Gmba PDF

Contents
LETTER FROM THE DEAN ABOUT S P JAIN History at a glance Ranking and Recognition Accreditations Vision, Mission, Goals and Values GMBA COURSE Degree Requirements Specialisations Pedagogy Admission Credit transfer and Recognition of Prior Learning Written Agreement between Student and S P Jain School of Global Management Orientation Attendance Academic Policy for Independent Study Students At Risk Record keeping Conduct of examinations Examination regulations Re-evaluations and retests Release of academic results Academic assessment Exams and quizzes Class contribution Individual and group assignments Action Learning project Applied Research Project Assignment submission Principles underpinning assessment policy and practices Grades Graduation, degrees and transcripts RIGHTS, RESPONSIBILITIES AND CONDUCT Rights of students Students with disabilities Responsibilities Academic Responsibilities 4 5 5 5 5 6 8 9 9 9 10 10 10 10 10 12 13 14 14 14 15 15 16 16 16 17 17 18 18 19 20 23 24 24 24 24 24
Master of Business Administration (Global) - September 2013
RIGHTS AND RESPONSIBILITIES OF STUDENTS UNDER AUSTRALIAN IMMIGRATION RULES Attendance Course progress Work rights in Australia Safety Campus code of conduct Misconduct Consequences of violation of Academic Integrity Code/Plagiarism/Cheating General appeal procedures Grievances Procedures for handling other grievances Disciplinary policies and procedures Suspension and review STUDENT SERVICES Library IT Centre Counselling Career Advice Campus Life Cafeteria Residences Sports Facilities Student Committees EMERGENCY CONTACTS Annexure 1 - Student Grievance Form Annexure 2 - Appeals procedure in Australia General information
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Letter from the Dean

Dear Student, Welcome to S P Jain. We are glad youre here and ready to embark on an adventure of global education, ultimately transforming the international world of businessand yourself. Since you have already completed an undergraduate degree, you know what university is all about. But things are a bit different here at S P Jain. Not least is the fact that youll be spending four months each in Sydney, Singapore and Dubai, experiencing life in three of the most exciting hubs of commerce. Despite the rigor of your studies, youll be surprised by the supportive, family feel of the Global Master of Business Administration (GMBA) course. Youll get to know both your peers and course directors extremely well, and youll grow to understand that our most important goal is to help you succeed. As part of our support, wed like to share with you how things work here. This handbook will help you figure out the system, and hit the ground running. Perhaps the most important point to take note of is our increasing focus on leadership, decision-making, and communications. S P Jain is unique among business schools in our comprehensive preparation of students in these areas. These interrelated skills are among the most sought-after on the job market, and the Passport to Excellence Program (P2E) will equip you, not just to find a job, but to excel in your career. Leaders must consistently make high-quality decisions, often under pressure. S P Jain emphasizes leadership by having students consider the elements of decision-making, and then re-enforcing this knowledge with exercises, analysis, and case-studies that facilitate practical application. Our coursework teaches leadership with a global perspective so that employees can think and act responsibly, solve vexing problems innovatively, and work collaboratively across diverse cultures. Students learn to lead, not just in business, but in society. Decision-making is an integral part of leadershipa complex exercise that requires recognizing key factors, gathering information, and analysing situations and options (including risks and opportunities). Decision-making is cross-functional and cross-disciplinary, and must take into account the learning styles, skill sets, and potential contribution of team members, as well as psychological, cultural, and behavioral issues. In addition to leadership, P2E also teaches effective business writing, oral communication, communication management, and research and citation skills. P2E is a one-year-long, fully-integrated component of the GMBA course, with faculty support available to students six days a week. Being a relatively young course, we are always looking for ways to improve. So if you have an idea, my ears (and my door) are always open. Please stop by, or send me an email, and tell me whats on your mind. After all, were a team, working together to create a new type of global education showing the rest of the world what a complete business course can be. Heres to a fantastic twelve months! Prof. John Davis Dean GMBA & MGB
About S P Jain
History at a glance S P Jain sister campus was established in Mumbai, India in 1981. Since its inception, S P Jain has been ranked in the top 10 business Schools in India. With global education at the heart of its courses, S P Jain has an established presence in Dubai (2004), Singapore (2006) and Sydney (December 2012); it is one of the youngest business Schools to be ranked by the leading world ranking authority the Financial Times, U.K. Ranking and Recognition S P Jain is registered and accredited as a Higher Education Provider with the Department of Education and Training, New South Wales, and the Commonwealth Governments new regulator the Tertiary Education Quality and Standards Authority (TEQSA) in Australia. S P Jain has won many prestigious awards including: Financial Times (London) ranked S P Jains Global MBA among the top 1% courses worldwide, consecutively in 2011 and 2012. Financial Times also ranked S P Jain's Global MBA course as worldwide no.1 for employed graduates within three months of graduation, no.3 for value for money, no.9 for salary percentage increase, and no. 10 for placement success. In 2011, the World Education Summit ranked S P Jain as the Best Higher Education Institute to provide Global Student Exposure. In 2010, CMO (Chief Marketing Officer Council) ranked S P Jain as Asia's Best Business School. CMO also praised S P Jain as having the best industry interface. In 2008, Nielsen ranked S P Jain as the no. 1 institution of Higher Learning in the U.A.E.
Accreditations Accreditations indicate that the School has met international benchmarks for curriculum, faculty, infrastructure, research and financial strength. TEQSA (the Australian Governments Tertiary Education Quality and Standards Authority) as a Higher Education Provider in Australia Association of MBAs (AMBA), U.K.: for the GMBA, EMBA and Master of Global Business courses. ABEST21, promoted by the Ministry of Education, Japan: for the Global MBA course.
Vision To be a world class provider of modern and relevant education Mission The mission of S P Jains GMBA course is to prepare through higher education courses, the global business leaders of tomorrow by integrating core management tools and concepts with specialised industry practices, taught in a global context with a diverse peer group of students under guidance of leading global faculty and with multi-cultural global experiences and learning. Goals The goals of S P Jain are to provide its students with: A high degree of global awareness, knowledge and understanding Rigorous courses that develop students' reasoning and analytical skills while balancing theory and practice through a case-study approach High-level interactivity between academic staff and students, in and outside the classroom Strong ethical values focusing on respect, discipline, and professionalism A dynamic atmosphere that encourages innovation and creative thinking In pursuit of these goals, S P Jain is guided by the following principles: As a scholarly community, S P Jain aims to uphold the values of intellectual freedom, honesty, openness and rigor. As a School, S P Jain opens new paths to understanding, supports critical and creative endeavours and provides an outstanding training experience for future leaders in academia, government and industry. As a School of learning, S P Jain seeks the brightest students from the widest range of backgrounds. It offers an outstanding education designed to equip each new cohort to succeed in a globalized environment, and define a future that it values. As a public-spirited School, S P Jain ensures that its student learning and knowledge transfer courses serve public ends. As an internationally engaged School, S P Jain works to meet global challenges with intelligence, ingenuity, and respect for cultural differences. It draws on the rich diversity of its staff and student body, nurtures strong relationships with local and international partner institutions, and is proud of a talented alumni network. As a School with a strong sense of place, S P Jain cherishes its campus locales, set in vibrant multi-cultural metropolises. Face-to-face teaching is the norm, scholars gather from around the world, and learning communities enrich their work with evolving technologies. As an employer, S P Jain strives for exemplary employment practices to attract, retain and assist the professional development of talented and diverse staff, and supports the educational goals of an inclusive School.
In pursuing its goals, S P Jain values: Academic freedom. Innovation, initiative and creativity. Leadership. Recognition of merit. Accountability, integrity and transparency. Equity, opportunity and diversity.
Teamwork. Sustainability.
Values Integrity: Integrity means doing the right thing, even when no one is watching. It means upholding all our core values including being honest, fair, and impartial at all times. We will speak up if we see this value compromised. Respect: We respect all stakeholders as contributors to the common good. We treat one another with sensitivity, empathy, care and consideration by being friendly and helpful at all times. Strive for Excellence: We are constantly driven to improve and challenge the status quo. Towards that goal, we give and receive constructive feedback and encouragement. We consider each others words carefully to learn new ways to improve. Prepared: We will thoroughly prepare for each task and meeting. Teamwork: We reach our maximum potential when we work as a team. We support one another and strive for our mutual, shared success. Dependable: When we say we are going to do something, we do it to the best of our ability. We consider our actions in the light of ethical standards and hold ourselves accountable. We depend on each other for support, and we offer and receive that support without hesitation. We are solution-oriented. We fix issues, not blame. Punctual: We follow the philosophy If you are on time you are late, if you are early you are on time. Being on time demonstrates the respect and commitment we hold towards our colleagues and our profession. Process and System Driven: We adhere to clearly defined processes and systems which are constantly updated. We will not bypass these, no matter how compelling the circumstances and temptation. Responsible: Our goal is success, but not recklessly and at all costs. Our success is based on helping our students, one another, the companies that hire our graduates, and (ultimately) society in general. Responsibility means showing respect for all stakeholders including society and our environment.
The Master of Business Administration (Global) [GMBA] Course

