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Joanne Accolla

fr~ • Susan Ginsburg

S». . Monday, February 02, 2004 1:26 PM
To: Joanne Accolla
Cc: Team 5
Subject: FW: 1/27 Aviation Security Discussion - Can I Help You Identify Industry Solutions?

For Family and other citizens notebook.

Name on non-Govt contact list.

TBD with Sam.

—Original Message—
From: Dan Leopold On Behalf Of Info
Sent: Monday, February 02, 2004 12:38 PM
To: Sam Brinkley; Susan Ginsburg; John Roth
Subject: FW: 1/27 Aviation Security Discussion - Can I Help You Identify Industry Solutions?

Original Message--— B___^iii :::":::::;::::::;:::::::::: " 9/11 Pers °nal Privacy

Fromj l[mailto| ~t
Senti-Tuesday, January 27, 2004 2:42 PM
To:
Subject: 1/27 Aviation Security Discussion - Can I Help You Identify Industry Solutions?

I happened to see today's discussion on CSPAN and wanted to offer my assistance in identifying solutions for closing a particular
type of security gap highlighted in today's aviation security panel discussion. The need to identify particular individuals at point-of-
sale for travel or financial transactions.

I live in NYC and I've worked in the technology and marketing organizations of global travel and finance organizations such as
American Express, Citibank and JP Morgan Chase for the past 25 years. I've spent many years using technology to identify
customer behavior and activities across all global markets. I was on my way to my American Express office across the street from
the WTC when the 9/11 attack occurred.

I was motivated to write by a comment Claudio Manno, Asst. Administrator for Intelligence - TSA's comment that airlines were
objecting to matching a terrorist list names to customers. I also met Thomas Kean a few years ago at a Drew University reunion,
when my wife Debora was giving me a tour of Meade Hall.

I'd like to help because I know there are already technology processes in place, that are already linked to commercial reservation
and financial processing systems that can perform required real-time customer screening. Most existing high-volume point-of-sale
processes are geared toward marketing purposes. Some global marketers have customer screening processes, but they target
money laundering and other financial crimes. These systems exist today, and process tens of millions of transactions daily, with
sub-second response time. Some, like an American Express terrorist screening process managed out of Brighton, UK include
terrorist suppressions, but are not mantained.

I believe that the commission should recommend technical standards for travel, transportation and financial companies to interface
with a terrorist list screening process at point-of-sale, based on a scalable query system that can be maintained by DHS, or some
entitiy_under DHS control. This would that specifically address commercial and government needs to maintain:

CUL ,er privacy,

a high level of accuracy,
access and security for screening logic.

2/3/2004
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The global cross-cultural integration of knowledge and information that made the 9/11 attacks possible can also be used to create a
more secure world for all of us.

Llov^-^alhoun
9/11 Personal Privacy

2/3/2004