The Digital Revamps Gretchen Engle, Kimberly Lowe, Kate Miller, Dorie Scofield LI805X !

Strategic "lan Doc#ment $%ril &, '0(&

Table of Contents Introd#ction and E)ec#ti*e S#mmary++++++++++++++++++,+,, & Mi--ion Statement,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,, & G#iding .al#e-,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,, / 0omm#nity 1*er*iew,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,, / "lanning 2eam++++++++++++++++++++++++++++,,, 5 Limiting 3actor- and "o-iti*e 3eat#re-,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,, 4 3#nding+++++++++++++++++++++++++++++++,, 5 Digiti6ation and 0#rrent 2rend-,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,, 5 1rgani6ational "erformance and Ga% $naly-i-,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,, 8 Strategic "rofile,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,, 7 3#t#re .i-ion,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,, (0 Strategic Initiati*e-8$ction "lan,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,, (( 9#dget,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,, (5 Synergie- and "otential 0onflict-,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,, (4 "rogre-- Monitoring and 0ontingencie-,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,, (4 0oncl#-ion++++++++++++++++++++++++++++++, (5

$%%endi)+++++++++++++++++++++++++++++++ (7 eference-,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,, &(

I have always imagined that Paradise will be a kind of library. Jorge Luis Borges

Introdu tion and !"e utive #ummary 2he Midwe-t :ni*er-ity Library -er*e- a di*er-e comm#nity, incl#ding grad#ate and #ndergrad#ate -t#dent-, a- well a- fac#lty, -taff and member- of the broader Kan-a- 0ity %o%#lation, 2he -trategic library %lan will allow Midwe-t :ni*er-ity Library to remain com%etiti*e and *al#able both now and al-o longer term, 2he %#r%o-e of o#r %lan i- to challenge o#r-el*e- to meet the need- of o#r comm#nity, and to thin; o#t-ide the bo) to ta% into the %otential for de*elo%ment that c#rrently e)i-t- within the library, 1#r %lan incl#de- goal-, S<12 analy-i-, %lanning and *i-ion to create a -#-tainable collaborati*e learning -%ace, 2he library %lan- to im%ro*e o#r o#treach and -er*ice, to become a *ital re-o#rce for Midwe-t :ni*er-ity and the comm#nity at large,

$ission #tatement 2he Strategic 2eam=- mi--ion i- to facilitate the wor; of the grad#ate and #ndergrad#ate -cholar by %ro*iding acce-- and an ed#cated #-e of all ty%e- of library information re-o#rce-,

%uiding &alues Ed#cation Integrity and $cco#ntability Inno*ation 0ollaboration Di*er-ity and e-%ect

Community 'verview 3o#nded in (8'/, Midwe-t 0ity i- the large-t city in the -tate of Kan-a- with a metro area con-i-ting of more than two million %eo%le, Incl#ding 0ar-on, >oyt, and 2homa- co#ntie-, it co*er- /00 -?#are mile-, Midwe-t 0ity ha- %o%#lation of ro#gh /00,000 %eo%le, with a%%ro)imate ' million in the metro area, <orld renowned for it- architect#re and %erforming art-, it i- a mecca for art- and c#lt#re, 2he racial com%o-ition of Midwe-t 0ity i- c#rrently white 57,'@, $frican $merican '7,'@, >i-%anic or Latino (0,0@, 1ther80om%o-ite of two of more 5,5@, $-ian ',5@, Aati*e

$merican 0,5@, and "acific I-lander 0,'@, In Midwe-t 0ity, 5(,&@ of the %o%#lation ha- a college degree, and '5,&@ -%ea; Engli-h a- a -econd lang#age, 2he economy i- ba-ed in -er*ice, agric#lt#re, and to#ri-m, Large em%loyer- incl#de >itchen- $rchitect#re, >ardy, 9ar;ley B Sto#t LL", and Midwe-t 0ity "erforming $rt- 2heater, Midwe-t 0ity Star i- the areaC- %rimary new-%a%er, 2here are fi*e maDor tele*i-ion -tation-, and two main radio -tation-,

The Planning Team 2he indi*id#al- to a--i-t with the -trategic %lan will be the library director of Midwe-t :ni*er-ity Library, and the library -taff and *ol#nteer- Eat the di-cretion of the directorF, 2he -trategic %lanning team will rely on al#mni and friend- of the #ni*er-ity to hel% with ta-;- -#ch a- b#ilding bridge- between the library and the #ni*er-ity comm#nity, 2hey will be entr#-ted with the ;ey com%onent of e-tabli-hing and maintaining relation-hi%- of al#mni member- who may be able to donate -er*ice-, gift- in ;ind and a--i-t with %roDect-, a- needed, 2he School of I2 and <eb De-ign EI2<ebM:F at Midwe-t :ni*er-ity will be ta-;ed with the o*erha#l of the web-ite, 2he School of $rchitect#re E$rchM:F will de-ign the tran-formation from a traditional library into an information common-, 2he main %layer- of the %lanning team con-i-t ofG

