Getting Started Guide

Version 1.80

Chapters
1. Scheduling Meetings Configuring Meeting Details Advanced Options Invitation Email, received by the Participants Invitation Email, sent to the Moderator (scheduler) Entering the Scheduled Meeting Room and Joining the Conference Two ways Moderator enters the meeting room Two ways Participants enters the meeting room Joining the conference: Using Browser Access Skype from your laptop Using an H.323 Room System Managing the Meeting Control Panel in Participants tab in Meeting Room Meeting Control Panel Full access for Moderator Quality Alarms Meeting Layouts Screen Share Layouts Personal Meetings Starting a Personal Meeting Personal vs. Scheduled Meetings

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1. Scheduling Meetings

To watch our training video on Scheduling Meetings, click here

Scheduling Meetings three easy steps

1. First, log into your account, at bluejeans.com/login.
2. Landing in your Meetings Room, click the Schedule Meeting button.

Scheduling Enter Details

3. Enter meeting details and click to save.

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D E

A. B. C. D. E. F. G.

Meeting Title (displayed in the waitingfor-meeting-to-begin welcome) Date/Time Repeat Meeting? * (daily, weekly or monthly) Participant passcode * Email invitations * Message included with the email * Advanced Meeting Options * (see next page) *optional

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Scheduling Advanced Options

Encrypt Meeting requires each participant that connects to your meeting has encryption turned on. If they do not have it turned on, they will see a message telling them encryption is required to join the meeting. (Skype is encrypted by default)
Moderator-less Meeting enable if you want participants to meet without the moderator having to start the meeting: Meeting begins after first 2 participants arrive. The person scheduling the meeting has the moderator controls (mute all, drop, etc.) available for use, should they decide to join.

Click View Configuration to jump to two other options, located in Room Settings:

Disable Audible Alerts turns off the alert tone when participants arrive or leave the meeting. Note: you can disable alerts in the middle of the meeting. Disable Video Animations disables the active speakers animated video thumbnail (not recommended ).

Scheduling Meetings Ready to Use!

Thats it! Your scheduled meeting is now ready to use, at the scheduled time or anytime earlier.
Click the Meeting Bar to expand and show meeting details and edit/cancel options at the bottom: A. Edit meeting: change meeting options or invite additional participants

B. Cancel Meeting: terminate the meeting reservation entirely. Invited participants will be sent a meeting canceled email. C. Share Meeting info: copy and paste to send via email or IM.
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Email sent to Participants

Participants receive an invitation to your meeting, with quick-links and instructions to attend meeting: Link to enter the Meeting Room, where they can then choose to join via one of six endpoints Skype participants quick link

Meeting information for Room System (IP, ID and participant passcode) Phone (audio only) dial-in instructions Tip: Click Direct-dial with my iPhone to speed dial into the conference.
Quick link for Lync access Quick link for Browser access

Email sent to Moderator

Moderator (the person who scheduled the meeting) receives a similar email, with the following differences:

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Note not to forward this email, as it contains the moderators exclusive passcode, and
The passcode displayed is used exclusively by the moderator to start the meeting: Meeting will not start until the moderator enters using this code. The exception is if the meeting was scheduled to be moderator-less. Moderators passcode can also be found in the Account > Room Settings section of their online account.

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2. Entering the Scheduled Meeting Room and Joining the Conference

To watch our training video on entering the meeting room and joining the conference, click here

Moderator can enter the Meeting Room two ways:

1. When its time for the meeting to begin, the moderator clicks on the link in the email invitation that was sent to the Moderator (contains Moderators unique passcode):

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Or, the moderator logs into their account and clicks the scheduled meeting bar, then Start Meeting:

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Participants (invited guests) also can enter two ways:

1. Clicks on the link in the email invitation that was sent to the Participant:

2.

