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Installation Guide

Wyse Device Manager™ Release 4.7.1

Issue: 121508
PN: 883886-01 Rev. G
Copyright Notices
© 2008, Wyse Technology Inc. All rights reserved.
This manual and the software and firmware described in it are copyrighted. You may not reproduce, transmit,
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means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, any part of this publication
without express written permission.

End User License Agreement (“License”)


A copy of the Wyse Technology End User License Agreement is included in the software and provided for your
reference only. The License at http://www.wyse.com/license as of the purchase date is the controlling licensing
agreement. By copying, using, or installing the software or the product, you agree to be bound by those terms.

Trademarks
The Wyse logo and Wyse are trademarks of Wyse Technology Inc. Other product names mentioned herein are for
identification purposes only and may be trademarks and/or registered trademarks of their respective companies.
Specifications subject to change without notice.

Restricted Rights Legend


You acknowledge that the Software is of U.S. origin. You agree to comply with all applicable international and
national laws that apply to the Software, including the U.S. Export Administration Regulations, as well as end-user,
end-use and country destination restrictions issued by U.S. and other governments. For additional information on
exporting the Software, see http://www.microsoft.com/exporting.

Ordering Information
For availability, pricing, and ordering information in the United States and Canada, call 1-800-GET-WYSE
(1-800-438-9973) or visit us at http://www.wyse.com. In all other countries, contact your sales representative.
Contents
1 Introduction 1
About this Guide 1
Organization of this Guide 2
Wyse Technical Support 2
Links to Related Documentation and Services 2

2 Preparing for Installation 3


Setting Up Your Environment to Use Wyse Device Manager Software 3
System Requirements 3
Third-Party Software Requirements 4
Port Requirements 6
Installing and Configuring WebDAV on IIS 6.0 8
Changing the Isolation Level in IIS 6.0 8
Installing WebDAV on IIS 6.0 10
Configuring WebDAV on IIS 6.0 12
Setting Up a Self-Signed Certificate on IIS 6.0 14
Installing Self SSL 15
Creating a Certificate 17
Installing and Configuring WebDAV on IIS 7.0 20
Installing the Desktop Experience Feature 20
Installing IIS 7.0 22
Installing the WebDAV Extension for IIS 7.0 24
Configuring WebDAV and IIS 24
Enabling Basic Authentication 27
Configuring Site-Level WebDAV Settings 28
Configuring the Web.config File 31
Installing the Oracle Client 32

3 Installing Wyse Device Manager 39


About Installing Wyse Device Manager Software 39
Installing WDM Using the Typical Installation Option 40
Installing WDM Using the Custom Installation Option 41
Installing WDM 4.7 Enterprise Edition with a SQL Database 43
Upgrading a WDM Installation 51
Using the Windows Firewall: Windows 2003 Server SP2, Windows 2003 Server R2, and
Windows XP SP2 Requirements 54
Using an Oracle Database: Windows 2000 Server with SP4 and Windows 2000 Advanced
Server with SP4 Requirements 54

Figures 55

Tables 57
iv Contents

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Introduction 1

1 Introduction
Wyse Device ManagerTM (formerly Rapport) software is the premier enterprise solution for
managing network intelligent devices simply, remotely, and securely. It enables IT
professionals to easily organize, upgrade, control, and support thousands of WTOS, CE,
Linux, or XPe devices across any LAN, WAN, or wireless network. The software uses
HTTP/HTTPS communications and a component-based architecture to efficiently manage
your network devices. It operates as a snap-in to the Microsoft Management Console
(MMC) to offer an intuitive, simple, and powerful user interface.
Wyse Device Manager software allows you to:
• Discover and then organize your devices into functional groups
Regardless of their physical or network location, Wyse Device Manager software gives
you a powerful management tool to organize your devices according to the functional
criteria that makes the most sense to your organization.
• Update your devices with new applications, images, and configurations
• Schedule device updates
Schedule device updates immediately, at a predetermined time, or when your device
next boots (provided it supports Pre-boot EXecution Environment, or PXE).
• Build and administer libraries
Build and administer a library of software, images, and configuration updates for
distribution to specified device groups in your enterprise.
• View and modify device information
View and modify device information to generate useful log and device reports.
• Customize with complete control
Wyse Device Manager scripting language gives you complete control to customize the
software, images, and settings that you can distribute to your devices.
• Provide a secure communications environment
Install and configure WebDAV on your Windows server to create a secure
communications environment between components of WDM using HTTP or HTTPS
protocol.

About this Guide


This guide is intended for administrators of the Wyse Device Manager system. It describes
the Wyse Device Manager installation process for Windows servers. This guide provides
the step-by-step instructions you need to install and configure a Wyse Device Manager
environment. It also includes the requirements you must address before you begin the
installation procedures.
This installation guide is intended for experienced network administrators and Information
Technology professionals who have installed and configured Windows operating systems
and applications.
2 Chapter 1

Organization of this Guide


This guide is organized as follows:
• Chapter 2, "Preparing for Installation," contains hardware and software requirements
and the procedures you must complete to prepare the environment for the Wyse
Device Manager installation.
• Chapter 3, "Installing Wyse Device Manager," provides the detailed procedures you
must complete to install Wyse Device Manager.

Wyse Technical Support


To access Wyse technical resources, visit http://support.wyse.com. If you still have
questions, you can submit your questions using the Wyse Self-Service Center, or call
Customer Support at 1-800-800-WYSE (toll free in U.S. and Canada). Hours of operation
are from 6:00 am to 5:00 pm PST, Monday through Friday.
To access international support, visit http://www.wyse.com/global.

Links to Related Documentation and Services


Wyse Device Manager features can found in the Wyse Device Manager Datasheet. It is
available on the Wyse Web site at:
http://www.wyse.com/products/software/devicemanager/index.asp.

The Administrators Guide: Wyse Device ManagerTM is intended for administrators of the
Wyse Device Manager system. It provides information, and detailed system command
and parameter configurations, to help administrators design and manage a Wyse Device
Manager environment.
Wyse Thin Computing Software is available on the Wyse Web site at:
http://www.wyse.com/products/software.
Preparing for Installation 3

2 Preparing for Installation


This section contains hardware and software requirements and the procedures you must
complete to prepare the environment for the Wyse Device Manager installation.

Setting Up Your Environment to Use Wyse Device Manager Software


Before installing the Wyse Device Manager software, ensure that your network and server
meet the system, third-party, and port requirements.
Beginning with WDM release 4.7, you need to install WebDAV for Windows to provide a
secure communications environment for the components of Wyse Device Manager.

Note
Install WebDAV before you install the WDM software.
WebDAV is already configured in Windows XP.

