Emergency Response Team

Emergency Communications: Partnerships to Bridge the Gaps

Tanya Jones Manager, ERT Operations

2011 Sprint. This information is subject to Sprint policies regarding use and is the property of Sprint and/or its relevant affiliates and may contain restricted, confidential or privileged materials intended for the sole use of the intended recipient. Any review, use, distribution or disclosure is prohibited without authorization.

ERT Mission and Role

Mission: Partner with Public Sector & Enterprise clients in need of short-term communication solutions that ensure reliable, scalable and robust communications for short term events. Role: Coordinate personnel, equipment and infrastructure to provide turn-key communications solutions. Sprint ERT supports Federal & State Declared Disasters, National Security Events, training exercises, client driven business continuity incidents, remote operations and any short term communication needs. Team Full-Time ERT members combine extensive communications and deployment experience (public safety and military) and are supported by over 1,100 Sprint ERT Reservists Experience Sprint ERT has deployed over 5,600 times and counting.

2011 Sprint. This information is subject to Sprint policies regarding use and is the property of Sprint and/or its relevant affiliates and may contain restricted, confidential or privileged materials intended for the sole use of the intended recipient. Any review, use, distribution or disclosure is prohibited without authorization.

Communications: The Foundation of Response & Recovery

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Core Requirements to Continuity Management

Who is in charge? Do we have visibility? Implement COOP, BC, DR or EM What has happened? How has it affected us? Are our people ok? Are our facilities ok? Are we operational?

C3
Communications
Is it timely? Is it accurate? Do we have a Common Operating Picture?
4
2011 Sprint. This information is subject to Sprint policies regarding use and is the property of Sprint and/or its relevant affiliates and may contain restricted, confidential or privileged materials intended for the sole use of the intended recipient. Any review, use, distribution or disclosure is prohibited without authorization.

Communications is a Core Critical Infrastructure

Executive Order 13010,2 signed by President Clinton on July 15, 1996, which established the Presidents Commission on Critical Infrastructure Protection, alluded to what makes an infrastructure critical:

Certain national infrastructures are so vital that their incapacity or destruction would have a debilitating impact on the defense or economic security of the United States.
85% of all critical infrastructure is owned & operated by the private sector
Defense Industry Postal Shipping Agricultural Food Emergency Services

Level 3

Public Health

Level 2

Banking & Finance

Transportation

Chemical Industry

Level 1

Information & Telecomm

Power/Energy

Water

Fundamental Infrastructure

2011 Sprint. This information is subject to Sprint policies regarding use and is the property of Sprint and/or its relevant affiliates and may contain restricted, confidential or privileged materials intended for the sole use of the intended recipient. Any review, use, distribution or disclosure is prohibited without authorization.

Public/Private Partnerships

2011 Sprint. This information is subject to Sprint policies regarding use and is the property of Sprint and/or its relevant affiliates and may contain restricted, confidential or privileged materials intended for the sole use of the intended recipient. Any review, use, distribution or disclosure is prohibited without authorization.

Rapid Deployment Solutions - SatCOLT

SatCOLT
Satellite backhauled Cellular Site on Light Truck Connected to the national Sprint network

Satellite IP Solutions
Provides secure voice, video and data support Up to 25mbps Fixed or Wireless LAN / WAN VoIP

Voice
Cellular Push to Talk (Direct Connect) Talkgroup LMR Interoperability

Mobile Broadband
3G EVDO and 1XRTT Updating to 4G LTE
2011 Sprint. This information is subject to Sprint policies regarding use and is the property of Sprint and/or its relevant affiliates and may contain restricted, confidential or privileged materials intended for the sole use of the intended recipient. Any review, use, distribution or disclosure is prohibited without authorization.

Rapid Deployment Solutions IP Services

Fly Away Kit - FAK
1.5 meter, Portable IP solution Ship by carrier, counter to counter, or via own transportation Installation anywhere including roof tops for clear satellite visibility

Satellite IP Solutions
Provides secure voice, video and data support Up to 10mbps Fixed or Wireless LAN / WAN VoIP

2011 Sprint. This information is subject to Sprint policies regarding use and is the property of Sprint and/or its relevant affiliates and may contain restricted, confidential or privileged materials intended for the sole use of the intended recipient. Any review, use, distribution or disclosure is prohibited without authorization.

ERT Network Diagram

2011 Sprint. This information is subject to Sprint policies regarding use and is the property of Sprint and/or its relevant affiliates and may contain restricted, confidential or privileged materials intended for the sole use of the intended recipient. Any review, use, distribution or disclosure is prohibited without authorization.

Deployment Experience
Natural Disasters Man-Made Disasters Law Enforcement Actions Search and Rescue Field Training Exercises Common Infrastructure & Power Outages Devolution events Facility Moves and New Installations National Special Security Events Large Venue Support Pre-planned Continuity Events

2011 Sprint. This information is subject to Sprint policies regarding use and is the property of Sprint and/or its relevant affiliates and may contain restricted, confidential or privileged materials intended for the sole use of the intended recipient. Any review, use, distribution or disclosure is prohibited without authorization.

Confidential, Proprietary & Competition Sensitive

Why Exercise?

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National Level Exercise 2011 (NLE 11)

Tier I Exercise sponsored by DHS/FEMA New Madrid Earthquake Simulation Deployed assets at multiple locations to provide communications for NLE 11 exercise

1. Missouri National Guard Armory State EOC 2. Springfield Airport 3. Branson Field Hospital

2011 Sprint. This information is subject to Sprint policies regarding use and is the property of Sprint and/or its relevant affiliates and may contain restricted, confidential or privileged materials intended for the sole use of the intended recipient. Any review, use, distribution or disclosure is prohibited without authorization.

Joplin Tornado
Deployed within 12 hours Handsets, infrastructure, personnel State EOC Two SatCOLTs Law Enforcement Joint Operations Center St. Johns Medical Center - MO-DMT1 Command Center Mobile Medical Unit Temporary Hospital

2011 Sprint. This information is subject to Sprint policies regarding use and is the property of Sprint and/or its relevant affiliates and may contain restricted, confidential or privileged materials intended for the sole use of the intended recipient. Any review, use, distribution or disclosure is prohibited without authorization.

Engagement Process
Emergency Response Team 888.639.0020 254.295.2220 (GETS) ERTRequests@sprint.com
Tanya Jones Manager, ERT Operations tanya.lin@sprint.com (703) 929-9669

www.facebook.com/SprintEmergencyResponseTeam
2011 Sprint. This information is subject to Sprint policies regarding use and is the property of Sprint and/or its relevant affiliates and may contain restricted, confidential or privileged materials intended for the sole use of the intended recipient. Any review, use, distribution or disclosure is prohibited without authorization.

Q&A

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