“Our Profit is January 2008

Your Success”

An Affiliate Of

A Big Thanks to our Vendor Members

We had a great turn out of members at the Winter Social

that was sponsored by our Vendor Members. The Toys for
Tots donations boxes filled up fast and we appreciate eve- Upcoming Events
ryone’s generosity this holiday season. It was a laid back
and relaxed event that allowed us to socialize with other
January General
members, get to know a few people we haven’t had the
chance to talk to before and catch up with old acquaintan- Membership Meeting
ces. January 9th - Noon
Latin King
We would like to thank all of our vendors for helping sup- (Registration Form Inside)
port our organization. Without you, we would not be able
to have events for all of our members. We know there are February General
a lot of organizations out there asking for financial support Membership Meeting
and we really do appreciate your continued assistance February 13th - Noon
throughout the year to help us be successful in providing
our members with the best networking opportunities possi- February Vendor
ble. Council Meeting
February 21st - 4:00 pm
As a member of our organization please look to your fel-
low vendor members for services and or products for your
Certified Apartment
community. Manager (CAM) Classes
March 11, 18, 20 , 25,

Thank You!!!!!! and 27

(See inside for details)

Inside Your Newsletter:

• Education Committee Update
• Legislative Committee Update
• Save the Date 2008 NAA Education
Conference
• President’s Letter
• 2008 CIAA Board Members
• 2008 Committee Chairs
• Vendor Members
• CIAA on the Web
• Vendor Spotlight
• Promotions and Postings
• January General Membership
Registration Form
• March CAM - CAS Registration
• Connect with the NAA
 COMMITTEE ANNOUNCEMENTS
Education Committee Update
CAM Classes Scheduled for March 2008

Save the date and mark your calendars for a CAM (Certified Apartment Manager) Series. Classes are scheduled for
March 11, 18, 20, 25, and 27th at the West Des Moines Police Public Safety Building.
This class will only be offered every other year from this point forward. There are many students that need to finish this
series so you’ll want to get on board and get this finished. New students need to remember it may be two years before this course
is repeated in Des Moines again so plan for your completion of this course accordingly. This course is available to CIAA mem-
bers only.
The entire CAM series will be $550.00 or $75.00 for each individual class if trying to complete your designation. Reg-
istration for this class will begin in January and the forms are located on Page 6.
Certified Apartment Supplier Classes

If you are vendor and interested in earning the NAA designation of Certified Apartment Supplier, you will be able to attend some
of the classes being offered for the CAM designation in March to qualify for this designation. Cost for the CAS classes is
$350.00 for each individual attending. Registration for this class will begin in January and the forms will be available soon.

Legislative Committee Update

After an extensive search and many interviews, the Legislative Committee made a recommendation to the Board of Directors for a lobby-
ist. The board voted unanimously to hire the Hultman Company as the CIAA’s lobbying firm. They have already researched several of
our issues and we feel very strongly that this relationship will benefit our association in many positive ways. Of course, during the up-
coming session we’re going to be asking for your involvement to help us bring about some of the changes we need in our industry.

Look for our voter registration drive coming in 2008! We need to educate renters on issues that affect them and help them have a voice in
the very important political process. More importantly, a message needs to be sent to our legislators that homeowners aren’t their sole
constituency. One of our goals is to change the perception of rental property owners and replace the stereotypical image of “landlords”
with a more positive image of Property Management professionals.

Save the Date ~ 2008 NAA Conference

June 26-28, 2008
Gaylord Palms Resort & Convention Center
Orlando, Florida
Get more information regarding costs and registration at
www.naahq.org

Page 2
 Letter from the President
Happy New Year! 2008 is going to be an exciting year for the CIAA. But we wouldn’t be where we are today
without the hard work of our founding members. It took tenacious spirit to overcome some pretty big obstacles
in forming our association, but the effort paid off in a big way for all of us. CIAA is the only affiliate of the National Apartment Associa-
tion in Iowa. Affiliation with the NAA brings countless benefits to our members. Did you know that your membership in the CIAA auto-
matically includes membership in the NAA? Their website is just a click away and contains vast resources for apartment professionals!