S P Jains GMBA is a full-time one-year on-campus course, designed to create professionals for a complex global business environment. Subjects are relevant, knowledge-packed and creative. Students learn to think, ask the right questions, analyse, work in teams, communicate professionally, be innovative, lead proactively, be open-minded, and maintain a positive attitude. The course focuses not only on knowledge but also on transforming students to appreciate, accept and adapt different cultures, business environments, markets, cost structures, and to get comfortable making decisions that take advantage of global choices. Students learn the latest insights about global business from our first rate international faculty, creating an engaging, rigorous and practical educational experience. The Applied Research Project (ARP) and the capstone Action Learning Project (ALP) further sharpens their analytical skills and teamwork abilities, preparing them for a lifetime of decision-making and leadership. Degree Requirements To fulfill the requirements of the Global MBA degree, students complete 46 credits in one year, with more than 800 hours dedicated to classroom interaction. Students spend 5 days per week, 4 hours per day in class. They dedicate at least 4.5 additional hours a week to three Passport to Excellence small-group workshops of 1.5 hours each. Textbook learning is balanced with a more engaged (performance-enhanced) learning environment. The residential nature of the program enables participants to pursue self-directed learning and to reflect upon the content of lectures and associated readings. SUMMARY Core Subjects Specialization Subjects Industry Interface Projects Total Credits CREDITS 25 13 08 46
Trimester I In Trimester 1, students complete 14 credits all from general business courses. Trimester II In Trimester 2, students complete 16 credits from a mix of general business courses and electives. It also includes an ARP of 3 credits. Trimester III In Trimester 3, students complete 16 credits from their chosen area of electives as well as the an ALP which is aligned to the chosen field. The project (ALP) is equivalent to 5 credits. Specialisations S P Jain offers the following specializations: Contemporary Marketing Management Global Logistics and Supply Chain Management Information Technology Management Details on course structure may be found at www.spjain.org/gmba Pedagogy The pedagogy for each subject is determined by the subject faculty in consent with the Dean. Most subjects are based on case studies, where students use real-life scenarios to learn and apply knowledge. Grading is done by evaluating quizzes, class contribution, individual and/or group assignments and end-of-term examinations. The final evaluation parameters will be given by the faculty before the faculty leaves the campus. In addition, students do an Applied Research Project (ARP) and Action Learning Project (ALP). ARP focuses on the application of research tools and techniques across an industry-specific theme and is issue-based; while the ALP is an integration of learning through management challenges focused on the themes of growth, innovation and competitive advantage for a specific company. The ARP culminates in research reports that focus on a certain industry issue, while in the ALP the students endeavor to create consultant-class reports to provide actionable strategic directions for an organization. A GMBA candidate enters the ARP phase as a researcher and emerges from the ALP phase as a capable decision-maker, advisor and team-player. The complete research endeavor is guided by in-house and corporate mentors and has multiple evaluated components such as literature reviews, viva, presentations, reports etc. This ensures a live exposure to the students; and at the same time the analysis of issue based industry scenarios in ARPs or higher-order management issues emanating and treated through ALPs result in better, contextual and meaningful outcomes. While engaging both the components, the students get substantial regional exposure, which is the key differentiator of the GMBA course. They have ample opportunities for interacting with business locals and understanding technical and behavioral dimensions of businesses operations throughout the region.
Admission Eligibility for admission to the Global Master of Business Administration is based on the following minimum requirements: Successful completion of an undergraduate degree. A minimum of 3 years full time work experience. Preference is given to those with additional postgraduate qualifications.
Credit Transfer and Recognition of Prior Learning (RPL) Candidates enrolling into the GMBA course will not normally be eligible to be exempted from any prescribed subject on the basis of previous studies. Written Agreement between Student and S P Jain School of Global Management Upon successful entry into an S P Jain course of study, new students will receive an Admission Letter from the Admissions Office which will take the form of a Written Agreement between both parties. This Agreement will contain a complete description of the course into which the student is enrolled. Students will be required to sign and return a copy of this Agreement to the Admissions Office to evidence their full acceptance of the offer of a place in their chosen course. The Agreement will include details of the full course costs and fees, the length and content of the course, semester start and completion dates, location data, and details on circumstances under which a refund is possible and the processes by which this can occur. Orientation In the week preceding the commencement of classes, S P Jain organises several days of orientation and induction for all new students. This introduces new students to the key personalities of S P Jain and also familiarises them with the different services provided and their locations. Students are provided with the detailed overview of the course of study that they are about to embark upon, choices that maybe available within these and when these choices are to be exercised. Students are made aware in some detail of the expectations to be met and all the different academic activities in order to fulfil the course requirements. It is during this Orientation that students are divided into classes and into groups within those classes for tutorial and other purposes. Students are also required to complete all visa, medical and legal formalities as applicable to the campus at which they would be undertaking their studies. Attendance Courses offered at S P Jain are intensive. Contribution in classes, tutorials and any group activity is an important part of the educational experience. Daily class attendance is therefore required of all students. This requirement formalizes the reciprocal responsibilities between students and faculty to be fully prepared for class and to contribute to joint learning. The success of a course depends upon regular class contribution by all students. This, in turn, depends crucially upon regular attendance by all students in all classes. Students grades will therefore be affected by their absence from classes.
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Students may not enter or exit the classroom while a session is in progress. If students are absent for two sessions in one subject, they will be downgraded by a letter notch. For example, if the original grade is A, it will be downgraded to A-. If absent for three sessions or more, an F grade will be awarded and no retest will be permitted, which could also result in the student not graduating from thecourse. Students are allowed to absent themselves for a maximum of six sessions per term. In case students are absent for the seventh session in the same term, they will be downgraded by one letter grade (and not letter notch). For example, if the students original grade is A+, it will be downgraded to B+. After the seventh absence, if the student absents further (8th time) in the same term, dual penalty is applicable in the same subject, i.e. 1 letter grade downgrade for 7th absence, and another letter downgrade for 8th absence in total a 2 letter downgrade in the same subject. For e.g.: if the original grade of a student is A+, he/she will now be downgraded to C+. For each increasing absence in the same course, the increasing penalty (one letter downgrade) applies. If the 7th and 8th absence of a student is in two different subjects of the same term, the student will be downgraded by a letter grade in each subject. The principle above applies to any additional absence beyond six per term. 80% attendance in guest lectures (as applicable for the specialization) is mandatory for placement eligibility.
In the scenario mentioned above, a retest is not permitted. A student would either need to do an Independent Study or redo the subject with another batch. For such cases for international students studying in Australia the School is obliged, under National Code 2007, to report such behaviour to the Australian governments regulatory authorities and this could impact upon the validity of the students visa. Excused absences Students who cannot attend class due to a medical illness must produce a medical certificate to have absences excused. Such students must retake the subject at the earliest it is offered again failing which it would result in an F. They should also enclose photocopies of hospitalization records of physicians orders, if appropriate (only certificates issued by a local physician will be accepted where the student is studying). Students with infectious diseases should report their condition immediately, and take all precaution to avoid spreading the infection. This could mean staying away from class or even from campus accommodation. In the event of a serious illness or death in the immediate family, students should notify and GMBA office and provide supporting documents to obtain an excused absence. These students will be permitted to take independent study by way for making up for subjects missed. For further details on the importance of attendance please see the following section Suspension and review under Procedures for handling other grievances.
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Academic Policy for Independent Study 1. The policy of independent study is for those students who are unable to complete a subject successfully on account of absence from class, on medical grounds or for justifiable reasons, acceptable to the School which leads to the student being unable to appear for the final examination. 2. A student who proposes to undertake an independent study for a subject must send a formal application to the Dean expressing intention to do so with an explanation for the request duly supported with documentation for the request. 3. On receipt of an application, the Dean will decide as to whether the students request is a valid request and approve or refuse the request. 4. For eligible students, the Dean will nominate a Faculty who will be the guide and mentor to the student. 5. The nominated Faculty will ensure the following. a. Fulfilment of contact hours b. Fulfilment of learning outcome c. Fulfilment of assessment type 6. Fulfilment of contact hours: The Faculty shall ensure that the contact hours are as prescribed in the course outline and that these are fulfilled by the combination of: a. personal contact with the student in chamber b. OR by a combination of personal contact and regular attendance in the library with in/out attestation by the librarian to authenticate the hours spent studying/researching the subject. The library hours may be documented through a log book maintained by the student. c. assignment of tutorials through Academic Managers 7. Fulfilment of learning outcome: It is of utmost importance that the nominated faculty ensures that the learning outcomes of the subject are not diluted. Towards this objective the faculty shall ensure a. Matching of learning outcome with assessment type prescribed in the course outline b. Matching of learning outcome with weightage of marks allocated for the assessment type 8. Fulfilment of assessment type, particularly final examination: The faculty shall set a standard question paper for the final examination, the difficulty level of which is equivalent to the final exam administered to other students. 9. Besides the above the faculty will also ensure that the student has acquired adequate knowledge and skills as stated in the course outline for the concerned subject. This can be ensured through prescribed textbooks and reading materials. This can also be ensured through assignments, quizzes, tests, etc. 10. The final exam paper set by the faculty shall be vetted as per the procedure laid for normal question papers administered to all students in the normal course. 11. The exam shall be independently invigilated by Academic Managers/Course coordinators. 12. The faculty would be required to evaluate the paper and send the statement of marks covering the marks secured in the final examination, tests, quizzes, individual assignments, etc. This should be in line with the assessment type mentioned in the course outline. 13. The faculty would also be required to send a declaration through the Dean to the Director of Examination that all the requirements of the contact hours and the learning outcomes match the assessment type and weightage prescribed in the course outline have been complied with. The declaration needs to be attested to by the Dean. 14. The statement of marks and declaration by the faculty would be sent to the Course coordinators who in turn would forward the same to the Director of Examinations with a request to put forth the same to the Examination Board. 15. On reviewing the papers received Director of Examination would put forth the same to the Examination Board. 16. The Examination Board would follow the usual procedure of grading the student and declaring the results. 17. The minutes of the Examination Board would be the place before the Academic Board for a final approval. 18. If the examination is a second attempt for the student, the highest grade that would be awarded would be a C.
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Students At Risk S P Jain is committed to fully supporting every student through to the successful completion of his/her chosen course. This is evidenced by the following range of identification and remediation processes: a) Identification of at risk students The first piece of formal assessment in each course/subject will be held within the first 4 weeks of each study period. Assessment participation will be recorded by the relevant Course Manager. Students failing to submit early assessments will be cross-referenced by the Course Manager with student engagement through the Student Counsellor; with at risk assessments reported at the end of weeks 4 and 8 of each study period to the appropriate Dean. Class attendance of at least 80% is required of all students and rolls are taken for all classes. The rolls are monitored by the relevant Course Manager and reported to the Dean at weeks 4 and 8, after consultation with academic staff in relation to any cases where non-attendance patterns by students is detected. The IT Manager will report to the relevant Dean at weeks 4 and 8 of each study period with sessional log-on data for all students into Blackboard; highlighting students showing low or unusual log-on patterns. The Student Counsellor will report at the end weeks 4 and 8 to the Deans on academic progression and nonacademic engagement by students, highlighting potential at risk students, along with remedial programs under way (e.g. a formal meeting schedule or reporting contract). b) Remediation As soon as possible after weeks 4, 8 and the final examinations of each study period the Deans and Head of Campus shall meet to consider the reports on at risk student identification and confirm remedial actions. These remediation actions may include additional coaching, mentoring, buddy arrangements, greater access to teaching faculty, and regular personalised support from the Student Counsellor. c) Implications for international student visas in Australia S P Jain is required by Australian regulations to systematically and closely monitor student course progress. International students whose progress is not assessed as satisfactory by the School, after implementing the foregoing at risk identification and remediation processes, are required to be reported to the Department of Immigration and Citizenship through their Provider Registration and International Student Management System (PRISMS). Such a report can lead to cancellation of the students visa, thereby invalidating the students right to stay in Australia. Unsatisfactory progress includes academic progression, behaviour, attendance and other elements mentioned below under Student Rights, Responsibilities and Conduct. It remains a primary objective of the School to fully support our students through their chosen course of study, but an equal obligation rests with the student to fully commit to and engage with the School to achieve the successful outcome desired by both parties.
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Record keeping In accordance with Australian regulatory requirements, S P Jain will maintain a strong policy on accurate and current records collection and keeping. Students will be required to update their personal contact details via Blackboard or otherwise as advised by the course manager as part of their re-enrolment process every semester (or at 6 monthly intervals whichever is the shorter). These details include residential address, mobile phone number, email addresses. Student records of progressive and full assessments will be maintained by S P Jain for at least seven (7) years on campus servers, backed up on international servers. Conduct of examinations All examination arrangements are handled by the GMBA Course Office. Formal examination notification giving details of the examination schedule, venue and seating arrangement will be forwarded to the students approximately two weeks before the scheduled date of the exam. Exams may be held during the day, in the evenings or even on weekends, and a student should check the examination schedule carefully. Students are not permitted to approach the faculty directly to reschedule exams or to make special accommodations. Any rescheduling request needs to be submitted in writing to the GMBA Course Office, clearly stating the reasons for such a request and detailing any requests for special assistance. Examination regulations Students must appear for the exam at the scheduled date and time, and in accordance with the preset seating arrangement, as announced by the GMBA Course Office. After the first 30 minutes of the exam, latecomers will not be allowed to enter the exam hall. In case of a closed book or closed notes examination, all books, notes, papers and bags must be left in a designated place. No exchange of items, including books, notes, stationery or chargers, is permitted in the exam hall. Electronic communication devices such as mobile phones are not permitted in an exam hall. Students must sign the attendance sheet circulated in the exam room. Only roll numbers should be mentioned on the written/electronic examination submission document. Students should not write their name on the answer booklets, since evaluations are done anonymously. Students are responsible for verifying they have been issued correct and complete examination documents. Students may draw the attention of the invigilator by raising their hand. If students finish an exam early, they may submit it to the invigilator and leave. Students are responsible for turning in answer books to the invigilator. Under no circumstances may answer books be taken out of the exam hall. Invigilators have sole authority for resolving queries or disputes in the exam hall. At the end of the exam, the invigilator will collect the answer books from the desks of students who have not yet left the room. Students who disturb others will be warned by the invigilator. Should the conduct persist, students will be required to leave the exam hall. Dishonest behaviour will result in the student failing the exam, and possibly being expelled from the School. In situations of critical illness or bereavement, students should contact the GMBA Course Office and the Dean about the possibility of special exam arrangements. Requests must be supported with appropriate documentation. Misreading the examination timetable is never an acceptable excuse for missing or being late to an exam.
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Re-evaluations and retests Re-evaluations Graded progressive assessments, assignments and examination papers (with feedback) will be returned to students either in class or on Blackboard, usually within four weeks of submission. Students who seek more feedback or are dissatisfied with the marks assigned should initially approach their academic faculty. If a mutually agreeable outcome is not immediately forthcoming then the student may submit a re-evaluation request form to the Course coordinator in the GMBA Course Office. The coordinator will give a copy of the form to the student. The GMBA Course Office will forward requests to the respective faculty member. If a score of a particular question is being contested, the faculty member may examine the entire exam paper again and may increase or decrease the final score, as the case may merit. The faculty member may require additional time to return results. The decision made by the faculty member is considered final. Exams may only be re-evaluated once. Unless decided otherwise by the Dean, students earn a 'zero' for any evaluations they did not submit or complete. Retests Students who do not qualify for progression to the next term or for graduation may apply for a retest for subjects in which they earned a D or F as the case may be. To compensate for retesting, students are eligible for a grade which is C or lower. A retest grade is considered final, and is included when calculating the CGPA. To apply for a retest, students submit an application to the GMBA Course Office for approval by the Dean. The application must clearly state the reasons for the retest. Only one retest will be allowed per subject. Daily quizzes may not be retested. Retests take place on scheduled dates arranged by the School. Students will have to pay a prescribed fee for re-evaluations and retests. The Retest fee would be USD 200 per subject. Release of academic results All grades are posted on Blackboard, including progressive assessment results posted by academic faculty. Each students interim mark for the final assessment and overall course grade will be posted on Blackboard by the Registrar following submission of final assessment marks by academic faculty and subsequent progression through moderation and validation processes and Examination Review Committee review. Final grades are declared after ratification by Academic Board. In the unlikely event of any changes to interim grades, these will be advised to students by the Dean. CGPA is also made available through Blackboard.
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Academic assessment S P Jain uses a system of continuous student evaluation, rather than a single end-of-term final examination. At the start of each subject, lecturers provide students with a written document explaining assessment forms and their direct relevance to the learning outcomes for that subject. In addition to a written examination, assessments include at least two of the noncompulsory criteria listed below: Final exam Quizzes Class contribution Case analysis Assignments Group work Midterm exams Presentations Papers
Each subject at S P Jain is designed to help students achieve the prescribed learning outcomes as well as develop essential academic and professional skills such as writing, editing, research, analysis, listening and teamwork. The overall assessment regime has been approved by and is continuously monitored by the Schools Academic Board. Special assistance will be provided to students with special needs in completing assessments; although sufficient advance notice by students is necessary to enable this support to be prepared. Students will receive timely and constructive feedback on all progressive forms of assessment to assist their learning and preparation for future assessment. All assessment results will be held in the School records system on Blackboard. At the end of each term students will be required to provide feedback on subject content and academic staff performance, and feedback on the form and effectiveness of subject assessments is most welcome at that time. Exams and quizzes Students usually take written, invigilated individual examinations at the end of the term. The exams typically include short essay responses to material covered in lectures or readings. Quizzes are impromptu tests comprising short-answer or multiple-choice questions based on material from lectures, readings or discussion groups and will commence early in each term. Class contribution In corporate life, Business Managers interact with others mostly orally and spend relatively less time reading or writing reports. For this reason, oral skills are given a high priority at S P Jain. The classroom is considered to be a laboratory where students practice persuading their peers on the correctness of their approach to a topic. This style of teaching fosters a discovery-driven mindset and builds skills. Most subjects have 15% - 30% of their evaluation based on class contribution. Some characteristics of effective class participation include:
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Points made are helpful in increasing understanding. Comments take into account ideas offered by others. Comments show evidence of a thorough reading and analysis of the case. The participant distinguishes among different kinds of data such as, facts, opinions, assumptions, and inferences. Points illustrate a willingness to test new ideas. The participant interacts with other members of the class by asking questions and challenging conclusions. Comments are concise, accurate, relevant and timely (CART)
Individual and group assignments Consistent feedback from employers confirms their strong expectation that graduates have highly developed teamwork skill. S P Jain recognizes this and students will gain knowledge on the dynamics of good teamwork as well as having many opportunities to practice and refine their skills. Assignments may be designed for either individuals or groups. Normally, the outcome of an assigned task will be summarised in three or four typewritten pages. If exhibits or models are constructed, these are to be explained within the page limit. A lecturer will assess an assignment more highly where the topic is treated in depth and statements are well documented, as opposed to a superficial treatment and data-free conclusions. When an individual or group selects the topic for the assignment, the choice of topic is an important consideration in the assessment. The assignment will be expected to include a specific statement concerning the topic, the reason for choosing that topic, as well as an in-depth analysis of the topic. It will end with a set of conclusions drawn from the analysis and the reasons for these conclusions. In most subjects where group work is prescribed, there will be an element of peer evaluation in the overall assessment scheme. This element will be moderated by the lecturer to limit dysfunctionality and bias. Action Learning Project (ALP) GMBA students are required to submit an individual Action Learning Project (ALP). The ALP report incorporates results of a self-directed research project related to the student's area of specialisation. The topic is to be finalised in consultation with a faculty mentor who will be nominated in the Subject Outline upon commencement of the ALP. All ALPs require the collection of primary and/or secondary data, literature review, data analysis and report writing. The ALP report is to be issue based, that is, it addresses a shortcoming or gap discovered by the student during a literature review. Alternatively, it may address some live issue being faced by the corporate sector or a particular company. What is it we do not know? Where does ambiguity exist? Once identified, the issue can be refined by an examination of the empirical data, refined analysis and/or creative thinking. A schedule of milestones should be developed and met through the research project. These milestones can be broadly defined as: Selection of topic and scope. Proposal submission that includes literature review and research methodology. Finish data collection and analysis. Formal interim review with the mentor. Final document submission. Presentations with formal evaluations. ALP reports are to be supplemented with documentation such as quantitative and qualitative investigations, questionnaires, and/or statistical analysis. The schedule for the ALP should be contained within a student diary in which records should be kept of student activity, milestone achievement and reflection on learning outcomes.
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Applied Research Project (ARP) This Project is equivalent to a 3-credit subject. Each student is required to form into groups of 4-6 members based on their interests, discipline or any other attributes relevant to the Project. To facilitate the formation of the groups, students are required to create a resume detailing their background, areas of interest relevant to the Project and to make their resume available to the other students. Once formed, groups will choose a project that is available or contact companies that they are interested in working with. The projects involve those made available by companies to S P Jain contacts. The S P Jain mentor will inform students about the project. The groups will then accompany their S P Jain mentor to the companies identified where the scope of the Project will be negotiated. The students will work on the Project during time when classes are not scheduled and make their visits to companies outside of classroom hours. All Projects must be based on primary data and not involve the use of secondary data alone. Primary data should be collected from companies and relevant stakeholders and secondary data collected from online, newspaper and other relevant sources. In addition to the S P Jain mentor, students may contact other members of staff for guidance. Groups should keep the S P Jain and company mentors informed of progress at least fortnightly and shall be required to make a formal presentation on progress with the Project at the end of each term. A final written and bound report for presentation to both, the company and to S P Jain shall be prepared by each group in a way that: Satisfies the requirements of what was originally agreed upon between the group and the company; Meets the academic requirements of S P Jain. Typically these requirements will be: o Introduction to the topic/rationale for the study o Literature review o Questions to be answered o Research Methodology Primary data collection o Data and data analysis o Inferences / Conclusions from data o References / Bibliography Assignment submission Assignments must be turned in on time. Extensions for deadlines may be granted only in extreme circumstances. The decision to grant or refuse an extension is made by the faculty in coordination with the GMBA Course Office. Requesting an extension does not guarantee that it will be granted. Every assignment, whether hard or soft copy, must use the appropriate front page template. Assignments without front page details will not be accepted. Students will receive a soft copy of the template via email from the course office. All soft copy individual assignments should be submitted using the roll number as the file name. All soft copy group assignments should be submitted using the group number as the file name, for example, group 16. Every assignment will be verified for originality. For more details, see the section in this handbook on plagiarism. Students should keep a copy of every assignment they submit.
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Principles underpinning assessment policy and practices a) Assessment should reflect subject content. Assessment tasks should be matched to desired subject learning outcomes and include the range of concepts, thinking processes, skills and attributes, including attributes, as set down in the stated learning outcomes for the subject. b) Assessment should be appropriate, meaning that there should be a match between each assessment task and: the nature and extent of concepts, thinking processes, skills and attributes, including graduate attributes being assessed; the level of the subject; the mode of study. c) Assessment should be reliable, meaning that teaching staff and curriculum planners regularly evaluate each assessment task to ensure its reliability in providing accurate and consistent information about student performance. d) Assessment should be fair and equitable, meaning that: all students will be provided with adequate and appropriate learning opportunities throughout a subject to enable them to demonstrate their knowledge, thinking processes, skills and attributes, including graduate attributes through the set assessment tasks; all students will be informed at the start of each course about the assessment tasks associated with a subject, and the assessment criteria for each assessment item; when marking assessment tasks, all judgments about achievement will be made against stated assessment criteria (criterion-referenced assessment); and moderation processes will be an integral part of the assessment system for each subject where multiple markers are involved to ensure fair and equitable marking and grading of assessment tasks and maintenance of standards. processes and practices that are part of the assessment system for any student will be transparent to teaching staff and the students. assessment systems will be reviewed as part of regular subject reviews.
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Grades The assessment/grading policy of S P Jain consists of 2 parts (A) and (B). In Part A, the assessment/grading policy is applicable where the batch size of the students is 20 and more. In Part B, the assessment/grading policy is applicable where the batch size of the students is less than 20. Part (A): Steps to Compute A+ to F grade (for batch size 20 and more students) Step 1: From the raw scores obtained by the students for each subject, construct a normal curve for all subjects having more than 20 observations. Step 2: Using subject-wise average and standard deviation compute scores corresponding to 2Standard deviation For 2 Standard deviation score: Subject-wise Raw Average Score 2* Subject-wise Standard Deviation Step 3: Compute the bottom 5% of raw scores for each subject to determine the bracket consisting of D and F Step 4: Students obtaining scores 2 and below 2 standard deviation score will be assigned F grade and students obtaining scores more than 2 standard deviation scores but falling within the bottom 5% bracket will be assigned D grade. Step 5 The present system of grading policy will remain effective between A+ to C-. Part (B): Computation of A+ to F grade (for batch size less than 20 students) Instructions to faculty be given stating clearly that the degree of difficulty be built in the evaluation system, proposed by the faculty, in a manner that ensures a spread of at least six grade-points with B grade as the mean For example, A+ to B-; A- to C; B- to F, etc. Information to students on Assessment and Moderation of Assessment At the beginning of each subject, lecturers provide a written explanation of grading procedures. In general, a weighted average total of all the evaluation components are generated at the end of each subject for every student. Then students are graded relatively on a bell curve using a weighted average, comparing performance against their peers in the subject. Letter grades denote the following levels of performance:
Letter Grade A+ / A / AB+ / B / BC+ or lower Percentage of Class 25% 50% 25%
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Letter grades denote the following levels of performance: Letter Grade Grade Point Performance Level A+ 4.30 A 4.00 Excellent A3.70 B+ 3.30 B 3.00 Good B2.70 C+ 2.30 C 2.00 Satisfactory C1.70 D 1.00 Low Pass F 0 Fail Note: Letter Grade E will be awarded for Exempt subjects The following non-letter grades and notations are used in the academic records but are not included for the calculation of CGPA. Students with grades of I or W may come back later and complete the subject within specified time periods, and new grades will be recorded. Pass Fail I W Pass for subject with Pass/Fail grading only Fail for subject with Pass/Fail grading only Incomplete Withdrawn from the subject
CGPA is the weighted average of all the grade points earned by a student in the course divided by the total number of credits in the course. A student who has not completed all the requirements for a subject may be assigned an incomplete grade (I grade) and may be required to complete the work within a specified period. If this condition is met satisfactorily, the I grade will be replaced with a substantive grade. Students who withdraw from a subject after the specified census date or do not submit satisfactory assessable items will receive an F grade for the subject. This usually results in both academic and financial penalty as the fail grade is included on the students Academic Record and the subject will need to be taken again successfully for the student to graduate. The grade points aggregated across all subjects studied by a student give the cumulative grade point average (CGPA) for that student. The CGPA is calculated as a weighted average of all grade points divided by the number of credits.
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Grading Requirements Requirements for Promotion to Next Term CGPA in each term should be higher than 2.0; AND No more than one F and one D in a term; AND No more than 3 Ds Requirements for Award of Degree CGPA of 2.0 or higher in all terms; AND No more than two Fs total (of all the 3 terms together), with no more than one F in a term; AND No more than four Ds and two Fs total (of which there should not be more than one D and one F in one term) If a student is unable to improve the grades or is unable to complete the subject successfully, such a student is given a further opportunity to do an independent study (note on independent study is available in the handbook) The fee for an independent study would be USD 1000 per subject. Calculation of CGPA CGPA = E.g.: Subject Student's Credit Grade (a) 1 Decision 2 1 A+ BCGrade Point (b) 4.30 2.70 1.70 Total Grade Points (a*b) 4.30 5.40 1.70 11.40 4 2.85 Sum of Total Grade Points Total credits
Subject
Microeconomics Accounting for Making IT Management
Total of grade points obtained (Sum of a*b) = X Total number of credits (Sum of a) = Y CGPA (X/Y) up to 2 decimal points
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Graduation, degrees and transcripts The Registrar shall have overall responsibility for the staging and conduct of graduations. In the discharge of these responsibilities, the Registrar will be expected to work cooperatively with the President, Deans of Studies, Heads of Campuses and the leaders of the student organisations. The Examination Board committee shall recommend to the Academic Board the names of those candidates who have fulfilled all requirements for an award and therefore are eligible to graduate. In turn the names shall be referred to the Board of Directors for their endorsement. The Registrar shall write to each graduand and provide full details of all the arrangements surrounding attendance and participation in the graduation. If there are any additional activities that are being conducted at the time of the graduation, either by student or alumni group, then details of these activities will also be included with the Registrars advice. Graduates will be given the official testamur at a public ceremony convened for this purpose. Graduates will also be given either at that ceremony or separately, a transcript detailing the subjects completed their credit value and the grade obtained for each subject. Deans list is an honor roll of students who have achieved academic excellence as evidenced by their CGPA scores. For the first and second term, the top 10 percent of all scholars are inducted to the list. For the third term, the top 10 percent of each stream are inducted. Inclusion is highlighted on their transcript. The Dean may also decide to recognise outstanding achievement within areas of specialisation. In recognition of outstanding academic achievement students on the Deans List will be mentioned as part of the graduation proceedings. The Registrar in consultation with the Chairman, Board of Directors and the President shall decide on the format of the graduation ceremony including the production of a souvenir programme listing the names of the graduands, arrange an occasional speaker as the principal guest and possibly some musical interlude. A celebratory dinner may also be organised in association with the graduation and attended by the graduates and their guests, the President and academic staff and other invited guests Students who are not attending graduation may arrange to collect their degrees and transcripts from the Registrar's office or campus office at an agreed date and time any time after the graduation. Students who cannot collect their documents personally can authorise someone to do so (in writing) on their behalf, or request that documents be sent by mail, for which a postal charge will be applied. Duplicate degree scrolls and transcripts may be ordered from the Registrar. A duplicate degree scroll costs A$100 plus postage (A$10). Duplicate transcripts cost A$25. Students who do not graduate receive a copy of their transcript with grades.
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Rights, Responsibilities and Conduct

