JOHN DOE 123 Main St. New York, NY 11111 (888) 888-8888 johndoe123@gmail.

l.com HOSPITALITY GENERAL MANAGEMENT A strategic, visionary, and award-winning make it happen leader who creates a Customer Destination business through creative and innovative branding strategies. Extensive track record of driving consumer loyalty, and brand equity in the hospitality industry, seeking a forward thinking organization where leadership, overall direction, and experience will create a powerful and engaging value proposition. Exhibit high visibility, capable of moving business to the next level, building a strong customer -centric staff, strong brand and value initiatives that will create a unique and compelling destination for consumers. Able to effectively and efficiently manage all regional hotel operations that achieve planned goals for integrity, revenue, house profit, and maintain company standards for guest satisfaction, quality assurance, and asset protection. Proficient in MS Word, Excel, Access, PowerPoint, and Outlook, Visipay, Vincard Version 3.1, and POS (Microns 8700, Aloha). Fluent in English, Spanish, German, Czech, Russian and French. CORE STRENGTHS 5-Star Quality Guest Services Leadership/Quality Assurance Limited/Full Service Experience Increased Revenues Risk Management/Minimization Turnaround Expert Asset Protection Multi-Unit Management (30- 620 rooms) Business Development Customer Satisfaction Staff Recruitment/Training Conflict Resolution Strong Marketing Promotions PROFESSIONAL EXPERIENCE ABC Company, Westlake Village, CA 1994 Present Privately held hotel/restaurant management company that operates destination hotels and several freestanding, corporate, white table cloth restaurants. Assigned to oversee various hotels as GM for the following destinations: General Manager ABC, McKinney, TX (10/2010 Present) Selected to directly manage all aspects relating to the construction of the Adriatica Development, as well as all pre-opening initiatives, and the day-to-day management of the resort. Provided direct leadership and cross-functional support regarding daily business operations Implemented various policies and standards in an effort to ensure property opening was efficient and smooth. Manage all facilities, including hotel consisting of 120 suites, a signature chef restaurant, and a private dining banquet hall with capacity for upwards of 1200 guest. General Manager ABC, Malibu, CA Hand-picked to develop and manage the pre-opening and opening phase for 110 room, boutique destination property on 120 acres in Malibu, CA, inclusive of 3 freestanding bungalows and cottages. Direct P&L oversight for the resort operations and management, and multi-unit operations totaling 125 employees and $45M in annual sales. Aggressively improved occupancy by 27% within highly competitive corporate travel market, and created and launched the Guest Value program that increased guest retention from accounts as Disney, Sony Pictures, and 20th Century Insurance Company. General Manager ABC, Big Sky, MT Assigned to a premium 4-star, 4-diamond, 29 suites and 1 Vista suite lodge in Big Sky, Montana, located in Meadow Village next to world class golf course designed by Tom Weiskopk, and tennis courts located 6 miles from Big Sky ski resort, inclusive small conference and banquet facilities for up to 40 people. Strategically upgraded, in-room amenities and hotels reservation system and rate structure. Implemented new sales and marketing strategies with development of new Website and attractive seasonal appropriate packages. Successfully increased occupancy and revenue to 70% at $110 ADR with 25% increase of annual revenue to $500K per annum property sold and changed ownership.

General Manager ABC, Beverly Hills, CA Oversaw all planning, coordination, construction, pre-opening and opening of this boutique style 32 all suites hotel minutes from Rodeo Drive, and maintained 5-star, 5-diamond rating. Hotel was operated under the philosophy of the late Thomas Carlyle, Art of Living Well., and generated high end, well-heeled entertainment and movie industry accounts. Attained $115 ADR, and strategically initiated white table cloth 40-seat dining room that generated close to $200K per annum in revenue. General Manager ABC Year to Year Provide best-in-class customer destination experience for this maj or 613-room business hotel located eight minutes from LAX between the Forum and Hollywood Park Race Track and Casino. Situated between all major franchises (Marriott, Sheraton, Hilton, Hyatt) managed the preconstruction, pre opening, opening, and day-to-day management. Boasting a coffee shop, white table cloth dining, large banquet facilities and two Corporate floors and lounge. From hotel opening, this establishment has enjoyed high occupancy, several accounts with major airlines and local corporations. Transferred to the pre opening phases and opening of the Crown Plaza Burlingame, CA. General Manager ABC, Solvang, CA Year to Year Attained $115 ADR, and strategically initiated white table cloth 40-seat dining room that generated close to $200K per annum in revenue. Managed all daily operations of resort hotel located in major tourist area of California, boasting 180 rooms, with 17 partners that had experienced severe cash flow problems, extensive operating costs, and low occupancy with no marketing plan or sales strategy. Aggressively developed comprehensive sales and marketing program. Revamped both restaurants and reorganized entire food and beverage operation. Strategically reduced labor expense and food cost, set room rates, developed work assignments, and established long-term lodging and dining agreements with a number of tour operators. Hotel changed the partnership structure 1987. Worldwide travel and work experience in Europe, Canada, Africa, the Caribbean, Asia, and USA Additional Related Experience: Relocated from ABC Hotels (SA) to ABC Hotels, the ABC Club in Chicago, IL. as a F&B Director and revitalized the hotel club with worn reputation and steady financial losses into a dynamic, economically buoyant award winning Hotel. Originated the highly successful Guest Chef Series with Frederick Sonnenschmidt of High Park Culinary Institute and Bernard Gaume, Executive Chef of Devonshire Hotel in London, England and introduced Cuisine Novelle. Played a proactive role in the pre-opening and opening of Helmsley Palace in New York while serving as the Executive Assistant at the Helmsley Park Lane Hotel in New York, NY. Executed comprehensive plan to refocus and attract under the Guest Value program that increased the guest retention by more than 30% over two years and established the Five Star/Five Diamond as a Signature Property of Helmsley Hotels. EDUCATION / TRAINING / CERTIFICATIONS Diploma Hotel Trade School, Vienna, Austria Diploma Ecole Hoteliere S.S.H., Lausanne, Switzerland Diploma Business Management, Lausanne, Switzerland Culinary and Kitchen Training (CECH), Muerthe et Moselle, France Hotel Catering & Institutional Management Association Certification #L354876 (LHCIMA) UK Certified Hotel Administrator (CHA) Michigan State, USA Certified Food & Beverage Executive (CFBE) Michigan State, USA