I want to extend my personal thanks to Melissa Johnson for setting the tone for a very successful beginning and for setting the pace for the
continued growth of the CIAA. Melissa’s dedication to the association is tremendous and I look forward to working with her and the rest of
the Board of Directors throughout the year.

Our new board members are: Rick Koontz (Signature Place), President; Melissa Johnson (Peterson Companies), Past President; Deb Lan-
pher (R&R Realty), Vice President; Lori Young (Wakonda Village), Treasurer; Jennifer Konior (TAB Properties), Secretary; and Tom
Newton (Gorman Roofing) and Mary Spain (Apartment Finder), Vendor Council Co-Chairs. Remember, there are many ways to get in-
volved with your industry peers. We’re always in need of volunteers to serve on committees. It’s a great way to make new friends and to
make a difference in the apartment industry!

The Board of Directors approved the Hultman Company as CIAA’s lobbyist. They have already started working on some very important
issues for us. We look forward to continued success with our legislative priorities, and with the help of this very experienced firm and its
principles, I have confidence that we will be able to make some positive changes in legislation that will benefit us all.

2008 will also mark the beginning of the end of the incredibly soft market we have all experienced for too many years. Won’t it be exhila-
rating when we won’t have to fight so hard for new residents and have a fairer playing field in retaining our current residents? This is an
exciting and rewarding industry, and I hope you all enjoy it as much as I do. I’m looking forward to working with you all in continuing to
bring excellence to the rental housing industry in Iowa!

Rick Koontz, Signature Place Apartments

2008 Board Members and Committees

President
Rick Koontz, Signature Place
Past President
Melissa Johnson, Olde English Village
Vice President
Deb Lanpher, R & R Realty
Treasurer
Lori Young, BH Management
Secetary
Jennifer O’Brien Konior, TAB Properties
Vendor Council Co-Chairs
Tom Newton, Gorman Roofing
Mary Spain, Apartment Finder
Education Committee Chair
Mary Spain, Apartment Finder
Legislative Committee Chair
Rick Koontz, Signature Place
Membership Committee Chair
Lesley Sweet, Knapp Properties
Public Relations Committee Chair
Deb Lanpher, R & R Realty
Trade Show Committee Chair
Michelle Ogden, Timberland Partners
Get Involved, We Value
Your Opinion…
The CIAA needs your ideas to
make the organization what
you, our members, need and
want.
Please contact any of the Board
Members and Committee Chair-
persons if you are interested in
participating on a committee.

Page 3
 CIAA Vendor Members

A+ Lawn and Landscaping Jetz Service Co. Tenant Data

Apartment Finder
Carpet Pro by Baker Interiors
Cort/Instant Furniture Rental
The Des Moines Register
Dewitt Painting
Diamond Vogel Paints
First Advantage SafeRent
Furniture Options
Gallon, Inc.
Goalsetter Systems, Inc.
Gorman Roofing Services
Hawkeye Legal Services
Nationwide Office Care
On the Spot Carpet and Tile
Performance Leasing
Qwest
Reliable Construction
Sherwin Williams Carpet
Snider Lawn
State Farm - Glenn Waterhouse
Stew Hansen’s Dodge City-
Jeep
Stitzell Electric Supply
Sudzy’s Carpet Cleaning
Transworld Systems
Tub Wrx
West Des Moines Police Department
To Become A Vendor Member
Contact:
Tom Newton 515-883-0838
tomn@gormanroofingservices.com
If you would like featured in our
Vendor Spotlight contact:
Deb Lanpher 515-270-0940
lanpher.deb@rrrealty.com

Your vendor members make many CIAA events possible. Please support them! Vendor Members’ websites and contacts are
linked through our website! www.ciaahq.org

The CIAA on the Web

Hyperlinks in the newsletter are now clickable in the electronic version. Some of you have said that the PDF attachments that
come via your email are not opening. Windows Vista may be contributing to this error. Set your program to view the attachment
separately from your email. Vista can cause issues when opening the attachment automatically inside your email program. You
may see nothing but dozens of pages of jumbled letters. You can always view and download all of our newsletters at
www.ciaahq.org.