Rights of students Students enrolled with S P Jain enjoy certain rights and expectations. They can expect that the content of courses will be up to date and based on research, study and academic discussion. Further, the level of the course will be consistent with the requirements of the Australian Qualifications Framework (AQF) or its international equivalent and prepare students for employment in those professional fields apposite to the courses for which they have enrolled. Students can also expect access to a supportive learning environment including appropriate and properly maintained and equipped facilities such as classrooms, library, computer work-stations and Internet connections. Students can also expect access to fair and efficient administrative procedures including accurate, timely and helpful information on the subjects available, enrolment, financial and advisory services. Further, S P Jain is committed throughout to policies designed to provide equal opportunities for all students regardless of their ethnicity, age, marital status, gender, disabilities, religion or sexual preference. The abiding aim is to enable each student to develop to his/her full potential and that growth is not limited by any extraneous considerations. To reinforce this policy, the use of non-discriminatory language is encouraged, as is free speech. Students with disabilities S P Jain is committed to the fair and equal treatment of its students, regardless of personal disabilities. All such matters will be handles on free and confidential bases to the student and should initially be raised with the Student Counsellor. All matters concerning disabilities will be handled in accordance with the Commonwealth Disability and Discrimination Act 1992 (as amended in 2005). Also applicable is the Disability Education Standards (2005) see www.dda.edustandards.info/ Responsibilities Students are expected to be diligent in their studies and regular in their classroom attendance. In particular, they are expected to read any instructions given for a subject and to the best of their abilities make genuine attempts to progress successfully through each subject by meeting the requirements set, as well as any deadlines for assignments and maintain punctuality in their lectures or tutorials. They are to respect and use property in a way that is consistent with any requirements specified. They are to ensure that their enrolment details are kept up to date, that they meet their financial obligations and respond to official communication in a way that is both timely and complete. Students are expected to treat staff, fellow students and visitors courteously and to refrain from any behaviour that might be deemed to be discriminatory or constitute harassment. Academic Responsibilities Students are principally required to carry a professional approach at all times. Professionalism should be reflected in every activity, inside or outside the classroom, on or off the campus. Special care should be taken to ensure that their activities/thoughts are legal, ethical, in conformity with the Schools principles and not causing discomfort to anyone else. While S P Jain promises to create an enriching learning environment for its students, it expects the students to foster its efforts by participating and taking active responsibility to acquire and imbibe the knowledge being imparted to them. Students will consciously endeavor to achieve higher levels of performance and will strive towards self and institutional development.
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Preparation: Pre-class preparation forms the essence of the learning model at S P Jain. Students are required to prepare adequately before every class. The preparation may be library readings, case-analysis, discussion in groups, collection and analysis of data, etc. Such a preparation leads to effective class contribution and joint learning. Students should contribute proactively in class, bringing insights from their work experience, new thoughts, innovative ideas, and strategies to the discussion. This leads to a healthy learning environment. Timely submission of Feedback Forms: Interim student feedback on every Professor is taken. This feedback is taken to ensure that the subject is being delivered as per expectations, and if any corrections need to be made, like slowing down the pace, need for more examples, etc. A final feedback is taken at the end of the subject. This helps the School in ensuring that the Professor delivers up to the expectation. Also Professors for future batches are invited only on the basis of their past performance. Group Learning: Students are expected to study in groups. Peer learning is an important vehicle to enhance group dynamics, effective leadership, capitalize on the available pool of talent and emerge with innovative solutions. Academic Integrity: It is expected that the work submitted by a student, whether individual or group, is original. Academic Integrity is of prime importance at S P Jain. (see section below) Guest Lectures: Students are required to attend the guest lectures in full numbers. Guest lectures are an important medium to gain first hand exposure to real life application, and expose oneself to the local corporate culture; simultaneously showcasing ones talent by posing intellectual questions to the speaker and leveraging the level of the conversation. Participate in Student Committees: It is expected of students to initiate and participate actively in various student bodies and make learning a fun and complete learning experience. In Class: Students are expected to be in the class at least five minutes prior to the commencement of the session. Coming late for a session implies disrespect to faculty and fellow students who are on time and disrupts the flow of the classroom discussion. To discourage students from being late or exiting a class while a lecture is on, such students are marked absent for the class. Unless otherwise specified by the Professor, students are not permitted to use laptops in class.
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Rights and responsibilities of students under Australian immigration rules

