Beruflich Dokumente
Kultur Dokumente
A
PRO1ECT REPORT
ON
~HR POLICIES AND ITS IMPLEMENTATION
AT
~DEEPAK NITRITE LIMITED
SUBMITTED BY
ABHISHEK VERMA
UNDER THE GUIDANCE OF
PROF. VANITA KAUR
INDIAN INSTITUTE OF MANAGEMENT TRAINING
PUNE
2008-10
2
PREFACE
Human resource management is concerned with people element in management.
Since every organization is made up oI people, acquiring their services,
developing their skills/ motivating to high level oI perIormances and ensuring
that they continue to maintain their commitments to the organization which are
essential to achieve organizational objectives.
This project is meant to know the Human Resource Policies in the organization.
The HR Policies are a tool to achieve employee satisIaction and thus highly
motivated employees. The main objective oI various HR Policies is to increase
eIIiciency by increasing motivation and thus IulIill organizational goals and
objectives.
The objective is to provide the reader with a Iramework oI the HR Policy
Manual and the various objectives that the diIIerent policies aim to achieve. The
main Iocus was on the managerial levels oI employees in DEEPAK NITRITE
LTD.
3
ACKNOWLEDGEMENT
This report is an outstanding prospect to convey my grateIulness to those many
people whose timely help and guidance went a long way in Iinishing this project
work Irom commencement to achievement.
I would like to express my sincere thanks to Mr. Nitin V Asalkar (Sr. Manager-
Human Resource and Administration) Ior giving me an opportunity to explore
the practical knowledge practiced by the company.
This project could not been completed without the able guidance and support
oI ProI Mrs. Vanita Kaur (Head oI HR Department, IIMT, Pune),
Dr. S.N.Tiwari (Academic Director) and the Iaculty members.
I am very glad to work with the organization as a trainee. I am grateIul to HR
Department oI DEEPAK NITRITE LTD. Ior helping me to get the inIormation
and an invaluable experience.
Last but not the least would like to thank my Iriends, Iamily members and all
those people who helped me Ior the completion and deeper understanding oI the
concept oI perIormance appraisal.
Working on this project has proved to be an enlightening experience Ior me.
ABHISHEK VERMA
4
DECLARATION
I, ABHISHEK VERMA, hereby declare that all the inIormation Iurnished in
this PROJECT, is my original work containing authentic Iacts. This piece oI
work is only being submitted to INDIAN INSTITUTE OF MANAGEMENT
TRAINING in the partial IulIillment Ior the degree oI Post Graduation Diploma
in Business Management.
Abhishek Verma
5
Table of Contents
Serial
No
Chapter Page
No
1 Introduction
1.1 About The Organization
1.2 About The Topic
1.3 Objective and Scope oI Study
7
24
28
2 Research Methodology
2.1 Methods oI Data Collection
2.2 Sampling
2.3Hypothesis and About Questionnaire
30
31
26
,onetary reward
agree
dlsagree
47
3. Are you satisIied with the background checks conduct Ior employees.
INTERPRETATION: Regarding background checks which is conduct Ior
employees 78 employees are satisIied whereas 22 employees are not
satisIied.
8
22
ackgroud checks
Agree
ulsagree
48
4.Are you satisIied with the monetary limits given to you Ior the expenses?
INTERPRETATION: Regarding monetary limits provided to employees Ior
their expenses 79 oI the employees are satisIied and 21 oI the employees
are not satisIied.
21
Lxpenses
Agree
ulsagree
49
B. INDUCTION
1. The induction programme oI your organization is inIormal type.
INTERPRETATION: Regarding induction programme which is conducted in
the organization, 82 oI the employees are satisIied whereas 18 oI the
employees are not satisIied.
82
18
nduct|on programme
Agree
ulsagree
50
2. The induction oI your organization covers organizational
structure and policies.
INTERPRETATION: Regarding induction oI organization, 90 oI the
employees are satisIied and 10 oI the employees are not satisIied. It means
that most oI the employees are beneIited.
1
nduct|on
Agree
ulsagree
51
C.TRAINING AND DEVELPOMENT
a. For Employee perIormance is the training need analyzed in
your organization
INTERPRETATION: Regarding employee perIormance, 76 oI employees
are satisIied whereas 24 oI employees are not satisIied. It means that most oI
the employees get aIIected Irom this evaluation.
6
2
Lmp|oyee performance
Agree
ulsagree
52
b. Are you satisIied with the Classroom method adopted by
your organization to train the employees?
