1) A person or company that produces large amounts of goods is a ..." a) manufacturer. 2) A retailer sells...

a) goods in bulk to the store owners. b) goods directly to the public. c) raw materials to the manufacturers. 3) He is one of the founders who ... the business in 1985. a) ran 4) Which sentence is correct? a) Often I am giving presentations in my job. b) Often I make presentations in my work. c) I often give presentations in my job. 5) What do you do? a) I develop software products. b) Im listening to the news. c) Im not employed. 6) Who is responsible for checking payments? a) a financial analyst. b) an economist. c) an accountant. 7) Which question is correct? a) What does your company? b) What kind of company do you work for? c) Where is responsible to manage projects in your company? 8) Trainees dont a) dont earn much money. b) dont learn much. c) dont need any qualifications. 9) The internet allows people to ... their lives from the computer. a) purchase b) service c) manage b) set up c) grounded b) retailer. c) buyer.

10) Buying goods online is a form of ... a) accounting. b) self-service. c) production.

11) A database is used to ... information. a) conduct 12) Surveillance means ... a) watching and checking. b) collecting and storing. c) researching and recording. 13) To look at information on a website is ... a) to search. b) to update. c) to browse. b) store c) check

14) Google and Altavista are examples of ... a) search engines. 15) 0.005% is ... a) a tiny amount. b) a huge amount. c) a substantial amount. b) databases c) websites.

16) Which of the following describes a large amount? a) a few b) huge c) a bit of

17) 0.5% is pronounced and written: a) zero dot five per cent. b) nothing point five pro cent. c) nought point five per cent. 18) Which sentence is correct? a) How much hits does the website have in a week? b) How many hits does the website has in a week? c) How many hits does the website have in a week? 19) Which sentence is NOT correct? a) Can you send me some information about the hotel? b) Are there some messages for me? c) The report contains some interesting datas. 20) You didnt hear something clearly on the telephone You say: a) Again please! b) What do you mean? c) Sorry, I didnt catch that. 21) It is polite to ... if you are late for a meeting. a) apologise to your colleagues. b) greet your colleagues. c) ignore your colleagues.

22) If you are considerate, you ... a) dont use polite language. b) think about other peoples feelings. c) use formal language at all times. 23) When would you say 'Youre welcome!'? a) When someone says, 'Can I sit here?' b) When someone says, 'Good evening, my name is John Forbes.' c) When someone says, 'Thank you very much!' 24) Someone says, 'May I smoke here? a) Not at all! 25) ... you like a cup of coffee? a) Would 26) It is ... not to say 'thank you'. a) unpolite b) unfriendly c) unformal b) Do c) Could b) Dont worry! c) Im afraid not.

27) 'Please phone me back before 4.30 pm' means: a) You mustnt phone until 4.30 pm. b) You can phone after 4.30 pm c) You have to phone by 4.30 pm. 28) When you have a meeting with new partners, it is ... to be late. a) important b) impractical c) impolite

29) If an invitation says casual dress, this means ... a) informal clothes. b) a jacket and tie. c) ladies cant wear trousers. 30) 'Could you send me the figures please? a) Im not sorry! b) No problem! c) That would be nice!