Website: Email: Blog*

www.ciaahq.org info@ciaahq.org http://blog.ciaahq.org

* We will be shutting down the blog temporarily until we decide whether or not we will continue it in the future. Updates are
always available at our website, and most of our correspondence is through email. Let us know if you want to be involved with
the blog or if you would like us to continue it. Please email your preferences!

Page 4
 CIAA Vendor Spotlight
Goalsetter has been manufacturing the finest height adjustable basketball goals in the market for over 15
years and is known throughout the country as the Cadillac of goals. Goalsetter is manufactured right here
in Iowa and produces the most durable goals in the market which allows us to be installed in some of the
toughest environments such as camps, school playgrounds, military bases, city parks, apartment com-
plexes and more. Goalsetter also exhibited at the National Apartment Association Conference in Las Ve-
gas this past summer and we have signed up for next summer’s event in Orlando. For more information
regarding Goalsetter Systems please contact:
Kent Van Vark
Goalsetter Systems Inc
1-800-362-4625 X242
kent@goalsettersystems.com

Promotions, Positions and Postings

Timberland Partners…
is a growing company and we are looking for individuals
who want to grow with us and join our team of maintenance
and leasing professionals. In exchange for your hard work
we offer an outstanding compensation package including
health and dental insurance, flex-spending, 401K and paid
vacation days. Please email or fax your cover letter and re-
s u me w i th s a l ar y exp ec t a t ion s t o s sw an -
son@timberlandpartners.com or 319-265-0482 or call 319-
265-0448 to request an application.
Maintenance position: HVAC, plumbing and electrical
experience preferred. We are looking for someone with a
positive attitude who is willing to provide our customers with
the best possible service everyday. Some on call hours may
be required.
Leasing Position: We are looking for an outgoing, depend-
able, and sales oriented individual to be part of our great
team of residential communities in Des Moines. Our ideal
candidate will be willing to work a flexible schedule includ-
ing every other weekend.
IMMEDIATE POSITION AVAILABLE
MULTI-SITE APARTMENT COMMUNITY SEEKS
PROPERTY MANAGER.
Applicant must be self motivated, focused, patient and ac-
countable. Qualifications and Responsibilities include:
Transportation to go back and forth between properties,
Leasing (sales) apartment units, working with tenants and
maintenance staff to resolve issues promptly and profession-
ally, AP/AR duties in office, collecting and maintaining rent
rolls, working with misc contractors and being able to sched-
ule units available to make sure they are ready in time. Ex-
perience with P&L Statements is a plus.
Salary and on site living accommodations are available.
Visit our website at www.sunrisedesmoines.com to learn
more about us!
Options for Applying
By Mail: Sunrise Partners, LC
Attention: John Mendoza
275 NE Sunrise Dr #19, Waukee IA 50263
By Phone: call John Mendoza at (515) 975-1976
By Fax: to John Mendoza at (866) 801-2249

Email: info@ciaahq.org Website: www.ciaahq.org

Page 5
 CIAA General Membership Meeting
Registration Form
January 9th, 2008
12 Noon Seated and Start ~ Self Pay
Latin King ~ 2200 Hubbell Avenue ~ Des Moines, Iowa

Please join us for the Installation of Officers

of the 2008 Board of Directors

Special Guest Speaker:

Mike Triplett, Hultman Company
CIAA’s Lobbyist

Name Community Phone

Name Community Phone

Name Community Phone

Must RSVP no later than 12pm Noon, Monday, January 7, 2008

Please fax registration form to Mary Spain (515-327-9104)

Lunch selection includes sides, bread and drink. Please indicate number of meals needed on each line.

