Wireless N Adapter CW-5370_5370E User Guide

Wireless N Adapter CW-5370/5370E

User Manual

Chapter 1 Itroduction
1.1 Features
z z z z z z z z z z z z Complies with IEEE 802.11g and IEEE 802.11b standards Compliant with USB 2.0 Standard Provides up to 150Mbps transmission rate and up to 300 meters transmission distance Auto-detects and changes the network transmission rate Provides two work modes: Infrastructure and Ad-Hoc Supports Soft AP to establish your wireless LAN networking supports PS3, PSP, Wii and Nintendo DS connecting with Internet and XLink Kai to enjoy on-line gaming Supports 64/128-bit WEP, WPA, WPA2 encryption methods and 802.1x security authentication standard Supports Wireless Roaming function WPS (Wi-Fi Protected Setup) simplify the security setup and management of Wi-Fi networks. Supports WMM for Multimedia Applications with Quality of Service in Wi-Fi Networks Supports Windows 2000 / XP / Vista / 7, Macintosh, and Linux

1.2 Package Contents

Open the package carefully, and make sure that none of the items listed below are missing. Do not discard the packing materials, in case of return; the unit must be shipped in its original package. h h h One Wireless LAN USB Adapter One Antenna for CW-5370E (CW-5370 is Internal Antenna) One CD-ROM with Drivers and Users Guide Included

1.3 System Requirements

The following are the minimum system requirements in order to use the USB adapter. h PC/AT compatible computer with a USB interface. h Windows 2000/XP/Vista/7 (32 and 64 bit) or Mac OS X 10.6 operating system. h 30 MB of free disk space for installing the USB adapter driver and utility program.

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Chapter 2 Installation Guide

2.1 Installing the Drivers for Windows NOTE:
Snap-shot screens of the following installation procedure are based on Windows XP. Installation procedures will be similar for other windows operating systems.

1. Power on your PC, let the operating system boot up completely, and log in as needed. 2. Attach the external antenna to CW-5370/5370Es antenna port. Then insert CW-5370/5370E into a USB slot of your computer 3. Select Cancel when Found New Hardware window appears.

4. Insert Installation CD to your CD-ROM drive. Browse CD and double-click Setup.exe in Driver folder to execute it. The wizard will run and install all necessary files to your computer automatically.

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5. Click Next to accept the Agreement. Or click Cancel to cancel the installation.

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6. Select Install driver and Ralink WLAN Utility or Install driver only then click Next.

7. Select Ralink Configuration Tool or Microsoft Zero Configuration Tool then click Next. a. Its recommended to select Ralink Configuration Tool, which provides fully access to all function of CW-5370/5370E. b. If you prefer to use the wireless configuration tool provided by Windows XP or Vista, please select Microsoft Zero Configuration Tool.

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8. Click Install to start installation. Or click Cancel to cancel the installation.

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9. Click Finish to complete the software installation.

You will see a tray icon

appear in your system tray at the bottom of

the screen after the software and hardware installation completed successfully

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2.2 Installing the Drivers for Mac OS X

Follow the steps below in order to install the USB adapter drivers: 1. Insert the CD-ROM that was provided to you in this package. The setup should run automatically. If the setup does not run automatically, then you must manually select the Macintosh.dmg file from the CD-ROM drive.

2. Click on the Continue button to configure the next step.

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3. Select the Macintosh HD and then click on the Continue button.

4. Click on the Continue button to configure the next step.

5. The installation is complete. Click on the Restart button. 6. Carefully insert the USB adapter into the USB port. MAC OS X will then detect and install the new hardware. 7. The Client Utility is installed in the Applications folder.
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2.4 Uninstall the Drivers & Client Utility

If the USB client adapter installation is unsuccessful for any reason, the best way to solve the problem may be to completely uninstall the USB adapter and its utility and repeat the installation procedure again. Follow the steps below in order to uninstall the client utility: 1. Click on Start > Ralink Wireless > Uninstall RT2870

Figure 2-9 2. The un-installation process will then begin. 3. Click on the Yes button to confirm the un-installation process and then click on the Next button. 4. The un-installation process is complete. Select Yes, I want to restart my computer now radio button and then click on the Finish button. Then remove the USB adapter.