Gretchen Engle ! 2eam Secretary, Library Director Kimberly Lowe, 2eam Editor, $--ociate Director

Kate MillerH2eam 0oordinator, eference Librarian Dorie ScofieldH 2eam Leader, 2echnical Ser*ice-8$c?#i-itionGary Gyga) H Grad#ate I2 St#dent K#rt .onneg#t HH Grad#ate $rchitect#re8De-ign St#dent Margie >#ghe- H :ni*er-ity Dean

Limiting (a tors and Positive (eatures 2he -chool i- relati*ely -mall, and it com%ete- with many other -chool- in the Kan-a0ity area, S%ace i- limitedI therefore creati*e thin;ing need- to be #tili6ed when rede-igning the %hy-ical -%ace, 2he technological e?#i%ment and library web-ite are o#tdated and will need to be #%graded, 2he -trategic %lanning team will rely hea*ily #%on the e)%erti-e of the e-tabli-hed -taff at the Midwe-t :ni*er-ity library, 3oc#- gro#%- that incl#de -t#dent-, -taff and librarian- will hel% foc#- o#r effort- in the correct area-, In*ol*ement of -taff and -t#dent- i- tantamo#nt to -#cce--ince we are b#ilding the-e new -er*ice- to their li;ing and their need-, 2he %artici%ation of the al#mni i- in*al#able -ince their re-o#rce- are e)ten-i*e, $t thi- %oint in time, the cam%#- and library are ready for a change, ecent -#r*ey- ha*e

re*ealed a demand for more acce-- to digiti6ed re-o#rce-, 2hey al-o -how a de-ire for an #%dated, #-er friendly web-ite and -earch engine for the catalog, Information literacy and

technology training co#r-e- are already e-tabli-hed in the library where %atron- can gain any -;ill- or a--i-tance they may need with re-%ect to the ad*ancement- that will be ta;ing %lace,

Current Reality: (unding $ttendance and -t#dent in*ol*ement ha*e been on the decline, It i- the ho%e of the admini-tration and the -trategic team that the %roDected change- will draw new -t#dent- and -#-tain financial bac;ing, 2here are e--entially no financial barrier- d#e to the contin#al f#ndrai-ing effort- -%on-ored by the $l#mni $--ociation, It i- -afe to *ent#re o#t with the im%ro*ement- which ha*e been %ro*en to c#lti*ate growth in -imilar #ni*er-itie- in the Midwe-t,

)igiti*ation and Current Trends Midwe-t :ni*er-ity LibraryC- -trategic %lan will hel% the library Doin the digital re*ol#tion, 2he databa-e -#b-cri%tion- will need to be analy6ed to #nder-tand what i- being #-ed and what i- not being #-ed, $dD#-tment- will be made accordingly, 3ederated -earch engineare gaining %o%#larity among-t academic librarie- and they ha*e %ro*en to be a %o%#lar o%tion

when di-c#--ing what i- J#-er friendlyC, $n #%dated web-ite will al-o hel% facilitate #-er friendline--, 2here will be fewer %rint boo;- %#rcha-ed for the library, 2he -trategic team wo#ld li;e to introd#ce more eHboo;- a- well a- eHreader- a*ailable for loan by the -econd year, It iantici%ated that the -t#dent %o%#lation will contin#e to grow and %atron need- will be addre--ed according to demand, In order to -tay in -ync with the neighboring #ni*er-itie- in the Midwe-t, it i- im%erati*e for the-e change- to ta;e %lace, Librarie- are to be %lace- of Kc#lti*ation, di-co*ery and di--emination of information, b#t al-o for facilitating learning, re-earch and ;nowledge creation, 9y achie*ing the-e goal-, we -#%%ort and enco#rage o#t-tanding re-earch, teaching and learning acro-- the #ni*er-ity,L EK: Librarie-, '0((F,

"o-iti*e Internal Strength E-tabli-hed and e)%erienced -taff KLearn by doingL model

Aegati*e <ea;ne--e Limited -%ace Lac;ing #%dated technology

0am%#- i- ready for change 2raining %rogram- in %lace

E)%ectation for more digiti6ation than ic#rrently a*ailable

E)ternal 1%%ort#nitie De*oted and in*ol*ed $l#mni E)%anded B #%dated information common

2hreat

E)%an-ion and contin#ing maintenance reliant #%on donation0am%#- m#-t adD#-t to changeDiffic#lt economy effect- fre?#ency of tri%- to the library .a-tne-- of -trategic goal- threaten-#cce--