Chicken Spiedini / $13.63________ Baked Meatball Cavetelli / $14.81________

Grilled Chicken Salad / $14.87________ Italian Sausage Sandwich / $11.77________

PLEASE BRING A CHECK MADE OUT TO CIAA OR EXACT CHANGE

The Central Iowa Apartment Alliance will be hosting the 2008 CAM (Certified Apartment
Manager) Designation Class Series.

The following page contains the outline for course work, dates and registration form.

You may take the entire series or individual classes. All classes must be completed within two
years for CAM designation.

To obtain your CAS (Certified Apartment Supplier), vendors must take the courses with the
asterisk and then one elective course of your choice.

Cost is as follows:

CAM Series CIAA Member Cam Series Non Member

$550.00 $750.00

CAS Series CIAA Member CAS Series Non Member

$300.00 $500.00

Individual Classes Member Individual Classes Non Member

$70.00 $95.00

Testing is done at the end of the series via private computer. It is a timed test. A score of 70%
must be obtained for passing all courses.

Registration Forms must be received by March 1, 2008.

Instructors are to be announced.

The dates for the Series are March 11, 18, 20, 25 and 27 with an elective CRAM for Test Date of
April 7th.

Classes will be held at the West Des Moines Police Station on Mills Civic Parkway in West Des
Moines.

A complete set of instructions will be forwarded to you after your registration is received, with
exact class dates and instructors.

This will be the only CAM offering until late 2009.

Please forward any questions to Mary Spain, Education Chair CIAA

515-327-0606 or mspain@apartmentfinder.com
 CAM SERIES REGISTRATION CAS INDIVIDUAL CLASS REGISTRATION

Name:

Employer:

Telephone: Fax:

E Mail:

Indicate billing choice:

Please forward an invoice for the class:________ This form serves as invoice:________

If I cancel this registration after March 5, 2008 there is a fee of $50.00 for restocking the
materials at NAA.

I have read and understand this information:

Signature

Amount Due:

CAM Series $550.00 Member Rate: _________ $750.00 Non Member__________

Note classes listed below, CAS required are asterisks, only select one elective below.
CAS Series $300.00 Member Rate: __________ $500.00 Non Member _________

For individual classes indicate number taking on line then select classes below.
Individual Classes at $70.00 Member Rate ________ $95.00 Non Member _________

Individual Classes I will be taking:

Management of Residential Issues _______
Human Resource Management _______
Fair Housing _______
*Marketing _______
Property Maintenance for Managers _______
*Risk Management _______
*Financial Management _______
Community Analysis _______

