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• Lecturer
– NORHANIM BINTI SELAMAT (Coordinator)
– ZEHAN AFIZAH BINTI AFIP @ AFIF
BIT 2013
– SITI MAHFUZOH BINTI WASIKON
ANALISIS DAN REKABENTUK SISTEM /
– HANNANI BINTI AMAN
SYSTEM ANALYSIS AND DESIGN
• Lesson Plan
• Contact: norhanim@uthm.edu.my
Norhanim Selamat & Zehan Afizah Afip 1 Norhanim Selamat & Zehan Afizah
@ Afit (PM. Dr. Rosziati Ibrahim) Afip @ Afit (PM. Dr. Rosziati Ibrahim) 2
Norhanim Selamat & Zehan Afizah Norhanim Selamat & Zehan Afizah
Afip @ Afit (PM. Dr. Rosziati Ibrahim) 3 Afip @ Afit (PM. Dr. Rosziati Ibrahim) 4
Norhanim Selamat & Zehan Afizah Norhanim Selamat & Zehan Afizah
Afip @ Afit (PM. Dr. Rosziati Ibrahim) 5 Afip @ Afit (PM. Dr. Rosziati Ibrahim) 6
1
The Role of Information in The Role of Information in
Organisations Organisations (con’t)
• A RESOURCE • AN ASSET
– can serve as an input to – can serve as the property
the production of of a person or an
outputs. For example, organisation that
contributes to a
hotel workers and company’s output. For
attorneys use information example, manager view
to serve their customers information as an
better. investment that they can
use strategically to give
the company an
advantage over its
competitors.
Norhanim Selamat & Zehan Afizah Norhanim Selamat & Zehan Afizah
Afip @ Afit (PM. Dr. Rosziati Ibrahim) 7 Afip @ Afit (PM. Dr. Rosziati Ibrahim) 8
Norhanim Selamat & Zehan Afizah Norhanim Selamat & Zehan Afizah
Afip @ Afit (PM. Dr. Rosziati Ibrahim) 9 Afip @ Afit (PM. Dr. Rosziati Ibrahim) 10
Norhanim Selamat & Zehan Afizah Norhanim Selamat & Zehan Afizah
Afip @ Afit (PM. Dr. Rosziati Ibrahim) 11 Afip @ Afit (PM. Dr. Rosziati Ibrahim) 12
2
Components of Information Components of Information
Systems (con’t) Systems (con’t)
Software Data
Systems software
The basis for the informational aspects of the
This is a set of general programs which manages and controls
all of the operations of a computer system so that its use is
information system and hence is a key element of any
optimised. IS
An operating system provides the interface to the computer Data might exist from market intelligence, contacts,
hardware and is the buffer between users and the hardware.
Modern trend: support WIMP and ‘post WIMP’.
product, etc…
Applications software The information that could be derived from such
Software that performs a specific set of tasks related to data: Product prices and costs, delivery of the
business functions products/services, target specific promotions and
Software packages and electronic spreadsheets campaigns.
Specific-purpose or bespoke software
Referred to asNorhanim
‘tailor-made’ software
Selamat & Zehan Afizah Norhanim Selamat & Zehan Afizah
Afip @ Afit (PM. Dr. Rosziati Ibrahim) 13 Afip @ Afit (PM. Dr. Rosziati Ibrahim) 14
Norhanim Selamat & Zehan Afizah Norhanim Selamat & Zehan Afizah
Afip @ Afit (PM. Dr. Rosziati Ibrahim) 17 Afip @ Afit (PM. Dr. Rosziati Ibrahim) 18
3
Higher Level Strategic Level
• Management Information System (MIS) • Executive Support System (ESS)
– Support a broad spectrum of organizational tasks including – Helps executives to make unstructured strategic decisions
decision analysis and decision making in an informed way
– Examples: profit margin by sales region, expenses vs. – Examples: drill-down analysis, status access
budgets • Group Decision Support System (GDSS)
• Decision Support System (DSS) – Permit group members to interact with electronic support
– Aids decision makers in the making of decisions – Examples: email, Lotus Notes
– Examples: financial planning with what-if analysis, • Computer-Supported Collaborative Work System
budgeting with modeling (CSCWS)
• Expert System (ES) – CDCWS is a more general term of GDSS
– Captures and uses the knowledge of an expert for solving a – May include software support called “groupware” for team
particular problem which leads to a conclusion or collaboration via network computers
recommendation
– Example: video conferencing, Web survey system
– Examples: MYCIN, XCON
Norhanim Selamat & Zehan Afizah Norhanim Selamat & Zehan Afizah
Afip @ Afit (PM. Dr. Rosziati Ibrahim) 19 Afip @ Afit (PM. Dr. Rosziati Ibrahim) 20
Integrating New Technologies into Figure 1.2 Systems analysts need to be aware that
integrating technologies affects all types of systems
Traditional Systems
• Ecommerce and Web Systems
• Enterprise Resource Planning Systems
• Wireless Systems
• Open Source Software
• Need for Systems Analysis and Design
Norhanim Selamat & Zehan Afizah Norhanim Selamat & Zehan Afizah
Afip @ Afit (PM. Dr. Rosziati Ibrahim) 21 Afip @ Afit (PM. Dr. Rosziati Ibrahim) 22
Norhanim Selamat & Zehan Afizah Norhanim Selamat & Zehan Afizah
Afip @ Afit (PM. Dr. Rosziati Ibrahim) 23 Afip @ Afit (PM. Dr. Rosziati Ibrahim) 24
4
Wireless Systems Open Source Software
• System analyst may be asked to design standard or • An alternative of traditional software development
wireless communication networks that integrate where proprietary code is hidden from the users
voice, video and email into organizational intranets or • Open source software is free to distribute, share and
industry extranets modify
• System analyst may also be asked to develop • Characterized as a philosophy rather than simply the
intelligent agents process of creating new software
• Example: Microsoft's new software based on • Example: Linux Operating System, Apache Web
Bayesian statistics Server, Mozilla Firefox Web browser
• Wireless communication is referred as m-commerce
(mobile commerce)
Norhanim Selamat & Zehan Afizah Norhanim Selamat & Zehan Afizah
Afip @ Afit (PM. Dr. Rosziati Ibrahim) 25 Afip @ Afit (PM. Dr. Rosziati Ibrahim) 26
Norhanim Selamat & Zehan Afizah Norhanim Selamat & Zehan Afizah
Afip @ Afit (PM. Dr. Rosziati Ibrahim) 27 Afip @ Afit (PM. Dr. Rosziati Ibrahim) 28
Thank You