Or, logs into the meeting room from the Blue Jeans web site (bluejeans.com), clicking Join A Meeting and entering the Meeting ID (and passcode):

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Joining the Meeting using Browser Access, from your PC or Mac computer
To access the complete Browser User Guide (and training video) click here

Browser Access allows desktop users to join a Blue Jeans meeting by simply using a browser. No need to install or log into a client (such as Skype). Please note:
This feature is in beta. Please send product feedback to support@bluejeans.com. DTMF option is not available at this time. HD resolution will be coming in the future. Mobile device (for iPhone/iPad and Android) application is not available at this time. Equipment and Network specifications (click here for complete list): Operating System required: Vista SP2 and above, Windows7 SP1 and above (Windows) OS X 10.6 and above (Mac) Browsers that are supported include: Mozilla Firefox 4.0 and above Google Chrome 10.0 and above Apple Safari 5.0 and above Microsoft Internet Explorer 8 and above Network specifications: Minimum bandwidth of 384 Kbps Firewall ports: Open UDP 5000-5999 and TCP 443 Ports. Outbound to BJN IP space 199.48.152.0/22 and 31.171.208.0/21

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Joining a Meeting using Browser access from your laptop

1. In the meeting room, click the Browser bar to expand, then click Connect.

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Joining a Meeting using Browser access from your laptop

2. A new window will launch. Click the Download button to install the Plugin.

Youll only need to perform these download steps one time.

The message may appear different, depending on which browser you are using. (Firefox is shown in this example).

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Joining a Meeting using Browser access from your laptop

3. Follow the installation steps: Save the file Download the installer, if required. Click Run to start installation Done. Youre in the meeting!

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Browser Controls

Click to see participants Device & Quality detail (red bar indicates quality alert).

Click your name to edit, and see Quality bars

Moderators (only) can click icons to mute an individuals Mic or Video Share Your Screen Mute Your Microphone Mute Your Camera

Moderators (only) can access Meeting Controls

Click Self View to show your own video

Leave Meeting (Moderator exiting has option to extend meeting for remaining participants)

Full screen view (Chrome only)

Change Screen Layout

Hide Participant List (on right)

Meeting Details (Access phone numbers, Meeting ID, and more)

Preferences: Choose desktop device you connect with Tip: check to auto-send audio & video automatically when joining

Sharing Content and Presentations from Browser access

1. Click the share screen icon in the lower left corner, then 2. Click the orange Share my screen bar when you are ready

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Joining the Meeting using Skype from your PC or Mac computer

To access the complete Skype User Guide (and training video) click here

Joining a Meeting using Skype from your laptop

1. Sign into Skype on your computer.

2. Click the Skype bar in the Blue Jeans Meeting Connect panel to expand, then click the Call button.

3. Skype will start ringing, with call coming from Blue Jeans. Click the green Accept button in the Skype panel to connect into the Blue Jeans meeting:

4. You are now in the audio portion of the meeting, via Skype! The BJN Active Meeting View Welcome page is displayed.

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Un-mute the Skype camera icon to show your video in the meeting.

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Sharing Content and Presentations from Skype on laptop

1. Click the Skype menu icon, 2. Click "Share Screens," and 3. Click the Start button when you're ready to share. The screen layout will automatically change to a presentation-friendly mode. 4. Message appears, announcing who is sharing Click here to visit more information from our Knowledgebase. Note: You will not be able to share Screens when using Skype from a Mobile device (iPhone, iPad, Android)

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Skype note: Enabling for Skype Mobile

Note: from the convenience of your laptop web interface, you can enable Blue Jeans to connect with Skype on your Mobile device. Click the check box, then follow the provisioning steps to add Blue Jeans in your Skype contact list.

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Joining the Meeting using an H.323 Room System

For complete H.323 Room System instructions (and training video) click here

Joining a Meeting using an H.323 Room System

1. Click the Room System bar in the Meeting Connect Panel to expand the dialing instructions.
2. Per the first instruction, from your Room System monitor dial the listed IP address, or bjn.vc

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Joining a Meeting using an H.323 Room System

3. Blue Jeans delivers, into your room system monitor, an input field for Meeting ID and Passcode, and displays a pairing code at the bottom: 4. In the final step, you connect into the meeting one of two different ways:
1. Enter Meeting ID and Passcode (if required). Press # to submit:

- OR 2. Enter the displayed Pairing Code in the Meeting Room Web field (using your laptop):

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Sharing Content and Presentations from H.323 Room System

Room systems can share by connecting laptops to the system, and enabling screen sharing from the room system remote control. Connect your laptop to the room system via VGA/DVI/HDMI interface and enable sharing on that end. Blue Jeans will automatically relay the content sharing across to remote participants.