Caution
For XPe Devices Only: If you have an existing installation of XPe devices
with the Write Filter enabled and you install Wyse Device Manager in
production, after the device discovery process (which could be automated or
administrator initiated) the XPe devices will automatically reboot to register
with the new WDM Server without notifying you. Therefore, install Wyse
Device Manager in your production environment at an appropriate time.

System Requirements
Any one of the following operating systems is required for WDM release 4.7.1:
• Windows Server 2003
• Windows Server 2003 SP2
• Windows Server 2003 R2
• Windows Server 2008
• Windows XP Professional with SP2 or later
4 Chapter 2

Ensure that your system has the minimum system requirements shown in Table 1.

Table 1 Required Hardware Configuration

Requirement Minimum Recommended

CPU 1GHz Intel or AMD X86 2.4 GHz Dual Core Intel
or AMD X86

RAM 512 MB 2 GB

Minimum Free Space 500 MB 720 MB

Note
The actual free space required depends on the number and size of the
packages you register as well as the number of devices you will be managing
(the Wyse Device Manager Database size). This minimum space assumes
the Wyse Device Manager Database and packages consume 500 MB.

Third-Party Software Requirements


Wyse Device Manager software uses third-party software to operate properly. During
installation, Wyse Device Manager software checks the system to determine whether the
third-party components are present. If they are not, Wyse Device Manager indicates which
components are missing. Some of the third-party software is included with the Wyse
Device Manager software. The other software is available from your OS CD-ROM or from
the network location for your system files (often grouped under the I386 folder).

Note
Ensure that no other applications requiring IIS are running on the server to
which Wyse Device Manager is installed. Any conflicts between these
applications could prevent normal Wyse Device Manager functioning.

Wyse Device Manager software uses the following third-party software:


• Microsoft Data Access Components (MDAC) version 2.8 - Microsoft Data Access
Components (MDAC) is the key technology that enables Universal Data Access.
Data-driven, client/server applications deployed over the Web or a LAN can use these
components to integrate information from a variety of relational (SQL) and
non-relational sources. These components include Microsoft ActiveX Data Objects
(ADO), OLE DB, and Open Database Connectivity (ODBC).

Note
Wyse Device Manager software requires MDAC 2.8. Wyse Device Manager
installs MDAC 2.8 if it is not already present.

• Internet Information Services (IIS) - Microsoft’s Web Server and FIle Transfer Server
required for communication between components of WDM and for file transfer.
• WebDAV - A set of extensions to the HTTP protocol required for HTTP- and
HTTPS-based communication between WDM components.
Preparing for Installation 5

• Microsoft Internet Explorer 5.5 - The MDAC installation requires Microsoft Internet
Explorer (IE) 5.5 or later. In addition, IE 5.5 enables the Visual Basic components used
by the Wyse Device Manager installation wizard and procedures included in the
Administrators Guide: Wyse Device Manager.
• SQL Server 2000/Microsoft SQL Server Desktop Engine 2000 (MSDE 2000) - The
Wyse Device Manager Database can be installed into an existing installation of SQL
Server 2000 or it can be attached to an instance of MSDE 2000.
• SQL Server 2005/Microsoft SQL Server Desktop Engine 2005 (MSDE 2005) - The
Wyse Device Manager Database can be installed into an existing installation of SQL
Server 2005 or it can be attached to an instance of MSDE 2005.
• SQL Server 2008 - Beginning with WDM release 4.7.1, the Wyse Device Manager
Database can be installed into an existing installation of SQL Server 2008.
• Oracle Data Access Components (ODAC) version 9.2.0.7.0 - Oracle Data Access
Components (ODAC) offer high performance and efficient access to Oracle data from
Microsoft Windows.

Note
WDM supports only English editions of the databases listed above.

Note
For upgrading older versions of Oracle instances of Wyse Device
Manager - The ODAC component will be detected by the Wyse Device
Manager installation program. If the ODAC component is not already
installed on the target machine, then it will be installed by the Wyse Device
Manager installation program. After the ODAC component is installed, the
Wyse Device Manager installation program must be re-launched to finish the
installation process for an Oracle upgrade installation.

• Oracle 9i or later database - The Wyse Device Manager Database can be installed
into an existing installation of an Oracle 9i or later database.
About the Desktop Engine
The Desktop Engine is a distributable version of the MS SQL Server relational database
engine. To learn more about the Desktop Engine, refer to the Administrators Guide: Wyse
Device Manager.
About MS SQL Server
Wyse Device Manager software supports the following MS SQL Server versions:
• SQL Server Enterprise Edition
• SQL Server Developer Edition
• SQL Server Desktop Engine (also known as MSDE)
• SQL Server 2005 Express
• SQL Server 2008

Note
By default, Wyse Device Manager software installs MSDE. To use an SQL
Server Personal Edition or an SQL Server Developer Edition, you must
perform a custom installation (for custom installation procedures, refer to
"Installing WDM Using the Custom Installation Option").
6 Chapter 2

Port Requirements
To perform their full range of management functions, Wyse Device Manager software
components require certain ports to remain open on your servers, routers, and switches.
Table 2 lists the ports Wyse Device Manager software uses and describes the respective
communication protocols and their function.

Table 2 Port requirements

Wyse Device
Manager
Component Protocol Port Function

GUI Hyper-Text Transfer 80 Communicate with the Web


Protocol (HTTP) 280 Service and Standard Service.

File Transfer 21 Register new packages into the


Protocol (FTP) Master Software Repository.

OLE DB or ODAC 1433 for SQL or Communicate with the Wyse


1521 for Oracle Device Manager Database.

VNC 5500 Remote shadows devices.


5800
5900

Web Service Hyper-Text Transfer 80 Communicate with the Web


Protocol (HTTP) 280 Agent, the GUI, and the
Standard Service.

HTTPS 443 Secure Communication with the


8443 Web Agent, the GUI, and the
Standard Service

OLE DB or ODAC 1433 for SQL or Communicate with the Wyse


1521 for Oracle Device Manager Database.

Web Agent Hyper-Text Transfer 80 Communicate with the Web


Protocol (HTTP) 280 Service.

File Transfer 21 Read and write files to the


Protocol (FTP) Master and Remote Software
Repositories.

Standard OLE DB or ODAC 1433 for SQL or Communicate with the Wyse
Service 1521 for Oracle Device Manager Database.

Hyper-Text Transfer 8008 Communicate with the GUI and


Protocol (HTTP) Web Service.
Preparing for Installation 7

Table 2 Port requirements, Continued

Wyse Device
Manager
Component Protocol Port Function

Standard Dynamic Host 67 Process UDP requests from


Service and Communication 68 PXE-enabled devices to the
PXE Protocol (DHCP) 4011 Standard Service.

