integration and collaboration

C U S T O M WA R E

Integrating systems is like plumbing. Pipes and channels are created for your data to pass through and connect various systems. Just like plumbing, it is largely invisible and its only important to most people when it breaks. Collaboration is about capturing knowledge. Tapping into the minds and collective experiences and wisdom of your team, customers and community to solve problems and turn ideas into results. These two key areas are where we focus on solving problems, taking away headaches and creating value for our customers.
Robert Castaneda, CustomWare Founder.

Connecting People and Systems

At CustomWare we are in the business of making our customers successful. We have built a global technology services company by making this our priority. We specialise in two key areas: 1) Connecting business systems - we call this integration. 2) Connecting people - we call this collaboration

We use the latest collaboration technology to make sure there are no communication gaps between all stakeholders and team members.

Integration

Collaboration

The CustomWare team were responsive to our very specific requirements, and delivered a solution that met our highest expectations for the project.
Lane Cipriani, Unistraw International

Our aim is to delight our customers. Our methodology is based on sharing our skills and knowledge to the benefit of both organisations. We maintain a public wiki based knowledge repository on our web site so that all information and ideas can be easily shared. CustomWare was founded in 2001 and is a privately held organisation. We have offices in Australia, China, New Zealand, Malaysia, Singapore and USA with a team of over 70 consultants, developers and support engineers. The CustomWare team is trained to always focus on the business outcome, not on technology for technologies sake. We talk straight, as we know this results in the best outcome for our customers and for us. We pride ourselves on our customer relationships and we are grateful for the faith they show in us through their repeat business with CustomWare.

CustomWare were able to work with our evolving requirements and coach us through the process. They helped us maximise the use of the technology, while meeting our target dates. Their extended team was available onsite when necessary, and backed up with global resources that consistently impressed us.
Steven Heintz, Adobe Systems

Architecture and Guidance

CustomWares architects are trusted by our customers to map their business requirements to the appropriate technology. We measure our project leaders by successful delivery, not revenue. We insist on working hand-in-hand with your team. We lead in our technology segments; staff contributions in technical white papers, open source products and our knowledge base are freely available on our web-site.

Implementation
CustomWare provides a range of implementation services combining the best of onsite and offsite development techniques tailored to suit your requirements. The CustomWare team have successfully implemented over 475 projects across a diverse range of industries.

CustomWare completed their work in a timely and professional manner. They said what they could do, and did it no ifs, ands, or buts... We would be happy to use their services again, and we have.
Kent Bodell, Polycom

Support & Education

CustomWare provides robust support services to ensure continued smooth operation and ongoing maintenance, from multiple support centres. We offer technology training and mentoring to assist with knowledge and skills development and transfer.

Customers
Happy and satisfied customers are very important to us as most of our business comes from referrals. We take pride in the fact that we have been able to develop long-term relationships with our global customer base. Here are just some of the customers we have worked with Big W, BlueScope Steel, Caltex, Cochlear, Dreamworks, Johnson & Johnson, Macquarie Bank, NSW Ministry of Transport, PepsiCo, Sony Australia, Woodside, Woolworths and Walt Disney. Our latest customer list can be viewed at www.customware.net/customers

CustomWares support system has worked very well for us, guaranteeing peace of mind and the knowledge that they will keep us on track!
Glen Egan, Yilgarn Infrastructure

integration and collaboration

Our Company Values

There are five values on which we live and operate the company. We take these values seriously at CustomWare; they are a part of everything we do: Delight the customer Share the knowledge Think Team Focus on the outcome Talk Straight
CAST IRON SYSTEMS

For more detail on our values and vision please visit: www.customware.net/values

Technology Partners
Our technology partnerships enable us to deliver the right solutions for our customers. A list of all our current partnerships can be found at www.customware.net/partners CustomWare Malaysia is proud to be a Malaysian MSC company. The achievement of MSC status demonstrates our commitment to the South East Asian region and further enables us to secure the right infrastructure and talent for our business.

Community Partnerships
CustomWare is proud to be a foundation member of Smart Charity. Smart Charity is an entity that organises small pools of technically savvy people to provide zero cost technical solutions to worthy causes. CustomWare sponsors several academic prizes and scholarships at various universities and is a sponsor of the Bachelor of Information Technology program at the University of Technology, Sydney NSW.

smartchar it y
zero-cost systems for worthy causes

To find out more visit us at www.customware.net or call us on +61 2 9900 5700 or email us at info@customware.net

C U S T O M WA R E
Corporate Headquarters: CustomWare Asia Pacific Pty Ltd NCR House, Level 13, 8-20 Napier St North Sydney, NSW 2060 Australia T: +61 2 9900 5700 F: +61 2 9475 0100 www.customware.net Australia - China - Malaysia - New Zealand - Singapore - United States