Documenting SAP Solutions with the latest Tools: Solution Manager Enterprise Edition and RBE Plus

[ CHRISTINA CRONE
ASUG INSTALLATION MEMBER MEMBER SINCE: 1999

Lori Sanders, Enowa Winni Hesel, Enowa Salpi Makdessian, Bombardier Aerospace

[ MIKE STOKO
ASUG INSTALLATION MEMBER MEMBER SINCE: 2003

[ BOB GAUTHIER
ASUG ASSOCIATE MEMBER MEMBER SINCE:1998

Agenda
Overview of ways to document your solution in SAP Solution Manager What is the Business Process Repository and what does it have to offer? Example: Using RBE Plus to populate your current business processes Stay in control: Using the Solution Documentation Assistant to keep your documented solution current Customer experience: How Bombardier used RBE Plus to document their business processes in Solution Manager Q&A
Real Experience. Real Advantage.
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You are already live?

If you are already live with one or more SAP products and you want to use certain functionality in Solution Manager such as Business Process Monitoring, Upgrade Projects, Documentation features, you have to re-document your SAP footprint in Solution Manager There are three ways to get your solution documented in Solution Manager:
Manually using individual process design Manually using the Business Process Repository (BPR) Automatically using 3rd party tools, such as RBE Plus (based on the BPR) - from IBIS LiveCapture (based on menu structure) - from Intellicorp Business Process Modeling tools, such as ARIS or Control 2007, if you already have your current business processes modeled in these tools
Real Experience. Real Advantage.
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Agenda
Overview of ways to document your solution in SAP Solution Manager What is the Business Process Repository and what does it have to offer? Example: Using RBE Plus to populate your current business processes Stay in control: Using the Solution Documentation Assistant to keep your documented solution current Customer experience: How Bombardier used RBE Plus to document their business processes in Solution Manager Q&A
Real Experience. Real Advantage.
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What is the BPR?

A repository of standard SAP business scenarios, processes and process steps including associated transactions, standard SAP documentation and conguration objects Included in a separate content component
Included in Solution Manager as part of the component ST-ICO (currently on 150_700 SP15) Can be updated separately from the rest of the SAP Solution Manager system Also contains roadmaps

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[ BPR Structure
Business Scenario Order to Cash

A Business Scenario is a set of processes that dene a business task in a comprehensive and selfcontained manner on a macro level A process is a set of logically related activities performed to achieve a dened business outcome (cf.
Davenport & Short, 1990)

Business Process

Inquiry Processing

Process Step

Create Inquiry

A process step is an elementary activity performed to accomplish a process

VA11 VA12 VA13 VA15 V.03 Create Inquiry Change Inquiry Display Inquiry Inquiries list List of Incomplete Inquiries
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Transactions Transactions Transactions

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[ Business Process Structure Built Out

Business Scenario Project Docs

Business Process

Project Docs

Cong Objects & Docs

DEV Objects & Docs

Test Cases

Component e.g. SAP ERP

Process Step

Project Docs

Cong Objects & Docs

DEV Objects & Docs

Test Cases

Transactions Transactions Transactions

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How do you access the BPR?

Two ways to access the BPR:
Project dependent - You can access the BPR from within an implementation project or a template project Project independent - You can access the BPR through a WebDynpro - Follow the instructions in the IMG to activate the services and include the WebDynpro in your Favorites

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Project-dependent view
Available via transaction SOLAR01 (Business Blueprint)

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Project-independent view

Available in Solution Documentation Assistant work center or via webdynpro SM_BPR_OVERVIEW

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Agenda
Overview of ways to document your solution in SAP Solution Manager What is the Business Process Repository and what does it have to offer? Example: Using RBE Plus to populate your current business processes Stay in control: Using the Solution Documentation Assistant to keep your documented solution current Customer experience: How Bombardier used RBE Plus to document their business processes in Solution Manager Q&A
Real Experience. Real Advantage.
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Challenge: Taking an Inventory