3ederated -earch engine "atron-C need- will be met 1#t-ide %atron- may be attracted to the library :%dated web-ite em%ha-i6ing #-er friendline--

'rgani*ational Performan e and %a+ ,nalysis $- a re-#lt of an online -#r*ey offered on the library web-ite and a written -#r*ey %ro*ided in-ide the library, the library ha- been able to gain in-ight a- to the need- of %atron-, 2wenty com%#ter- were donated to the library and were made a*ailable in '0(', 2raining %rogram- in ba-ic com%#ter #-age, information literacy and re-earch a--i-tance ha*e been %re-ented each -eme-ter a- %art of an orientation %roce-- -ince '0(0, S#r*ey- were again ta;en at the end of each -eme-ter with -%ecific ?#e-tion- regarding the im%ro*ement- in the library, $n effort wa- made to a-certain if the need- of the %atron- were better being met a- a re-#lt of the change-, 2he change- that were made two year- ago were not -ati-factory to the -t#dent-, <hen new -#r*ey- were admini-tered at the clo-e of the '0((H'0(' -chool year, it became a%%arent
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that more #%dated com%#ter-, f#rther digiti6ation of re-o#rce- and a more e)ten-i*e information common- will better meet the demand- of the c#rrent %atron-,

New Priorities: #trategi Profile Midwe-t :ni*er-ity ha- alway- ta;en %ride in it- in*ol*ement with -t#dent -#cce--, :nfort#nately technology within the library ha- not ;e%t #% with technology o#t-ide of the library, <e are not the -t#dentC- fir-t choice when it come- to re-earch de-%ite o#r fanta-tic array of databa-e- and Do#rnal -#b-cri%tion-, St#dent- often com%lain abo#t o#r lac; of digital re-o#rce-, 9a-ed on -t#dent feedbac;, the library ha- not been the -hining beacon of -t#dent -#cce-- a- it ha- been in the %a-t, 2hi- -trategic %lan i- intended to fi) all of the-e %roblem- and firmly -et Midwe-t :ni*er-ity a- an e)em%lary academic library, 1#r %lan will %lace Midwe-t :ni*er-ity into the '(-t cent#ry both digitally and ae-thetically, <e will fir-t tac;le the digital a-%ect- that we are lac;ing, 1#r web-ite i- in great need of an #%date and will get the large-t o*erha#l it ha- -een in twenty year-, <e will al-o ma;e acce--ing the library ea-ier with a more %rominent lin; on the main :ni*er-ity home %age, 2he goal i- to become int#iti*e to o#r #-er- a- well a- %lea-ant to brow-e, <e will rea--e-- o#r databa-e -#b-cri%tion- to fit o#r -chool-C need- more a%tly, 1#r final goal in the digital realm, we are ta;ing on the large ta-; of im%lementing a federated -earch %rogram to re%lace o#r cla--ic catalog -earch engine, Sim#ltaneo#-ly we need to addre-- o#r r#n down and dreary b#ilding, <hen fir-t b#ilt in (7'0, thi- facility wa- to% of the line with -#nlight -treaming thro#gh many of the window- on
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all fo#r -ide-, Since then the window- ha*e been co*ered to allow for the addition of -tac;-, 2echnology ha- been added hodge%odge witho#t m#ch %lanning o*er the year- ma;ing for a me--y area -mattered here and there with o#tdated com%#ter-, <e want to -treamline the fir-t floor into a learning common- that i- well e?#i%%ed for the '(-t cent#ry -t#dent, $ com%lete reno*ation will need to be done, <e will remo*e the -tac;-, add com%#ter- and de*ice-, a cafM, -o#nd%roof -t#dy or collaborati*e room-, %lenty of -%ace for -t#dying and an atri#m for o#tdoor learning and rela)ing,

(uture &ision 1nce thi- %lan i- com%leted we will ha*e a -tate of the art facility that will be com%letely centered on -t#dent -#cce-- in the '(-t cent#ry, St#dent- will ha*e acce-- to the late-t

technological de*ice- in o%en, light and comfortable -%ace-, St#dent- can -t#dy together or alone or re-earch at their lei-#re #-ing o#r int#iti*e web-ite by -earching o#r allHencom%a--ing federated -earch engine, 1#r library will become a -tandard of e)cellence in the ind#-try and be a -hining achie*ement for the college,

#trategi Initiatives

Goal 1G Im%ro*e 2echnology and Digital $cce-N Initiati*e (G $ com%lete o*erha#l of web-ite, which i- '0 year- o#t of date, o Ea-y to #-e and %lea-#re to brow-e N Initiati*e 'G ee*al#ate databa-e -#b-cri%tion- to fit o#r %atron-

