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TOM BERTALOTT

Ozark, MO 65721 573.808.4409 www.linkedin.com/tombertalott tombertalott@gmail.com

SUMMARY Process-oriented Sales Operations Manager with proven success leading sales teams to meet aggressive sales and distribution goals. Frontline leader known for developing systems and strategies that focused on new opportunities and delivered market growth. Known for a motivational management style and commitment to building teams that achieved optimal performance. Expertise includes: Sales Execution P & L Management New Market Development Customer Relationship Management Sales Teams Coaching and Training Distribution, Logistics and Procurement Continuous Process Improvement Diversity and Inclusion

PROFESSIONAL EXPERIENCE COCA-COLA REFRESHMENTS, Aurora, MO and Columbia, MO 1993 2013 District Sales Manager 1993 2013 Managed staff of 4 account managers supporting up to 28 warehouse, distribution and administrative employees and $10M sales budget. Led corporate-wide sales operation initiatives while ensuring a culture of learning with a goal of constant improvement. Planned and presented marketing presentations and proposals. Negotiated, sold in, and ensured calendar marketing events were consistently followed. Championed new product launches to ensure outlet penetration percentages achieved company goals. Reduced product breakage, damage and loss (BD&L) by adjusting product quality lead times and consistently executing pricing guidelines. Identified critical logistics issues and implemented improvements in distribution, warehouse and merchandising processes, which further reduced BD&L. Forecasted products and sales on a weekly, monthly and yearly basis achieving over 99% accuracy production rating. Improved employee engagement by organizing and implementing standard operating procedures that focused on policies, processes and values. Improved employee productivity and commitment to quality encouraging and facilitating involvement in process improvements and implementing applicable suggestions. Identified and developed core talent by leading, teaching and coaching employees. Provided career development assistance and mentoring to 7 account managers. Conducted annual performance reviews with direct reports. Conducted weekly/monthly business ride-a-longs focused on skills development.

TOM BERTALOTT PAGE TWO ____________________________________________________________________

COCA-COLA REFRESHMENTS (Continued) Fostered and maintained relationships at various corporate levels and with key accounts to ensure timely and effective promotional activation. Conducted shared calls with key account managers including Price Cutter, MFA Oil, Inc., University of Missouri and other regional customers. Provided feedback to national customer teams collaborating on key market initiatives. Presented annual business reviews focused on continuous improvement strategies. Interacted regularly with local chain leaders building loyal account relationships.

Provided feedback to the department team and Director of Sales on marketplace conditions (including competition, channel plans, pricing and architecture). Purchased point-of-sale (POS), equipment and other supplies as needed and ensured accurate inventory was maintained.

Merchants Wholesale, Inc., (Quincy, IL) Columbia, MO 1991-1993 Territory Sales Manager
Managed the Central Missouri market including MFA Oil and University of Missouri accounts.

Walmart Stores, Inc. (Bentonville, AR) Troy, MO 1988-1991 Assistant Store Manager
Managed various departments after completing intensive 16 week training program. EDUCATION BS, Communications, Public Relations, minor Journalism Southwest Missouri State University, Springfield, MO SPECIAL TRAINING Management Essentials, Management Inclusion & Solutions, Immediate Action Team S.P.O.C., Conflict Skills, RPA and Connecting with Customers SOFTWARE SKILLS UFP and SAP Forecasting, Margin Minder UXT, BASIS, Retail Link and Microsoft Office Products

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