To take a complete inventory of your business processes or to simply re-document the solution(s) in use today, the following is required:
Detailed analysis on which SAP standard transactions are used Detailed analysis on which custom (Z/Y-) transactions are used Detailed analysis on customizing, reporting use, interfaces, developments, etc. All of the above, across all application areas or business scenarios and processes, and across all divisions and regions In multi-system landscapes: Repeat the above for each system!
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Tool-based Approach vs. Manual

Challenging the manual approach
Doing this manually will consume a lot of resources, time, and money Doing this manually may result in much less than 100% accuracy The risk of missing important pieces is considerably high Senior Management will most likely not approve the budget and resources necessary to do this

The only viable option to support the process of taking an inventory of your SAP system usage is a tool-based approach
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Example tool: RBE Plus

No tool licenses needed available as a service Analysis ABAP programs will have to be promoted to your production system Analysis ABAP programs will be executed by your Basis team These ABAP programs will create extract les ABAP programs and extract les are typically exchanged through a secure online project room
(www.rbe-online.com)

RBE Plus will create an XML le that can be uploaded into your Solution Manager system A workshop to validate and discuss analysis results is recommended

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Reverse Business Engineering

Content Database Reporting RBE Plus RBE ABAP Plus RBE ABAP Plus ABAP

XML
Reports

RBE Plus Reports

Extract Files

Production SAP System(s)

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RBE Plus creates your specic process model based on SAPs most current BPR Content Includes enhanced assignment of SAP transactions as well as custom transactions Additional reports are available that detail custom objects and use of custom transactions, etc.
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RBE Plus - Whats extracted?

Whats extracted? Transaction Monitor (ST03) data, customizing, documents, master data, roles and authorizations

Reference Structures (SAP mySAP Business Suite: Business Process Model 2005 BPR) mySAP ERP ECC 5.0/6.0 Transaction check steps All SAP standard and custom transactions approx. approx. approx. approx. approx. approx. 4,500 2,500 700 4,000 900 1,300

SQL Check Steps (approx. ERP Accounting and Logistics 15,000 SQL statements ERP Production and Service against tables) ERP Project and Investment ERP Human Resources Quantity Structures/Basis SCM/APO, CRM, other

Industry Solutions Basis and Technical

Public Sector, Utilities, Retail, Automotive approx. 1,100 Cross-Client Customizing, Communication, Enhancements, Modications, Roles and Authorizations

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Upload AS-IS using standard SAP A To load the analysis results into Solution
XML

Manager, call the standard program in Solution Manager RS_SOLAR_IMPORT_STRUCTURE_2

B
Includes mapping to BPR content

C
Verify your import worked
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Results: Automatic Scoping

ased on RBE Plus results, the structure is built B automatically based on SAPs BPR with everything set to in scope (checkbox active) that is used in the SAP system

ame for S transactions in use

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Automatic Population: SAP Document.

fter the import of the XML le, the tab A Gen. Documentation is automatically populated with a link to SAPs standard online documentation

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Automatic Population: Cong. Tab

utomatically populate SAP-standard IMG objects A which are mapped to business process in the BPR

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Lessons Learned from > 250 Projects

Most customers that used this approach conrmed that they saved between 40-70% of time and effort vs. the manual identication of the AS-IS
Best Practice: Regardless of the release you are on, select to map your active processes against the BPR structure of ECC6.0

Manual effort is still required to assign custom transactions to the BPR business processes SAPs BPR is not 100% complete
There are currently more than 1,000 SAP standard transactions that SAP has not assigned to any business process in the BRP

