiber-optic networks throughout the state, accessibility to labor and a low risk for natural disasters.
Connecting to Workforce
Workforce quality has been phenomenal, says Mike Ross, Festivas call center director. He knew Johnson City and the regions labor pool and knew a call center for the North Carolina-based company would flourish. The company operates from 3,500 square feet of space with ample room for growth, Ross says.
More Hiring
In Middle Tennessee, IBEX, formerly TRG Customer Solutions, had 150 employees in training in spring 2013 and planned to hire 620 more by the end of July. The new facility, at the Workforce Development and Conference Center at Northfield in Spring Hill, opened in 2011 with 300 customer-care representatives. A business process outsourcing (BPO) firm, IBEX has centers across the globe to support customers in
48 || Tennessee
telecommunications, banking, finance and other industries. The company also expects to increase its physical footprint in Spring Hill by 50 percent. IBEX has cited quality-of-life features at the Northfield building as draws. The Nashville region is not saturated with call centers, making employees more available. But it
could get competition. When an area lands such a project and it does well, others follow. Venable, in Sullivan County, is counting on it. The fact that these (U.S. Solutions and Sprint) are doing well will not go unnoticed, he says. Story by Pamela Coyle Photography by Michael Conti
Nashville
Murfreesboro Jackson Knoxville
Johnson City
Memphis
Chattanooga
WorkIT Nashville With 800 or more open IT jobs in a quarter, Nashville needs more tech talent and a regional, public-private marketing effort is working to get them. The cornerstone of the WorkIt Nashville program is the workitnashville.com website, an IT jobs marketplace and platform for all IT job openings in the region. Applicants can post their resumes for companies to consider. Middle Tennessees tech industry is projected to grow 4.4 percent a year.
34,000
people are employed by data and call centers in Tennessee
Tennessees nearly 200 data and call center operations benefit from competitive power rates and high reliability and capacity.
60%
of Deloitte Consultings top 20 locations for data centers are in Tennessee = 1,000
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49
Transportation
Very Moving
50 || Tennessee
An integrated transportation network, including the fedex world hub, makes tennessee a logistics leader
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n the vernacular of transportation and logistics, theres a new word to learn: quadrimodal. It refers to a region that offers the four top transportation infrastructure options rail, river shipping, air cargo and road shipping. Another term, aerotropolis, was coined in the mid-2000s by University of North Carolina professor John Kasarda to describe an urban plan in which the economy centered around an airport drives office, industrial and retail development. Heres a synonym for both: Memphis. No city in the South, or very few in the entire United States, offers the deep resources in infrastructure that Memphis has with regard to rail, river shipping, air cargo and road shipping, says Mark Herbison, senior vice president of economic development for the Greater Memphis Chamber. Herbison points out that most large Southern cities might be served by one Class I rail carrier, sometimes two and sometimes none. Memphis is served by five railroads: Burlington Northern Santa Fe, Canadian National, CSX, Norfolk Southern and Union Pacific. Those five railroads have collectively invested more than $1 billion in their facilities over the past
10 to 15 years, which has positioned Memphis to be the second-most robust rail center in the country, with only Chicago ahead of us, Herbison says. Memphis gets a lot of new business every year because of our vaunted rail presence.
The fleet of aircraft at the FedEx World Hub in Memphis makes more than 10,000 arrivals and departures on a monthly basis.
52 || Tennessee
Distribution has long driven the growth of Memphis, but the past two to three years have seen the city reemerge as a manufacturing center that is bringing even more companies to the metro area, Herbison says. Transportation continues to be our biggest industry and will always be huge thanks to the strong infrastructure system that Memphis has in place.
Logistics Powerhouse
Beyond Memphis, Tennessee remains a logistics leader because of its strategic geographic position and access to major U.S. markets. Its transportation network includes eight interstates, several river ports, international and regional airports, and extensive rail service that makes Tennessee a logistics force. In fact, 16,000 distribution-related businesses that employ more than 244,000 workers operate in the Volunteer State. One logistics company that takes advantage of the states transportation pipeline is Access America Transport, a Chattanooga-based company that connects trucking operations with businesses that want to ship products in the fastest, most costeffective way.
