Course Title: Business Communication & Behavioral Studies Prepared by: Ishtiaq Ahmed Kolachi SESSION 1 & 2

Title of the lesson Time Required Required Material Objectives

The role of communication, the process of communication, and communication barriers. 3 hours Handout and Worksheets The students will be able to know: the Importance of communication in general the difference between business communication and communication components of workplace communication daily life

Instructional Components

Independent Practice Summary Evaluation Continuity

Students are asked to read the issue from The Business Communication Handbook by Dwyer

Get-to-know worksheet practice The differences between business communication and daily life communication are highlighted with the help of a handout and classroom discussion. The communication is discussed in detail..

The entire lecture is summarized orally and the points learned are listed on the white board in the form of a summary. Students are evaluated in the form of some oral questions on the communication. No review will be needed as it will be the first class.

Course title: Business Communication & Behavioral Studies Prepared by: Ishtiaq Ahmed Kolachi SESSION 3 & 4

Title of the lesson Time Required Required Material

Seven Cs in business communcation 3 hours Essentials of Business Communication by Guffey Worksheet Handout Multimedia slides and video clips The students will be able to know: What seven Cs are Their use at workplace Problems to avoid with the technique Discussion on the seven Cs with the help of a handout. Slides showing examples of the seven Cs. Clips reinforcing the use of the technique

Objectives

Instructional Components

Independent Practice Summary Evaluation Continuity

Students are asked to read the issue from Chapter 1 of The Business Communication Handbook by Dwyer The entire lecture will be summarized and the points learned will be listed on the white board in the form of a summary. Students will be evaluated in the form of a worksheet on the process of communication and the communication barriers. The whole lesson will be recapped by reviewing the slide show.

Course Title: Business Communication & Behavioral Studies

Prepared by: Ishtiaq Ahmed Kolachi SESSION 5 & 6

Title of the lesson Time Required Required Material Objectives

Problem-solving strategies for successful communication and reflective listening 3 hours Writing, Speaking, Listening by Helen Wilkie Handout The students will be able to know: Types of successful communication Problem-solving communication Use of reflective listening Discussion on reflective listening with some extracts from Writing, Listening, Writing Audio clip for reflective listening practice Case-study based handout for underpinning the problem-solving strategies

Instructional Components

Independent Practice Summary Evaluation Continuity

Students are asked to read the issue from Writing, Speaking, Listening by Helen Wilki

The entire lecture will be summarized and the points learned will be listed on the white board in the form of a summary. Students will be evaluated in a 10-minute Q/A session. The whole lesson will be recapped by slides reviewing the points

Course title: Business Communication & Behavioral Studies Prepared by: Ishtiaq Ahmed Kolachi SESSION 7 & 8

Title of the lesson Time Required Required Material Objectives

Ethics, interpersonal communication, and irreversibility of communication 3 hours Handouts Worksheet The students will be able to know: The practice of ethics through communication The value of interpersonal communication as soft skills The relationship of ethics and interpersonal communication for successful communication

Instructional Components

Independent Practice Summary Evaluation Continuity

Brainstorming with a case-study handout. - Critical understanding on the issues with another handout - Worksheet for practicing the concepts Students are asked to read the issue from The Business Communication Handbook by Dwyer The entire lecture will be summarized orally and the points learned will be listed on the white board. Students will be evaluated in a 10-minute worksheet. The whole lesson will be recapped by a tree-diagram reviewing the points.

Course title: Business Communication & Behavioral Studies Prepared by: Ishtiaq Ahmed Kolachi SESSION 9 & 10

Title of the lesson Time Required Required Material Objectives

Relational components models in interpersonal communication and contentintent relationship 3 hours Handout The students will be able to know: The existence of a content-intent relationship with a couple of examples on the board With the help of a handout, how effectively models in interpersonal communication can be used at workplace How to practise in different situations Brainstorming with a case-study handout. Critical understanding on the issues with another handout An assignment for evaluating the issue at any real workplace.

Instructional Components

Independent Practice Summary Evaluation Continuity

Students are asked to read the issue from The Business Communication Handbook by Dwyer The entire lecture will be summarized orally and the points learned will be listed on the white board. Students will be evaluated in a 10-minute Q/A session. The whole lesson will be recapped by a tree-diagram reviewing the points.

Course title: Business Communication & Behavioral Studies Prepared by: Ishtiaq Ahmed Kolachi SESSION 13 & 14 Title of the lesson Time Required Required Material Internal communication 3 hours Handouts Worksheet The students will be able to know:

Objectives

Instructional Components -

What internal communication is memo and email writing Writing in conjunction with the seven Cs and nonverbal communication. Brainstorming on internal communication Critical understanding on the issues with a handout Worksheet for writing memos and emails

Independent Practice Summary Evaluation Continuity

Students are asked to read the issue from A Handbook of Commercial Correspondence by Ashley. The entire lecture will be summarized orally. Students will be evaluated in a 20-minute worksheet. The whole lesson will be recapped by a tree-diagram reviewing the points.