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N N

Initiati*e &G Im%lement federated -earch engine Initiati*e /G E*al#ate -t#dent and fac#lty need for de*ice- and %#rcha-e accordingly

Goal 2G eno*ate library -%ace to ada%t to changing need- of -t#dentN Initiati*e (G emo*al of -tac;- and com%lete reno*ation of fir-t floor 0reate learning common- area with -mart board- and %lenty of o#tlet0reate ?#iet -t#dy area- and -o#nd%roof collaborati*e room0reate cafM area for rela)ation and refre-hment 0reate atri#m and OenHli;e garden

, tion Plan G1: Improve Technology and Digital ccess! I1: which is 2$ years out o" date $ction Ste%-G I2<ebM: ha- ta;en on the com%lete rede-ign of the web-ite, 2imelineG <or; will begin in 3all of '0(&, 2hi- will be a com%lete %roDect for the -t#dent and the ba-i- of their %ortfolio for grad#ation in '0(5, "ro%o-al will be #% by Pan '0(/ with -oft roll o#t and te-t r#n- by S#mmer of '0(/, $ final roll o#t after b#g- and other i--#eare fi)ed are to be by S%ring -eme-ter '0(5, E*al#ationG 2hi- goal will be te-ted and rete-ted along the way, Since thi- i- a %rod#ct that i- made e-%ecially for the library, it i- done to o#r -%ecification-, <e will con-tantly be complete overhaul o" we#site!

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creating foc#- gro#%- con-i-ting of -t#dent-, grad -t#dent-, and fac#lty, 2hey will -hare their tho#ght- and in%#t on the #-er friendline--, de-ign and ea-e of #-e to hel% a- we go along,

G1: Improve Technology and Digital ccess! I2: Reevaluate data#ase su#scriptions to "it our patrons $ction Ste%-G $n analy-i- of o#r e)i-ting databa-e- will be created -howing #-er -tati-tic-, :-ing the-e -tati-tic- we will decide if o#r e)i-ting databa-e- are #-ef#l to o#r in-tit#tion, <e will then find databa-e- that fit o#r %atron- and their ed#cational %#r-#it-, 2imelineG S#mmer of '0(& will be dedicated to a com%lete brea;down of n#mber- of o#r databa-e #-age and where we can im%ro*e or c#t a- needed, Deci-ion- to %#rcha-e or not %#rcha-e will be made before Se%tember '0(& to be added to 3Q '0(/ b#dget, E*al#ationG 2hi- will con-tantly be monitored with a new %rogram %ro*ided by o#r cataloging *endor that analy6e- o#r #-age -tati-tic-, Qearly deci-ion- on databa-e- will be made off of the-e -tati-tic-,

G1: Improve Technology and Digital ccess! 1%: Implement "ederated search engine $ction Ste%-G 2hi- i- the large-t %art of o#r digital re*ol#tion, 2he bigge-t com%laint we get from -t#dent- ha- alway- been that o#r catalog lac;- #-ability, 1#r re-earch ha- -hown that -t#dent- %refer a federated or di-co*ery -earch engine, <e will fir-t contact -imilar academically minded -chool- that #tili6e federated -earch engine-, <e will o%en a dialog with them abo#t their deci-ion-, <e will then ta;e thi- information and -tart contacting *endor- abo#t their %rod#ct-, 2he *endor that i- able to offer #- the mo-t tailored and #-able %rod#ct at a rea-onable %rice will get the bid, <e will wor; with the *endor to create a #ni?#e federated

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-earch engine for Midwe-t :ni*er-ity, 2e-t gro#%- con-i-ting of -t#dent-, fac#lty and librarianwill %ro*ide feedbac; and -#gge-tion- thro#gho#t the de-ign %roce--, $ -oft roll o#t will be initiali6ed to te-t the water-, 9#g- and feedbac; will be ;nown before we do a hard roll o#t, 2imelineG e-earch will be -tarted in -#mmer of '0(& by committee ta-; force, e-earch

will be com%leted by December of '0(&, 9id- will -tart in Pan#ary of '0(/ with a final deci-ion on *endor will be made by May of '0(/, De-ign and foc#- gro#%- will be done thro#gh till December of '0(/, Soft roll o#t will be on May of '0(5, >ard roll o#t i- -lated for $#g#-t of '0(4, E*al#ationG M#ch li;e the web-ite, e*al#ation will be con-tant, 2he ta-; force a--igned to thi- %roDect will be forming foc#- gro#%- a- needed to ma;e -#re we are headed in the right direction, 2o ;ee% #% with #-er o%inion once rollo#t i- fini-hed we will ha*e a foc#- gro#% con*ene once a year to gi*e feedbac; and tho#ght- on the -earch engine,