Trivial File Transfer 69 Download bootable image to


Protocol enable management processing.

Hyper-Text Transfer 80 Communicate with Web Service


Protocol (HTTP) regarding actions and status of
current task.

File Transfer 21 Download and upload files to


Protocol (FTP) Master and Remote Software
Repositories.

Standard Universal Datagram 44956 Discover devices (using subnet


Service and Protocol (UDP) 44957 directed broadcasts) that have
legacy older WDM Agents (5.0.0.x and
support for earlier) installed.
older WDM
Agents Transmission 44955 Discover devices using IP Range
Control Protocol Walking. Upgrade devices that
(TCP) have an older WDM Agent
(5.0.0.x and earlier) installed.

Port Requirements for HTTP/HTTPS


Wyse Device Manager software relies on the HTTP communications port designated by
your Web service (for example, Microsoft Internet Information Service) for push
operations. Push refers to operations initiated by Wyse Device Manager and sent
(pushed) to devices.
Push operations include:
• Issuing quick device commands (such as Refresh Device Information, Reboot, Change
Device or Network Information, Get Device Configuration, and so on)
• Distributing packages at a specific time (either immediately or at a specific date and
time)

Note
Typically, port 80 is designated as the HTTP port and port 443 is designated
as the HTTPS port. However, if port 80 (or the designated HTTP port), or
port 443 (or the designated HTTPS port) is closed, Wyse Device Manager
will be unable to push updates or quick commands to devices.
8 Chapter 2

Installing and Configuring WebDAV on IIS 6.0


To use the HTTP or secure HTTP (HTTPS) protocol with Wyse Device Manager, install
WebDAV before you install WDM on the server. The installation process includes:
• “Changing the Isolation Level in IIS 6.0”
• “Installing WebDAV on IIS 6.0”
• “Configuring WebDAV on IIS 6.0”
• “Setting Up a Self-Signed Certificate on IIS 6.0”

Changing the Isolation Level in IIS 6.0


Because one of the components of WDM is supported only in IIS 5.0, if the server is using
IIS 6, you need to configure IIS to work in isolation mode.
Check to make sure the isolation level in IIS 6.0 is configured properly.
To change the isolation level in IIS 6.0, complete these steps:
1. From the Start menu, navigate to All Programs | Administrative Tools | Internet
Information Services (IIS) Manager.
2. In the Computer Management window, expand Internet Information Services.

Figure 1 Computer Management Window

3. Right-click the Web Sites folder and select Properties.


Preparing for Installation 9

Figure 2 Web Sites Properties Window

4. In the Web Sites Properties window, click the Service tab.


5. In the Isolation Mode section, make sure “Run WWW service in IIS 5.0 isolation mode”
is checked.
6. Restart the IIS service. (See Figure 3.)

Figure 3 Restart IIS

7. Select and right-click Internet Information Services in the Computer Management


window. Select All Tasks | Restart IIS.
10 Chapter 2

8. Click the Home Directory tab in the Web Site Properties window. Check the last line in
the Applications Settings area at the bottom of the window. The Application protection
field should display Low (IIS Process) as shown in Figure 4.

Figure 4 Application Protection

Installing WebDAV on IIS 6.0


After you change the isolation level, you can install WebDAV on IIS 6.0.

Note
These steps are required for both master and remote repositories.

To install WebDAV on IIS 6.0, follow these steps:


1. Select Add or Remove Programs from the Control Panel.
2. Select Add/Remove Windows Components.
3. Select Application Server and click the Details button.
4. Select Internet Information Services (IIS) and click the Details button.
5. Select World Wide Web Service and click the Details button. The World Wide Web
Service window appears.
Preparing for Installation 11

Figure 5 World Wide Web Service Window

6. Check WebDAV Publishing and click OK, as shown in Figure 5.


7. Right click My Computer and select Manage.
8. Expand the Services and Applications menu.
9. Expand the Internet Information Services menu and choose Web Service
Extensions. The window shown in Figure 6 appears.

Figure 6 Web Service Extensions

10.Look in the right pane of the window to verify that the status column shows Allowed for
WebDAV.
12 Chapter 2

Configuring WebDAV on IIS 6.0


This section describes the steps to configure WebDAV on IIS 6.0.

Note
You must install WDM 4.7.1 before configuring WebDAV. For instructions on
installing WDM, see Chapter 3 in this guide, "Installing Wyse Device
Manager."

Follow these steps to configure WebDAv:


1. Right click My Computer and select Manage from the context menu.
2. Expand the Services and Applications menu.
3. Expand the Internet Information Services menu and choose Web Sites.
4. Select Rapport HTTP Server and right click New and select Virtual Directory. The
Virtual Directory Creation Wizard appears.

Figure 7 Virtual Directory Creation Wizard

5. Click Next. The Virtual Directory Alias window appears.


Preparing for Installation 13

Figure 8 Virtual Directory Alias Window

6. If a master repository is installed on the same machine as WebDAV, you must create a
virtual directory alias under the Rapport HTTP server. For example, MyWDM is the
virtual directory alias shown in Figure 8. Enter a name for the alias, and click Next. The
Web Site Content Directory window appears.

Figure 9 Web Site Content Directory Window

7. Enter the path to the directory you want WebDAV to access. In the example in
Figure 9, the directory for WebDAV is the same as the FTP root (c:\inetpup\ftproot).

Note
You can direct WebDAV to any directory on the server.

After you enter the path, click Next. The Access Permissions window appears.
14 Chapter 2

Figure 10 Virtual Directory Access Permission Window

8. Select the checkboxes to configure Read, Write, and Browse access permissions and
then click the Next and Finish buttons.

Note
All the WDM packages reside in a folder called “Rapport” under the root
directory. If you do not find the Rapport folder in the root directory, you must
create one.

9. To verify the WebDAV configuration, open Internet Explorer, and enter this address:
http://localhost/MYWDM
The browser window displays the virtual directory contents.

Note
To create or update a master repository using HTTP protocol, see the
instructions in Chapter 3 in the WDM Administration Guide.

Setting Up a Self-Signed Certificate on IIS 6.0


This section explains how to create a self-signed SSL certificate for your intranet. A
self-signed certificate can secure your intranet as well as a purchased certificate because
the self-signed certificate has never existed outside your intranet.
To configure a self-signed SSL certificate, download the Microsoft IIS 6.0 Resource Kit
Tools from this URL:
http://www.microsoft.com/downloads/
details.aspx?FamilyID=56fc92ee-a71a-4c73-b628-ade629c89499&displaylang=en

Note
The steps described in the “Installing Self SSL” section are required only
when you do not already have a Certificate. Use of a self-signed certificate is
not recommended for production environments. Use an SSL only for testing
purposes.
Preparing for Installation 15

Installing Self SSL


After you download the tools, follow these steps:
1. Run the iis60rkt.exe executable file. The welcome screen appears.