Figure 2-13

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Chapter 3 Connection Guide

3.1 Connecting through Ralink Utility
Clicking the Ralink icon on your desktop will bring up the utility main window. Users

can find the surrounding AP signal in the list. You can use the advanced tab to configure other advanced features provided by Ralink's wireless NIC.

3.2.1 Steps to add wireless signal with Ralink Utility for one time use
This section will lead you to link your wireless signal with your CW-5370/5370E. Please follow the Figure 3-1 in adding the signal. 1. 2. ClickRescan: Click on Rescan to search for all wireless signals near you. Select your desire SSID: Click to select your wireless signal, in this example, you can see desired SSID. 3. I. next to AP1; meaning we have select AP1 as our

ClickAdd to ProfileorConnect: Add to Profile: This part will help your wireless adapter memorize
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the signal and password for your future use. Please see Next Section for more detail. II. Connect: This is when you are in locations where you do not need your adapter to remember the signal.

Figure 3-1

3.2.2 Steps to add wireless signal into Profile and keep for future record
Add to profile will help to store your wireless signals information with your CW-5370/5370E. Please follow the Figure 3-2 to add the signal into your profile so you dont have to enter them in the future.

There are two ways to Add to Profile. You can add through Network tab or add through z 1. 2. 3. tab.

Adding to Profile through Network Tab. (Figure 4-10): First select Add to Profile Choose the SSID you want to connect to. eg: CDR-KING-1. Key in your desired Profile Name, eg, HOME.
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4. 5.

Or you can choose SSID with the pull-down window. When complete, please select Auth.\ Encry to enter your password.

Figure 3-2 6. 7. In Auth.\Encry., First select Authentication of your wireless signal, Like Figure 3-3 Enter your Wireless Networks password. Click OK to complete the process.

Figure 3-3

Note: you could also add a new profile quickly by selecting an available network in the Network function then press the Add to Profile button.

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z 1. 2. 3. 4.

Adding to Profile through Profile Tab. (Figure 3-4): First select Add Key in your desired Profile Name, eg, HOME. Choose the SSID by selecting the pull-down window. When complete, please select Auth.\ Encry to enter your password.

Figure 3-4 5. 6. 7. 8. In Auth.\Encry. Like Figure 3-5 First select Authentication of your wireless signal. This should automatically provided to you when select your desired SSID. Enter your password. Click OK to complete the process.

Figure 3-5

3.2 Connecting with Microsoft Zero Configuration (XP only)

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1. After specifying the Microsoft Zero Configuration tool to configure your wireless
network, right click on the icon on system tray as below. Select View

available wireless Networks to specify your wireless network.

Figure 3-6

2. The tool shows the available wireless networks. Select your network SSID to
connect with like Figure 3-7.

Figure3-7

3. If your wireless Network has encryption enable, you will be ask to enter the
password like Figure 3-8. Please enter your wireless password at Network key section twice and click Connect to confirm.

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Figure 3-8

4. If your wireless Network does not contains encryption, select the intended access
point and click "Connect". Then click "Connect Anyway" like Figure 3-9

Figure 3-9

5. Once completed, you should see like Figure 3-10 as your computer is now
Connected with your wireless Network.

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Figure 3-10

6. You should see the pop-up window on your low right hand corner indicate the
connected status. As shown in Figure 3-11

Figure 3-11

3.3 Connecting with Mac OS

The Connection Utility can also help you connect through Mac OS.

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Figure 3-13

1. 2. 3.