G1: Improve Technology and Digital ccess! I&: 'valuate student and "aculty need "or devices and purchase accordingly $ction Ste%-G $ -#r*ey will be made for -t#dent- and fac#lty abo#t de*ice- they wo#ld li;e to #-e at the library, 2hi- -#r*ey will be e*al#ated by a ta-;force and deci-ion- to %#rcha-e de-ired de*ice- will be made from there, <e will %rice the-e de*ice- from different *endor- for the be-t %o--ible %rice, 2imelineG 2hi- initiati*e will -tart in the fall of '0(&, <e will -#r*ey -t#dent- and fac#lty d#ring the month of Se%tember, 2hi- -#r*ey will be com%iled and analy6ed by the ta-;force with re-#lt- a*ailable by December of '0(&, De*ice- will be %riced and -elected by March of '0(/,

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E*al#ationG Since de*ice- are going o#t of date at a con-tant %ace we need -tart o#t -mall and b#ild #% ba-ed off of #-er -tati-tic-, E*ery ?#arter we will decide if we need more de*ice- or to trade off le-- #-ed de*ice- for more,

G2: Renovate li#rary space to adapt to changing needs o" students! I1: Removal o" stac(s and complete renovation o" "irst "loor $ction Ste%-G $ committee of librarian-, admini-trator-, %rofe--or- and -t#dent- of the School of $rchitect#re will meet in May of '0(&, 2hi- meeting will di-c#-- the need- of the library, the c#rrent layo#t and what we can do to im%ro*e it, 1nce the-e im%ro*ement- ha*e been agreed #%on the -t#dent- will de%art and de-ign a new layo#t that will be a%%ro*ed, <or; will begin -oon thereafter on the main floor of the library, 2hi- will be done in -ection- to a*oid a com%lete -h#tdown of -er*ice-, 2imelineG in May of '0(& there will be a meeting of the reno*ation committee to let need- be ;nown, De-ign will be a%%ro*ed by December of '0(&, 9id- will -tart on the %roDect -oon thereafter, eno*ation will be bro;en into / ea-y -ection- of north, -o#th, ea-t and we-t,

Demolition of -o#th -ide -tart- in -%ring of '0(/, 2hi- -ection will be done by May of '0(/, Demolition and con-tr#ction of north -ide -tart- immediately after and will be com%leted by P#ly of '0(/, Demolition and con-tr#ction of we-t -ide will -tart immediately after and be com%leted by Se%tember of '0(/, Demolition and con-tr#ction of ea-t -ide8entrance area will -tart in Se%tember and be com%leted by December of '0(/, E*al#ationG 2he head of the reno*ation committee will be in con-tant contact with the con-tr#ction com%anyC- %roDect manager, S#cce--f#l com%letion of each -tage will allow -aid %art of the library to reo%en,

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Budget for #trategi Plan <e ha*e had the great o%%ort#nity to ha*e a large amo#nt of money de-ignated e-%ecially for the #%date of the library, <e ha*e 50 million dollar- a*ailable in a library f#nd %ool and ha*e allocated to the area- that need the mo-t attention, Goal and Initiative Pro)ected Cost Goal 1! Initiative 1 0 Goal 1! Initiative 2 ('5,000 Goal 1! Initiative % (50,000 Goal 1! Initiative & 5,000 Goal 2! Initiative 1 '0,000,000 0 (50,000 (80,000 5,000 &0,000,000 vaila#le *udget

#ynergies and Potential Confli ts 2here e)i-t- a great deal of -ynergy between the different -trategic initiati*e-, 3or e)am%le, the fir-t three initiati*e- #nder goal R( are all *ery clo-ely relatedG im%ro*ing the libraryC- web %re-ence, incl#ding the main web-ite it-elf, Goal R' i- al-o related in it- own way, a- it i- dedicated to re*itali6ing the %hy-ical library -%ace, In a way, the two goal- are really the -ame goal, D#-t formatted for two -e%arate realm-G the online and offline, 2he-e -imilaritie- in *i-ion -ho#ld be hel%f#l for tho-e wor;ing on each goal and -ho#ld %re*ent different member- of the *ario#- %roDect- from #n;nowingly wor;ing again-t each other,

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9eca#-e the two maDor goal- are -im#ltaneo#-ly #nited in *i-ion and -e%arate in arena, the %otential for conflict- to ari-e o*er re-o#rce- are ho%ef#lly minimal, >owe*er, -ho#ld there be conflict, the leader- of the %roDect- will be e)%ected to e*al#ate each initiati*e and %lace the *al#e on what will ma;e the greate-t im%act o*er the long term and ma;e b#dgetary deci-ionaccordingly,

