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2012

2013
Edition
In Pain and Agonizing
Over the Bills
Financial Assistance Resource Directory
Introduction
IN PAIN AND AGONIZING OVER THE BILLS

Resource Directory for People with CRPS

Anyono wno nas Complox Pogional Pain Syndromo (CPPS), or nas a amily mombor or riond ahiotod
witn it, knows now pnysioally, omotionally, and hnanoially dovastating it oan bo. Wo oonstantly got roquosts
or nolp, and altnougn tnoro is not a simplo or singlo solution, tnoro aro many programs tnat may nolp
you got tnrougn somo rougn timos.
Nino yoars ago wo publisnod tno hrst odition o tnis dirootory and sinoo tnon, wo navo roooivod many
suggostions rom mombors on now to oxpand it and mako it moro usor riondly. Wo nopo wo navo dono so,
witn addod inormation and oxpandod pnono and wobsito oontaot lists. Tnoro aro no simplo answors or
tnoso o you wno nood hnanoial assistanoo, but you do navo a numbor o options. Muon o tno inormation
on tnis dirootory is rooronood to tno wob. n today's inormation onvironmont, it is tno oasiost and astost way
to nogotiato tno myriad programs out tnoro. Howovor, wo navo triod to bo sonsitivo to tno aot tnat many
pooplo still do not navo oasy aoooss to onlino inormation; wo navo inoludod mailing addrossos and
tolopnono numbors wnoro appropriato.
Wo navo noard ovor and again now timo oonsuming, and somotimos rustrating, it oan bo to nogotiato tno
various programs and buroauoratio systoms. you oan, onlist a riond or amily mombor to advooato or
you witn somo o tnoso agonoios. t makos a big dioronoo.
Pomombor also tnat your pnysioian oan bo your most important ally. Finding a pnysioian or otnor noaltn
oaro proossional wno oan dooumont your oondition and your troatmont is tno koy to suoooss in gotting any
kind o nolp. Mako suro you navo an allianoo you oan trust. You may hnd, as navo many o our mombors, tnat
you will navo to oduoato or updato your pnysioian and otnor noaltn oaro providors about programs availablo.
Also, CPPS was ormorly known as rohox sympatnotio dystropny syndromo (PSO) and many noaltn oaro
providors still uso tno old namo. you aro looking or inormation, you may navo to uso botn aoronyms
as soaron words.
Tnis kind o pro|oot will always bo a work in progross, and wo nopo tnat anyono wno nas additional inormation to
snaro will do so via omail to ino@rsds.org or mail to PSOSA, 99 Cnorry Stroot, PO Box 502, Milord, CT, 06460.

Jamos W. Broaton, MSW
!"#$%&'(# *'+#$&,+
Table of Contents
PART 1: FEDERAL GOVERNMENT ASSISTANCE PROGRAMS ...................................5
Sooial Soourity
Modioaro
Modioaid
Workors' Componsation
Oo You Nood a Lawyor?
Otnor Oisability Posouroos
PART 2: LEGAL AID ........................................................................................................12
Logal Aid Sooiotios
Logal nolp or Porsons witn Oisabilitios
PART 3: LIVING EXPENSES ..........................................................................................13
Housing
Contors or ndopondont Living (CLs)
Tolopnono Sorvioos
Hoat and Elootrioity
Food and Nutrition
Emorgonoy Sorvioos
Otnor inormation
PART 4: SERVICE AND FAITH-BASED ORGANIZATIONS ..........................................19
Sorvioo Organizations
Faitn-basod Organizations
PART 5: PATIENT ASSISTANCE PROGRAMS ..............................................................21
Brad Jonkins Pationt Assistanoo Fund
Pnarmaooutioal Assistanoo
Assistivo Oovioos
Hoaltn Sorvioos and nsuranoo
Hospital Caro
Froo-and Low-oost Clinios
Oontal Caro
"#$#%& '()*
Posouroos or Carogivors
Transportation
Guost Housing
Otnor Homo-basod Caro Posouroos
Table of Contents
PART 6: RESOURCES FOR MILITARY PERSONNEL AND VETERANS .....................33
Military Aid Sooiotios
Otnor Not or Proht Organizations tnat Assist votorans
Stato Programs
For votorans and Familios
Employmont Posouroos
APPENDIX 1: STATE WORKERS' COMPENSATION OFFICES ...................................40
APPENDIX 2: STATE LEGAL AID OFFICES ..................................................................44
APPENDIX 3: LIHEAP .....................................................................................................52
APPENDIX 4: SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM .....................60
APPENDIX 5: WIC OFFICES .........................................................................................61




















Special thanks to the Petit Family Foundation and Teva Pharmaceuticals USA for funding this project.

2012 The Reex Sympathetic Dystrophy Syndrome Association of America 7/20/2012
5
PART 1: FEDERAL GOVERNMENT ASSISTANCE PROGRAMS
Social Securitv, Medicare, and Medicaid

Social Security
Many individuals witn CPPS oontaot us or nolp on gotting Sooial Soourity Oisability bonohts. Admittodly, tnis is
not an oasy proooss. t is timo and labor intonsivo and not unoommon or tno hrst applioation to bo doniod. So
bo vory tnorougn in oomploting tno paporwork and mako suro you undorstand wnion kinds o bonohts bost suit
your situation. For an oxoollont undorstanding o tno proooss, road Linda Lang's artiolo, -. /,%+0#. 1'&2 3,$'45
3#$%+'&. *'647'5'&., at www.rsds.org/pdsall/Lang.SSO.pd
Ovorall, Tno Sooial Soourity Administration (SSA) oors disability bonohts undor two programs: tno Sooial Soourity
Oisability nsuranoo program (SSO), or pooplo wno aro "insurod" (you workod long onougn and paid Sooial
Soourity taxos), and tno Supplomontal Soourity noomo (SS), wnion pays bonohts to disablod adults and onildron
wno navo limitod inoomo and rosouroos. Botn programs roquiro modioal and otnor inormation in ordor to dooido
i you moot tno SSA's dohnition o disability. n 2003, tno SSA approvod SSP 03.2p, a ruling tnat oxplains SSA's
polioios or dovoloping and ovaluating Titlo and Titlo Xv olaims or disability on tno basis on CPPS.
Social Security disability benets (SSD or SSI) can be avaiIabIe for peopIe with CRPS when it doesn't go
away within 12 months. Tno Sooial Soourity Administration (SSA) oonsidors oomplox rogional pain syndromo
(CPPS) to bo synonymous witn rohox sympatnotio dystropny (PSO). CPPS, wnon dooumontod by appropriato
modioal signs, is a modioally dotorminablo impairmont tnat oan last or 12 or moro montns and bo tno basis
or hnding o "disability." Oisability may not bo ostablisnod on tno basis o an individual's statomont o
symptoms alono.
Requirements for a Medically Determinable Impairment
Tno inability to ongago in any substantial gainul aotivity (SGA) by roason o a modioally dotorminablo
pnysioal or montal impairmont tnat oan bo oxpootod to rosult in doatn or nas lastod or oan bo oxpootod to
last or a poriod o not loss tnan 12 montns
Tno impairmont must rosult rom anatomioal, pnysiologioal, or psyonologioal abnormalitios tnat
oan bo snown by modioally aoooptablo olinioal and laboratory diagnostio toonniquos
An impairmont must bo ostablisnod by modioal ovidonoo tnat oonsists o signs, symptoms, and
laboratory hndings
CPPS oan bo ostablisnod in tno prosonoo o onronio oomplaints o sovoro pain disproportionato to tno
dogroo o dooumontod sot tissuo in|ury and ono or moro o tno ollowing signs in tno aootod rogion:
+,*--#&.
Autonomio instability (n tno aootod rogions tnoro may bo oolor, tomporaturo or tropnio onangos
in skin as woll as onangos in swoating or in tno amount o gooso hosn, also oallod inoroasod
pilomotor orootion)
Abnormal nair or nail growtn
Oystropnio nails
Ostooporosis
Abnormal movomont
6
Tno dooumontation o ob|ootivo modioal hndings is oritioal in ostablisning tno prosonoo o CPPS as a modioally
dotorminablo impairmont. Your olinioal rooords rohooting ongoing modioal assossmont and troatmont rom your
pnysioian and otnor noaltn oaro proossionals aro oxtromoly nolpul in dooumonting tno olinioal hndings. Mako
ovory roasonablo oort to soouro all rolovant ovidonoo to onsuro appropriato and tnorougn disability ovaluation.
Gonorally, you must navo tno ovidonoo or tno 12.montn poriod booro you apply.
Where to Apply
You oan go to your looal Sooial Soourity Ohoo,apply onlino, (www.ssa.gov) or oall tno ohoo and apply ovor tno
pnono. Mako suro to ask or oxtra oopios o all dooumonts you sign.

The Role of the Health care Provider
Tno Troating Souroois your own pnysioian or otnor modioal proossional wno oan provido tno most oomploto
dooumontation o tno naturo and sovority o your impairmont. Tnis pnysioian is not askod or oxpootod to dooido
i you aro disablod. Howovor, no or sno will bo askod to provido a statomont about your ability, dospito your
impairmonts, to do work.rolatod pnysioal or montal aotivitios.
Consultativo Examinors (CE)aro lioonsod modioal proossionals nirod by SSA to pororm an additional
oxamination. CEs navo a oloar undorstanding o SSA disability programs and tnoir ovidontiary roquiromonts
as woll as rosponsibilitios and obligations rogarding oonhdontiality.
Program Modioal Proossionalsaro pnysioians in all spooialtios wno pororm papor roviows o olaims in tno
Stato OOS or SSA rogional ohoo.
Modioal Exportsaro noaltn oaro proossionals wno aro paid or tnoir tostimony wnon administrativo law |udgos
roquost oxport tostimony on oomplox modioal issuos.

Evaluations of the Claim
Onoo a modioally dotorminablo impairmont nas boon ound, tno sovority o your impairmont must bo ostab-
lisnod. tno olaim ad|udioator hnds tnat tno CPPS symptoms oauso a limitation or rostriotion naving moro tnan
a minimal ooot on your ability to do basio work aotivitios, tno ad|udioator must hnd tnat tno impairmont is sovoro
and prooood to tno noxt stop.dotormining your rosidual unotional oapaoity (PFC).

Just because you can`t do your present job doesn`t mean you can`t do any job.
SSA will look at your ago, oduoation, and past work oxporionoo, inoluding any skills you navo aoquirod during
your work nistory. t will look at your dutios rom your old |obs to dotormino i you loarnod any skills you mignt bo
ablo to uso in anotnor, oasior kind o |ob and tnon dooido wnotnor you oan pnysioally and montally do tnat kind
o work. Tno youngor and moro oduoatod you aro, tno oasior SSA tninks it will bo or you to ad|ust to a now |ob.
Sooial Soourity will pay bonohts i tnoro is a modioal roason wny you oannot do any work or wnion you mignt
quality. Wnotnor you oan aotually got a |ob doosn't oount.

For any olaim, romombor tnat dooumontation is tno koy to suoooss. t is ossontial tnat your modioal troatmont
rooords substantiato your olaim. For oxamplo, i you toll a |udgo tnat onronio pain is making you doprossod,
mako suro tnat you aro boing troatod or doprossion or your orodibility will hy rignt out tno window.
Ono stratogy wnilo applying or Sooial Soourity Oisability bonohts mignt bo to roquost an ovaluation by your
stato's Oopartmont o vooational Ponabilitation wnion mignt provido writton dooumontation tnat you aro unablo to
7
work outsido tno nomo and no nomo.basod omploymont is availablo in your looalo. your oaso is olosod,
a lottor oan bo inoludod witn an appoal.

Kinds of Benefts
DisaLi|ity nsurance Benefts (DB)
n ordor to qualiy, you must navo paid onougn Sooial Soourity tax to bo oovorod (gonorally pay hvo yoars out o
tno provious 10 booro disability bogins). Tno montnly bonoht is sot by your inoomo, witn tno maximum ourrontly
at $1,300 por montn. n somo oasos, your dopondont onildron may also qualiy.

Supp|ementa| Security ncome (SS)
Tnis program doosn't roquiro you to navo paid sooial soourity tax. t is a noods.basod odoral wolaro program
providing bonohts to tnoso witn littlo inoomo and rosouroos. Tno initial applioation oan tako botwoon tnroo and
six montns to proooss. n ordor to qualiy, you must navo:
A pnysioal or montal impairmont tnat provonts you rom working or at loast 12 montns
Littlo or no inoomo and loss tnan $2,000 in rosouroos ($3,000 i a oouplo), not inoluding your
nomo and oar
your olaim is doniod, a notioo o appoal rignts will aooompany tno donial notioo. You must hlo an
appoal witnin 60 days o tno notioo. Tnon SSA will rooonsidor your applioation and oonsidor now and
updatod modioal ovidonoo.
You may bo askod to soo a pnysioian or an ovaluation. tno rooonsidoration applioation is doniod,
you may roquost a noaring witnin 60 days o tno donial.

DisaL|eo Wioow/Wioower Beneft (DWB)
you aro a widow or widowor wno is ourrontly disablod but your spouso was oovorod undor Sooial Soourity at
tno timo o doatn, you mignt bo oligiblo or bonohts. You must bo botwoon tno agos o 50 and 60 and navo boon
marriod or at loast 10 yoars to tno porson oovorod. You must bo ablo to provo your disability was sovoro onougn
to moot tno roquiromonts witnin sovon yoars o your spouso's doatn.

More Information
n 2007, Tno Ohoo o Managomont and Budgot and tno Oopartmont o Labor addod 25 oitizon.oousod bonoht
programs to tnoGovornmont Bonohts wobsito (www.Bonohts.gov). Cnook it out to mako suro you aro gotting
ovorytning to wnion you aro ontitlod.

Medicare
Tnis noaltn insuranoo program sorvos ovoryono ovor 65 yoars o ago and pooplo witn disabilitios undor 65 yoars
o ago wno navo boon ontitlod to roooivo Sooial Soourity disability bonohts or a total o 24 montns, or nood dialysis
troatmonts or a kidnoy transplant booauso o pormanont kidnoy ailuro. Tno program is availablo rogardloss o
hnanoial nood.

Modioaro Part A oovors nospitalization (inpationt oaro in nospitals, skillod nursing aoility, nospioo, and nomo
noaltn oaro). Most pooplo do not pay a Part A promium booauso tnoy paid Modioaro taxos. you aron't oligiblo
or Promium Froo part A, you may bo ablo to buy tno insuranoo i you aro:
65 yoars or oldor, aro onrolling in Part B, and you moot tno oitizonsnip or rosidonoy roquiromonts.
You aro undor 65, disablod, and your Promium.roo Part A oovorago ondod booauso you roturnod to
work. ( you'ro undor 65 and disablod, you oan oontinuo to got promium.roo Part A or up to 8.5 yoars
ator you roturn to work.)
8
n most oasos, i you onooso to buy Part A, you must also navo Part B (voluntary modioal insuranoo witn a
montnly promium tnat nolps pay dootor bills and otnor approvod modioal sorvioos) and pay promiums or botn.
you navo limitod inoomo, your stato may nolp you pay or Part A and Part B.
Modioaro Part O oors Prosoription Orug Covorago. You must |oin a plan run by an insuranoo oompany or
otnor privato oompany approvod by Modioaro. you aro naving troublo paying or prosoription drugs, oall
Sooial Soourity (1.800.772.1213) and ask or Form SSA.1020. SSA will roviow your hnanoial situation and
dotormino i you aro oligiblo or oxtra nolp.

Other Web.based Resources
Modioaro & You 2012 (nttp://www.modioaro.gov/Library/POFNavigation/POFntorim.asp?Languago=Englisn&Typo=
Pub&PubO=10050) is an oxoollont onlino rosouroo.
Medicaid
Modioaid is a |oint odoral/stato program to provido pnysioal and rolatod noaltn oaro sorvioos to porsons
witn low inoomo. Pooplo witn disabilitios may bo oligiblo or Modioaid on tno basis o tnoir inoomo. Modioaid
sorvioos aro availablo in all statos. Howovor, oaon stato ostablisnos its own oligibility roquiromonts or Modioaid
basod on odoral guidolinos.

Tnat moans tnat tnoro aro goograpnio dioronoos botwoon oligibility roquiromonts and typos o sorvioos oovorod.
n gonoral, porsons may bo oligiblo or Modioaid i tnoy aro roooiving publio assistanoo bonohts or Supplomontal
Soourity noomo, or aro blind or disablod. ndividuals witn nignor inoomos may bo oligiblo or Modioaid, Supplo-
montal Modioal Caro Assistanoo, or tnoir onildron may bo oligiblo i modioal oxponsos oxoood a givon poroontago
o tnoir annual inoomo.

Workers Compensation
Workors' Componsation laws aro dosignod to mako suro tnat omployoos wno aro in|urod or disablod on tno
|ob aro providod witn hxod monotary awards, oliminating tno nood or litigation. Workors' Componsation was
originally dosignod as a "no ault" systom or omployoos in|urod at work, and to oovor tnoir modioal oxponsos
and provido inoomo until tnoy woro ablo to roturn to work.
Tnoso laws also provido bonohts or dopondonts o tnoso workors wno aro killod booauso o work.rolatod
aooidonts or illnossos. Somo laws also protoot omployors and ollow workors by limiting tno amount an in|urod
omployoo oan rooovor rom an omployor and by oliminating tno liability o oo.workors in most aooidonts. Eaon
stato administors its own program, altnougn tno Fodoral Employmont Componsation Aot providos workors
oomponsation or non.military odoral omployoos.

Benefts
Tnoro aro six basio typos o workors oomponsation bonohts availablo, doponding on tno naturo, dato,
and sovority o your in|ury:
1. modioal oaro
2. tomporary disability bonohts
3. pormanont disability bonohts
4. vooational ronabilitation sorvioos
5. supplomontal |ob displaoomont bonohts
6. doatn bonohts
9
You also aro oomponsatod or lost wagos as long as you aro oonsidorod partially or pormanontly disablod.

Return to work
Undor workors' oomponsation laws, tno pnysioian wno troats you is onargod witn assossing wnat poroontago o
disability you navo and wnon you aro ht to work again. Tnis is in addition to tno usual troatmont rosponsibilitios.

Filing a Claim
Tno omployor hlos tno olaim. You snould roport an in|ury to your omployor as soon as it nappons, and
managomont snould tako it rom tnoro. For your own rooords, you may want to |ot down tno dotails about tno
aooidont. n gonoral, your omployor will hlo a olaim witn its insuranoo oarrior, wnion in turn hlos witn tno stato.
Or, i your oompany is sol.insurod, it will hlo tno olaim dirootly witn tno stato. you aro oonoornod about tno
status o your workors' oomponsation olaim, you snould onook witn your omployor hrst and tnon sook out your
stato's workors' oomponsation agonoy.

What do I do if I am wrongly denied benefts?
You may navo to rosort to litigation, but hrst try to work witn your stato's ombudsman or modiators. You oan
hnd tnom tnrougn your stato's workors' oomponsation agonoy.

For a Iist of State Workers Compensation Ofces, see Appendix 1.