Upon opening the Wireless Utility program, first click open Site Survey Select your desired AP signal under the AP List. You can further search the signal by clicking RESCAN After selecting the AP signal, you can select either CONNECT or ADD PROFILE z CONNECT: This is for connecting only once which best use for places other than your regular use areas such as coffee shop, libraries, and etc. z ADD PROFILE: This is for adding the signal into your most common use list. Once wireless adapter plug-in, the utility will automatically connect to the profile.

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Figure 3-14 4. Once click Profile, you will be prompt to ask for your personal settings such as System Configuration and Authentication & Security. z You have the choice to select Authentication & Security and enter the password for connecting to the signal.

Please make sure that your settings for Authentication & Security are the same as your Wireless Routers setting

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Figure 3-15 5. For WEP, Select Open or Shared from the Authentication Types drop-down list. z z Then select WEP from Encryptions drop-down list. WEP Key: Type a character string into the field. z For 64-bit enter 5 alphanumeric or 10 hexadecimal characters. For 128-bit enter 13 alphanumeric or 26 hexadecimal characters.

Click on the OK button to save the changes.

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Figure 3-16 6. For WPA or WPA2, please select from Authentications drop-down list. z z z z Select TKIP or AES from Encryptions drop-down list. WPA Preshared key: Enter a pass phrase which is between 8 and 32 characters long. Click on the OK button to save the changes. Show Password check box. If you want to make sure the accuracy of password you type, click the Show Password box to check it.

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Chapter 4 Utility Detailed Definition Guide

4.1 Utility Guide for Windows OS
The Ralink Utility consisted of three parts:

Figure 4-1 Tab Section: on top of the window. You can click each button to access each configuration windows includes Profile page, Network Page, Advanced Page, WPS Page, Radio On/Off function, and About

Network Section: Provides you with information on the wireless signals around you. You have options to setup wireless network here with Rescan, Add to Profile, and Connect

Status Section: bottom of the utility window. It shows the connection status and system information.

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4.1.1 Tab Section Details

Figure 4-2 Tab Section provides you with the option to utilize CW-5370/5370E.

4.1.1.1 Profile
The Profile List keeps a record of your favorite wireless settings at home, office, and other public hot-spots. You can save multiple profiles, and activate the correct one at your preference. Figure 4-3 and Figure 4-4 shows the basic profile section.

Figure 4-3

Figure 4-4 Definition of Each Fields in Profile: Profile Name: Name of profile, preset to PROF* (* indicate 1, 2, 3...). SSID: The access point or Ad-hoc name. Network Type: Indicates the networks type, including infrastructure and Ad-Hoc. Authentication: Indicates the authentication mode used. Encryption: Indicates the encryption Type used. Use 802.1x: Shows if the 802.1x feature is used or not. Cannel: Channel in use for Ad-Hoc mode. Power Save Mode: Choose from CAM (Constantly Awake Mode) or Power Saving Mode.
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Tx Power: Transmitting power, the amount of power used by a radio transceiver to send the signal out. RTS Threshold: Users can adjust the RTS threshold number by sliding the bar or keying in the value directly. Fragment Threshold: The user can adjust the Fragment threshold number by sliding the bar or key in the value directly.

4.1.1.2 Network (Site Survey) Network Tab lists the available wireless networks. The utility connects to a wireless
network with best signal strength automatically. You can change the connecting network by clicking on the network name and click the Connect button. To see detail information of each network, please double click on each item to pop up the Status below.

Figure 4-5

Figure 4-6 Definition of Each Fields in Network: SSID, Channel and Signal buttons: Click each button to sort the listing networks by SSID, Channel and Signal strength. Show dBm: Mark the checkbox to show the signal strength in dBm. Rescan: To rescan available wireless networks. Connect: Click this button to connect to a designated network. Add to Profile: Click this button to add a network to profile after selecting a network.

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4.1.1.3 Advance
Here you can find the Advanced configurations for this adapter. This tab is used to configure Tx burst, WMM, and CCX.

