Workshops: November 18, 2013 Conference: November 19 21, 2013 Expo: November 19 20, 2013 Gaylord Texan Report

rt Dallas, Texas

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Prepare fordomestic threats Respond toall hazards Recover fromnatural disasters

This is an interactive eBrochure. For more information, CLICK on the sections that interest you.

3-day Conference Plus

Choose from advanced-level sessions that include strategies and tools you can implement today!

Index
Welcome. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Reasons to Attend . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Keynotes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Look Whos Attending . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Agenda at a Glance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-6 Workshops . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Special Training Courses. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Sessions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Free Education. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Free Live Demos. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Meet the Speakers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Networking Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Receive free security cross-training with access to all GovSec West conference sessions thats over 40 informative sessions total!

Free Expo

Get access to cutting-edge services, solutions and technologies from industry leaders to prepare for, respond to, recover from and mitigate domestic threats, natural disasters or international terrorism.

Bonus:
Free expo registration also provides access to morning keynotes, free education sessions and live demos!

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Registration & Fees. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Discounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 CPM West Expo. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Hotel & Travel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

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Workshops: November 18, 2013 Conference: November 19 21, 2013 Expo: November 19 20, 2013 Gaylord Texan Report Dallas, Texas

Get proven strategies to prepare, respond, and recover at CPM West!

CPM West is the only event that brings together everything you need to be READY when it counts. Enabling you and your organization to remain resilient by preparing and planning for emergencies and disruptions of operations and knowing the steps to respond and recover when incident does occur.

Learn
Covering everything from continuity/resiliency to response and recovery, register for the full conference and get 3 days of in-depth exploration of strategies and best practices, case studies, hands-on exercises, and more! Get Details u

Explore
The free expo lets you see, touch and learn about cutting-edge products, services and solutions to prepare for, respond to, recover from and mitigate domestic threats, all-hazards and natural disasters, presented by leading companies. Get Details u

Network
Learn from your fellow attendees, speakers and vendors at the exciting networking opportunities including: reception in the exhibit hall, charity event benefiting veterans and daily breakfasts and lunches for conference attendees. Get Details u

Why Attend CPM West 2013

1. Sessions Designed with You in Mind.
Covering everything from continuity/resiliency to response and recovery, tailor your schedule to meet YOUR program needs. As a conference attendee, youll get full access to ALL conference sessions, select from 40+ professional development, education and training sessions. Get Details u

4. Get Security Cross-Training!

2 Events in 1: Your CPM West registration grants you full access to all GovSec West sessions. You will get access to education on physical/ cyber security to protect your communities, critical infrastructures, and key assets. Get Details u

5. Learn From the Experts

Attend sessions led by respected and experienced public and private sector practitioners, bringing real-world experiences to share and learn from. Get Details u Get even more reasons to attend here! Get Details u

2. Get the solutions to prepare for the unexpected @ the FREE expo!
See, touch and learn about cutting-edge products, services and solutions to prepare for, respond to, recover from and mitigate domestic threats, all-hazards and natural disasters, presented by companies like ABM Data Systems, Axis Communications, Dell, Gemalto, HP Carahsoft, Lensec and many more. Get Details u

3. Support our Troops!

Teaming up with the Boot Campaign charity, U.S. Navy SEAL Mark Donald and The Voices Season Four contestant Holly Tucker, CPM West will host a book and CD signing event in which the net proceeds of all sales will go to the Boot Campaign in support of our troops! Get Details u

Get Contin uing Education Hours!

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Workshops: November 18, 2013 Conference: November 19 21, 2013 Expo: November 19 20, 2013 Gaylord Texan Report Dallas, Texas

Opening Ceremony
TUESDAY, NOVEMBER 19 | 8:45 AM
The 2013 CPM West and GovSec West conferences officially open with the presentation of colors conducted by the Ft. Worth Independent School District Joint Services Color Guard and the national anthem performed by Holly Tucker, NBCs The Voice Top 6 Season Four contestant, followed by our keynote speaker, retired U.S. Navy SEAL Mark Donald.

Keynotes
MORNING KEYNOTE: TUESDAY, NOVEMBER 19 | 9:00 AM

Every Man Counts!

Mark Donald
Navy SEAL (retd) U.S. Navy Author Battle Ready Memoir of a SEAL Warrior Medic. In his keynote, retired Navy SEAL Mark Donald will discuss how even the most remote individual from an engagement or activity plays a significant role in the outcome of operation and more importantly, the long-term effectiveness of an organization based on one word, leadership. Immediately following Marks keynote, we will be hosting a book signing charity event with proceeds donated to Boot Campaign.

Conference Luncheon Keynotes

Conferenc e Attendees Only

By registering for the full conference you will get access to special conference-only keynotes and events. Join us on Tuesday November 19 and Wednesday November 20 for exclusive keynote luncheons with a full lunch provided.

LUNCHEON KEYNOTE: TUESDAY, NOVEMBER 19 | 12:00 PM

Successful Approximations
Lieutenant Troy German
Department of Public Safety State of Oklahoma

MORNING KEYNOTE: WEDNESDAY, NOVEMBER 20 | 9:00 AM

LUNCHEON KEYNOTE: WEDNESDAY, NOVEMBER 20 | 12:00 PM

Providing Security by Developing Partnerships

Captain Neil Shaw
Director of Site Security George W. Bush Presidential Center In his keynote presentation, Captain Neil Shaw will be speaking to the unique partnerships, challenges, and communications needed to provide protection for thousands of daily guests as well as federal employees. He will also speak to the role of a government contract company when preparing for the arrival of five presidents.

The Largest Retailer in the Worlds Emergency Preparedness: The Wal-Mart Story
Clinton Preston
Director, Business Continuity and Preparedness Global Emergency Management, Global Security Division Wal-Mart Stores, Inc

Special Presentation
TUESDAY, NOVEMBER 19 | 1:30 PM - 2:30 PM

The Ugly Aftermath of Terrorism: Solutions for Rebuilding Resilience

Dr. Tania Glenn
Tania Glenn and Associates, PA TGA Readiness Action Division

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Workshops: November 18, 2013 Conference: November 19 21, 2013 Expo: November 19 20, 2013 Gaylord Texan Report Dallas, Texas

Bonus: Access To 2 Events!