Attendance Any student who misses 20 percent of scheduled sessions, including assessments, without a valid and documented valid excuse, will be given a failing (F) grade. In such cases the School is obliged, under National Code 2007, to report such behaviour to the Australian governments regulatory authorities and this could impact upon the validity of the students visa. Course progress It is an Australian regulatory requirement that, where an international student has been assessed by S P Jain as not having achieved satisfactory course progress, the School shall notify the student of its intention to report such unsatisfactory progress to the Department of Immigration and Citizenship through its Provider Registration and International Student Management System (PRISMS). 40 hours per fortnight work condition (subject to change and as per rules and conditions applicable) From 26 March 2012, student work visa conditions will be measured as 40 hours per fortnight instead of the previous 20 hours per week. Under the new arrangements, international students will be able to work up to forty hours per fortnight once their course has commenced and during any period in which their course is in session. They will be able to work unrestricted hours during any scheduled course break. This change will apply to both new and existing student visa holders and to both students and their dependents on a student visa A fortnight means a period of 14 days commencing on any Monday and ending on the second following Sunday. The following example demonstrates how the condition will be applied. A student visa holder works the following numbers of hours over a four week period (after their course has commenced): Week 1 - 15 hours work Week 2 - 25 hours work Week 3 - 25 hours work Week 4 - 10 hours work In the fortnight comprising weeks 1 and 2 above (40 hours worked in that 14 day period) or in the fortnight comprising weeks 3 and 4 above (35 hours worked in that 14 day period), the work condition is not breached. However, the student visa holder has breached their work condition in the fortnight comprising weeks 2 and 3 above (50 hours worked in that 14 day period). Students found to have breached their work conditions may be subject to cancellation of their visa. Students who earn income in Australia may be liable to pay Australian taxation. Employers normally ask for your Tax File Number, which can be obtained at no charge from the Australian Taxation Office
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Safety S P Jain employs security services to maintain regular surveillance over the campus, secure buildings, adjust lights and monitor the movement of personnel and vehicles on and off the campus. Their efforts need to be augmented by the vigilance of staff and students who should report immediately any untoward behaviour, intrusions, unlocked doors or windows and any equipment faults. Notices are displayed throughout the campus detailing the precautions and the immediate actions to be taken to avoid damage from fire or hazardous materials. Campus code of conduct Students should dress decently on campus. Dressing decently reflects a respect for self, classmates, faculty, staff and the School. Smart casual clothing is considered suitable for class. A neat, moderate and sober appearance is required at all times. No student should be ever dressed in an obscene manner within the campus premises. Pyjamas, flip flops and micro shorts will not be allowed for classes. Unruly behaviour inside or outside the campus will not be tolerated. Smoking in non-designated areas and drinking alcohol are strictly prohibited. Students must carry proper identification at all times, which may need to be presented to the security staff or other designated authorities on request. Students are not allowed to use faculty or staff offices when the faculty/staff are not occupying their rooms. Office telephones may not be used for personal calls. Official calls need prior permission from the Course Coordination Office. Food and beverages are not allowed inside classrooms, except for water bottles. Mobile phones should not be used during class sessions. No student may use classroom IT equipment unless under the guidance and supervision of a faculty member. Students need to inform the Head - Administration in writing if they are going to be away from the campus or classes for more than 24 hours. Misconduct Making of Rules The Head of Campus shall promulgate rules as they relate to the general conduct of students on campus and the Dean shall promulgate rules as they relate to academic conduct, including the conduct of students taking part in off-campus activities that directly relate to the courses in which they are enrolled. General misconduct includes, but is not limited to: Failing to comply with any order or direction lawfully made. Interfering with the freedom of others to pursue their studies, carry out their functions or participate in the life of the School. Harassing or engaging in any other form of improper or discriminatory behaviour towards another student, officer or visitor related to race, ethnic or national origin, gender, marital status, sexual preference, disability, age, political conviction or religious belief. Refusing to identify oneself when asked lawfully to do so. Breaching the terms or conditions of a penalty imposed for misconduct. Obstructing an officer in the performance of their duties. Behaving disgracefully, improperly or inappropriately in a class, meeting, or other activity in or under the control or supervision of the School, on School premises, or on any other premises to which the student has rightful access. Failing to comply with the provisions of a placement at another institution or business. Knowingly making any false or misleading representation as a student of the School. Altering or attempting to alter any document or record.
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Misusing, stealing, destroying, damaging or causing loss or incurring a cost to a facility or to property of the School. Misusing computing or communications equipment. Students are responsible for their own behaviour on or off campus which violates civil or criminal laws. Any legal action taken against a student is the student's own responsibility.
Academic misconduct includes but is not limited to: Cheating or acting dishonestly. Assisting any other student to cheat or act dishonestly. Seeking assistance from others in order to cheat or act dishonestly. Attempting to do any of the above in an examination, test, assignment, essay, thesis or any other that forms part of the requirements of the course in which the student is enrolled. Improperly using, or attempting to use, unauthorized material or equipment in an examination. Plagiarism (see below). Acting in contravention of any official statement that defines acceptable academic practice. Consequences of Violation of Academic Integrity Code/Plagiarism/Cheating: Students found guilty of the above, are subject to the following disciplinary action: An F grade is given to the student for the subject in which the incident occurred. Students forfeit their right to be a part of the Placement Committee. The Dean may impose other consequences as deemed appropriate.
assessment task
Plagiarism S P Jain holds a particularly serious view on plagiarism and cheating in any form, and will take appropriate steps to detect plagiarism including electronic plagiarism devices. Plagiarism consists of using the words or ideas of another, as if they were his or her own - without acknowledgement. The phrase 'using words or ideas of another' includes but is not limited to: Using study guide material without acknowledgement. Paraphrasing the work of another person. Copying any part of another person's work. Summarising the work of another person. Using or developing an idea or theme derived from another person's work. Using experimental results obtained from another person's work. Failing to accurately attribute collaborating students' work on group projects. S P Jain's e-learning system (Blackboard) can detect plagiarism via the World Wide Web. Students found plagiarism can be assigned a failing grade without the right to redo the assignment. Faculty members report all instances of plagiarism to the Dean, and a record of offending assignments is maintained in the Dean's office. Any student found committing a second offence of plagiarism will be expelled from the School, and transcripts will be noted expelled for ethics violation. Important Note on Plagiarism: For a serious form of plagiarism, or for a repeat offence, the Dean is constrained to expel the student from the course, and the expelled student may not be readmitted into the course. Even if one person from a group violates the academic integrity code, penalties are applicable to the whole group. Both the provider and receiver of the plagiarized resource are penalized. Even after awarding the degree, if it is learnt that a graduate has violated the code in the past, S P Jain has the right to revoke the degree.
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How to Avoid Plagiarism Knowledge sharing among students and faculty is invaluable, especially given the rich and diverse experiences they possess. However, all the effort in exams and work submitted by students is expected to be a student's own work. Plagiarism simply means copying or breach of copyright. It is intellectually dishonest to present someone elses ideas or words, without acknowledgement, as your own. This applies to both direct quotes and paraphrasing. Whenever a student includes a fact or an idea, it is imperative that the source be cited. The term source includes not only published primary and secondary material, but also information and opinions gained directly / indirectly from other individuals Plagiarism can be avoided by following these rules about referencing. Direct Quotation: Wherever a student quotes another persons words verbatim (i.e. word for word), whether it be a phrase, a sentence or a paragraph, he/she should place it in quotation marks and provide the source from where it has been taken. Paraphrasing: Wherever a student sums up another persons words in his / her own words (e.g. by reducing the ideas conveyed in two paragraphs of a book to a sentence of his / her own), he / she must also provide the appropriate reference (e.g. Manning Clark believes.D.H. Lawrence stated.Charles Dickens argued.or Sally Walker questions). Statistics: Whenever a student employs statistics (e.g. on population, gross national product, newspaper circulation figures, etc.), he/she should indicate the sources from which they have been derived World Wide Web: Whenever a student uses information from a WWW site, the rules regarding referencing apply. One must not copy and paste material from the internet without acknowledgement. S P Jain takes a serious view of plagiarism, and makes extensive use of software to detect possible plagiarism in every assignment. Students caught plagiarizing may be expelled. Cheating Cheating during examinations is also a serious offense. Any student caught cheating will be asked to leave the examination room immediately. Incriminating evidence will be retained by the invigilator. Violations other than cheating will be noted by the invigilator. Inappropriate collaboration Close academic collaboration must be acknowledged. Examples of inappropriate collaboration include working with someone else to develop, organize or revise a project, such as a paper, oral presentation, research, design project or takehome examination, and failing to acknowledging the collaborator's help. Inappropriate proxy A student must attend the assigned class and be present at all examinations. Impersonators will be dismissed. Work completed for one subject and submitted for another Assignments may not be submitted in more than one class under any circumstances. If assignment duplication is discovered, BOTH submissions will receive a grade of F. Falsification of data Students may not falsify or distort data used to document statements made in any work submitted.
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Interference with another student's work Students may not intentionally interfere with the work of others, such as sabotaging laboratory experiments, research or digital files, giving misleading information, or disrupting class activities. Copyright violations Copyright laws that govern the copying of printed materials, duplicating computer software, duplicating images and reproducing audio/visual works must be obeyed. Complicity Complicity in academic dishonesty consists of helping or attempting to help another student commit an act of academic dishonesty or willfully assisting another student to violate the academic code of integrity. Such complicity is pre-meditated and intentional. It can include, but is not limited to: Doing work for another student. Designing or producing a project for another student. Willfully providing answers during an exam, test or quiz. Using a mobile phone to provide information during an exam. Providing a student with an advance copy of a test. Leaving relevant materials behind at the exam site. Altering the outcome of results. Processing allegations of misconduct If a person believes that misconduct has occurred, they must report the alleged breach to the Dean or to a Head of Department in the case of alleged academic misconduct, or to a Head of Campus in the case of alleged general misconduct. When a Dean, Head of Department or Head of Campus receives a report of alleged misconduct, they have 72 hours in which to make a preliminary investigation. Then they must decide whether to dismiss the complaint or refer it to an ad hoc investigative committee. Before the committee begins its inquiry, the student involved must be advised in writing about the general nature of the complaint. This notice must occur within three days. Regardless of whether a senior officer or a committee investigates the allegation, a decision on the allegation must be conveyed to the student within 14 days of the complaint being lodged. In exceptional circumstances and only with the concurrence of the President, the investigation may be extended for a further finite period of time. Procedural fairness A student is entitled to procedural fairness in the handling of an allegation of misconduct, including during any appeal proceedings. An allegation of misconduct must specify each individual act of alleged misconduct in writing. A student about whom misconduct is alleged shall be given a reasonable opportunity to prepare a defense, and to call witnesses or other evidence in his/her defence. An independent person with no conflict of interest, and who can consider the matter objectively, shall evaluate the allegation after hearing evidence and examining any exhibits available.
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Penalties Penalties for academic dishonesty may include rescission of an academic award conferred by the School, revocation of a recommendation that a student has satisfied all requirements for an award, expulsion, suspension from a course for up to twelve (12) months, or withholding academic results and/or transcript for a specified period Penalties for academic misconduct may include a zero mark for any part of the assessment for a subject, resubmission of the specific task, completion of an alternative assessment for the subject, a failing grade on the student's official transcript, exclusion from a facility for a specified period, payment of a fine when property or facilities have been damaged, imposition of conditions on attendance, or a reprimand or caution. Students who are dissatisfied with an administrative decision concerning a penalty, including expulsion, relating to academic dishonesty or misconduct, may lodge an appeal. . In an appeal on academic matters, the Dean's decision will always be final. General Appeal Procedures The Academic Board has established appeal procedures that are applicable to appeals against alleged misconduct by students. These procedures are intended to incorporate procedural fairness and the tenets of natural justice. The principles enunciated in these procedures may be summarised as follows: Where an allegation of misconduct by a student is reported to a Dean, Head of Department or to a Head of Campus, that officer shall ensure that the allegation is determined pursuant to the general procedures herein described. Grievances reported by students shall not be deemed to be misconduct and the Institute will attempt to resolve the grievance by following the procedures set out in the section marked Student Grievances. Where a student is dissatisfied with the outcome of a misconduct charge, that student may lodge an appeal in writing against the decision, with the Registrar within 14 days of receiving the official decision, setting out the reasons for their dissatisfaction, If after making the brief enquiries that are necessary to understand the misconduct allegation described, the Registrar shall write within three days to the person(s) about whom the complaint has been made outlining the nature of the allegation. If the grievance described involves another person significantly then that person shall also be written to by the Registrar outlining the nature of the grievance reported The person against whom the allegation is made shall not be given more than 14 days to provide a considered response and to outline any circumstances or information in their defence. Persons are to be given sufficient opportunities to seek advice and in some circumstances it may be appropriate for the School to make arrangements for that advice to be given. There may be a need for translating and/or interpreting services to be provided and if so will be provided at no cost to the student. If a student is dissatisfied with the outcome of a disciplinary hearing before a single authorised person, then the Registrar acting with the concurrence of the President or another executive officer, will establish an Investigative Panel usually of three persons. The Panel shall have as its Chair a senior member of the executive and two other persons drawn from the academic or administrative staff of the School. All members of the Panel must declare in advance that serving on the panel does not involve any conflict of interest. This panel shall decide how best to gather the relevant evidence and to test that evidence. Persons appearing before the Investigative Panel should have the opportunity to address the information in person, in writing or both and should always have the option of having a friend or adviser present during any questioning or hearing. The Investigative Panel may place limitations on the role of a friend or adviser. In most circumstances, a friend or adviser present will not be permitted to act as an advocate or legal representative. Only in exceptional circumstances would legal representation be allowed.
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The panel may decide to take submissions orally or in writing. After considering the evidence presented the panel will provide its determination to the Registrar within 14 days. It will be the responsibility of the Registrar to convey that decision to the complainant and to the other parties. If a person fails to respond to reasonable attempts by the Investigative Panel to communicate or does not provide the Panel with acceptable reasons for not attending a hearing, the Panel will make its own determination as to whether it will adjourn or proceed in the absence of the person.
Persons who lodge an appeal against a decision of the School shall receive written advice of the outcome of their appeal. Without compromising the thoroughness of an inquiry it should take place without any unnecessary delays, taking into account the reasonable needs of the persons to be properly prepared. The appeal procedures established within the School are not intended to limit the opportunities that an aggrieved person may have to take his/her case to the civil authorities outside of the School. (In Australia these authorities might include the Ombudsman, the Administrative Decisions Tribunal or the civil courts). Grievances (academic) A grievance is a statement from a student or member of staff expressing dissatisfaction, made in writing to the authorities, which requires an action or response from the School. To create a supportive and open organisational culture, S P Jain is committed to responding to grievances promptly, with minimum distress and maximum protection to all parties; promoting transparency in its decision-making processes; and ensuring a visible, accessible and fair process. A Student Grievance Form is included as an Annexure 1 to this Handbook for use in making academic and other grievances. Students may make a grievance about grades, other students, academic and support staff, visitors or people outside the School with whom students interact as part of an approved external course of study, exchanges or work-based learning units. Students may report a grievance about any matter that relates to their course of study, even if the incident did not occur on campus. For grievances concerning grades, students should discuss the matter with the Course Office, which will advise them of proper procedures. If dissatisfied with the outcome, students may appeal to the Dean. The Dean's decision is final. Grievances about grades other than an I must be raised 10 days before the start of a new term. If a formal appeal is in progress, the date will be extended until the appeal is determined. The School does not normally accept anonymous grievances. Possible exceptions include matters involving allegations of corruption, maladministration, or serious waste of public money. The School will respond to a grievance as quickly as possible, normally within 14 days. Aggrieved persons who are dissatisfied with any official action or decision affecting them, can ask for that the action or decision be reviewed. There is no charge for such a review. Grievances should state, in writing, the nature of the issue, and provide substantiation. Any student who lodges a grievance will not be discriminated against or victimised. Situations of unusual gravity may be referred to the President, who may consider the matter personally or constitute an Investigative Committee to prepare a report for him containing a recommended course of action to resolve the matter. Students will receive written advice of the outcome. The School's grievance procedures are not intended to limit the opportunities that an aggrieved person may have to take his/her case to the civil authorities.
