1313 mocking bird lane, NYC 10000 email me@Email.

com

Joy Johnson
Summary

Accomplished executive assistant with extensive administrative, customer service, and management skills, and experience
in a wide variety of business sectors and operations.

Professional Accomplishments

Executive Administrative Assistant

 Initially supported team of five industrial sales managers, performing mass mailings, preparing reports and
correspondence, and carrying out general administrative functions.
 Promoted by President to Assistant to Director. Selected to plan and direct setup of office layout and initial processes for
new Director. Coordinated and supported 100 meetings per week on average.
 Transferred to Customer Service / Administrative Assistant position. Selected to carry out high-visibility projects:
prepared annual business plan for department manager, finalized presentations for company-wide audiences, and
handled all administrative overflow.
 Improved department manager's productivity and efficiency by designing new filing system.
 Increased staff morale levels by planning departmental and company events.
 Arranged conferences, meetings, conference calls, and travel arrangements for Manager.

Administrative Assistant
 Supported Human Resources operations for Carlson Company. Updated and managed over 500 personnel records,
processed expense reports, and served as HR / corporate front desk receptionist.
 Processed over 200 bills of lading each day for Traffic Directors at ABC. Supported Traffic Managers and Supervisors.
Reconciled bills of lading with proper expense reports.
 Prepared records entries and reports, managed notices and data for department.
 Increased departmental efficiency by improving procedures and general organization of program.

Assistant to Director
 Compiled and distributed daily reports necessary for accurate staffing, food preparation, supply ordering, room
reservations, and logistics.
 Designed new food and wine list menus, assisted with training of new Food and Beverage Director in onsite processes
and schedules.
 Transcribed correspondence and minutes of weekly staff meetings.
 Increased department organization and efficiency, provided customer assistance as necessary.

Employment History

2005 – 2008 Executive Administrative Assistant ABC Disney, New York, NY

2002 – 2005 Media Manager NBC Universal, New York, NY
1997-2002 Assistant to Director Finnegan & Associates, Buffalo, NY

Education

June , 2002 BA in Communications Brooklyn College, Brooklyn NY

References

REFERENCES ARE AVAILABLE ON REQUEST.