Questionnaire for Employee Reward and Recognition

Dear Employee: This questionnaire aims at analysing and assessing your organizations current and potential employee reward and recognition program as a tool for motivating its employees. This survey is purely conducted for academic purpose. The responses to this questionnaire will e !ept strictly confidential. "ntroduction: Employee recognition programs are designed to ma!e employees feel their efforts and accomplishments are appreciated y not only supervisors# ut co$wor!ers and customers as well. %y drawing attention to employees that perform# recognition programs reinforce desira le employee ehaviours and attri utes. These programs are powerful motivational tools that increase individual and organizational productivity. Recognition programs also help employees understand how their accomplishments and achievements contri ute to an &rganizations overall success. Effective recognition programs prompt managers to give more careful consideration to employees' ideas. Part-A: Employee Profile The aim of this section is to gain an overall understanding a out the organisation and a out the employees role in the organisations functions. Part-B: Overall Employee Opinion The aim of this section is to gain an understanding a out the Employees opinion relating to how they e(pect the organization to recognise and reward them for their efforts. Part-C: Organisations Reward and Recognition System The aim of this section is to gain an understanding a out the organisations )urrent Reward and Recognition *ystem and to what e(tent it meets the employees e(pectations.

Instructions: +lease indicate your response to the following questions y filling in the appropriate square with chec! or cross mar! or y shading it.

Part-A: Employee Profile ,. -ame of the )ompany and location: ..................................... ..................................... /. "ndustrial *ector: Telecom "nsurance %an!ing 0otel 12)3 Retail 1inancial "nstitution 0ospital 4irlines )onstruction "T 5"nformation Technology6 Electronics &ther "f other# specify: ..................................................... 7. Departmental 1unction: 0R Technical )all )entre service 2ar!eting 8 sales *upport 1inance 8 4ccounts other

"f other# specify: ..................................................... 9. 4ppro(imate num er of employees employed in the &rganisation: :$;: ;,$,:: ,:,$,;: ,;,$/:: /:,$/;: a ove /;, ;. 4verage age group of the employees: /:$7: 7,$9: 9,$;: a ove ;,

<. To which managerial level do you elong= Entry level >unior level 2iddle level *enior 2anagement level

Part-B: Overall Employee Opinion ?. 0ow important are the following to you= -ot at 4ll E(tremely "mportant $ Receiving formal recognition for your efforts in ma!ing a difference $ %eing recognized y management for your efforts $ %eing recognized y peers and co$wor!ers for your efforts $ Receiving recognition for team accomplishments $ 1eeling a spirit of teamwor! and cooperation among co$wor!ers $ 1eeling that your wor! is valued and appreciated $ "ndependence and freedom to influence wor! content and methods $ %onuses and other financial incentives "mportance "mportant *ome

$ +rovision for advanced wor! tools 5)omputer# software6 $ +ossi ility to achieve promotion $ )hallenging wor! tas!s $ *upport and guidance of supervisors and other superiors $ &pportunities for career growth and other professional development $ +articipation in decision$ma!ing @. Do you agree or disagree with the following statements: *trongly Disagree $ " am well aware of what is e(pected from my wor! $ " have the materials and equipment to do my wor! Right $ 4t wor!# "m given the opportunity to do my est $ "n the past seven days "ve received recognition and praise for my wor! $ 2y supervisor cares a out me as a person $ 4t wor!# am encouraged for my development $ The o Aectives of my organisation ma!es me feel my Ao is important $ 2y opinions are ta!en into account at wor! $ 2y associates 5fellow wor!ers6 are committed to doing a quality wor! $ " donot have a est friend at wor! $ "n the last < months# "ve een appreciated for my progress $ "n the last year# " was given ample opportunities to grow -either 4gree nor Disagree

*trongly 4gree

B. +lease rate the following incentives on a scale ,$; and cross the corresponding o(# considering how motivating these are for you. 5, C no motivational effect# / C low motivational effect# 7 C average motivational effect# 9 C good motivational effect# ; C high motivational effect6 , / 7 9 ;

$ 4nnual onus ased on the companys achievement in financial targets $ 4n e(tra day off as a reward of a well$done proAect $ Employee of the 4ttendance award $ 4ward ceremonies of ,:# /: and 7: years of service $ 4n article of you at wor!# pu lished in the companys magazine $ Dunch with oss 8 team mem ers in the companys cafeteria as a reward $ 4 personal Ethan! youE or -ote of appreciation from supervisor# manager# or co$wor!er $ Fer al praise of appreciation from the manager in front of the colleagues

$ 4llowed to purchase the wor! tools and software of choice $ )ar enefit 5only ta(a le value each month to e paid6 $ 0ousing enefit 5only ta(a le value each month to e paid6 $ )hallenging new assignments regularly $ +rivate office room $ 1le(i le office hours $ 1ree medical service $ &pportunities for promotion $ Rela(ation room for lunch rea!s at the companys facilities $ +ossi ility for training# seminar and further education# supported y the company $ )ompanys enefit programmes to gyms# pu lic swimming pools and other e(ercising $ 1ree tic!ets to movies# theatres# and cultural events and sports events $ %enefit of getting help in cleaning the house $ Day$care centre at the company for children under school age Part-C: Organisations Reward and Recognition System ,:. "n your e(perience# how well does the organisation perform in delivering each of the following: -ot at all 4 out E(tremely well 4verage Gell $ 3iving formal recognition for employee efforts to Hma!e a differenceI $ 2anagement recognizing employees whose efforts ma!e a difference $ )o$wor!ers and peers recognizing employees who are ma!ing a difference $ Recognizing individual team mem ers equally for their efforts $ %uilding a spirit of teamwor! and cooperation among co$wor!ers $ Demonstrating that your wor! is valued and respected $ Treating employees fairly $ Recognising and appreciating outstanding attendance $ Recognising years of service to the company B. ,,. 0ow would you rate your overall satisfaction with the current rewards and recognition programs offered y the organisation= Fery *atisfied -either *atisfied nor Dissatisfied -ot *atisfied ,/. 0ave you ever received an award from organisation= Jes -o

5"f yes# descri e6 .................................................................. ,7. 0ave you ever nominated someone for an award= Jes -o 5"f yes# descri e6 ............................................................ ,9. Ghen you thin! a out organisation's employee recognition program# to what e(tent do you agree or disagree with the following statements= -either *trongly 4gree nor *trongly Disagree Disagree 4gree $ The criteria for the recognition programs has een clearly e(plained to me $ "'m aware of the procedures for nominating an employee for an award $ "t doesn't ta!e much time and effort to nominate employees for an award $ The recipients of the employee awards are adequately pu licized $ " am aware of the gift awards associated with the program $ " can select an award# if recognized# that will have value to me $ Employee5s6 of the 2onth awards should e issued ,;. +lease rate the importance of the following criteria as qualification for an award: -ot at all "mportant "mportant &utstanding performance 1ocus on innovation )onsistently doing a good Ao E(ceeding performance o Aectives 4chieving cost savings E(ceeding service e(pectations Demonstrated teamwor! &utstanding customer service 4verage "mportance E(tremely

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Than! you for completing the surveyK