Your CPM West registration allows you access to all sessions and features of GovSec West, the comprehensive security event.

GovSec West Conference & Expo

GovSec West is the leading event for Homeland Security, Law Enforcement, Cyber and Physical Security professionals looking for proven strategies and technologies to protect our communities, critical infrastructures, and key assets.

Look Whos Attending

At CPM West, you will have the unique opportunity to meet and share best practices with high-level professionals facing similar challenges and situations. Here are some of the attendees you can look forward to networking with:
Business Continuity Analyst, Alcon Laboratories Government Operations Liaison Officer to FEMA Region 6, American Red Cross Senior Service Continuity, IT, AT&T Services, Inc Senior Vice President, Bank of America Leader, Contingency Planning & IT Metrics, Boise Paper Holdings, LLC VP Business Continuity Services, Citigroup Field Training Officer, Citizens Assisting Plano Police VP: Crisis & Resilience Consulting, Control Risks Chairman, Crisis Management International IT Specialist BCP/DR/Crisis Mgmt, Duke Energy Business Continuity Assurance Manager, Experian Director, Business Continuity, Experian Claims Business Continuity Manager, Farmers Insurance Senior Director, FEI Behavioral Health Manager IT Operations, HMS COOP/ Contingency Action Officer, HQMC C4 Cybersecurity Project Manager, Legacy Texas Bank Manager of Corporate Training and Disaster Coordinator, Mississippi Blood Services FIS Manager, NCTCOG Public Safety Director; (Chief of Police, retired), NICE Systems Senior Program Manager, NTT DATA, Inc. Business Continuity Coordinator, Think Finance Program Manager, Texas Auto Burglary & Theft Prevention AuthorityRATT Sr. BC Manager, TIAA-CREF EHS Administrator, Toyota Logistics Services, Inc. Sr. International Trade Specialist, U.S. Commercial Service

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Workshops: November 18, 2013 Conference: November 19 21, 2013 Expo: November 19 20, 2013 Gaylord Texan Report Dallas, Texas

Agenda At A Glance
Start planning your time at CPM West 2013 today! 3 Check the sessions most applicable to your needs.

3 SUNDAY, NOVEMBER 17
8:30 AM - 5:00 PM TC-DRII-1 GCP-501: Business Continuity for the Public Sector (Course Day 1)*

3 MONDAY, NOVEMBER 18 *Additional Workshop fees apply.

8:30 AM - 5:00 PM 9:00 AM - 12:00 PM TC-DRII-2 GCP-501: Business Continuity for the Public Sector (Course Day 2)* WS-1 Conducting Successful Table Top Exercises* WS-2 Establishing a Successful Testing, Training and Exercise Program* WS-5 Supply Chain Continuity Management Overview* 1:30 PM - 4:30 PM WS-6 The Disaster Experience* WS-8 Powerful Campus Tabletop ExercisesA Practical, Applied Workshop for Development and Delivery of Tabletop Exercises*

3 TUESDAY, NOVEMBER 19
7:30 AM - 8:30 AM 8:45 AM - 10:00 AM 10:00 AM - 2:30 PM 10:15 AM - 11:15 AM SE1-1 Breakfast in the Keynote Theater (Conference Attendees Only) KN1-1 Every Man Counts! LD-1 Simulated Emergency Response Training Activities & Demos SE1-2 Charity Event for Our Military Veterans (Open to All) XP1-1 Performance-Based Risk Assessment - OHS DR1-1 Developing YOUR Crisis Leadership Skills 11:00 AM - 12:00 PM PM1-1 Crisis Media Management EP1-1 When Plan B Fails (Part I): Panel Session 11:00 AM - 4:30 PM 11:15 AM - 12:00 PM 12:00 PM - 1:00 PM 1:30 PM - 2:30 PM TC-7 Execution Under Pressure: A Higher Performance Team Building Workshop XP1-2 Office of Infrastructure Protection Tools and Resources KN1-2 A Series of Successful Approximations KN1-3 The Ugly Aftermath of Terrorism: Solutions for Rebuilding Resilience DR1-2 When Plan B Fails (Part II): Panel Session 2:30 PM - 3:30 PM EP1-2 Putting PSIM in Perspective: A Safe City Expert Shares Lessons PM1-2 Securitys Role in Continuity Planning: What you Need to Know DR1-3 COOP and Resiliency 3:45 PM - 4:45 PM EP1-3 Reputation Management: A Neglected Component PM1-3 Counter-Espionage For The Business Traveler
TRACK KEY: WS = Workshops TC = Special Training Courses KN = Keynotes and Special Presentations SE = Special Events XP = Expo Presentations Open to All PM = Continuity/Resiliency Planning & Management EP = Emergency Preparedness/Response DR = Disaster Recovery

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Workshops: November 18, 2013 Conference: November 19 21, 2013 Expo: November 19 20, 2013 Gaylord Texan Report Dallas, Texas

Agenda At A Glance
5:00 PM - 7:00 PM SE1-3 Reception in the Exhibit Hall (Conference Attendees Only)

3 WEDNESDAY, NOVEMBER 20 *Additional Workshop fees apply.

7:30 AM - 8:30 AM 9:00 AM - 10:00 AM 10:00 AM - 2:00 PM 10:15 AM - 11:00 AM SE2-1 Breakfast in the Keynote Theater (Conference Attendees Only) KN2-1 Providing Security by Developing Partnerships LD-2 Simulated Emergency Response Training Activities & Demos XP2-1 Building the Human Trust Factor for a Safer Train: A Case Study EP2-1 Connecting with Others: How Interpersonal Communication Failures Contribute to Disasters 11:00 AM - 12:00 PM DR2-1 Critical Incident Stress Management: Restoring Personal Resilience PM2-1 Emergency Housing: Ensuring Your Critical Personnel Have a Place to Stay Before a Disaster! 12:00 PM - 1:00 PM KN2-2 The Largest Retailer in the Worlds Emergency Preparedness: The Wal-Mart Story EP2-2 Helping the Helpers: A Guide to Strengthening Responder Resilience 2:15 PM - 3:15 PM PM2-2 Continuity Planning 101: A Winning Formula to Start Your Program DR2-2 EP2-3 IT Response or ICS? 3:30 PM - 4:30 PM DR2-3 PM2-3 Preparing Executives to Lead Organizational Resilience 5:00 PM - 7:00 PM SE2-3 Networking Reception & Tour of the Gaylord Texan (Conference Attendees Only)