RBE Plus provides a report of all active (used) and not active custom transactions, as well as active SAP-standard transactions that are not assigned by SAP in the standard content, hastening the assignment process
Real Experience. Real Advantage.
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Agenda
Overview of ways to document your solution in SAP Solution Manager What is the Business Process Repository and what does it have to offer? Example: Using RBE Plus to populate your current business processes Stay in control: Using the Solution Documentation Assistant to keep your documented solution current Customer experience: How Bombardier used RBE Plus to document their business processes in Solution Manager Q&A
Real Experience. Real Advantage.
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SDA - What it is and its Prerequisites

Solution Documentation Assistant is new functionality in Solution Manager Enterprise Edition (2008 - as of SP16) that utilizes primarily transaction monitor log les to provide reports of what is still in use in your production environment Pre-Requisites for using the Solution Documentation Assistant Solution Manager is connected to your production environment using trusted RFCs You have maintained a logical component for the system(s) to be analyzed You have a fully populated implementation, template or upgrade project that includes your relevant business scenarios, processes, steps and transactions
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Steps to run an Analysis

Check pre-requisites are met (previous slide) Create Analysis Project and Analysis
Use the new SDA work center in Solution Manager

Run SDA scan of your production system

Analysis creates a job using RDSWP_RBE_EXECUTE
Our experience shows that running this with two instances (ERP 6.0 and BI) with 2 months worth of log le data available in the transaction monitor takes a minimum of 40 min.

Review Analysis Results Update Solution Manager Project

There is no automatic or direct update to the Solution Directory available
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New Work Center

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Create Analysis Project

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Create & Perform Analysis

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Review Analysis Results & Update

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SDA - Challenges
Very little analysis content, analysis is primarily based on transaction execution only and not on existing master data, conguration or existing documents No comparison of multiple analysis - always one time shot All analysis results are read-only and can not be edited before updating the original project Analysis structures are read-only - if a blueprint change is applied to the original project, a new analysis has to be executed

Real Experience. Real Advantage.

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Agenda
Overview of ways to document your solution in SAP Solution Manager What is the Business Process Repository and what does it have to offer? Example: Using RBE Plus to populate your current business processes Stay in control: Using the Solution Documentation Assistant to keep your documented solution current Customer experience: How Bombardier used RBE Plus to document their business processes in Solution Manager Q&A
Real Experience. Real Advantage.
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[ Solution Manager Roadmap

Implemented Solution Manager 3.2 in February 2007 Upgraded to Solution Manager 4.0 (7.0) September 2007 Currently have 4-tier landscape running on SPS 15 Enterprise Edition and Work center functionality will be implemented Q4 2008. Modules currently used:
Implementation: Blueprint and Conguration Service Desk Test Workbench ChaRM
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[ History
SAP Implementation background
Delivered R/3 4.7 projects using our in-house Lotus Notes based tool Lack of consistency when building project structure Process modeling tool not maintained after project delivery Diverse Business areas: Manufacturing, After Sales and Non-product Delivered SAP HR ECC 6.0 to multiple sites using Solution Manager 7.0

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[ Implementation
Contacted IBIS America for RBE Plus services
Ran Potential and Situation Analysis in December 2007 Held on-site workshops in February 2008 to assign Z -transactions to correct Business Process nodes Documented as-is business processes in Solution Manager
3 different business areas Processes were not maintained properly Unused Z-transactions required analysis

Built a Global template for reusability and integration

Real Experience. Real Advantage.

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[ Key Benets
Facilitated the documentation of AS-IS processes which would have been time-consuming and very difficult to do manually Use of Standard BPR in Solution Manager Identied all used and un-used Z-transactions for further analysis Provided comprehensive summary reports by SAP module that could be used to optimize your system

Real Experience. Real Advantage.

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 Thank you.
Salpi Makdessian
SAP - Application Specialist Lead SAP CC Solution Manager Team Bombardier Aerospace

salpi.makdessian@aero.bombardier.com

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 Thank you.
Lori Sanders
Practice Manager, SAP Solution Manager Enowa LLC

lori.sanders@enowa.com Winni Hesel winni.hesel@enowa.com

Partner Enowa LLC

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