We have 4,500 customers, such as AnheuserBusch, Caterpillar and Starbucks, that call us to find the most efficient and professional way to truck their goods from point A to point B, says Chad Eichelberger, president of Access America Transport. In 2012, our company posted $360 million in sales, and we project $550 million for 2013. The company, named to Forbes list of Americas Most Promising Companies for 2013, announced expansions that will mean 450 additional jobs at its Chattanooga facility and 100 more jobs at its Knoxville facility. Eichelberger says Access America Transport doesnt own any trucks. Instead, the company consists of hundreds of logistics experts who set up contracts with thousands of trucking companies looking to offer the best prices and most productive means for shipping over the road for corporate clients. The roads are what were all about, and this state certainly has one of the best highway systems in America, he says. With great access to Atlanta, Birmingham, Nashville, Memphis, Knoxville, Louisville and on and on, all kinds of freight gets moved every day in and out of Tennessee. Story by Kevin Litwin Photography by Michael Conti
Airports
Interstates
Commercial airports
74
Miles of navigable waterways and port terminals on the Cumberland, Mississippi and Tennessee rivers
1,092
42
miles of conveyor belts
4,000
day-shift employees As the evening sort begins at the FedEx World Hub, FedEx planes land at the rate of one every 90 seconds, which equates to 40 planes every hour.
8,000
night-shift employees
53
54 || Tennessee
Economic profile
Major Population Centers 2012
Nashville-Murfreesboro:
1,726,693
Memphis:
1,341,690
Knoxville:
11 10
12
1 2 3
848,350
Chattanooga:
537,889
Income
Per Capita Income:
9 8 7 6 5
$24,197 2.5
$43,989
State Population
2000:
5,689,276
2012:
6,456,293 13.5%
Change:
Major Employers
Eastman Chemical Co., 10,000 Southern Tennessee Medical Center, 9,300 Covenant Transportation Group, 5,000 Davidson Hotel Co. LLC, 5,000
B&W, 4,750 Nissan North America Inc., 4,400 Baptist Memorial, 4,000 Locheed Martin Energy Research, 4,000 McKee Foods Corp., 3,795 Technicolor Home Entertainment, 3,500
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Music City Roots, a weekly concert series, takes place at the Loveless Barn in Nashville and is broadcast live on the radio.
56 || Tennessee
livability
Heritage in Harmony
Tennessees musical legacy keeps finding new ears and gaining notice around the globe
ennessee strikes a chord with music fans of several different genres, thanks to a diverse scene that includes honky-tonk tunes, the blues, rock and roll, and traditional mountain music. But the Volunteer States growing reputation as a music center isnt drawing just fans industry professionals and
talented musicians are also continuing to put down roots in Tennessee. Still a close-knit community of musicians and executives, Nashvilles music scene is growing rapidly. To keep Music Citys industry veterans connected, Leadership Music was founded in 1989. Leadership Music contributes to Tennessees music community by creating a more vibrant and
vital environment, educating, inspiring and unifying a community of leaders who are the heart and soul of the entertainment industry, according to Debbie Schwartz Linn, executive director of Leadership Music. The nonprofit organization offers an eight-month program annually to 45 to 50 established members of the music industry,
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The Zac Brown Band performs at LP Field in Nashville during the CMA Music Festival, which takes place each summer.
listening tour
Bristol Rhythm and Roots Reunion: Bristol Bonnaroo Music & Arts Festival: Manchester CMA Music Festival: Nashville Riverbend Festival: Chattanooga Old Time Bluegrass & Fiddlers Jamboree: Holladay Fiddlers & Fiddleheads Festival: Unicoi Memphis Music & Heritage Festival: Memphis Beale Street Music Festival: Memphis Rossini Festival: Knoxville Sewanee Summer Music Festival: Sewanee
such as current and former heads of record labels, top executives, artists, songwriters and record producers. During the program, participants delve deeper into the industry through monthly meetings, seminars and visits to music-related businesses. Following the template established by Leadership Nashville [a program for established community leaders], we elected not to be a leadership training program, but rather to concentrate on those who had already proven themselves to be leaders or emerging leaders in their profession by offering them an environment to learn on a much deeper level, [to obtain] a greater understanding of various parts of the music industry and find solutions to issues that would benefit the music industry as a whole, Linn says.