Figure 11 IIS Resource Kit Tools Wizard

2. Click Next. The License Agreement dialog box appears. Select I agree and click Next.
The Customer Information window appears.

Figure 12 Customer Information Window

3. Enter your information, (it may appear automatically) and click Next. The Setup Type
window appears.
16 Chapter 2

Figure 13 Setup Type Window

4. Select Custom and press Next. In the window that follows, the default location for the
installation is displayed. You can change the path, if desired, then click Next. The
Select Features window appears.

Figure 14 Select Features Window

5. To install SelfSSL only, deselect all the other choices.

Note
Highlight a feature to display a description of it in the right pane of the
window. Select any features you wish to install.

After selecting the feature(s) to install, click Next to begin the installation. When the
installation is complete, click Finish.
Preparing for Installation 17

Creating a Certificate
After the SelfSSL software is installed, you can create a certificate by following these
steps:
1. From the Start menu, navigate to SelfSSL as shown in Figure 15.

Figure 15 Navigate to Self SSL

The SelfSSL window appears.


18 Chapter 2

Figure 16 SelfSSL Window

2. At the prompt, type selfssl /T and press Enter. When asked if you want to replace the
SSL settings for site 1, press y.

Note
If you type selfssl /T /N:CN=<computer or domain name> you will be
prompted only once in Internet Explorer to accept the security certificate.

3. Close the DOS window.


4. Open Internet Explorer, and type https://localhost/MyWDM in the address space, and
click Yes when asked about viewing a secure site. The warning shown in Figure 17
appears, along with a display of the software repository contents.

Figure 17 Security Alert

The security alert shown in Figure 17 appears because SelfSSL creates a certificate for
use during testing only. The connection is secured, but every time you try to connect, you
will see the alert. For your final deployment, you need to generate a certificate for secure
communication.
Preparing for Installation 19

Note
If you specify the same server name in both IIS and SelfSSL you will never
see a security warning (because the name of the certificate matches the
server name). If you try to access the site from another computer, you will get
a security warning (indicating the access request does not come from a
trusted authority). To avoid the security warning, export the certificate to a file
and then import the file on the computer from which you want to access the
site.
Make sure in the WDM GUI Configuration Manager | Preferences | Service |
Port Settings window, the field value for Web Server HTTPS Port is set
to 443 or the designated HTTPS secure port and the Secure
Communications check box is checked. See Figure 19.

Figure 18 Port Setting Preferences

5. To view the SSL Certificate, right click My Computer and select Manage from the
context menu.
6. Expand the Service and Applications menu and click Internet Information Service
(IIS) Manager and expand the Web Sites menu. Right click Rapport HTTP Server
and select Properties.
7. Select the Security directory from the Rapport HTTP Properties window.
8. Click View Certification in the Secure Communication section.
9. The certificate appears, as shown in Figure 19, and the HTTP over SSL configuration
is ready to be used with WDM.
20 Chapter 2

Figure 19 Security Certificate

After the self-signed certificate is created, stop the www service and start the HServerInit
service.

Note
If you generate the certificate after installing WDM, you must restart the
HServerInit service.

Installing and Configuring WebDAV on IIS 7.0


To use the HTTP or secure HTTP (HTTPS) protocol with Wyse Device Manager, install
WebDAV before you install WDM on the server. The installation process includes:
• “Installing the Desktop Experience Feature”
• “Installing IIS 7.0”
• “Installing the WebDAV Extension for IIS 7.0”
• “Configuring WebDAV and IIS”

Installing the Desktop Experience Feature


To enable WebDAV redirection, install the Desktop Experience feature.
1. From the Start menu, choose Server Manager.
Preparing for Installation 21

Figure 20 Server Manager Window

2. In the left pane, select Features and double click Add Features in the right pane. The
Add Features Wizard appears.

Figure 21 Add Features Wizard

3. Select the Desktop Experience check box and click Install.


4. The wizard installs the Desktop Experience feature on your server.
5. Restart the server to complete the installation.
22 Chapter 2

Installing IIS 7.0


Follow these steps to install IIS 7.0:
1. From the Start menu, choose Server Manager. (See Figure 20.)
2. In the left pane, select Roles and double click Add Roles in the right pane. The Add
Roles Wizard appears.
3. In the left pane, double click Server Roles, select the Web Server (IIS) check box and
click Next.

Figure 22 Add Roles Wizard

4. Select Role Services in the left pane. The Select Role Services window appears.
Preparing for Installation 23

Figure 23 Select Role Services

5. Select all the options except Request Filtering, as shown in Figure 24.

Figure 24 Role Services Options

6. Click Next, then Install, and then Close. IIS 7.0 is now installed on your server.
Next, install the WebDAV Extension for IIS 7.0
24 Chapter 2

Installing the WebDAV Extension for IIS 7.0


Follow these steps to download and install the WebDAV Extension for IIS 7.0:
1. Download the WebDAV Extension for IIS7.0 from this URL:
http://blogs.iis.net/robert_mcmurray/archive/2008/03/12/
webdav-extension-for-windows-server-2008-rtm-is-released.aspx.

Note
Make sure you download the 32-bit Installation Package.

2. To install WebDAV Extension for IIS 7.0, double click webdav_x86_rtw.msi. The
Microsoft WebDAV Extension For IIS 7.0 Setup wizard appears.

Figure 25 WebDAV Extension

3. Accept the license agreement and click Install.


4. The wizard installs the WebDAV Extension for IIS7.0. Click Finish to complete the
installation.
Next, install WDM 4.7.1. For instructions on installing WDM, see Chapter 3 in this
guide, "Installing Wyse Device Manager."

Configuring WebDAV and IIS


After installing WDM 4.7.1, follow these steps to configure IIS and WebDAV:
1. Navigate to Start | Administrative Tools | Internet Information Services (IIS)
Manager. The Internet Information Services (IIS) Manager window appears.
2. Expand the Server node (shown with the name of the IIS server).
3. Expand the Sites node and select Rapport HTTP Server.
Preparing for Installation 25

Figure 26 IIS Manager

4. Double click Authentication and make sure the Anonymous and Windows
authentications are both enabled. If they are not, you must enable them.