Figure 4-7

Figure 4-8 Definition of Each Fields in Advance: Wireless mode: Click the drop list to select a wireless mode. Enable TX Burst: Select to enable connecting to a TX Burst supported device. Enable TCP Window Size: Mark the checkbox to enable TCP window size, which help enhance throughput. Fast Roaming at __ dBm: Mark the checkbox to enable fast roaming. Specify the transmit power for fast roaming. Show Authentication Status Dialog: Mark the checkbox to show Authentication Status Dialog while connecting to an AP with authentication. Authentication Status Dialog displays the process about 802.1x authentication Enable CCX (Cisco Compatible extensions): Select to enable CCX. This function can only be applied when connecting to a Cisco compatible device. (XP only)

4.1.1.4 Statistics
Provides you with information on your wireless adapter. Statistics displays the detail
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counter information based on 802.11 MIB counters. This page translates the MIB counters into a format easier for user to understand.

Figure 4-9

Figure 4-10 Definition of Each Fields in Statistics - Transmit: Frames Transmitted Successfully: Frames successfully sent. Frames Retransmitted Successfully: Successfully retransmitted frames numbers Frames Fail To Receive ACK After All Retries: Frames failed transmit after hitting retry limit RTS Frames Successfully Receive CTS: Successfully receive CTS after sending RTS frame RTS Frames Fail To Receive CTS: Failed to receive CTS after sending RTS Restart Counter: Reset counters to zero

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Figure 4-11 Definition of Each Fields in Statistics - Receive: Frames Received Successfully: Frames received successfully Frames Received With CRC Error: Frames received with CRC error Frames Dropped Due To Out-of-Resource: Frames dropped due to resource issue Duplicate Frames Received: Duplicate received frames.

4.1.1.5 WMM
This function allows users to activate the WMM function for this device. Please note that this function only works while connecting to a WMM compatible device.

Figure 4-12

Figure 4-13 Definition of Each Fields in WMM: WMM Enable: Enable Wi-Fi Multi-Media. WMM - Power Save Enable: Enable WMM Power Save. Please enable WMM before configuring this function. Direct Link Setup Enable: Enable DLS (Direct Link Setup). Please enable WMM before configuring this function.

4.1.1.6 WPS
The primary goal of Wi-Fi Protected Setup (Wi-Fi Simple Configuration) is to simplify the security setup and management of Wi-Fi networks. By pressing this button, the security settings of the device will automatically synchronize with other wireless devices on your network that support Wi-Fi Protected Setup.

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Figure 4-14

Figure 4-15 Definition of Each Fields in WPS: WPS AP List: Display the information of surrounding APs with WPS IE from last scan result. List information includes SSID, BSSID, Channel, ID (Device Password ID), Security-Enabled. Rescan: Click to rescan the wireless networks. Connect: Command to connect to the selected network inside credentials. Disconnect: Stop WPS action and disconnect this active link. And then select the last profile at the Profile Page of RaUI if exist. If there is an empty profile page, the driver will select any non-secure AP WPS associate IE: Send the association request with WPS IE during WPS setup. It is optional for STA. WPS probe IE: Send the probe request with WPS IE during WPS setup. It is optional for STA. Progress Bar: Display rate of progress from Start to Connected status Status Bar: Display currently WPS Status

4.1.1.7 About
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Click "About" displays the wireless card and driver version information as shown in Figure 4-16.

Figure 4-16

Figure 4-17

4.1.2 Status Section Details

The Status page displays detailed information about the current connection as shown in Figure 4-18.

Figure 4-18 Definition of Each Fields in Status: Status: Current connection status. If no connection, if will show Disconnected. Otherwise, the SSID and BSSID will show here. Extra Info: Display link status in use. Channel: Display current channel in use. Authentication: Authentication mode in use.
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Encryption: Encryption type in use. Network Type: Network type in use. IP Address: IP address about current connection. Sub Mask: Sub mask about current connection. Default Gateway: Default gateway about current connection. Link Speed: Show current transmit rate and receive rate. Throughout: Display transmits and receive throughput in unit of Mbps. Link Quality: Display connection quality based on signal strength and TX/RX packet error rate. Signal Strength 1: Receive signal strength 1, user can choose to display as percentage or dBm format. Signal Strength 2: Receive signal strength 2, user can choose to display as percentage or dBm format. Signal Strength 3: Receive signal strength 3, user can choose to display as percentage or dBm format. Noise Strength: Display the surrounding environment noise signal strength. HT: Display current HT status in use, containing BW, GI, MCS, SNR0, and SNR1 value.

4.1.3 Authentication and Security for Windows

The Security tab allows you to configure the authentication and encryption settings such as: WEP, WPA, WPA-PSK, WPA2, LEAP, 802.1x with PEAP, PEAP

Authentication with EAP/TLS Smartcard, 802.1x with TTLS with EAP-MD5, MS-CHAP, MS-CHAPv2, and 802.1x CA Server. Each security
option is described in detail below.

Figure 4-19

4.1.3.1 WEP Encryption

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The WEP tab displays the WEP settings. Encryption is designed to make the data transmission more secure. You may select 64 or 128-bit WEP (Wired Equivalent Privacy) key to encrypt data (Default setting is Disable). WEP encrypts each frame transmitted from the radio using one of the Keys from a panel. When you use WEP to communicate with the other wireless clients, all the wireless devices in this network must have the same encryption key or pass phrase. included in this tab, as the image depicts below. The following information is

Figure 4-20

Authentication Type: Select Open or Shared from the drop-down list. Encryption: Select WEP from the drop-down list. WEP Key (Hex or ASCII): Type a character string into the field. For 64-bit enter 5 alphanumeric or 10 hexadecimal characters. For 128-bit enter 13 alphanumeric or 26 hexadecimal characters. Click on the OK button to save the changes. Show Password check box. If you want to make sure the accuracy of password you type, click the Show Password box to check it.

4.1.3.2 WPA, WPA2 Authentication & TKIP, AES Encryption

WPA (Wi-Fi Protected Access) was designed to improve upon the security features of WEP (Wired Equivalent Privacy). enabled with WEP. This is used along with 802.1x security setting. The technology is designed to work with existing Wi-Fi products that have been WPA provides improved data encryption through the Temporal Key Integrity Protocol (TKIP), which scrambles the keys using a hashing algorithm and by adding an integrity-checking feature which makes sure that keys havent been tampered with. EAP (Extensible Authentication Protocol) is an extension to the PPP
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protocol that enables a variety of authentication protocols to be used. It passes through the exchange of authentication messages, allowing the authentication software stored in a server to interact with its counterpart in the client.

Figure 4-21

Authentication Type: Select WPA or WPA2 from the drop-down list. Encryption: Select TKIP or AES from the drop-down list. Click on the OK button to save the changes. Show Password check box. If you want to make sure the accuracy of password you type, click the Show Password box to check it.

4.1.3.3 WPA-PSK & WPS2-PSK Authentication & TKIP, AES Encryption

WPA PSK (Pre-shared Key) is used in a Pre Shared Key mode that does not require an authentication server. Access Point. Access to the Internet and the rest of the wireless network services is allowed only if the pre-shared key of the computer matches that of the This approach offers the simplicity of the WEP key, but uses stronger TKIP encryption. EAP (Extensible Authentication Protocol) is an extension to the PPP protocol that enables a variety of authentication protocols to be used. It passes through the exchange of authentication messages, allowing the authentication software stored in a server to interact with its counterpart in the client.

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Figure 4-22 Authentication Type: Select WPA-PSK or WPA2-PSK from the drop-down list. Encryption: Select TKIP or AES from the drop-down list. WPA Preshared key: Enter a pass phrase which is between 8 and 32 characters long. Click on the OK button to save the changes. Show Password check box. If you want to make sure the accuracy of password you type, click the Show Password box to check it.

4.1.3.4 LEAP Authentication

LEAP (Lightweight Extensible Authentication Protocol) also known as Cisco-Wireless EAP provides username/password-based authentication between a wireless client and a RADIUS server. LEAP is one of several protocols used with the IEEE 802.1X standard for LAN port access control. LEAP also delivers a session key to the authenticated station, so that future frames can be encrypted with a key that is different than keys used by others sessions. Dynamic key delivery eliminates one big vulnerability; static encryption keys that are shared by all stations in the WLAN. EAP (Extensible Authentication Protocol) is an extension to the PPP protocol that enables a variety of authentication protocols to be used. It passes through the exchange of authentication messages, allowing the authentication software stored in a server to interact with its counterpart in the client

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Figure 4-22

Authentication Type: Select LEAP from the drop-down list. Identity: Enter the user name. Password: Enter the password. Domain: Enter a domain name. Encryption: Select WEP, WPA-TKIP or WPA2-AES encryption. Click on the OK button to save the changes.

4.1.3.5 802.1x with PEAP

802.1X provides an authentication framework for wireless LANs allowing a user to be authenticated by a central authority. 802.1X uses an existing protocol called EAP. EAP (Extensible Authentication Protocol) is an extension to the PPP protocol that enables a variety of authentication protocols to be used. It passes through the exchange of authentication messages, allowing the authentication software stored in a server to interact with its counterpart in the client.

4.1.3.6 PEAP Authentication with EAP/TLS Smartcard

EAP/TLS Smartcard provides for certificate-based and mutual authentication of the client and the network. It relies on client-side and server-side certificates to perform authentication and can be used to dynamically generate user-based and session-based WEP keys to secure subsequent communications between the WLAN client and the access point.

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Figure 4-23 Authentication Type: Select PEAP from the drop-down list. Protocol: If your network uses TLS or Smart Card to authenticate its users, select TLS/Smartcard from the drop down list. TLS (Transport Layer Security) is an IETF standardized authentication protocol that uses PKI (Public Key Infrastructure) certificate-based authentication of both the client and authentication server. Identity: Enter the user name. Click on the OK button to save the changes.

4.1.3.7 802.1x with TTLS with EAP-MD5, MS-CHAP, MS-CHAPv2

802.1X provides an authentication framework for wireless LANs allowing a user to be authenticated by a central authority. 802.1X uses an existing protocol called EAP. EAP (Extensible Authentication Protocol) is an extension to the PPP protocol that enables a variety of authentication protocols to be used. It passes through the exchange of authentication messages, allowing the authentication software stored in a server to interact with its counterpart in the client. TLS (Transport Layer Security) is an IETF standardized authentication protocol that uses PKI (Public Key Infrastructure) certificate based authentication of both the client and authentication server.

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Figure 4-24 Authentication Type: Select TTLS from the drop-down list. Protocol: Select EAP-MSCHAP v2, MS-CHAP, or CHAP from the drop-down list. Identity: Enter the user name. Password: Enter the password. Click on the OK button to save the changes.

4.1.3.8 802.1x CA Server

Depending on the EAP in use, only the server or both the server and client may be authenticated and require a certificate. Server certificates identify a server, usually an authentication or RADIUS server to clients. Most EAPs require a certificate issued by a root authority or a trusted commercial Certificate Authority.

Figure 4-25

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Figure 4-26 Use certificate chain: Place a check in this to enable the certificate use. Certificate issuer: Select the Certification Authority from the drop-down list. Allow intermediate certificates: During tunnel creation the client must verify the servers certificate. When checking this certificate the signature is verified against a list of trusted certificate authorities. If this parameter is true then the client will also accept a signature from a trusted intermediate certificate authority, otherwise it will not. Server name: Enter the server name if not selected from the existing drop-down list above. Click on the OK button to save the changes.