National Association of Injured and Disabled Workers
TnoNational Assooiation o n|urod and Oisablod Workors(NAOW) is a nonproht onaritablo oundation wnoro
in|urod and disablod workors and tnoir amilios hnd tno rosouroos, support, and guidanoo tnoy nood to roolaim
tnoir livos. NAOW's purposo is to provido snort.torm hnanoial assistanoo to in|urod and disablod workors and
tnoir amilios as a rosult o in|ury, disability, or illnoss. NAOW momborsnip is roo or all disablod workors and
tnoir amilios.
Contact
NAOW
PO Box 66, Fox Lako, L 60020
Tol: 888.788.NAOW
Fax: 847.629.5149
Email: ino@naidw.org

Do You Need a Lawver?
For any o tno odoral programs, a lawyor isn't nooossary, but oan do tno ollowing:
Know wnat modioal proo is nooossary and now to got it.
Counsol you booro tno noaring.
Explain tno govornmont's dooisions and now to appoal.
Most lawyors work on a oontingonoy oo, moaning tnoy will tako a oortain poroontago (25% is oommon) o any
baok pay tno govornmont owos you by tno timo you hnally win tno oaso. Go to tnoNational Organization o
Sooial Soourity Claimants' Poprosontativos(nttp://www.nossor.org/) or attornoys oxporionood in Sooial Soourity.
Mako suro oos aro ostablisnod and undorstood booro you bogin tno proooss. For a oomprononsivo disoussion
on working witn a lawyor, go to8,9 &, :,6# ;,%+ <46# '0 => 3&#?6by Stovon Sonislor, Esq. (nttp://www.rsds.org/
Posouroos/loso_your_oaso.ntml)
10
your olaim is approvod, your bonohts oannot bogin booro tno sixtn ull montn o disability. Your sooial soourity
bonoht may bo roduood i you roooivo workor's oomponsation or otnor publio disability paymonts or a ponsion
rom a |ob wnoro you did not navo to pay Sooial Soourity taxos. Somo bonohts aro taxablo.
Other Disabilitv Resources
AAPD - American Association for PeopIe with DisabiIities
Possibly tno largost national oross.disability mombor organization in Amorioa, AAPO works in partnorsnip
witn otnor disability organizations and witn its own rosouroos to onsuro ooonomio, sooial, and politioal soourity
or all Amorioans witn disabilitios. As tno largost disability mombors organization AAPO nas ostablisnod roliablo
partnorsnips and oor groat rosouroos.
visit tnoir wobsito at www.aapd.do.org
ABILITY Awareness
ABLTY Awaronoss is building a world o inolusion or pooplo witn noaltn oonditions or disabilitios tnrougn
nousing, omploymont, oduoation, modia, and voluntoor opportunitios. Tnoir nallmark program is tno ABLTY
Build: ongaging voluntoors witn noaltn oonditions and disabilitios in building aooossiblo low.inoomo nomos.

Contact
ABLTY Awaronoss
1440 E. 1st St., Suito 107
Santa Ana, CA 92701
Tol: 714.277.4330
Fax: 714.277.3743
Email:no@ABLTYawaronoss.org
www.abilityawaronoss.org/indox.ntm
Benets.Gov
Tno Ohoo o Managomont and Budgot and tno Oopartmont o Labor nas a ull listing o ovor 100 programs
at tnowww.bonohts.gov. n addition, tnoro is a bonoht hndor on tnis wobsito tnat allows you to dotormino
wnion bonohts mignt bo availablo to you.

The DisabiIity Resources MonthIy (DRM) Guide to DisabiIity Resources on the Internet
You oan hnd a dirootory o organizations or agonoios listod by stato at www.disabilityrosouroos.org. Tnis wobsito
oors oxoollont inormation or pooplo witn disabilitios.
Discharging Student Loans Due to Disability
you aro oomplotoly and pormanontly disablod, you may obtain a oonditional disonargo by tno U.S. Oopartmont
o Eduoation by hlling out tnoOisability Oisonargo Form (POF) ound on tno ollowing wob link (nttp://iap.od.gov/
dpolottors/attaonmonts/GEN1015Attaon.pd) and submitting it to your loan noldor. Ator tnroo yoars, tno Oopart-
mont will roviow tno disability disonargo and mako a hnal dotormination on tno disonargo status o tno applioablo
oonditionally.disonargod loans.
you wisn to rogain studont loan oligibility ator naving disonargod your loans tnrougn pormanont
disability, you will nood to hll out tnoPnysioian's Cortihoation o Borrowor's Ability to Engago in
Substantial Aotivity Formand submit it to tno ourront loan noldor. you navo nad loans disonargod
tnrougn disability proviously, you may bo roquirod to roinstato proviously disonargod loans.
For FAQs, visit: nttp://iap.od.gov/dpolottors/attaonmonts/GEN1015Attaon.pd.
11
Home.based Care for the Disabled
Attondant oaro o nomo.basod oaro programs navo boon dovolopod to allow pnysioally disablod pooplo to
got tno oaro tnoy nood in tnoir own nomos, ratnor tnan naving to booomo a rosidont in a nursing nomo. To
quality or tnis program, a porson must nood pnysioal assistanoo to aoniovo somo o tnoir lio skills (batning,
oooking, wound oaro, oto.). Eaon stato nas its own program and tno oliont pays a portion o tno oost o tnis
oaro. Tno odoral govornmont nas ostablisnod a Modioaid Waivor program to nolp all statos provido tnoso
sorvioos to tnoso witn a low inoomo.
NationaI DisabiIity Institute (NDI)
Tno mission o NO is to build noaltny hnanoial uturos or Amorioans witn disabilitios tnrougn omploymont
initiativos, toonnioal nousing assistanoo, hnanoial oduoation and many otnor rosouroos. NO also nas a wido
partnorsnip notwork o looal, publio, privato, stato and odoral banks, invostmont businossos and organizations.
For moro inormation, visit nttps://roalooonomioimpaot.org/
NationaI DisabiIity Rights Network (NDRN)
Tno NOPN is a nonproht momborsnip organization or tno odorally.mandatod Protootion and Advooaoy (P&A)
Systoms and Cliont Assistanoo Programs (CAP) or pooplo witn disabilitios. Mombors sorvo individuals witn a
wido rango o disabilitios, inoluding tnoso witn oognitivo, montal, sonsory, and pnysioal disabilitios, by guarding
against abuso, advooating or basio rignts, and onsuring aooountability in noaltn oaro, oduoation, omploymont,
nousing, transportation, and witnin tno |uvonilo and oriminal |ustioo systoms.

Contact
National Oisability Pignts Notwork (NOPN)
900 Sooond Stroot NE, Suito 211
Wasnington, OC 20002
Tol: 202.408.9514
Fax : 202.408.9520
TTY: 202.408.9521
Email:ino@ndrn.org
www.napas.org

NationaI Organization on DisabiIity (NOD)
Tnis is an ostablisnod autnority in supporting tno Amorioan and ntornational oommunity o pooplo witn
disabilitios. Witn a goal to oroato awaronoss and undorstanding or porsons living witn disabilitios NOO is
running programs and partnorsnips to improvo nousing, aooossibility, roligion, omploymont and muon moro.
For moro inormation, visit www.nod.org
NCB Capital Impact
NCB Capital mpaot is a ooordinator or oooporativo work in primarily addrossing tno probloms tnat aro assooi-
atod witn povorty in tno Unitos Statos. Togotnor witn non.proht organizations, invostors, and otnor partnors NCB
Capital mpaot nas mado possiblo or U.S oitizons in nood hnd hnanoial, praotioal, sooial, or otnor assistanoo.
NCB Capital mpaot, in partnorsnip witn tno National Oisability nstituto, strivos to inoroaso sooial and ooonomio
indopondonoo amongst individuals witn a disability. For moro inormation, visit www.noboapitalimpaot.org
12
PART 2: LEGAL AID
You may qualiy or roo logal assistanoo in oivil oasos, doponding on your inoomo and tno typo o logal
problom you navo. Tno typos o oasos nandlod by logal sorvioos lawyors inoludo: domostio rolations, nousing,
aoooss to govornmont bonohts, and omploymont disorimination. You oan hnd roo logal assistanoo in tno
govornmont pagos o your pnono book.

Legal Aid Societies and Agencies
Logal aid sooiotios aro staod by lawyors, paralogals, and otnor proossionals wno aro trainod in povorty law
issuos and aro proparod to nolp pooplo witn various logal issuos tnat, or oxamplo, may oontor around domostio
violonoo, nousing issuos, oonsumor mattors, or maintonanoo o bonohts quostions.
Booauso oaon stato nandlos logal aid diorontly, your bost bot is to soaron tno ntornot or your stato's logal
aid sooioty or Bar Assooiation. Botn provido roo logal advioo and otnor sorvioos in non.oriminal oasos to
low.inoomo pooplo. You oan also look in tno tolopnono book undor "Logal Aid." Tno drawbaok is tnat tno
domand gonorally ar outwoigns tno rosouroos so you may wait or a long timo. Also, many law sonools navo
roo logal olinios, so onook sonools noar you.

For a Iisting of State LegaI Services Ofces, see Appendix 2

Logal Sorvioos Corporation (LSC)is a not.or.proht organization oundod in 1974, and undod 100% by
Congross. ts mission is to promoto oqual aoooss to tno oourts by making grants to provido nign.quality oivil
logal assistanoo or tnoso wno oould not otnorwiso aord logal oounsol. Applioant's inoomo snould not oxoood
125% o tno povorty guidolinos by amily sizo dotorminod by tno Oopartmont o Hoaltn and Human Sorvioos.
To hnd an LSC ohoo noar you, oontaot tno national ohoo.

Contact
Logal Sorvioos Corporation
3333 K Stroot, NW, 3rd Floor
Wasnington, OC 20007-3522
Tol: 202.295.1500
Fax: 202.337.6797
Email:ino@lso.gov
www.lso.gov
LegaI HeIp for Persons with DisabiIities
TnoOisability Pignts Eduoation and Ooonso Fund (OPEOF)is a national law and polioy oontor dodioatod
to protooting and advanoing tno oivil rignts o pooplo witn disabilitios tnrougn logislation, litigation, advooaoy,
toonnioal assistanoo, and oduoation and training o attornoys, advooatos, porsons witn disabilitios, and paronts
o onildron witn disabilitios.

Contact
Oisability Pignts Eduoation and Ooonso Fund
2212 Sixtn Stroot
Borkoloy, CA 94710
Toll roo: 800.348.4232 (v/tty)
13
Tol: 510.644.2555 (v/tty)
Fax: 510.841.8645
Email:ino@drod.org
www.drod.org


PART 3: LIVING EXPENSES
Housing
US Oopartmont o Housing and Urban Oovolopmont (HUO) Housing Cnoioo vouonorsHousing onoioo vouonors
allow vory low.inoomo amilios to onooso and loaso or puronaso sao, dooont, and aordablo privatoly.ownod
rontal nousing. Tno vouonors aro availablo tnrougn tno looal Publio Housing Agonoios. Tno PHA oomparos tno
amily's annual gross inoomo witn tno HUO.ostablisnod low.inoomo limit. You oan hnd tno oomploto list o typos
o vouonors at www.nud.gov

Vouchers available to people with disabilities include:
Mainstroam vouonors
Eldorly and non.oldorly amilios tnat navo a porson witn disabilitios may apply or vouonor unding.
Oosignatod nousing vouonors
Non.oldorly amilios, wno would bo oligiblo or publio nousing i oooupanoy woro not rostriotod to oldorly
nousonolds. Tnoso vouonors also assist amilios aootod by a PHA dooision to dosignato tnoir buildings
as "mixod oldorly and disablod buildings" but domonstrato a nood or altornativo rosouroos or amilios
witn a disablod porson.
Cortain dovolopmont vouonors
Non.oldorly amilios witn a disablod porson wno do not ourrontly roooivo nousing assistanoo in oortain
dovolopmonts wnoro ownors ostablisn prooronoos or, or rostriot oooupanoy to, oldorly amilios.
Contact
US Oopartmont o Housing and Urban Oovolopmont
451 7tn Stroot, SW
Wasnington, OC 20410
Tol: 202.708.1112
www.nud.gov

Or soaron or yourstato ohoos (nttp://portal.nud.gov/nudportal/HUO?sro=/statos)

Houses and Mortgages for People with Disabilities
Tnis onlino guido nas boon oroatod to nolp individuals living witn disabilitios, and tnoir amily mombors, in tno
proooss o buying a nomo o tnoir own.Loarn moro about tno hvo important stops in buying a nomo and about
hnanoial assistanoo programs tnat aro availablo or you living witn disabilitios, wno want to buy a nomo.
Ator roading tnis guido to nomo ownorsnip or pooplo living witn disabilitios, you will know moro about:
Tno advantagos and disadvantagos o buying a nomo
Tno most important stops in tno nomo.buying proooss
Common torms rolatod to nomo.buying
How to got startod in your quost to puronaso a nomo
14
Finanoial assistanoo goarod toward onabling you living witn disabilitios to buy your own nomos.
You oan viow tno guido (and ovon download tno audio vorsion) at www.mortgagoloan.oom.

Habitat for Humanity
Tnis nonproht, nondonominational Cnristian nousing organization builds simplo, dooont, and aordablo nousos
in partnorsnip witn tnoso wno nood snoltor. Habitat nousos aro sold at no proht, witn no intorost onargod on tno
mortgago. Homoownors and voluntoors build tno nousos undor trainod suporvision.Poad moro about now to
apply or a Habitat or Humanity Houso at nttp://www.nabitat.org/gotinv/apply.aspx
Contact
Habitat or Humanity ntornational
121 Habitat St.
Amorious, GA 31709-3498
Tol: 229.924.6935, oxt. 2551 or 2552
Rebuilding Together CapacityCorps
Pobuilding Togotnor is tno nation's loading nonproht organization providing oritioal nomo ropairs, modihoations
and improvomontsor Amorioa's low.inoomo nomoownors. t robuilds tno nomos and livos o tno nation's most
vulnorablo nomoownors and amilios at no oost to tnoso sorvod. ts work oxtonds boyond tno our walls o a
nomo to impaot tno noaltn and vibranoy o ontiro oommunitios. Pobuilding Togotnor Capaoity Corps is a
nign.impaot, ull.timo AmoriCorps program witn 65 mombors sorving oommunitios and amilios tnrougnout tno
oountry. Pobuilding Togotnor CapaoityCorps mombors nolp build tno oapaoity o Pobuilding Togotnor ahliatos
in 21 statos, by sorving low.inoomo nomoownors tnrougn voluntoor rooruitmont, oliont and oommunity outroaon,
diroot nomo ropairs, and now pro|oot implomontation.

Contact
Pobuilding Togotnor National Hoadquartors
1899 L Stroot NW, Suito 1000
Wasnington, OC 20036
1.800.473.4229
www.robuildingtogotnor.org
Centers for Independent Living (CILs)
Tno indopondont living pnilosopny nolds tnat individuals witn disabilitios navo tno rignt to livo witn dignity
and witn appropriato support in tnoir own nomos, ully partioipato in tnoir oommunitios, and to oontrol and
mako dooisions about tnoir livos.
Contors or ndopondont Living (CLs) aro nonproht oommunity.basod non.rosidontial organizations tnat aro
run by and or pooplo witn disabilitios. CLs aro roquirod by tno 1992 Amondmonts o tno Ponabilitation Aot
to navo a ma|ority o individuals witn disabilitios on tnoir Govorning Boards and on tnoir sta, inoluding tnoso
in dooision.making positions.
CLs provido sorvioos to individuals witn disabilitios rom oross.disability, multioultural populations. Tno ooro
sorvioos tnat CLs provido aro advooaoy, poor oounsoling, indopondont living skills training, and inormation and
roorrals. CLs oan also provido nolp in obtaining aooossiblo nousing, hnanoial bonohts oounsoling, oquipmont
loan and or ropair, porsonal assistanoo sorvioos, sorvioos rolatod to niring, training and hring a porsonal assis-
tant, and omploymont roadinoss sorvioos.
15
Statewide Independent Living Councils (SILCs)
SLCs aro privato, nonproht, oonsumor.oontrollod, oommunity.basod organizations providing sorvioos and
advooaoy by and or porsons witn all typos o disabilitios. Tnoir goal is to oroato opportunitios or indopondonoo,
and to assist individuals witn disabilitios to aoniovo tnoir maximum lovol o indopondont unotioning witnin tnoir
amilios and oommunitios.SLCs also sorvo as a strong oonsumor voioo on a wido rango o national, stato, and
looal issuos. Tnoy work to assuro pnysioal and programmatio aoooss to nousing, omploymont, transportation,
oommunitios, rooroational aoilitios, and noaltn and sooial sorvioos.
For tno LPU Oirootory o Contors and SLCs, visit www.ilru.org/ntml/publioations/dirootory/indox.ntml
The National Council on Independent Living (NCIL)
NCL (www.noil.org) is a momborsnip organization tnat advanoos tno indopondont living pnilosopny and
advooatos or tno numan rignts o, and sorvioos or, pooplo witn disabilitios to urtnor tnoir ull intogration
and partioipation in sooioty. Sorvioos inoludo advooaoy, oounsoling, training, inormation and roorral, and
otnors. NCL supports nousing tnat rohoots our prinoiplos o: oross.disability, oqual aoooss, oonsumor oontrol,
intogration, non.disorimination, and do.linking nousing and sorvioos, wnion moans, a porson witn a disability
snould not navo to roooivo sorvioos in ordor to obtain nousing. NCL's nousing suboommittoo nas oousod
on onsuring tno availability o aooossiblo, aordablo nousing, and applying prossuro on tno Oopartmont o
Housing and Urban Oovolopmont or moro aggrossivo onoroomont and rosponsivonoss to oonoorns o
stakonoldors witn disabilitios.
Contact
Tno National Counoil on ndopondont Living
1710 Pnodo sland Avonuo Nortnwost
Fitn Floor
Wasnington, OC 20036
Tol: 202.207.0334, Toll roo: 877.525.3400
Fax: 202.207.0341
www.noil.org
Telephone Services

FCC Universal Service Program for Low.Income Consumers
Tno low.inoomo program providos disoounts on tolopnono installation and montnly tolopnono sorvioo to qualiy-
ing oonsumors. Tno low.inoomo program is ono o tno oompononts o tno FCCs Univorsal Sorvioo Fund, wnion
is administorod by tnoUnivorsal Sorvioo Administrativo Company (USAC), is dosignod to onsuro tnat quality tolo-
oommunioations sorvioos aro availablo to low.inoomo oustomors at |ust, roasonablo, and aordablo ratos. Tnoro
aro two programs availablo to qualihod low.inoomo oonsumors:
Link.Up Amorioa nolps oonsumors witn tolopnono installation oosts.
Liolino providos disoounts on montnly tolopnono sorvioo.
Additional disoounts aro availablo to qualihod subsoribors living on tribal lands. You oan road moro about tno
program oligibility oritoria in tno FCC's Univorsal Sorvioo Program or Low.noomo Consumors (nttp://transition.
oo.gov/wob/tapd/univorsal_sorvioo/lowinoomo.ntml)
16
Liolino Supportlowors tno oost o basio, montnly looal tolopnono sorvioo. An oligiblo oustomor may roooivo
tno Liolino disoount on oitnor a wiro lino or wiroloss oonnootion, but tno disoount is availablo or only ono
tolopnono oonnootion por nousonold. (www.oo.gov/guidos/liolino.and.link.aordablo.tolopnono.sorvioo.inoomo.
oligiblo.oonsumors)
Contact
Gonoral nquirios
Univorsal Sorvioo Administrativo Company
2000 L Stroot, NW, Suito 200
Wasnington, OC 20036
Tol: 202.776.0200
Fax: 202.776.0080

Local phone companies
Tnoy will gonorally oxtond your sorvioo or 30 days i you aro not oligiblo or odoral or stato programs and you
aro unablo to pay your tolopnono bill. Your pnysioian must oall tno sorvioo roprosontativo and ollow up witn
writton vorihoation o your illnoss witnin sovon days. tno illnoss oontinuos, you must ropoat tnis proooss.
Gonorally, you will bo rosponsiblo or all ovorduo onargos onoo you aro no longor ill. Cnook tno tolopnono
book or tno numbor o your looal roprosontativo.

