Muhammad Adil Zulqarnain

International Development Center

Principal Areas of Practice Having 7 years of experience in the areas of information technology, mainly enterprise level projects. Validate the IT software solution meets product requirements and is fit for use. Leadership role and effectively collaborates with cross-functional areas within the project team. Proficient in verbal and written English and have good presentation, interpersonal & communication skills. Skilled individual in enhancing team performance through development Focused problem-solver with very strong communications and interpersonal skills Professional Experience Successfully developed and implemented multiple CRM Solutions. Experience of developing requirement artifacts, and use cases utilizing object oriented technology or other modeling tools such as logical data models, data flow models, and workflow models. Develop testing approaches and scope, managing test case design and execution, recording and managing defects, and communicating status to clients. Coordination between functional and technical teams. Prepare training material and conduct in-house trainings. Major Projects Eby- Brown (Sales Cloud Implementation) Situation: Eby-Brown, a leading wholesale distributors to the convenience industry, they are managing their business on excel sheets. Sakonent engaged to stream line their current sales and marketing process. Understood client requirements. Prepare Solution Design Document and communicate the changes within team. Prepare and update configuration blue print document. Validate and verify that developed system meets clients business requirements. Developed issue log, monitor and update with the coordination Prepare training guide for different departments.

Adil Zulqarnain
Associate Consultant 1
Skills Requirements Gathering Business Analysis Business Process Automation Business Process Reengineering Business Intelligence CRM Sales, Marketing and Support Processes Object Oriented Analysis and Design Quality Assurance and Testing Process Flow Diagrams Training and Support Technology Experience Salesforce.com Microsoft Visio Microsoft Office Microsoft Project Microsoft SQL Server 2008 Visual Studio 2010 Oracle Database 11g Oracle E-Business Suite Financials (GL/Payables) Oracle E-Business Suite CRM Microsoft Windows 2008 Server Platform Microsoft Windows Active Directory VMWare vSphere 5.0 Novell Zenworks HP Smart Start Servers Linux Proxy Servers (IPCOP) IBM Lotus Domino R6 R8 Data Center Management

Edlong Dairy Flavors (Sales Cloud Implementation) Situation: Since 1914, Edlong Dairy Flavors has been exclusively focused on concentrated dairy flavors and high-intensity dairy ingredients, expertly creating flavors that deliver on taste, value and quality. Edlong have different legacy system to manage their business processes. Sakonent provide their best in class CRM solution build on Slaesforce.com cloud technology. Sakonent stream line their business process and migrate their existing process in the salesforce.com Understood client requirements. Prepare Solution Design Document and communicate the changes within team. Validate and verify that developed system meets clients business requirements. Developed issue log, monitor and update with the coordination Prepare five version of training guide for different departments.

Industry Experience Logistics Television / Media Consumer Distributors Service Provider

Education & Certifications MIT Virtual University of Pakistan B.COM (Commerce) University of Karachi Oracle PL/SQL Certified Associates Oracle Oracle Certified EBS Essential for Implementers Oracle Salesforce.com Administrator Salesforce.com

School Health (Sales and Service Cloud Implementation) Situation: School Health established since 1950 and providing quality service to school (K-12), colleges and universities. Sakonent approached to streamline their sales and service processes. Sakonent provide out of the box solution considering the limitation of Slaesforce.com professional edition. Attended BPR Sessions with different departments for requirements gathering and their processes understanding. Developed configuration document and assisted client in fields cleanup. Developed test scenarios, UAT scripts and managed issues log. Highly involved in communication, system testing and change management. Prepare training guide for training sessions.