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Procedures for handling other grievances Procedures for handling student grievances are based on confidentiality, impartiality, procedural fairness, protection from victimization and prompt resolution. All parties to a grievance may, if they choose, seek advice from and/or be assisted and/or represented by their chosen representative. Such representatives will not be a barrister, solicitor or attorney. The School will usually not accept grievances lodged anonymously. Possible exceptions include where matters involve allegations of corruption, maladministration, and serious waste of public money. Such matters could involve significant public interest issues or a serious abuse of power. The identity of the person making the claim is not always essential for the proper investigation of such a grievance. Managers should refer all anonymous grievances about corruption, maladministration or serious waste to the Head of Campus for initial advice and assessment. Further action may be taken if the anonymous grievance contains sufficient information to make out a prima facie case or to carry out an investigation. Staff with a responsibility for handling grievances shall attempt to respond to a grievance as quickly as possible and normally within 14 days. Only where a grievance is unusually complex or involves allegations of misconduct will the School take longer. In such a circumstance, the person who lodges a grievance will be advised of this delay and kept informed of the progress of the matter. Aggrieved persons, who are dissatisfied with any official action or decision affecting them, can ask for that the action or decision be reviewed. There is no charge for such a review. Grievances are to be described in writing stating the nature of the grievance and provide any relevant information available to substantiate the grievance. Any student who lodges a grievance must not be discriminated against or victimized and if that were to occur it would be regarded as serious misconduct. Students may be assisted by another person to prepare the information contained in the grievance and later, when the grievance is being investigated, may provide further assistance. It is the intent of S P Jain that all grievances are investigated promptly and resolved as fully as possible and as near as possible to where the grievance had its origins. To this end, a student with a grievance should first approach the original decision maker and after a full and frank discussion attempt to resolve the grievance. The grievance maybe deemed to have been resolved when the decision maker varies or withdraws the decision in a way that satisfies the student. The decision may also be dismissed with an explanation that the student finds satisfying. If, however, the student is not satisfied, he/she may escalate the grievance to the Registrar who may refer the issue to a more senior official who is independent of the original decision maker. In normal circumstances the decision of this review officer is final within the context of the School. In the most unusual of circumstances, the grievance maybe deemed to be of such gravity that it is referred by the review officer to the President. The President may consider the matter personally or constitute an Investigative Committee comprising at least three members drawn from either the academic or administrative staffs of the School to consider the issues involved and to prepare a report for him containing a recommended course of action to resolve the matter. Students will receive written advice of the outcome of their grievance. The grievance procedures established within the School are not intended to limit the opportunities that an aggrieved person may have to take his/her case to the civil authorities outside of the School. In Australia these authorities might include the Ombudsman, the Administrative Decisions Tribunal or the civil courts. In New South Wales a common external appeals avenue for students who are not satisfied with the exclusion decision by their education institution, is the office of the NSW Ombudsman (see Annexure 2 to this Handbook for an Information Sheet).
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Disciplinary policies and procedures S P Jain works hard to create a nurturing environment for our students. In return, we expect students to maintain professional behaviour at all times, both on and off campus. Violations of codes of conduct or other policies may result in informal or formal reprimands, suspension or ultimately expulsion. Suspension and review The S P Jain School of Global Management has a responsibility to ensure that students attending the School have a safe, non-disruptive environment. Every effort is made to assure that students receive assistance if they are experiencing difficulty at the School. However, when such an effort has been made and the student is still not able to function in a nondisruptive manner, the School will take action. Under these rare circumstances, the President or designee may impose immediate Administrative Suspension without prejudice from S P Jain leased accommodation or the campus. The suspended student shall be given an opportunity to be heard or provide a written statement explaining his/her case. The proceeding is administrative in nature and shall not be governed by strict rules of evidence. Such action may be taken only when: The student's behaviour is disruptive to the normal conduct of School business, or The student's behaviour may pose a hazard to him/herself or others, and The behaviour described above cannot be effectively dealt with by the School system, and Efforts by School officials to assist the student in meeting reasonable behavioural expectations have been unsuccessful. Further, it is an Australian regulatory requirement that, where a student has been assessed by S P Jain as not having achieved satisfactory course progress, the School shall notify the student of its intention to report such unsatisfactory progress to the Department of Immigration and Citizenship through its Provider Registration and International Student Management System (PRISMS). Such notice will advise details of the Schools complaints and appeals processes and that the students will have 20 working days in which to respond. Where the student has chosen not to access the complaints and appeals processes within the 20 working day period, withdraws from the process, or the process is completed and results in a decision supporting the School, an immediate notification will be made through PRISMS that the student is not making satisfactory progress. Such a report can have very serious consequences on the validity of the Students visa.
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Student Services
Many services support students in their studies and daily living at S P Jain. Library The library is vital component of academic life at S P Jain. Apart from the conventional books, periodicals, magazines, newspapers and journals the library has a range of learning materials that cater to various learning needs and preferences. The library boasts of an e-library with e-resources that includes business-relevant e-databases, online journals and newswires. The library aims to: Develop and deliver customer-focused services, support learning and teaching in a rapidly changing environment Provide access to local and external sources of information for all users Move towards a predominantly electronic library while maintaining appropriate print collections Widen and facilitate access to information by developing and strengthening partnerships within and beyond the School
Library Schedule Dubai campus Saturday to Thursday Closed on Fridays Circulation Resource Books Periodicals AV Resources Theses / Project Reports Reports Quantity 3 3 2 Duration 15days 7 days 2 days Renewal twice 9.00 am to 10.30 pm
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Singapore campus Monday to Friday Closed on Saturday and Sunday 10:00 am to 7.00 pm
Circulation Resource Books Periodicals AV Resources Theses / Project Reports Reports Sydney Campus All working days except holidays Wednesday Closed on Saturday and Sundays Circulation Resource Books Periodicals AV Resources Reports Quantity 3 2 2 3 Duration 14 days 7 days 2 days 14 days Renewal twice twice 9:00 am to 5.30 pm 9.00 am to 7.30 pm Quantity 3 3 2 3 Duration 14 days 7 days 2 days 14 days Renewal twice twice
Reference books, rare books, bound journals, periodicals, question papers, and newspapers may not be taken out of the library. Borrowers may renew a loan in person or by email. Are source may be renewed twice unless requested by another borrower. After being renewed twice, the resource must be returned to the library before it can be checked out again.
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Overdue library resources incur a fine of A$1.00, SGD 1.00 and AED 1.00 per day per item respectively at the Sydney, Singapore and Dubai campuses. Lost or damaged books must be replaced at the users cost. Students who mutilate or lose a library resource must replace it at their own cost within 30 days. If not, the library will buy the resource and charge the user the actual cost plus 25 percent for freight and handling, depending on the type of the resource. As with other outstanding financial commitments, students will need to clear any library fines prior to graduation. Basic Library Decorum Students are expected to: Maintain silence and not indulge in loud group discussion activities. Switch off their mobile phones or keep them on silent mode. Desist placing their feet on table & chairs and not consume food and beverages. Switch off the lights and air conditioners when not required. Not switch on any audio/video CD (academic or entertainment) without using headphones Replace newspapers, periodicals, books etc. in their original place after reading and not carry them outside the library premises. Students should leave their baggage, personal belongings at the space provided in the library at their own risk. Information Technology Centre The Information Technology centre provides a robust, reliable, and secure IT infrastructure to the S P Jain student community. It recognizes the privacy of students files and communications, but also reserves the right to examine files and directories when necessary, especially when there is evidence of compromised security or prohibited activities. The IT Centre is open as per the following timings Dubai and Singapore campuses - from 9:00 a.m. to 7.00 p.m., and is closed on weekends and public holidays. Sydney campus from 8.30 to 5.30 p.m. Students are discouraged from bringing food or beverages inside the IT Centre. Wi-Fi Internet access is available throughout the campuses. Students are expected to use the Internet for academic purposes only, and are not permitted to download music, videos, games, movies or illegal / unethical material. Each student will be given free access to 500 MB usage every month. On exceeding this limit, for every 25 MB download of data, A$ 2.00 in Sydney will be charged, as applicable. Students are provided with an e-mail account under the S P Jain domain name, which is valid only until the completion of the course. Charges for printing and photocopying will be deducted from the students deposit. At the Sydney campus, students will be charged 10 cents per copy.
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Counselling S P Jain has a counselling and coaching team on its campuses, staffed with a full-time and professionally qualified Student Counsellor and support staff. Students are encouraged to seek advice and support on a personal and individual basis as required during their time on campus. The team cooperates closely with academic faculty, administrative and support staff, and the Director, Industry Interface to help resolve any issues that might be impeding student progression or the enjoyment of the S P Jain experience. The student Counsellor will also manage a buddy system where students new to the campuses and cities will be matched with an existing student from the prior batch to share lifestyle and study experiences. In addition, the School may contract with an external counsellor for any student needing additional services. Students needing the help of a counsellor should contact the office of the S P Jain Student Counsellor/Student life to make an appointment. In some situations, a member of the faculty or staff may recommend that a student consult a counsellor and, with the student's agreement, make necessary arrangements. Career Advice S P Jain helps students obtain information about specific careers and post study professional opportunities. The Placements team works with students to provide assistance with career planning, resume writing, interview techniques, on-campus recruiting and local advice on contacts to assist students to make career connections. Campus Life Studying at the S P Jain campues is stimulating, comfortable, and most of all, fun! Sydney - The campus is within the precinct that hosted the2000 Sydney Olympic Games and is in walking distance of the citys more famous sporting arenas and facilities. As a distinct sporting and education precinct, Sydney Olympic Park is a destination rather than a transit location. It therefore does not suffer from the high traffic and congestion that occurs in most major Western cities (and Sydney is no exception on this point). The precinct is located some 45 minutes from Sydneys Central Business District and 20 minutes from Parramatta, a major suburban centre. Both of these destinations offer all the exciting social and lifestyle options that one can expect in metropolitan Australia, and they are both accessible by public bus, train and river ferry from Sydney Olympic Park. A full range of entertainment venues, landmarks, artistic venues, dining experiences, transport options and weather is listed on the NSW governments website at www.living-insydney.com.au Whilst enjoying one of the worlds highest standards of living, Sydney can, however, be a relatively expensive city in which to live. Dubai - The Dubai campus sets an atmosphere that motivates a student to learn and explore, and derive benefits from interactions with the multinational student community of the Dubai International Academic City (DIAC). The DIAC is a purpose-built campus exclusively for colleges and universities. It provides a single location for post secondary education in the Emirate bringing together 30 institutions from 13 different countries, allowing students and faculty coming from different institutions to connect and learn from each other. S P Jain occupies an entire stand-alone building covering approximately 60,000 square feet, spread over three floors.
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Singapore - The sprawling campus set amidst lush greenery and foliage comprises several renovated heritage buildings spread over seven acres, and is located close to downtown Singapore. Easily accessible by road, with a bus stop just outside the campus, it is in close proximity to other local schools, medical facilities and hospitals, 24-hour food outlets like 7-11 and hypermarkets as well as recreational, shopping and corporate centers.
Cafeteria On all campuses, students have access to a cafeteria and vending machines that serve a variety of snack meals, a range of juices and drinks, confectionery and other requisites. The cafeteria offers a wide variety of options ranging from vegetarian and traditional Indian cuisine to Continental and International fare. Both vegetarian and non-vegetarian meals are served every day, and exceptional care is taken to prepare food in a clean and hygienic environment. The caterers alter menu options based on student feedback and demand. Vending machines are also distributed around the campus. Timings Singapore - The cafeteria is open for breakfast between 8.00 and 1030 am ., for lunch between 12 noon and 2.30 pm, for high tea between 3.00 pm and 6.30 pm and dinner from 7.00 10 pm Dubai - The cafeteria is open for breakfast between 8.00 and 1030 am., for lunch between 12 noon and 2.30 pm, for high tea between 3.00 pm and 6.30 pm and dinner from 7.00 - 10 pm . Sydney - The cafeteria is open from 8.30 am-8.30 pm, serving breakfast between 9.00 11.00 a.m., lunch between 12.302.30 pm, and dinner between 6.00-8.00 pm. There are Grab & Go meals & drinks available throughout the day for busy students on the go. These hours and meal arrangements are subject to change and if this is the case then students will be accorded a strong say in any new arrangements. Residences Singapore Student apartments and classrooms are located in the same building on campus. Men and women stay on separate floors. Rooms are dormitory style in different configurations - single, double, triple or quadruple. Communal shower / toilets are available on each floor Dubai Students are housed in rented studio and one bedroom apartments at International City, one of Dubais largest residential areas, 15 minutes away from the Dubai International Academic City where the campus is located. Sydney Students are housed in rented apartments and town house in and around the Sydney Olympic Park where the campus is located.
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Sports facilities Sydney While in Sydney, students have access to the Aquatic Center at Sydney Olympic Park (http://www.aquaticcentre.com.au/) which is a 5 minute walk from campus The facilities offered are: Aquatic Center Gymnasium Personal Training Indoor Pool Massages Group Exercise Classes Students are required to register with the center and pay a joining fee as well as monthly or quarterly fees as determined by the center. Dubai While in Dubai students can access sporting facilities located below. GEMS Wellington Academy, Dubai Silicon Oasis, 5 minutes drive from the campus. Indoor sports hall Outdoor soccer field with flood lights Outdoor court for basketball, lawn tennis etc. GEMS Dubai Modern High School, Nad Al Sheba Cricket Pitch Full Football Pitch Outdoor Tennis, Basketball and Volleyball Courts Gymnasium A gym is located at the ground level of the hostel building and can be used at concessional rates Singapore While in Singapore, students have access to the Fitness Network and the Clementi Sports Complex. Both are close to the Singapore campus and offer the following facilities: Fitness Network Gymnasium Small outdoor swimming pool Squash court Clementi Sports Complex Big swimming pool (50m X 21m): 8 lanes
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Student Committees Various student committees help to integrate the working of S P Jain students and management. These working groups act as facilitators or student bodies for the different areas that they represent. Some of the committees are described below: Academic Committee This committee helps the Institute review courses and academic policies. Student suggestions and feedback on faculty, courses, assignments, exams, grievances or grades can be routed through the Academic Committee. Members are also proactive, and take informal feedback from all students about every course. They meet regularly with the Course Manager to share feedback. Members are selected by the Course Manager on the basis of students performance records. Special care is taken to ensure that every specialization or division is well represented in the committee. Placement Committee The Placement Committee acts as an interface between the Corporate Relations Team of S P Jain and the student body. Some of its responsibilities include: Leveraging personal business contacts for placing batch mates, officially through the S P Jain Placement Cell. Collating resumes of the entire batch in a preset format Coordinating activities like mock GDs, mock interviews and individual feedback sessions Circulating job descriptions from prospective recruiters Assisting in corporate presentations Recording the number of interview attempts of each student, and collating interview questions of each student for documentation and future reference
Public Relations Committee This committee conducts public relations activities for the school. Responsibilities include: Arranging guest lectures Setting up field visits for students Supporting the S P Jain Corporate Relations team Managing student blogs Organising special PR events Suggesting website updates Organising events on and off the campus
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Industry Interface Committee This group acts as an intermediary to facilitate the execution of the Industry Interface Projects. For the Action Learning Project (ALP), students are engaged with a specific client / company. Initially, when a company offers its project/s to the institute, the Committee along with the S P Jain representative, match the companys requirements to the students experience, potential and specialisation. This meets the needs of the company and the student. Every specialization is well represented in the committee. Few other student bodies like Cultural Committee, Student Welfare Committee are also formed during the course of the course. Students have the liberty to form additional committees from the ones mentioned above, as per their likes.
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Emergency Contacts
DUBAI Rajesh Tripathy Manager Sr. HR & Administration +9755-5481689 Afsar Jan Head of Accounts +9750-3597061 SINGAPORE Biraj Shah Manager Student Welfare and Student Life +65 8161 6959 Angelo Calma Facilities Executive +65 85336732 Dev Anand. S Senior Officer - Welfare & Administration +9750-9085972 Smriti Mandaviya Program Co-ordinator +9756-3700236
Shawn Liu Senior Facilities Manager +65 8118 8487 Shunkara Babu Accounts Manager +65 81869415
SYDNEY Srinivas Phani Director, Industry interface Chief Program Manager +61451827932 Trent Pohlmann Head - Administration and Student Services +61438 797 705 Vita Zhang Manager - Accounts +61430 503 384 Allan Kanofski Housing Manager +61490 060 738 Reema Mirchandani Director of Student Services +61467 802 966
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DUBAI CAMPUS: Block 5, Dubai International Academic City, P O Box 502345, Dubai UAE, Tel: +9714 4291234, Fax: +9714 4291244 Email: admissions@spjain.org SINGAPORE CAMPUS: 10, Hyderabad Road, Near junction of Alexandra and Depot Road, Singapore 119579, Tel : +65 62704748, Fax : +65 68385406 Email: admissionssg@spjain.org SYDNEY CAMPUS: 5 Fig Tree Drive, Sydney Olympic Park, NSW 2127, Email: gmbasydney@spjain.org INDIA LIAISON OFFICE: S P Jain Centre, 533 Kalbadevi Road, Mumbai - 400 002 India, Tel: +91 22 22018848 / 22018433, Fax: +91 22 22001379Email: gmba@spjain.org www.spjain.org/gmba
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Annexure 1
Student Grievance Form