Heat and Electricity

Federal Programs
Tno two primary souroos o onorgy or low.inoomo nousonolds aro Low.noomo Homo Enorgy Assistanoo
Program (LHEAP) /www.ao.nns.gov/programs/oos/linoap/) and tno Woatnorization Assistanoo Program
/www.waptao.org/0. Tnoy botn aro administorod tnrougn tno US Oopartmont o Hoaltn and Human Sorvioos.
LHEAPis a odorally.undod program to assist low inoomo nousonolds, partioularly tnoso witn tno lowost
inoomos tnat pay a nign proportion o nousonold inoomo or nomo onorgy, primarily in mooting tnoir immodiato
nomo onorgy noods.
To inquiro about LHEAP assistanoo, tno gonoral publio snould uso tno publio inquiry tolopnono numbor i
availablo or tnoir Stato. Tnat numbor may provido tno publio witn inormation about tno Stato's program muon
quiokor tnan tno LHEAP agonoy numbor. For your stato LHEAP Ohoo listing, Soo Appondix 3.
TnoWAPwas oroatod in 1976 to assist low.inoomo amilios wno laokod rosouroos to invost in onorgy ohoionoy.
WAP is oporatod in all 50 statos, tno Oistriot o Columbia, Nativo Amorioan tribal lands and U.S. Torritorios.
Funds aro usod to improvo tno onorgy ohoionoy o low.inoomo nomos using tno most advanood toonnologios
and tosting protoools availablo in tno nousing industry. Ootails on tno program oan bo ound on tno WAP
wobsito: www1.ooro.onorgy.gov/wip/wap.ntml
National Fuel Funds Network (NFFN)
Tnis notwork oonsists o ovor 300 organizational mombors, rom small onorgy banks to largo utility programs,
to inoroaso onorgy assistanoo availablo, partioularly onarity onorgy assistanoo.
17
Contact
NFFN
1010 vormont Avo., NW, Suito 718
Wasnington OC, 20005.
Tol: 203.824.0660
www.nationaluolunds.org/Momborsnip/momborindox.ntml
Noto: Your gas and/or olootrio oompany oannot snut o your powor i you or a mombor o your nousonold
nas a sorious illnoss and hnanoial nardsnip. Eaon stato nas dioront roquiromonts, but your pnysioian must
oortiy tno illnoss in writing.
tno utility oompany rousos to protoot your aooounts rom snut o, oontaot your Stato Oopartmont o Enorgy
Consumor Oivision immodiatoly.

Food and Nutrition
Supplemental Nutrition Assistance Program (SNAP)
SNAP, ormorly known as tno odoralFood Stamp Program,nolps low.inoomo pooplo and amilios buy tno ood
tnoy nood or good noaltn.You(11-2or bonoits by oomploting a Stato applioation orm.Bonoits aro providod
on an olootronio oard tnat is usod liko an ATM oard and aoooptod at most grooory storos.
For a Iist of state ofces, see Appendix 4: SuppIementaI Nutrition Assistance Program Ofces or visit the
website: www.fns.usda.gov/snap/contact_info/hotIines.htm

Women, Infant, and Children (WIC) Program
WCprovidos nutritious oods to supplomont diots, inormation on noaltny oating, and roorrals to noaltn oaro.
WC oods inoludo iron.ortiiod inant ormula and ooroal, iron.ortiiod adult ooroal, vitamin.C rion ruit, and/or
vogotablo |uioo, oggs, milk, onooso, poanut buttor, driod boans or poas, tuna isn, and oarrots.
To apply to bo a WC partioipant, you will nood to oontaot your Stato or looal agonoy to sot up an appointmont.
Cnook out yourStato's wobsito, nttp://www.ns.usda.gov/wio/Contaots/statoalpna.HTM, or oall tno toll.roo
numbor ound in Appondix 5. Wnon you oall to sot up an appointmont, somoono will toll you tno looation
noarost your nomo and wnat you nood to bring witn you.

Emergency Services
Emergency Food and Shelter Programs (EFS)
Applioants to Emorgonoy Food and Snoltor Programs must snow ovidonoo o a prooipitating ovont tnat oausod
tno omorgonoy. Tnoso programs provido assistanoo to any noody individual wno nas roooivod a notioo o
oroolosuro, oviotion, or tormination o utility sorvioos i tno ability to pay is oompromisod booauso o a suddon
roduotion in inoomo. EFS oan provido ront/mortgago assistanoo and supplomontal utility assistanoo, but tnis is a
ono.timo.only oor. Tnoso programs do not supplomont SS, Aid to Family witn Oopondont Cnildron (AFOC),
or otnor publio assistanoo programs. Altnougn oritoria dior rom stato to stato, somo o tno oommon itoms aro:
You must provido tno basio proo o ooonomio situation and amily oomposition
Tno agonoy will givo you tno amount wnion is roquirod and appropriato to tno oaso
You must navo nad a vorihablo ooonomio or porsonal orisis
Tno agonoy will not pay i you aro paying moro tnan 75% o your inoomo on ront and navo no prospoots
or inoroasod inoomo
18
Tno agonoy will not pay ront i you do not navo a rogular inoomo or prospoot or ono
Tno agonoy doos not assist pooplo wno aro in a onronio situation
ModestNeeds.Org
Tnis organization promotos tno sol.suhoionoy o low.inoomo workors by nolping tnom to aord snort.torm,
omorgonoy oxponsos. ModostNoods oors grants to low.inoomo but gonorally sol.suhoiont pooplo. Tno
grants aro dosignod to provont otnorwiso hnanoially sol.suhoiont pooplo and amilios rom ontoring tno oyolo
o povorty, to rostoro tno hnanoial sol.suhoionoy o tnoso wno aro willing to work but tomporarily unomployod,
and to ompowor pormanontly disadvantagod pooplo wno otnorwiso livo witnin tnoir limitod moans i tnoy
suor an unoxpootod hnanoial sotbaok. For inormation on grant oligibility and applioation proooss, ploaso
oall 212.463.7042 or visit tno wobsito www.modostnoods.org.
Other information

Get a donated car
Tnis takos somo logwork but it mignt pay o. Sovoral onarity organization tako oaro donations and altnougn
somo soll tnom outrignt or tno oasn, otnors do pass tnom on to noody individuals (battorod womon, amilios
transitioning rom publio assistanoo, pooplo witn disabilitios, oto). Your bost bot is to oonduot rosoaron onlino,
boginning witn tno link bolow. Also, oontaot your looal Goodwill ohoo and, i you bolong to a onuron, ask tnoro as
woll. For moro inormation visit tnis wobsito: www.onow.oom/now_5011948_donatod.oar.ntml
19
PART 4: SERVICE AND FAITH-BASED ORGANIZATIONS

Service Organizations
American Association of Retired Persons (AARP)
AAPP voluntoors oduoato oldor porsons witn limitod inoomos and rosouroos about odoral, stato, looal and
privato bonohts programs and sorvioos. To soo i tnoro is an AAPP onaptor in your town, uso tnoonlino onaptor
looator at www.aarp.org/statos
AAPP Tax.Aido(nttp://www.aarp.org/monoy/taxos/aarp_taxaido/ )is tno nation's largost roo, voluntoor.run tax
assistanoo and proparation sorvioo availablo to taxpayors witn low. and modorato.inoomo, witn spooial attontion
to tnoso agod 60 and oldor.
Contact
AAPP Community Notworks
601 E St. NW
Wasnington, OC 20049
Toll roo: 888.687.2277
Email:onaptors@aarp.org
American Red Cross
Amorioan Pod Cross onaptors provido sorvioos tnat nolp targotod groups witnin tno oommunity bo saor,
noaltnior, and moro sol.roliant. Somo programs inoludo:
transportation to modioal appointmonts and otnor ossontial trips
ood pantry and not lunon programs
nomoloss snoltors and transitional nousing sorvioos
ood and rontal assistanoo
Contaot yourlooal Amorioan Pod Cross onaptor (nttp://www.rodoross.org/on/wnoro) to hnd out tno oommunity
sorvioos tnoy oor. tnoy do not oor tno sorvioos you nood, tnoy may bo ablo to roor you to otnor looal
agonoios tnat provido tno sorvioo.
American Red Cross Homeless Shelters
n addition to a oloan bod and a not moal, somo snoltors oor lio skill dovolopmont assistanoo inoluding budgot
dovolopmont, paronting olassos, oounsoling, and support groups. Transitional nousing programs allow or moro
in.doptn assistanoo, or poriods o up to a yoar.
Contact
Amorioan Pod Cross National Hoadquartors
2025 E Stroot, NW
Wasnington, OC 20006
Tol: 202.303.4498
www.rodoross.org/portal/sito/on/monuitom.d8aaoo214o576b971o4oo43181aa0/?vgnoxtoid=4d51a531o37110
vgnvCM1000003481a10aPCPO&vgnoxtmt=doault

20
Goodwill Industries International, Inc.
Goodwill ndustrios is Nortn Amorioa's loading nonproht providor o oduoation, training, and oaroor sorvioos
or pooplo witn disadvantagos, suon as wolaro dopondonoy, nomolossnoss, and laok o oduoation or work
oxporionoo, as woll as tnoso witn pnysioal, montal and omotional disabilitios.

Contact
Goodwill ndustrios ntornational, no.
15810 ndianola Orivo
Pookvillo, MO 20855
Tol: 301.530.6500
Email:oontaotus@goodwill.org
Wobsito: www.goodwill.org
Faith-Based Organizations
Catholic Charities USA
Catnolio Cnaritios USA is tno nation's largost privato numan sorvioo notwork. ts agonoios and institutions
nationwido provido vital sooial sorvioos to pooplo in nood, rogardloss o tnoir roligious, sooial, or ooonomio
baokgrounds. Your looal onaptor oan provido sorvioos suon as ront and mortgago assistanoo, ood, and otnor
sorvioos. you aro looking or individual assistanoo, or navo quostions about programs, sorvioos, |obs, or
voluntoor opportunitios at Catnolio Cnaritios agonoios, oontaot your looalCatnolio Cnaritios agonoy.
Contact
Catnolio Cnaritios USA
Sixty.Six Canal Contor Plaza, Suito 600
Aloxandria, vA 22314
Tol: 703.549.1390
Fax: 703.549.1656
Email:ino@oatnolioonaritiosusa.org
Wobsito: www.oatnolioonaritiosusa.org
Lutheran Services in America (LSA)
LSA is an allianoo o tno Evangolioal Lutnoran Cnuron in Amorioa, tno Lutnoran Cnuron.Missouri Synod, and
tnoir rolatod sooial ministry organizations, and tnoir noarly 300 noaltn and numan sorvioo organizations.

Contact
LSA National Hoadquartors
700 Lignt Stroot
Baltimoro, MO 21230-3850
Tol: 800.664.3848
Fax: 410.230.2710
Email:lsa@lutnoransorvioos.org
21
Society of St. Vincent de Paul
Tno Sooioty o St. vinoont do Paul is a Catnolio lay organization tnat loads mon and womon to grow spiritually
by ooring porson.to.porson sorvioo to tnoso wno aro noody and suoring. Sorvioos inoludo ood programs,
omorgonoy hnanoial assistanoo, ront/mortgago assistanoo, nolp witn low.oost nousing, nolp witn low.oost or
roo prosoription drugs.
To soouro assistanoo, oontaot tno noarost Catnolio Cnuron in your oommunity and ask i tnoy navo a Sooioty o
St. vinoont do Paul Conoronoo in tnoir parisn or know o ono in tno vioinity. Or, look or "Sooioty o St. vinoont
do Paul" in your looal Wnito Pagos. To hnd tno Oistriot or Oiooosan Counoil olosost to you, go to www.svdp.org
PART 5: PATIENT ASSISTANCE PROGRAMS
Pharmaceutical Assistance
Tnoro aro sovoral pationt assistanoo programs (PAP) dosignod to nolp low.inoomo pooplo witn limitod or no
prosoription drug oovorago. Stato and govornmont programs oor disoounts and subsidios, and most pnarma-
ooutioal manuaoturors navo pationt assistanoo programs tnat provido roo drugs to tnoso wno qualiy. Tnoroin
lios tno rub: a koy qualihor is tnat drugs aro only disponsod or modioation i it is boing usod witnin tno Fodoral
Orug Administration's approvod indioation (i.o., "on labol"). Many pooplo witn CPPS roly on "o.labol" usos o
modioations. Still, it is wortn onooking into. At tno vory loast, you mignt got a substantial roduotion in tno prioo.
A noto about opioids:Most manuaoturors navo romovod tnoso drugs rom tnoir pationt assistanoo plans.
Purduo Pnarma, LP, manuaoturor o OxyContin
3
, is tno oxooption. Your pnysioian must oall Purduo Pnarma
(800.599.6070) and roquost an applioation or you. You must provido oopios o your inoomo tax roturn and
ovidonoo o your montnly oxponsos, but wnon it is all said and dono, it is possiblo to got tno drug roo o
onargo. Tno drug will bo disponsod by your pnysioian. Howovor, Purduo Pnarma will not disponso drugs to
tnoso individuals wno aro in tno Modioaro Part O donut nolo.

Watch Out For Scams! No Need to Pay for Information on Free (or Low.Cost) Rx Drugs
Somo markotors aro using spam omail and tno Wob to oor inormation on roo or low.oost prosoription drug
programs or a oo, somotimos as muon as $195. Stay away rom any oompany tnat onargos or inormation on
roo or low.oost prosoription drug programs. you'ro trying to got roo or low.oost prosoription drugs, you don't
navo to pay or inormation on now to do it. You |ust navo to know wnoro to look. Tno inormation is roo and
publioly availablo rom your pnysioian, pnarmaoists, and tno govornmont.
A drug oompany trado group sponsors a "ono stop" wobsito at www.nolpingpationts.org. Tno sito providos
inormation on pationt assistanoo programs or oonsumors wno don't navo prosoription drug oovorago.
ndustry and govornmont pationt assistanoo programs oor an ostimatod 1,000 modioinos to troat a varioty
o disoasos and oonditions, inoluding oanoor, nign onolostorol, diabotos, nign blood prossuro, stroko,
doprossion, sonizopnronia, and Alznoimor's.
You oan apply or roo or low.oost prosoription programs or modioinos on tno wobsito, or you oan ask your noaltn
oaro providor to do it or you. A oomputor program dotorminos wnotnor tnoro mignt bo a maton or you among
tno various programs. Hoaltn oaro providors must approvo most applioations or tnoso assistanoo programs.
Additionally, www.aooosstobonohts.org is a wobsito witn inormation on many programs to nolp soniors and
pooplo witn disabilitios roduoo tnoir prosoription drug oosts. Tno sito is sponsorod by a ooalition o organizations
22
sorving Modioaro bonohoiarios. Tnoso programs oor tno most nolp i you don't navo otnor prosoription drug
oovorago and i your inoomo is limitod.
Finally, you oan aoooss tno odoral govornmont's Modioaro inormation at www.modioaro.gov or by oalling
1.800.MEOCAPE.
Tno ollowing inormation is providod as a sorvioo only. PSOSA doos not ondorso any o tnoso programs.

National Organization of Rare Diseases (NORD) Medication Assistance Programs
Tnrougn tno NOPO Pationt Assistanoo Program, oligiblo pationts aro providod witn oost.roo modioations.
For inormation about tno programs listod www.rarodisoasos.org/pationts.and.amilios/pationt.assistanoo, uso
tno oontaot inormation assooiatod witn tnat partioular program or omail pationtassistanoo@rarodisoasos.org.
Partnership for Prescription Assistance (PPA)
Tno PPA nolps qualiying pationts witnout prosoription drug oovorago got tno modioinos tnoy nood or roo or
noarly roo. Tnoir mission is to inoroaso awaronoss o pationt assistanoo programs and boost onrollmont o tnoso
wno aro oligiblo, and oor a singlo point o aoooss to moro tnan 475 publio and privato programs, inoluding
noarly 200 oorod by pnarmaooutioal oompanios.
To hnd out i you qualiy or roo or disoountod drugs, oall toll.roo 888.477.2669 or visit www.pparx.org, and
oliok on tno lot nand box or pationts. You will bo askod to ontor tno modioations you nood and porsonal
inormation (ago, inoomo, insuranoo oovorago) to dotormino i you qualiy.
Web-only Resources

BeneftsCheckUp
Tnis organization providos pooplo 55 yoars and oldor witn a roport o publio and privato programs to nolp
tnom savo monoy on prosoription drugs. t also oan nolp you hnd nolp witn ront, proporty taxos, noating bills,
moals, and otnor noods. For moro inormation on BonohtsCnookUp, visit tnowww.bonohtsonookup.org %)
*4(#- oommonts@bonohtsonookup.org.
NeedyMeds
A national nonproht tnat nas inormation on programs tnat nolp pooplo wno oan't aord tnoir modioations and
noaltn oaro oosts, NoodyMods nas data on ovor 2,400 programs and noarly 11,000 roo/low.oost/sliding.soalo
olinios. All our data is roo, oasy to aoooss, and updatod rogularly.
NoodyMods also oors a roo drug disoount oard tnat's aoooptod at noarly 60,000 pnarmaoios. Anyono oan
uso tno oard rogardloss o inoomo lovol, insuranoo status, ago or rosidonoy. Tno oard oors a disoount ranging
rom notning to 75% on prosoription drugs, ovor.tno.oountor drugs, and modioal supplios wnon writton on a
prosoription orm, and got prosoription drugs puronasod at a pnarmaoy. Tno avorago savings is 50%. Tno oard
is roo and tnoro is no rogistration proooss or oost. Tno oard oan bo downloadod romwww.noodymods.org

23
RxHope
PxHopo is a roo wob.basod sorvioo tnat nolps prosoribors and pationt advooatos apply, obtain, and traok
roquosts or no oost modioation or pationts wno aro unablo to aord tnom and wno navo no aoooss to
prosoription insuranoo or govornmont.undod programs. Tnoy oan nolp idontiy:
Fodoral, stato and onaritablo agonoios tnat navo pationt assistanoo programs
Ways to rogistor on tno ntornot
How to navigato tno Orug normation Contor, Stato and Fodoral Assistanoo Programs,
Hoaltn oaro Links, and Pnarmaooutioal Company Links
Contact
PxHopo
P.O. Box 5836
Somorsot, NJ 08875
Pnono: 732.507.7400 (Monday tnrougn Friday, 8:00 am to 7:00 pm EST)
Fax: 732.507.7600
Email:CustomorSorvioo@PxHopo.oom
www.rxnopo.oom
Rx Outreach
Px Outroaon is managod by Expross Soripts Spooialty Oistribution Sorvioos, no. (ESSOS), a ully-lioonsod
mail ordor pnarmaoy tnat is oommittod to making tno uso o prosoription drugs saor and moro aordablo.
Px Outroaon is not a prosoription insuranoo program nor an ntornot pnarmaoy.

Contact
Customor Sorvioo: 800.769.3880
(Monday tnrougn Friday, 7:00 am to 5:30 pm CST)
Email:rxoutroaon@oxpross.soripts.oom
www.rxoutroaon.oom/
Workers Comp Rx
A pnarmaoy sorvioo or in|urod workors witn opon olaims providos modioations witn no out-o-pookot oosts.

Contact
Workors Comp Px
Toll.roo: 888.2COMPPX (888.226.6779)
www.workorsoomprx.oom

Other Assistance Programs
Brad Jenkins Patient Assistance Fund
Tnis und was ostablisnod |ointly by PSOSA and tno Jonkins Family in momory o tnoir son Brad.
Tno und is dosignod to nolp individuals witn Complox Pogional Pain Syndromo witn somo o tno hnanoial
oosts assooiatod witn living witn tnis syndromo. ndividuals may inquiro about applying or a grant by sonding
an omail to ino@rsds.org or by oalling 877.662.7737.

24
Eldercare Locator
Eldoroaro Looator is a publio sorvioo o tno US Administration on Aging tnat oonnoots you to sorvioos or
oldor adults and tnoir amilios. normation is availablo on topios suon as oldor abuso provontion, hnanoial
assistanoo, noaltn insuranoo, nousing option, logal assistanoo, transportation, and muon moro. You oan oall
tnom at 800.677.1116 or visit tno wobsito at www.oldoroaro.gov.
Healthwell Foundation


Hoaltnwoll Foundation
3
is a 501(o)(3) non-proht organization ostablisnod in 2003 tnat is oommittod to addross-
ing tno noods o individuals witn insuranoo wno oannot aord tnoir oopaymonts, ooinsuranoo, and promiums or
important modioal troatmonts. Tnoy do not oovor pain nor CPPS, but tnoy do oovor otnor disoasos. Cnook tnoir
wobsito or spooihos at www.noaltnwolloundation.org.
you don't navo noaltn insuranoo, talk to your pnysioian. Many aro willing to nogotiato and may oor you a
disoount. Talk dirootly witn tno pnysioian, not tno nurso or ohoo sta.
Assistive Devices
Easter Seals
Somo onaptors o tno Eastor Soal Sooioty provido roo wnoolonairs and otnor oquipmont liko walkors,
oommodos, batntub rails, orutonos, transor bononos, olootrio wnoolonairs, and soootors on a snort-or
long-torm basis. Contaot your looal onaptor or tno national ohoo.