Figure 27 Authentication

5. Expand Rapport HTTP Server and select MyWDM.


6. Repeat Step 4 to enable authentication for MyWDM.
26 Chapter 2

Figure 28 MyWDM Authentication

7. Select WebDAV Authoring Rules for Rapport HTTP Server.


8. Right click in the right pane and select Add Authoring Rule…. The Add Authoring
Rule… window appears.
9. Select the options shown in Figure 29.

Figure 29 Add Authoring Rules - HTTP Rapport Server

10.Verify that the WebDAV Extension is enabled by running the following command at the
command prompt: net use * http://localhost.
Preparing for Installation 27

Figure 30 Verify WebDAV Redirection

11. If the WebDAV installation is successful, a drive on your server is mapped to the site.
This shows WebDAV redirection is active.

Figure 31 WebDAV Redirection

Enabling Basic Authentication


To enable basic authentication for any node, repeat steps 1-4 in the “Configuring WebDAV
and IIS” section, and change the status of Basic Authentication to Enabled. (See
Figure 27.)
28 Chapter 2

Configuring Site-Level WebDAV Settings


1. Navigate to Start | Administrative Tools | Internet Information Services (IIS)
Manager to display the Internet Information Services (IIS) Manager window.
2. Expand the Server node (shown with the name of the IIS server).
3. Expand the Sites node and select Rapport HTTP Server.

Figure 32 IIS Manager Window

4. Select Web DAV Authoring Rules for Rapport HTTP Server.


5. On the far right pane, double click WebDAV Settings….
Preparing for Installation 29

Figure 33 WebDAV Settings

6. Set all WebDAV settings to True. If you have a remote repository, configure these
settings on both the master and remote repositories.
30 Chapter 2

Figure 34 WebDAV Settings

7. Select MIME Types for the Rapport HTTP Server, locate the extension .txt and click
Edit.
Preparing for Installation 31

Figure 35 Edit MIME Types

8. Change the MIME type for the .txt extension to application/doc. If you have a remote
repository, change the MIME type on both the master and remote repositories.
9. Select the Rapport HTTP Server and double click Directory Browsing. Enable
directory browsing on both the master and remote repositories, if you have a remote
repository.

Configuring the Web.config File


Modify the Web.config file to prevent the following errors:
• Upload fails for files larger than 30 MB.
• Merlin imaging fails when the URL and query string sizes are not adequate.
The Web.config file is in the inetpub\wwwroot folder:
Add the following contents to the Web.config file:
<security>
<requestFiltering>
<requestLimitsmaxAllowedContentLength="2000000000" maxUrl="8000"
maxQueryString="8000" />
</requestFiltering>
</security>
32 Chapter 2

This example shows the web.config file with the contents added:
<?xml version="1.0" encoding="UTF-8"?>
<configuration>
<system.webServer>
<directoryBrowse enabled="true" showFlags="Date, Time, Size, Extension,
LongDate" />
:
:
<security>
<requestFiltering>
<requestLimitsmaxAllowedContentLength="2000000000"
maxUrl="8000" maxQueryString="8000" />
</requestFiltering>
</security>
</system.webServer>
</configuration>

Installing the Oracle Client


If you want to use an Oracle 9i or later database with WDM and do not have an existing
installation of Oracle 9i or later, you must install the Oracle Client as described in this
section before installing WDM. This requirement applies only when the database server
and WDM server are running on different machines.

Note
If you already have the Oracle Provider for OLE DB 9.2.0.7.0 and the Oracle
Objects for OLE 9.2.0.7.0 installed, and you intend to select the Oracle 9i Or
Higher option (for Databases Supported) during the WDM installation, you
will be prompted during the WDM installation to use the Oracle Net
Configuration Assistant to set up the Data Source as described in "Step 2
Setting Up the Data Source."
If you already have the Oracle Provider for OLE DB 9.2.0.7.0 installed but not
the Oracle Objects for OLE 9.2.0.7.0, and you intend to select the Oracle 9i
Or Higher option (for Databases Supported) during the WDM installation, you
will be prompted during the WDM installation to use the Oracle Net
Configuration Assistant to set up the Data Source as described in "Step 2
Setting Up the Data Source." However, you must also install Oracle Objects
for OLE 9.2.0.7.0 by completing the procedures in "Step 3 Installing Oracle
Objects for OLE 9.2.0.7.0."
To install the Oracle Client you must:
1. Install Oracle Provider for OLE DB 9.2.0.7.0 as described in "Step 1 Installing Oracle
Provider for OLE DB 9.2.0.7.0."
Preparing for Installation 33

2. Use the Oracle Net Configuration Assistant to set up the Data Source as described in
"Step 2 Setting Up the Data Source."
3. Install Oracle Objects for OLE 9.2.0.7.0 as described in "Step 3 Installing Oracle
Objects for OLE 9.2.0.7.0."

Step 1 Installing Oracle Provider for OLE DB 9.2.0.7.0


1. Double-click the setup.exe from the Disk1\oraoledb\Disk1 folder to start the installation
wizard and open the Welcome window.

Figure 36 Welcome

2. Click Next to open the File Locations window.

Figure 37 File Locations

3. Click Next to open the Available Products window.


34 Chapter 2

Figure 38 Available Products

4. Select Oracle Provider for OLE DB 9.2.0.7.0, and then click Next to open the
Component Locations window.

Figure 39 Component Locations

5. Click Next to open the Summary window.

Figure 40 Summary

6. Click Install to install Oracle Provider for OLE DB 9.2.0.7.0.


7. After installation is complete, continue with "Step 2 Setting Up the Data Source."
Preparing for Installation 35

Step 2 Setting Up the Data Source


1. Open the Oracle Net Configuration Assistant to set up the Data Source.

Figure 41 Oracle Net Configuration Assistant - Welcome

2. Click Next to open the Directory Usage Configuration window.

Figure 42 Directory Usage Configuration

3. Select the No, I want to defer this configuration to another time option, and then
click Next to open the Database Version window.

Figure 43 Database Version

4. Select the Oracle 8i or later database or service option, and then click Next to open
the Service Name window.
36 Chapter 2

Figure 44 Service Name

5. Enter wyse for the Service Name, and then click Next to open the Select Protocols
window.

Figure 45 Select Protocols

6. Select TCP for data transfer, and then click Next to open the TCP/IP Protocol window.

Figure 46 TCP/IP Protocol

7. Enter the Host name (IP address of the machine on which the WDM Database is
installed), select the Use the standard port number of 1521 option, and then click
Next.
8. Click Yes to test the connection (be sure you use the correct user name and password
to test the connection).
Preparing for Installation 37

9. After your connection test is successful, enter wyse for the Service Name, and then
click Next (the Net Configuration Assistant enters the details in TNSnames.ora). Your
configuration steps end here (select No and do not configure any other net service).
Continue with "Step 3 Installing Oracle Objects for OLE 9.2.0.7.0."

