HUMAN RESOURCE MANAGEMENT IN HI-TECH COMPANIES WITH REFERENCE TO INFOSYS

Presented By D.VENKATESAN Research Scholar Bharathiyar University

INTRODUCTION
People are our most valuable asset" is a clich which no member of any senior management team would disagree with. Yet, the reality many organizations is that their people remain under valued under trained under utilized poorly motivated, and consequently perform well below their true capability

HR IN HI-TECH COMPANIES
Compared to their counterparts in mature and more traditional companies, employees in hightech companies work with uncertainty, risk, change and job ambiguity. But they also have the potential to reap huge stock option rewards These are just some of the reasons why recruiting and retaining high-tech employees, including those in biotechs or dot-coms, pose a dilemma for the HR professional.

RECRUITMENT
While recruiting new employees, Infosys took adequate care to identify the right candidates. On the qualities that Infosys looked for in a candidate, it focuses on recruiting candidates who display a high degree of 'learnability.' By learnability that means the ability to derive generic knowledge from specific experiences and applies the same in new situations.

TRAINING
Training at Infosys was an ongoing process. When new recruits from colleges joined Infosys, they were trained through fresher training courses. They were trained then on new processes and technologies. As they reached the higher levels, they were trained on project management and later were sent for management development programs, followed by leadership development programs.

TRAINING NEW RECRUITS

Infosys conducted a 14.5 week technical training program for all new entrants. The company spent around Rs 200,000 per year on training each new entrant. The new recruits were trained at the Global Education Center (GEC) in Mysore, which had world class training facilities and the capacity to train more than 4500 employees at a time. GEC, which was inaugurated in February 2005 was spread over 270 acres and is one of the largest corporate training center in the world with 58 training rooms and 183 faculty rooms.

Training Programs for Employees

Infosys also conducted training programs for experienced employees. The company had a competency system in place which took into account individual performance, organizational priorities, and feedback from the clients

HRA Practices in Infosys

calculate the value of its human assets in 1995-96, all the 1,172 employees of Infosys were divided into five groups, based on their average age. Each group's average compensation was calculated. Infosys also calculated the compensation of each employee at retirement by using an average rate of increment.

HRA Benefits
Proper valuation of human resources helped organizations to eliminate the negative effects of redundant labor. This, in turn, helped them to channelize the available skills, talents, knowledge and experience of their employees more efficiently. By adopting and implementing HRA in an organization, the following important information could be obtained.

 Cost per employee Human capital investment ratio The amount of wealth earned by each employee The profit created by each employee The ratio of salary paid to the total revenue generated Average salary of each employee Employee absenteeism rates Employee turnover rate and retention rate

Performance Appraisal
The personal skills of the employees were evaluated based on their learning and analytical ability, communication skills, decision making, change management, and planning and organizing skills. Each of these criteria was measured on a scale of 1 to 5 (with 1 signifying above the expected performance level and 5 below the expected performance level).

Human Resource Management System in an organization success The HRMS should be an each individual's contribution is acknowledged, recognized, appreciated and motivated. Obviously one centralized team cannot do this. Enough de-centralization, with proper checks and balances is the hallmark of a successful Human Resource Management System

CONCLUSION
The Infosys Company is doing wonderful HR practices. The selected trainers are giving the training in the modern ways of HRM. In the present scenario all the IT sectors are recruiting the people in the technological method but this company is adopting the HR practices in

different ways; mainly the company succeeds

the business growth based on the good Human Capital