Contact
Eastor Soals
230 Wost Monroo Stroot, Suito 1800
Cnioago, L 60606
Tol: 312.726.6200
TTY: 312.726.4258
Fax: 312.726.1494
Toll Froo: 800.221.6827
www.oastorsoals.oom/sito/PagoSorvor?pagonamo=ntl_nomopago
New England Assistive Technology (NEAT) Resource & Education Center
Tnis Hartord, Connootiout.basod organization was ormod to provido inormation and aoooss to oquipmont and
dovioos tnat oan onango tno livos o pooplo o all agos, witn all typos o disabilitios, botn tomporary and pormanont.
Contact
Now England Assistivo Toonnology Markotplaoo
120 Holoomb Stroot
Hartord, CT 06112
Toll Froo in Connootiout: 866.526.4492
Hartord aroa: 860.243.2869
Email:ino@noatmarkotplaoo.org
www.noatmarkotplaoo.org
25
Silver Cross
Tnis roo inormation sorvioo oan nolp you hnd rooyolod or now, low.priood produots, inoluding: stair lits, ooiling
lits, nomo olovators, inolino wnoolonairs/lits, pationt lits, vortioal wnoolonair lits, batn lits, soootor lits, olootrio
soootors, olootrio wnoolonairs, lit onairs and nospital bods.

Contact
Tol: 800.572.9310
www.silvoroross.oom

The Wheelchair Foundation
Tno Wnoolonair Foundation is a nonproht organization loading an intornational oort to oroato awaronoss o
tno noods and abilitios o pooplo witn pnysioal disabilitios, to promoto tno |oy o giving, oroato global riondsnip,
and to dolivor a wnoolonair to ovory onild, toon and adult in tno world wno noods ono, but oannot aord ono.
For tnoso pooplo, tno Wnoolonair Foundation dolivors Hopo, Mobility and ndopondonoo.

Contact
3820 Blaoknawk Poad
Oanvillo, Caliornia 94506
Tol: 877.378.3839
Nortn Amorioa: 925.736.8234
Fax: 925.648.0163
Email:ino@wnoolonairoundation.org
www.wnoolonairoundation.org
Health Services and Insurance
Health Assistance Partnership (HAP)
HAP works witnStato Hoaltn nsuranoo Assistanoo Programs (SHPs) oninitiativos tnat dovolop tno rosouroos
and oapaoity nooossary to dolivor oduoation and porsonalizod oounsoling and assistanoo to Modioaro
bonohoiarios, so tnoy oan mako inormod noaltn oaro dooisions.

Contact
Hoaltn Assistanoo Partnorsnip
1201 Now York Avonuo, NW
Suito 1100
Wasnington, OC 20005
Tol: 202.737.6340
Fax: 202.737.8583
Email:snipnolp@napnotwork.org
www.noaltnassistanoopartnorsnip.org
Patient Advocate Foundation
(www.pationtadvooato.org)
Pationt Advooato Foundation was oundod in 1996 witn tno primary purposo o providing modiation and
arbitration sorvioos to pationts, providors, amily mombors and oarogivors o tnoso doaling witn signihoant
modioal issuos and tno impaot on tnoir livos. Tnis is an oxoollont rosouroo. Produots inoludo tno:
26
National Undorinsurod Posouroo Oirootory (nttp://pationtadvooato.org/nolp4u.pnp).
Tnis dirootory is intondod to nolp undorinsurod individuals and amilios looato rosouroos and sook
altornativo oovorago options or motnods or bottor roimbursomont. Tnis is an onlino dirootory.
National Finanoial Posouroo Oirootory nolps sort rosouroos or a broad rango o noods inoluding
nousing, utilitios, ood, transportation, modioal troatmont, nomo noaltn oaro, modioal dovioos, and
pnarmaooutioal agonts.
Co.pay rolio program providos diroot hnanoial assistanoo to insurod pationts wno moot oortain
qualihoations to nolp tnom pay or tno prosoriptions and/or troatmonts tnoy nood. Eligiblo pationts
must bo insurod and insuranoo must oovor tno modioation or wnion pationt sooks assistanoo; Pationt
must navo a vorihod diagnosis o Pain; Pationt must rosido and roooivo troatmont in tno Unitod Statos.;
(&5 tno Pationt's inoomo must all bolow 500% o tno Fodoral Povorty Lovol. Tno maximum award
lovol is $1,500 por yoar.
Hospital Care
Finding A Free Clinic
you nood to soo a dootor but oannot aord ono, a roo or low.oost olinio may bo ablo to nolp you. Koop in
mind tnat all roo olinios navo oligibility rulos or pationts: typioally roo olinios soo only pationts wno navo low
inoomo and wno do not navo insuranoo or tno troatmont noodod. Ooponding upon tnoir oligibility rulos, not all
olinios will bo ablo to troat you. Howovor, tnoro may bo somo hoxibility witn tno oligibility rulos, so ovon i you
tnink you do not qualiy it may still bo wortn oalling tno olinio to ask about your situation. Somotimos tno oaro at
a roo olinio is not oomplotoly roo; tnoro may bo a small onargo, doponding upon any inoomo you navo. n
addition, roo olinios aro not always ablo to provido oaro or oomplioatod oonditions liko CPPS, but tnoy still
may bo o at loast somo assistanoo.
You may bo ablo to hnd a roo olinio tnrougn your looal pnono books or on tno ntornot. You may nood to try moro
tnan ono wobsito booro you hnd a olinio to nolp you as not all tno wobsitos navo oomploto lists.
You oan also oontaot onaritios in your aroa (suon asTno Salvation Army%) Catnolio Cnaritios) to soo i tnoy oor
any noaltn oaro sorvioos.
Find a Health Center
HPSA.supportod noaltn oontors oaro or you, ovon i you navo no noaltn insuranoo. You pay wnat you oan aord,
basod on your inoomo. Hoaltn oontors aro in most oitios and many rural aroas. For moro inormation visit
www.hndanoaltnoontor.nrsa.gov/Soaron_HCC.aspx
Hill.Burton Program
Part o tno Hoaltn Posouroos and Sorvioos Administration (HPSA) administorod by tno Oopartmont o Hoaltn and
Human Sorvioos, tnoHill.Burton program oors roo or low.oost noaltn oaro in soloot nospitals around tno ooun-
try. n addition, many noaltn aoilitios aro roquirod to givo noaltn oaro to somo pooplo wno oannot aord to pay.
Tno Hill.Burton program nas a toll.roo notlino (800.638.0742); oalls aro primarily roooivod rom individuals wno
navo inourrod modioal bills tnat tnoy aro unablo to pay or wno aro ourrontly in nood o modioal sorvioos or wnion
tnoy aro unablo to pay. n addition, tno notlino roooivos oalls rom nospitals and otnor noaltn oaro providors,
voluntary organizations, stato and looal govornmont agonoios, tno nows modia and otnors.
27
For gonoral inormation rogarding tno program, oontaot tno Oivision o Faoilitios Complianoo and Pooovory
at 800.638.0742 or visit nttp://www.nrsa.gov/gotnoaltnoaro/aordablo/nillburton/nillburton.pd.
Health Resources and Services Administration (HRSA) database of federally.funded health centers
The Remote Area Medical

(RAM) Volunteer Corps


Tnis not.or.proht, voluntoor, airborno rolio oorps is dodioatod to sorving mankind by providing roo noaltn oaro,
dontal oaro, oyo oaro, votorinary sorvioos, and toonnioal and oduoational assistanoo to pooplo in romoto aroas
o tno Unitod Statos and tno world.

Contact
Pomoto Aroa Modioal
3

1834 Booon Stroot
Knoxvillo, TN 37920
Tol: 865.579.1530
Email:ram@ramusa.org
www.hndanoaltnoontor.nrsa.gov/Soaron_HCC.aspx
The National Association of Free Clinics (NAFC)
NAFC, a nonproht organization, nas a list o stato and rogional assooiations o roo olinios on its wobsito
(www.naoolinios.org/). Find your stato or rogion's assooiation, and oontaot tnat organization or a list o
olinios noar you.
Take Care Recovery Plan
Tno Tako Caro Pooovory Plan is an oor o roo, limitod noaltn oaro and diagnostio tosting sorvioos at soloot
Walgroons. For moro inormation, ploaso visit www.takooaronoaltn.oom/Ooault.aspx.
Dental Care

National Institute of Dental and Craniofacial Research (NIDCR) List of Local Dental Schools
Many dontal sonools navo olinios tnat provido oaro at roduood or no oost. visit www.nidor.nin.gov/Finding
OontalCaro/PoduoodCost/USOontalSonools.ntm
Dental Lifeline Network
Formorly tno National Foundation o Oontistry or tno Handioappod, tnis organization, wnion is a onaritablo ahli-
ato o tnoAmorioan Oontal Assooiation, is oommittod, tnrougn oollaboration, to arranging oomprononsivo dontal
troatmont and long.torm provontivo sorvioos to noody disablod, oldorly, or modioally oompromisod individuals
tnrougn a national notwork o diroot sorvioo programs tnat involvo moro tnan 12,900 voluntoor dontists and 2,700
voluntoor laboratorios.
TnoOonatod Oontal Sorvioos (OOS)program tonds to tno ossontial and oomprononsivo dontal oaro noods o
disablod, oldorly or modioally.oompromisod individuals wno oannot aord nooossary troatmont nor got publio
aid. A OOS Coordinator is tno liaison botwoon tno pationt, tno labs and tno dontists, answoring any and all
quostions, assisting tno pationt, tno lab and tno dontist witn ovory aspoot.
28
TnoOontal HousoCalls programwas ostablisnod to bring oaro to pooplo wno oannot oasily travol to dontists'
ohoos: rosidonts o nursing nomos, nomobound individuals and dovolopmontally disablod pooplo attonding
day programs or living in rosidontial oontors. A ully oquippod, portablo dontal ohoo is transportod in a van
and sot.up at bodsido or in tno aoilitios so dontists oan sorvo tnoso individuals.

Contact
Oontal Liolino Notwork
1800 15tn Stroot, Suito 100
Oonvor, CO 80202
Tol: 888.471.6334
Fax: 303.534.5290
www.ndn.org/nomo

Vision Care
EyeCare America-National Eye Care Project
EyoCaro Amorioa is a publio sorvioo program o tno Foundation o tno Amorioan Aoadomy o Optnalmology.
Tnoir mission is to roduoo avoidablo blindnoss and sovoro visual impairmont by raising awaronoss about oyo
disoaso and oaro, providing roo oyo noaltn oduoation matorials and aoilitating aoooss to modioal oyo oaro.

Contact:
EyoCaro Program
Tol: 800.222.EYES (3937)
www.oyooaroamorioa.org/
Vision USA
Sponsorod by tno Amorioan Optomotrio Assooiation (AOA) or low.inoomo working Amorioans, tno
program providos basio oyo oaro and vision oaro sorvioos roo o onargo to tnoso wno do not qualiy
or govornmont aid or privato noaltn oaro assistanoo.

Contact
vSON USA
243 Nortn Lindborgn Blvd.
St. Louis, MO 63141
Tol: 800.766.4466
Fax: 314.991.4101
Email:visionusa@aoa.org
www.optomotrysonarity.org/vision.usa
Home.based Care Resources

Home.based Care for the Disabled
Attondant oaro o nomo.basod oaro programs navo boon dovolopod to allow pnysioally disablod pooplo to got tno
oaro tnoy nood in tnoir own nomos, ratnor tnan naving to booomo a rosidont in a nursing nomo. To quality or tnis
program, a porson must nood pnysioal assistanoo to aoniovo somo o tnoir lio skills (batning, oooking, wound oaro,
oto.). Eaon stato nas its own program and tno oliont pays a portion o tno oost o tnis oaro. Tno odoral govornmont
nas ostablisnod a Modioaid Waivor program to nolp all statos provido tnoso sorvioos to tnoso witn a low inoomo.
29
The National Association for Home Care and Hospice (NAHC)
NAHC is tno nation's largost trado assooiation roprosonting tno intorosts and oonoorns o nomo oaro agonoios,
nospioos, nomo oaro aido organizations, and modioal oquipmont suppliors. NAHC boliovos tnat Amorioans
snould roooivo noaltn oaro and sooial sorvioos in tnoir own nomos, so ar as tnis is possiblo. Sonior oitizons and
otnor vulnorablo groups snould bo ablo to livo in indopondonoo tnrougn tno assistanoo o nomo oaro sorvioos,
making institutionalization a last rosort. NAHC sooks to rovorso tno ourront bias tnat plaoos nundrods o tnou-
sands, possibly millions, o ragilo onildron and onronioally ill soniors in nursing nomos or rotainod in nospitals
wnon tnoy oould roooivo oqual or bottor oaro at nomo.

Contact:
National Assooiation or Homo Caro
228 Sovontn Stroot, SE
Wasnington, OC 20003
Tol: 202.547.7424
Fax: 202.547.3540
Transportation
The Community Transportation Association of America (CTAA)
Tno Community Transportation Assooiation o Amorioa (CTAA)is a trado assooiation o providors o oommunity
transportation, inoluding paratransit sorvioos or individuals witn disabilitios. t also assists transportation provid-
ors in working witn Stato Modioaid ohoos and managod oaro organizations. Tno wobsito(nttp://wob1.otaa.org/
wobmodulos/wobartiolos/anmviowor.asp?a=23&z=2) oors ourront nows and inormation rogarding modioal
transportation issuos.

Contact
CTAA
1341 G St, NW
10tn Floor
Wasnington, OC 20005
Toll.roo: 800.891.0590
Fax: 202.737.9197
Project ACTION (Accessible Community Transportation in Our Nation)
Pro|oot ACTON (Aooossiblo Community Transportation in Our Nation)is a rosouroo o Eastor Soals in
oooporation witn tno Fodoral Transit Administration and tno US Oopartmont o Transportation. Pro|oot ACTON
nas ostablisnod a databaso o aooossiblo transportation tnrougnout tno nation, wnion inoludos urban publio
transit oporators, rural publio transit oporators, aooossiblo van rontal oompanios, privato bus/tour oompanios
witn aooossiblo voniolos, aooossiblo taxis, airport transportation, notol.motol snuttlos, and national toll.roo
numbors or domostio airlinos, Groynound ntoroity Sorvioos, Amtrak, and aooossiblo oar rontals.

Contact
Pro|oot Aotion
1425 K Stroot, NW, Suito 200
Wasnington, OC 20005
Tol: 202.347.3066
30
Toll roo: 800.659.6428
Fax: 202.737.7914
TOO: 202.347.7385
www.pro|ootaotion.org
Airline Resources
Air Charity Network
Air Cnarity Notworkarrangos roo lignts or pooplo wno nood spooializod modioal ovaluation, diagnosis,
or troatmont.

Contact
Air Cnarity Notwork
National Hoadquartors
4620 Haygood Poad,Suito 1
viriginia Boaon, virginia 23455
Tol: 800.549.9980(Gonoral)
Tol: 877.621.7177 (To Poquost Assistanoo)
Email:oxoodir@aironaritynotwork.org
www.aironaritynotwork.org
Angel Flight Mid.Atlantic (AFMA)
Angol Flignt Mid.Atlantio (AFMA)providos modioal air transport or pationts doparting rom: Oistriot o Columbia,
Oolawaro, Kontuoky, Maryland, Mionigan, Onio, Ponnsylvania, virginia and Wost virginia.

Contact
AFMA
4620 Haygood Poad, Sto. 1
virginia Boaon, vA 23455
Toll.roo: 800.296.3797
Looal: 757.318.7149
Fax: 757.318.9107
Email:ino@angol.hignt.org
www.angolhigntmidatlantio.org
Airlift Hope
Airlit Hopois a not.or.proit organization sorving pationts in nood and tnoir amilios. Tnoy provido air transport
to spooializod modioal aoilitios or ovaluation, diagnosis, troatmont and ronabilitation or ambulatory outpationts
travoling loss tnan 1000 milos doparting rom Nortn Carolina or Tonnossoo.

Contact
Airlit Hopo
4620 Haygood Poad, Sto. 1
virginia Boaon, vA 23455
Toll.roo: 800.325.8908
Looal: 757.318.4319
Fax: 757.318.9107
31
Email:ino@airlitnopo.org
www.airlitnopo.org
Air Compassion America
Air Compassion Amorioais a not.or.proit pationt advooaoy/assistanoo organization ostablisnod to nolp
Advooato and ooordinato bod.to.bod air ambulanoo sorvioo.

Contact
4620 Haygood Poad, Suito 1
virginia Boaon, vA 23455
Toll.roo (nsido tno US): 866.270.9198
Fax: 757.318.9107
Email:ino@airoompassionamorioa.org
www.airoompassionamorioa.org
Hope Air
Hope Air is the Canadian equivalent of Mercy Flights. Visit www.hopeair.org

Mercy Medical Airlift
Moroy Modioal Airlitprovidos pationts aoooss to appropriato programs. visit www.moroymodioal.org

The National Patient Travel Center
Tno National Pationt Travol Contor (NPTC)aoilitatos pationt aoooss to appropriato onaritablo modioal air
transportation rosouroos in tno US; dovolops, administors, and oonsolidatos airlino pationt tiokot programs; and
oporatos various Spooial.Lit and Cnild.Lit programs on bonal o spooial disoaso organizations and/or olinioal
rosoaron oontors in tno US.

Contact
National Pationt Travol Contor
4620 Haygood Pd, Sto. 1
virginia Boaon, vA 23455
Tol: 800.296.1217 (To Poquost Assistanoo)
Fax: 800.550.1767
Email:ino@nationalpationttravoloontor.org
www.nationalpationttravoloontor.org


The Transportation Security Agency (TSA)
Tno Transportation Soourity Agonoy (TSA)nas a guido and notlino to answor any quostions tnat you mignt navo
rogardingtravol and soourity issuos (nttp://www.tsa.gov/travolors/airtravol/spooialnoods/indox.sntm)

Contact
TSA's Call Contor
Tol: 800.778.4838
Email:tsa.oontaotoontor@dns.gov
32
Guest Housing
Tno National Assooiation o Hospital Hospitality Housos, no is a not.or.proit oorporation sorving aoilitios tnat
provido lodging and otnor supportivo sorvioos to pationts and tnoir amilios wnon oonrontod witn modioal
omorgonoios. Eaon aoility assuros tnat a nomoliko onvironmont is providod to porsons wno must travol to bo
witn a pationt or to roooivo nooossary outpationt oaro.

Contact
NAHHH no.
P.O. Box 18087
Asnovillo, NC 28814-0087
Tol: 828.253.1188
Toll.roo: 800.542.9730
Fax: 828.253.8082
Email:nolpingnomos@nannn.org
www.nannn.org

Resources for Caregivers



Eldercare Locator
A publio sorvioo o tno U.S. Administration on Aging, tno Eldoroaro Looator oan nolp you hnd looal agonoios,
in ovory US oommunity, tnat oan nolp oldor porsons and tnoir amilios aoooss nomo and oommunity.basod
sorvioos liko transportation, moals, nomo oaro, and oarogivor support sorvioos.

Contact
Eldoroaro Looator
National Assooiation o Aroa Agonoios on Aging
Toll Froo: 800.677.1116 (Monday tnrougn Friday 9:00 am to 8:00 pm)
Email:oldoroarolooator@n4a.org
www.oldoroaro.gov/oldoroaro.NET/Publio/indox.aspx
National Association of Area Agencies on Aging (n4a)
n4a's sorvioos or sonior oitizons wno navo rostriotod inoomo inoludo nomo makor and nomo noaltn aido
sorvioos, transportation, nomo.dolivorod moals, onoro and nomo ropair as woll as logal assistanoo. Tnoso
govornmont.undod sorvioos aro oton targotod to tnoso most in nood. Wnilo tnoro aro no inoomo oritoria or
many sorvioos, somotimos you may navo moro sorvioo options i you oan pay or privato nolp. Tnoy oan diroot
you to otnor souroos o nolp or oldor porsons witn limitod inoomos suon as subsidizod nousing, ood stamps,
Supplomontal Soourity noomo, and Modioaid.

