Jason Burgess

jason.donald.burgess@gmail.com http://ca.linkedin.com/pub/jason-burgess/35/789/58/

OBJECTIVE
Apply knowledge and experience to the needs of the Information Technology industry and continue professional development.

QUALIFICATIONS
Exceptional versatility and adaptability. Dedication and drive as a hard-working individual. Ability to manage multiple tasks in a pressured environment. Superlative communication and team-building skills. Excellent telecommuting productivity and experience.

PROFESSIONAL SKILLS
UNIX ADMINISTRATION

15+ years UNIX administration experience OS: Sun Solaris 2.51, 2.6, 7, 8, 9 and 10; Linux (Redhat, Fedora, Oracle); Digital UNIX (4.0); HPUX 11.2.x; HPUX 11.3.x (RISC and IA64) Perl and Shell (bash, ksh) scripting skills C/C++ Programming experience System security experience (firewall, OS hardening, intrusion detection, etc) System monitoring and performance auditing experience (MON, MRTG, Sun Management Center, BigBrother, sar, bonnie++, etc) Internet Services deployment and management experience (http/https, smtp, ftp, ssh, etc) High-density platform management (VMWare Linux instances, Solaris LDOMs) Heterogeneous platform management (SPARC, x86, RISC, IA64) Grid Computing and Computational Cluster Development (Sun Grid Engine, MPI, etc)

NETWORK ADMINISTRATION 3+ years network administration experience (CCNA-level) Various multi-layer switch configuration and management (Cisco, Nortel, etc) Exposure to Cisco 28xx/29xx routers (basic setup and configuration with multiple ISPs, MH OSPF, basic BGP route testing (Looking Glass portals)) Firewall configuration and management (Nokia/Checkpoint, Cisco ASA, Microsoft TMG/ISA) Load balancer configuration and management (KEMP) Cisco Wireless AP deployment and management (wireless controllers, WCS/NCS management software) Cisco IPSEC client-side VPN, Microsoft TMG IPSEC VPN, Cisco site-to-site VPN tunnels, OpenVPN site-to-site tunnels Exposure to VoIP (Cisco, Nortel) and basic QOS settings on Cisco hardware Participated in Cisco NEXUS core upgrade Fundamental understanding of common networking hardware and software, configuration and design (IPv4, OSPF, VLANs, VPNs, DMZs, switching, routing, intrusion detection, etc)

DATA BACKUP AND RECOVERY

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Software: Veritas Netbackup, Legato Networker, Sun Enterprise Backup, Arkeia, Bacula Hardware: 4mm DAT, 8mm Exabyte, AIT, DLT, LTO media, local disk, tape drives and jukeboxes Disaster recovery planning and implementation (volume cloning, offsite rotation, etc) Large dataset backup management

DATA MANAGEMENT AND STORAGE File system and management software experience: VERITAS Volume Manager (w/VXFS), Solaris Volume Manager, software and hardware RAID, NFS, Samba, Linux LVM, HPUX LVM, xfs, btrfs, ext2/3/4, Sun ZFS, Sun Common Array Manager Storage hardware experience: Sun StorEdge Array (A1000, A5xxx, D1000), Sun T3/T3+ SAN (arbitrated loop configuration), Sun 6xxx series & 3xxx series FC and SCSI arrays, Network Appliance (F740 filers), StorageTek 2540 array, Hitachi 95xx series, JNI FC and Emulex FC, Brocade SAN Switch, HP JBOD external disk shelves Large capacity NAS management (Netapp) Exposure to SAN operation and maintenance (Hitachi 95xxx series, Brocade FC switches, Emulex/JNI FC HBA)

PROFESSIONAL DEVELOPMENT Advanced Solaris Administration for Solaris 9 OE (June 2003) Hands on Network Security (Dec 2003) Advanced Administration for Sunfire E20K (June 2004) Productivity Management (July 2005) HP-UX System and Network Administration for UNIX system administrators (March 2007) WebSphere MQ System Administration for UNIX/AIX (October 2007) New Features of Solaris 10 for Administrators SA-225 (November 2007) Cisco CCNA Boot Camp v2.0 [combined ICND1 and ICND2] (October 2010) Administration of Microsoft Threat Management Gateway (November 2010) Cisco DCUFI v4.0 Implementing Cisco Data Center Unified Fabric (February 2012)

PROFESSIONAL EXPERIENCE

Senior Analyst 01/2006 Present CGI Inc. Halifax, NS Summary: As a Senior UNIX resource, I assist the clients Emera Inc., Nova Scotia Power and Bangor Hydro Electric to deploy and maintain all UNIX-based systems and applications. Additionally, in an effort to strengthen my networking skills, I perform a simultaneous role in the network department to assist in management of the entire client network. My UNIX administration tasks include: general server maintenance (patch schedules, performance metrics, troubleshooting, user account maintenance), server migrations (old hardware to new hardware), server conversions (Solaris bare-metal to Linux VMWare instances including all applications, configuration migrations, assist user testing), processing trouble-ticket and on-call after-hours support (17 weeks per year), Hitachi 95xx series SAN maintenance and provisioning server storage space, application support (Apache, MRTG, JScape, custom scripting, SUDO, etc), documentation of processes and team cross-training duties, file-system tuning with Oracle database administrators and support the VERITAS Net Backup group with relief support. My network administration tasks include: L2 and L3 switch management and installation (Cisco, DLink), firewall maintenance (Checkpoint Nokia, Cisco ASA w/ASDM, Microsoft TMG and ISA), router upgrades and migration (28xx series, 29xx series), core network migration (Cisco 45xx series to Cisco Nexus 5xxx series w/fabric extenders), installation and maintenance of KEMP load balancing appliances in HA configuration, installation and maintenance of Galleon NTP Linux appliances, setup and deployment of GSM/HSPA cellular modems for remote site network

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access, documentation of processes and new network installations (Visio documents), troubleshooting Cisco IPSEC VPN and Microsoft TMG IPSEC VPN performance issues, DNS record and zone maintenance (BIND, MS DNS, split-DNS configuration), processing trouble-ticket queue and training/mentoring of new group members. For the last year I have been successful in accomplishing all these tasks while working remotely from my home office approximately 25km from the main data center. I have been recognized three times for outstanding performance in assisting our clients from CGI.