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LifeSize

Tandberg

Polycom

3. Managing the Meeting

To watch our training video on Managing your Meeting, click here

Participants tab in the Meeting Room

Participants meet in the Blue Jeans Active Meeting View window:
Participants tab (in online Meeting Room) can be seen by everyone:

As the Moderator, John Smith can click any participant icon to control the meeting (mute their audio or video, drop them, etc.).

John Smiths view, from his PC (he will not see his own video in the BJN window).

Participants, however (Bob Singh, for example), only have access to their own icons.

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Meeting Control panel full access for Moderator

Camera: On/Video Muted/Disabled

Microphone: On/Mute/Disabled Indicates participant sharing screen

Drop participant from meeting

Endpoint Quality Source:

Room system

strong

critical

Skype

Lync

Google

Browser Phone

Star indicates meeting moderator Click to send meeting invitation email Click to lock the meeting to new participants

Click to end the meeting, and choose to: Leave, but allow participants to finish, or Leave, and end the meeting in X minutes, or Leave, and end the meeting immediately

Quality alarms
When Blue Jeans sees very poor network quality , we post a quality alarm indicator, along with problem description, into the Active Meeting View and Meeting Room. Please note: If you connection/bandwidth is too low, Blue Jeans will only keep your audio path open into the conference.

Your video is not being sent due to low quality

Your video resolution is too low to receive screen sharing John Smith is experiencing network congestion 31

[Name]s/Your video is not being sent due to low quality Cannot receive screen sharing due to low video resolution, or Skype for iPhone/iPad resolution too low to receive screen sharing, or Google Video needs to be configured to support higher resolution to be able to receive screen sharing [Name]/John Smith is experiencing network congestion

Meeting Layouts
Click the layout tab to choose three options: Active Speaker only is displayed, Active Presence displays all participants, with the active speaker enlarged at the top (with up to 5 thumbnails on bottom), or Constant Presence Up to 9 participants (most recent talkers) are displayed equally. Active speaker is outlined in yellow.
Click the Pinning pin to force a participant to constantly be seen as the main speaker (or main image), regardless whos talking. Click here for more instructions.

Active Speaker

Active Presence

Constant Presence

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Tip for Moderator: Click the Push button and all participants will have the same layout youve chosen displayed in their Active Meeting View.

Screen Share Layouts

When a screen is being shared, the meeting participants have six views to choose from:
Presentation PiP (picture in picture) Presentation centered / presenter in corner.

Active Speaker PIP - Presenter is centered, with presentation in corner.

Shared View - Presentation shared at 60% and presenter is at 40%. Presentation View - Only the Presentation is seen. Active Speaker Only the Active Speaker is displayed.
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4. Personal Meetings
Instead of scheduling a meeting, you can also use a Personal Meeting for quick, one-time, on-the-fly video conferences.

Starting Personal Meeting Starting a a Personal Meeting

1. Click the Personal Meeting bar to view ID, passcode and joining instructions.

2. Then, click the Start Meeting button.

Personal Meeting details can be shared with anyone to join your meeting from the Blue Jeans website. Your Meeting ID and Participant passcode are all you need to share with users to give them access to your meeting room. Click to copy meeting instructions to clipboard, then send onto participants via IM or email.

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Starting a Personal Meeting

3. John starts the meeting by clicking one of the Connect options (the device hell use to enter the meeting, such as Room System, in this example).

Hell deliver Meeting login instructions to the participants via email, IM or phone. Tip: click the Invite Participants bar, enter the email addresses, and Blue Jeans will deliver the invitation.
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Personal vs. Scheduled Meeting Personal vs. Scheduled Meeting

Differences between Personal and Scheduled meetings outlined below. For recurring meetings, Blue Jeans recommends using a Scheduled meeting:

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To learn more about our service, please visit bluejeans.com/support