Shivakumar C, Software Test Analyst, Shivakumar660@gmail.

com Mahindra Satyam Computer Services Limited 9742609264

Email: Mobile: +91-

Software Test analyst with expertise in manual testing of various applications used in OPTUS. Worked on various projects involving end to end testing of Optus services. OPTUS, second largest telecommunications company in Australia, provides cable & wireless services like Broadband internet, Commercial and wholesale Internet access, Satellite Telephony, satellite Internet, Optus television etc. Testing involved SIT (System integration testing) & ST (System Testing) of Optus applications ensuring the reliability and quality of the services Optus offered to its customers.

Professional Summary Over 2+ years of IT experience in Software Testing in Optus, well versed in various testing applications and tools. Worked in various projects in OPTUS, and was involved in the below mentioned testing processes in each project. - Requirement analysis- Analyzing the BRS/FRS documents and identifying various scenarios for testing. - Scripting Test Objective Matrix (TOM) Writing TOM for the testing scenarios along with pre- requisites, inputs and outputs. - Scripting test cases. - Executing test cases. - Identifying functional defects and logging defects in Quality center (QC) / ALM. - Retesting the defects. - Preparing test reports. - Have worked on various testing applications in Optus like OPOM, SOS, BUOS, CMBS, Proton, One Portal, eCare, Arbor, PPIN, ICON, Infovista and Staffware.

Awards and Achievements Client appreciation for Project NBN satellite. Client appreciation for Project Project Femto. Client appreciation for Project Project Kindle.

Technical Skills Extensive knowledge of Testing Methodology, Standards and procedures such as Creating Test Scenarios and Analyzing Tests. Strong debugging and Analytical skills.

Hands on experience in QTP (Quick test professional), an Automation testing tool. Good knowledge in Performance testing. Exposure on LoadRunner. Good knowledge of C & C++ Programming. Good knowledge of Java, DBMS and very strong in SQL. Good knowledge of PHP. Good knowledge of Web programming, XML, JSP. Good Knowledge of Software Testing Life Cycle (STLC) and Software Development Life Cycle (SDLC) process. Good interpersonal communication and problem solving skills.

Training and Certifications: Testing: ISTQB Certification (Company sponsored) Trained in JAVA (Struts, Servlets) as an ELTP (Entry Level Training Program in Mahindra Satyam)

Experience Summary: Organization Mahindra Satyam computer Designation Software Test Analyst Duration 01/2011 12/2012

s e r v i c e s

Limited.

Work Experience: Project Profile #1: Project Kindle (IVS SIT) Project Description: A prepaid plan called Woolworths was introduced by Optus, the project was to test and ensure successful provisioning of the new plan Woolworths through the entire end to end flow in the Optus systems. Contribution: - Requirement analysis- Analyzing the BRS/FRS documents and identifying various scenarios for testing. - Scripting Test Objective Matrix (TOM) Writing TOM for the testing scenarios along with pre- requisites, inputs and outputs. - Scripting Test Cases according to the Functional Specifications i.e. TOM. - Executing Test Cases to validate the functionality. - Identifying functional defects and logging defects in Quality center (QC) / ALM. - Retesting the defects. Team size: 3

Systems involved: Portal, OPOM, Proton, CNUM, ICON, Staffware and PPIN. Project Profile #2: Project Femto (IVS SIT) Project Description: The project was to test successful provisioning of FEMTO device for Optus customers. For customer who had problems regarding weak signal strength, Optus had introduced a new device called FEMTO which increased the signal strength over a specified area. Contribution: - Requirement analysis- Analyzing the BRS/FRS documents and identifying various scenarios for testing. - Scripting Test Objective Matrix (TOM) Writing TOM for the testing scenarios along with pre- requisites, inputs and outputs. - Scripting Test Cases according to the Functional Specifications i.e. TOM. - Executing Test Cases to validate the functionality. - Identifying functional defects and logging defects in Quality center (QC) / ALM. - Retesting the defects. Team size: 4 Systems involved: Portal, OPOM, Proton, CNUM, ICON, Staffware and PPIN. Project Profile #3: NBN Satellite (IVS SIT) Project Description: Project aimed at testing the applications which were used to provide connectivity to 4% of Optus users who stay in remote areas, using satellite connectivity. All the applications used in this project were made single sign on in to a common applicationEcare. Testing mainly involved the application BUOS(Business ULL Ordering system), which is a web based application which enables the service ordering, order management and fulfillment capabilities for Optus Customers via Access seekers. Contribution: (worked in 4 releases which lasted for almost an year) - Requirement analysis- Analyzing the BRS/FRS documents and identifying various scenarios for testing. - Scripting Test Objective Matrix (TOM) Writing TOM for the testing scenarios along with pre- requisites, inputs and outputs. - Scripting Test Cases according to the Functional Specifications i.e. TOM. - Executing Test Cases to validate the functionality. - Generating Reports.(Service instance Reports & Service Order Reports) - Generating Billing event file. - Identifying functional defects and logging defects in Quality center (QC) / ALM. - Retesting the defects. Team size: 4 7 ( varied in each release) Systems involved: Ecare, BUOS, Service Desk, Infovista.

Education: 1 2- B.E in Computer science and Engineering, Visveshvaraya Technological University, 2010.

3
Examination Passed B.E II PUC X Board VTU K.S.B K.S.B Institution Sapthagiri College of Engineering B.E.L PU college ,Bangalore B.E.L School ,Bangalore Year of passing 2010 2006 2004 % Marks 71.40 83.50 81.92

Personal Details

Name: Shivakumar c Date of Birth: mar 6th 1989. Fathers name: Mr. Chandrappa m. Sex: Male. Marital Status : Single. Languages Known: Kannada and English. Nationality: Indian. Permanent Address: S/O Mr. Chandrappa m, #80, Abbigere main road, Chikkabanavara post, Bangalore 560 090, Karnataka, India. Course of Study: Bachelor of Engineering Branch: Computer science & Engineering. Year of Passing: 2010. Contact Number : +91 9742609264