Progress $onitoring E*al#ation of %rogre-- will be con-tant thro#gho#t the entire %roDect, #tili6ing foc#gro#%-, %atron feedbac;, and #-age -tati-tic- where a%%licable, Midwe-t :ni*er-ity Library will %o-t a comment bo) at the circ#lation de-;, In addition there will be ?#e-tionnaire- di-trib#ted d#ring mandatory library training co#r-e d#ring the fir-t year of #ndergrad#ate -t#dy, 3eedbac; will be di-c#--ed at ?#arterly re*iew meeting- and %rogre-- may be adD#-ted accordingly,

Contingen ies Midwe-t :ni*er-ity Library doe- face %otential %roblem- thro#gho#t the %lanning and f#lfillment %roce--, 2here are alway- the %o--ibilitie- of delay- that may ham%er the %roce--, 9#dget concern-, -afety, and timing will be factor- for the -trategic %lanning team, Economic factor- incl#ding the c#rrent -tate of the economy may %ro*e to be -t#mbling bloc;- to -ec#ring -#fficient f#nding,

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Con lusion Librarie- are con-tantly -tr#ggling with new technology and -tri*ing to -tay c#rrent with a dynamic and changing world, Midwe-t :ni*er-ity Library de-ire- to face the challengedirectly and ma;e im%ro*ement- that will better -er*e -taff, -t#dent- and fac#lty, <or;ing with inno*ation and integrity will ele*ate Midwe-t :ni*er-ity Library to new height-, Strategic %lanning in*ol*e- loo;ing to the f#t#re a- well a- a--e--ing the c#rrent need- of the library=- %atron-, e*am%ing the library i- e--ential to ;ee%ing the library inno*ati*e and meeting the need- of the di*er-e comm#nity that i- being -er*ed, 2hro#gho#t the %roce--, the -t#dent-= de-ire- ha*e been ac;nowledged, 0hange- that will be the mo-t #-ef#l to the broade-t gro#% of %atron- ha*e been ta;en into acco#nt, 2he goal- ha*e been reali6ed, and e)ten-i*e effort- ha*e been %#t forth to meet the -trategic initiati*e-, 2he %#r%o-e for the change- i- to aide Midwe-t :ni*er-ity Library to better -er*e library #-er- in the %re-ent and long into the f#t#re,

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PP'NDI+

,trategic Plan Retrospective LI 805 Gretchen Engle, Kimberly Lowe, Kate Miller, Dorie Scofield $%ril &, '0(& 2ho#gh thi- a--ignment wa- certainly challenging, the Digital e*am%- were able to -#cce--f#lly come together a- a team in order to com%lete the ta-;- at hand, 3rom the initial KformingL -tage, then to K-torming,L Knorming,L and finally K%erforming,L the team collaborated effecti*ely with minimal -trife and conflict,
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2he KformingL -tage too; %lace before the team e*er met faceHtoHface, a- team -ign#%were cond#cted online, >owe*er, all member- of the team had ;nown each other %re*io#-ly, and -ome had wor;ed together in %roDect- for other co#r-e-, Ao other deci-ion- were made in the time between the formation of the team and the fir-t cla-- wee;end, 1nce the team wa- able to meet faceHtoHface for the fir-t time, KformingL t#rned into K-torming,L 2here wa- -ome conf#-ion and conflict when the team fir-t began to ma;e deci-ion-, 2hi- conflict wa- not beca#-e -ome member- were being contentio#- or #ncoo%erati*eI it -im%ly too; -ome time to m#ddle thro#gh the com%le)itie- in*ol*ed with the a--ignment and get down to the ba-ic-, $fter -ome di-c#--ion, the team decided #%on a fictitio#- academic library a- the -etting for the -trategic %lan, $fter thi- maDor deci-ion wa- made, K-tormingL ?#ic;ly t#rned to Knorming,L which led to a fl#rry of deci-ion- made in a -hort amo#nt of time, Strength- and wea;ne--e- were di-c#--ed, which were con-idered when role a--ignment- were made, and a -et of e)%ectationfor gro#% beha*ior wa- agreed #%on, 1nce the initial Kho#-e;ee%ingL had been cond#cted, the team wa- able to begin more -erio#- di-c#--ion on the act#al ta-; at hand, 2he idea- of re*am%ing a collegeC- library in order to im%ro*e digital acce-- and better allow for many different ;ind- of -choolwor; were #nanimo#-ly agreed on, and they e*en led to the choice of a team nameG Digital e*am%-, 2he concl#-ion of the fir-t gro#% meeting mar;ed the tran-ition from KnormingL to K%erforming,L which i- where the team -%ent the maDority of it- time, Each meeting had an agenda o#tlined, with room for adD#-tment if need be, Mo-t of the meeting- were cond#cted *ia online chat, tho#gh technical diffic#ltie- occa-ionally re?#ired -ome im%ro*i-ation, 9etween
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meeting-, team member- -tayed in contact *ia email, Since many of the deci-ion- for the %rogre-- #%date had already been made at the fir-t meeting, the team began a--igning -ection- of the -trategic %lan fairly early on, which hel%ed the team get a D#m%-tart on the com%le) a--ignment, 2he team enco#ntered few roadbloc;- or conflict- along the way, Deci-ion- were made by con-en-#-, and each team member %ro*ided a *al#able %er-%ecti*e, In fact, there wa- a %oint where the teamC- commitment to wor;ing together wa- almo-t a di-ad*antageI they had -im%ly reached a %oint in the %roDect where not m#ch el-e co#ld be done a- a gro#%, and each member D#-t needed to go off and write her own -ection-, after which the team co#ld con*ene again, 2he only other roadbloc; enco#ntered wa- that of #nfore-een life circ#m-tance-I one team member fell ill and wa- #nable to com%lete her a--igned -ection- by the %re-et deadline, >owe*er, beca#-e the team wa- on to% of thing-, thi- deadline wa- earlier than nece--ary, -o mi--ing it wanot detrimental to the %roDect, 1*erall, tho#gh thi- -trategic %lan a--ignment wa- not an ea-y one, the Digital e*am%wor;ed *ery well a- a team, $ll team member- were *al#ed and re-%ected, deci-ion- were made a- a gro#%, any di-agreement- were handled re-%ectf#lly, com%romi-e- were made, and in the end, the team %rod#ced a ?#ality -trategic %lan,