Instructions S P Jain School of Global Management defines a formal student complaint as any grievance issue between student and a faculty or staff member that good faith efforts have failed to resolve, and has been submitted in writing by the student to the campus Student Counsellor regarding faculty/staff for further consideration and resolution. Grievance issues include, but are not limited to, student requests for academic and non-academic mediation in all matters. To initiate a formal grievance procedure, the student should complete the Student Grievance Form (PART I & II) and submit it with pertinent supporting documents to the Student Counsellor. The Student Counsellor will mediate the resolution of the grievance issue between the concerned parties, in accordance with established procedures, and complete the Student Grievance Form with detailed description of action taken and final resolution/decision (PART III & IV). Once the process is complete, the student, faculty/staff member involved, and the Counsellor should sign the completed Student Grievance Form, and copies should be distributed to the student, the faculty/staff involved, departments and Dean/Association Dean. The Review Panel will include the following: 1. Counsellor 2. Head of Campus 3. Dean and/or Associate Dean 4. Head-Course Coordinator Student Faculty/Staff member alleged PART I: STUDENT DATA First Name: Batch: Mobile: Signature: Campus: DUBAI Last Name: Student ID: Email Add: Date: SINGAPORE SYDNEY
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PART II: STATEMENT OF GRIEVANCE
(Please attach additional documentation/evidence)
Name of party/person whom grievance is being filed:
Detailed description of grievance (i.e. policy/procedure that has been violated):
Rationale to support allegation:
Your suggested resolution/desired solution:
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For Official Use: PART III: ACTION TAKEN
PART IV: RESOLUTION/DECISION
Signatures: Submitted To: Student Signature: Faculty/Staff: Head of Campus: Dean/Assoc. Dean: Head-Course Coordinator: Counselor: Date: Date: Date: Date: Date: Date: Date:
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Annexure 2
Appeals procedure in Australia General information