Contact:
National Assooiation o Aroa Agonoios on Aging
1730 Pnodo sland Avo, NW, Suito 1200
Wasnington,OC, 20036
Tol: 202.872.0888
Fax: 202.872.0057
Email:ino@tnoamilyoarogivor.org
www.n4a.org
33
PART 6: RESOURCES FOR MILITARY PERSONNEL AND VETERANS
Military Aid Societies

Air Force Aid Society (AFAS)
AFAS providos omorgonoy assistanoo in tno orm o an intorost roo loan, a grant, or a oombination o
botn. A grant or oombination loan/grant oan bo givon wnon ropaymont would oauso a gonuino nardsnip,
but is not givon to roward hnanoial irrosponsibility. Grants aro somotimos givon or basio noods; o.g., ood,
utilitios, omorgonoy travol, modioal or dontal oxponsos, but tnoy aro not normally usod or ront, voniolo
ropairs, movos, or oduoation. Uniquo oasos snould bo ooordinatod witn HQ AFAS. For moro inormation,
visit tno AFAS sootion at your nomo baso. AFAS sootions aro looatod on all Air Foroo basos worldwido.
Most aro looatod in tno Family Support Contor.
www.aas.org
Airmen Memorial Foundation
Tnis not or proht organization nolps USAF, Guard, rosorvo aotivo, rotirod, and votoran onlistod porsonnol and
tnoir amilios roooivo sonolarsnip, hnanoial aid, rosoaron assistanoo, and onlino rotiroo inormation.
Airmon Momorial Foundation 5211 Autn Poad, Suitland, MO 20746 Tol: 800.638.0594 Fax: 301.899.8136.
www.am.org
Army Emergency Relief (AER)
AEP is a privato nonproht organization to nolp soldiors and tnoir dopondonts. AEP is tno Army's own omorgonoy
hnanoial assistanoo organization and is dodioatod to "Holping tno Army Tako Caro o ts Own." AEP unds aro
mado availablo to oommandors naving AEP Sootions to provido omorgonoy hnanoial assistanoo to soldiors
aotivo and rotirod and tnoir dopondonts wnon tnoro is a valid nood.
www.aornq.org/
Coast Guard Mutual Assistance
Coast Guard Mutual Assistanoo is a non.proht organization providing hnanoial assistanoo to tno Coast Guard
oommunity. For inormation, oontaot your noarost CGMA roprosontativo or oall 800.881.2462 or 202.493.6621.
www.ogmanq.org
Navy-Marine Corps Relief (NMCRS)
NMCPS oan provido omorgonoy hnanoial assistanoo in tno orm o loans or grants, doponding on hnanoial nood.
NMCPP nolps sailors, marinos, or oligiblo amily mombors wno nood assistanoo witn basio living oxponsos suon
as ood, ront, utilitios, omorgonoy transportation, unorals, modioal and dontal bills, ossontial oar ropair, pay
probloms, and otnor omorgonoy noods.

Contact
Navy-Marino Corps Polio Sooioty, 875 Nortn Pandolpn Stroot, Suito 225
Arlington vA 22203-1977
Tol: 703.696.4904
Fax: 703.696.0144
www.nmors.org

34
Other Not.for.Prot Organizations that Assist Veterans
Air Warrior Courage Foundation
A not or proht oundation tnat nolps military votorans, tnoir amilios and tnoso "air warriors" witn tno oourago to
hgnt tno hnanoial ravagos o birtn dooots, illnoss, in|ury, disoaso. t oousos on aotivo duty, rosorvo, and rotirod
military porsonnol and tnoir amilios wno nood hnanoial assistanoo or modioal, oduoation, and otnor oxtraordinary
oxponsos not oovorod by otnor military, votoran's or onaritablo institutions.
www.airwarrioroourago.org
American Legion
Tnis organization oors tomporary hnanoial assistanoo to koop tno onildron o disoasod or disablod votorans
at nomo ratnor tnan institutions. Tno TFA und nas boon usod to nolp amilios moot tno oosts o snoltor, ood,
utilitios, and noaltn oxponso itoms wnon tno paronts aro unablo to do so, tnoroby kooping tno onild, or onildron,
in a moro stablo nomo onvironmont.
www.logion.org
American Red Cross
Tno Pod Cross works witn tno military aid sooiotios (Army Emorgonoy Polio, Navy Marino Corps Polio Sooioty,
Air Foroo Aid Sooioty and tno Coast Guard Mutual Assistanoo). Tnis partnorsnip nolps to provido hnanoial
assistanoo or omorgonoy travol tnat roquiros tno prosonoo o tno sorvioo mombor or nis or nor amily, suon as
tno burial o a lovod ono. Tno Pod Cross also aoilitatos assistanoo tnat oannot wait until tno noxt businoss day,
suon as ood, tomporary lodging, urgont modioal noods, or unds to avoid oviotion, utility snut o, oto.
www.rodoross.org

Angel Flight for Veterans
Tnis organization providos no.oost or groatly roduood oosts o long.distanoo, onaritablo modioal transportation
travol or pooplo wno nood distant spooializod modioal ovaluation, diagnosis or troatmont. votorans, aotivo duty
military porsonnol and tnoir amilios aro oligiblo.
www.angolhigntvotorans.org

Disabled American Veterans (DAV)

National Service Foundation
Tno OAv National Sorvioo Foundation dovolops hnanoial rosouroos or tno assistanoo, aid, maintonanoo, oaro,
support, and ronabilitation o disablod votorans and tnoir dopondonts, oitnor dirootly or by oontributions to tno
sorvioo programs o tno Oisablod Amorioan votorans National Organization or its Oopartmonts and Cnaptors.

Contact
Oisablod Amorioan votorans National Sorvioo Foundation
3725 Aloxandria Piko, Cold Spring, KY 41076
Toll.roo 877.426.2838
www.dav.org
The National Association of Hospital Hospitality Houses, Inc. (NAHHH)
NAHHH is a notwork o moro tnan 150 not or proht organizations looatod tnrougnout tno US tnat provido amily.
oontorod lodging and support sorvioos to amilios and tnoir lovod onos wnon oonrontod witn modioal omorgonoios.
35
Eaon aoility assuros tnat a nomoliko onvironmont is providod to porsons wno must travol to bo
witn a pationt or to roooivo nooossary outpationt oaro.
Contact
National Assooiation o Hospital Hospitality Housos, no.,
Toll roo 800.542.9730
www.nannn.org

The National Coalition for Homeless Veterans (NCHV)
Tnis nonproht organization is tno rosouroo and toonnioal assistanoo oontor or a national notwork o oommunity.
basod sorvioo providors and looal, stato, and odoral agonoios tnat provido omorgonoy and supportivo nousing,
ood, noaltn sorvioos, |ob training and plaoomont assistanoo, logal aid, and oaso managomont support or nun-
drods o tnousands o nomoloss votorans oaon yoar. Tno organization oors nolp in nousing, noaltn, substanoo
abuso and montal noaltn troatmont, omploymont, gonoral assistanoo, hnanoial, and logal assistanoo.

Evory vA modioal oontor nas a Homoloss votoran Sorvioos Coordinator onargod witn nolping nomoloss or at
risk votorans. To hnd tno vA Modioal Contor sorving your aroa, look in tno bluo pagos o tno pnono book undor
"Unitod Statos Govornmont, votorans Aairs," oall tno vA (toll.roo) at 1.877.222.8387, or go to www.va.gov,
oliok on "Hoaltn," tnon "Looato a vA Modioal Contor." For otnor roquosts, oall 800.838.4357 (800.vET.HELP).
www.nonv.org
Veterans of Foreign Wars of the United States Military Assistance Program (MAP)
Tno vFW's Military Assistanoo Program (MAP) is a quality.o.lio initiativo tnat oousos on oasing tno hnanoial
omorgonoios o doploying sorvioo mombors and supporting tnom and tnoir amily tnrougn tno nardsnips o
doploymont. MAP also providos ono.timo grants up to $500 to sorvioo mombors nooding omorgonoy hnanoial
assistanoo. n addition, MAP nas orgod partnorsnip witn various sorvioo providors, inoluding vot|obs.oom,
aimod at providing sorvioo mombors witn rolooation and omploymont assistanoo. Annually, vFW sorvioo ohoors
proooss tnousands o votoran's olaims, wnion navo rosultod in tno rooovory o nundrods o millions dollars in dis-
ability oomponsation olaims or votorans. Sorvioo ohoors, wno must pass rigorous tosting and annual oortihoa-
tion, also assist votorans in disonargo upgrados, rooord oorrootions, oduoation bonohts and ponsion oligibility.
Contact
MAP ohoo
Tol: 816.756.3390, oxt. 211
Fax: 816.968.1149
Email: map@vw.org/Assistanoo
State programs
Cnook witn your individual stato govornmont or spooial unds or votorans in nood. For oxamplo, Onio nas
programs tnat aro managod on a oounty lovol. Tnoy mignt bo oallod Soldiors Polio Commission or votorans
Sorvioo Commission.
36
Veterans Service Commission (Ohio)
Tno votorans Sorvioo Commission (ormorly known as tno Soldiors Polio Commission) was ostablisnod on May
19, 1886, or tno purposo o assisting Honorably Oisonargod votorans and tnoir minor onildron, spouso, and
widows wno navo mot witn an unoxpootod nardsnip rosulting rom laok o omploymont, illnoss or in|ury.

Contact
votorans Sorvioos Commission
1849 Prospoot Avo., 2nd Floor
Clovoland, Onio, 44115
Tol: 216.698.2600
ax: 216.698.2650
www.vso.ouyanogaoounty.us
Michigan Department of Military and Veterans Affairs, Michigan

Emergency Grants
Mionigan National Guard Family Fund, no. providos or up to a $500 grant to soldiors and airmon and tnoir
amily mombors wno onoountor hnanoial nardsnips as a rosult o doploymonts, military in|urios, or |ust nard
timos. t was oroatod to nolp Air and Army National Guard amilios wno oxporionoo hnanoial dihoultios witn
tomporary omorgonoy hnanoial assistanoo, and to und programs and training to maintain and improvo tno
quality o lio o our Mionigan National Guard amilios. Eligibility inoludos omorgonoy loss o inoomo tnrougn
aotivation or military duty, inability to maintain omploymont duo to in|ury or suddon illnoss, or |ob loss; unox-
pootod modioal oxponsos; pay probloms; or tno aooumulation o logitimato bills (o.g. ront, mortgago, olootrio, oil,
gas, oto.). n addition, applioants may bo unablo to pay or basio noods: ood, snoltor, utilitios, olotning, modioal
bills, and transportation duo to unorosoon oiroumstanoos. Applioations aro roquirod to bo submittod witn tno
nooossary dooumontation.
Ploaso visit www.mionigan.gov/dmva/0,1607,7.126.2362.8892..,00.ntml
State of Connecticut Soldiers` Sailors` and Marines` Fund
Tno und, wnion by statuto is administorod by Tno Amorioan Logion, was ostablisnod to assist noody wartimo
votorans and tnoir amilios. t nolps witn rontal paymonts, mortgago intorost paymonts, utilitios (gas, olootrio,
wator) and uol oil assistanoo.

t also nolps witn modioal oaro, omorgont dontal oaro, prosoription modioation and modioal supply assistanoo, oyo
oaro, unoral oxponsos, prostnotio dovioos, nomo noaltn aido and visiting Nurso Assooiation nomomakor sorvioos.
Wobsito: www.stato.ot.us/ssm

Other Sources for Veterans and their Families

The Department of Veterans Affairs Vet Center
Tno Oopartmont o votorans Aairs vot Contor programoporatos a systom o 232 oommunity basod oounsoling
oontors. Tno vot Contors aro staod by small multidisoiplinary toams o dodioatod providors, many o wnion aro
oombat votorans tnomsolvos. vot Contor sta is availablo toll roo during normal businoss nours
Tol: 800.905.4675 (Eastorn); 866.496.8838 (Paoiho). Wobsito: www.votoontor.va.gov/
37
vot Contors provido road|ustmont oounsoling and outroaon sorvioos toall votorans wno sorvod in any oombat
zono. Sorvioos aro also availablo or tnoir amily mombors or military rolatod issuos. votorans navo oarnod tnoso
bonohts tnrougn tnoir sorvioo and all aro providod at no oost to tno votoran or amily.
The Military Family Network
Tno Military Family Notworksupports military amilios and inoroasos tnoir roadinoss and woll.boing by
oonnooting tnom witn tnoir oommunitios and tno organizations tnat provido tno bost sorvioo and valuo.

Military amilios transition roquontly and aro not aordod tno samo advantago as long.torm rosidonts in
aooumulating oommunity inormation and knowlodgo. Tno Military Family Notwork oonnoots military amilios witn
oaon otnor and tno bost o wnat tno oommunity nas to oor. Tnoy provido a notwork tnat oonnoots amilios witn
businossos and organizations wno navo quality produots and sorvioos and navo domonstratod a sinooro intorost
in oroating or sustaining rolationsnipswitn tno military. Wobsito: www.omilitary.org/indox.ntml

My HealtheVet (MHV)
My Hoaltnovot (MHv)is tno gatoway to votoran noaltn bonohts and sorvioos. t providos aoooss to noaltn
inormation, links to Fodoral and vA bonohts and rosouroos, tno Porsonal Hoaltn Journal, and onlino vA
prosoription rohlls. Call our notlino at 800.313.4200.
The National Resource Directory (NRD)
Tno National Posouroo Oirootory (NPO)is an onlino tool or woundod, ill and in|urod Sorvioo Mombors, votorans,
tnoir amilios and tnoso wno support tnom. Tno NPO providos aoooss to tnousands o sorvioos and rosouroos at
tno national, stato and looal lovols tnat support rooovory, ronabilitation and oommunity rointogration.
Maintainod by tno Oopartmonts o Ooonso, Labor and votorans Aairs, tno NPO links to odoral and stato gov-
ornmont agonoios; votorans sorvioo and bonoht organizations; not.or.proht and oommunity.basod organizations;
aoadomio institutions and proossional assooiations wno provido assistanoo to woundod warriors and tnoir amilios.
The National Veterans Foundation
TnoNational votorans Foundationoonnoots votorans and tnoir amilios witn vital sorvioosovorytning rom orisis
oounsoling and bonohts assistanoo to transportation and |ob training. Ono o tno oornorstonos o tno Founda-
tion's outroaon is oallod Liolino or vots, a toll.roo numbor, 888.777.4443, tnat immodiatoly oonnoots vots and
amily mombors witn a trainod oounsolor and ollow votoran, 12 nours a day, sovon days a wook.

Contact
National votorans Foundation
9841 Airport Blvd Suito 418
Los Angolos, CA 90045
Tol: 310.642.0255
Toll.roo: 888.777.4443
Fax: 310.642.0258
Unavailability o vA Modioal Faoilitios or Sorvioos?Non.vA Caro oould bo tno answor
a votoran is oligiblo or oortain modioal oaro tno vA nospital or olinio snould provido it as tno hrst option.
tnoy oan't duo to a laok o availablo spooialists, long wait timos, or oxtraordinary distanoos rom tno
votorans nomo tno vA may oonsidor oo basis oaro.
visit www.nonvaoaro.va.gov
38
Veterans Affairs Caregiver Support: Caring for Those Who Care
noludos inormation on vA Carogivor Sorvioos and Now Family Carogivor Support Program. you aro a oaro-
givor and nood assistanoo oall National Support Lino: 855.260.3274 or visit tno wobsito at www.oarogivor.va.gov
Woundod Soldior and Family Hotlinoworks nand in nand witn MEOCOM and baso nospitals to nolp votorans
got tno oaro tnoy nood. Tno purposo o tno notlino is:
To oor woundod, in|urod, or ill soldiors and tnoir amilios a way to snaro
oonoorns on tno quality o pationt oaro.
To provido sonior Army loadors witn visibility on modioally.rolatod issuos so
tnoy oan proporly allooato rosouroos to bottor sorvo soldiors and amilios.
Tno toll.roo pnono numbor is 800.984.8523.
Wounded Warrior Project (www.woundedwarriorproject)
Establisnod to nonor and ompowor woundod warriors, tno pro|oot's goals aro to: raiso awaronoss and onlist tno
publio's aid or tno noods o in|urod sorvioo mombors; to nolp in|urod sorvioo mombors nolp oaon otnor; and to
provido uniquo, diroot programs and sorvioos to moot tno noods o in|urod sorvioo mombors.

Employment Resources
The Career Center for Combat Wounded and Disabled Veterans
Tno Caroor Contor or Combat Woundod and Oisablod votoransis a oollaboration o tno OoO andwww.military.
oomtnat providos an onlino Caroor Contor dosignod to oonnoot sovoroly in|urod sorvioo mombors witn bonohts,
rosouroos, and omploymont opportunitios to nolp oaso tnoir transition.
Tno Pooovory and Employmont Assistanoo Liolinos (PEALiolinos) Advisor providos votorans and transitioning
sorvioo mombors woundod and in|urod as a rosult o tno War on Torrorism, and tnoir amily mombors, witn tno
rosouroos tnoy nood to suooossully transition to a rowarding oaroor.
Oovolopod by tno U.S. Oopartmont o Labor'svotorans' Employmont and Training Sorvioo (vETS), (www.dol.gov/
vots/) tno PEALiolinos Advisor providos valuablo inormation and aoooss to oontaot inormation or ono.on.ono
omploymont assistanoo and onlino rosouroos to assist woundod and in|urod transitioning sorvioo mombors and
votorans in tnoir rointogration into tno oivilian workoroo. Wnilo tnis sito is intondod or uso by woundod and in|urod
transitioning sorvioo mombors, it oors oxtonsivo inormation and rosouroos tnat oan bonohtallvotorans.
Veteran Outreach at the Department of Homeland Security
Tno Oopartmont o Homoland Soourity is proud to oount 47,000 votorans25% o all oivilian omployoosamong
its workoroo, witn a goal o inoroasing tnat numbor to 50,000 by 2012. n addition, in oaon o tno past two yoars
tno Oopartmont nas awardod approximatoly $900 million in primo oontraots to non.disablod and sorvioo dis-
ablod votoran ownod small businossos.
39
Job Opportunities for Disabled American Veterans