Striking a Chord
Tennessees musical history is celebrated and preserved through the states many music-focused festivals and events. The Bristol Rhythm and Roots Reunion, which, appropriately, takes place in the East Tennessee city known as the Birthplace of Country Music, is an annual event that draws more than 45,000 people and includes three days of live music. One of the states most popular attractions, Bonnaroo Music & Arts Festival, is held in Manchester, just an hour outside of Chattanooga. Drawing more than 80,000 fans, the four-day event features 150 acts performing on 10 different stages. Murfreesboro in Middle Tennessee is home to the Uncle Dave Macon Days Festival. Celebrating traditional music and dance, the three-day event takes place in historic
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The Stax Music Academy in Memphis has served more than 2,500 students since it began in June 2000.
Cannonsburgh Village. Memphis hosts the Beale Street Music Festival, while Nashville has the CMA Music Festival and the Ryman Auditorium, where top performers have graced the stage for more than 100 years.
Steeped in Soul
Memphis, known as the Home of the Blues, is also a Tennessee music hot spot. Among its many famous music establishments are Sun Records, where Elvis Presley recorded, and Stax Records, where several hit recordings were made during the 1960s and early 70s, such as Sam & Daves Soul Man and Said I Wasnt Gonna Tell Nobody. The recording studio was in Soulsville, USA, which is near downtown Memphis and was once a bustling center of music and culture. After Stax Records was forced into involuntary
bankruptcy in 1975, the neighborhood began to decline, but, thanks to the Soulsville Foundation, things are looking up. The foundation, established in the late 1990s, operates three subsidiary organizations in Soulsville, USA, at Stax Records original site. The campus includes The Soulsville Charter School, Stax Museum of American Soul Music the first and only soul music museum in the world and Stax Music Academy. While the museum preserves the past and draws more than 60,000 visitors annually, TSCS and SMA are focused on the next generation. The charter school, open to students in grades six through 12, pairs collegepreparatory coursework with music education to pave the way for success. SMA also uses music to inspire kids, offering afterschool and summer programs.
Our kids go on to do big things, says Kirk Whalum, the Soulsville Foundations chief creative officer. One hundred percent of the charter schools seniors have been accepted into college this year, and thats a huge thing for an impoverished neighborhood. Story by Jessica Walker Boehm Photography by Michael Conti and Jeffrey S. Otto
LIVABILITY
Music City Roots, a weekly place on Wednesdays concert, takes Nashville and at the is broadcast Loveless Barn in live on the radio.
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TENNESSEE S MUSIC KEEPS CATCH AL LEGACY AND TURN ING EARS ING ACROSS THE HEADS STATE
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health care
ediatric hospitals in Tennessee provide good medicine to their young patients, thanks in large part to excellence in research and delivery. St. Jude Childrens Research Hospital in Memphis was the first institution in America established for the sole purpose of conducting research and treatment of catastrophic childhood diseases, mainly cancer, and today is globally recognized as a leader in pediatric cancer treatment. The hospital has 78 inpatient beds and treats more than 250 outpatients each day. And no family ever pays St. Jude for anything. Monroe Carell Jr. Childrens Hospital at Vanderbilt University
was nationally recognized in 10 specialty areas by U.S. News & World Report in its 2012-13 Best Childrens Hospitals rankings. The hospital treats health issues ranging from colds and broken bones to heart disease and cancer. We have one of the largest pediatric cardiology departments in the United States and one of the largest intensive care nurseries in the nation, says Luke Gregory, CEO of Monroe Carell Jr. Childrens Hospital at Vanderbilt. Also on our campus is the Vanderbilt Kennedy Center that is hosting some of the most advanced research in the world for the treatment of autism, Gregory says. The nursing staff at Vanderbilt has earned Magnet designation by the American Nurses Association, the only national award to
recognize nurses as integral team members in influencing positive patient outcomes. Less than five percent of hospitals in America are recognized with Magnet designation. The Childrens Hospital at Vanderbilt has also received accolades for its research programs in pediatric urology and diabetes, and Parents magazine ranks the medical center as one of the top overall childrens hospitals in the country for 2013. Our research is also a leader in vaccine research for illnesses such as flu, malaria and other major infections, Gregory says. The Childrens Hospital at Vanderbilt continues to advance in all areas in our quest to always provide top care to young people ages 0-18.