Step 3 Installing Oracle Objects for OLE 9.2.0.7.0


10.Double-click the setup.exe from the Disk1\oraoledb\Disk1 folder to start the installation
wizard and open the Welcome window.

Figure 47 Welcome

11. Click Next to open the File Locations window.

Figure 48 File Locations

Note
The full Source Path in the screen shown above is:
C:\Documents and Settings\shuvra\Desktop\WDM 4.5-build
46\Disk1\oraoledb\Disk1\stage\Products.jar

12.Click Next to open the Available Products window.


38 Chapter 2

Figure 49 Available Products

13.Select Oracle Objects for OLE 9.2.0.7.0, and then click Next to complete the Oracle
Objects for OLE 9.2.0.7.0 installation.
14.Click Exit to complete and exit the Oracle Client installation.
15.Change the security settings for either the WDM user or the WDM group to allow
access to the installation folder and sub directories where the Oracle Client software
was installed.
16.Reboot the system before you continue with installing Wyse Device Manager as
described in "Installing Wyse Device Manager."
Installing Wyse Device Manager 39

3 Installing Wyse Device Manager


This section provides the detailed procedures you must complete to install Wyse Device
Manager using either the Typical or Custom installation option.

Note
Be sure you have completed all pre-installation requirements as described in
"Preparing for Installation" before you begin installing Wyse Device Manager.

About Installing Wyse Device Manager Software


The Wyse Device Manager installation wizard automatically detects whether or not a new
installation or an upgrade installation is needed. If you launch the installation wizard on a
system without Wyse Device Manager software components, it automatically helps you to
perform a new installation. If you launch the installation wizard on a system with Wyse
Device Manager software components, it automatically helps you to perform an upgrade
installation. In an upgrade case however, you can still choose to install the software over
an existing installation of Wyse Device Manager (formerly Rapport software).

Note
Wyse Device Manager software supports upgrades of version 4.4.1 and
later. If you need to upgrade from a version prior to 4.4.1, you must upgrade
to version 4.4.1 (using the upgrade instructions for your version in the Wyse
Device Manager documentation) before you can upgrade to WDM version
4.5.3. Wyse Device Manager software also supports upgrades of older
Oracle installations of Wyse Device Manager.
For upgrading older versions of Oracle instances of Wyse Device
Manager - The ODAC component will be detected by the Wyse Device
Manager installation program. If the ODAC component is not already
installed on the target machine, then it will be installed by the Wyse Device
Manager installation program. After the ODAC component is installed, the
Wyse Device Manager installation program must be re-launched to finish the
installation process for an Oracle upgrade installation.

Note
Wyse Device Manager release 4.7 supports new installations and upgrades
from WDM 4.5.2 and WDM 4.5.3 to WDM 4.7 or from WDM 4.6
(HF04053008908) to hot fix HF04053022008 and then to WDM 4.7.
40 Chapter 3

Caution
It is highly recommended that you DO NOT install Wyse Device Manager
software on any server which is currently dedicated to other tasks (such as a
Domain Controller, Backup Controller, Mail Server, Production Web Server,
DHCP Server, MSMQ Server, Application Server, and so on). It is highly
recommended that Wyse Device Manager software be installed on a server
that is dedicated to Wyse Device Manager services.

Note
Using the Windows Firewall - If you are using the Windows Firewall and
you are running WIndows® Server 2003 SP2, WIndows® Server 2003 R2, or
WIndows® XP SP2, you must also complete the procedures in "Using the
Windows Firewall: Windows 2003 Server SP2, Windows 2003 Server R2,
and Windows XP SP2 Requirements" after installing and before using Wyse
Device Manager.
Using an Oracle Database - If you are installing the WDM Server on a
Windows 2000 Server with SP4 or a Windows 2000 Advanced Server with
SP4 and you are using an Oracle database, you must also complete the
procedures in "Using an Oracle Database: Windows 2000 Server with SP4
and Windows 2000 Advanced Server with SP4 Requirements" after installing
and before using Wyse Device Manager
Wyse Device Manager uses five major components to deploy its management functions:
• Database - The Database stores and provides access to all of the information for
device management, including logging, packages, user data, and Remote Software
Repository information.
• Software Repository - The Software Repository stores Wyse Device Manager
packages.
• Web Services - Web Services uses HTTP/HTTPS to enable push and pull
communications to devices equipped with the Wyse Device Manager Web Agent.
• Standard Services - Standard Services allows Wyse Device Manager software to:
· Execute pre-boot management functions on devices that support the Preboot
EXecution Environment (PXE).
· Upgrade older Wyse Device Manager (formerly Rapport) Web Agents (5.0.0.x) to
the new Wyse Device Manager Web Agent.
• User Interface - The User Interface allows you to perform all device-management
functions and provide visual feedback to your operations.

Installing WDM Using the Typical Installation Option


In a Typical installation, the installation wizard selects the default installation options.

Note
You can only use the Typical installation option when using an SQL Server
database or instance of MSDE. If you are using an Oracle database, you
must use the Custom installation option as described in "Installing WDM
Using the Custom Installation Option."
Installing Wyse Device Manager 41

During a Typical installation, the installation wizard will help you to install the following on a
single server (in the order shown):
1. Wyse Device Manager Database - The wizard installs an instance of MSDE as the
database.
2. Software Repository - The wizard re-configures Microsoft Internet Information
Services (IIS) FTP service, creates a local Wyse Device Manager user, and assigns
the user read/write permissions to FTP.
3. Web (HTTP) Service - The wizard re-configures Microsoft Internet Information
Services (IIS) Web service.
4. Standard Services - The wizard installs Standard Services.
5. Wyse Device Manager User Interface - The wizard installs the Wyse Device
Manager User Interface, an MMC snap-in.

Installing WDM Using the Custom Installation Option


In a Custom installation, the installation wizard allows you to select the configuration
options other than the default options. Custom installations options may differ depending
on the Sales Key (license) used.

Note
An Enterprise Sales Key allows the components to be installed on one to five
servers in any combination. An Enterprise Sales Key is also required to allow
the Wyse Device Manager Database to be installed on the Oracle 9i or later
instance. An Enterprise Sales Key is required to support secure
communication between the components of WDM.