disABLEOporson no. nas launonod a now wobsito to provido omploymont rosouroos to Woundod Warriors.
disABLEOporson no. is a publio onarity, oundod in 2002, tnat works undor tno mission o providing omploymont
opportunitios to Amorioans witn disabilitios. For moro inormation, visit www.disablodporson.oom/
Job Opportunitios or Oisablod votorans(nttp://abilityono.org/indox.ntml ) aims to dirootly dooroaso unomploy-
mont by oponing notworks or oommunioation botwoon potontial omployors and prospootivo niros. On tno sito,
votorans oan aoooss ovor 5,000 |ob listings tnrougnout tno oountry, sot up a porsonal prohlo witn a oustomizablo
rosumo or diroot submission to niring oompanios, and hnd rosouroos to assist in proossional dovolopmont as
ono goos tnrougn tno proooss o idontiying and applying or a |ob.
40
ALABAMA
Department of Industrial Relations
Workers` Compensation Division
649 Monroo Stroot
Montgomory, AL 36131
334.242.2868 or 1.800.528.5166
ALASKA
Department of Labor & Workforce Development
Division of Workers` Compensation
1111 Wost 8tn Stroot, Poom 307
P. O. Box 115512
Junoau, AK 99811-5512
907.465.2790 or 1.877.783.4980
ARIZONA
Industrial Commission of Arizona
800 Wost Wasnington Stroot
Pnoonix, AZ 85007
602.542.4661
ARKANSAS
Arkansas Workers` Compensation Commission
324 Spring Stroot
P. O. Box 950
Littlo Pook, AP 72203-0950
501.682.3930 or 1.800.622.4472
CALIFORNIA
Department of Industrial Relations
Division of Workers` Compensation
455 Goldon Gato Avonuo, 2nd Floor
San Franoisoo, CA 94102-7014
415.703.5011 or 1.800.736.7401
COLORADO
Department of Labor and Employment
Division of Workers` Compensation
633 17tn Stroot, Suito 400
Oonvor, CO 80202-3626
303.318.8700 or 1.888.390.7936
CONNECTICUT
Workers` Compensation Commission
Capitol Plaoo
21 Oak Stroot
Hartord, CT 06106
860.493.1500 or 1.800.223.9675 (Toll.Froo in Connootiout)
DELAWARE
Department of Labor
Division of Industrial Affairs
Ohoo o Workors' Componsation
4425 Nortn Markot Stroot
Wilmington, OE 19802
302.761.8200
DISTRICT OF COLUMBIA
Department of Employment Services
Labor Standards Bureau
Offce of Workers` Compensation
64 Now York Avonuo, N.E., 2nd Floor
Wasnington, OC 20002
202.671.1000
FLORIDA
Department of Financial Services
Division of Workers` Compensation
200 East Gainos Stroot
Tallanassoo, FL 32399-4220
1.800.342.1741
GEORGIA
Georgia State Board of Workers` Compensation
270 Poaontroo Stroot, NW
Atlanta, GA 30303-1299
404.656.3818 or 1.800.533.0682
HAWAII
Department of Labor and Industrial Relations
Disability Compensation Division
Prinooss Koolikolani Building
830 Punonbowl Stroot, Poom 209
P. O. Box 3769
Honolulu, H 96812-3769
808.586.9161
IDAHO
Industrial Commission
700 Soutn Cloarwator Lano
P. O. Box 83720
Boiso, O 83720-0041
208.334.6000 or 1.800.950.2110 (Outsido Boiso)
APPENDIX 1: STATE WORKERS COMPENSATION BOARDS
41
ILLINOIS
Illinois Workers` Compensation Commission
100 Wost Pandolpn Stroot
Suito 8.200
Cnioago, L 60601
312.814.6611 or 1.866.352.3033 (Toll.Froo in llinois)
INDIANA
Workers` Compensation Board of Indiana
402 Wost Wasnington Stroot
Poom W.196
ndianapolis, N 46204
317.232.3808 or 1.800.824.2667
IOWA
Div. of Workers` Compensation
Workforce Development Dept.
1000 East Grand Avonuo
Oos Moinos, A 50319-0209
515.281.5387 or 1.800.562.4692 (Outsido ndianapolis)
KANSAS
Department of Labor
Division of Workers` Compensation
800 SW Jaokson Stroot, Suito 600
Topoka, KS 66612-1216
785.296.2996 or 1.800.322.0353
KENTUCKY
Kentucky Labor Cabinet
Department of Workers` Claims
657 Cnamborlin Avonuo
Frankort, KY 40601
502.564.5550 or 1.800.554.8601
LOUISIANA
Louisiana Workforce Commission
Offce of Workers` Compensation
1001 Nortn 23rd Stroot
P.O. Box 94040
Baton Pougo, LA 70804-9040
225.342.7555
MAINE
Workers` Compensation Board
27 Stato Houso Station
Augusta, ME 04333-0027
207.287.3751 or 1.888.801.9087 (Toll.Froo in Maino)
MARYLAND
Workers` Compensation Commission
10 East Baltimoro Stroot
Baltimoro, MO 21202-1641
410.864.5100 or 1.800.492.0479 (Outsido Baltimoro)
MASSACHUSETTS
Executive Offce of Labor and Workforce
Development
Department of Industrial Accidents
1 Congross Stroot, Suito 100
Boston, MA 02114-2017
617.727.4900 or 1.800.323.3249
MICHIGAN
Department of Energy, Labor & Economic Growth
Workers` Compensation Agency
7150 Harris Orivo, 1st Floor
P. O. Box 30016
Lansing, M 48909
1.888.396.5041
MINNESOTA
Department of Labor and Industry
Workers` Compensation Division
443 Laayotto Poad Nortn
St. Paul, MN 55155-4319
651.284.5005 or 1.800.342.5354
MISSISSIPPI
Workers` Compensation Commission
1428 Lakoland Orivo
P. O. Box 5300
Jaokson, MS 39296-5300
601.987.4200 or 1.866.473.6922
MISSOURI
Department of Labor and Industrial Relations
Division of Workers` Compensation
3315 Wost Truman Blvd., Poom 131
P. O. Box 58
Joorson City, MO 65102-0058
573.751.4231 or 1.800.775.2667
MONTANA
Department of Labor and Industry
Employment Relations Division
1805 Prospoot Avonuo
P. O. Box 8011
Holona, MT 59604-8011
406.444.6543
42
NEBRASKA
Workers` Compensation Court
P. O. Box 98908
Linooln, NE 68509-8908
402.471.6468 or 1.800.599.5155
NEVADA
Department of Business & Industry
Division of Industrial Relations
400 W. King Stroot, Suito 400
Carson City, Nv 89703
775.684.7260
NEW HAMPSHIRE
Workers` Compensation Division
Department of Labor
95 Ploasant Stroot
Conoord, NH 03301
603.271.3176 or 1.800.272.4353
NEW JERSEY
Department of Labor and Workforce Development
Division of Workers` Compensation
P. O. Box 381
Tronton, NJ 08625-0381
609.292.2515
NEW MEXICO
Workers` Compensation Administration
2410 Contro Avonuo, SE
P. O. Box 27198
Albuquorquo, NM 87125-7198
505.841.6000 or 1.800.255.7965
NEW YORK
Workers` Compensation Board
20 Park Stroot
Albany, NY 12207
518.462.8880 or 877.632.4996
NORTH CAROLINA
Industrial Commission
4340 Mail Sorvioo Contor
Paloign, NC 27699-4340
919.807.2501 or 1.800.688.8349
NORTH DAKOTA
Workforce Safety and Insurance
1600 East Contury Avonuo, Suito 1
Bismarok, NO 58503-0644
701.328.3800 or 1.800.777.5033
OHIO
Bureau of Workers` Compensation
30 Wost Spring Stroot
Columbus, OH 43215-2256
1.800.644.6292
OKLAHOMA
Workers` Compensation Court
1915 Nortn Stilos Avonuo
Oklanoma City, OK 73105
405.522.8600 or 1.800.522.8210
OREGON
Workers` Compensation Division
350 Wintor Stroot, NE
P.O. Box 14480
Salom, OP 97309-0405
503.947.7810 or 1.800.452.0288
PENNSYLVANIA
Bureau of Workers` Compensation
Department of Labor and Industry
1171 S. Camoron Stroot, Pm. 324
Harrisburg, PA 17104-2501
717.783.5421 or 1.800.482.2383
PUERTO RICO
Industrial Commission
P.O. Box 364466
San Juan, PP 00924
787.781.0545
RHODE ISLAND
Department of Labor & Training
Division of Workers` Compensation
1511 Pontiao Avo., Building 71.1, 1st Floor
P. O. Box 20190
Cranston, P 02920-0942
401.462.8100
SOUTH CAROLINA
Workers` Compensation Commission
1333 Main Stroot, Suito 500
P. O. Box 1715
Columbia, SC 29202-1715
803.737.5700
43
SOUTH DAKOTA
Department of Labor
Division of Labor & Management
700 Govornors Or., Knoip Bldg.
Piorro, SO 57501-2291
605.773.3681
TENNESSEE
Department of Labor and Workforce Development
Division of Workers` Compensation
220 Fronon Landing Orivo
Nasnvillo, TN 37243-1002
615.741.2395 or 1.800.332.2667
TEXAS
Department of Insurance
Division of Workers` Compensation
7551 Motro Contor Orivo, Sto. 100
Austin, TX 78744-1609
512.804.4000 or 1.800.252.7031
UTAH
Labor Commission
Division of Industrial Accidents
160 East 300 Soutn, 3rd Floor
P. O. Box 146610
Salt Lako City, UT 84114-6610
801.530.6800 or 1.800.530.5090
VERMONT
Department of Labor
Workers` Compensation Division
National Lio Building, Orawor 20
Montpolior, vT 05620-3401
802.828.2286 or 1.800.734.2286
VIRGINIA
Workers` Compensation Commission
1000 OMv Orivo
Pionmond, vA 23220
1.877.664.2566
VIRGIN ISLANDS
Department of Labor
Workers` Compensation Administration
53 AB & 54 ABB Kronprindsons Gado
Cnarlotto Amalio, St. Tnomas, v 00803
340.776.3700 or 800.809.8477
WASHINGTON*
Department of Labor and Industries
Insurance Services Division
7273 Lindorson Way, SW
Tumwator, WA 98501-5414
360.902.5800 or 1.800.547.8367

64(#-#&. (55)*$$
P. O. Box 44000
Olympia, WA 98504-4000
WEST VIRGINIA
Offces of the Insurance Commission
1124 Smitn Stroot
P.O. Box 50540
Cnarloston, Wv 25305-0540
304.558.3386 or 1.888.879.9842
WISCONSIN
Department of Workforce Development
Workers` Compensation Division
201 East Wasnington Avonuo
P. O. Box 7901
Madison, W 53707-7901
608.266.1340
WYOMING
Department of Employment
Workers` Compensation Division
1510 East Porsning Boulovard
Cnoyonno, WY 82002
307.777.5476
44
ALABAMA
Legal Services of Albama Inc.
207 Montgomory Stroot , Suito 1200, Boll Building
Montogomory, AL, 36104-3534
334.264.1471
www.alabamalogalsorvioos.org
ALASKA
Alaska Legal
648 Cusnman St., Suito 300
Sorvioos Corp. Fairbanks AK, 99701-6228
907.452.5181
www.also.law.org
ARIZONA
Community Legal
305 Soutn 2nd Avo.
Sorvioos, no. PO Box 21538
Pnoonix AZ 85036-1538
800.852.9075
Southern Arizona
64 East Broadway Boulovard
Logal Aid, no. Tusoon AZ 85701-1729
520.623.9461
DNA.People`s Legal Route ???
12 Hignway 64
Sorvioos no. PO Box 306 Window Pook, AZ 86515-0306
www.nativologalnot.org
800.789.7287
ARKANSAS
Legal Aid of Georgetown Square
Arkansas, no. 4083 N. Snilon Orivo, Suito 3
Fayottovillo AP 72703
800.952.9243
www.arlogalsorvioos.org
HomePublicWeb
Contor or Arkansas 303 Wost Capitol Avo., Suito 200
Littlo Pook, AP 72201-3593
800.950.5817
CALIFORNIA
California Indian
510 16tn Stroot, Suito 301
no. Oakland, CA 94612.1500
,,,.oalindian.org
510.835.0284
Logal Sorvioos, no.
615 Caliornia Avo.
Oakland, CA 94612-1500
805.325.5943
Greater Bakersfeld Legal Services
Contral Caliornia 1999 Tuolumno Stroot
Bakorshold, CA 93304
559.441.1611
www. oontraloallogal.org
Legal Aid Foundation
1102 Soutn Cronsnaw Boulovard o Los Angolos
Los Angolos, CA, 90019-3111
800.399.4529
www.laha.org
Neighborhood Legal Services
o Los Angolos County Paooima
13327 van Nuys Boulovard, CA 91331-3099
818.896.5211
www.nls.la.org
Inland Counties Legal Services Riverside
1737 Atlanta Avo., CA 92507
Suito H.3
909.368.2555
Legal Services of Northern California
517 12tn Stroot, no. Saoramonto, CA 95814
916.551.2150
www.lsno.not
Legal Aid Society of Orange County, Inc.
902 Nortn Main Stroot
Orango County, no. Santa Ana, CA 92701
800.834.5001
www.logal.aid.oom
Legal Aid Society of San Diego, Inc.
110 Soutn Euolid Avo.
San Oiogo, CA 92114
619.262.0896
APPENDIX 2: LEGAL SERVICES OFFICES
45
Bay Area Legal Aid
405 14tn Stroot, 9tn Floor
Oakland, CA 94612
510.663.4744
www. baylogal.org
Caliornia Pural Logal Assistanoo, no.
631 Howard Stroot, Suito 300
San Franoisoo, CA 94105-3907
415.777.2752
www.orla.org
COLORADO
Colorado Legal Services
1905 Snorman Stroot, Suito 400
Oonvor, CO 80203
303.837.1321
CONNECTICUT
Statewide Legal Services of Connecticut, Inc.
425 Main Stroot, 4tn Floor
Middlotown, CT 06457
800.453.3320
www.slsot.org
DELAWARE
Legal Services Corporation of Delaware, Inc.
100 Wost 10tn Stroot, Suito 203
Wilmington, OE 19801
302.575.0408
www.lsod.oom