INTERPRETATION: Regarding Classroom method, 73 oI the employees
are satisIied whereas 27 oI the employees are not satisIied. It means most oI
the employees get aIIected but some oI the employees want training and
development programmes to train employees.
2
|assroom method
Agree
ulsagree
53
c. EIIectiveness oI training program in your Organization is
evaluated by observing the post training perIormance oI
employees.
INTERPRETATION: Regarding eIIectiveness oI training program, 68 oI
the employees are satisIied whereas 32 oI the employees are not satisIied. It
means that some oI the employees want that evaluation oI eIIectiveness oI
training program should be done with some other method.
68
2
Lffect|veness of 1ra|n|ng program
Agree
ulsagree
54
D.PERFORMANCE APPRAISAL
1. Are you satisIied with the Balanced Scorecard method?
INTERPRETATION: Regarding Balance scorecard method, 92 oI the
employees are satisIied whereas only 8 oI the employees are not satisIied. It
means that most oI the employees are beneIited Irom this evaluation method.
2
8
a|ance scorecard method
Agree
ulsagree
55
2. Are you satisIied with the Ieedback given to you by organization?
INTERPRETATION: Regarding Ieedback 72 oI the employees are satisIied
whereas 28 oI the employees are not satisIied. It means that some oI the
employees get beneIited but some are not.
2
28
eedback
Agree
ulsagree
56
E. CAREER PROGRESSION
d. Are you satisIied with the mentor system Iollowed Ior career
progression?
INTERPRETATION: Regarding mentor system Iollowed Ior career
progression, 84 oI the employees get beneIited and only 16 oI the
employees are exempted.
8
16
,entor system
Agree
ulsagree
57
e. Are you satisIied with the competence analysis and Ieedback
Irom manager?
INTERPRETATION: Regarding competence analysis and Ieedback Irom
manager 78 oI the employees are satisIied whereas 22 are not satisIied. It
means that some oI the employees want Ieedback Irom other source.
8
22
ompetence ana|ys|s and feedback
Agree
ulsagree
58
F. LEAVE POLICY
1. Are you satisIied with the privilege leave provided to you?
INTERPRETATION: Regarding privilege leave provided to employees, 83
oI the employees are satisIied whereas 17 oI the employees are not satisIied.
8
1
9r|v||ege |eave
Agree
ulsagree
59
G.COMMUNICATION AND DECISION MAKING PROCESS
1. Are you satisIied with the inIormal communication pattern?
INTERPRETATION: Regarding inIormal communication pattern, 87 oI the
employees are satisIied and 13 oI the employees are not satisIied. It means
most oI the employees are comIortable with this communication process.
8
1
nforma| commun|cat|on pattern
Agree
ulsagree
60
2. Are you satisIied with the opinion survey and Department meeting?
INTERPRETATION: Regarding opinion survey and department meeting,
76 oI the employees are satisIied and 24 oI the employees are not satisIied.
6
2
p|n|on survey and Department meet|ng
Agree
ulsagree
61
H.REWARDS AND RECOGNITION
1. Are you satisIied with the monetary rewards?
INTERPRETATION: Regarding monetary rewards, 67 oI the employees are
satisIied whereas 33 oI the employees are not satisIied. It means that some oI
the employees want to implement non-monetary rewards in the organization.
6
,onetary kewards
Agree
ulsagree
62
I. PERSONAL ACCIDENT INSURANCE POLICY
1. Are you satisIied with contingencies cover under Personal Accident
Insurance policy?
INTERPRETATION: Regarding contingencies provided under this policy,
76 oI the employees are satisIied and 24 oI the employees are not satisIied.
6
2
ont|ngenc|es
Agree
ulsagree
63
1. MEDICLAIM POLICY
1. Are you satisIied with the services covered under Mediclaim policy?
INTERPRETATION: Regarding services provided under Mediclaim policy,
89 oI the employees are satisIied and 11 oI the employees are not satisIied.
8
11
erv|ces
Agree
ulsagree
64
CONCLUSION
Study shows that
1. The Policy oI the company provides Iacilities Ior all round growth oI
individuals by training in-house and outside the organization,
reorientation, lateral mobility and selI-development through selI-
motivation.
2. The Policy grooms every individual to realize his potential in all Iacets
while contributing to attain higher organizational and personal goals.
3. The Policy builds teams and Ioster team-work as the primary instrument
in all activities.
