Golf Course Facility Satisfaction Survey

Your evaluation of the golf course is important to provide feedback on your golf experience and identify
opportunities for us to improve the course and its conditions.

Please indicate your general level of satisfaction with the golf course facility:
(Please check only one box for each factor.)

Extremely Moderately Extremely

Satisfied Satisfied Dissatisfied

A. Golf Course □5 □4 □3 □2 □1
B. Practice Facilities □5 □4 □3 □2 □1
C. Driving Range □5 □4 □3 □2 □1
D. Pace of Play □5 □4 □3 □2 □1
Please indicate how strongly you agree or disagree with each of the following
statements by checking the one box that best expresses your agreement or
disagreement with that statement :

Tees

Strongly Moderately Somewhat Strongly

Agree Agree Agree Disagree Disagree

1. Tees line-up with the golf-holes

□5 □4 □3 □2 □1
2. Tees are large enough
□5 □4 □3 □2 □1
3. Tees have a smooth-flat surface
□5 □4 □3 □2 □1
4. Tees are covered in turf
□5 □4 □3 □2 □1
5. No worn areas between cart path and tee
□5 □4 □3 □2 □1
6. Tees are too wet
□5 □4 □3 □2 □1
7. Tees are too dry
□5 □4 □3 □2 □1
8. Broken tees are littering the teeing surface
□5 □4 □3 □2 □1

1
 Greens

Strongly Moderately Somewhat Strongly

Agree Agree Agree Disagree Disagree

1. Greens offer many hole-cup positions

□5 □4 □3 □2 □1
2. Greens are large enough
□5 □4 □3 □2 □1
3. Greens have a smooth-firm surface
□5 □4 □3 □2 □1
4. Greens are relatively free of ballmarks
□5 □4 □3 □2 □1
5. Greens generally are weed free
□5 □4 □3 □2 □1
6. Greens generally are 100% turf, without any bare areas
□5 □4 □3 □2 □1
7. Greens are aerified too often
□5 □4 □3 □2 □1
8. Greens ball roll speed is too slow
□5 □4 □3 □2 □1
9. Greens ball roll speed is too fast
□5 □4 □3 □2 □1
10. Greens walk on area is often worn
□5 □4 □3 □2 □1
11. Greens surround areas are difficult to execute a proper chip-shot
□5 □4 □3 □2 □1
12. Sand bunkers around greens are too close to the green
□5 □4 □3 □2 □1
13. Sand bunkers around greens are too far from green
□5 □4 □3 □2 □1
14. After a rain event greens are soft or the ball plugs from an approach-shot
□5 □4 □3 □2 □1
15. I believe greens should be in better overall condition
□5 □4 □3 □2 □1
16. The greens are too hard
□5 □4 □3 □2 □1
17. The greens are too bumpy
□5 □4 □3 □2 □1
18. The greens are always being aerified, verticut or disturbed in some way
□5 □4 □3 □2 □1
19. I believe greens should be in better overall condition
□5 □4 □3 □2 □1
20. Greens are all consistent in ball roll, appearance and playability
□5 □4 □3 □2 □1

2
 Fairways

Strongly Moderately Somewhat Strongly

Agree Agree Agree Disagree Disagree

1. Fairways are cut too long

□5 □4 □3 □2 □1
2. Fairways are most always too wet
□5 □4 □3 □2 □1
3. Fairway mowing takes place in the prime playing time
□5 □4 □3 □2 □1
4. Fairways have substantial populations of weeds
□5 □4 □3 □2 □1
5. Fairways are not very level
□5 □4 □3 □2 □1
6. Fairways have substantial unrepaired divots
□5 □4 □3 □2 □1
7. Fairways are too narrow
□5 □4 □3 □2 □1
8. Fairways are too wet
□5 □4 □3 □2 □1
9. Fairways have many different types of turf
□5 □4 □3 □2 □1
10. Fairways are thin and contain voids
□5 □4 □3 □2 □1
11. Fairways have an easy to identify yardage system
□5 □4 □3 □2 □1
12. Fairways have too many trees nearby
□5 □4 □3 □2 □1
13. Dry spots are very problematic on the fairways
□5 □4 □3 □2 □1
14. Cart traffic is a problem causing wear on fairways
□5 □4 □3 □2 □1
15. After a rain event fairway areas are wet, limiting cart traffic to paths only
□5 □4 □3 □2 □1
16. I often have a bad lie in the fairway
□5 □4 □3 □2 □1
17. Fairways landing areas are not visible from the tee
□5 □4 □3 □2 □1
18. Fairways and courtesy cut of rough are difficult to distinguish
□5 □4 □3 □2 □1
19. Our fairway turf is as good as or better than any club in the area
□5 □4 □3 □2 □1
20 The fairway cut is too far from the front of the tees
□5 □4 □3 □2 □1
21. Fairways have very little roll after the drive
□5 □4 □3 □2 □1