3 THURSDAY, NOVEMBER 21 *Additional Workshop fees apply.

8:00 AM - 9:00 AM SE3-1 Breakfast in the Lone Star Tower Foyer (Conference Attendees Only) EP3-1 Become a Closed Point of Dispensing: Partnering with Local Health Departments for Bioterrorism Preparedness 9:00 AM - 10:00 AM DR3-1 Enabling DR with Smart Devices PM3-1 Maintaining Your Plans as Living Breathing Documents EP3-2 Are You Prepared to Respond Should An Act of Physical Violence Strike Your Workplace? 10:15 AM - 11:15 AM PM3-2 How to Conduct Disaster Preparedness Risk Assessments DR3-2 EP3-3 A Sea of Change in Mass Notification: Why Mass Notification Just Doesnt Cut It Anymore! 11:30 AM - 12:30 PM DR3-3 West, TX 04/17/13: What Happened, What was the Response, and Lessons Learned PM3-3 Dont let the fire burn: Crisis Management in a Corporate Environment

TRACK KEY: WS = Workshops TC = Special Training Courses KN = Keynotes and Special Presentations SE = Special Events XP = Expo Presentations Open to All PM = Continuity/Resiliency Planning & Management EP = Emergency Preparedness/Response DR = Disaster Recovery

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Workshops: November 18, 2013 Conference: November 19 21, 2013 Expo: November 19 20, 2013 Gaylord Texan Report Dallas, Texas

Workshops
Get in-depth, hands-on education with a 1/2 day workshop in the morning or afternoon on Monday November 18 and our special workshop on Tuesday November 19! Adding a workshop is the perfect way to enhance your CPM West experience by selecting exactly the training you want! Learn more about workshops here:
Get Details u

Conducting Successful Table Top Exercises

Monday, November 18: 9:00 AM - 12:00 PM Registration Fee: $299 (half-day workshop) This half-day workshop includes how to conduct successful Table Top Exercises plus complete scripts for four different Table Tops. Instructors: Edward Ted Brown, III, CBCP, CBCV, MBCI, President, KETCHConsulting Morris Davis, CBCP, MBCI, National Practice Leader and Senior Consultant, KETCHConsulting Get Details u

Instructor: Mark Spreitzer, Director, Business Continuity/CIP, CGI Federal Get Details u

Powerful Campus Tabletop ExercisesA Practical, Applied Workshop for Development and Delivery of Tabletop Exercises
Monday, November 18: 1:30 PM 4:30 PM Registration Fee: $299 (half-day workshop) The focus of this workshop is on learning to design, conduct, and employ tabletop exercises in a way that strengthens your District/Campus Emergency Operations Plan and meets drill requirements. Learn to introduce campus personnel to the tabletop exercise experience, design scenarios and tools to assess capabilities, conduct the exercise, and translate tabletop information into positive organizational change. Upon completion of this workshop, the participant will be able to demonstrate a working knowledge of developing and conducting campus tabletop exercises and will be able to apply this knowledge to their educational institution. Instructor: Dr. Victoria Calder, Director of the Texas School Safety Center, Texas State University-San Marcos Get Details u

The Disaster Experience (a mock disaster exercise)

Monday, November 18: 1:30 PM - 4:30 PM Registration Fee: $299 (half-day workshop) In this workshop, you will participate in a simulated real-life disaster scenario. This simulation thrusts you into real-life disaster situations as they unfold requiring you to make critical decisions under pressure and accept the impact or consequences of those decisions! Instructor: Bob Mellinger, President, Attainium Corp. Get Details u

Establishing a Successful Testing, Training and Exercise Program

Monday, November 18: 9:00 AM - 12:00 PM Registration Fee: $299 (half-day workshop) Creating a successful Testing, Training, and Education (TT&E) program is vital to preparing an organization to implement contingency plans should an interruption occur. The implementation plan outlines the steps, defines the roadmap and approach, and controls enhancing and managing improvement. Training personnel to fulfill their roles and responsibilities is critical to success. This workshop will cover several types of manageable TT&E planning events that prepare resources to respond to a wide range of business interruptions.

Supply Chain Continuity Management Overview

Monday, November 18: 1:30 PM - 4:30 PM Registration Fee: $299 (half-day workshop) This Workshop will take the attendee through an overview of the risks associated with supply chain within an organization that will affect performance, operations, and compliance factors. Instructor: Frank Leonetti, FBCI, CBCP, CEO/ Managing Partner, NorthStar Advisory Services, LLC Get Details u

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Workshops: November 18, 2013 Conference: November 19 21, 2013 Expo: November 19 20, 2013 Gaylord Texan Report Dallas, Texas