With a Custom installation, be aware of the following:


• Web Services, Standard Service, and User Interface require MDAC 2.8.
• Wyse Device Manager software utilizes Mixed Mode authentication. Be aware that if
you are using an existing SQL Server that was installed using Windows authentication
mode only, the Wyse Device Manager Database user will be unable to log-in to the
SQL database, and the installation will fail.
• Enterprise Edition only - If your network has multiple subnets, consider deploying a
copy of the Wyse Device Manager Software Repository on each subnet. A Software
Repository on each subnet allows you to store large device applications and image
files locally. When you distribute upgrades to one or more devices on a subnet from a
local repository, you reduce network traffic.
During a Custom installation, the installation wizard will help you to install and configure
the following (in the order shown):
1. Wyse Device Manager Database - The Workgroup Edition allows you to use an SQL
Server or an instance of MSDE when installing the WDM database. The Enterprise
Edition allows you to use an Oracle 9i or later database, an SQL Server, or an instance
of MSDE when installing the WDM database.
42 Chapter 3

Note
If you want to use an Oracle 9i or later database with WDM and do not have
an existing installation of Oracle 9i or later, you must install the Oracle Client
as described in "Installing the Oracle Client" before installing WDM.
If you already have the Oracle Provider for OLE DB 9.2.0.7.0 and the Oracle
Objects for OLE 9.2.0.7.0 installed, and you intend to select the Oracle 9i Or
Higher option (for Databases Supported) during the WDM installation, you
will be prompted during the WDM installation to use the Oracle Net
Configuration Assistant to set up the Data Source as described in "Step 2
Setting Up the Data Source."
If you already have the Oracle Provider for OLE DB 9.2.0.7.0 installed but not
the Oracle Objects for OLE 9.2.0.7.0, and you intend to select the Oracle 9i
Or Higher option (for Databases Supported) during the WDM installation, you
will be prompted during the WDM installation to use the Oracle Net
Configuration Assistant to set up the Data Source as described in "Step 2
Setting Up the Data Source." However, you must also install Oracle Objects
for OLE 9.2.0.7.0 by completing the procedures in "Step 3 Installing Oracle
Objects for OLE 9.2.0.7.0."

Note
If you use SQL Server 2005 Express Edition for database, make sure the
"Log on as" account for the SqlExpress service is set to "Local System.” To
configure this, do the following:

• From the Start menu, navigate to Administrative Tools | Services.


• Select SQL Server (SQLEXPRESS) Service and right click it.
• Select Properties.

Figure 50 SQL Server Properties

· Click the Log On tab and select the Local System account radio button, as shown in
Figure 50.
Installing Wyse Device Manager 43

· Restart the SQL Server (SQLEXPRESS) service.


2. Server Roles - You can select which Wyse Device Manager components to install on
the target machine (machine to which you are installing Wyse Device Manager) and to
which folder on the machine to install the component.
• Web Service - The wizard re-configures Microsoft Internet Information Services
(IIS) Web service.
• Standard Services - The wizard installs Standard Services.
• Wyse Device Manager User Interface - The wizard installs the Wyse Device
Manager User Interface, an MMC snap-in.
3. Software Repository - You can select an existing FTP service or allow the wizard to
reconfigure Microsoft's Internet Information Services (IIS) FTP service.
• If you are using an existing FTP service, the wizard prompts you for an IP address,
username, and password (Workgroup licenses allow local IP addresses only).
• The wizard attempts to connect to the FTP service to ensure connectivity and read/
write permissions. The Wyse Device Manager software verifies an existing
connection. It does not configure FTP.
• If you are using IIS FTP, the wizard creates a local Wyse Device Manager user and
assigns the user read/write permissions to FTP.

Installing WDM 4.7 Enterprise Edition with a SQL Database


The options shown in the following installation instructions are valid for the following
conditions:
• WDM 4.7 Enterprise Edition
• A new installation of the WDM software (not an upgrade from an earlier WDM release)
• SQL database instance
• All components are installed on the same server

Note
To perform an installation with different conditions, select alternate options as
appropriate.

Follow these steps for a new installation of WDM 4.7 Enterprise Edition software:
1. Click the executable file name to extract the files to a local folder.
2. Navigate to the folder where you extracted the files and run the Setup.exe.
44 Chapter 3

Figure 51 Preparing Setup

3. The screen shown in Figure 51 appears, and the software checks for a prior installation
of WDM. When the Install Shield Wizard screen appears, click Next to begin the
installation.

Figure 52 License Agreement

4. When the License Agreement window appears, read the license agreement carefully,
and select the first option (“I accept the terms of the license agreement”), if you agree
to the license terms. Click Next to continue.
Installing Wyse Device Manager 45

Figure 53 Customer Information

5. Enter the license key. Based on the license key you provide, the installer will install the
Workgroup or Enterprise Edition. This example uses an Enterprise Edition License key.
Enter your user name and company name.

Figure 54 Database Configuration

6. Choose the database you want to use. For this example, the selection is Microsoft SQL
Server 2000 or higher, and the steps that follow are for a SQL database instance.
If you select the Oracle 9i or higher option, you will be instructed to install the Oracle
client. To install the Oracle Client please refer to the section “Installing the Oracle
Client” on page 32.
46 Chapter 3

Note
This database option is not available with a Workgroup license installation.
By default, a Workgroup installation installs MSDE as the database.

7. Click Next.

Figure 55 Setup Type

8. Select the Custom option. For more details on Typical and Custom options please
refer to “Installing WDM Using the Typical Installation Option” on page 40 and
“Installing WDM Using the Custom Installation Option” on page 41. Click Next.

Figure 56 Enterprise Database Confirmation


Installing Wyse Device Manager 47

9. The default option is The Wyse Device Manager database has not been installed. If
you have already installed the database on a different server, choose the other option
“The Wyse Device Manager database has been installed on the following server:” and
provide the corresponding information for that server. For this example, the first option
is selected. Click Next.

Figure 57 Select Server Role

10.By default, all the components are selected. To install the database on a different
server, select the appropriate options. In this example, all the components are installed
on one sever. Click Next.

Figure 58 Select Repository Communication Protocol


48 Chapter 3

11. Select the protocol to use for Repository communication. The options are:
• FTP - Download packages from the repository using the FTP protocol.
• HTTP - Download packages from the repository using the HTTP protocol.
• FTP and HTTP - Download packages from repository using either FTP or HTTP
protocol. If both are enabled, HTTP is tried first; if HTTP fails, the FTP protocol is
used.

Note
If you do not want to use FTP at all, select only HTTP in the window shown in
Figure 58.