3
 Sand Bunkers

Strongly Moderately Somewhat Strongly

Agree Agree Agree Disagree Disagree

1. The sand is the biggest problem with our bunkers

□5 □4 □3 □2 □1
2. The sand is too fluffy
□5 □4 □3 □2 □1
3. The sand is too hard
□5 □4 □3 □2 □1
4. The sand is too wet
□5 □4 □3 □2 □1
5. The sand is too dry
□5 □4 □3 □2 □1
6. We have the best sand bunkers I have ever played out of
□5 □4 □3 □2 □1
7. The bunkers are too deep
□5 □4 □3 □2 □1
8. The lip or edge is too large or steep
□5 □4 □3 □2 □1
9. My feet always sink into the sand (footing is difficult)
□5 □4 □3 □2 □1
10. The sand seems crusty on top and soft or wet underneath the crust
□5 □4 □3 □2 □1
11. After a rain event water stands in the bunkers
□5 □4 □3 □2 □1
12. A clean sharp edge around the perimeter is always maintained
□5 □4 □3 □2 □1
13. There are always rakes nearby to smooth the sand
□5 □4 □3 □2 □1
14. Bunker are raked enough by the maintenance crew
□5 □4 □3 □2 □1
15. Sand is well distributed throughout the bunker (consistent depth)
□5 □4 □3 □2 □1
16. The bunkers are too difficult for the average player
□5 □4 □3 □2 □1
17. The golf course has too many sand bunkers
□5 □4 □3 □2 □1
18. The bunkers near the green are always too wet
□5 □4 □3 □2 □1
19. The bunkers have weeds growing in and around them
□5 □4 □3 □2 □1
20. The sand bunkers are the worst bunkers I have ever played from
□5 □4 □3 □2 □1
21. The ball sometimes get buried in the sand
□5 □4 □3 □2 □1

4
 Rough

Strongly Moderately Somewhat Strongly

Agree Agree Agree Disagree Disagree

1. The turf around the bunkers is dry and thin

□5 □4 □3 □2 □1
2. The rough is wet and carts leave ruts and black marks on the turf
□5 □4 □3 □2 □1
3. Traffic areas adjacent to cart paths are worn to the soil
□5 □4 □3 □2 □1
4. The rough has substantial weed growth
□5 □4 □3 □2 □1
5. Rough areas are bumpy and uneven
□5 □4 □3 □2 □1
6. There are too many trees in the rough
□5 □4 □3 □2 □1
7. The rough is cut too long
□5 □4 □3 □2 □1
8. The rough is too thin
□5 □4 □3 □2 □1
9. The rough is too thick
□5 □4 □3 □2 □1
10. There are not enough trees in the rough
□5 □4 □3 □2 □1
11. The rough is too easy to hit the ball from
□5 □4 □3 □2 □1
12. Fairway courtesy cut is difficult to distinguish from the rough cut
□5 □4 □3 □2 □1
13. The rough is too dry
□5 □4 □3 □2 □1
14. The rough is the best in the area
□5 □4 □3 □2 □1
15. Low tree braches make hitting out of the rough difficult
□5 □4 □3 □2 □1
16. I can easily hit a fairway wood out the rough
□5 □4 □3 □2 □1
17. I often see clumps or grass in the rough from mowers
□5 □4 □3 □2 □1
18. Small branches and tree debris are often found in the rough
□5 □4 □3 □2 □1
19. Burrowing animals are a problem in the rough
□5 □4 □3 □2 □1
20. The outer rough is clearly marked with white stakes indicating out of bounds
□5 □4 □3 □2 □1
21. Ground under repair signs and white paint are use for unplayable repairs being made to the golf course
□5 □4 □3 □2 □1

5
 General Golf Course Maintenance Issues

Strongly Moderately Somewhat Strongly

Agree Agree Agree Disagree Disagree

1. Golf course workers are courteous and not disturbing golf rounds
□5 □4 □3 □2 □1
2. Drop areas adjacent to water hazards are marked according to the rules of golf
□5 □4 □3 □2 □1
3. I have never witnessed any unsafe activities by maintenance workers
□5 □4 □3 □2 □1
4. The golf course is ready for play each day without interruption due to routine maintenance (cups changing, greens
mowing, bunker raking and tee set-up)
□5 □4 □3 □2 □1
5. Cart paths are in good repair
□5 □4 □3 □2 □1
6. There are no dead trees or large tree limbs that could cause injury
□5 □4 □3 □2 □1
7. Water features are relatively free from odor and weed growth
□5 □4 □3 □2 □1
8. I have met the golf course superintendent and know him/her by name
□ YES □ NO
9. I have played golf with the golf course superintendent
□ YES □ NO
10. I know that the golf course is the best it can be on a day-to-day basis
□5 □4 □3 □2 □1
11. The golf course staff is well trained and capable
□5 □4 □3 □2 □1
12. The golf course is always marked according to USGA rules of golf
□5 □4 □3 □2 □1
13. Pace of play is acceptable, never over four and one half hours for 18 holes
□5 □4 □3 □2 □1
14. The equipment used to maintain the course seems to be in good condition
□5 □4 □3 □2 □1
15. On course restrooms and food service is adequate
□5 □4 □3 □2 □1
16. Drinking water is available throughout the course
□5 □4 □3 □2 □1
17. Ballwashers, tee markers, flagsticks, bunker rakes and hole-cup liners are in good condition
□5 □4 □3 □2 □1
18. Do you know if your golf course has a master plan developed by the committee and a golf course architect?
□ YES □ NO
19. If you had the ability to change anything on the golf course it would be: