Management and Organisation Development

Employment Certificate Writing Guidelines Sample Employee Evaluation Form

I. Curriculum within the company
Roles and responsibilities in managing teams
Positions held Duration of the activity Budget under management Staff under management

Roles and responsibilities in managing projects

Positions held / Projects managed Duration of the activity Budget under management Staff under management

Roles and responsibilities in participating to projects

Positions held Duration of the activity Budget under management Staff under management

Pro Mind Consulting S.A. 2011

Management and Organisation Development

II. Sample evaluation criteria

a) Assessment of the employees performance

Employee Assessment Form Criteria

(add the necessary comments) (underline the most appropriate answer)

Entrepreneurial vision Ability to meet the goals in terms of quality Ability to meet the goals in terms of turnover/sales Ability to meet the goals in terms of price competitiveness Ability to meet the goals in terms of market shares/growth Ability to meet the goals in terms of customer acquisition Customer satisfaction in terms of relationship management Customer satisfaction in terms of problem-solving skills Respect of budgets Respect of deadlines Quality of planning (business plan, budgets, projects)

lags behind in terms of market trends, the needs of customers unreliable, frequent mistakes has difficulty meeting his/her goals has difficulty meeting his/her goals has difficulty meeting his/her goals has difficulty meeting his/her goals doesnt meet customers expectations doesnt meet customers expectations frequent overruns frequent overruns unrealistic plans, lack of rigor

keeps up with market trends, the needs of customers is generally reliable, makes occasional mistakes generally meets his/her goals generally meets his/her goals generally meets his/her goals generally meets his/her goals generally meets customers expectations generally meets customers expectations occasional overruns occasional overruns generally realistic, rigorous plans

anticipates market trends, the needs of customers is reliable, rarely makes mistakes always meets his/her goals always meets his/her goals always meets his/her goals always meets his/her goals always meets customers expectations always meets customers expectations generally reliable generally reliable realistic, rigorous plans

has proved a visionary leader shows exemplary reliability regularly surpasses his/her goals regularly surpasses his/her goals regularly surpasses his/her goals regularly surpasses his/her goals exceeds customers expectations exceeds customers expectations perfectly reliable perfectly reliable perfectly realistic plans, unfailing rigor

Pro Mind Consulting S.A. 2011

Management and Organisation Development

b) Assessment of the employees behavior

Employee Assessment Form Criteria

(add the necessary comments) (underline the most appropriate answer)

Contribution to the team Motivation Communication Leadership Autonomy Sense of responsibilities Organization Availability / Flexibility

causes disturbances discouraged, not interested does not forward information, does not take information stands back cannot work autonomously indifferent chaotic strong reticence contributes to the creation, aggravation of conflict has proved disloyal, committed fraud refuses innovation, shows no interest for improvements

follows the group without causing disturbances lack of interest, low level of involvement communicates little, does not take much information participates to the team, makes proposal needs frequent instructions and controls does the necessary does the minimum, organizes his/her work accepts, but does the minimum doesnt create or aggravate conflicts is generally reliable, respects most of his/her commitments accepts innovation with difficulty, makes few proposals

shows a positive attitude, makes proposal shows interest for the job, gets involved forwards information, takes information regularly, shows listening skills encourages the team, congratulates works on his/her own and systematically informs of the results achieved gets involved contributes to the good organization of the team accepts without problem contributes to the solving of conflicts is very reliable, always meets his/her commitments accepts new ideas, proposes improvements

shows a constructive attitude, takes initiatives shows a high level of motivation and involvement shows excellent communication skills, takes information constantly, listens a lot drives the team, shows true leadership works on his/her own, informs systematically and improves his/her methods is strongly committed, takes useful initiatives brings constant improvements is proactively available, adapts his/her schedule to the workload strong conflict-solving skills, strong involvement is an example of reliability, often surpasses his/her commitments encourages innovation, makes constant proposals

Conflict-solving skills

Reliability / Loyalty

Orientation towards innovation

Pro Mind Consulting S.A. 2011

Management and Organisation Development

III. Synthesis of the evaluation

Assessment of the employees performance Strengths Weaknesses

Assessment of the employees behavior Strengths Weaknesses

Date: Assessor: Signature of the assessor:

Pro Mind Consulting S.A. 2011