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2eam & Meeting 3aceHtoH3ace EIn 0la--F 3ebr#ary ', '0(&

-em#ers Present: Gretchen 'ngle! Dorie ,co"ield! .ate -iller! .im /owe #sent: none

Discussion Topics HDorie -elected to be facilitator H GretchenG -ecretary8noteHta;er HKimG editor HKateG final editor8-#bmitter H0omm#nicationG %rimarily thro#gh email Ete)t me--age if ab-ol#tely need toF, doc -haring *ia Google doc-, faceHtoHface meeting- *ia GoogleS *ideo chat HIf any team member fail- to %#ll their weight or treat gro#% member- with re-%ect, other member- will Ere-%ectf#llyF call them o#t on it, HDecided to foc#- on a fictitio#- academic library Main goal R(G im%ro*e acce-- to online re-o#rce- and technology Hincrea-e databa-e and Do#rnal -#b-cri%tion-

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Hde*ice-G la%to%-, i%ad-, etc, for #-e8chec;o#t Hre*am% web-ite8web catalog Hfederated -earch o%tion Main goal R'G re-tr#ct#re library -%ace to ada%t to changing need- of -t#dentHcreate informal learning common-8cafe -%ace H%ro*ide ?#iet, %ri*ate -t#dy areaH%o--ible atri#m8o#tdoor -%aceT Hdelegated area- for collaborati*e Eand lo#derF wor;I e?#i% with -martboard-, etc, H2eam nameG Digital e*am%-

ction Items HGretchen will ty%e #% min#teHDorie will create a %reliminary timetable HKim will write #% team contract and -#bmit to re-t of the gro#% by 3eb (4 H$l-o by 3eb (4, gro#% will decide when the ne)t faceHtoHface meeting will ta;e %lace

genda "or Ne0t -eeting: H"#t fini-hing to#che- on %rogre-- re%ort8team contract H3#rther di-c#-- -trategic %lan and delegate -ection- to each member

Min#te- S#bmitted by Gretchen Engle

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2eam &8Digital e*am%- Meeting 3aceHtoH3ace EGoogleSF 3ebr#ary '(, '0(&

-em#ers Present: Gretchen 'ngle! .ate -iller! .im /owe! Dorie ,co"ield 1via phone2 #sent: none Discussion Topics HD#e to technical diffic#ltie-, Dorie wa- on the %hone with Gretchen, who relayed info bac; and forth to the re-t of the gro#%, who were chatting #-ing GoogleS, H$ny ?#e-tion-8comment-8concern- -o farT HAo, H2eam %rogre-- re%ort #%dateG Kim com%leted team contract, Dorie did the re-t, Still needediting and twea;ing, "D3 file i- in Google Doc-, HKate drew #% a timetable for the remainder of the %roDect, with which the re-t of the gro#% agreedG H3eb '5thG 3inali6e 2eam "rogre-- e%ort HMarch &rdG 2eam "rogre-- e%ort D:E HMarch (5thG o#gh Draft of Strategic "lan Doc#ment HEdit HMarch '5thG 3inali6e Strategic "lan Doc#ment