Special Training Courses

Execution Under Pressure: A Higher Performance Team Building Workshop
Class Instructor: Chris Koester, Safety Instructor, Priority One Safe-T Consulting and Northeast Technology Center Captain, Springfield MO Fire Department TC-3: Tuesday, November 19: 11:00 AM 4:30 PM Training Class Fee: $299 Fee includes: hands-on exercises in Simulator training trailer, instructor-led training class, lunch and networking reception Training Class Description: Executing under pressure requires clear and concise decision making there is no time for second guessing. During a crisis incident, each individual member of an Emergency Response Safety team is accountable for effective communications, collaboration and leadership behavior. This special full day training class provides a review of tactical safety best practices for responding to industrial emergencies and natural or manmade disasters such as a tornado, explosion, HazMat spill, etc. and how to identify and prevent execution gaps. In this class, we will analyze case studies with and without execution gaps and conduct interactive exercises that demonstrate how to think strategically together under pressure, improve individual real-time decision making and exhibit leadership behavior during a crisis incident. Training Class Schedule:  11:00 AM - 12:00 PM: Hands-on exercises in our Simulator Training Trailer  12:00 PM - 1:00 PM: Lunch with Instructor and his emergency response team 1:00 PM - 1:30 PM: Break 1:30 PM - 4:30 PM: Classroom training 4:30 PM - 5:00 PM: Break 5:00 PM - 7:00 PM: Reception at the Expo Training Class Outline: The training session begins with handson exercises held in our simulator training trailer on the Expo floor! Youll experience some emergency response exercises and test your skills! Attendees will then enjoy lunch with the instructor and his emergency response team during which we will exchange knowledge and experiences and get to know each other! Our instructor-led classroom training will be from 1:30 PM - 4:30 PM. In our classroom, we will analyze case studies with and without execution gaps and conduct interactive exercises that demonstrate how to think strategically together under pressure, improve individual real-time decision making and exhibit leadership behavior during a crisis incident. Learning Objectives: Improving real-time decision making while under significant physical and mental stress Communicating effectively before, during and after a critical incident Executing alternate actions when tactical safety best practices fail After the training class, all attendees are invited to attend the networking reception for a time to relax, enjoy some hors doeuvres and a glass or two of spirits, meet exhibitors, and engage in lively conversations. Audience: Private and public sector emergency response safety professionals. Get Details u

GCP 501 Business Continuity for the Public Sector

Presented by DRII 2-day Workshop Fee: $1,435 Special Conference Price Includes: training, course material, online exam, lunch and refreshments Course Description: This course will prepare professionals to lead a continuity planning effort within the public sector. The course is followed by the Qualifying Exam. Instructors will offer a fast-paced overview of the requirements for continuity of operations planning specific to the public sector. The course utilizes language and terminology that are familiar to the public sector professionals and covers common issues which are specific to this audience, such as HSPD5, HSPD8, HSPD20, Federal Continuity Directive 1 (FCD1), and HSPD51. The course culminates with DRI International Public Sector Examination for the Certified Public Sector Continuity Professional (CPSCP) and Associate Public Sector Continuity Professional (APSCP). Audience: GCP-501 is a certificate course for professionals who need a refresher in preparation for the DRI International Qualifying Examination. Objective: Successful completion of the GCP-501 course and passing the 100 question multiple choice exam with an 75% or higher earns students a Certificate in Business Continuity Planning from DRI International, as well as 16 Continuing Education Activity Points (CEAPs). The $1,435 Special GovSec West Price includes the course, course materials, and the exam, as well as lunch and refreshments. Questions on the Workshop Content, Contact DRI International at 866-542-3744 Get Details u

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Workshops: November 18, 2013 Conference: November 19 21, 2013 Expo: November 19 20, 2013 Gaylord Texan Report Dallas, Texas

Conference Sessions
Tuesday, November 19
PM1-1 Crisis Media Management
Tuesday, November 19, 2013 | 11:00 AM - 12:00 PM John D. Voinche, President jv On Message, LLC How a company handles the News Media during a crisis or an emergency can often times set its image for years to come. Spokespersons for a facility may have good intentions, but often times are unable to effectively communicate their message to the public. In this workshop, John Voinche speaks about a proactive approach to media communications, the top 25 rules of engagement with the media and how to form a plan for dealing with the media in times of crisis. Get Details u

EP1-1 When Plan B Fails (Part I): Panel Session

Tuesday, November 19, 2013 | 11:00 AM - 12:00 PM Moderator, Russell Wooldridge, DRII Panelists: Brad Scott, Emergency Management Coordinator, University of North Texas Rod Fulenwider, General Manager, D&L Protective Services C. Douglas Bass, CEM, Chief of Emergency Services, Dallas County Office of Homeland Security and Emergency Management Greg Sowell, Director of Communications, City of Richardson Brad Scott, Emergency Management Coordinator, University of North Texas In this Part I session of When Plan B Fails, our panel of experts will host discussions on how they and their organizations plan for disasters, what happens when a plan fails, how to identify and resolve failure points in your plans, and what type of incidents would break your plan and how to resolve it before an incident. The session, moderated by Russell Wooldridge of DRI International, will be a town hall meeting format and attendees are encouraged to ask questions which will be addressed by the expert panelists. Get Details u

Rod Fulenwider, General Manager, D&L Protective Services C. Douglas Bass, CEM, Chief of Emergency Services, Dallas County Office of Homeland Security and Emergency Management Greg Sowell, Director of Communications, City of Richardson In this Part I session of When Plan B Fails, our panel of experts will continue discussion on recovery and response when Plan B fails and cover topics such as what recovery means, why some organizations or communities seem to recover better and faster than others, and how to incorporate lessons learned into your practice. The session, moderated by Russell Wooldridge of DRI International, will be a town hall meeting format and attendees are encouraged to ask questions which will be addressed by the expert panelists. Get Details u

DR1-1 Developing YOUR Crisis Leadership Skills

Tuesday, November 19, 2013 | 11:00 AM - 12:00 PM Kevin Mellott, President, Erase, Inc. Leading people during a crisis or emergency event requires excellent leadership skills with an emphasis on credibility and full use of all leadership power bases. In this presentation we will review how you can develop your credibility as an emergency leader and access the maximum amount of leadership power by improving your use of the leadership power bases. Participants will also learn how to effectively communicate commands, directives, and orders to their subordinates for the purpose of successfully achieving the goals and objectives required to resolve the emergency / crisis at hand.