DISTRICT OF COLUMBIA
Neighborhood Legal Services Program
of the District of Columbia
701 Fourtn Stroot N.W. Wasnington, OC 20001
202.682.2720
FLORIDA
Community Legal Services of Mid.Florida
128.A Orango Avonuo
Oaytona Boaon, FL 32114-4310
904.255.6573
www.hs.org
Legal Aid Service of Broward County, Inc.
609 S.W. First Avonuo
Fort Laudordalo, FL 33301
954.765.8950
Florida Rural Legal Services, Inc.
3210 Clovoland Avo. PO Box 219
Fort Myors, FL 33901
800.277.7680
www.rls.org
Legal Services of Greater Miami, Inc.
3000 Bisoayno Boulovard, Suito 500
Miami, FL 33137-4129
305.576.0080
Legal Services of North Florida, Inc.
2119 Oolta Boulovard
Tallanassoo, FL 32303-4209
850.385.9007
www.lsn.org
Bay Area Legal Services
829 W. Martin Lutnor King Jr. 2
&5
Floor
Pivorbrook Contor, Tampa, FL 33603
813.232.1343
www.bals.org
Three Rivers Legal Services, Inc.
901 NW 8tn Avonuo, Suito O5
Gainosvillo, FL 32601
352.372.0519
www.trls.org
Coast to Coast Legal Aid of South Florida
491 Nortn Stato Poad 7
Plantation, FL 33317
954.736.2400
GEORGIA
Atlanta Legal Aid Society Inc.
151 Spring Stroot N.W.
Atlanta, GA 30303-2097
404.524.5811
www.law.omory.odu/P/ALAS/
Georgia Legal Services Program
104 Mariotta Stroot, Suito 250
Atlanta, GA 30309-2848
800.498.9469
,,,.glsp.org/
46
HAWAII
Native Hawaiian Legal Corporation
1164 Bisnop Stroot, Suito 1205
Honolulu, H 96813-2826
808.521.2302
Legal Aid Society of Hawaii
924 Botnol Stroot Honolulu, H 96813
808.499.4302
www.logalaidnawaii.org
IDAHO
Idaho Legal Aid Services, Inc.
Boiso, O 83701.0913
310 Nortn Fitn Stroot.
PO Box 913
208.345.0106
www.idanologalaid.org
ILLINOIS
Legal Assistance Foundation of Metropolitan
111 W. Jaokson Blvd. Suito 300
Cnioago, L 60604-3502
312.341.1070
www.laonioago.org
Chicago Assistance Foundation, Inc.
Land o Linooln Logal 327 Missouri Avo., Suito 605
East St. Louis, L 62201-3088
618.462.0036
Prairie State Legal Services, Inc.
975 Nortn Main Stroot
Pookord, L 61103-7064
815.965.2134
Indiana Legal Market Square Ctr. Services, Inc.
151 Nortn Oolawaro Stroot Suito 1640
ndianapolis, N 46204-2523
800.869.0212
www.indiana|ustioo.org
IOWA
Iowa Legal Aid
1111 Nintn Stroot, Suito 230
Oos Moinos, A 50314-2527
800.532.1275
www.iowalogalaid.org
KANSAS
Kansas Legal Services, Inc.
712 Soutn Kansas Avo.
Suito 200, Topoka, KS 66603
800.723.6953
www.kansaslogalsorvioos.org
KENTUCKY
Legal Aid of the Bluegrass Legal Aid Society
302 Groonup Stroot
Covington, KY 41011-1740
606.431.8200
Appalachian Research
425 Wost Munammad Ali Blvd and 120 Nortn Front Avo
Louisvillo, KY 40202-2353
800.292.1862
800.556.3876
Defense Fund of Kentucky Kentucky Legal Aid
520 East Main Stroot, PO Box 1776
Bowling Groon, KY 42102-1776
Prostonsburg, KY 41653-1221
800.782.1924
LOUISIANA
Capital Area Legal Services Corporation
200 Tnird Stroot, PO Box 3273
Baton Pougo, LA 70801
800.256.1175
Acadiana Legal Services Corporation
1020 Surroy Stroot, PO Box 4823
Laayotto, LA 70502-4823
www.la.law.org
800.256.1175
Legal Services of North Louisiana, Inc.
720 Travis Stroot
Snrovoport, LA 71101
800.826.9265
LOUISIANA
Southeast Louisiana Legal Services Corporation
1200 Oorok Orivo Suito 100, PO Orawor 2867
Hammond, LA 70404-2867
800.349.0886
47
MAINE
Pine Tree Legal Assistance, Inc.
88 Fodoral Stroot, PO Box 547
Portland, ME 04112-0547
207.774.8211
www.ptla.org
MARYLAND
Legal Aid Bureau, Inc.
500 East Loxington Stroot
Baltimoro, MO 21202
www.mdlab.org
410.539.5340
MASSACHUSETTS
Volunteer Lawyers Project of the Boston Bar
99 Cnaunoy Stroot, Suito 400
Boston, MA 02111-1350
617.423.0648
Association, Inc.
257 Union Stroot
Now Bodord, MA 02740
800.244.9023
New Center for Legal Advocacy Group, Inc.
35 Jonn Stroot, Suito 302
Lowoll, MA 01852-1101
978.458.1465
Massachusetts
57 Suolk Stroot, Suito 401
Justioo Pro|oot Holyoko, MA 01040-5028
800.639.1209
MICHIGAN
Legal Services of South Central Michigan, Inc.
420 Nortn Fourtn Avonuo
Ann Arbor, M 48104-1197
734.665.6181
Legal Services of Eastern Michigan
436 Soutn Saginaw Stroot
www.lsom.mi.org
Flint, M 48502
800.339.9513
Legal Services of Parkside Northern Michigan Inc.
Mini Mall
1349 S Otsogo Avo., Unit 7B
Gaylord, M 49735
888.645.9993
www.lsnm.org
Legal Aid of Western Michigan
Cornorstono Building
89 onia Avonuo N.W, Suito 400
Grand Papids, M 49503
800.442.2777
Legal Aid and Defender Association Inc.
645 Griswold, Suito 3466
Ootroit, M 48226-4216
313.964.4700
Michigan Indian Legal Services, Inc.
814 Soutn Garhold Avonuo, Suito A
Travorso City, M 49686-2401
800.968.6877
www.mils.org
MINNESOTA
Legal Aid Service of Northeastern Minnesota
302 Ordoan Building
424 Wost Suporior Stroot
Oulutn, MN 55802
800.622.7266
www.lasnom.org
Central Minnesota Legal Services, Inc.
430 First Avo. Nortn Suito 359
Minnoapolis, MN 55401-1780
612.334.5970
Legal Services of Northwest Minnesota Corporation
1015 7tn Avo. N., PO Box 838
Moornoad, MN 56561-0838
800.450.8585
Southern Minnesota Regional Legal Services, Inc.
166 East Fourtn Stroot, Suito 200
St. Paul, MN 55101-1448
www.smrls.org
651.228.9823
48
Anishinabe Legal Services, Inc.
411 First Stroot N.W., PO Box 157
Cass Lako, MN 56633-0157
800.422.1335
MISSISSIPPI
North Mississippi Legal Services Inc.
Pural 2134 Wost Jaokson Avonuo
Oxord, MS 38655-0767
www.nmrls.oom
Mississippi Center for Legal Services
111 East Front Stroot
PO Orawor 1728
Hattiosburg, MS 39403-1728
601.545.2950
MISSOURI
Legal Aid of Western Missouri
1125 Grand Avonuo, 19tn Floor
Kansas City, MO 64106
www.lawmo.org
816.474.6750
Legal Services of Eastern Missouri, Inc.
4232 Forost Park Avonuo
St. Louis, MO 63108
www.lsom.org
800.444.0514
Mid.Missouri Legal Services Corporation
205 East Forost Avonuo
Columbia, MO 65203
800.568.4931
Legal Services of Southern Missouri
2872 Soutn Moadowbrook
Springhold, MO 65807
800.444.4863
MONTANA
Montana Legal Services Association Helena
616 Holona Avonuo, Suito 100
Holona, MT 59601
800.666.6124
www.mtlsa.org
NEBRASKA
Legal Aid of Nebraska
Tno Law Building
500 Soutn 18tn St., Suito 400
Omana, NE 68102-2533
402.348.1060
www.nobls.oom
NEVADA
Nevada Legal Services Inc.
530 Soutn Sixtn Stroot
Las vogas, Nv 89101
866.432.0404
NEW HAMPSHIRE
Legal Advice & Referral Center Inc.
PO Box 4147
33 Nortn Main St., 2nd Floor
Conoord, NH 03302-4147
800.639.5290
www.laronn.org
NEW JERSEY
Legal Services of Northwest Jersey
34 Wost Main St., Suito 301
Somorvillo, NJ 08876-2218
908.475.2010
South Jersey Legal Services
745 Markot Stroot
Camdon, NJ 08102-1117
856.964.2010
Northeast New Jersey Legal Services Corporation
574 Summit Avonuo
Jorsoy City, NJ 07306-2797
201.792.6363
Essex.Newark Legal Services Project, Inc.
5 Commoroo Stroot, 2nd Floor
Nowark, NJ 07102
973.624.4500
Ocean.Monmouth Legal Services, Inc.
25 Broad Stroot, Suito 13
Froonold, NJ 07728
732.341.2727
49
Central Jersey Legal Services, Inc.
317 Goorgo Stroot, Suito 201
Now Brunswiok, NJ 08901-2006
732.249.7600
NEW MEXICO
New Mexico Legal Aid
500 Coppor NW, Suito 300
PO Box 25486
Albuquorquo, NM 87125-5486
505.243.7871
NEW YORK
Legal Aid Society of Northeastern New York, Inc.
55 Colvin Avo.
Albany, NY 12206
800.462.2922
Neighborhood Legal Services, Inc.
Ellioott Squaro Building
295 Main Stroot, Poom 495
Bualo, NY 14203-2473
www.nls.org
716.847.0650
Nassau/Suffolk Law Services Committee, Inc.
Ono Holon Kollor Way, 5tn Floor
Hompstoad, NY 11550
www.nslawsorvioos.org
516.292.8100
Legal Services for New York City
350 Broadway
6tn Floor
Now York, NY 10013-9998
www.lsny.org
212.431.7200
Legal Assistance of Western New York, Inc
80 St. Paul Stroot, Suito 700
Poonostor, NY 14604-1350
www.molao.oom
716.325.2520
Legal Aid Society of Mid.New York, Inc.
255 Gonosoo Stroot, 2nd Floor
Utioa, NY 13501-3405
315.732.2131
Legal Services of the Hudson Valley
4 Cromwoll Plaoo
Wnito Plains, NY 10601
914.949.1305
NORTH CAROLINA
Legal Aid of North Carolina, Inc.
224 Soutn Oawson Stroot
Paloign, NC 27611-6087
www.logalaidno.org
919.856.2130
NORTH DAKOTA
Legal Services of North Dakota, Inc.
1025 Tnird Stroot Nortn
PO Box 1893
Bismarok, NO 58502-1893
www.logalassist.org
973.624.4500
OHIO
Community Legal Aid Services, Inc.
3rd Floor, Tno Poso Building
265 Soutn Main Stroot
Akron, OH 44308
866.584.2350
Legal Aid Society of Greater Cincinnati
215 East Nintn Stroot, Suito 200
Cinoinnati, OH 45202
800.582.2682
www.lasointi.org
The Legal Aid Society of Cleveland
1223 Wost Sixtn St, 4tn Floor
Clovoland, OH 44113-1354
www.lasolov.org
216.687.1900
The Legal Aid Society of Columbus
40 Wost Gay Stroot
Columbus, OH 43215-2896
614.224.8374
Ohio State Legal Services Association
555 Buttlos Avonuo
Columbus, OH 43215-1137
www.oslsa.org
800.589.5888
50
Legal Aid of Western Ohio, Inc.
520 Madison Avonuo, Suito 640
Tolodo, OH 43604-1371
877.894.4599
OKLAHOMA
Oklahoma Indian Legal Services, Inc.
4200 Porimotor Contor Orivo
Suito 222
Oklanoma City, OK 73112
800.658.1497
Legal Aid Services of Oklahoma
2901 Nortn Classon Boulovard, Suito 110,
Oklanoma City, OK 73106
800.421.1641
OREGON
Legal Aid Services of Oregon
700 S.W. Wasnington, Suito 570
Portland, OP 97205
503.224.4094
Lane County Legal Aid Service, Inc.
376 East 11tn Avonuo
Eugono, OP 97401-3246
www.lanooountylogalsorvioos.org
541.342.6056
Marion.Polk Legal Aid Service, Inc.
1655 Stato Stroot
Salom, OP 97301-4258
www.mplas.org
800.359.1845
PENNSYLVANIA
Philadelphia Legal Assistance Center
42 Soutn 15tn Stroot, Suito 500
Pniladolpnia, PA 19102
www.pnilalogal.org
215.981.3800
Laurel Legal Services, Inc.
306 Soutn Ponnsylvania Avonuo
Groonsburg, PA 15601-3066
800.253.9558
MidPenn Legal Services, Inc.
213A Nortn Front St.
Harrisburg, PA 17101
www.midponn.org
717.232.0581
Neighborhood Legal Services Association
928 Ponn Avonuo
Pittsburgn, PA 15222-3799
trn.olpgn.org/nlsa
412.255.6700
North Penn Legal Services, Inc.
65 Elizabotn Avo, Suito 800
Botnlonom, PA 18018
www.nortnponnlogal.org
800.982.4387
Southwestern Pennsylvania Legal Services, Inc.
10 Wost Cnorry Avonuo
Wasnington, PA 15301
800.846.0871
Northwestern Legal Services Renaissance Centre
1001 Stato Stroot, Suito 1200
Erio, PA 16501-1833
www.nwls.org
800.665.6957
Legal Aid of Southeastern Pennsylvania
317 Swodo Stroot
Norristown, PA 19401-4801
www.lasp.org
610.275.5400
RHODE ISLAND
Rhode Island Legal Services, Inc.
56 Pino Stroot 4tn Floor
Providonoo, P 02903
www.rils.org
800.662.5034
SOUTH CAROLINA
The South Carolina Centers for Equal Justice
701 Soutn Main Stroot
Groonvillo, SC 29601
www.oontorsoroqual|ustioo.org
888.346.5592
SOUTH DAKOTA
East River Legal Services
335 Nortn Main Avo. Suito 300
Sioux Falls, SO 57104
800.952.3015
51
Dakota Plains Legal Services, Inc.
160 Sooond Stroot, PO. Box 727
Mission, SO 57555-0727
800.658.2297
TENNESSEE
Legal Aid of East Tennessee
502 Soutn Gay Stroot, Suito 404
Knoxvillo, TN 37902-1502
korrnot.org/klas
865.637.0484
Memphis Area Legal Services, Inc.
Claridgo Houso, Suito 200
109 Nortn Main Stroot
Mompnis, TN 38103-5013
901.523.8822
Legal Aid Society of the Cumberlands
300 Ooadoriok St.
Middlo Tonnossoo & Nasnvillo, TN 37201-1103
615.244.6610
West Tennessee Legal Services, Inc.
210 Wost Main Stroot
PO Box 2066
Jaokson, TN 38302-2066
www.wtls.org
800.372.8346
TEXAS
Legal Aid of Northwest Texas
Arlington Oowns Contro
2212 Arlington Oowns Poad
Suito 102
Arlington, Toxas, 76011
www.lanwt.org
800.955.3959
Lone Star Legal Aid
414 East Pillar Stroot
PO Box 631070
Naoogdoonos, TX 75963-1070
800.354.1889
www.lonostarlogal.org
Texas Rio Grande Legal Aid, Inc.
300 Soutn Toxas Boulovard
Woslaoo, TX 78596
www.trla.org
800.968.8823
UTAH
Utah Legal Services, Inc.
205 Nortn 400tn Wost
Salt Lako City, UT 84103-1125
800.662.4245
VERMONT
Legal Services Law Line of Vermont, Inc.
30 Elmwood Avonuo
Burlington, vT 05401
www.lawlinovt.org
800.639.8857
VIRGINIA
Southwest Virginia Legal Aid Society, Inc.
227 Wost Cnorry Stroot
Marion, vA 24354
800.277.6754
www.svlas.org
Legal Aid Society of Eastern Virginia, Inc.
125 St. Pauls Blvd, Suito 400
Norolk, vA 23510
800.944.6624
Central Virginia Legal Aid Society, Inc
101 Wost Broad St., Suito 101
PO Box 12206
Pionmond, vA 23241-2206
800.868.1012
www.ovlas.org
Virginia Legal Aid Society, Inc.
513 Cnuron Stroot
PO Box 6058
Lynonburg, vA 24505-6058
888.528.8527
www.vlas.org
Blue Ridge 204 Legal Services, Inc.
Nortn Hign Stroot
PO Box 551
Harrisonburg, vA 22803
800.237.0141
Potomac Legal Aid Society, Inc.
6400 Arlington Blvd. Suito 600
Falls Cnuron, vA 22042
866.534.5243
52
ALABAMA
Mr. Gareth D. Whitehead
Energy Section Supervisor
Alabama Oopartmont O Eoonomio And Community Aairs
Community Sorvioos Oivision
P.0. Box 5690
Montgomory, Alabama 36103-5690
Tol: 334.242.4909
Fax: 334.353.4311
Email: willio.wnitonoad@adooa.alabama.gov
Wob sito: nttp://216.226.178.189/txtlstvw.
Aspx?Lstid=7670a2.o335.4516.9a69.o96372930da
Publio inquirios: 1.800.392.8098
ALASKA
Ms. Susan Marshall
Liheap Program Coordinator
Alaska Oopartmont O Hoaltn And Sooial Sorvioos
Oivision O Publio Assistanoo
350 Main Stroot, Suito 317
Junoau, Alaska 99811
Tol: 907.465.3099
Fax: 907.465.3319
Email: susan.marsnall@alaska.Gov
Wob sito: www.nss.stato.ak.us/dpa/programs/nap
Publio inquirios: 1.800.470.3058
ARIZONA
Mr. Raoul E. Sada, MPA
Program Manager
Community Sorvioos Administration
Arizona Oopartmont O Eoonomio Soourity
1789 W. Joorson, Sito Codo 086Z
P.O. Box 6123
Pnoonix, Arizona 85007
Tol: 602.542.4446
Fax: 602.542.6655
Email: rsada@azdos.gov
Wob sito: nttps://ogov.azdos.gov/omsintornot/intranot.
Aspx?d=2328&monu=34
Publio inquirios: 1.800.582.5706
ARKANSAS
Ms. Cathy Rowe
Manager, Home Energy Assistance Program
Ohoo O Community Sorvioos
Oopartmont O Human Sorvioos
P.O. Box 1437/Slot 1330
Littlo Pook, Arkansas 72203-1437
Tol: 501.682.8726
Fax: 501.682.6736
Email: oatny.rowo@arkansas.gov
Wob sito: nttp://arkansas.gov/dns/doo/nowdoo/noap%20
pago.Html
Publio inquirios: 800.482.8988
CALIFORNIA
Ms. Kathy Andry
Senior Manager
Oopartmont O Community Sorvioos And Oovolopmont
P.O. Box 1947
Saoramonto, Caliornia 95812-1947
Tol: 916.576.7132
Fax: 916.263.1406
Email: kandry@osd.oa.gov
Wob sito: www.osd.oa.gov/programs/low%20inoomo%20
nomo%20onorgy%20assistanoo%20program%20(linoap).aspx
Publio inquirios: 1.866.675.6623
COLORADO
Ms. Aggie Berens
Program Coordinator
Enorgy Assistanoo Oivision
Colorado Oopartmont O Human Sorvioos
1120 Linooln Stroot, Suito 1007
Oonvor, Colorado 80203
Tol: 303.861.0337
Fax: 303.861.0275
Email: aggio.borons@stato.oo.us
Wob sito: www.oolorado.gov/os/satollito/odns.solsu/
obon/1251580884665
Publio inquirios: 1.866.432.8435 or 303.861.0269
CONNECTICUT
Ms. Carlene Taylor
Program Administration Manager
Community, Enorgy & Pougoo Sorvioos
Oopartmont O Sooial Sorvioos
25 Sigournoy Stroot, 10tn Floor
Hartord, Connootiout 06106
Tol: 860.424.5889
Fax: 860.424.4952
APPENDIX 3: LIHEAP
53
Email: oarlono.taylor@ot.gov
Wob sito: www.ot.gov/staywarm
Publio inquirios: 1.800.842.1132
DELAWARE
Ms. Leslie Lee
Energy Program Manager
Oopartmont O Hoaltn And Sooial Sorvioos
Oivision O Stato Sorvioo Contors
1901 N. Oupont Hignway
Now Castlo, Oolawaro 19720
Tol: 302.255.9875
Fax: 302.255.4463
Email: loslio.loo@stato.do.us
1.800.464.Holp (4357)
Now oastlo oounty: 302.654.9295
Kont oounty: 302.674.1782
Sussox oounty: 302.856.6310
Wob sito: www.dnss.dolawaro.gov/dsso/linoap.ntml
Publio inquirios: 1.800.464.nolp (4357)
FLORIDA
Ms. Paula Lemmo
Community Program Manager
Housing And Community Oovolopmont
Community Assistanoo Sootion
Oopartmont O Eoonomio Opportunity
107 East Madison Stroot, Mso.400
Tallanassoo, Florida 32399-4120
Tol: 850.717.8450
Fax: 850.248.2488
Email: horidalinoap@doa.Stato.Fl.Us
Wob sito: www.horida|obs.org/|ob.sookors.oommunity.
sorvioos/oommunity.sorvioos/low.inoomo.nomo.onorgy.
assistanoo.program
Publio inquirios: 850.717.8450
GEORGIA
Ms. Lynne Boring
Director
Ons/Oos/Stato Ohoo O Family ndopondonoo
2 Poaontroo Stroot Nw, Suito 21.440
Atlanta, Goorgia 30303
Tol: 404.651.8701
Fax: 770.357.8580
Email: laboring@dnr.stato.ga.us
Wob sito: www.noatga.org/assistanoo/assistanoo.asp
Publio inquirios: 1.800.869.1150
HAWAII
Ms. Doreen Harada
Acting Liheap Coordinator
Bossd/Fap/Linoap
Bonoht, Employmont, And Support Sorvioos Oivision
Finanoial Assistanoo Ohoo
820 Mililani Stroot, Suito 606
Honolulu, Hawaii 96813
Tol: 808.586.5734
Fax: 808.586.5744
Email: dnarada@dns.nawaii.gov
Wob sito: www.nawaii.gov/noaltn/disability.sorvioos/
nourotrauma/koy.sorvioos.hnanoo.ntml#linoap
Publio inquirios: 1.808.586.5740
IDAHO
Ms. Garland Draper
Program Specialist
Oivision O Wolaro
dano Oopartmont O Hoaltn And Wolaro
Poto T. Conarrusa Building
450 W Stato Stroot, 2Nd Floor
Boiso, dano 83720-0036
Tol: 208.334.5686
Fax: 208.334.5817
Email: draporg@dnw.idano.gov
normation on applying or onorgy assistanoo: ozamora@
oapai.Org
Wob sito: www.idanooommunityaotion.org/programs/
programsonorgyassistanoo/
Publio inquirios: 2.1.1 (idano oarolino)
ILLINOIS
Mr. Larry Dawson
Deputy Director
Oopartmont O Commoroo And Eoonomio Opportunity
Ohoo O Enorgy Assistanoo
100 Wost Pandolpn, Suito 3.400
Cnioago, llinois 60601