Course title: Business Communication & Behavioral Studies Prepared by: Ishtiaq Ahmed Kolachi SESSION 15 & 16

Title of the lesson Time Required Required Material Objectives

External communication 3 hours Multimedia slides Handouts Worksheet The students will be able to know: Differentiate courtesies incorporated in external communication with the help of Multimedia slides. Letters and email writing The problems to avoid. Brainstorming with a case-study handout. Critical understanding on the issues with slides

Instructional Components

Independent Practice Summary Evaluation Continuity

- Worksheet for practicing the concept Students are asked to read the issue from The Business Communication Handbook by Dwyer The entire lecture will be summarized orally and the points learned will be shown with a slide Students will be evaluated in a 10-minute classroom quiz. The whole lesson will be recapped by a slide reviewing the points.

Course title: Business Communication & Behavioral Studies Prepared by: Ishtiaq Ahmed Kolachi SESSION 17& 18

Title of the lesson Time Required Required Material

Types of messages in written communication 3 hours Multimedia slides Handouts Quiz sheet The students will be able to know: Strategies of deemphasising negativity of messages. Ways of writing good messages The importance of sequencing information Brainstorming with a case-study handout. Critical understanding on the issues with slides Practice with some cases.

Objectives

Instructional Components

Independent Practice Summary Evaluation Continuity

Students are asked to read the issue from The Business Communication Handbook by Dwyer The entire lecture will be summarized orally and the points learned will be shown with a slide Students will be evaluated in a 20-minute classroom quiz. The whole lesson will be recapped by a slide reviewing the points.

Course title: Business Communication & Behavioral Studies Prepared by: Ishtiaq Ahmed Kolachi SESSION 19 & 20

Title of the lesson Time Required Required Material

Persuasive letter writing and short report writing 3 hours Multimedia slides Handout Worksheet The students will be able to know: The use of the AIDA formula in persuasive writing Types of persuasive writing Types of short reports Use of language in short reports Brainstorming with a case-study handout. Critical understanding on the issues with slides Worksheet for practising the concept

Objectives

Instructional Components

Independent Practice Summary Evaluation Continuity

Students are asked to read the issue from The Business Communication Handbook by Dwyer The entire lecture will be summarized orally and the points learned will be shown with a slid Students will be evaluated in a 10-minute classroom quiz. The whole lesson will be recapped by a slide reviewing the points.

Course title: Business Communication & Behavioral Studies Prepared by: Ishtiaq Ahmed Kolachi SESSION 21 & 22

Title of the lesson Time Required Required Material

Agenda writing for a meeting 3 hours Multimedia slides Video clips Handouts The students will be able to know: The importance of meetings agenda the process involved in making/writing agenda Brainstorming with a video case-study Critical understanding on the issues with a handout Worksheet for practising the concept, with a video clip

Objectives

Instructional Components

Independent Practice Summary Evaluation Continuity

Students are asked to read the issue from Effective Meetings by Jeremy Comfort The entire lecture will be summarized orally and the points learned will be shown with a slide Students will be evaluated in a 10-minute agenda making activity. The whole lesson will be recapped by a tree-diagram reviewing the points.

Course title: Business Communication & Behavioral Studies Prepared by: Ishtiaq Ahmed Kolachi SESSION 23 & 24

Title of the lesson Time Required Required Material

Meetings 3 hours Multimedia slides and audio clips Handouts Worksheet The students will be able to know: The preparatory steps for a meeting The challenges during a meeting Post-meeting steps Brainstorming with a case-study activity. Critical understanding on the issues with slides, clips and a handout Worksheet for holding a meeting in class.

Objectives

Instructional Components

Independent Practice Summary Evaluation Continuity

Students are asked to read the issue from Effective Meetings by Jeremy Comfort The entire lecture will be summarized orally and the points learned will be shown with a slide Students will be evaluated with an assignment . The whole lesson will be recapped by a slide reviewing the points.

Course title: Business Communication & Behavioral Studies

Prepared by: Ishtiaq Ahmed Kolachi SESSION 25 & 26

Title of the lesson Time Required Required Material

Long report writing 3 hours Multimedia slides Handouts Worksheet The students will be able to know: The parts of a long report The language used in the report Formatting required for standardization

Objectives

Instructional Components

Independent Practice Summary Evaluation Continuity

- Brainstorming with a role-play. - Critical understanding on the issues with slides and a handout - Worksheet for writing a proposal. Students are asked to read the issue from Essentials of Communication by Guffey. The entire lecture will be summarized orally and the points learned will be shown with a slide Students will be evaluated a 15-minute worksheet. The whole lesson will be recapped by a slide reviewing the points.

Course title: Business Communication & Behavioral Studies Prepared by: Ishtiaq Ahmed Kolachi SESSION 27 & 28

Title of the lesson Time Required Required Material Objectives

Plagiarism, referencing and formatting 3 hours Multimedia slides Handouts The students will be able to know: How to avoid plagiarism Types of referencing Formatting reports Discussion on plagiarism with a handout. Analysis of types of referencing and formatting with slides Effectiveness of the techniques for standardization

Instructional Components

Independent Practice Summary Evaluation Continuity

Students are asked to read the issue from The Business Communication Handbook by Dwyer The entire lecture will be summarized orally and the points learned will be shown with a slide. Students will be evaluated with an assignment. The whole lesson will be recapped by a slide reviewing the points.