EP1-2 Putting PSIM in Perspective: A Safe City Expert Shares Lessons

Tuesday, November 19, 2013 | 2:30 PM 3:30 PM Diamond Chaflawee, Director of Marketing and Business Development, Public Safety Sector NICE Systems With the PSIM foundation now laid Harris County looking forward to expanding this initiative regionally to emergency management and other law enforcement agencies. In this presentation Diamond Chaflawee will explain why Harris County is on the cutting edge and why other counties will be sure to follow. Get Details u

DR1-2 When Plan B Fails (Part II): Panel Session

Tuesday, November 19, 2013 | 2:30 PM 3:30 PM Moderator, Russell Wooldridge, DRII Panelists: Brad Scott, Emergency Management Coordinator, University of North Texas

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Workshops: November 18, 2013 Conference: November 19 21, 2013 Expo: November 19 20, 2013 Gaylord Texan Report Dallas, Texas

Conference Sessions Tuesday, November 19

PM1-2 Securitys Role in Continuity Planning: What you Need to Know
Tuesday, November 19, 2013 | 2:30 PM 3:30 PM Edward Ted Brown, III, CBCP CBCV, MBCI, President, KETCHConsulting This session will help security executives and managers understand the role of the business continuity/COOP team in the organization. It will address the components of a business continuity/ COOP plan, and how the BCP/COOP professionals working with security, can jointly define and direct the response of the security department, and how these linked groups can work together to be ready for the unexpected. Get Details u John W. Franchy, MA, CBCP, DRII Board Member, Staff Officer (Continuity and Crisis Management) U.S. Department of Defense In his session, Mr. Franchy will discuss how federal public sector continuity program offices can increase efficiently and effectiveness through the implementation of a workforce training, certification and process framework. Get Details u management can best demonstrate that the crisis offenses are contained and the organization will do the next right thing for all involved stakeholders in a best manner possible. Get Details u

PM1-3 Counter-Espionage For The Business Traveler

Tuesday, November 19, 2013 | 3:45 PM 4:45 PM Luke Bencie, Managing Director, Security Management International, LLC (SMI) This session is offered to help you better combat the pervasive threats of Economic and Industrial Espionage. You will learn how spies identify and cultivate human intelligence (HUMINT), where you are most vulnerable, and how to protect your information. Dont think you know anything worth stealing? Let us show you how even entry-level employees can compromise the integrity of a competitive edge. Your business will be more secure knowing the insider tricks used by intelligence specialists the world over. Get Details u

EP1-3 Reputation Management: A Neglected Component

Tuesday, November 19, 2013 | 3:45 PM 4:45 PM Bruce T. Blythe, Chairman, Crisis Management International Reputational damage is of greatest concern to senior managers and Board members, but BC professionals should be concerned, as well. To avoid permanent or long-term damage to the organization, a strong leadership team needs to take control (using the best internal and external resources available). With reputational issues included in BC preparedness, the organizations

DR1-3 Storming, Norming & Performing: Increasing Federal Public Sector Program Office Effectiveness through Training, Certification and Standards
Tuesday, November 19, 2013 | 3:45 PM 4:45 PM

Conference Sessions
Wednesday, November 20
EP2-1 Connecting with Others: How Interpersonal Communication Failures Contribute to Disasters
Wednesday, November 20, 2013 | 11:00 AM 12:00 PM David T. Duncan, Ph.D., CIH , Associate Director, Scientific and Technical Resource Integration Program, ORAU This presentation explores the critical role that interpersonal communication failures played in contributing to selected disasters, examines common themes, and suggests a model that provides insight into how communication failure contributes to adverse events. Occupying the privileged position of, 1) having access to more information than each individual involved in these events, and, 2) the luxury of time to reflect on their interactions, we can better understand how communication failures contributed to decisions made by accomplished professionals in difficult situations. Get Details u

DR2-1 Critical Incident Stress Management: Restoring Personal Resilience

Wednesday, November 20, 2013 | 11:00 AM 12:00 PM Dr. Tania Glenn, PsyD, LCSW, Principal, Tania Glenn & Associates (TGA), PA & TGA Readiness Action Division (RAD) In this session, Dr. Tania Glenn will address three critical areas relating to critical incident stress management: Trauma and Events Management,

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Workshops: November 18, 2013 Conference: November 19 21, 2013 Expo: November 19 20, 2013 Gaylord Texan Report Dallas, Texas

Conference Sessions Wednesday, November 20

Misconceptions and Treatment of PTSD, and Importance of Peer Support and Critical Incident Response Teams. Her presentation will include a comprehensive overview of stress and trauma based on first hand experiences in Oklahoma City, New York City, and New Orleans, and her work with service members and civilian contractors returning from the aftermath of terrorism related events and natural disasters. Get Details u before, during and after a crisis incident. Participants walk away with simple exercises that have been created for resiliency training, and will also learn how to facilitate/engage in them. Participants will understand compassion fatigue and the impact it has on security workers Get Details u

DR2-3 The Worst Has HappenedNow What?

Wednesday, November 20, 2013 | 3:30 PM 4:30 PM Paul Brown, Director, MLC & Associates, Inc. Prashant Kumar, President and CEO, MLC & Associates, Inc. A disaster just happened, whether it is a natural disaster, technology related, or man-made, the question everyone will be asking you is Now what? This presentation focuses on the immediate actions required in the moments after (and sometimes during) an emergency incident. Get Details u

PM2-2 Continuity Planning 101: A Winning Formula to Start Your Program

Wednesday, November 20, 2013 | 2:15 PM 3:15 PM Luis Tapia, Business Resiliency Manager, CoreLogic Are you encountering obstacles in setting up your continuity planning program? This introductory session delivers an overview on the continuity planning process and shares lessons learned from the public and private sector perspective. This session also provides a playbook you can use to successfully kick off your continuity planning program. Get Details u

PM2-1 Guaranteed Housing: Ensuring Your Critical Personnel Have a Pre- Arranged Place to Stay In the Event of a Crisis
Wednesday, November 20, 2013 | 11:00 AM 12:00 PM Michelle Lowther, Principal, Continuity Housing In this interactive session, we will discuss alternative housing for mission-critical employees (and their families), examine case studies, and learn best practices for contracting guaranteed deployment housing in the event of any type of business disruption. Attendees will also learn how to navigate the often murky waters of hotel contracts and ways to secure guaranteed accommodations before a disaster occurs.And youll learn the top five things to negotiate a hotel contract. Get Details u

PM2-3 Preparing E xecutives to Lead Organizational Resilience

Wednesday, November 20, 2013 | 3:30 PM 4:30 PM Scott Ream, President, Virtual Corporation In this session, Mr. Ream will discuss how the general principles of materiality are practically applied to engage and commit the organization to a mature, practical, and highly integrated program approach. Get Details u

EP2-3 IT Response or ICS?