Tol: 217.558.2884
Fax: 217.557.0829
Email: larry.dawson@illinois.gov
Wob sito: www.linoapillinois.oom
Woatnorization wob sito: www.woatnorizationillinois.oom
Publio inquirios: 1.877.411.warm (9276)
54
INDIANA
Ms. Taura Edwards
Energy Assistance Program Manager
ndiana Housing And Community Oovolopmont Autnority
30 Soutn Moridian Stroot, Suito 1000
ndianapolis, ndiana 46204
Tol: 317.234.5825
Fax: 317.232.7778
Email: taodwards@inoda.n.gov
Wob sito: www.in.gov/inoda/2523.ntm
Publio inquirios: 1.800.872.0371
IOWA
Mr. Jerry McKim
Chief, Bureau of Energy Assistance
Oivision O Community Aotion Agonoios
Oopartmont O Human Pignts
Luoas Stato Ohoo Building
321 E. 12Tn Stroot, 2nd Floor
Oos Moinos, owa 50319
Tol: 515.281.0859
Fax: 515.242.6119
Email: |orry.mokim@iowa.gov
Wob sito: www.doaa.owa.gov/buroau_oa/indox.ntml
Publio inquirios: 515.281.3861
KANSAS
Ms. Winona Dickson
Liheap Program Manager
Kansas Sooial & Ponabilitation Sorvioos
915 Sw Harrison Stroot, Suito 580
Topoka, Kansas 66612
Pnono: 785.368.8122
Fax: 785.296.6960
Email: winona.diokson@srs.ks.gov
Wob sito: www.srs.ks.gov/sorvioos/pagos/lioap.aspx
Publio inquirios: 1.800.432.0043
KENTUCKY
Ms. Sharon Vinyard
Policy Analyst
Oopartmont For Community Basod Sorvioos
Oivision O Family Support
Human Posouroos Building
275 East Main Stroot, 3E.
Frankort, Kontuoky 40601
Tol: 502.564.3440, oxt. 3023
Fax: 502.564.0405
Email: snaron.vinyard@ky.gov
Wob sito: nttp://ons.ky.gov/dobs/ds/linoap.Htm
Publio inquirios: 1.800.456.3452
LOUISIANA
Ms. Darleen Okammor
Program Manager
Louisiana Housing Finanoo Agonoy
Enorgy Assistanoo Oopartmont
2415 Quail Orivo
Baton Pougo, Louisiana 70808
Tol: 225.763.8700
Fax: 225.763.8752
Email: dokammor@lna.Stato.la.us
Wob sito: www.lna.stato.la.us/programs/onorgy_
assistanoo/low_inoomo_onorgy.Pnp
Publio inquirios: 1.888.454.2001
MAINE
Ms. Kathy Kinch
Manager, Program Operations
National Enorgy Polioy Advisor
Maino Stato Housing Autnority
353 Wator Stroot
Augusta, Maino 04330
Tol: 207.624.5720
Fax: 207.624.5780
Email: kkinon@mainonousing.org
Wob sito: www.mainonousing.org/onorgyprogramsdotail.
Aspx?Programid=37
Publio inquirios: 1.800.452.4668
MARYLAND
Mr. Ralph Markus
Director
Ohoo O Homo Enorgy Programs
Oopartmont O Human Posouroos
311 Wost Saratoga Stroot
Baltimoro, Maryland 21202
Tol: 410.767.7415
Fax: 410.333.0079
Email: rmarkus@dnr.Stato.md.us
Wob sito: www.dnr.Stato.md.us/onop
Publio inquirios: 1.800.352.1446
MASSACHUSETTS
Mr. Gerald Bell
Director
Community Sorvioos Programs
Oivision O Community Sorvioos
Oopartmont O Housing And Community Oovolopmont
100 Cambridgo Stroot, Suito 300
Boston, Massaonusotts 02114-2524
Tol: 617.573.1438
Fax: 617.573.1460
55
Email: gorald.boll@stato.ma.Us
Wob sito: www.mass.gov/dnod/oompononts/os/uol/
doault.HtmWintor noating nolplino wob sito: www.mass.
Gov/?Pagoid=onodtorminal&l=3&l0=nomo&l1=oom
munity+dovolopmont&l2=nousing+onorgy+program
s&sid=onod&b=torminaloontont&=dnod_od_linoap_
linoap&osid=onod
Publio inquirios: 1.800.632.8175
MICHIGAN
Ms. Michelle Best
Program Policy Manager
Linoap/Sor And Modioaid Polioios
235 S. Grand Avo
Suito 1306
Lansing, Mionigan 48909
Tol: 517.335.0006
Fax: 517.335.7771
Email: bostm2@mionigan.gov
Wob sito: www.mionigan.gov/noatingassistanoo
Publio inquirios: 1.800.292.5650
MINNESOTA
Mr. John Harvanko
Director, Offce of Energy Assistance Programs
Minnosota Oopartmont O Commoroo
85 7Tn Plaoo East, Suito 500
St. Paul, Minnosota 55101-2198
Tol: 651.284.3275
Fax: 651.297.7891
Email: |onn.narvanko@stato.mn.us
Wob sito: nttp://www.stato.mn.us/portal/mn/|sp/oontont.Oo
?Subonannol=null&programid=536916219&so3=null&so2
=null&id=.536893810&agonoy=onorgy
Publio inquirios: 1.800.657.3710
MISSISSIPPI
Mr. Sollie Norwood
Director
Oivision O Community Sorvioos
Mississippi Oopt. O Human Sorvioos
750 N. Stato Stroot
Jaokson, Mississippi 39202-4772
Tol: 601.359.4768
Fax: 601.359.4370
Email: sollio.norwood@mdns.ms.gov
Wob sito: www.mdns.stato.ms.us/os_ino.ntml
Publio inquirios: 1.800.421.0762
MISSOURI
Ms. Heather Jones
Liheap Manager
Family Support Oivision
Oopartmont O Sooial Sorvioos
615 Howorton Court
P.O. Box 2320
Joorson City, Missouri 65102
Tol: 573.751.6789
Fax: 573.526.5592
Email: noatnor.Jonos@dss.mo.gov
Wob sito: www.dss.mo.gov/sd/linoap.ntm
MONTANA
Mr. Jim Nolan
Chief
ntorgovornmontal Human Sorvioos Buroau
Oopartmont O Publio Hoaltn And Human Sorvioos
1400 Cartor Orivo
Holona, Montana 59620
Tol: 406.447.4260
Fax: 406.447.4287
Email: |nolan@mt.gov
Wob sito: www.dpnns.mt.gov/programssorvioos/
onorgyassistanoo/indox.sntml
Publio inquirios: 1.800.332.2272
NEBRASKA
Mr. Mike Kelly
Program and Planning Specialist
Program Assistanoo Unit
Oopartmont O Hoaltn And Human Sorvioos
301 Contonnial Mall Soutn, 4tn Floor
P.O. Box 95026
Linooln, Nobraska 68509
Tol: 402.471.3121
Fax: 402.471.9597
Email: miko.kolly@nobraska.gov
Wob sito: www.dnns.no.gov/ha/onorgy.ntm
Publio inquirios: 402.471.3121
NEVADA
Ms. Lori Wilson
Chief, Employment & Support Services
Oivision O Wolaro & Supportivo Sorvioos
1470 Collogo Parkway
Carson City, Novada 89706
Fax: 775.684.0617
Email: lwilson@dwss.nv.gov
56
Wob sito: nttp://dwss.Nv.Gov/indox.Pnp?Option=oom_oon
tont&task=viow&id=116&itomid=279
Publio inquirios: 1.800.992.0900 (oxt. 4420]
Las vogas aroa: 702.486.1404
Pono/oarson oity: 775.684.0730
NEW HAMPSHIRE
Ms. Celeste Lovett
Fuel Assistance Program Manager
Ohoo O Enorgy & Planning
4 Cnonnol Orivo
Conoord, Now Hampsniro 03301-8501
Tol: 603.271.2155
Fax: 603.271.2615
Email: oolosto.lovott@nn.gov
Wob sito: nttp://www.nn.gov/oop/programs/uolassistanoo/
indox.Htm
NEW JERSEY
Mr. Jose Sanchez
Liheap Coordinator
Oopartmont O Community Aairs
Oivision O Community Posouroos
Ohoo O Low.noomo Enorgy Consorvation
101 Soutn Broad Stroot
P.O. Box 811
Tronton, Now Jorsoy 08625-08111
Tol: 609.984.6670
Fax: 609.292.9798
Email: |sanonoz@doa.Stato.N|.Us
Wob sito: www.Stato.N|.Us/doa/divisions/dnor/ohoos/
onorgy.Html
Publio inquirios: 1.800.510.3102
NEW MEXICO
Ms. Nicole A. Taylor, M.ED.
Acting Bureau Chief
Work And Family Support Buroau
noomo Support Oivision
Now Moxioo Human Sorvioos Oopartmont
Pollon Plaza
2009 Paonooo
P.O. Box 2348
Santa Fo, Now Moxioo 87504-2348
Tol: 505.827.7287
Fax: 505.827.7259
Email: nioolo.taylor1@stato.nm.us
Wob sito: www.Hsd.Stato.Nm.Us/isd/linoap.Html
Publio inquirios: 1800.283.4465
NEW YORK
Ms. Paula Cook
Liheap Coordinator
Oivision O Employmont And Transitional Supports
Now York Stato Ohoo O Tomporary And Oisability
Assistanoo
40 Nortn Poarl Stroot
Albany, Now York 12243-0001
Tol: 518.473.0332
Fax: 518.474.9347
Email: nysnoap@da.Stato.ny.us
Wob sito: nttp://otda.ny.gov/main/programs/noap/
Publio inquirios: 1.800.342.3009
NORTH CAROLINA
Ms. Erica Jennings
Program Consultant
No Oopartmont O Hoaltn And Human Sorvioos
Oivision O Sooial Sorvioos
Eoonomio And Family Sorvioos Sootion
325 Nortn Salisbury Stroot
Paloign, Nortn Carolina 27603-5905
Tol: 919.334.1145
Fax: 919.334.1266
Email: orioa.|onnings@dnns.no.gov
Wob sito: www.Nodnns.Gov/dss/onorgy/indox.Htm
Publio inquirios: 1.800.662.7030 (oaro lino)
NORTH DAKOTA
Mr. Ron Knutson
Assistant Director of Energy & Nutrition
Oopartmont O Human Sorvioos
Stato Capitol Building, Judioial Wing
600 E. Boulovard, Oopt. 325
Bismarok, Nortn Oakota 58505-0250
Tol: 701.328.4882
Fax: 701.328.1060
Email: rknutson@nd.gov
Wob sito: www.Nd.Gov/dns/sorvioos/hnanoialnolp/
onorgyassist.Html
Publio inquirios: 1.800.755.2716
OHIO
Ms. Janet Cesner
Liheap Coordinator
Onio Oopartmont O Oovolopmont
P.O. Box 1001
77 Soutn Hign, 25tn Floor
Columbus, Onio 43216
57
Tol: 614.644.6637
Fax: 614.728.6832
Email: |anot.Cosnor@dovolopmont.Onio.Gov
Wob sito: nttp://dovolopmont.Onio.Gov/oommunity/oos/
noap.Htm
Publio inquirios: 1.800.282.0880 (tdd: 1.800.686.1557)
OKLAHOMA
Ms. Cari Crittenden
Program Field Representative
Oklanoma Oopartmont O Human Sorvioos
Family Support Sorvioos Oivision.Snap/Linoap Sootion
P.O. Box 25352
Oklanoma City, Oklanoma 73125
Tol: 405.521.3444
Fax: 405.521.4158
Email: linoap2@okdns.org
Wob sito: www.okdns.org/programsandsorvioos/linoap
Publio inquirios: 1.866.411.1877 or 405.521.4089
OREGON
Mr. David Kaufman
Liheap Program Coordinator
Orogon Housing And Community Sorvioos
Nortn Mall Ohoo Building
725 Summor Stroot No, Suito B
Salom, Orogon 97301-1266
Tol: 503.986.2134
Fax: 503.986.2006
Email: david.kauman@stato.or.ss
Wob sito: www.orogon.gov/onos/sos_low_inoomo_
onorgy_assistanoo_orogon.sntml
Publio inquirios: 1.800.453.5511
PENNSYLVANIA
Mr. Edward J. Zogby
Director
Buroau O Polioy
Ohoo O noomo Maintonanoo
Oopartmont O Publio Wolaro
P.O. Box 2675
Harrisburg, Ponnsylvania 17105
Tol: 717.787.4081
Fax: 717.787.6765
Email: linoapmail@stato.pa.us
Wob sito: www.dpw.stato.pa.us/oradults/
noatingassistanoolinoap/indox.Htm
Onlino applioation: www.numansorvioos.stato.pa.us/
oompass/omnom.aspx
Publio inquirios: 1.866.857.7095
RHODE ISLAND
Mr. Lewis Babbitt
Fiscal Management Offcer
Ohoo O Enorgy Posouroos
Oopartmont O Administration
Ono Capitol Hill
Providonoo, Pnodo sland 02908-5850
Tol: 401.574.9103
Fax: 401.574.9125
Email: lbabbitt@onorgy.ri.gov
Wob sito: www.onorgy.ri.gov
Publio inquirios: 401.574.9100
SOUTH CAROLINA
Ms. Bertie Mckie
Senior Manager
Govornor's Ohoo O Eoonomio Opportunity
1205 Pondloton Stroot, Suito 358
Columbia, Soutn Carolina 29201
Tol: 803.734.0662
Fax: 803.734.0356
Email: bmokio@oopp.so.gov
Wob sito: www.oopp.so.gov/ooo/programs.Htm
SOUTH DAKOTA
Mr. David Gall
Program Administrator
Ohoo O Enorgy Assistanoo
Oopartmont O Sooial Sorvioos
206 Wost Missouri Avonuo
Piorro, Soutn Oakota 57501-4517
Tol: 605.773.4131
Fax: 605.773.6657
Email: david.gall@stato.sd.us
Wob sito: nttp://dss.sd.gov/onorgyassistanoo/indox.asp
Publio inquirios: 1.800.233.8503
TENNESSEE
Ms. Rayshell Poston
Director For Community Services
Oopartmont O Human Sorvioos
Citizons Plaza Building
400 Ooadoriok Stroot
Nasnvillo, Tonnossoo 37248-9500
Tol: 615.313.5527
Fax: 615.532.9956
Email: raysnoll.poston@tn.gov
Wob sito: nttp://tonnossoo.gov/numansorv/adam/as_noa.
Html
Publio inquirios: 615.313.4766
58
TEXAS
Mr. Alfredo Mycue
Community Affairs Manager
Toxas Oopartmont O Housing & Community Aairs
P.O. Box 13941
Austin, Toxas 78711-3941
Tol: 512.475.3951
Fax: 512.475.3935
Email: alrodo.myouo@tdnoa.stato.tx.us
Wob sito: www.tdnoa.stato.tx.us/oa/indox.ntm
Publio inquirios: 1.877.399.8939
Lito.up toxas: 1.866.454.8387
Publio utility oommission oomplaints: 1.888.782.8477
UTAH
Ms. Sue Kolthoff
Director, State Energy Assistance & Lifeline (Seal) Offce
Oivision O Housing & Community Oovolopmont
Utan Oopartmont O Community & Culturo
324 Soutn Stato, Suito 500
Salt Lako City, Utan 84111
Tol: 801.538.8756
Fax: 801.538.8615
Email: skoltno@utan.gov
Wob sito: nttp://nousing.utan.gov/soal/indox.ntml
Publio inquirios: 1.877.488.3233
VERMONT
Mr. Richard Moff
Fuel Assistance Program Chief
Ohoo O Homo Hoating Fuol Assistanoo
Oopartmont For Cnildron And Familios
103 Soutn Main Stroot
Watorbury, vormont 05676
Tol: 802.769.6448
Fax: 802.769.2186
Email: rionard.moh@stato.vt.us
Wob sito: nttp://do.vormont.gov/osd/uol_assistanoo
Publio inquirios: 1.800.479.6151 or 1.802.828.6896
VIRGINIA
Ms. Andrea Gregg
Program Manager
virginia Oopartmont O Sooial Sorvioos
Enorgy Assistanoo Program
801 E. Main Stroot
Pionmond, virginia 23219
Tol: 804.726.7368
Fax: 804.726.7358
Email: androa.grogg@dss.virginia.gov
Wob sito: www.dss.virginia.gov/bonoht/oa/indox.ntml
Publio inquirios: 1.800.230.6977
WASHINGTON
Mr. Cinque R. Finnie
Liheap Contract Manager
Oopartmont O Commoroo
906 Columbia Stroot, S.W.
P.O. Box 48350
Olympia, Wasnington 98504-8350
Tol: 360.725.2855 or 360.725.2866
Fax: 360.586.0489
Email: oinquo.hnnio@oommoroo.wa.gov
Wob sito: www.linoapwa.org
WASHINGTON D.C.
Mr. Karl Muhammad
Associate Director
Enorgy Aordability Oivision
Oistriot Oopartmont O Tno Environmont
Govornmont O Tno Oistriot O Columbia
1207 Taylor Stroot, NW
Wasnington, O.C. 20011
Tol: 202.442.4177
Coll: 202.308.5694
Fax: 202.671.0802
Email: karl.munammad@do.gov
Wob sito: nttp://www.groon.do.gov
Publio inquirios: 202.673.6750 (to apply)
or 6700 (or inormation)
WEST VIRGINIA
Ms. Danita Jones
Liheap Director
Oivision O Family Assistanoo
Wost virginia Oopartmont O Hoaltn And Human
Posouroos
350 Capitol Stroot, Pm B.18
Cnarloston, Wost virginia 25301-3704
Tol: 304.558.8290
Fax: 304.558.2059
Email: danita.d.|onos@wv.gov
Wob sito: www.wvdnnr.org/bo/amily_assistanoo/utility.asp
Publio inquirios: 1.800.642.8589
59
WYOMING
Ms. Ellen Sevall
Program Manager
Linoap/Woatnorization Programs
Oopartmont O Family Sorvioos
2300 Capitol Avonuo
Hatnaway Building, 3rd Floor
Cnoyonno, Wyoming 82002-0490
Tol: 307.777.7290
Fax: 307.777.6276
Email: ollon.sovall@wyo.gov
Wob sito: nttp://dswob.stato.wy.us/ooonomio.assistanoo/
lioap/indox.ntml
Publio inquirios: 1.800.246.4221
WISCONSIN
Ms. Susan Brown
Deputy Administrator
Wisoonsin Oopartmont O Administration
Oivision O Enorgy Sorvioos
P.O. Box 7868
101 E Wilson Stroot
Madison, Wisoonsin 53707-7868
Tol: 608.267.3680
Fax: 608.267.6931
Email: noat@wisoonsin.gov
Wob sito: www.nomoonorgyplus.wi.gov
Publio inquirios: 1.866.432.8947
60
Alabama 334.242.1700 *
Alaska 907.465.3347
Arizona 1.800.352.8401 *
Arkansas 1.800.482.8988 *
Caliornia 877.847.FOOO (3663) *
Colorado 1.800.536.5298
Connootiout 1.800.842.1508
Oolawaro 800 464.4357
Oistriot o Columbia 202.724.5506
Florida 1.866.762.2237 *
Goorgia 1.800.869.1150 *
Guam 671.735.7245
Hawaii 808.643.1643 *
dano 211 or 1.800.926.2588 *
llinois 1.800.843.6154 *
ndiana 1.800.622.4932 *
owa 1.877.347.5678 *
Kansas 1.888.369.4777
Kontuoky 1.800.372.2973 *
Louisiana 1.888.524.3578 *
Maino 1.800.442.6003 *
Maryland 1.800.332.6347 *
Massaonusotts 1.866.950.3663
Mionigan 1.855.275.6424 *
Minnosota 1.800.657.3698 *
Mississippi 1.800.948.3050
Missouri 1.800.392.1261 *
Montana 1.800.332.2272
Nobraska 1.800.383.4278 *
Novada 1.800.992.0900*
Now Hampsniro 1.800.852.3345 (oxt. 4238)
Now Jorsoy 1.800.687.9512
Now Moxioo 1.888.473.3676 *
Now York .upstato 1.800.342.3009 Upstato
718.557.1399 NYC only
Nortn Carolina 1.800.662.7030 *
Nortn Oakota 1.800.755.2716
Onio 1.866.244.0071 *
Oklanoma 405.521.3444 *
Orogon 211 or 1.800.723.3638
Ponnsylvania 1.800.692.7462 *
TOO 1.800.451.5886
Puorto Pioo 877.991.0101
Pnodo sland 401.462.5300 *
Soutn Carolina 1.800.768.5700 *
Soutn Oakota 1.877.999.5612 *
Tonnossoo 1.866.311.4287 *
Toxas 211 Utan 1.866.526.3663 *
vormont 1.800.479.6151 *
virgin slands 1.340.774.2399 *
virginia 1.800.552.3431
Wasnington 1.877.501.2233 *
Wost virginia 1.800.642.8589 *
Wisoonsin 1.800.362.3002 *
Wyoming 1.800.457.3659
* ndioatos numbors aro or in.Stato and out.o.Stato
oalls. All otnor 800 numbors aro or in.Stato oalls only.
** ndioatos numbors aooopt oolloot oalls.
Alabama 334.242.1700 *
APPENDIX 4: SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM
Uso tno ollowing numbors to got inormation on SNAP bonoht quostions in tno Statos and aroas o Statos listod.
Most aro toll.roo numbors.Somo o tno numbors tnat aron't toll roo will aooopt oolloot oalls.
61
Alabama: 1.888.942.4673
Arizona: 1.800.252.5942
Arkansas: 1.800.235.0002
California: 1.888.942.9675
Chickasaw Nation: 1.888.436.7255
Colorado: 1.800.688.7777
Connecticut: 1.800.741.2142
DeIaware:1.800.222.2189
Pueblo de Zuni Florida: 1.800.342.3556
Georgia: 1.800.228.9173
Guam Rosebud Sioux Tribe Hawaii:1.888.820.6425
District de Columbia: 1.800.345.1942
Sac and Fox Nation Idaho:1.800.926.2588
Santee Sioux IIIinois:1.800.323.4769
Santo Domingo Tribe Indiana:1.800.522.0874
Iowa:1.800.532.1579
Kansas: 1.800.332.6262
Kentucky: 1.800.462.6122
Louisiana:1.800.251.2229
Maine: 1.800.437.9300
Maryland: 1.800.242.4942
Massachusetts: 1.800.942.1007
Michigan: 1.800.942.1636
Minnesota:1.800.657.3942
Mississippi:1.800.545.6747
Missouri: 1.800.835.5465
Montana:1.800.433.4298
Muscogee Creek Nation: 1.800.648.2302
Nebraska:1.800.942.1171
Nevada:1.800.863.8942
New Hampshire: 1.800.942.4321
New Jersey: 1.800.328.3838
New Mexico: 1.866.867.3124
New York: 1.800.522.5006
North Carolina: 1.800.367.2229
North Dakota: 1.800.472.2286
Cheyenne River Sioux Tribe Ohio: 1.800.755.4769
Oklahoma: 1.888.655.2942
Choctaw Nation of OkIahoma:1.800.522.6170
Oregon: 1.800.723.3638
Osage Tribal Council: 1.800.460.1006
Pennsylvania: 1.800.942.9467
Pleasant Point Passamaquoddy Eastern Band
of Cherokee Indians: 1.800.248.6967
Potawatomi Nation: 1.800.880.9880
Pueblo of Isleta Eight Northern Indian Pueblos Cncl:
1.800.734.2488
Rhode Island: 1.800.942.7434
South Carolina: 1.800.868.0404
South Dakota: 1.800.738.2301
Tennessee: 1.800.342.5942
Texas: 1.800.942.3678 out o stato:877.341.4491
Utah: 1.877.942.5437
Vermont: 1.800.464.4343 x7333
Virginia: 1.888.942.3663
Washington: 1.800.841.1410
Wisconsin: 1.800.722.2295
WCD (Wichita,Caddo,& DeIawareTribes):
1.800.492.3942
Wyoming: 1.800.994.4769
APPENDIX 5: WIC OFFICES
62
NOTES
63
NOTES
99 Cnorry Stroot
Milord, CT 06460
Toll roo #: 877.662.7737
Email: ino@rsda.org
www.rsda.org

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