4. The Policy implements equitable, scientiIic and objective system oI
rewards, incentives and control.
5. The Policy recognizes worth contributions in time and appropriately, so
as to maintain a high level oI employee motivation and morale.
6. The employees agree on the part oI their perIormance that they know
what is expected Irom them.
7. The employees understand how their work goals relate to company`s
goals.
8. Company inspires the employees to do their best work every day.
9. The employees are not satisIied with the communication and decision-
making process as it leaks the inIormation related to organization.
10.The employees do not receive the appropriate recognition and rewards Ior
their contributions and accomplishments.
11.The employees Ieel that they are not paid Iairly Ior the contributions they
make to company`s success.
65
SUGGESTIONS &RECOMMENDATIONS
1. The PerIormance Appraisal oI employee is evaluated on the basis oI 360
degree Ieedback or 180 degree Ieedback.
2. The Organization should Iocus on mentor system intend to help
employees in their career progression.
3. The Organization should conduct Psychometric tests Ior employees.
4. The Training should be mandatory Ior all level oI employees.
5. The Departments should develop constructive attitude towards each
other.
6. The company should give the appropriate recognition Ior the
contributions and accomplishments made by employees. A Ilexible
reward system should be adopted by organization to improve employee
motivation.
7. A more transparent and Iull prooI communication system developed in
the organization.
8. Replacing the lacuna in the current system.
9. Wages and salary administration process should have a more scientiIic
approach laying stress on equal wages Ior equal work done.
66
BIBLIOGRAPHY
Books:
'Human Resource Management by Ashwathapa.
'Human Resource Management by Michael Armstrong.
'Human Resource Policy Analysis: Organizational Applications by Richard J. Niehaus.
1ournals & Articles:
1. Articles by T.V.Rao Learning Systems.
2. Policies oI Deepak Nitrite Ltd.
3. Documents oI Deepak Nitrite Ltd.
Websites:
www.deepaknitrite.com
www.citehr.com
www.ask.com
www.wikipedia.com
www.hrgroup.com
www.ppspublishers.com
www.scribd.com
www.tvrls.com
67
ANNEXURES
68
Name of Employee: -----------------------------------------------------------------------
Designation: ----------------------------------------------------------------------
QUESTIONNAIRES
A. Recruitment and Selection
1. Aio you salisfiod vilh lho oxloinaI iociuilnonl souicos poifoinod in youi
oiganizalion.
1. Agree 2. Disagree
2. Are you satisIied with the monetary reward given on bringing a candidate on board?
1. Agree 2. Disagree
3. Are you satisIied with the background checks conduct Ior employees.
1. Agree 2. Disagree
4. Are you satisIied with the monetary limits given to you Ior the expenses?
1. Agree 2. Disagree
B. Induction
1. The induction programme oI your organization is inIormal type.
1. Agree 2. Disagree
2. The induction oI your organization covers organizational structure and policies.
1. Agree 2. Disagree
C. Training and Development
1. For Employee perIormance is the training need analyzed in your organization.
1. Agree 2. Disagree
2. Are you satisIied with the Classroom method adopted by tour organization to train
the employees?
1. Agree 2. Disagree
3. EIIectiveness oI training program in your Organization is evaluated by observing
the post training perIormance oI employees.
1. Agree 2. Disagree
69
D. PerIormance Appraisal
1. Are you satisIied with the Balanced Scorecard method?
1. Agree 2. Disagree
2. Are you satisIied with the Ieedback given to you by organization?
1. Agree 2. Disagree
E. Career Progression
1. Are you satisIied with the mentor system Iollowed Ior career progression?
1. Agree 2. Disagree
2. Are you satisIied with the competence analysis and Ieedback Irom manager?
1. Agree 2. Disagree
F. Leave Policy
1. Are you satisIied with the privilege leave provided to you?
1. Agree 2. Disagree
G. Communication and Decision making process
1. Are you satisIied with the inIormal communication pattern?
1. Agree 2. Disagree
2. Are you satisIied with the opinion survey and Department meeting?
1. Agree 2. Disagree
H. Rewards and Recognition
1. Are you satisIied with the monetary rewards?
1. Agree 2. Disagree
I. Personal Accident Insurance Policy
1. Are you satisIied contingencies cover under this policy?
1. Agree 2. Disagree
J. Mediclaim Policy
1. Are you satisIied with the services covered under this policy?
1. Agree 2. Disagree
70