ALEXANDRIA HICKS

6220 Patricia Drive Matteson, Illinois 60443 (773) 420-6019 Email: AHicks_91@yahoo.com Objective To effectively use my leadership, interpersonal, technical skills and award winning customer service that I have gained through my school and work experiences to obtain a career with your company. Education International Study Dong- Ah Institute of Media and Arts (South Korea, Anseong-si) Illinois State University (Normal, IL) Major: Mass Media Sequence: Management Promotion and Sales Minor: Sociology Work Experience February 2013- June 2013 Expected Graduation Date: December 2013

Sam Leman Automotive Group Business Development Representative (Bloomington, IL) July 2013- Present Achieved sales goals and profits through great customer service Analyzed sales process and customer experience with company Make outbound phone calls in follow up to provide problem resolution Design social media content for company promotion Walgreens Co., Service Clerk/Photo Specialist/ Beauty Advisor (Normal, IL) May 2012-February 2013 Employee of the Month September 2012 Process customer transactions and other register functions while adhering to company cash handling policies. Achieved short terms and long term sale goals Collaborated with managers and team members to complete store tasks Marketed product for sale Trained new employees on cash register and store policies that decreased checkout time Merchandising of two departments for seasonal reset Illinois State University, Lobby Shop Cashier (Normal, IL) July 2011-January 2012 Balanced drawers at the beginning and end of the shift to reduce accounting errors Accurately prepared the end-of-day deposit Review and updated all inventory reports Frequently stocked merchandise for full store Opened and closed the store and ensuring all property was secure Internship Experience GSA Public Relations, International Communications Associate (Seoul, South Korea) April 2013-May 2013 Designed campaign designs to promote Lipton Tea, Sapsaree dog foundation, and Agrosuper pork Participated in new business process including research, proposal and pitch preparation Assisted in the sale of Craftworks Brewing companys food and liquor distribution in Korean Festival Leadership Absolute Deviation Dance Team, (Illinois State University) Head Choreographer October 2009-Present August 2011- February 2013

Supervised a team of 30 members Assisted in recruiting of new team and executive board members Developed innovative strategies to increase member retention Created and arranged choreography and audio for performances Effectively assisted in coordinating teams annual event Trained and developed dancers performance ability Responding to team member concerns and team conflict 103.3 WZND, On Air Personality and Promotion, (Illinois State University) Performance of entertaining and informative live broadcasts Monitoring music and commercial logs for air-shift Marketed local events Produced radio live reads for company and event promotion

October 2012- Present