Are you an international student who has been excluded from your university or TAFE course? If you have been excluded from a university or TAFE subject in New South Wales you have a number of ways to appeal the decision or make a complaint if you think the decision is unfair or wrong. All students have a right to an internal and external review. The issues looked at in each review will be different. Appeal to your university or TAFE internal review If you think the decision is unfair or unreasonable you can lodge an appeal with your university or TAFE. There will be a policy on how appeals are carried out and there will be a deadline for when you need to appeal by. You will need to provide the details of why you are appealing and all the relevant evidence you have. The university or TAFE will look at the evidence you provide and decide if the right decision was made to exclude you. This is sometimes called a review of the merits of the decision. They will also decide whether the process has been followed, and whether it was fair and reasonable. Some universities will also let you complain to a university ombudsman or a complaint unit you should check with the university about this and what issues they will look at. Complaint to the NSW Ombudsman external review The role of the Ombudsman is different to an internal appeal. The Ombudsman can investigate the administration of the university or TAFE where there is evidence of wrong conduct. The Ombudsman does not make a decision in place of the university. In deciding whether or not to investigate a complaint, the Ombudsman considers if there is evidence of administrative errors or misconduct. If the internal appeal process has been followed, we will not take any action unless there is clear evidence of an error or some improper conduct. The sorts of issues we can look at are delays, not following the policy, a problem with the procedures and improper behaviour of university or TAFE staff. What can the Ombudsman do? If we cannot take up your complaint we will tell you the reasons why. Most complaints where something has gone wrong can be resolved informally. Usually we will phone the university or TAFE and ask for an explanation. We often ask to see the documents from the appeal file. Many issues can be dealt with this way. We might suggest to the university or TAFE what could resolve the problem, although we cannot make them agree to our suggestions. If we are not happy with the response by them we may formally investigate a decision. If we find your complaint is justified, the findings are reported to the organisation concerned and the relevant Minister. You are also told of the conclusions and findings.
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In a report, the Ombudsman may recommend: the university or TAFE reconsider or change its action or decision a law, rule or procedure be changed the university or TAFE take other appropriate action (e.g. compensation) in serious cases, beginning of disciplinary proceedings. We cannot force a university or TAFE to comply with our recommendations, although they usually do. If they do not, and we believe it is in the public interest, we may make a report to the NSW Parliament. How can you lodge a complaint with the Ombudsman? You will need to ensure you lodge your complaint with the Ombudsmans Office as soon as possible after you hear the result of your appeal. The university or TAFE can tell you whether they have a set time period allowing you to lodge an external appeal before they inform the Commonwealth Government you are no longer a student. You should make every effort to meet this deadline, but you can complain to the Ombudsman at any time. You will need to write a letter of complaint to the Ombudsman setting out the issues. However, a first phone call may help clarify the issues or help you understand the Ombudsmans complaint Information Sheet This brochure is one of a series of information brochures produced by the NSW Ombudsman. Feedback is welcome. ISBN: 978-1-921131-75-2 Handling procedures. For example, some complaints may need to be made to a different agency (such as complaints about discrimination or a breach of privacy). The Ombudsmans office operates an inquiries service from 9am 4pm weekdays. You can call 9286 1000 or toll free 1800 451 524. You will need to provide all the evidence at the start of your complaint. Your evidence should show where the university has failed to follow the normal procedures or why the decision involved improper conduct. Someone will be given the job of answering your letter. What happens at the end of your complaint being considered? We will tell you our decision in writing and give full reasons for our decision. You will also be able to talk to the person dealing with your complaint. We will also tell your university or TAFE what the outcome of your complaint is, so that they can tell the Commonwealth Government of your progression status. The university or TAFE is required by law to advise the Commonwealth Government you have been excluded if your external complaint has not been upheld.
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Contact us for more information Level 24 580 George Street Sydney NSW 2000 If you wish to visit us, we prefer you make an appointment. Please call us first so we can ensure your complaint is within our jurisdiction and our staff are available to see you. Our business hours are: Monday to Friday, 9am5pm (Inquiries section closes at 4pm) General inquires: 02 9286 1000 Toll free (outside Sydney metro): 1800 451 524 Tel. typewriter (TTY): 02 9264 8050 Facsimile: 02 9283 2911 Email: nswombo@ombo.nsw.gov.au Web: www.ombo.nsw.gov.au Telephone Interpreter Service (TIS): 131 450 We can arrange an interpreter through TIS or you can contact TIS yourself before speaking to us.
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Contents