FAX COMPLETED REGISTRATION TO 515-327-9104

MAIL PAYMENT TO:
CIAA
3775 E.P. True Parkway # 263
West Des Moines, Iowa 50265
 Connect
With NAA
NAA’s Newest Member Benefit:
The Weekly E-Newsletter
B y M i c h a e l To m p k i n s , C P M , C C I M
2008 National Apartment Association Chairman of the Board
Julian LeCraw and Co.
N
AA’s electronic newsletter, The
Industry Insider, gives all NAA
members access to essential
apartment industry news in a weekly e-
mailed format. The e-newsletter,
launched in early December, summa-
rizes real estate and multifamily hous-
ing news from nearly 7,000 informa-
tion sources, scanning 15,000 articles
from newspapers, magazines, Web sites
and other online and print sources.
Covered topics will include transac-
tions, statistics, business and finance trends, forecasts, legisla-
tion and other national and market-specific apartment news.
By placing advertisements in The Industry Insider, service
partners can promote their products and strengthen their
brands while reaching key multifamily housing decision mak-
ers. Contact NAA’s Julie Stalknecht at 703/797-0629 or
julie@naahq.org for information.
NAA to Host Student Housing Conference
One of the biggest booming markets for rental communities
is off-campus student housing. To help provide NAA members
with greater knowledge of this niche market, NAA will host
“The Unique Cycle of Student Living,” Feb. 19-20, 2008, at the
Fairmont Dallas Hotel in Dallas.
The conference is designed for those who are in student
housing management, new to student housing management
or who are considering entering student housing manage-
ment.
Education tracks include pre-development, pre-leasing,
move-in/turn, operations, technology and legal issues. Event
and hotel registration information and a schedule of events
who will address the audience on generational trends, are
posted at www.naahq.org.
For details about exhibiting at the conference, please con-
tact NAA’s Julie Stalknecht at 703/797-0629 or
julie@naahq.org or Justin Barker at 703/797-0671 or
justin@naahq.org. For attendee registration, please visit
www.naahq.org or contact Jenny Gibson at jenny@naahq.org
or 703/797-0621.
Discounted Rates Available for 2008 NAA
Education Conference & Exposition
Take advantage of discounted registration rates (up to 25
percent off of each registration!) for the 2008 NAA Education
Conference & Exposition to be held June 26-28 at the Gaylord
Palms Resort in Orlando, Fla. The event offers more than 50
education sessions with more than 6,000 industry profession-
als with whom to network. The exhibit hall includes more
than 700 booths and more than 375 exhibiting companies. For
information about any event, visit the NAA Web site at
www.naahq.org/meetings or contact Jenny Gibson at
jenny@naahq.org. Interested in an exhibit booth for the
Education Conference? Contact NAA’s Justin Barker at Ext. 131
or justin@naahq.org.
FCC Order on Video Provider Deals
On NAA Web Site
The Federal Communications Commission (FCC)
announced Oct. 31 a unanimous decision that retroactively
and prospectively bans the enforcement of “building exclusivi-
ty” contracts between apartment property owners and most
video service providers. Specifically, the Order bans the
enforcement of any contract clause between an apartment
owner and a covered video service provider that grants the
provider an exclusive right to make video services available on
the property. More information and a copy of the FCC order,
can be found at www.naahq.org.
The FCC initiated this action in response to claims by sever-
al large telecommunications companies, which have begun to
offer video services to residents of “multiple dwelling units,”
 Connect
With NAA
that exclusive access agreements improperly interfere with
market competition and consumer choice.
This Order does not impose mandatory access on apartment
properties. Rather, it only prohibits apartment owners from
negotiating agreements that grant covered video service
providers exclusive access to the property. Mandatory access
laws, which are in effect in 18 states and Washington, D.C.,
require an apartment owner to grant a right of entry to a ser-
vice provider that wants to offer their product to residents.
The Order only prohibits the enforcement of exclusive access
clauses, not entire contracts covering items beyond exclusive
access rights. In other words, the Order does not prohibit con-
tract clauses that grant exclusive marketing rights or the
granting of an exclusive right to use inside wiring owned by
the property. Lastly, the Order applies only to video service
providers; it does not prohibit exclusive access agreements
between property owners and service providers offering voice or
Internet access. The issue of whether or not to ban these types
of contract provisions is slated to be the subject matter of a
separate FCC rulemaking procedure.

NAAEI Exam Handbooks, Skill Checks,

Answer Keys Available Online
As part of the initiative to transition to online exams, NAA
Education Institute (NAAEI) staff has developed exam hand-
books, skill checks and answer keys for the Web. The hand-
book, administrator guide and skill checks, complete with
answer keys, are now available on the NAA Web site at
www.naahq.org/education/designationheadquarters.htm.
Download this information and provide free study materials for
students. Login information to NAA’s Web site is required.

Groundhog Job Shadow Day Set for Feb. 1

Affiliates can showcase their communities and employees to
today’s youth by participating in Groundhog Job Shadow Day
on Feb. 1, 2008. NAA headquarters, along with apartment com-
munities in Washington, D.C.; Philadelphia; and Chicago will
also participate in job shadowing that day. To learn the bene-
fits of job shadowing to local high school students and to learn
more about Groundhog Job Shadow Day, contact Julie Barden
at 703/797-0691 or juliebarden@naahq.org.