Wednesday, November 20, 2013 | 3:30 PM 4:30 PM Natalie Granado, CompTIA Security +, Cyber Security Training Coordinator, Texas A&M UniversityTEEX This presentation will identify ways we may address some of these issues in preparing for a whole community response to a coordinated blended cyber attack or incident. Get Details u

EP2-2 Helping the Helpers: A Guide to Strengthening Responder Resilience

Wednesday, November 20, 2013 | 2:15 PM 3:15 PM Terri Howard, Senior Director, FEI Behavioral Health Participants will learn specific information that can be used to train security personnel

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Workshops: November 18, 2013 Conference: November 19 21, 2013 Expo: November 19 20, 2013 Gaylord Texan Report Dallas, Texas

Conference Sessions
Thursday, November 21
EP3-1 Become a Closed Point of Dispensing: Partnering with Local Health Departments for Bioterrorism Preparedness
Thursday, November 21, 2013 | 9:00 AM - 10:00 AM Harlan Dolgin, JD, CBCP, Bio-Defense Network Terry LaFon, RN, BSN, MEP, Manager, Community Preparedness, Texas Department of State Health Services Emily Gore, Public Health Manager, PHP Division, Dallas County Health and Human Services This session will introduce Closed Points of Dispensing (Closed PODs) or Workplace PODs for life-saving medication during a bioterrorism attack. If such an attack would occur in your area, the health department would have 48 hours to distribute medication to all residents in your county. They are likely to become overwhelmed quickly, as they dont have the manpower for such an effort. We will discuss the current project with Dallas County, and the project we implemented in St. Louis County, to partner with large employers who will distribute the medication to employees and their families. Get Details u facilitate DR process; from enhancing communications to storing and serving appropriate DR procedure, from automating table-top exercises to logging actions that were taken during the recovery. Each of the thirteen activities explains what activities the organization need to perform to make DR successful using smart devices. Get Details u

EP3-2 Are You Prepared to Respond Should An Act of Physical Violence Strike Your Workplace?
Thursday, November 21, 2013 | 10:15 AM - 11:15 AM John Lane, VP-Crisis & Resilience Consulting, Control Risks Rebecca Scorzato, Senior ManagerCrisis & Resilience Consulting, Control Risks During this presentation the presenters will explore some of the broad challenges that are likely to occur, drawing upon lessons learned from having assisted an organization with both its response and recovery from a multiple homicide incident. Using this event as a platform, the attendees will be engaged in an interactive discussion as to best practices pre-incident, and how best to respond to the real-life challenges which will present post-critical incident. Get Details u

PM3-1 Maintaining Your Plans as Living Breathing Documents

Thursday, November 21, 2013 | 9:00 AM - 10:00 AM Frank Slater, CBCP, MBCI, ITIL Svc Manager V2, Director Consulting Services/BCP Practice Lead, CGI Mark Spreitzer, MBCP, Director, Business Continuity/CIP, CGI Federal Organizations change over time, therefore BCPs must change to stay relevant to the organization. Traditionally the organizations annual BCP update process focused on content rather than its navigability, ease of use and maintenance. We will look at avoiding BCP/disaster response (DR) plan failures by showing you how to Implement a BCP/ DR/EM or Security Plans Exercising Program, provide Business Impact Analysis/Applications Impact Analysis (BIA/AIA) findings that are current and still applicable, and avoid excessive complexity, thereby eliminating errors and confusion in exercising and execution. Get Details u

PM3-2 How to Conduct Disaster Preparedness Risk Assessments

Thursday, November 21, 2013 | 10:15 AM - 11:15 AM Paul Brown, Partner and Director of Business Continuity, MLC & Associates, Inc. Prashant Kumar, President and CEO, MLC & Associates, Inc. Organizations must understand threats, vulnerabilities and capabilities in order to protect themselves from disaster. In this session, we will discuss the key concepts, tools and techniques necessary for gathering and analyzing data. Reporting tools like dashboards, roadmaps and crosswalks are also discussed for their roles in promoting disaster preparedness at the executive level. Topics include

DR3-1 Enabling DR with Smart Devices

Thursday, November 21, 2013 | 9:00 AM - 10:00 AM Greg Streder, Sr. Manager IT Audit, JC Penney Philip Chukwuma, CTO, Securely Yours LLC Sajay Rai, CEO, Securely Yours This training presentation discusses the various ways smart devices help to

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Workshops: November 18, 2013 Conference: November 19 21, 2013 Expo: November 19 20, 2013 Gaylord Texan Report Dallas, Texas

Conference Sessions Thursday, November 21

planning for people, processes, technology and facilities, as well as program management, crisis management and the executives role. Get Details u

DR3-3 West, TX 04/17/13: What Happened, What was the Response, and Lessons Learned
Thursday, November 21, 2013 | 11:30 AM 12:30 PM George N Smith DO, FACOFP, Director of Emergency Services, City of West, TX This session will discuss the explosion disaster of West, TX, the response and recovery, and will include images of the town before the disaster, triage and evacuation during the initial phase of the disaster with background dispatch tapes, injuries that killed the first responders, how the city is beginning to rebuild, and lessons learned. Get Details u

PM3-3 Dont let the fire burn: Crisis Management in a Corporate Environment
Thursday, November 21, 2013 | 11:30 AM 12:30 PM Edward D. Clark, Principal Consultant, Executive Interface, LLC As businesses grow their revenue and expand their scope, the increase in the risk to their assets is often overlooked. This session is designed to aid in understanding your corporate risk profile by determining what you must protect, what you must protect it from, and what you currently have to protect it with. Attendees will learn the difference between an incident, an emergency and a crisis and how to respond to each, and learn the basics of how to design and run a crisis response team for their company. Get Details u