Figure 59 Repository Authentication

12.Select the authentication option(s) to apply to software repositories. You can select any
or all of the options. If you select all three options, Windows authentication is applied.
The authentication options are:
• Anonymous access - This mode does not require a username or password to
access the repository.
• Windows authentication - This is the most secure form of authentication in IIS.
when you log in, NT validates your login and only your username is transmitted over
the network. No password is transmitted, so your password cannot be
compromised.
• Basic Authentication - This authentication mode requires you to enter a valid NT
login and password to gain access to the system. When Basic Authentication is
enabled, you are prompted for your username and password when you try to
access the virtual directory. The password is sent in CLEAR TEXT.
13.To change the password for the user “rapport,” check the Change Repository
Password checkbox, and provide the password.
14.To use an Active Directory user instead of rapport, select the second radio button and
provide the required information.
Installing Wyse Device Manager 49

Figure 60 Database Configuration

15.By default, WDM deploys an MSDE instance. Because this example is for a SQL
server installation, the second radio button (Use an existing SQL server with the
following settings) is selected.
16.Enter the server name, user name and password for the SQL database server. Click
Next.

Figure 61 Ready to Install

17.Click Install. A progress bar appears during the installation, as well as message boxes
describing the process.
50 Chapter 3

Figure 62 Install Complete

18.Click Finish.

Figure 63 Restart Computer

19.Select Yes, I want to restart my computer now.

Note
You must restart your computer before using WDM.
Installing Wyse Device Manager 51

Upgrading a WDM Installation


The options shown in the following upgrade instructions are valid for the following
conditions:
• Upgrade from a clean installation of WDM release 4.7 Enterprise Edition to WDM
release 4.7.1
• SQL database instance
• All components are installed on the same server

Note
To perform an upgrade under different conditions, select alternate options as
appropriate.

Follow these steps to upgrade from WDM 4.7 to WDM 4.7.1:


1. Double click the executable file name to extract the files to a local folder.
2. Navigate to the folder where you extracted the files and run the Setup.exe.
3. The WDM installer prepares for installation.

Figure 64 Preparing Setup

4. When the welcome screen appears, click Next to upgrade WDM 4.7 to WDM 4.7.1.
52 Chapter 3

Figure 65 Welcome Screen

5. The installer notifies the components to be upgraded. Click Next and then Install to
proceed with the upgrade.

Figure 66 WDM Upgrade

6. The wizard shows the installation progress.


7. The installer prompts for the SA password for the database.
Installing Wyse Device Manager 53

Figure 67 SA Password

8. Provide the SA password and click Next to proceed.


9. The installer displays the setup status.
10.When you are prompted to restart the computer, select the first option, as shown in
Figure 68 and click Finish.

Figure 68 Upgrade Complete

11. The computer restarts and the upgrade is complete.


54 Chapter 3

Using the Windows Firewall: Windows 2003 Server SP2, Windows 2003
Server R2, and Windows XP SP2 Requirements
If you are using the Windows firewall and are running WIndows® 2003 Server SP2,
WIndows® 2003 Server R2, or WIndows® XP SP2, you must log on as an administrator
after installing and before using Wyse Device Manager and add the Rapport4service,
Inetinfo, and Rptservicelogs programs to the Programs and Services list on the
Exceptions tab of the Windows Firewall dialog box (for procedures on adding programs to
the Programs and Services list on the Exceptions tab of the Windows Firewall dialog box,
refer to the Windows Firewall documentation on the Microsoft® Web site).

Using an Oracle Database: Windows 2000 Server with SP4 and Windows
2000 Advanced Server with SP4 Requirements
If you are installing the WDM Server on a Windows 2000 Server with SP4 or a Windows
2000 Advanced Server with SP4 and you are using a supported Oracle database, the
following changes must be made after installing and before using Wyse Device Manager:
Comment out the line below in the configuration file SQLnet.ora (this file exists in the
Oracle home directory under ora92\network\admin):
# SQLNET.ORA Network Configuration File: C:\oracle\ora92\network\admin\sqlnet.ora
# Generated by Oracle configuration tools.
NAMES.DEFAULT_DOMAIN = rap45.com
#SQLNET.AUTHENTICATION_SERVICES= (NTS)
(Must be commented as “#” for Windows 2000 Server with SP4 or a Windows 2000
Advanced Server with SP4)
NAMES.DIRECTORY_PATH= (TNSNAMES, HOSTNAME)
55

Figures
1 Computer Management Window 8
2 Web Sites Properties Window 9
3 Restart IIS 9
4 Application Protection 10
5 World Wide Web Service Window 11
6 Web Service Extensions 11
7 Virtual Directory Creation Wizard 12
8 Virtual Directory Alias Window 13
9 Web Site Content Directory Window 13
10 Virtual Directory Access Permission Window 14
11 IIS Resource Kit Tools Wizard 15
12 Customer Information Window 15
13 Setup Type Window 16
14 Select Features Window 16
15 Navigate to Self SSL 17
16 SelfSSL Window 18
17 Security Alert 18
18 Port Setting Preferences 19
19 Security Certificate 20
20 Server Manager Window 21
21 Add Features Wizard 21
22 Add Roles Wizard 22
23 Select Role Services 23
24 Role Services Options 23
25 WebDAV Extension 24
26 IIS Manager 25
27 Authentication 25
28 MyWDM Authentication 26
29 Add Authoring Rules - HTTP Rapport Server 26
30 Verify WebDAV Redirection 27
31 WebDAV Redirection 27
32 IIS Manager Window 28
33 WebDAV Settings 29
34 WebDAV Settings 30
35 Edit MIME Types 31
36 Welcome 33
37 File Locations 33
38 Available Products 34
39 Component Locations 34
40 Summary 34
41 Oracle Net Configuration Assistant - Welcome 35
42 Directory Usage Configuration 35
43 Database Version 35
44 Service Name 36
45 Select Protocols 36
46 TCP/IP Protocol 36
47 Welcome 37
48 File Locations 37
49 Available Products 38
50 SQL Server Properties 42
51 Preparing Setup 44
52 License Agreement 44
56

53 Customer Information 45
54 Database Configuration 45
55 Setup Type 46
56 Enterprise Database Confirmation 46
57 Select Server Role 47
58 Select Repository Communication Protocol 47
59 Repository Authentication 48
60 Database Configuration 49
61 Ready to Install 49
62 Install Complete 50
63 Restart Computer 50
64 Preparing Setup 51
65 Welcome Screen 52
66 WDM Upgrade 52
67 SA Password 53
68 Upgrade Complete 53
57

Tables
1 Required Hardware Configuration 4
2 Port requirements 6
Installation Guide

Wyse Device ManagerTM Release 4.7.1


Issue: 121508

Written and published by:


Wyse Technology Inc., December 2008

Created using FrameMaker® and Acrobat®