Senior Consultant 04/2005 01/2006 Keane Canada Inc. Halifax, NS Summary: I assisted the client Morgan Stanley in the operation, maintenance and deployment of UNIX-based services and systems. My responsibilities included processing and effecting DNS change requests, server patching and security auditing, UNIX to Linux migration, on-call rotation system monitoring, DNS maintenance, server application maintenance, scripting / process automation and process documentation. In this role I was able to successfully telecommute 3 days a week to support a client based in three different US time zones. Keane Canada was eventually bought by NTT Data and continues to operate under new owners.

Senior UNIX System Administrator 09/2001 04/2005 National Research Council of Canada/ Halifax, NS Canadian Bioinformatics Resource Summary: I supported the deployment and maintenance of national distributed network of computing resources in support of Canadian Bioinformatics research and academic communities. Computing resources included more than 25 Sun Solaris UNIX systems interconnected over multi-gigabit national (CA*NET4) high-throughput research network. Systems ranged from SPARC-4 workstation class systems to Sunfire E20K enterprise chassis. NAS resources included over 3 terabytes of Sun T3 storage arrays and additional 4 terabytes from various other individual arrays (Sun Storedge A5xxx, A1xxx, and D1xxx class units, Sun 6120 and 3510 storage arrays, Maxtor Maxattach systems, etc). I was in charge of the design and maintenance of the backup system (Legato with DLT jukeboxes) for the entire server network including the diagnosis and correction of a misconfigured installation of the backup hardware by the vendor. This role also included national telephone technical support covering the normal work day from Pacific to Atlantic time zones. I was the primary architect of one of the fastest publicly available genomic computational clusters (BLAST) utilizing ten RedHat Linux dual-processor Xeon servers interconnected with 9k jumbo-frames at gigabit speeds. I assisted various deployments of Sun server hardware and Sun Ray network terminals at various NRC member sites. I co-authored a paper on Combining a high-throughput bioinformatics grid and bioinformatics web services and contributed to the Canadian Bioinformatics Resource becoming a Sun Center of Excellence. However, as the human genome was eventually mapped, general support for research into genomics and for a government-sponsored Canadian Bioinformatics Resource faded and the division was shut down.

Senior Site Administrator, Site Operations 04/1999 06/2001 Pantellic Software Inc. Halifax, NS Summary: I started my role with this company from the server room in the basement of the CTOs home, quite literally, on the ground floor. As with most startups, we grew quite rapidly and this afforded me a great deal of experience as I was required to wear many hats beyond my UNIX skills. Overall, I was responsible for the deployment and maintenance of large heterogeneous network of computing resources in support of the online photo sharing service Photopoint.com. At the time, online photo sharing was unheard of so this was a novel concept. Backend system processing required management and monitoring of over 130 individual Solaris, Linux and Windows NT platforms with all operations based out of Halifax (Maritime Center) NOC. Online storage exceeded 6 terabytes of Sun T3 storage arrays. An additional 3 terabytes of storage was provided by 3 Network Appliance F740 storage arrays. Peak traffic periods saw 12 million hits per day and outbound sustained network data rates of over 43 megabits per second. As the site

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grew, I was responsible for the transition of our computing resources from RedHat Linux on consumer-grade hardware to the more mature Sun Solaris operating systems and hardware. I helped transition our storage infrastructure from IDE drives with NFS shares to Network Appliance F740 filers and Sun T3+ SAN storage arrays. I helped transition our network resources from a few 3Com switches to HP Procurve switches and eventually enterprise Cisco 6509 core network switch and Cisco 7513 routing hardware with multiple Internet service providers. I was also involved in the deployment and testing of the final machine room built to replace the household server room; however my primary role was UNIX administration above all else. Unfortunately this company, like many IT boom startups failed to sustain a viable revenue stream and eventually ceased operations.

Network Operations Developer, Technical Support Specialist 04/1998 04/1999 InfoInteractive Inc. Bedford, NS Summary: My first job out of University, I started off as a programmer involved in the development, testing and maintenance of new software to aid in Internet Call Manager call-waiting-caller-ID software. I was responsible for programming some X.25-based billing interfaces, various CGI programs written in C using custom libraries specific to the ICM product, etc. About 6 months in to my role as a programmer, I took an interest in operations in particular the server hardware and operating system maintenance. I started to move away from programming to perform various UNIX and network administration tasks including shell scripting, process automation, user account maintenance, performance monitoring and hardware expansion, on Solaris 2.6/2.7 and Linux platforms. I was responsible for the ordering, provisioning, configuration and monitoring of telephony related hardware necessary to Internet Call Manager service, interfacing with the local phone companies and remote phone companies where the product was to be deployed. I was also deployed remotely to train vendor tier-2 support groups with respect to the Internet Call Manager service and related functions including InfoInteractive employees as needed. This company and product was eventually purchased by AOL.

EDUCATION
Bachelor of Computing Science 09/1994 04/1998 Dalhousie University Halifax, NS Summary: C/C++, Relational Databases (SQL), Computer Architecture and Design, Data Communications and Network Design, Database Administration and Design, Formal Software Development, Operating Systems, Graphics Programming in X Windows, Distributed Systems, Information Retrieval. Immersion in Solaris and Linux operating and programming environment.

(References available on request)