Master of Business Administration (Global) - September 2013

Master of Business Administration (Global) - September 2013

Letter from the Dean

Master of Business Administration (Global) - September 2013

Master of Business Administration (Global) - September 2013

Master of Business Administration (Global) - September 2013

Master of Business Administration (Global) - September 2013

The Master of Business Administration (Global) [GMBA] Course

Master of Business Administration (Global) - September 2013

Master of Business Administration (Global) - September 2013

Master of Business Administration (Global) - September 2013

Master of Business Administration (Global) - September 2013

Master of Business Administration (Global) - September 2013

Master of Business Administration (Global) - September 2013

Master of Business Administration (Global) - September 2013

Master of Business Administration (Global) - September 2013

Master of Business Administration (Global) - September 2013

Master of Business Administration (Global) - September 2013

Master of Business Administration (Global) - September 2013

Master of Business Administration (Global) - September 2013

Master of Business Administration (Global) - September 2013

Master of Business Administration (Global) - September 2013

Microeconomics Accounting for Making IT Management

Master of Business Administration (Global) - September 2013

Master of Business Administration (Global) - September 2013

Rights, Responsibilities and Conduct

Master of Business Administration (Global) - September 2013

Master of Business Administration (Global) - September 2013

Rights and responsibilities of students under Australian immigration rules

Master of Business Administration (Global) - September 2013

Master of Business Administration (Global) - September 2013

Master of Business Administration (Global) - September 2013

Master of Business Administration (Global) - September 2013

Master of Business Administration (Global) - September 2013

Master of Business Administration (Global) - September 2013

Master of Business Administration (Global) - September 2013

Master of Business Administration (Global) - September 2013

Master of Business Administration (Global) - September 2013

Master of Business Administration (Global) - September 2013

Master of Business Administration (Global) - September 2013

Master of Business Administration (Global) - September 2013

Master of Business Administration (Global) - September 2013

Master of Business Administration (Global) - September 2013

Master of Business Administration (Global) - September 2013

Master of Business Administration (Global) - September 2013

Master of Business Administration (Global) - September 2013

Master of Business Administration (Global) - September 2013

Master of Business Administration (Global) - September 2013

Student Grievance Form

Master of Business Administration (Global) - September 2013

PART II: STATEMENT OF GRIEVANCE

(Please attach additional documentation/evidence)

Name of party/person whom grievance is being filed:

Detailed description of grievance (i.e. policy/procedure that has been violated):

Rationale to support allegation:

Your suggested resolution/desired solution:

Master of Business Administration (Global) - September 2013

For Official Use: PART III: ACTION TAKEN

PART IV: RESOLUTION/DECISION

Master of Business Administration (Global) - September 2013

Appeals procedure in Australia General information

Master of Business Administration (Global) - September 2013