Surgeons at the 152-bed East Tennessee Childrens Hospital in Knoxville performed nearly 11,000 surgeries in 2012.
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areas by U.S. News & World Report in its 2012-13 Best Childrens Hospitals rankings. We have experienced a big increase in patient volume over the past decade, which has resulted in the construction of a beautiful hospital where we now practice medicine, says Jonathan McCullers, pediatrician in chief at Le Bonheur Childrens Hospital. Now we are taking the next step to be a regional childrens hospital as well as an academic health center that is very similar to what Vanderbilt embraces. Not only will we deliver clinical care, but actively work to improve how the clinical care is delivered through research and medical training. Le Bonheur is looking in the next five
to 10 years to be among the top 10 childrens hospitals in the nation. McCullers, a pediatric infectious disease doctor with a pedigree in research, says in the next few years Le Bonheur will add 40 new faculty members in research programs that embrace the academic health center model. One of my missions is to help in the academic transformation of the entire faculty that serves our hospital, he says. Soon our research efforts will be advancing to world-class status in the areas of pediatric obesity, pediatric asthma and developmental disabilities like premature births and autism disorders. Story by Kevin Litwin Photography by Michael Conti
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Nashville
The health-care sector within Nashville features more than 250 health-care companies and 300-plus professional services firms. The industry annually contributes nearly $30 billion and more than 200,000 jobs to the local economy. Globally, 56 health-care companies headquartered in Nashville generate $70 billion in revenue and more than 400,000 jobs. Based in Nashville are Vanderbilt University Medical Center and hospital operators Community Health Systems and Hospital Corporation of America.
Continue learning about Tennessees health-care industry and its hospitals and care centers at businessclimate.com/tennessee.
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Gallery
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tennessee CentraL
interstate 40 and 65 Corridors 31 industrial Parks tennessee College of applied technology Volunteer state Community College reliable Power by tVa nashville international airport Foreign trade Zone Population: 336,000 Future Cumberland river Port 702 McMurry Blvd. hartsville, tn 37074 615-374-4607 fourlake@aol.com www.fourlake.org
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Ad Index
72 Baker Realty Company 2 Blount Partnership 45 Carnegie Hotel 54 Chattanooga Area Chamber of Commerce 31 City of Clarksville 6 Hohenwald/Lewis County Economic Development 37 Joint Economic & Community Development Board of Wilson County C4 Knoxville Chamber 15 Maury County Chamber & Economic Alliance 1 Memphis Area Chamber of Commerce 63 Metropolitan Nashville International Airport C2 Morristown Utility Systems 32 Networks Sullivan Partnership 54 Northwest Tennessee Regional Economic Development Group
18-19 Cleveland Bradley County Chamber of Commerce 33 Decosimo 70 Four Lake Regional Industrial Development Authority 10 Gallatin Economic Development Agency 70 General Motors 45 Greene County Partnership
Ad Index (cont.)
72 Pulaski-Giles County Economic Development Commission 55 Rhea County Economic & Tourism Council Inc. 63 The Industrial Development Board of Fentress County C3 The Roane Alliance 32 Tullahoma Area Economic Development Corporation 23 VP Buildings 70 Washington County Tennessee Economic Development Council
Established in 1982, Baker Realty Company has become the leading industrial brokerage firm in the Knoxville and East Tennessee region. Baker Realty Companys experience, knowledge and contacts within the East Tennessee market have continued to grow and include expertise in the multitenant warehouse, bulk distribution, manufacturing and industrial development real estate markets. Our industrial services include: Regional Market Analysis Property Acquisition & Disposition Tenant & Buyer Representation Site & Building Selection Specialized property types include: Warehousing/Distribution: Bulk, Office/Warehouse, Service Center Manufacturing & Heavy Industrial Trucking & Transportation Rail & Barge Served Sites
Contact us today for more information on available properties and business advantages of our region. 1487 Amherst Rd. Knoxville, TN 37909 (865) 450-2999 tel (800) 450-9962 toll-free (865) 450-2910 fax www.bakerrealtycompany.com
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