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Chapter 5. TroubleShooting
This chapter provides solutions to problems that may occur during the installation and operation of CW-5370/5370E . Read the descriptions below to solve your problems.
1. The CW-5370/5370E does not work properly. Reinsert CW-5370/5370E into your PCs USB slot. Right click on My Computer and select Properties. Select the device manager and click on the Network Adapter. You will find CW-5370/5370E if it is installed successfully. If you see the yellow exclamation mark, the resources are conflicting. You will see the status of CW-5370/5370E. If there is a yellow question mark, please check the following: Make sure that your PC has a free IRQ (Interrupt ReQuest, a hardware interrupt on a PC.) Make sure that you have inserted the right adapter and installed the proper driver. If CW-5370/5370E does not function after attempting the above steps, remove it and do the following: Uninstall the driver software from your PC. Restart your PC and repeat the hardware and software installation as specified in this User Guide. 2. I cannot communicate with the other computers linked via Ethernet in the Infrastructure configuration. Make sure that the PC to which CW-5370/5370E is associated is powered on. Make sure that CW-5370/5370E is configured on the same channel and with the same security options as with the other computers in the Infrastructure configuration. 3. What should I do when the computer with CW-5370/5370E installed is unable to connect to the wireless network and/or the Internet? Check that the LED indicators for the broadband modem are indicating normal activity. If not, there may be a problem with the broadband connection. Check that the LED indicators on the wireless router are functioning properly. If not, check that the AC power and Ethernet cables are firmly connected. Check that the IP address, subnet mask, gateway, and DNS settings are correctly entered for the network. In Infrastructure mode, make sure the same Service Set Identifier (SSID) is
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specified on the settings for the wireless clients and access points. In Ad-Hoc mode, both wireless clients will need to have the same SSID. Please note that it might be necessary to set up one client to establish a BSS (Basic Service Set) and wait briefly before setting up other clients. This prevents several clients from trying to establish a BSS at the same time, which can result in multiple singular BSSs being established, rather than a single BSS with multiple clients associated to it. Check that the Network Connection for the wireless client is configured properly. If Security is enabled, make sure that the correct encryption keys are entered on both CW-5370/5370E and the access point. 4. I cant find any wireless access point / wireless device in Network tab. z z z z Click Rescan for few more times and see if you can find any wireless access point or wireless device. Please move closer to any known wireless access point. Ad-hoc function must be enabled for the wireless device you wish to establish a direct wireless link. Please adjust the position of CW-5370/5370E and click Rescan button for few more times. If you can find the wireless access point or wireless device you want to connect by doing this, try to move closer to the place where the wireless access point or wireless device is located. 5. Nothing happens when I click Launch config utilities z z z z Please make sure CW-5370/5370E is inserted into your computers USB port. If the Ralink configuration utilitys icon is black, CW-5370/5370E is not detected by your computer. Reboot the computer and try again. Remove CW-5370/5370E and insert it into another USB port. Remove the driver and re-install.

6. I can not establish connection with a certain wireless access point z z z z Click Connect for few more times. If the SSID of access point you wish to connect is hidden (nothing displayed in SSID field in Network tab), you have to input correct SSID of the access point you wish to connect. You have to input correct pass phrase / security key to connect an access point with encryption. The access point you wish to connect only allows network cards with specific MAC address to establish connection. Please go to About tab and write the value of Phy_Addess down, then present this value to the owner of access point to add the MAC address of your

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CW-5370/5370E to owners access points list. 7. The network is slow / having problem when transferring large files z z z z z z z Move closer to the place where access point is located. Enable Wireless Protection in Advanced tab. Try a lower TX Rate in Advanced tab. Disable Tx Burst in Advanced tab. Enable WMM in WMM tab if you need to use multimedia / telephony related applications. Disable WMM Power Save Enable in WMM tab. There could be too much people using the same radio channel. Ask the owner of the access point to change the channel number.

Thank you for purchasing a quality CDR-KING Product.

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