EP3-3 A Sea of Change in Mass Notification: Why Mass Notification Just Doesnt Cut It Anymore!
Thursday, November 21, 2013 | 11:30 AM 12:30 PM Abbas Haider Ali, CTO, xMatters, inc. Delivering the right information to the right person at the right time is the future. This session will cover how you can change how you approach business continuity so when you communicate in an emergency, your messages are heard. Get Details u

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Workshops: November 18, 2013 Conference: November 19 21, 2013 Expo: November 19 20, 2013 Gaylord Texan Report Dallas, Texas

Free Education
Free expo registration comes with access to morning keynotes, special presentations and the following sessions and live demos in the exhibit hall:

EXPO PRESENTATIONS XP1-1 Performance-Based Risk AssessmentOHS

Tuesday, November 19 | 10:15 AM - 11:15 AM Michael Garza EHS Administrator Toyota Logistics Services, Inc. This session will discuss how occupational safety objectives can be derived from risk assessment strategies. Concepts to be included are: Understanding risk, Hiearchy of controls, management of change, role of compliance, and perspectives on risk assessment results. Get Details u

XP1-2 Office of Infrastructure Protection Tools and Resources

Tuesday, November 19 | 11:15 AM 12:00 PM Harvey O. Perriott, PSP Protective Security Advisor, North Texas District U.S. Department of Homeland Security This session is a briefing about the Department of Homeland Securitys Office of Infrastructure Protection and its mission as well as the resources and tools it provides to the private sector. Get Details u

XP2-1 Building the Human Trust Factor for a Safer Train: A Case Study
Wednesday, November 20 | 10:15 AM - 11:15 AM Paula M. Medina Project Management and Technical/ Educational Support Manager Environmental Training & Professional Services After a collaborative exercise on how to do a JHA, we will explore different applications to this useful tool, all in a relaxed learning environment where we can share experiences and develop new ways to use this rather accessible, simple tool. Get Details u

Free Live Demos

Simulated Emergency Response Training Activities & Demos

Tuesday, November 19 | 10:00 AM 2:30 PM Wednesday, November 20 | 10:00 AM 2:00 PM

Instructor: Chris Koester, Safety Instructor, Priority One Safe-T Consulting; and Northeast Technology Center; and Captain, Springfield MO Fire Department Ever wonder what it would be like to be a HazMat responder or enter a confined space or do a confined space rescue? Heres your chance! Training activities will be led by Captain Koester and his team of experienced instructors to demonstrate the skills necessary to act during

emergency situations. The Northeast Technology Center HazMat & Confined Space Training Trailer simulates various hazardous materials and confined space emergencies and allows the instructors to safely control the training scenarios so attendees can participate. Training activities and demos will be conducted all day during the Expo for

free to all attendees. Participation in any training activity does require a Waiver of Liability and a form will be provided by the instructors prior to your participation. Dont want to do an activity? You can stop by and watch our demonstrations on what it takes to wear a Hazmat suit, work in a vapor environment, rescue in a confined space, and more.

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Workshops: November 18, 2013 Conference: November 19 21, 2013 Expo: November 19 20, 2013 Gaylord Texan Report Dallas, Texas

Meet the Speakers

Abbas Haider Ali
CTO xMatters, inc.

Harlan Dolgin, JD, CBCP

Bio-Defense Network

Chris Koester
Safety Instructor, Priority One Safe-T Consulting and Northeast Technology Center Captain, Springfield MO Fire Department

C. Douglas Bass, CEM

Chief of Emergency Services Dallas County Office of Homeland Security and Emergency Management

Mark L. Donald
U.S. Navy SEAL (Retd)

David T. Duncan, Ph.D., CIH

Associate Director, Scientific and Technical Resource Integration Program ORAU

Prashant Kumar
President and CEO MLC & Associates, Inc.

Luke Bencie
Managing Director Security Management International, LLC (SMI)

John W. Franchy, MA, CBCP

DRII Board Member Staff Officer (Continuity and Crisis Management) U.S. Department of Defense

Terry LaFon
RN, BSN, MEP Manager, Community Preparedness Texas Department of State Health Services

Bruce T. Blythe
Chairman Crisis Management International

John Lane
VP-Crisis & Resilience Consulting Control Risks

Paul Brown
Partner and Director of Business Continuity MLC & Associates, Inc.

Rod Fulenwider
General Manager D&L Protective Services

Frank Leonetti
FBCI, CBCP CEO/Managing Partner NorthStar Advisory Services, LLC

Michael Garza
EHS Administrator Toyota Logistics Services, Inc.

Edward Ted Brown, III

CBCP CBCV, MBCI President KETCHConsulting

Troy German
Lieutenant Oklahoma Department of Public Safety

Michelle Lowther
Principal Continuity Housing

Victoria Calder
Director, Texas School Safety Center Texas State UniversitySan Marcos

Dr. Tania Glenn

PsyD, LCSW Principal Tania Glenn & Associates (TGA), PA & TGA Readiness Action Division (RAD)

Paula M. Medina
Project Management and Technical/ Educational Support Manager Environmental Training & Professional Services

Diamond Chaflawee
Director of Marketing and Business Development, Public Safety Sector

Philip Chukwuma
CTO Securely Yours LLC

Emily Gore
Public Health Manager, PHP Division Dallas County Health and Human Services

Bob Mellinger
President Attainium Corp.

Edward D. Clark
Principal Consultant Executive Interface, LLC

Natalie Granado
CompTIA Security + Cyber Security Training Coordinator Texas A&M UniversityTEEX

Kevin Mellott
President ERASE Enterprises

Harvey O. Perriott
PSP, Protective Security Advisor, North Texas District U.S. Department of Homeland Security

Morris Davis, CBCP, MBCI

National Practice Leader and Senior Consultant KETCHConsulting

Terri Howard
Senior Director FEI Behavioral Health

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Workshops: November 18, 2013 Conference: November 19 21, 2013 Expo: November 19 20, 2013 Gaylord Texan Report Dallas, Texas

Meet the Speakers Continued

Clinton Preston
Director, Business Continuity and Preparedness Global Emergency Management, Global Security Division Wal-Mart Stores, Inc Consulting Control Risks

Mark Spreitzer
MBCP Director, Business Continuity/CIP CGI Federal

Brad Scott
Emergency Management Coordinator University of North Texas

James O. Price, Jr.

