EFFECTIVE COMMUNICATION SKILLS

DECLARATION FORM

We hereby declare that our assignment is an original piece of work prepared by ourselves in our own words and we did not copy or plagiaries any part of the paper that we have submitted except a few parts which we had stated its sources..

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EFFECTIVE COMMUNICATION SKILLS

ACKNOWLEDGEMENTS

Alhamdulillah and thank to Allah because in the end, we had finished English Language Proficiency short coursework in the time given. This coursework is about producing graphic organizers and a critical review based on two selected articles. We proudly chose articles about Non-verbal Communication for effective communication skills.

First and foremost, we want to give special appreciation to Madam Krismarina Binti Abdul Karim, our ELP lecturer. She had given us all the guidance and advices that helped us to complete this coursework especially during the collaboration time. Her explanations and specific requirements on this assignment really helped us a lot. Without all the information from her, we would face difficulties to finish it on time.

Besides, we also want to give our gratitude to our friends who help us in completing this task. Their ideas and suggestions really useful for this coursework...

Last but not least, our appreciations for those who involve in the process to complete this ELP short coursework.

EFFECTIVE COMMUNICATION SKILLS

CONTENTS

CONTENT

PAGE

Declaration Form

Question Paper

Acknowledgements

Non-verbal Communication: Graphic Organizer 1 Graphic Organizer 2 Critical Review

Reflective Essay

References

Collaboration Form

Appendices