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HMarch &(thG o#gh Draft "re-entation H$%ril &rdG 3inali6e "re-entation H"racticeU H$%r 4thG "re-entation D#e HMaDor %ortion- of the -trategic %lan delegated to gro#% member-G H2itle "age H.ate H2able of 0ontent- H .ate HE)ec#ti*e S#mmary H .ate H1rgani6ational "rofile H .ate H1*er*iew H2he org HG#iding .al#eHMi--ion H 1Group32 H"re%aration8"lanning H Dorie Library Management 2eam "lanning 3actorH0#rrent eality H Dorie En*ironmental Scan Swot analy-i1rgani6ational "erformance Ga% $naly-iHAew "rioritie- H .im Strategic "rofile

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3#t#re .i-ion Strategic Initiati*eH$ction "lan Strategic Initiati*e- (, ', &,,, H .im "erformance Management H Gretchen 0ontingencie- H .ate 0oncl#ding emar;- H .ate H$%%endi) H Gretchen ction Items HEdit team %rogre-- re%ort a- needed H Set #% time E*ia email chainF for ne)t meeting once wor; -ched#le- are ;nown

genda "or Ne0t -eeting: H 3inali6e team %rogre-- re%ort Ed#e March &rdF H Aail down certain -%ecific- related to -trategic %lan Ewhere o#r fictional library i- located, what ty%e of comm#nity i- it in, what -ort of b#dget doe- it ha*e, etc,F

Min#te- S#bmitted by Gretchen Engle

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2eam &8Digital e*am%- Meeting 3aceHtoH3ace EGoogleSF 3ebr#ary '8, '0(&

-em#ers Present: Gretchen 'ngle! .ate -iller! .im /owe! Dorie ,co"ield #sent: none

Discussion Topics H2eam "rogre-- e%ort #%date Ed#e March &F HSome edit- were needed, b#t were fairly minor and met with gro#% a%%ro*al, HKate will -#bmit,

H S%ecific- of o#r fictional academic library HMidwe-t :ni*er-ity HLocated in a fictitio#- Midwe-tern city that i- remar;ably -imilar to K0 H$%%ro)imately /00,000 in the city it-elf, clo-er to ' million re-ide within the cityC- large metro%olitan area H(4,000 -t#dent- total HMo-t %atron- are #ndergrad, with a -mattering of grad -t#dent-8fac#lty re-earcher-

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HAo b#dget i--#e- Elot- of wealthy al#mni and am%le -tate f#ndingF or re-o#rce conflict-

ction Items HKate will -#bmit %rogre-- #%date Ed#e March &rdF H$- %er #-#al, gro#% will di-c#-- *ia email when a good time for ne)t meeting will be

genda "or Ne0t -eeting HDi-c#-- goal-8action %lan

Min#te- S#bmitted by Gretchen Engle

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2eam &8Digital e*am%- Meeting 3aceHtoH3ace EGoogleSF March 5, '0(&

-em#ers Present: Gretchen 'ngle! .ate -iller! .im /owe! Dorie ,co"ield #sent: none

Discussion Topics H $nything new -ince la-t meeting to di-c#--T H585 %oint- on the %rogre-- #%date, hoorayU HGoal-G good a- i-T $ny re*i-ion- neededT H $dd di-tance learning to (-t goal of im%ro*ing acce-- to technology B online re-o#rceH3ictional library -iteG what are it- flaw-T H Lac; of a federated -earch, %oor gra%hic-, not connected to -ocial media, diffic#lt to na*igate, too m#ch te)t H:-e K:C- web-ite a- an e)am%le of a good model to wor; toward H eali6ed that we ha*e now reached the %oint where we canCt ma;e many more deci-ion- a- a gro#%I we need to go o#r -e%arate way-, -tart writing o#r a--igned -ection-, then come bac; together HDraft- of -ection- tentati*ely d#e March (5th, a- %er the timeline %re*io#-ly agreed #%on

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ction Items HEach %er-on to begin writing their %artic#lar %iece- of the re%ort E-ection a--ignment- in 3eb '( min#te-F

genda "or Ne0t -eeting HE*al#ate where each %er-on -tand- with their -ection, begin editing a- needed for cohe-ion and clarity HDi-c#-- any %roblem- or i--#e- that may ha*e ari-en

Min#te- S#bmitted by Gretchen Engle

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Re"erence:

K: Librarie-, E'0((F, K: Librarie-G Strategic Direction- '0('H'0(5, etrie*ed from htt%G88www,lib,;#,ed#8-trategic%lan8*i-ion,-html

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