MBCP, MBCI, ITIL Instructor for DRII Owner, 3J Contingency Planning Services

Greg Streder
Sr. Manager IT Audit JC Penney

Neil Shaw
Director of Site Security George W. Bush Presidential Center

Luis Tapia
Business Resiliency Manager CoreLogic

Sajay Rai
CEO Securely Yours

Frank Slater
CBCP, MBCI, ITIL Svc Manager V2 Director Consulting Services/BCP Practice Lead CGI

John D. Voinche
Sr. VP/COO Roco Rescue, Inc.

Scott Ream
President Virtual Corporation

George N Smith
DO, FACOFP Director of Emergency Services City of West, TX

Russell Wooldridge
Director of Business Development DRI International

Rebecca Scorzato
Senior Manager-Crisis & Resilience

Networking Events
In addition to the exhibit hall, we have some exciting networking opportunities for CPM West conference attendees. Mingle with attendees, speakers and vendors at our reception in the exhibit hall on Tuesday night, swing by our charity event benefiting veterans during the day on Tuesday, plus, meet and talk with those who face similar challenges at daily breakfasts and lunches.

Networking Schedule:
Tuesday, November 19 Breakfast in the Exhibit Hall 7:30 AM 8:30 AM Charity Event for Military Veterans 10:00 AM 2:30 PM Reception in the Exhibit Hall 5:00 PM 7:00 PM Wednesday, November 20 Breakfast in the Exhibit Hall 7:30 AM 8:30 AM CPM Networking Reception & Tour of the Gaylord Texan! 5:00 PM 7:00 PM Thursday, November 21 Breakfast in the Lone Star Tower Foyer 8:00 AM 9:00 AM Save $100! Register by October 18 CPM-West.com 16

Workshops: November 18, 2013 Conference: November 19 21, 2013 Expo: November 19 20, 2013 Gaylord Texan Report Dallas, Texas

Registration And Fees

Register Early and Save Big! Register before October 18, 2013 and save up to $100 off your registration! CPM West 2013 offers packages to meet your time and budget constraints.
Please note: prices increase after October 18, 2013, so be sure to lock in the super early bird rate today!
Conference + Hotel Package (3 Nights) $1,625 $1,724 Conference + Hotel Package (4 Nights + 1 Workshop) $2,097 $2,197 One Day Conference (Access only on selected day) $537 $597

SAVE WITH EARLY BIRD PRICING UNTIL OCTOBER 14, 2013!

Government/Public Sector Industry/Private Sector Whats Included: Pre-Conference Workshop Access to CPM West Conference Admission to morning Keynote Presentations Admission to special lunch Keynote Presentations Exhibit Hall Access Access to all Free Education & Exhibit Hall Events Digital Downloads to Conference Materials (Post-Event) Access to GovSec West Conference Sessions Networking Reception

Full Conference $895 $995

Expo FREE FREE

Workshop $299 $299

*Registering a group of 2 or more? Get up to 25% off your registration by contacting our registrar Andree Diggs between 8:00 AM and 5:00 PM EST at (800) 746-0099 or (703) 876-5134, or via email at adiggs@1105media.com.

Discounts
The following Associations are supporting CPM West and providing their members with discounts to attend the conference. If you are a member, please register for CPM West using the discount code below, or contact your association for more information:

Organization
ACP International ACPO Business Recovery Managers Association Business Continuity Planners Association Contingency Planning Association of the Carolinas Contingency Planners of Ohio DRI International

Discount Code ACP CPM02 CPM04 CPM26 CPM03 CPM05 DRII

1105 Media Address for Confirmation Purposes: 1105 Media, Inc. 8609 Westwood Center Drive, Ste. 500 Vienna, VA 22182

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Workshops: November 18, 2013 Conference: November 19 21, 2013 Expo: November 19 20, 2013 Gaylord Texan Report Dallas, Texas

CPM West Expo

TUESDAY, NOVEMBER 19 WEDNESDAY, NOVEMBER 20
The comprehensive Free Expo features resources and solutions addressing the issues of COOP, contingency planning and business continuity by providing solutions that support both government and private industry, as they maintain critical infrastructure and services, in the face of dangers presented by weather, terrorism and other challenges. Experience, first-hand, products and services in the following categories: Alternate Sites Certification Consulting Services Crisis Communications Critical Incident Response Data Centers & Data Recovery Emergency Equipment & Supplies Facility Resources  First Responder & Emergency Response Vehicles Mobile Facilities Notification Systems Power Sources Rental Equipment Restoration Services Software: BC and Incident Management Weather-Related Products & Services
*Subject to change

Interested in exhibiting or sponsoring? To learn how these events will enhance your sales, contact:
Kharry WolinskyEast kwolinsky@1105media.com (703) 876-5069 Nancy CalabreseMidwest, West ncalabrese@1105media.com (702) 228-3293

Hotel And Travel

Event Location
Gaylord Texan Hotel and Convention Center 1501 Gaylord Trail Grapevine, Texas 76051 Lock in your discounted room rate the Gaylord Texan now with 2 easy reservation options and youll be automatically entered for a chance to win your stay for free! 1. C  PM Wests Conference + Hotel Packages (one stop shopping!) Get Details u 2. B  ook your hotel room separately at the CPM West rate here. Get Details u By booking your room in the CPM West block (using one of the two methods listed above), by October 23, 2013, you will be entered for a chance to have your CPM West stay refunded in full! Two lucky attendees will be announced November 19, so be sure to book your room today!

Airfare Discounts
American Airlines is offering a 5% discount for CPM West attendees!Either contact the American Airlines Meeting Services Desk at 1-800-433-1790 or go online to http://www.aa.com/group www.aa.com/ group and use Promotion Code: 33N3AR.

Save $100! Register by October 18 CPM-West.com

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